Datalogic AV500 Installation and operation manual

AV500
PRODUCT REFERENCE GUIDE
2D CAMERA

Datalogic S.r.l.
Via S. Vitalino, 13
40012 Calderara di Reno (BO)
Italy
Tel. [phone]
Fax [phone]
© 2019 Datalogic S.p.A. and /or its affiliates
All rights reserved. Without limiting the rights under copyright, no part of this documentation may be repro-
duced, stored in or introduced into a retrieval system, or transmitted in any form or by any means, or for any
purpose, without the express written permission of Datalogic S.p.A. and/or its affiliates.
Owners of Datalogic products are hereby granted a non-exclusive, revocable license to reproduce and
transmit this documentation for the purchaser's own internal business purposes. Purchaser shall not
remove or alter any proprietary notices, including copyright notices, contained in this documentation and
shall ensure that all notices appear on any reproductions of the documentation.
Electronic versions of this document may be downloaded from the Datalogic website (www.datalogic.com).
If you visit our website and would like to make comments or suggestions about this or other Datalogic pub-
lications, please let us know via the "Contact" page.
Disclaimer
Datalogic has taken reasonable measures to provide information in this manual that is complete and accu-
rate, however, Datalogic shall not be liable for technical or editorial errors or omissions contained herein,
nor for incidental or consequential damages resulting from the use of this material. Datalogic reserves the
right to change any specification at any time without prior notice.
Trademarks
Datalogic and the Datalogic logo are registered trademarks of Datalogic S.p.A. in many countries, including
the U.S.A. and the E.U.
e-Genius is a trademark of Datalogic S.p.A. and/or its affiliates, registered in the U.S. All other trademarks
and brands are property of their respective owners.
Software version
This manual refers to softwareversion 1.0.0 and later.
Patents
This product is covered by one or moreofthe following patents: Utility patents: EP1128315B1, EP1396811B1,
EP1413971B1, EP2517148B1, EP2649555B1, FR2909442B1, GB2444409B, IT1404187, JP4435343B2, JP4571258B2,
JP5947819B2, US6512218, US6616039, US6808114, US6997385, US7387246, US7433590, US8058600, US8360318,
US8368000, US8888003, US8915443, US9230142, US9268982, US9349047, US9430689, US9589165, US9785817,
US9798948, US9870498, US10229301, ZL200980163411.X, ZL201080071124.9, ZL201280010789.8
See www.patents.datalogic.com for patent lists.

PRODUCT REFERENCE GUIDE iii
TABLE OF CONTENTS
PREFACE ................................................................................................................VIII
About This Manual ........................................................................................................ viii
Manual Conventions ......................................................................................................................... viii
Technical Support ........................................................................................................... ix
Support Through The Website ........................................................................................................... ix
Reference Documentation ................................................................................................................. ix
Warranty ............................................................................................................................................. ix
Patents ................................................................................................................................................ ix
COMPLIANCE ...........................................................................................................XV
Laser Safety .................................................................................................................. xv
Electrical Safety ............................................................................................................. xv
Caution: ......................................................................................................................... xv
LED Safety .................................................................................................................... xv
White Light Illuminations .................................................................................................................. xv
Power Supply ................................................................................................................................... xvi
CE Compliance .................................................................................................................................. xvi
Customs Union: ................................................................................................................................ xvi
FCC Compliance ................................................................................................................................ xvi
UL Listing ................................................................................................................................ xvii
Bureau Of Indian Standards (BIS) ........................................................................................... xvii
Laser Safety and Serial Labels ...................................................................................................... xviii
Handling .......................................................................................................................................... xviii
INTRODUCTION ..........................................................................................................1
about the camera ............................................................................................................. 1
General View ...................................................................................................................3
LED Indicators .....................................................................................................................................4
AV500 Dimensions ........................................................................................................... 5
Applications Overview ...................................................................................................... 5
Applications .........................................................................................................................................6
Stand Alone Presentation Scanning ...................................................................................................6
Manual Presentation Scanning ...................................................................................................6
Single or Multi-Unit Tunnels and Arrays ............................................................................................6
Airport Baggage Handling ..................................................................................................................7
Automated Parcel Sorting ..................................................................................................................7
Image Acquisition ................................................................................................................................8
AV500 Versions .................................................................................................................................10
HMI – Human Machine Interface ..................................................................................... 10
LED Functionality ..............................................................................................................................11
The AV500 LED Boot Sequence ...............................................................................................11
Green Spot .........................................................................................................................................11
X-PRESS Functionality ................................................................................................... 12
Test Mode ..................................................................................................................................13
Focus/Locate .............................................................................................................................14
Setup ..........................................................................................................................................14
AutoLearn ..................................................................................................................................14
Default Parameters ...................................................................................................................15
Accessories ......................................................................................................................................16
Communication Ports ..................................................................................................... 18

