Dell 924 - Photo All-In-One Inkjet User manual

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Dell™ Photo All-In-One Printer 924
Owner’s Manual
Look Inside For:
• Ordering Supplies
• Getting Started
• Using the Printer
• Understanding the Printer Software
• Maintenance and Troubleshooting

Ordering Supplies
Your Dell Photo AIO Printer 924 includes software installed to detect the ink levels in the printer. During
a print job, a screen appears on your computer to warn you of low ink levels. You can order ink online at
www.dell.com/supplies or by phone.
NOTE: If your country is not listed, contact your Dell distributor to order supplies.
Your printer has been designed to print using the following ink cartridges.
US 877-INK-2-YOU Luxembourg 02.713 1590
Australia 1300 303 290 Malaysia 1800880301
Austria 0820-24053035 Mexico 001 866 851 1754
Belgium 02.713 1590 Netherlands 020 - 674 4881
Canada 877-501-4803 Norway 231622 64
Chile 1230-020-3947
800-202874
Portugal 21 4220710
PRC 800-858-0888
Colombia 01800-9-155676 Poland 022 579 59 65
Czech [phone] Puerto Rico 866-851-1760
Denmark 3287 5215 Singapore 1800 394 7486
Finland 09 2533 1411 South Africa 0860 102 591
France 825387247 Spain 902120385
Germany 0800 2873355 Sweden 08 587 705 81
Ireland 1850 707 407 Switzerland 0848 335 599
Italy 800602705 UK 0870 907 4574
Japan 044-556-3551
Supply Item Part number
Standard Capacity black ink cartridge J5566
Standard Capacity color ink cartridge J5567
High Capacity black ink cartridge M4640
High Capacity color ink cartridge M4646
Photo ink cartridge J4844

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your printer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how
to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or
death.
____________________
Information in this document is subject to change without notice.
© 2005 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell and the DELL logo, Dell Picture Studio, and Dell Ink Management System are trademarks
of Dell Inc.; Microsoft and Windows are registered trademarks of Microsoft Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names
or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
UNITED STATES GOVERNMENT RESTRICTED RIGHTS
This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government
is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause
at DFARS 252.227-7013 and in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA.

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Contents 5
Contents
1About Your Printer
Understanding the Printer Parts . . . . . . . . . . . . . . . . . . 11
Setting Up Your Printer . . . . . . . . . . . . . . . . . . . . . . 13
Setting the Language on Your Printer . . . . . . . . . . . . . . 13
Resetting the Language on Your Printer . . . . . . . . . . . . . 13
Using the Operator Panel . . . . . . . . . . . . . . . . . . . . . . 14
Operator Panel Menus . . . . . . . . . . . . . . . . . . . . . . 15
Understanding the Automatic Paper Type Sensor . . . . . . . . . 17
Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Print Media Guidelines . . . . . . . . . . . . . . . . . . . . . . . 20
Placing Your Document on the Scanner Glass . . . . . . . . . . . 21
2Using the Printer
Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Printing a Document . . . . . . . . . . . . . . . . . . . . . . 23
Printing Photos . . . . . . . . . . . . . . . . . . . . . . . . . 24
Print Borderless Photos . . . . . . . . . . . . . . . . . . . . . 25
Printing Photos From a PictBridge-Compatible Camera . . . . . 26
Copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Copying Documents Using the Operator Panel . . . . . . . . . . 26
Copying Documents Using Your Computer . . . . . . . . . . . . 27
Copying Photos Using Your Computer . . . . . . . . . . . . . . 28
Copying Photos Without a Computer . . . . . . . . . . . . . . 28

