Daikin Altherma erhq011-014-016ba How to use

Installer reference guide

Daikin Altherma – Low temperature split English

Installer reference guide

Daikin Altherma – Low temperature split

ERHQ011-014-016BA

ERLQ011-014-016CA

EHBH11+16CBV

Table of contents

Installer reference guide

ERHQ+ERLQ011~016 + EHBH11+16CBV

Daikin Altherma – Low temperature split

4P449970-1 – 2016.06

Table of contents

1 General safety precautions 3

1.1 About the documentation .......................................................... 3

1.1.1 Meaning of warnings and symbols.............................. 4

1.2 For the installer.......................................................................... 4

1.2.1 General ....................................................................... 4

1.2.2 Installation site ............................................................ 4

1.2.3 Refrigerant .................................................................. 5

1.2.4 Brine............................................................................ 5

1.2.5 Water .......................................................................... 5

1.2.6 Electrical ..................................................................... 6

2 About the documentation 6

2.1 About this document.................................................................. 6

2.2 Installer reference guide at a glance ......................................... 7

3 About the box 7

3.1 Overview: About the box ........................................................... 7

3.2 Outdoor unit............................................................................... 7

3.2.1 To unpack the outdoor unit ......................................... 7

3.2.2 To handle the outdoor unit.......................................... 7

3.2.3 To remove the accessories from the outdoor unit....... 8

3.3 Indoor unit ................................................................................. 8

3.3.1 To unpack the indoor unit ........................................... 8

3.3.2 To remove the accessories from the indoor unit......... 8

3.4 Backup heater ........................................................................... 9

3.4.1 To unpack the backup heater ..................................... 9

3.4.2 To remove the accessories from the backup heater... 9

4 About the units and options 9

4.1 Overview: About the units and options...................................... 9

4.2 Identification .............................................................................. 9

4.2.1 Identification label: Outdoor unit ................................. 9

4.2.2 Identification label: Indoor unit .................................... 9

4.2.3 Identification label: Backup heater.............................. 10

4.3 Combining units and options ..................................................... 10

4.3.1 Possible options for the outdoor unit........................... 10

4.3.2 Possible options for the indoor unit............................. 10

4.3.3 Possible combinations of indoor unit and outdoor

unit .............................................................................. 11

4.3.4 Possible combinations of indoor unit and domestic

hot water tank ............................................................. 12

5 Application guidelines 12

5.1 Overview: Application guidelines............................................... 12

5.2 Setting up the space heating system ........................................ 12

5.2.1 Single room................................................................. 12

5.2.2 Multiple rooms – OneLWT zone ................................ 14

5.2.3 Multiple rooms – TwoLWT zones............................... 15

5.3 Setting up an auxiliary heat source for space heating............... 16

5.4 Setting up the domestic hot water tank ..................................... 18

5.4.1 System layout – Standalone DHW tank...................... 18

5.4.2 Selecting the volume and desired temperature for

the DHW tank.............................................................. 18

5.4.3 Setup and configuration – DHW tank.......................... 19

5.4.4 Combination: Standalone DHW tank + Solar panels .. 19

5.4.5 DHW pump for instant hot water................................. 19

5.4.6 DHW pump for disinfection ......................................... 19

5.4.7 DHW pump for tank preheating .................................. 19

5.5 Setting up the energy metering ................................................. 19

5.5.1 Produced heat............................................................. 20

5.5.2 Consumed energy....................................................... 20

5.5.3 Normal kWh rate power supply................................... 20

5.5.4 Preferential kWh rate power supply............................ 21

5.6 Setting up the power consumption control ................................ 21

5.6.1 Permanent power limitation ........................................ 21

5.6.2 Power limitation activated by digital inputs ................. 21

5.6.3 Power limitation process .............................................. 22

5.7 Setting up an external temperature sensor ................................ 22

6 Preparation 23

6.1 Overview: Preparation................................................................ 23

6.2 Preparing installation site ........................................................... 23

6.2.1 Installation site requirements of the outdoor unit ......... 23

6.2.2 Additional installation site requirements of the

outdoor unit in cold climates ........................................ 24

6.2.3 Installation site requirements of the indoor unit ........... 24

6.2.4 Installation site requirements of the backup heater ..... 24

6.3 Preparing refrigerant piping........................................................ 25

6.3.1 Refrigerant piping requirements................................... 25

6.3.2 Refrigerant piping insulation ........................................ 25

6.4 Preparing water piping ............................................................... 25

6.4.1 Water circuit requirements ........................................... 25

6.4.2 Formula to calculate the expansion vessel pre-

pressure ....................................................................... 26

6.4.3 To check the water volume and flow rate .................... 26

6.4.4 Changing the pre-pressure of the expansion vessel.... 27

6.4.5 To check the water volume: Examples ........................ 27

6.5 Preparing electrical wiring .......................................................... 28

6.5.1 About preparing electrical wiring.................................. 28

6.5.2 About preferential kWh rate power supply ................... 28

6.5.3 Overview of electrical connections except external

actuators ...................................................................... 28

6.5.4 Overview of electrical connections for external and

internal actuators ......................................................... 28

7 Installation 29

7.1 Overview: Installation ................................................................. 29

7.2 Opening the units ....................................................................... 30

7.2.1 About opening the units ............................................... 30

7.2.2 To open the outdoor unit.............................................. 30

7.2.3 To open the indoor unit ................................................ 30

7.2.4 To open the switch box cover of the indoor unit .......... 30

7.2.5 To open the backup heater.......................................... 30

7.2.6 To open the switch box cover of the backup heater .... 30

7.3 Mounting the outdoor unit........................................................... 31

7.3.1 About mounting the outdoor unit.................................. 31

7.3.2 Precautions when mounting the outdoor unit............... 31

7.3.3 To provide the installation structure ............................. 31

7.3.4 To install the outdoor unit............................................. 31

7.3.5 To provide drainage ..................................................... 31

7.3.6 To prevent the outdoor unit from falling over ............... 32

7.4 Mounting the indoor unit............................................................. 32

7.4.1 About mounting the indoor unit.................................... 32

7.4.2 Precautions when mounting the indoor unit................. 32

7.4.3 To install the indoor unit............................................... 32

7.4.4 To install the drain pan kit ............................................ 33

7.5 Mounting the backup heater....................................................... 33

7.5.1 Precautions when mounting the backup heater........... 33

7.5.2 To install the backup heater......................................... 33

7.6 Connecting the refrigerant piping ............................................... 34

7.6.1 About connecting the refrigerant piping ....................... 34

7.6.2 Precautions when connecting the refrigerant piping.... 34

7.6.3 Guidelines when connecting the refrigerant piping...... 34

7.6.4 Pipe bending guidelines............................................... 35

7.6.5 To flare the pipe end .................................................... 35

7.6.6 To braze the pipe end .................................................. 35

7.6.7 Using the stop valve and service port .......................... 35

7.6.8 To connect the refrigerant piping to the outdoor unit ... 36

7.6.9 To connect the refrigerant piping to the indoor unit ..... 37

7.6.10 To determine if oil traps are required ........................... 37

7.7 Checking the refrigerant piping .................................................. 37

7.7.1 About checking the refrigerant piping .......................... 37

7.7.2 Precautions when checking the refrigerant piping ....... 38

7.7.3 Checking refrigerant piping: Setup............................... 38

7.7.4 To check for leaks........................................................ 38

7.7.5 To perform vacuum drying ........................................... 38

1 General safety precautions

Installer reference guide

ERHQ+ERLQ011~016 + EHBH11+16CBV

Daikin Altherma – Low temperature split

4P449970-1 – 2016.06

7.8 Charging refrigerant .................................................................. 38

7.8.1 About charging refrigerant .......................................... 38

7.8.2 Precautions when charging refrigerant ....................... 39

7.8.3 To determine the additional refrigerant amount.......... 39

7.8.4 To determine the complete recharge amount............. 39

7.8.5 Charging refrigerant: Setup......................................... 39

7.8.6 To charge refrigerant .................................................. 39

7.8.7 To fix the fluorinated greenhouse gases label ............ 39

7.9 Connecting the water piping...................................................... 39

7.9.1 About connecting the water piping.............................. 39

7.9.2 Precautions when connecting the water piping........... 40

7.9.3 To connect the water piping........................................ 40

7.9.4 To connect the water piping to the backup heater...... 40

7.9.5 To fill the water circuit ................................................. 40

7.9.6 To fill the domestic hot water tank .............................. 41

7.9.7 To insulate the water piping........................................ 41

7.10 Connecting the electrical wiring................................................. 41

7.10.1 About connecting the electrical wiring......................... 41

7.10.2 About electrical compliance ........................................ 41

7.10.3 Precautions when connecting the electrical wiring ..... 42

7.10.4 Guidelines when connecting the electrical wiring ....... 42

7.10.5 Specifications of standard wiring components............ 42

7.10.6 To connect the electrical wiring on the outdoor unit.... 42

7.10.7 To reposition the air thermistor on the outdoor unit .... 43

7.10.8 To connect the electrical wiring on the indoor unit...... 44

7.10.9 To connect the main power supply ............................. 44

7.10.10 To connect the user interface ..................................... 45

7.10.11 To connect the shut-off valve...................................... 46

7.10.12 To connect the electrical meters ................................. 46

7.10.13 To connect the domestic hot water pump ................... 46

7.10.14 To connect the alarm output ....................................... 46

7.10.15 To connect the space heating ON/OFF output ........... 46

7.10.16 To connect the changeover to external heat source... 47

7.10.17 To connect the power consumption digital inputs ....... 47

7.10.18 To connect the safety thermostat (normal closed

contact) ....................................................................... 47