CONTENTS
iv AV500 2D CAMERA
Discrete I/O ........................................................................................................................................ 18
Focusing Devices AND pOSITION SENSORS .....................................................................19
Photoelectric Sensor ........................................................................................................................ 19
LCC-75xx Kit with DS2 Light Array .................................................................................................. 20
Position Sensor .................................................................................................................................21
DM3610 Dimensioner .......................................................................................................................22
SPEED SENSORS ...........................................................................................................23
Encoder (Tachometer) ...................................................................................................................... 23
Industrial Controllers ......................................................................................................24
Industrial Connection Boxes .............................................................................................................24
SC5000 ............................................................................................................................................... 25
MECHANICAL INSTALLATION................................................................................... 27
Preparing for Mechanical Installation ..............................................................................27
General Mounting Guidelines ........................................................................................................... 27
Mounting Structure Considerations ................................................................................................. 28
Maintaining Thermal Performance .................................................................................................. 28
Unpacking Instructions ...................................................................................................28
Complete Installation Sequence ......................................................................................30
Mounting ........................................................................................................................30
Dimensions and Clearances ............................................................................................................. 30
Physical Support Requirements .......................................................................................................31
Vibration Limitations ........................................................................................................................ 31
Mounting and Positioning AV500 ..................................................................................................... 32
AV500 Mounting Sequence: .............................................................................................................. 34
Installing the Deflection Mirror .......................................................................................36
Deflection Mirror Bracket Angles ............................................................................................ 37
Left Front and Right Front (15 degrees) .................................................................................. 39
Aligning the AV500 with Deflection Mirrors .................................................................................... 39
EMK-380 Mounting ........................................................................................................................... 40
Focusing Device Mounting ..............................................................................................43
ELECTRICAL INSTALLATION .................................................................................... 44
Preparing for Electrical Installation .................................................................................44
Connecting an AV500 Camera .........................................................................................45
Typical Connection Block Diagrams .................................................................................46
Single Head Stand Alone AV500 .......................................................................................................46
Single Head AV500 with Tachometer and Photoeye ....................................................................... 46
Multiple AV500s Connected via SyncNet in Primary/Secondary Controller Configuration ...........47
General Electrical Installation Guidelines .........................................................................47
AV500 Connector Panel ..................................................................................................48
Connecting a PC to the AV500 .........................................................................................49
Power Connector Pin-Out Table (Custom Power Supply) ..................................................49
Selecting the Correct CBX Connection Box for Your Application ........................................49
CBX Connection Box Initial Configuration .........................................................................50
CBX510 Connection Box .................................................................................................50
Sync In/Sync Out ............................................................................................................................... 51
Host Net/Image Net .......................................................................................................................... 51
Photoelectric Sensor Connections to CBX510 .................................................................................52
Photoelectric Sensor to CBX510 (NPN) ................................................................................... 53
Photoelectric Sensor to CBX510 (PNP) ................................................................................... 54
Encoder/Tachometer Wiring to CBX510 .......................................................................................... 55
Encoder/Tachometer Wiring for NPN Output to CBX510 ....................................................... 55
Encoder/Tachometer Wiring for PNP Output to CBX510 ........................................................56
Digital Output Configuration from CBX510 ...................................................................................... 56
Unpowered Outputs .................................................................................................................. 57
Powered Outputs ...................................................................................................................... 57
Focusing Device Wiring ...................................................................................................58
ASI ...................................................................................................................................................... 58
DK503 - S-85 Position Sensor and LCC 75XX Light Curtain ........................................................... 59
Wiring from DM3610 CBX100/CBX800 to AV500 ............................................................................60
CBX100 .............................................................................................................................................. 61

