Daktronics Sportsound ssn-250 User manual

201 Daktronics Drive

Brookings, SD 57006-5128

www.daktronics.com/support

800.325.8766

SPORTSOUND INDOOR SSN-250

AUDIO SYSTEM

INSTALLATION MANUAL

P1756

DD3580600

Rev 00

01 April 2019

responsibility for errors or omissions. No part of this book covered by the copyrights hereon may be reproduced or copied

in any form or by any means—graphic, electronic, or mechanical, including photocopying, taping, or information

storage and retrieval systems—without written permission of the publisher.

Daktronics trademarks are property of Daktronics, Inc. All other trademarks are property of their respective companies.

– i –

Table of Contents

1 Introduction��1

Important Safeguards ..........................................................................................................................1

Resources ..............................................................................................................................................1

Daktronics Nomenclature ...................................................................................................................2

2 Sound System Components ��3

Equipment Overview ...........................................................................................................................3

Speaker Cluster.....................................................................................................................................3

Drivers ��4

Control Enclosure..................................................................................................................................4

Amplier ��5

Source Equipment................................................................................................................................5

Signal Cables ........................................................................................................................................5

3 Mechanical Installation ��6

Installation Location .............................................................................................................................6

Speaker Assembly ................................................................................................................................6

Speaker Mounting ................................................................................................................................6

Suspension Method��6

Rigid Attachment Method ��7

Aiming ��7

Mounting the Control Enclosure .........................................................................................................7

4 Electrical Installation ��8

Power/Signal Connections..................................................................................................................8

Signal IN ��8

Power IN ��9

Grounding.......................................................................................................................................9

Speaker Line OUT to Junction Box ��9

Speaker Line OUT to Cluster ��10

Amplier Presets..................................................................................................................................10

5 Troubleshooting ��11

Sound Cabinet Troubleshooting .......................................................................................................11

Resistance Check ��11

Test Tones ��13

Equalization & Vertical Coverage ��13

Amplier Indicators ��13

6 Replacement Parts ��14

Sound Cabinet Components............................................................................................................14

Control Components .........................................................................................................................14

7 Daktronics Exchange and Repair & Return Programs ��15

Exchange Program ............................................................................................................................15

Repair & Return Program...................................................................................................................16

Daktronics Warranty & Limitation of Liability ...................................................................................16

– ii –

Table of Contents

A Reference Drawings ��17

B Supplementary Manuals��27

C Daktronics Warranty & Limitation of Liability��29

Introduction

1

1 Introduction

This manual explains the installation, maintenance, and troubleshooting of a Sportsound®

SSN-250 Indoor Audio System with integrated audio control rack. For additional

information regarding safety, installation, operation, or service, refer to Section 7:

Daktronics Exchange and Repair & Return Programs (p�15). This manual is not specic

to a particular installation. Project-specic information takes precedence over any other

general information in this manual.

Important Safeguards

• Read and understand all instructions before beginning the installation process�

• Disconnect system power when not in use or when servicing�

• Do not modify the cabinet structure or attach any panels or coverings without the

express written consent of Daktronics�

• Do not disassemble control equipment or electronic controls of the system; failure to

follow this safeguard will make the warranty null and void�

• Do not drop the control equipment or allow it to get wet�

• Always turn off and/or unplug the control equipment when it is not in use� This keeps

equipment protected from power spikes and lightning�

• Never yank the power cord from the outlet� Grasp the plug and pull to disconnect�

• Do not let any power cord touch hot surfaces or hang over the edge of a table that

would damage or cut the cord� Arrange the cord with care so that it will not be

tripped over�

• Inspect equipment for shipping damage such as rattles and dents, and verify that

all equipment is included as itemized on the packing slip� Immediately report any

problems to Daktronics; save all packing materials if exchange is necessary�

Resources

Figure 1 illustrates a Daktronics drawing label.

This manual refers to drawings by listing the last

set of digits. In the example, the drawing would

be referred to as DWG-1007804. All references to

drawing numbers, appendices, gures, or other

manuals are presented in bold typeface. Any

drawings referenced in a particular section are

listed at the beginning of it as shown below:

Reference Drawing:

System Riser Diagram....................................................................................... DWG-1007804

Daktronics identies manuals by the DD or ED number located on the cover page.