7.10.19 To connect the electrical wiring on the backup heater 47

7.10.20 To connect the backup heater power supply .............. 48

7.10.21 To connect the backup heater to the indoor unit......... 49

7.11 Finishing the outdoor unit installation ........................................ 49

7.11.1 To finish the outdoor unit installation .......................... 49

7.11.2 To close the outdoor unit ............................................ 49

7.12 Finishing the indoor unit installation .......................................... 49

7.12.1 To fix the user interface cover to the indoor unit......... 49

7.12.2 To close the indoor unit............................................... 49

7.13 Finishing the backup heater installation .................................... 49

7.13.1 To close the backup heater......................................... 49

8 Configuration 50

8.1 Overview: Configuration ............................................................ 50

8.1.1 To connect the PC cable to the switch box................. 50

8.1.2 To access the most used commands ......................... 50

8.1.3 To copy the system settings from the first to the

second user interface.................................................. 51

8.1.4 To copy the language set from the first to the second

user interface .............................................................. 51

8.1.5 Quick wizard: Set the system layout after first power

ON............................................................................... 51

8.2 Basic configuration .................................................................... 52

8.2.1 Quick wizard: Language / time and date..................... 52

8.2.2 Quick wizard: Standard............................................... 52

8.2.3 Quick wizard: Options ................................................. 54

8.2.4 Quick wizard: Capacities (energy metering) ............... 56

8.2.5 Space heating control ................................................. 56

8.2.6 Domestic hot water control ......................................... 59

8.2.7 Contact/helpdesk number........................................... 59

8.3 Advanced configuration/optimization......................................... 60

8.3.1 Space heating operation: advanced ........................... 60

8.3.2 Domestic hot water control: advanced........................ 63

8.3.3 Heat source settings ................................................... 66

8.3.4 System settings............................................................ 68

8.4 Menu structure: Overview user settings ..................................... 72

8.5 Menu structure: Overview installer settings................................ 73

9 Commissioning 74

9.1 Overview: Commissioning.......................................................... 74

9.2 Precautions when commissioning .............................................. 74

9.3 Checklist before commissioning................................................. 74

9.4 Checklist during commissioning ................................................. 74

9.4.1 To check the minimum flow rate .................................. 75

9.4.2 Air purge function......................................................... 75

9.4.3 To perform a test run ................................................... 76

9.4.4 To perform an actuator test run ................................... 76

9.4.5 Underfloor heating screed dryout................................. 76

10 Hand-over to the user 78

11 Maintenance and service 78

11.1 Overview: Maintenance and service .......................................... 78

11.2 Maintenance safety precautions................................................. 78

11.2.1 Opening the indoor unit................................................ 78

11.2.2 Opening the backup heater.......................................... 78

11.3 Checklist for yearly maintenance of the outdoor unit ................. 78

11.4 Checklist for yearly maintenance of the indoor unit.................... 78

12 Troubleshooting 79

12.1 Overview: Troubleshooting......................................................... 79

12.2 Precautions when troubleshooting ............................................. 79

12.3 Solving problems based on symptoms....................................... 79

12.3.1 Symptom: The unit is NOT heating as expected ......... 79

12.3.2 Symptom: The compressor does NOT start (space

heating or domestic water heating).............................. 80

12.3.3 Symptom: The pump is making noise (cavitation) ....... 80

12.3.4 Symptom: The pressure relief valve opens.................. 80

12.3.5 Symptom: The water pressure relief valve leaks ......... 80

12.3.6 Symptom: The space is NOT sufficiently heated at

low outdoor temperatures ............................................ 81

12.3.7 Symptom: The pressure at the tapping point is

temporarily unusually high ........................................... 81

12.3.8 Symptom: Decoration panels are pushed away due

to a swollen tank .......................................................... 81

12.3.9 Symptom: Tank disinfection function is NOT

completed correctly (AH-error)..................................... 81

12.4 Solving problems based on error codes ..................................... 81

12.4.1 Error codes: Overview ................................................. 81

13 Disposal 83

13.1 Overview: Disposal..................................................................... 83

13.2 About pump down ...................................................................... 83

13.3 To pump down............................................................................ 84

14 Technical data 85

14.1 Service space: Outdoor unit ....................................................... 85

14.2 Piping diagram: Outdoor unit...................................................... 87

14.3 Piping diagram: Indoor unit ........................................................ 88

14.4 Wiring diagram: Outdoor unit ..................................................... 89

14.5 Wiring diagram: Indoor unit ........................................................ 91

14.6 Wiring diagram: Backup heater .................................................. 94

14.7 ESP curve: Indoor unit ............................................................... 95

15 Glossary 96

16 Field settings table 97

1 General safety precautions

1.1 About the documentation

▪ The original documentation is written in English. All other

languages are translations.

1 General safety precautions

Installer reference guide

ERHQ+ERLQ011~016 + EHBH11+16CBV

Daikin Altherma – Low temperature split

4P449970-1 – 2016.06

▪ The precautions described in this document cover very important

topics, follow them carefully.

▪ The installation of the system, and all activities described in the

installation manual and the installer reference guide must be

performed by an authorized installer.

1.1.1 Meaning of warnings and symbols

DANGER

Indicates a situation that results in death or serious injury.

DANGER: RISK OF ELECTROCUTION

Indicates a situation that could result in electrocution.

DANGER: RISK OF BURNING

Indicates a situation that could result in burning because of

extreme hot or cold temperatures.

DANGER: RISK OF EXPLOSION

Indicates a situation that could result in explosion.

WARNING

Indicates a situation that could result in death or serious

injury.

WARNING: FLAMMABLE MATERIAL

CAUTION

Indicates a situation that could result in minor or moderate

injury.

NOTICE

Indicates a situation that could result in equipment or

property damage.

INFORMATION

Indicates useful tips or additional information.

Symbol Explanation

Before installation, read the installation and

operation manual, and the wiring instruction sheet.

Before performing maintenance and service tasks,

read the service manual.

For more information, see the installer and user

reference guide.

1.2 For the installer

1.2.1 General

If you are not sure how to install or operate the unit, contact your

dealer.

NOTICE

Improper installation or attachment of equipment or

accessories could result in electric shock, short-circuit,

leaks, fire or other damage to the equipment. Only use

accessories, optional equipment and spare parts made or

approved by Daikin.

WARNING

Make sure installation, testing and applied materials

comply with applicable legislation (on top of the

instructions described in the Daikin documentation).

CAUTION

Wear adequate personal protective equipment (protective

gloves, safety glasses,…) when installing, maintaining or

servicing the system.

WARNING

Tear apart and throw away plastic packaging bags so that

nobody, especially children, can play with them. Possible

risk: suffocation.

DANGER: RISK OF BURNING

▪ Do NOT touch the refrigerant piping, water piping or

internal parts during and immediately after operation. It

could be too hot or too cold. Give it time to return to

normal temperature. If you must touch it, wear

protective gloves.

▪ Do NOT touch any accidental leaking refrigerant.

WARNING

Provide adequate measures to prevent that the unit can be

used as a shelter by small animals. Small animals that

make contact with electrical parts can cause malfunctions,

smoke or fire.

CAUTION

Do NOT touch the air inlet or aluminium fins of the unit.

NOTICE

▪ Do NOT place any objects or equipment on top of the

unit.

▪ Do NOT sit, climb or stand on the unit.

NOTICE

Works executed on the outdoor unit are best done under

dry weather conditions to avoid water ingress.

In accordance with the applicable legislation, it might be necessary

to provide a logbook with the product containing at least: information

on maintenance, repair work, results of tests, stand-by periods,…

Also, at least, following information must be provided at an

accessible place at the product:

▪ Instructions for shutting down the system in case of an emergency

▪ Name and address of fire department, police and hospital

▪ Name, address and day and night telephone numbers for

obtaining service

In Europe, EN378 provides the necessary guidance for this logbook.

1.2.2 Installation site

▪ Provide sufficient space around the unit for servicing and air

circulation.

▪ Make sure the installation site withstands the unit's weight and

vibration.

▪ Make sure the area is well ventilated. Do NOT block any

ventilation openings.

▪ Make sure the unit is level.

Do NOT install the unit in the following places:

▪ In potentially explosive atmospheres.

▪ In places where there is machinery that emits electromagnetic

waves. Electromagnetic waves may disturb the control system,

and cause malfunction of the equipment.