CONTENTS
PRODUCT REFERENCE GUIDE v
CBX800 ...............................................................................................................................................62
Photoelectric Sensor Connections to CBX100/800 ..........................................................................63
Photoelectric Sensor to CBX100 and CBX800 (NPN) ..............................................................64
Photoelectric Sensor to CBX100/CBX800 (PNP) .....................................................................65
AS1 Area Sensor to CBX100/CBX800 Connections .........................................................................65
Encoder/Tachometer Wiring to CBX100/CBX800 ............................................................................67
Encoder/Tachometer Wiring for NPN Output to CBX100/CBX800 .........................................67
Serial Communication Wiring to CBX100/CBX800 ..........................................................................69
RS232 with No Handshaking ....................................................................................................69
RS422FD HOST (Full Duplex) ...................................................................................................69
Relay Configuration for CBX100/800 ................................................................................................70
Unpowered Outputs ..................................................................................................................71
Powered Outputs ......................................................................................................................72
Grounding ..........................................................................................................................................72
Check AV500 Installation ..................................................................................................................73
E-GENIUS................................................................................................................. 74
Getting Started .............................................................................................................. 74
Prerequisites .....................................................................................................................................74
Accessing e-Genius via AV500 .........................................................................................................75
To change your PC’s IP Address: ......................................................................................................76
To log out of the e-Genius: ................................................................................................................76
System Info ................................................................................................................... 77
Device Details ....................................................................................................................................78
Global Settings .............................................................................................................. 83
e-Genius Basics ............................................................................................................. 84
e-Genius Menu Tree ..........................................................................................................................84
The Text Entry Tool ...........................................................................................................................84
Getting Help .......................................................................................................................................84
Modify Settings .............................................................................................................. 86
Operating Mode .............................................................................................................. 87
AV500 System Elements Positioning ............................................................................. 102
Object Detection ........................................................................................................... 106
Barcode Settings .......................................................................................................... 107
Barcode Settings Table ...................................................................................................................108
Barcode Configuration ....................................................................................................................116
No Read Message Examples ..................................................................................................118
Single Label .............................................................................................................................126
Standard Multi-Label ..............................................................................................................128
Logical Combination .......................................................................................................................131
Logical Combination Rules .............................................................................................................135
Code Collection ........................................................................................................................139
Advanced Decode ....................................................................................................................141
Communications .......................................................................................................... 143
Protocol Index Examples ................................................................................................................150
Configuration Host Message with Protocol Index .................................................................151
Output Format ............................................................................................................. 154
Output Format | Standard Formatter .............................................................................................155
Output Format | Advanced Formatter ............................................................................................158
Advanced Formatter | Message Builder .........................................................................................160
Image Saving ............................................................................................................... 163
Destination Settings ........................................................................................................................163
Image Settings ................................................................................................................................167
Time Synchronization ................................................................................................... 172
Modify Settings | Device Settings AV500 ....................................................................... 173
Device Information | Camera #n .....................................................................................................174
Understanding PackTrack ............................................................................................. 176
Device Settings | Camera #n | Mounting .........................................................................................177
PackTrack Calibration Wizard .........................................................................................................180
Device Settings | Camera #n | Imaging ...........................................................................................186
Imaging Calibration Wizard ............................................................................................................192
Subregion Wizard ............................................................................................................................199

CONTENTS
vi AV500 2D CAMERA
Device Settings | Camera #n | Digital IO .........................................................................................200
Device Settings | Camera #n | Serial Port ...................................................................................... 203
Focus | Host Port Settings ......................................................................................................203
Device Settings | Camera #n | Ethernet .......................................................................................... 205
Ethernet | Host Port ................................................................................................................205
Ethernet | Image Port .............................................................................................................206
Ethernet | Advanced Routing .................................................................................................. 206
Device Settings | Camera #n | Logging .......................................................................................... 208
Advanced Logging ..................................................................................................................209
Diagnostics .................................................................................................................. 213
Diagnostics | System Status ...........................................................................................................215
Diagnostics | System Health ...........................................................................................................222
Viewing Camera Images .................................................................................................................224
Diagnostics | Input/Output Status ..................................................................................................226
Diagnostics | Serial Comm Status ..................................................................................................227
Diagnostics | Device Tracking .........................................................................................................228
Diagnostics | Image Viewer ............................................................................................................230
Diagnostics | Multiple Camera Viewer ...........................................................................................234
Diagnostics | Log Viewer ................................................................................................................235
Diagnostics | Log Viewer (RTP) ......................................................................................................236
Diagnostics | Conveyor View ..........................................................................................................237
Diagnostics | Network Diagnostics ................................................................................................239
Diagnostics | View OnCamera Storage ..........................................................................................241
Diagnostics | Xpress Buttons ..........................................................................................................242
Utilities ........................................................................................................................ 244
Utilities | Advanced Cluster Configuration .....................................................................................245
Utilities | Backup/Restore Parameters ..........................................................................................247
Utilities | Software Upgrade ............................................................................................................ 249
Utilities | Download Logs ................................................................................................................251
Utilities | Download Tools ...............................................................................................................252
Utilities | Camera Reboot ................................................................................................................254
Utilities | Help and Logout .............................................................................................................. 255
Utilities | Help ..........................................................................................................................255
Utilities | Logout ...................................................................................................................... 255
FOCUSING DEVICE SETUP....................................................................................... 256
What You Will Need ...................................................................................................... 256
First-time Startup ........................................................................................................ 257
Understanding Datalogic Focusing options ..................................................................... 257
S-60 Photocell .................................................................................................................................257
AS1 AREAscan™ .............................................................................................................................257
DL Light Curtain (LCC-75xx AV7 Light Curtain) ............................................................................257
S-85 Positioning Sensor ................................................................................................................. 257
DM3610 Dimensioner .....................................................................................................................258
Setting Up the S-60 Photocell ....................................................................................... 258
Setting up the AS1 AreaScan ........................................................................................ 258
Setting Up the DS2 Light Curtain ................................................................................... 259
AV500 Setup and Calibration .......................................................................................................... 260
Setting Up the DM3610 Dimensioner ............................................................................. 262
Preparation ......................................................................................................................................263
Understanding DM3610 Focusing and AV500 System Orientation .............................................. 264
Adjusting DM3610 Left Focus Offset .............................................................................................265
Adjusting Right Focus Offset ..........................................................................................................268
Adjusting Height Offset ................................................................................................................... 270
AV500 CALIBRATION.............................................................................................. 271
Review Mounting Drawing and Application Specifications ...............................................271
AV500 Software Update ................................................................................................ 271
e-Genius Calibration Presets ..........................................................................................................272
Operating Mode .......................................................................................................................272
Device Settings .......................................................................................................................273
AV500 Calibration ........................................................................................................ 274