Daktronics has a searchable knowledgebase of common questions and troubleshooting

tips: www.daktronics.com/support.

Visit the Daktronics Support YouTube channel to learn how

to properly operate Sportsound racks: www.youtube.com/

DaktronicsSupport.

Drawing Number

Figure 1: Drawing Label

Introduction

2

Project-specic information takes precedence over any other general information found

in this manual. Such information may include:

• Schematic Drawings: describe internal power and signal wiring

• Shop Drawings: describe mounting methods to structural elements, access method

(front or rear), and power and signal entrance points

• System Riser Diagrams: describe power and signal connections between system

components and the control location; may also include control room layout and

schematic

• Final Assembly Drawings: describe internal component locations and detailed

product appearance with part numbers and quantities

Ensure all applicable material has been gathered before beginning the installation.

Contact a Daktronics sales coordinator or project manager.

Daktronics Nomenclature

Most components have a white label that lists the part number

(Figure 2). Part numbers will also appear on certain drawings. If a

component is not found in Section 6: Replacement Parts (p�14),

use the label to order a replacement. Refer to Section 7: Daktronics

Exchange and Repair & Return Programs (p�15) if replacing or

repairing any component.

Main Component Labels

Part Type Part Number

Individual circuit board 0P-XXXX-XXXX

Assembly; a collection of

circuit boards 0A-XXXX-XXXX

Wire or cable W-XXXX

Fuse F-XXXX

Transformer T-XXXX

Metal part 0M-XXXXXXX

Fabricated metal assembly 0S-XXXXXX

Specially ordered part PR-XXXXX-X

0P-1127-0024

SN: 2465

02/19/12 Rev. 1

Figure 2: Part Label

Accessory Labels

Component Label

Termination block for

power or signal cable TBXX

Grounding point EXX

Power or signal jack JXX

Power or signal plug for

the opposite jack PXX

Sound System Components

3

2 Sound System Components

Equipment Overview

The Sportsound indoor audio system consists of the following elements:

• Speaker Cluster

• Control Enclosure

• Source Equipment

• Signal Cables

Speaker Cluster

The SSN-250 speaker cluster consists of two line array column speakers for seating

coverage, two monitor speakers for court coverage, and one low frequency driver all

suspended above center court (Figure 3). Speakers may be black or white.

The speaker cluster dimensions are 55" (1397 mm) high, 40" (1016 mm) wide, and 35"

deep (889 mm), but this may change depending on the adjustment angles of the

column speakers. The whole cluster weighs 250 lbs (113 kg).

Figure 3: SSN-250 Speaker Cluster

Sound System Components

4

Drivers

Five different types of drivers are used in the SSN-250 speaker cluster:

• 1" (25 mm) soft dome tweeters @32

• 5" (125 mm) high-power drivers @16

• 12" (305 mm) low frequency driver @1

• 8" (203 mm) low frequency drivers @2

• 1" (25 mm) compression drivers @2

Control Enclosure

Reference Drawings:

F. Assy; Wall Mount Amp Rack; CXD4.3; SSN-250.......................................... DWG-3750728

The SSN-250 system requires a separate wall-mounted control enclosure. The enclosure

features a lockable swing-out wall rack to keep internal components safe while offering

ease of service. Refer to Mounting the Control Enclosure (p�7) and Power/Signal

Connections (p�8) for more information about installing the control enclosure.

Figure 4 displays the components of the control enclosure that are visible after removing

the front access door. Refer to DWG-3750728 in Appendix A for component and

connection locations as well as a detailed wiring schematic.

# Component Reference Supplementary Manual

1 Power Sequencer Surge Protector (p�12) Furman CN2400S Instructions

2Amplier Amplier Presets (p.10) &

Amplier Indicators (p.13) QSC CXD Ampliers User Manual

All supplementary manuals are listed in Appendix B.