1 General safety precautions

Installer reference guide

ERHQ+ERLQ011~016 + EHBH11+16CBV

Daikin Altherma – Low temperature split

4P449970-1 – 2016.06

▪ In places where there is a risk of fire due to the leakage of

flammable gases (example: thinner or gasoline), carbon fibre,

ignitable dust.

▪ In places where corrosive gas (example: sulphurous acid gas) is

produced. Corrosion of copper pipes or soldered parts may cause

the refrigerant to leak.

1.2.3 Refrigerant

If applicable. See the installation manual or installer reference guide

of your application for more information.

NOTICE

Make sure refrigerant piping installation complies with

applicable legislation. In Europe, EN378 is the applicable

standard.

NOTICE

Make sure the field piping and connections are not

subjected to stress.

WARNING

During tests, NEVER pressurize the product with a

pressure higher than the maximum allowable pressure (as

indicated on the nameplate of the unit).

WARNING

Take sufficient precautions in case of refrigerant leakage. If

refrigerant gas leaks, ventilate the area immediately.

Possible risks:

▪ Excessive refrigerant concentrations in a closed room

can lead to oxygen deficiency.

▪ Toxic gas may be produced if refrigerant gas comes

into contact with fire.

DANGER: RISK OF EXPLOSION

Pump down – Refrigerant leakage. If you want to pump

down the system, and there is a leakage in the refrigerant

circuit:

▪ Do NOT use the unit's automatic pump down function,

with which you can collect all refrigerant from the

system into the outdoor unit. Possible consequence:

Self-combustion and explosion of the compressor

because of air going into the operating compressor.

▪ Use a separate recovery system so that the unit's

compressor does NOT have to operate.

WARNING

Always recover the refrigerant. Do NOT release them

directly into the environment. Use a vacuum pump to

evacuate the installation.

NOTICE

After all the piping has been connected, make sure there is

no gas leak. Use nitrogen to perform a gas leak detection.

NOTICE

▪ To avoid compressor breakdown, do NOT charge more

than the specified amount of refrigerant.

▪ When the refrigerant system is to be opened,

refrigerant must be treated according to the applicable

legislation.

WARNING

Make sure there is no oxygen in the system. Refrigerant

may only be charged after performing the leak test and the

vacuum drying.

▪ In case re-charge is required, refer to the nameplate of the unit. It

states the type of refrigerant and necessary amount.

▪ The unit is factory charged with refrigerant and depending on pipe

sizes and pipe lengths some systems require additional charging

of refrigerant.

▪ Only use tools exclusively for the refrigerant type used in the

system, this to ensure pressure resistance and prevent foreign

materials from entering into the system.

▪ Charge the liquid refrigerant as follows:

If Then

A siphon tube is present

(i.e., the cylinder is marked with

"Liquid filling siphon attached")

Charge with the cylinder upright.

A siphon tube is NOT present Charge with the cylinder upside

down.

▪ Open refrigerant cylinders slowly.

▪ Charge the refrigerant in liquid form. Adding it in gas form may

prevent normal operation.

CAUTION

When the refrigerant charging procedure is done or when

pausing, close the valve of the refrigerant tank

immediately. If the valve is not closed immediately,

remaining pressure might charge additional refrigerant.

Possible consequence: Incorrect refrigerant amount.

1.2.4 Brine

If applicable. See the installation manual or installer reference guide

of your application for more information.

WARNING

The selection of the brine MUST be in accordance with the

applicable legislation.

WARNING

Take sufficient precautions in case of brine leakage. If

brine leaks, ventilate the area immediately and contact

your local dealer.

WARNING

The ambient temperature inside the unit can get much

higher than that of the room, e.g. 70°C. In case of a brine

leak, hot parts inside the unit can create a hazardous

situation.

WARNING

The use and installation of the application MUST comply

with the safety and environmental precautions specified in

the applicable legislation.

1.2.5 Water

If applicable. See the installation manual or installer reference guide

of your application for more information.

2 About the documentation

Installer reference guide

ERHQ+ERLQ011~016 + EHBH11+16CBV

Daikin Altherma – Low temperature split

4P449970-1 – 2016.06

NOTICE

Make sure water quality complies with EU directive

98/83EC.

1.2.6 Electrical

DANGER: RISK OF ELECTROCUTION

▪ Turn OFF all power supply before removing the

switch box cover, connecting electrical wiring or

touching electrical parts.

▪ Disconnect the power supply for more than 1 minute,

and measure the voltage at the terminals of main circuit

capacitors or electrical components before servicing.

The voltage MUST be less than 50 V DC before you

can touch electrical components. For the location of the

terminals, see the wiring diagram.

▪ Do NOT touch electrical components with wet hands.

▪ Do NOT leave the unit unattended when the service

cover is removed.

WARNING

If NOT factory installed, a main switch or other means for

disconnection, having a contact separation in all poles

providing full disconnection under overvoltage category III

condition, shall be installed in the fixed wiring.

WARNING

▪ ONLY use copper wires.

▪ Make sure the field wiring complies with the applicable

legislation.

▪ All field wiring must be performed in accordance with

the wiring diagram supplied with the product.

▪ NEVER squeeze bundled cables and make sure they

do not come in contact with the piping and sharp

edges. Make sure no external pressure is applied to the

terminal connections.

▪ Make sure to install earth wiring. Do NOT earth the unit

to a utility pipe, surge absorber, or telephone earth.

Incomplete earth may cause electrical shock.

▪ Make sure to use a dedicated power circuit. NEVER

use a power supply shared by another appliance.

▪ Make sure to install the required fuses or circuit

breakers.

▪ Make sure to install an earth leakage protector. Failure

to do so may cause electric shock or fire.

▪ When installing the earth leakage protector, make sure

it is compatible with the inverter (resistant to high

frequency electric noise) to avoid unnecessary opening

of the earth leakage protector.

NOTICE

Precautions when laying power wiring:

▪ Do not connect wiring of different thicknesses to the

power terminal block (slack in the power wiring may

cause abnormal heat).

▪ When connecting wiring which is the same thickness,

do as shown in the figure below.

▪ For wiring, use the designated power wire and connect

firmly, then secure to prevent outside pressure being

exerted on the terminal board.

▪ Use an appropriate screwdriver for tightening the

terminal screws. A screwdriver with a small head will

damage the head and make proper tightening

impossible.

▪ Over-tightening the terminal screws may break them.

Install power cables at least 1metre away from televisions or radios

to prevent interference. Depending on the radio waves, a distance of

1metre may not be sufficient.

WARNING

▪ After finishing the electrical work, confirm that each

electrical component and terminal inside the electrical

components box is connected securely.

▪ Make sure all covers are closed before starting up the

unit.

NOTICE

Only applicable if the power supply is three‑phase, and the

compressor has an ON/OFF starting method.

If there exists the possibility of reversed phase after a

momentary black out and the power goes on and off while

the product is operating, attach a reversed phase

protection circuit locally. Running the product in reversed

phase can break the compressor and other parts.

2 About the documentation

2.1 About this document

Target audience

Authorised installers

Documentation set

This document is part of a documentation set. The complete set

consists of:

▪General safety precautions:

▪ Safety instructions that you must read before installing

▪ Format: Paper (in the box of the indoor unit)

▪Indoor unit installation manual:

▪ Installation instructions

▪ Format: Paper (in the box of the indoor unit)

▪Outdoor unit installation manual:

▪ Installation instructions

▪ Format: Paper (in the box of the outdoor unit)

3 About the box

Installer reference guide

ERHQ+ERLQ011~016 + EHBH11+16CBV

Daikin Altherma – Low temperature split

4P449970-1 – 2016.06

▪Backup heater installation manual:

▪ Installation instructions

▪ Format: Paper (in the box of the backup heater)

▪Installer reference guide:

▪ Preparation of the installation, good practices, reference data,…

▪ Format: Digital files on http://www.daikineurope.com/support-

and-manuals/product-information/

▪Addendum book for optional equipment:

▪ Additional info about how to install optional equipment

▪ Format: Paper (in the box of the indoor unit) + Digital files on

http://www.daikineurope.com/support-and-manuals/product-

information/

Latest revisions of the supplied documentation may be available on

the regional Daikin website or via your dealer.

The original documentation is written in English. All other languages

are translations.

Technical engineering data

▪ A subset of the latest technical data is available on the regional

Daikin website (publicly accessible).

▪ The full set of latest technical data is available on the Daikin

extranet (authentication required).

2.2 Installer reference guide at a

glance

Chapter Description

General safety

precautions

Safety instructions that you must read

before installing

About the documentation What documentation exists for the

installer

About the box How to unpack the units and remove

their accessories

About the units and

options

▪ How to identify the units

▪ Possible combinations of units and

options

Application guidelines Various installation setups of the system

Preparation What to do and know before going

on‑site

Installation What to do and know to install the

system

Configuration What to do and know to configure the

system after it is installed

Commissioning What to do and know to commission the

system after it is configured

Hand‑over to the user What to give and explain to the user

Maintenance and service How to maintain and service the units

Troubleshooting What to do in case of problems

Disposal How to dispose of the system

Technical data Specifications of the system

Glossary Definition of terms

Field settings table Table to be filled in by the installer, and

kept for future reference

Note: There is also an installer settings

table in the user reference guide. This

table has to be filled in by the installer

and handed over to the user.