6Contents
Changing Copy Settings . . . . . . . . . . . . . . . . . . . . 29
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Scanning Photos . . . . . . . . . . . . . . . . . . . . . . . . 30
Scanning Multiple Pages or Images . . . . . . . . . . . . . . 31
Scanning a Photo or Document Across a Network . . . . . . . 32
Editing Scanned Text Using Optical Character Recognition
(OCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Saving an Image on Your Computer . . . . . . . . . . . . . . 34
E-mailing a Scanned Image or Document . . . . . . . . . . . 34
Enlarging or Reducing Images or Documents . . . . . . . . . . 35
Faxing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Installing Microsoft Fax Console in Windows XP . . . . . . . . 36
Configuring Microsoft Fax Console (Windows XP) or Fax
Service Management (Windows 2000) . . . . . . . . . . . . . 36
Faxing a Paper Document . . . . . . . . . . . . . . . . . . . 37
Faxing Electronic Documents . . . . . . . . . . . . . . . . . 38
Receiving a Fax Using Fax Console or Fax Service
Management . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Viewing Sent and Received Faxes Using Fax Console or Fax
Service Management . . . . . . . . . . . . . . . . . . . . . . 38
Viewing the Status of a Fax Using Fax Console or Fax
Service Management . . . . . . . . . . . . . . . . . . . . . . 39
Changing the Fax Configuration . . . . . . . . . . . . . . . . 39
3Understanding the Software
Using the Dell All-In-One Center . . . . . . . . . . . . . . . . . 41
Using Printing Preferences . . . . . . . . . . . . . . . . . . . . 43
Using Dell Picture Studio v2.0 . . . . . . . . . . . . . . . . . . 45
Dell Ink Management System . . . . . . . . . . . . . . . . . . . 45
Removing and Reinstalling the Software . . . . . . . . . . . . . 47

Contents 7
4Ink Cartridge Maintenance
Replacing Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . 49
Aligning Ink Cartridges . . . . . . . . . . . . . . . . . . . . . . . 53
Cleaning the Ink Cartridge Nozzles . . . . . . . . . . . . . . . . 54
5Troubleshooting
Setup Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Computer Problems . . . . . . . . . . . . . . . . . . . . . . . 55
Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . 56
General Problems . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Faxing Problems . . . . . . . . . . . . . . . . . . . . . . . . 57
Paper Problems . . . . . . . . . . . . . . . . . . . . . . . . . 57
Error Messages and Lights . . . . . . . . . . . . . . . . . . . . . 58
Improving Print Quality . . . . . . . . . . . . . . . . . . . . . . 60
6Contacting Dell
Technical Assistance . . . . . . . . . . . . . . . . . . . . . . . . 61
Automated Order-Status Service . . . . . . . . . . . . . . . . . . 61
Contacting Dell . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
7Appendix
U.S. Terms and Conditions of Sale . . . . . . . . . . . . . . . . . 81
Limited Warranties and Return Policy . . . . . . . . . . . . . . . 84
Dell™ Printer Consumables Limited Warranties . . . . . . . . . . 88
Export Regulations . . . . . . . . . . . . . . . . . . . . . . . . . 89

8Contents
Dell™ Software License Agreement . . . . . . . . . . . . . . . . 89
Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . 90
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

CAUTION: SAFETY INSTRUCTIONS 9
CAUTION: SAFETY INSTRUCTIONS
Use the following safety guidelines to help ensure your own personal safety and to help protect your
product and working environment from potential damage.
• If your product includes a modem, the cable used with the modem should be manufactured with a
minimum wire size of 26 American wire gauge (AWG) and an FCC-compliant RJ-11 modular plug.
• To help protect your product from sudden, transient increases and decreases in electrical power, use a
surge suppressor, line conditioner, or uninterruptible power supply cord (UPS).
• Do not use your printer in a wet environment, for example, near a bath tub, sink, or swimming pool
or in a wet basement.
• Ensure that nothing rests on your product’s cables and that the cables are not located where they can
be stepped on or tripped over.
• Use only the power cable provided with this product or the manufacturer’s authorized replacement
power cable.
CAUTION: If your product is not marked with this symbol , it must be connected
to an electrical outlet that is properly grounded.
• Connect the power cable to an electrical outlet that is near the product and easily accessible.
• To completely turn off the product, the power cable must be removed from the power source.
• Refer service or repairs, other than those described in the user documentation, to a professional
service person.
• Do not use the fax feature during an electrical storm. Do not set up this product or make any
electrical or cabling connections, such as the power cable or telephone, during an electrical storm.
• This product is designed to meet safety standards with the use of specific Dell-authorized
components. The safety features of some parts may not always be obvious. Dell disclaims liability
associated with the use of non-Dell-authorized components.
• Refer to your Owner’s Manual for instructions on the proper way to clear paper jams.

10 CAUTION: SAFETY INSTRUCTIONS
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