1

2

4

5

1

5

3

Figure 4: Control Enclosure

2

Sound System Components

5

Amplier

In sound systems, the amplier is the last component before the drivers. It receives a

signal from the source equipment and amplies it to power the speakers. The QSC CXD

4.3 amplier features full function onboard loudspeaker processing DSP with crossover

and parametric EQ Filters, limiting and alignment delay. Other features include:

• 625 W x 4 Channels

• Integrated channel select and mute buttons, input and output LED metering

• Short circuit, open circuit, thermal, RF protection

Source Equipment

The Sportsound indoor sound cabinet is compatible with all Daktronics standard control

systems. Refer to the manual provided with the control system for proper operation.

Signal Cables

Cable specications are as follows:

• 1 pair, 22 AWG signal cable from control enclosure to input plate (part # W-1615)

• 4 pair, 13 AWG speaker cable from control enclosure amp to audio junction box

(part # W-3371462)

• 1 pair, 12 AWG speaker cable from audio junction box to cabinet (part # W-1561 @7)

Notes:

• Keep unbalanced cable lengths under 6' (1.8 m) to prevent unwanted noise from being

picked up. Use appropriate converters to convert to balanced cables (Figure 5) for longer

cable runs if necessary.

• Run audio cables away from power cables to prevent noise.

• Audio cables must be kept separate from current loop (scoreboard control) signal cables.

Figure 5: Balanced/Unbalanced Cable Comparisons

Mechanical Installation

6

3 Mechanical Installation

A qualied technician must install the SSN-250 speaker cluster and control enclosure. It

is the installation contractor’s responsibility to install the proper mounting hardware to

ensure the cabinet is mounted safely and securely to the roof/truss. Owner is responsible

for verifying that the building roof structure can safely support the speaker cluster load in

accordance with all applicable state and local building codes.

Note: Daktronics assumes no responsibility for system damage or injury resulting from

installation methods that deviate from attachment details specied on shop

drawings. Daktronics also assumes no liability for system damage or injury resulting

from incorrect setup, or incorrect lifting methods performed by non-Daktronics

employees.

Installation Location

The speakers are intended to be installed at the center of the room with column speakers

facing the two main seating sections for optimal audio coverage.

Clearance of surrounding equipment, such as lighting, ventilation, and curtains/banners,

must also be taken into consideration when deciding where and how the speaker cluster

may be mounted.

Speaker Assembly

Reference Drawing:

Assy; Step 1-3; SSN-250 ..................................................................................... DWG-3391990

Refer to DWG-3391990 for steps on assembling the speaker cluster main mounting

brackets using the provided hardware.

First assemble the metal brackets to the subwoofer unit and then lift and mount it in

place according to one of the mounting methods described in Speaker Mounting

(p�6). With the subwoofer unit securely fastened to the roof/truss structure, attach the

Court Fill speakers followed by the Home and Visitor column speakers.

Note: Daktronics assumes no liability for damages resulting from incorrect setup or lifting

methods. Eyebolts are intended for lifting only. Do not attempt to permanently

support the speaker cluster with the eyebolts or eyebolt holes.

Speaker Mounting

The SSN-250 system may be mounted in one of two primary ways, either suspended by

cables or secured directly to the roof/truss.

Note: Any contract-specic drawings take precedence over the general drawings.

Ensure all applicable materials have been gathered before beginning the

installation. Contact a Daktronics sales coordinator or project manager.

Suspension Method

Reference Drawing:

Shop Dwg; SSN-250; Suspension Method....................................................... DWG-3393643

Refer to DWG-3393643 in Appendix A for suspension mounting guidelines.

Mechanical Installation

7

Rigid Attachment Method

Reference Drawing:

Shop Dwg; SSN-250; Rigid Attachment Method........................................... DWG-3394171

Refer to DWG-3394171 in Appendix A for rigid attachment mounting guidelines.

Note: This mounting method requires trusses running down the center of the gym,

parallel to the length of the court.

Aiming

Reference Drawing:

Mech. Installation; SSN-250.............................................................................. DWG-1200806

Once the speaker cluster has been mounted in place, it may be necessary to adjust the

direction of the speakers for the individual facility. DWG-1200806 in Appendix A provides

speaker aiming instructions as well as recommended angles to position the speakers,

based on the cabinet’s location in relation to the court and seating areas.