3 About the box

3.1 Overview: About the box

This chapter describes what you have to do after the boxes with the

outdoor and indoor unit are delivered on-site.

It contains information about:

▪ Unpacking and handling the units

▪ Removing the accessories from the units

Keep the following in mind:

▪ At delivery, the unit must be checked for damage. Any damage

must be reported immediately to the carrier's claims agent.

▪ Bring the packed unit as close as possible to its final installation

position to prevent damage during transport.

3.2 Outdoor unit

3.2.1 To unpack the outdoor unit

3.2.2 To handle the outdoor unit

Carry the unit slowly as shown:

102~114 kg

CAUTION

To avoid injury, do NOT touch the air inlet or aluminium

fins of the unit.

3 About the box

Installer reference guide

ERHQ+ERLQ011~016 + EHBH11+16CBV

Daikin Altherma – Low temperature split

4P449970-1 – 2016.06

3.2.3 To remove the accessories from the

outdoor unit

1×

a1× c1×

b2× d1×

e1× f1× g1×

aOutdoor unit installation manual

bCable tie

cFluorinated greenhouse gases label

dMultilingual fluorinated greenhouse gases label

eScrew (only for ERLQ)

fThermistor fixing plate (spare) (only for ERLQ)

gThermistor fixture (only for ERLQ)

3.3 Indoor unit

3.3.1 To unpack the indoor unit

aGeneral safety precautions, indoor unit installation manual,

operation manual and addendum book for optional

equipment

INFORMATION

Do NOT throw away the upper cardboard cover. On the

outside of the cardboard cover, the installation pattern is

printed.

3.3.2 To remove the accessories from the

indoor unit

The general safety precautions, the indoor unit installation manual,

the operation manual and the addendum book for optional

equipment are located in the upper part of the box. Follow the

procedure below to remove the other accessories.

1Remove the tape.

2×

2Tilt the bottom side of the front panel upwards and remove it.

3Remove the accessories.

e+f

2× 1× 1×

1× 1× 1× 1×

a b c d

2×

e g h

aGeneral safety precautions

bAddendum book for optional equipment

4 About the units and options

Installer reference guide

ERHQ+ERLQ011~016 + EHBH11+16CBV

Daikin Altherma – Low temperature split

4P449970-1 – 2016.06

cIndoor unit installation manual

dOperation manual

eSealing ring for shut-off valve

fShut-off valve

gUser interface cover

hTop plate of indoor unit

3.4 Backup heater

NOTICE

The backup heater is an option and can only be used in

combination with EHBH_CBV and EHVH_S_CBV indoor

units.

3.4.1 To unpack the backup heater

3.4.2 To remove the accessories from the

backup heater

1Remove the wall bracket from the box.

4 About the units and options

4.1 Overview: About the units and

options

This chapter contains information about:

▪ Identifying the outdoor unit

▪ Identifying the indoor unit

▪ Identifying the backup heater (if applicable)

▪ Combining outdoor and indoor units

▪ Combining the outdoor unit with options

▪ Combining the indoor unit with options

4.2 Identification

NOTICE

When installing or servicing several units at the same time,

make sure NOT to switch the service panels between

different models.

4.2.1 Identification label: Outdoor unit

Location

Model identification

▪ ERLQ: Contains components (insulation, bottom plate heater,…)

to prevent freeze-up in areas with low ambient temperature and

high humidity.

▪ ERHQ: Does NOT contain these components.

Example: ERLQ011CAW1

Code Explanation

ER European split outdoor pair heat pump

L H=Low water temperature – ambient zone:

0⁠~⁠−⁠10°C

L=Low water temperature – ambient zone:

−⁠10⁠~⁠−⁠20°C

Q Refrigerant R410A

011 Capacity class

CA Model series

W1 Power supply

4.2.2 Identification label: Indoor unit

Location

4 About the units and options

Installer reference guide

ERHQ+ERLQ011~016 + EHBH11+16CBV

Daikin Altherma – Low temperature split

4P449970-1 – 2016.06

Model identification

Example: EHBH11CBV

Code Description

E European model

HB Wall-mounted indoor unit

H Heating only

11 Capacity class

CB Model series

V Model without backup heater in the space heating

circuit

4.2.3 Identification label: Backup heater

Location

Model identification

Example: EK L BUH CB 6 W1

Code Explanation

EK European kit

L Kit compatible with EHBH_CBV and

EHVH_S_CBV indoor units

BUH Backup heater

CB Model series

6 Capacity of heater kit (kW)

W1 Power supply

4.3 Combining units and options

4.3.1 Possible options for the outdoor unit

Demand PCB (KRP58M51) (only for ERLQ)

▪ Limits the maximum current. However, this also decreases the

heating/cooling capacity of the system.

▪ Only the "Setting of demand running" function of the demand PCB

is applicable.

▪ For installation instructions, see the installation manual of the

demand PCB.

Snow cover (EK016SNC) (only for ERLQ)

▪ Prevents the outdoor unit from being snowed up.

▪ Recommended in areas with low ambient temperatures or heavy

snowfall.

▪ For installation instructions, see the installation manual of the

snow cover.

Drain plug kit (EKDK04) (only for ERHQ)

▪ Gathers the condensate from the outdoor unit and guides it away

through 1 plug in the bottom plate.

▪ For ERLQ: Drain plug kit is not applicable.

▪ For ERHQ: Drain plug kit is option.

▪ Cannot be combined with bottom plate heater.

▪ For installation instructions, see the installation manual of the

drain plug kit.

Bottom plate heater (EKBPHTH16A) (only for ERHQ in

combination with C* indoor unit)

▪ Prevents freeze-up of the bottom plate.

▪ Recommended in areas with low ambient temperature and high

humidity.

▪ For ERLQ: Bottom plate heater is standard (factory-mounted).

▪ For ERHQ: Bottom plate heater is option.

▪ Cannot be combined with drain plug kit.

▪ If you install EKBPHTH16A, you also have to install the digital I/O

PCB (EKRP1HB).

▪ For installation instructions, see the installation manual of the

bottom plate heater and addendum book for optional equipment.

4.3.2 Possible options for the indoor unit

User interface (EKRUCBL*)

The user interface and a possible additional user interface are

available as an option.

The additional user interface can be connected:

▪ To have both:

▪ control close to the indoor unit,

▪ room thermostat functionality in the principal space to be

heated.

▪ To have an interface containing other languages.

Following user interfaces are available:

▪ EKRUCBL1 contains following languages: German, French,

Dutch, Italian.

▪ EKRUCBL2 contains following languages: English, Swedish,

Norwegian, Finnish.

▪ EKRUCBL3 contains following languages: English, Spanish,

Greek, Portuguese.

▪ EKRUCBL4 contains following languages: English, Turkish,

Polish, Romanian.

▪ EKRUCBL5 contains following languages: German, Czech,

Slovenian, Slovakian.

▪ EKRUCBL6 contains following languages: English, Croatian,

Hungarian, Estonian.

▪ EKRUCBL7 contains following languages: English, German,

Russian, Danish.

Languages on the user interface can be uploaded by PC software or

copied from an user interface to the other.

For installation instructions, see "7.10.10 To connect the user

interface"on page45.

Simplified user interface (EKRUCBS)

▪ The simplified user interface can only be used in combination with

the main user interface.

▪ The simplified user interface acts as room thermostat and needs

to be installed in the room that you want it to control.

For installation instructions, see the installation and operation

manual of the simplified user interface.

4 About the units and options

Installer reference guide

ERHQ+ERLQ011~016 + EHBH11+16CBV

Daikin Altherma – Low temperature split

4P449970-1 – 2016.06

Room thermostat (EKRTWA, EKRTR1, RTRNETA)

You can connect an optional room thermostat to the indoor unit. This

thermostat can either be wired (EKRTWA) or wireless (EKRTR1 and

RTRNETA). Thermostat RTRNETA can only be used in heating-only

systems.

For installation instructions, see the installation manual of the room

thermostat and addendum book for optional equipment.

Remote sensor for wireless thermostat (EKRTETS)

You can use a wireless indoor temperature sensor (EKRTETS) only

in combination with the wireless thermostat (EKRTR1).

For installation intructions, see the installation manual of the room

thermostat and addendum book for optional equipment.

Digital I/O PCB (EKRP1HB)

The digital I/O PCB is required to provide following signals:

▪ Alarm output

▪ Space heating On/OFF output

▪ Changeover to external heat source

▪ Control signal for bottom plate heater kit EKBPHTH16A.

For installation instructions, see the installation manual of the digital

I/O PCB and addendum book for optional equipment.