CONTENTS
PRODUCT REFERENCE GUIDE vii
AV500 Static Calibration .................................................................................................................274
Other Camera Checks .....................................................................................................................280
MAINTENANCE....................................................................................................... 281
Overview ..................................................................................................................... 281
Recommended Maintenance Frequency ......................................................................... 282
Maintenance Tasks ....................................................................................................... 282
Exterior Cleaning .............................................................................................................................282
Cleaning the Illumination / Camera Window ..................................................................................282
Cleaning the Deflection Mirror ........................................................................................................283
Cleaning the Photoelectric Sensor .................................................................................................284
Cleaning the Tachometer ................................................................................................................284
Tighten Mounting Hardware ...........................................................................................................285
Checking Camera System Connections .........................................................................................285
Verify Camera Operation .................................................................................................................285
Verify Photoelectric Sensor Operation ...........................................................................................285
Verify Tachometer Operation ..........................................................................................................286
Replacing the Fan ............................................................................................................................286
Replacing the SD Card .....................................................................................................................286
TECHNICAL FEATURES........................................................................................... 288
Technical Specifications ............................................................................................... 289
Reading Features ......................................................................................................... 291
FOV Calculation ...............................................................................................................................291
Reading Diagrams ........................................................................................................ 293
AV500 White Illumination 16 mm ...................................................................................................294
16mm F6 Application Example .......................................................................................................295
AV500 White Illumination 25 mm ...................................................................................................296
25mm F8 Application Example .......................................................................................................297
25mm F7 Application Example .......................................................................................................298
AV500 White Illumination 35 mm ...................................................................................................299
35mm F8 Application Example .......................................................................................................300

viii AV500 2D CAMERA
PREFACE
ABOUT THIS MANUAL
This Product Reference Guide (PRG) is provided for users seeking advanced technical
information, including connection, programming, maintenance and specifications. The
Quick Reference Guide (QRG) and other publications associated with this product can
be downloaded free of charge from the website listed on the back cover of this manual.
Manual Conventions
The following conventions are used in this document:
The symbols listed below are used in the manual to notify the reader of key issues or
procedures that must be observed when using the camera.
This symbol draws attention to details or procedures that may be useful in
improving, maintaining, or enhancing the performance of the hardware or soft-
ware being discussed.
This symbol identifies a hazard or procedure that, if incorrectly performed, could
cause personal injury or result in equipment damage. It is also used to bring the
user’s attention to details that are considered IMPORTANT.
This symbol alerts the user they are about to perform an action involving, either a
dangerous level of voltage, or to warn against an action that could result in dam-
age to devices or electrical shock.
This symbol alerts the user they are about to perform an action involving possible
exposure to laser light radiation.
This symbol identifies a procedure that requires you take measures to prevent
Electrostatic Discharge (ESD) e.g., use an ESD wrist strap. Circuit boards are most
at risk. Please follow ESD procedures.