• The main column speakers are adjustable from 0–25° outward in 5° increments. They

are also adjustable up and down by 5" (127 mm) increments for height clearance

requirements. The column speakers should be aimed to provide even coverage from

top to bottom seating; 10° outward is typically a good starting point for adjustment.

• The court coverage speakers are adjustable anywhere between 0–180° up and

down. They should be aimed approximately at the free throw line of a typical gym.

Mounting the Control Enclosure

The backpan of the control enclosure mounts directly on the wall. The orientation of the

backpan is determined by which way the rack will swing open. The main rack then is

lifted and secured into the backpan.

Refer to the Middle Atlantic DWR Series Instruction Sheet shipped with the rack and listed

in Appendix B for mounting specications.

Note: When used in an aquatics facility, DO NOT mount the control enclosure near the

pool environment.

Electrical Installation

8

4 Electrical Installation

CAUTION – RISK OF ELECTRIC SHOCK: Only qualied individuals should perform power

routing and termination to the system. Electrical contractors are responsible for ensuring

that all electrical work meets or exceeds local and national codes. Failure to follow

installation guidelines will result in audible noise on the sound system and possible

damage to internal components.

Note: This product is not provided with mains disconnect. Customer shall provide

disconnect at amplier rack location that meets or exceeds local and national

electrical codes.

Power/Signal Connections

Reference Drawings:

Riser; SSN-250; Power and Signal Layout........................................................ DWG-3554927

F. Assy; Wall Mount Amp Rack; CXD4.3; SSN-250.......................................... DWG-3750728

SSN-250; QSC CXD4.3, Speaker Schematic................................................... DWG-3822601

DWG-3822601 details the wiring connections between the control enclosure and speaker

cluster. DWG-3554927 shows equipment locations in a typical gym.

Signal IN

1� Install an XLR signal input plate (part # EC-1244)

near the announcer’s location. The installation

subcontractor is responsible for providing a

1-gang receptacle box to mount the signal

input plate.

2� Terminate 1 pair, 22 AWG

signal cable (part #

W-1615) to the signal input

plate (Figure 6) as shown in

the table at right.

3� Route signal cable in conduit from the signal

input plate to the control enclosure.

4� Unlock and open the door of the control enclosure, and

terminate the signal cable to TRX1, as shown in Figure 7,

DWG-3750728, and the table at right.

Note: If there is another control location, signal may also be connected to TRX2.

Figure 6: Signal Input Plate

Figure 7: Signal Termination

SHIELD (GRN)

– (BLK)

+ (RED)

654321

Pin 1: Shield (GRN)

Pin 2: + (RED)

Pin 3: – (BLK)

Electrical Installation

9

Power IN

The system requires one (1) 20 amp, 120 VAC circuit; 2W + GND. A power cord is located

inside the control enclosure.

Turn off power to the amplier when not in use. The amplier should be turned off after

each game/event in order to extend the life of the system and deter unauthorized use.

To turn off the amplier, press and hold the front power button until the screen goes

black and the power button changes from blue (or ashing red) to red. If the power

button is ashing red, the amplier is off, but the processing and screen remain on. There

is also a rocker switch next to the power connection on the back of the amplier. This

switch is the safest method to power off the amplier if the system will not be used for an

extended period of time and to protect from surge conditions.

Grounding

All components of an audio system – including but not limited to control equipment,

and connected peripheral equipment – must be electrically grounded. Only qualied

individuals may perform electrical work, including verication of ground resistance.

Daktronics is not responsible for improper grounding or damage incurred as a result of

improper grounding.

Grounding methods must meet the provisions of all applicable local and national codes.

Inspect and verify all grounding methods meet the provisions of all applicable local and

national codes.

Proper grounding is necessary for reliable equipment operation and general electrical

safety. Failure to properly ground the sound system may void the warranty, disrupt

operation, damage equipment, and cause bodily harm or death.

Speaker Line OUT to Junction Box

Reference Drawings:

SSN-250; QSC CXD4.3, Speaker Schematic................................................... DWG-3822601

CAUTION: Improper wiring will result in damage to the internal circuitry of the product,

and pose a potential re hazard!