Demand PCB (EKRP1AHTA)

To enable the power saving consumption control by digital inputs

you must install the demand PCB.

For installation instructions, see the installation manual of the

demand PCB and addendum book for optional equipment.

Remote indoor sensor (KRCS01-1)

By default the internal user interface sensor will be used as room

temperature sensor.

As an option the remote indoor sensor can be installed to measure

the room temperature on another location.

For installation instructions, see the installation manual of the remote

indoor sensor and addendum book for optional equipment.

INFORMATION

▪ The remote indoor sensor can only be used in case the

user interface is configured with room thermostat

functionality.

▪ You can only connect either the remote indoor sensor

or the remote outdoor sensor.

Remote outdoor sensor (EKRSCA1)

By default the sensor inside the outdoor unit will be used to measure

the outdoor temperature.

As an option the remote outdoor sensor can be installed to measure

the outdoor temperature on another location (e.g. to avoid direct

sunlight) to have an improved system behaviour.

For installation instructions, see the installation manual of the remote

outdoor sensor.

INFORMATION

You can only connect either the remote indoor sensor or

the remote outdoor sensor.

PC configurator (EKPCCAB)

The PC cable makes a connection between the switch box of the

indoor unit and a PC. It gives the possibility to upload different

language files to the user interface and indoor parameters to the

indoor unit. For the available language files, contact your local

dealer.

The software and corresponding operating instructions are available

on http://www.daikineurope.com/support-and-manuals/software-

downloads/.

For installation instructions, see the installation manual of the PC

cable and "8Configuration"on page50.

Heat pump convector (FWXV)

For providing space heating, it is possible to use heat pump

convectors (FWXV).

For installation instructions, refer to the installation manual of the

heat pump convectors, and the addendum book for optional

equipment.

Drain pan kit (EKHBDPCA2)

The drain pan is required to drain accumulated condensation from

the indoor unit. It is required during low temperature cooling

operation of the indoor unit and when the leaving water temperature

is <18°C.

For installation instructions, see the installation manual of the drain

pan kit.

Solar kit (EKSOLHW)

The solar kit is required to connect the solar application with the

domestic hot water tank.

For installation, see the installation manual of the solar kit and

addendum book for optional equipment.

Domestic hot water tank

The domestic hot water tank can be connected to the indoor unit for

providing domestic hot water.

Backup heater (EKLBUHCB6W1)

You can install an optional backup heater.

For installation instructions, see the installation manual of the

backup heater, or this installer reference guide.

LAN adapter for smartphone control + Smart Grid applications

(BRP069A61)

You can install this LAN adapter to:

▪ Control the system via a smartphone app.

▪ Use the system in various Smart Grid applications.

For installation instructions, see the installation manual of the LAN

adapter.

LAN adapter for smartphone control (BRP069A62)

You can install this LAN adapter to control the system via a

smartphone app.

For installation instructions, see the installation manual of the LAN

adapter.

4.3.3 Possible combinations of indoor unit and

outdoor unit

Outdoor unit Indoor unit

EHBH11 EHBH16

ERHQ011+ERLQ011 O —

ERHQ014+ERLQ014 — O

ERHQ016+ERLQ016 — O

5 Application guidelines

Installer reference guide

ERHQ+ERLQ011~016 + EHBH11+16CBV

Daikin Altherma – Low temperature split

4P449970-1 – 2016.06

4.3.4 Possible combinations of indoor unit and domestic hot water tank

Indoor unit Domestic hot water tank

EKHWS EKHWP EKHWE EKHWET

EHBH11CBV O O O O

EHBH16CBV O O O O

5 Application guidelines

5.1 Overview: Application guidelines

The purpose of the application guidelines is to give a glance of the

possibilities of the Daikin heatpump system.

NOTICE

▪ The illustrations in the application guidelines are meant

for reference only, and are NOT to be used as detailed

hydraulic diagrams. The detailed hydraulic

dimensioning and balancing are NOT shown, and are

the responsibility of the installer.

▪ For more information about the configuration settings to

optimize heatpump operation, see "8Configuration"on

page50.

This chapter contains application guidelines for:

▪ Setting up the space heating system

▪ Setting up an auxiliary heat source for space heating

▪ Setting up the domestic hot water tank

▪ Setting up the energy metering

▪ Setting up the power consumption

▪ Setting up an external temperature sensor

5.2 Setting up the space heating

system

The Daikin heat pump system supplies leaving water to heat

emitters in one or more rooms.

Because the system offers a wide flexibility to control the

temperature in each room, you need to answer the following

questions first:

▪ How many rooms are heated by the Daikin heatpump system?

▪ Which heat emitter types are used in each room and what is their

design leaving water temperature?

Once the space heating requirements are clear, Daikin recommends

to follow the setup guidelines below.

NOTICE

If an external room thermostat is used, the external room

thermostat will control the room frost protection. However,

the room frost protection is only possible if the leaving

water temperature control on the unit's user interface is

turned ON.

INFORMATION

In case an external room thermostat is used and room frost

protection needs to be guaranteed in all conditions, then

you have to set auto emergency [A.6.C] to 1.

5.2.1 Single room

Underfloor heating or radiators – Wired room

thermostat

Setup

AMain leaving water temperature zone

BOne single room

aUser interface used as room thermostat

▪ The underfloor heating or radiators are directly connected to the

indoor unit.

▪ The room temperature is controlled by the user interface, which is

used as room thermostat. Possible installations:

▪ User interface installed in the room and used as room

thermostat

▪ User interface installed at the indoor unit and used for control

close to the indoor unit + user interface installed in the room

and used as room thermostat

Configuration

Setting Value

Unit temperature control:

▪ #: [A.2.1.7]

▪ Code: [C-07]

2 (RT control): Unit operation is

decided based on the ambient

temperature of the user interface.

Number of water temperature

zones:

▪ #: [A.2.1.8]

▪ Code: [7-02]

0 (1 LWT zone): Main

Benefits

▪Cost effective. You do NOT need an additional external room

thermostat.

▪Highest comfort and efficiency. The smart room thermostat

functionality can decrease or increase the desired leaving water

temperature based on the actual room temperature (modulation).

This results in:

▪ Stable room temperature matching the desired temperature

(higher comfort)

▪ Less ON/OFF cycles (more quiet, higher comfort and higher

efficiency)

▪ Lowest possible leaving water temperature (higher efficiency)

5 Application guidelines

Installer reference guide

ERHQ+ERLQ011~016 + EHBH11+16CBV

Daikin Altherma – Low temperature split

4P449970-1 – 2016.06

▪Easy. You can easily set the desired room temperature via the

user interface:

▪ For your daily needs, you can use preset values and schedules.

▪ To deviate from your daily needs, you can temporarily overrule

the preset values and schedules, use the holiday mode…

Underfloor heating or radiators – Wireless room

thermostat

Setup

AMain leaving water temperature zone

BOne single room

aReceiver for wireless external room thermostat

bWireless external room thermostat

▪ The underfloor heating or radiators are directly connected to the

indoor unit.

▪ The room temperature is controlled by the wireless external room

thermostat (optional equipment EKRTR1).

Configuration

Setting Value

Unit temperature control:

▪ #: [A.2.1.7]

▪ Code: [C-07]

1 (Ext RT control): Unit operation

is decided by the external

thermostat.

Number of water temperature

zones:

▪ #: [A.2.1.8]

▪ Code: [7-02]

0 (1 LWT zone): Main

External room thermostat for the

main zone:

▪ #: [A.2.2.4]

▪ Code: [C-05]

1 (Thermo ON/OFF): When the

used external room thermostat or

heatpump convector can only

send a thermo ON/OFF

condition.

Benefits

▪Wireless. The Daikin external room thermostat is available in a

wireless version.

▪Efficiency. Although the external room thermostat only sends ON/

OFF signals, it is specifically designed for the heatpump system.

Heatpump convectors

Setup

AMain leaving water temperature zone

BOne single room

aRemote controller of the heatpump convectors

▪ The underfloor heating or radiators are directly connected to the

indoor unit.

▪ The desired room temperature is set via the remote controller of

the heatpump convectors.

▪ The space heating demand signal is sent to one digital input on

the indoor unit (X2M/1 and X2M/4).

▪ The space operation mode is sent to the heatpump convectors by

one digital output on the indoor unit (X2M/32 and X2M/33).

INFORMATION

When using multiple heat pump convectors, make sure

each one receives the infrared signal from the remote

controller of the heatpump convectors.

Configuration

Setting Value

Unit temperature control:

▪ #: [A.2.1.7]

▪ Code: [C-07]

1 (Ext RT control): Unit operation

is decided by the external

thermostat.

Number of water temperature

zones:

▪ #: [A.2.1.8]

▪ Code: [7-02]

0 (1 LWT zone): Main

External room thermostat for the

main zone:

▪ #: [A.2.2.4]

▪ Code: [C-05]

1 (Thermo ON/OFF): When the

used external room thermostat or

heatpump convector can only

send a thermo ON/OFF

condition.