TECHNICAL SUPPORT
PRODUCT REFERENCE GUIDE ix
TECHNICAL SUPPORT
Support Through The Website
Data logic provides several services as well as technical support through its
website. Log on to www.datalogic.com.
For quick access, from the home page click on the search icon , and type in
the name of the product you’re looking for. This allows you access to down-
load Data Sheets, Manuals, Software & Utilities, and Drawings.
Hover over the Support & Service menu for access to Services and Technical
Support.
Reference Documentation
The documentation related to the AV500 camera system management is
listed below:
• AS1 Series Instruction Manual
• CBX100 Reference Manual
• CBX510 Reference Manual
• CBX800 Reference Manual
• DM3610 Reference Manual
• LCC 75XX Light Curtain Instruction Manual
• PWR-480B Installation Manual
Warranty
The warranty period for this product is 24 months. See General Terms and
Conditions of Sales at www.datalogic.com for further details.

PREFACE
x AV500 2D CAMERA
END USER LICENSE AGREEMENT
NOTICE TO END USER: BY DOWNLOADING OR INSTALLING THE SOFTWARE, OR BY USING
THE DATALOGIC PRODUCT THAT INCLUDES THIS SOFTWARE, THE END USER CONSENTS
TO BE BOUND BY THIS AGREEMENT. IF THE END USER DOES NOT AGREE WITH ALL OF
THE TERMS OF THIS AGREEMENT, THEN DATALOGIC IS NOT WILLING TO LICENSE THE
SOFTWARE AND THE END USER IS NOT ALLOWED TO DOWNLOAD, INSTALL OR USE THE
SOFTWARE OR THE DATALOGIC PRODUCT
This End User License Agreement ("EULA") is between Datalogic IP Tech S.r.l. having its
registered office at Via San Vitalino 13, 40012 Calderara di Reno (Bologna), Italy (“Data‐
logic”), and you, either an individual or a single entity, (“End User or “You””) who has
purchased one or more AV500 image based identification scanner (“Datalogic Product”)
subject to the terms and conditions provided in any relevant purchase or sale contract.
This EULA applies to the software contained in the Datalogic Product (“Embedded Soft‐
ware”) and to any other software, to the extent applicable, offered as optional applica‐
tion software (“Application Software” that together with “Embedded Software” is
herein referred to as “Software”). Any Open Source used in a conjunction with the Soft‐
ware is subject to the Open Source licenses available at the following website: http://
www.datalogic.com/oss
1. Grant of License
1.1 Datalogic grants to End User, a personal, non‐exclusive, non‐transferable, non sub
licensable, revocable, limited license to use the Software, solely on the Datalogic Prod‐
uct in which it is embedded or for which it is intended for use, in machine‐readable form
only, solely for End User's internal business purposes.
1.2 End Users shall not distribute, sublicense, rent, loan, lease, assign, export, re‐export,
resell, ship or divert or cause to be exported, re‐exported, resold, shipped or diverted,
directly or indirectly, the Software under this Agreement. End User shall not, and shall
not permit others to: (i) modify, translate, decompile, reverse engineer, disassemble, or
extract the inner workings of the Software, (ii) copy the functionality of the Datalogic
Products; (iii) remove any proprietary notices, marks, labels, or logos from the Datalogic
Products; (iv) rent or transfer all or some of the Software to any other party without
Datalogic’s prior written consent.
1.3. Title to the licensed Software shall be and remain with Datalogic or the third party
from whom Datalogic has obtained a license right. This Agreement does not grant to
End User any intellectual property rights. As used in this Agreement the term “pur‐
chase” or its equivalent when applied to the Software shall mean “acquire under
license”. End User is not entitled to receipt or use of the source code of any licensed
Software.
1.4 Portions of the Datalogic Product are protected by the relevant and applicable pat‐
ent and copyright laws, international treaty provisions, and other applicable laws.
Therefore, End User must treat the Datalogic Product like any other copyrighted mate‐
rial (e.g., a book or musical recording) except that End User may make one copy of the
Software solely for back‐up purposes. Unauthorized duplication of the Software consti‐
tutes copyright infringement.
1.5 Any use of the Software outside of the conditions set forth herein is strictly prohib‐
ited and will be deemed a breach of this Agreement resulting in immediate termination
of this Agreement. In the event of a breach of this Agreement, Datalogic will be entitled
to all available remedies at law or in equity (including but not limiting to immediate ter‐
mination of the license without notice, immediate injunctive relief and repossession of
all Datalogic Products).
1.6 Without prejudice of the foregoing, End User grants to Datalogic and its indepen‐
dent accountants or consultants the right to examine End User's books, records and
accounts during End User's normal business hours to verify compliance with this Agree‐
ment. In the event such audit discloses non‐compliance with this Agreement, Datalogic