1� Connect 4 pair, 13 AWG speaker cable

(part # W-3371462) to CH A (Home Side),

CH B (Visitor Side), CH C (Court Fill), and CH

D(Subwoofer) on the rear of the amplier in

the control enclosure. Refer to Figure 8 and

DWG-3822601. Wiring color code is as follows:

Output # Color

A(+) Red

(–) Black

B(+) Blue

(–) Brown

C(+) White

(–) Green

D(+) Yellow

(–) Orange

2� Route the speaker cable in conduit from the control enclosure to the audio junction

box (part # A-3551392), located near the speaker cluster, and terminate. Ensure the

wire colors are paired up as shown in the table above.

Figure 8: Speaker Line Out

Electrical Installation

10

Speaker Line OUT to Cluster

Connect 1 pair, 12 AWG speaker cable (part # W-1561)

from each amplier output in the audio junction box to

a corresponding speaker input using fork connectors

(part # E-1078). There will be a total of seven (7) wire pair

connections as shown below and in DWG-3822601:

Output & Wire Colors Connections

CH A

(+) Red / (–) Black

• Top Home side

column speaker

• Bottom Home side

column speaker

CH B

(+) Blue / (–) Brown

• Top Visitor side

column speaker

• Bottom Visitor side

column speaker

CH C

(+) White / (–) Green

• Court Fill speaker 1

• Court Fill speaker 2

CH D

(+) Yellow / (–) Orange • Subwoofer

Amplier Presets

The amplier for the SSN-250 system comes loaded with 3

separate presets for varying levels of bass (Figure 11). To

change the default bass setting, follow the steps below.

1� If the menu screen is locked, use the scroll wheel and

[ENTER] button to enter the password (default = DAK).

2� Press [ENTER] to access the main menu.

3� Select PRESETS and then press [ENTER].

4� Select PRESET RECALL and then press [ENTER].

5� By default, the amplier is set to preset U4. Use the

control knob to select U5 (low sub) or U6 (lowest sub).

6� Press [ENTER] twice to conrm and load the chosen

preset.

CAUTION! Do not select any preset other than U4, U5, or

U6 or speaker damage may occur�

Figure 9: Column/Court Speakers

Figure 10: Subwoofer

Figure 11: SSN-250 Presets

Troubleshooting

11

5 Troubleshooting

This section lists potential problems with the system, indicates possible causes, and

suggests corrective action. This list does not include every possible problem, but it does

represent some of the more common situations that may occur. If individual components

fail to work, refer to troubleshooting sections in the manufacturers’ manuals. If the

problem persists, contact Daktronics for assistance.

Note: Be sure to power on the announcer’s rack and cabinet breakers. Make sure all

connections from source to the cabinet are complete.

Sound Cabinet Troubleshooting

Symptom/Condition Possible Cause Potential Solution

Poor sound quality from

cabinet (distortion)

Poor source material (CD or

MP3 with heavy compression

or distorted material)

Use high quality audio les

(.wav).

Clipping audio at source

(announcer’s rack) output

Bring source level down below

clip.

Blown driver in cabinet Play test tones to verify

defective equipment.

Audio from cabinet is

intermittent

Amplier modules within

control enclosure are

overdriven into protect mode

Reduce source output level.

No full-range audio One or more outputs muted Ensure no outputs are muted.

Microphones sound muddy;

too much bass Subwoofer set too high Select a different amplier

preset (low or lowest).

Resistance Check

Check the resistance (ohms) of the lines with an analog or digital multimeter at the back

of the amplier in the rack and/or at the audio junction box. Compare to the values

shown below. Remember to disconnect opposing cables prior to measuring resistances.

1� Measure output wires on back of amplier

(disconnect harness from amplier).

a� If measurements match the diagram, this

indicates everything is wired correctly, there is a

solid connection, and the internal crossover in

the speaker is working.

b� If measurements do not match, proceed with

the next step.

-+

-+-+

-+

+ YEL

- ORG

+ RED

- BLK

+ BLU

- BRN

+ WHT

All Outputs =

+ WHT & - BLK

- GRN

5.5

Ohms

2.95

Ohms

Amplifier

Court Fill Speakers

Subwoofter

Audio Junction Box

2.8

Ohms

Each

2.95

Ohms

5.5

Ohms

Column Speakers

5.5

Ohms

5.5

Ohms

Each

5.5

Ohms

2.95

Ohms

Each

Troubleshooting

12

2� Inside the audio junction box, measure the resistance on the harness side going to

the speakers.

a� If measurements match the diagram, this indicates that either the wiring for each

channel is ipped or the main wire pull has a problem to correct.

b� If measurements do not match, proceed with the next step.