Benefits

▪Efficiency. Optimal energy efficiency because of the interlink

function.

▪Stylish.

Combination: Underfloor heating + Heatpump

convectors

▪ Space heating is provided by:

▪ The underfloor heating

▪ The heatpump convectors

Setup

AMain leaving water temperature zone

BOne single room

aRemote controller of the heatpump convectors

▪ The heat pump convectors are directly connected to the indoor

unit.

▪ The desired room temperature is set via the remote controller of

the heatpump convectors.

5 Application guidelines

Installer reference guide

ERHQ+ERLQ011~016 + EHBH11+16CBV

Daikin Altherma – Low temperature split

4P449970-1 – 2016.06

▪ The space heating demand signal is sent to one digital input on

the indoor unit (X2M/1 and X2M/4)

▪ The space operation mode is sent to the heat pump convectors by

one digital output (X2M/32 and X2M/33) on the indoor unit.

Configuration

Setting Value

Unit temperature control:

▪ #: [A.2.1.7]

▪ Code: [C-07]

1 (Ext RT control): Unit operation

is decided by the external

thermostat.

Number of water temperature

zones:

▪ #: [A.2.1.8]

▪ Code: [7-02]

0 (1 LWT zone): Main

External room thermostat for the

main zone:

▪ #: [A.2.2.4]

▪ Code: [C-05]

1 (Thermo ON/OFF): When the

used external room thermostat or

heatpump convector can only

send a thermo ON/OFF

condition.

Benefits

▪Efficiency. Under floor heating has the best performance with

Altherma LT.

▪Comfort. The combination of the two heat emitter types provides

excellent heating comfort of the underfloor heating.

5.2.2 Multiple rooms – OneLWT zone

If only one leaving water temperature zone is needed because the

design leaving water temperature of all heat emitters is the same,

you do NOT need a mixing valve station (cost effective).

Example: If the heat pump system is used to heat up one floor

where all the rooms have the same heat emitters.

Underfloor heating or radiators – Thermostatic

valves

If you are heating up rooms with underfloor heating or radiators, a

very common way is to control the temperature of the main room by

using a thermostat (this can either be the user interface or an

external room thermostat), while the other rooms are controlled by

so-called thermostatic valves, which open or close depending on the

room temperature.

Setup

B C

AMain leaving water temperature zone

BRoom 1

CRoom 2

aUser interface

▪ The underfloor heating of the main room is directly connected to

the indoor unit.

▪ The room temperature of the main room is controlled by the user

interface used as thermostat.

▪ A thermostatic valve is installed before the underfloor heating in

each of the other rooms.

INFORMATION

Mind situations where the main room can be heated by

another heating source. Example: Fireplaces.

Configuration

Setting Value

Unit temperature control:

▪ #: [A.2.1.7]

▪ Code: [C-07]

2 (RT control): Unit operation is

decided based on the ambient

temperature of the user interface.

Number of water temperature

zones:

▪ #: [A.2.1.8]

▪ Code: [7-02]

0 (1 LWT zone): Main

Benefits

▪Cost effective.

▪Easy. Same installation as for one room, but with thermostatic

valves.

Underfloor heating or radiators – Multiple external

room thermostats

Setup

B C

AMain leaving water temperature zone

BRoom 1

CRoom 2

aExternal room thermostat

bBypass valve

▪ For each room, a shut-off valve (field supplied) is installed to avoid

leaving water supply when there is no heating demand.

▪ A bypass valve must be installed to make water recirculation

possible when all shut-off valves are closed. To guarantee reliable

operation, provide a minimum water flow as described in table "To

check the water volume and flow rate" in "6.4 Preparing water

piping"on page25.

▪ The user interface connected to the indoor unit decides the space

operation mode. Mind that the operation mode on each room

thermostat must be set to match the indoor unit.

▪ The room thermostats are connected to the shut-off valves, but do

NOT have to be connected to the indoor unit. The indoor unit will

supply leaving water all the time, with the possibility to program a

leaving water schedule.

Configuration

Setting Value

Unit temperature control:

▪ #: [A.2.1.7]

▪ Code: [C-07]

0 (LWT control): Unit operation is

decided based on the leaving

water temperature.

5 Application guidelines

Installer reference guide

ERHQ+ERLQ011~016 + EHBH11+16CBV

Daikin Altherma – Low temperature split

4P449970-1 – 2016.06

Setting Value

Number of water temperature

zones:

▪ #: [A.2.1.8]

▪ Code: [7-02]

0 (1 LWT zone): Main

Benefits

Compared with underfloor heating or radiators for one room:

▪Comfort. You can set the desired room temperature, including

schedules, for each room via the room thermostats.

Heatpump convectors

Setup

a a

AMain leaving water temperature zone

BRoom 1

CRoom 2

aRemote controller of the heatpump convectors

▪ The desired room temperature is set via the remote controller of

the heatpump convectors.

▪ The user interface connected to the indoor unit decides the space

operation mode.

▪ The heating demand signals of each heat pump convector are

connected in parallel to the digital input on the indoor unit (X2M/1

and X2M/4). The indoor unit will only supply leaving water

temperature when there is an actual demand.

INFORMATION

To increase comfort and performance, Daikin recommends

to install the valve kit option EKVKHPC on each heatpump

convector.

Configuration

Setting Value

Unit temperature control:

▪ #: [A.2.1.7]

▪ Code: [C-07]

1 (Ext RT control): Unit operation

is decided by the external

thermostat.

Number of water temperature

zones:

▪ #: [A.2.1.8]

▪ Code: [7-02]

0 (1 LWT zone): Main

Benefits

Compared with heatpump convectors for one room:

▪Comfort. You can set the desired room temperature, including

schedules, for each room via the remote controller of the

heatpump convectors.

Combination: Underfloor heating + Heatpump

convectors

Setup

B C

AMain leaving water temperature zone

BRoom 1

CRoom 2

aExternal room thermostat

bRemote controller of the heatpump convectors

▪ For each room with heat pump convectors: The heat pump

convectors are directly connected to the indoor unit.

▪ For each room with under floor heating: A shut-off valve (field

supply) is installed before the under floor heating. It prevents hot

water supply when the room has no heating demand.

▪ For each room with heat pump convectors: The desired room

temperature is set via the remote controller of the heat pump

convectors.

▪ For each room with under floor heating: The desired room

temperature is set via the external room thermostat (wired or

wireless).

▪ The user interface connected to the indoor unit decides the space

operation mode. Mind that the operation mode on each external

room thermostat and remote controller of the heat pump

convectors must be set to match the indoor unit.

INFORMATION

To increase comfort and performance, Daikin recommends

to install the valve kit option EKVKHPC on each heatpump

convector.

Configuration

Setting Value

Unit temperature control:

▪ #: [A.2.1.7]

▪ Code: [C-07]

0 (LWT control): Unit operation is

decided based on the leaving

water temperature.

Number of water temperature

zones:

▪ #: [A.2.1.8]

▪ Code: [7-02]

0 (1 LWT zone): Main

5.2.3 Multiple rooms – TwoLWT zones

If the heat emitters selected for each room are designed for different

leaving water temperatures, you can use different leaving water

temperature zones (maximum 2).

In this document:

▪ Main zone = Zone with the lowest design temperature

▪ Additional zone = The other zone

5 Application guidelines

Installer reference guide

ERHQ+ERLQ011~016 + EHBH11+16CBV

Daikin Altherma – Low temperature split

4P449970-1 – 2016.06

CAUTION

When there is more than one leaving water zone, you must

ALWAYS install a mixing valve station in the main zone to

decrease (in heating) the leaving water temperature when

the additional zone has demand.

Typical example:

Room (zone) Heat emitters: Design

temperature

Living room (main zone) Underfloor heating: 35°C

Bed rooms (additional zone) Heatpump convectors: 45°C

Setup

a a

AAdditional leaving water temperature zone

BRoom 1

CRoom 2

DMain leaving water temperature zone

ERoom 3

aRemote controller of the heatpump convectors

bUser interface

cMixing valve station

dPressure regulating valve

INFORMATION

A pressure regulating valve should be implemented before

the mixing valve station. This is to guarantee the correct

water flow balance between the main leaving water

temperature zone and the additional leaving water

temperature zone in relation to the required capacity of

both water temperature zones.

▪ For the main zone:

▪ A mixing valve station is installed before the underfloor heating.

▪ The pump of the mixing valve station is controlled by the ON/

OFF signal on the indoor unit (X2M/5 and X2M/7; normal closed

shut-off valve output).

▪ The room temperature is controlled by the user interface, which

is used as room thermostat.

▪ For the additional zone:

▪ The heatpump convectors are directly connected to the indoor

unit.

▪ The desired room temperature is set via the remote controller of

the heatpump convectors for each room.

▪ The heating demand signals of each heatpump convector are

connected in parallel to the digital input on the indoor unit

(X2M/1 and X2M/4). The indoor unit will only supply the desired

additional leaving water temperature when there is an actual

demand.

▪ The user interface connected to the indoor unit decides the space

operation mode. Mind that the operation mode on each remote

controller of the heat pump convectors must be set to match the

indoor unit.

Configuration

Setting Value

Unit temperature control:

▪ #: [A.2.1.7]

▪ Code: [C-07]

2 (RT control): Unit operation is

decided based on the ambient

temperature of the user interface.

Note:

▪ Main room = user interface

used as room thermostat

functionality

▪ Other rooms = external room

thermostat functionality

Number of water temperature

zones:

▪ #: [A.2.1.8]

▪ Code: [7-02]

1 (2 LWT zones): Main +

additional

In case of heatpump convectors:

External room thermostat for the

additional zone:

▪ #: [A.2.2.5]

▪ Code: [C-06]

1 (Thermo ON/OFF): When the

used external room thermostat or

heatpump convector can only

send a thermo ON/OFF

condition.

Shut-off valve output Set to follow the thermo demand

of the main zone.

At the mixing valve station Set the desired main leaving

water temperature.

Benefits

▪Comfort.

▪ The smart room thermostat functionality can decrease or

increase the desired leaving water temperature based on the

actual room temperature (modulation).

▪ The combination of the two heat emitter systems provides the

excellent heating comfort of the under floor heating, and the

rapid air heat up of the heat pump convectors (e.g., living

room=under floor heating and the bedroom=convector (no

continuous heating)).

▪Efficiency.

▪ Depending on the demand, the indoor unit supplies different

leaving water temperature matching the design temperature of

the different heat emitters.

▪ Underfloor heating has the best performance with Altherma LT.

5.3 Setting up an auxiliary heat source

for space heating

▪ Space heating can be done by:

▪ The indoor unit

▪ An auxiliary boiler (field supply) connected to the system

▪ When the room thermostat requests heating, the indoor unit or the

auxiliary boiler starts operating depending on the outdoor

temperature (status of the changeover to external heat source).

When the permission is given to the auxiliary boiler, the space

heating by the indoor unit is turned OFF.

▪ Bivalent operation is only possible for space heating, NOT for

domestic hot water production. Domestic hot water is always

produced by the DHW tank connected to the indoor unit.

5 Application guidelines

Installer reference guide

ERHQ+ERLQ011~016 + EHBH11+16CBV

Daikin Altherma – Low temperature split

4P449970-1 – 2016.06

INFORMATION

▪ During heating operation of the heat pump, the

heat pump operates to achieve the desired

temperature set via the user interface. When weather-

dependent operation is active, the water temperature is

determined automatically depending on the outdoor

temperature.

▪ During heating operation of the auxiliary boiler, the

auxiliary boiler operates to achieve the desired water

temperature set via the auxiliary boiler controller.

Setup

▪ Integrate the auxiliary boiler as follows:

a b c e f g h j

FHL1 FHL2 FHL3

aOutdoor unit

bIndoor unit

cHeat exchanger

dAnti-legionella heater

ePump

fShut-off valve

gMotorised 3‑way valve (delivered with DHW tank)

hNon-return valve (field supply)

iShut-off valve (field supply)

jCollector (field supply)

kAuxiliary boiler (field supply)

lAquastat valve (field supply)

mDHW tank (option)

nHeat exchanger coil

FHL1...3 Underfloor heating

NOTICE

▪ Make sure the auxiliary boiler and its integration in the

system complies with applicable legislation.

▪ Daikin is NOT responsible for incorrect or unsafe

situations in the auxiliary boiler system.

▪ Make sure the return water to the heatpump does NOT exceed

55°C. To do so:

▪ Set the desired water temperature via the auxiliary boiler

controller to maximum 55°C.

▪ Install an aquastat valve in the return water flow of the

heatpump.

▪ Set the aquastat valve to close above 55°C and to open below

55°C.

▪ Install non-return valves.

▪ Make sure to only have one expansion vessel in the water circuit.

An expansion vessel is already premounted in the indoor unit.

▪ Install the digital I/O PCB (option EKRP1HB).

▪ Connect X1 and X2 (changeover to external heat source) on the

PCB to the auxiliary boiler thermostat.

▪ To setup the heat emitters, see "5.2Setting up the space heating

system"on page12.

Configuration

Via the user interface (quick wizard):

▪ Set the use of a bivalent system as external heat source.

▪ Set the bivalent temperature and hysteresis.

NOTICE

▪ Make sure the bivalent hysteresis has enough

differential to prevent frequent changeover between

indoor unit and auxiliary boiler.

▪ Because the outdoor temperature is measured by the

outdoor unit air thermistor, install the outdoor unit in the

shadow so that it is NOT influenced or turned ON/OFF

by direct sunlight.

▪ Frequent changeover may cause corrosion of the

auxiliary boiler. Contact the manufacturer of the

auxiliary boiler for more information.

Changeover to external heat source decided by an auxiliary

contact

▪ Only possible in external room thermostat control AND one

leaving water temperature zone (see "5.2 Setting up the space

heating system"on page12).

▪ The auxiliary contact can be:

▪ An outdoor temperature thermostat

▪ An electricity tariff contact

▪ A manually operated contact

▪ …

▪ Setup: Connect the following field wiring:

Com

K2AK1A

X2M BTI

K2AK1A

Indoor/Auto/Boiler

1 2 3 4 X Y

Indoor

BTI Boiler thermostat input

AAuxiliary contact (normal closed)

HHeating demand room thermostat (optional)

K1A Auxiliary relay for activation of indoor unit (field supply)

K2A Auxiliary relay for activation of boiler (field supply)

Indoor Indoor unit

Auto Automatic

Boiler Boiler

NOTICE

▪ Make sure the auxiliary contact has enough differential

or time delay to prevent frequent changeover between

indoor unit and auxiliary boiler.

▪ If the auxiliary contact is an outdoor temperature

thermostat, install the thermostat in the shadow so that

it is NOT influenced or turned ON/OFF by direct

sunlight.

▪ Frequent changeover may cause corrosion of the

auxiliary boiler. Contact the manufacturer of the

auxiliary boiler for more information.

5 Application guidelines

Installer reference guide

ERHQ+ERLQ011~016 + EHBH11+16CBV

Daikin Altherma – Low temperature split

4P449970-1 – 2016.06

5.4 Setting up the domestic hot water

tank

The DHW tank can be installed standalone as option. It contains a

2.4kW anti-legionella heater.

5.4.1 System layout – Standalone DHW tank

FHL1 FHL2 FHL3

a b c ed ge f

h j

aOutdoor unit

bIndoor unit

cHeat exchanger

dPump

eShut-off valve

fMotorised 3‑way valve

gCollector (field supply)

hDHW tank

iAnti-legionella heater

jHeat exchanger coil

FHL1...3 Underfloor heating

5.4.2 Selecting the volume and desired

temperature for the DHW tank

People experience water as hot when its temperature is 40°C.

Therefore, the DHW consumption is always expressed as equivalent

hot water volume at 40°C. However, you can set the DHW tank

temperature at a higher temperature (example: 53°C), which is then

mixed with cold water (example: 15°C).

Selecting the volume and desired temperature for the DHW tank

consists of:

1 Determining the DHW consumption (equivalent hot water

volume at 40°C).

2 Determining the volume and desired temperature for the DHW

tank.

Possible DHW tank volumes

Type Possible volumes

Standalone DHW tank ▪ 150l

▪ 200l

▪ 300l

▪ 500l

Energy saving tips

▪ If the DHW consumption differs from day to day, you can program

a weekly schedule with different desired DHW tank temperatures

for each day.

▪ The lower the desired DHW tank temperature, the more cost

effective. By selecting a larger DHW tank, you can lower the

desired DHW tank temperature.

▪ The heatpump itself can produce domestic hot water of maximum

55°C (50°C if outdoor temperature is low). The electrical

resistance integrated in the DHW tank (anti-legionella heater) can

increase this temperature. However, this consumes more energy.

Daikin recommends to set the desired DHW tank temperature

below 55°C to avoid using the electrical resistance.

The anti-legionella heater:

▪ Is used as emergency heater.

▪ Is used when the disinfection function for the DHW tank is

active.

▪ Can assist during defrost operation for the outdoor unit.

▪ The higher the outdoor temperature, the better the performance of

the heatpump.

▪ If energy prices are the same during the day and the night,

Daikin recommends to heat up the DHW tank during the day.

▪ If energy prices are lower during the night, Daikin recommends

to heat up the DHW tank during the night.

▪ When the heatpump produces domestic hot water, it cannot heat

up a space. When you need domestic hot water and space

heating at the same, Daikin recommends to produce the domestic

hot water during the night when there is lower space heating

demand.

Determining the DHW consumption

Answer the following questions and calculate the DHW consumption

(equivalent hot water volume at 40°C) using the typical water

volumes:

Question Typical water volume

How many showers are needed

per day?

1shower = 10min×10l/min =

100l

How many baths are needed per

day?

1bath = 150l

How much water is needed at the

kitchen sink per day?

1sink = 2min×5l/min = 10l

Are there any other domestic hot

water needs?