-+

-+-+

-+

+ YEL

- ORG

+ RED

- BLK

+ BLU

- BRN

+ WHT

All Outputs =

+ WHT & - BLK

- GRN

5.5

Ohms

2.95

Ohms

Amplifier Court Fill Speakers

Subwoofter

Audio Junction Box

2.8

Ohms

Each

2.95

Ohms

5.5

Ohms

Column Speakers

5.5

Ohms

5.5

Ohms

Each

5.5

Ohms

2.95

Ohms

Each

3� Measure the terminals directly on the back of the speakers (disconnect at least one

wire from terminal before measuring).

a� If measurements match the diagram, this indicates the harness from the terminal

block to the speaker is not connected correctly or it is faulty.

b� If measurements do not match, this indicates a bad crossover board within

speaker cabinet. Contact Daktronics to replace the faulty speaker.

-+

-+-+

-+

+ YEL

- ORG

+ RED

- BLK

+ BLU

- BRN

+ WHT

All Outputs =

+ WHT & - BLK

- GRN

5.5

Ohms

2.95

Ohms

Amplifier Court Fill Speakers

Subwoofter

Audio Junction Box

2.8

Ohms

Each

2.95

Ohms

5.5

Ohms

Column Speakers

5.5

Ohms

5.5

Ohms

Each

5.5

Ohms

2.95

Ohms

Each

-+

-+-+

-+

+ YEL

- ORG

+ RED

- BLK

+ BLU

- BRN

+ WHT

All Outputs =

+ WHT & - BLK

- GRN

5.5

Ohms

2.95

Ohms

Amplifier

Court Fill Speakers

Subwoofter

Audio Junction Box

2.8

Ohms

Each

2.95

Ohms

5.5

Ohms

Column Speakers

5.5

Ohms

5.5

Ohms

Each

5.5

Ohms

2.95

Ohms

Each

-+

-+-+

-+

+ YEL

- ORG

+ RED

- BLK

+ BLU

- BRN

+ WHT

All Outputs =

+ WHT & - BLK

- GRN

5.5

Ohms

2.95

Ohms

Amplifier Court Fill Speakers

Subwoofter

Audio Junction Box

2.8

Ohms

Each

2.95

Ohms

5.5

Ohms

Column Speakers

5.5

Ohms

5.5

Ohms

Each

5.5

Ohms

2.95

Ohms

Each

After taking all measurements, be sure to reconnect all cables to the correct terminals.

Troubleshooting

13

Test Tones

One way to determine whether all the drivers are operating correctly is to play specic

test tones.

• Subwoofer: 80 Hz – mute column speakers at the amplier (CH A/B/C) if possible to

ensure you are only listening to the subwoofer

• Low-Range* = 150 Hz

• Mid-Range* = 1000 Hz

• High-Range* = 8000 Hz

* Mute the subwoofer at the amplier (CH D) if possible to ensure you are only

listening to the column speaker.

If all tones are present, the drivers are connected and operating properly. If any test

tones do not play, the driver(s) may need to be replaced. Contact Daktronics.

Equalization & Vertical Coverage

SSN-250 systems have two small selector switches

on the side of the main vertical speakers

(Figure 12). From the factory, these switches

are set to "Music" and "Broad" for optimum

performance in most facilities. In some instances,

however, these settings may need to be changed

using a small athead screwdriver:

• Too much bass = set Equalization to "Speech"

• Too much sound bouncing off the walls = set

Vertical Coverage to "Narrow"

Amplier Indicators

The amplier in the control enclosure features

several LED indicators that are helpful when

trying to diagnose issues with the audio system

(Figure 13). These indicators are described below

(LED color is in parentheses).

• LIM (Red): Illuminates red when the Limiter is engaged.

• -10 (Blue): Illuminates blue when the output signal

exceeds -10 dB below clip.

• -20 (Blue): Illuminates blue when the output signal

exceeds -20 dB below clip.

• CLIP (Red): Illuminates red when the input signal is

being clipped. REDUCE MIXER OUTPUT LEVEL!

• SIG (Blue): Illuminates blue when a signal greater than

-40 dB is present; useful for troubleshooting cable runs.

Refer to amplier manual listed in Appendix B for more

information.

Figure 12: Main Speaker Selector Switches

Figure 13: LED Indicators

Replacement Parts

14

6 Replacement Parts

Sound Cabinet Components

Description Part Number

Speaker; JBL - ASB6112 (black) A-3300

Speaker; JBL - CBT 70J-1 (black) A-3273

Speaker; JBL - CBT 70JE-1, Extension (black) A-3274

Speaker; JBL - C29AV-1 (black) A-3774

Speaker; JBL - C29AV-1 (white) A-3776

Speaker; JBL - CBT 70J-1 (white) A-3778

Speaker; JBL - CBT 70JE-1, Extension (white) A-3779

Speaker; JBL - ASB6112 (white) A-3780

Control Components

Description Part Number

Furman 20A Power Conditioner A-3467818

Junction Box; 12 position A-3551392

Amplier; QSC, CXD4.3 A-3812143

Signal Input Plate, XLR EC-1244

Transformer; Audio Input, 1 Channel, Isolation Module T-1130

Refer to Section 7: Daktronics Exchange and Repair & Return Programs (p�15) for

information on exchanging or returning parts.

Daktronics Exchange and Repair & Return Programs

15

7 Daktronics Exchange and Repair & Return

Programs

Exchange Program

The Daktronics Exchange Program is a service for quickly replacing key components

in need of repair. If a component fails, Daktronics sends a replacement part to the

customer who, in turn, returns the failed component to Daktronics. This decreases

equipment downtime. Customers who follow the program guidelines explained below

will receive this service.

Before contacting Daktronics, identify these important numbers:

Model Number: _______________________________________________________________

Job/Contract Number: _______________________________________________________________

Date Manufactured/Installed: _________________________________________________________

Daktronics Customer ID Number: ______________________________________________________

To participate in the Exchange Program, follow these steps:

1� Call Daktronics Customer Service�

Market Description Customer Service Number

Schools (including community/junior colleges), religious

organizations, municipal clubs, and community centers

877-605-1115

Fax: 605-697-4444

Universities and professional sporting events, live events for

auditoriums, and arenas

866-343-6018

Fax: 605-697-4444

2� When the new exchange part is received, mail the old part to Daktronics�

If the replacement part xes the problem, send in the problem part being replaced.

a� Package the old part in the same shipping materials in which the replacement

part arrived.

b� Fill out and attach the enclosed UPS shipping document.

c� Ship the part to Daktronics.

3� The defective or unused parts must be returned to Daktronics within 5 weeks of initial

order shipment�

If any part is not returned within ve (5) weeks, a non-refundable invoice will be

presented to the customer for the costs of replenishing the exchange parts inventory

with a new part. Daktronics reserves the right to refuse parts that have been

damaged due to acts of nature or causes other than normal wear and tear.

Daktronics Exchange and Repair & Return Programs

16

Repair & Return Program

For items not subject to exchange, Daktronics offers a Repair & Return Program. To send

a part for repair, follow these steps:

1� Call or fax Daktronics Customer Service�

Refer to the appropriate number in the chart on the previous page.

2� Receive a case number before shipping�

This expedites repair of the part.

3� Package and pad the item carefully to prevent damage during shipment�

Electronic components, such as printed circuit boards, should be placed in an

antistatic bag before boxing. Daktronics does not recommend using packing

peanuts when shipping.

4� Enclose:

• name

• address

• phone number

• the case number

• a clear description of symptoms

5� Ship to:

Daktronics Customer Service

[Case #]

201 Daktronics Drive, Dock E

Brookings, SD 57006

Daktronics Warranty & Limitation of Liability

The Daktronics Warranty & Limitation of Liability is located at the end of this manual.

The Warranty is independent of Extended Service agreements and is the authority in

matters of service, repair, and operation.

Daktronics SPORTSOUND SSN-250 User manual

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