—

Example: If the DHW consumption of a family (4 persons) per day is

as follows:

▪ 3 showers

▪ 1 bath

▪ 3 sink volumes

Then the DHW consumption = (3×100l)+(1×150l)+(3×10l)=480l

Determining the volume and desired temperature for the DHW

tank

Formula Example

V1=V2+V2×(T2−40)/(40−T1) If:

▪ V2=180l

▪ T2=54°C

▪ T1=15°C

Then V1=280l

V2=V1×(40−T1)/(T2−T1) If:

▪ V1=480l

▪ T2=54°C

▪ T1=15°C

Then V2=307l

V1DHW consumption (equivalent hot water volume at 40°C)

V2Required DHW tank volume if only heated once

T2DHW tank temperature

T1Cold water temperature

5 Application guidelines

Installer reference guide

ERHQ+ERLQ011~016 + EHBH11+16CBV

Daikin Altherma – Low temperature split

4P449970-1 – 2016.06

5.4.3 Setup and configuration – DHW tank

▪ For large DHW consumptions, you can heat up the DHW tank

several times during the day.

▪ To heat up the DHW tank to the desired DHW tank temperature,

you can use the following energy sources:

▪ Thermodynamic cycle of the heatpump

▪ Anti-legionella heater

▪ Solar panels

▪ For more information about optimizing the energy consumption for

producing domestic hot water, see "8Configuration"on page50.

5.4.4 Combination: Standalone DHW tank +

Solar panels

By connecting the DHW tank to solar panels, the DHW tank can be

heated by solar energy.

For installation instructions, see the installation manual of the solar

kit and addendum book for optional equipment.

c.1

c.2

c.3 e

c.4

≥0.5 m

aSolar panels

bSolar pump station

cSolar pump station controller with temperature sensors

c1 Tank temperature sensor

c2 Return temperature sensor to solar panels

c3 Supply temperature with flowmeter from solar panels

c4 Solar panel temperature sensor

dSolar kit

eDHW temperature sensor of the unit

fSolenoid 2-way valve (only for UK). Obligatory for

compliance to UK building regulation G3.

5.4.5 DHW pump for instant hot water

Setup

aIndoor unit

bDHW tank

cDHW pump (field supply)

fShower (field supply)

gCold water

hDomestic hot water OUT

iRecirculation connection

▪ By connecting a DHW pump, instant hot water can be available at

the tap.

▪ The DHW pump and the installation are field supply and the

responsibility of the installer.

▪ For more information about connecting the recirculation

connection: see "7Installation"on page29.

Configuration

▪ For more information, see "8Configuration"on page50.

▪ You can program a schedule to control the DHW pump via the

user interface. For more information, see the user reference

guide.

5.4.6 DHW pump for disinfection

Setup

bd f

e g

aIndoor unit

bDHW tank

cDHW pump (field supply)

dHeater element (field supply)

eNon‑return valve (field supply)

fShower (field supply)

gCold water

hDomestic hot water OUT

iRecirculation connection

▪ The DHW pump is field-supplied and its installation is the

responsibility of the installer.

▪ The temperature of the DHW tank can be set to maximum 60°C. If

applicable legislation requires higher temperature for disinfection,

you can connect a DHW pump and heater element as shown

above.

▪ If applicable legislation requires disinfection of the water piping

until the tapping point, you can connect a DHW pump and heater

element (if needed) as shown above.

Configuration

The indoor unit can control DHW pump operation. For more

information, see "8Configuration"on page50.

5.4.7 DHW pump for tank preheating

Setup

aIndoor unit

bDHW tank

cDHW pump (field supply)

dNon‑return valve (field supply)

eShower (field supply)

fCold water

gDomestic hot water OUT

hRecirculation connection

▪ The DHW pump is field-supplied and its installation is the

responsibility of the installer.

▪ For the standalone DHW tank: If there is no electrical backup

heater in the space heating circuit, you must install a DHW pump

for tank preheating.

Configuration

The indoor unit can control DHW pump operation. For more

information, see "8Configuration"on page50.

5.5 Setting up the energy metering

▪ Via the user interface, you can read out the following energy data:

▪ Produced heat

▪ Consumed energy

5 Application guidelines

Installer reference guide

ERHQ+ERLQ011~016 + EHBH11+16CBV

Daikin Altherma – Low temperature split

4P449970-1 – 2016.06

▪ You can read out the energy data:

▪ For space heating

▪ For domestic hot water production

▪ You can read out the energy data:

▪ Per month

▪ Per year

INFORMATION

The calculated produced heat and consumed energy are

an estimation, the accuracy cannot be guaranteed.

5.5.1 Produced heat

INFORMATION

The sensors used to calculate the produced heat are

calibrated automatically.

▪ Applicable for all models.

▪ The produced heat is calculated internally based on:

▪ The leaving and entering water temperature

▪ The flow rate

▪ The power consumption of the anti-legionella heater in the

domestic hot water tank

▪ Setup and configuration:

▪ No additional equipment needed.

▪ Measure the capacity (resistance measurement) of the anti-

legionella heater and set the capacity via the user interface.

Example: If you measure an anti-legionella heater resistance of

17.1Ω, the capacity of the heater at 230V is 3100W.

5.5.2 Consumed energy

You can use the following methods to determine the consumed

energy:

▪ Calculating

▪ Measuring

INFORMATION

You cannot combine calculating the consumed energy

(example: for backup heater (if applicable)) and measuring

the consumed energy (example: for outdoor unit). If you do

so, the energy data will be invalid.

Calculating the consumed energy

▪ Only applicable for EHBH04+08.

▪ The consumed energy is calculated internally based on:

▪ The actual power input of the outdoor unit

▪ The set capacity of the backup heater (if applicable) and anti-

legionella heater

▪ The voltage

▪ Setup and configuration: To get accurate energy data, measure

the capacity (resistance measurement) and set the capacity via

the user interface for:

▪ The backup heater (step1 and step2) (if applicable)

▪ The anti-legionella heater

Measuring the consumed energy

▪ Applicable for all models.

▪ Preferred method because of higher accuracy.

▪ Requires external power meters.

▪ Setup and configuration: When using electrical power meters, set

the number of pulses/kWh for each power meter via the user

interface. Consumed energy data for EHBH11+16 models will only

be available if this setting is configured.

INFORMATION

When measuring the electrical power consumption, make

sure ALL power input of the system is covered by the

electrical power meters.

5.5.3 Normal kWh rate power supply

General rule

One power meter that covers the entire system is sufficient.

Setup

Connect the power meter to X5M/7 and X5M/8.

Power meter type

In case of… Use a… power meter

▪ Single-phase outdoor unit

▪ No backup heater or backup

heater supplied from a single-

phase grid

Single-phase

In other cases (i.e. a three-phase

outdoor unit and/or a backup

heater connected to a three-

phase grid)

Three-phase

Example

Single-phase power meter Three-phase power meter

580150

c c

fed g

A B C

A Outdoor unit

B Indoor unit

C DHW tank

a Electrical cabinet (L1/N)

b Power meter (L1/N)

c Fuse (L1/N)

d Outdoor unit (L1/N)

e Indoor unit (L1/N)

f Backup heater (L1/N)

g Anti-legionella heater (L1/N)

580150

gfe h

A B C

c c d



A Outdoor unit

B Indoor unit

C DHW tank

a Electrical cabinet (L1/L2/L3/N)

b Power meter (L1/L2/L3/N)

c Fuse (L1/L2/L3/N)

d Fuse (L1/N)

e Outdoor unit (L1/L2/L3/N)

f Indoor unit (L1/L2/L3/N)

g Backup heater (L1/L2/L3/N)

h Anti-legionella heater (L1/N)

Other manuals for Altherma ERHQ011-014-016BA

This manual suits for next models

Table of contents

Popular Cables And Connectors manuals by other brands

Comprehensive

Comprehensive CP-HDA2 user manual

Surpass

Surpass QCH Operation manual

ScatterBox

ScatterBox HDM312 manual

Armstrong

Armstrong Techzone Low Profile Sprinkler specification

Burndy

Burndy Continental Industries thermOweld BB-31 instructions

Staubli

Staubli KST6AR-W-N Series Assembly instructions

NAIM

NAIM POWERLINE manual

Eaton

Eaton 200 A 15 kV class installation instructions

Wentronic

Wentronic clicktronic 70716 user manual

Monoprice

Monoprice HDMI-120E3 manual

Wheelock

Wheelock SC-SPL-B installation instructions

Warmup

Warmup W10FP20 installation manual

DotStone

DotStone HDSP0007M1 user manual

Gefen

Gefen DVI Splitter user manual

Votronic

Votronic 2007 Installation and operating manual

Extron electronics

Extron electronics Audio Cable M59-6 BNC Specifications

ATEN

ATEN VS-102 user manual

SMC Networks

SMC Networks SMC8511W-G Specifications

Daikin Altherma ERHQ011-014-016BA How to use

Popular Cables And Connectors manuals by other brands