Dell dxcwrk1 - XPS - One User manual

Dell XPS One 2710
Owner’s Manual
Computer model: XPS One 2710
Regulatory model: W06C | Regulatory type: W06C001
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Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
____________________
Information in this document is subject to change without notice.
© 2012 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of
Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and XPS One™are trademarks of Dell Inc.;
Microsoft®, Windows®, and the Windows start button logo
are either trademarks or
registered trademarks of Microsoft Corporation in the United States and/or other countries;
Bluetooth®is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under
license. Intel®is a registered trademark and Intel SpeedStep™is a trademark of Intel
Corporation in the U.S. and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest
in trademarks and trade names other than its own.
2012 - 04 Rev. A00
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Contents | 3
Contents
1 Before You Begin . . . . . . . . . . . . . . . . . . . . . . . 11
Turn Off Your Computer and Connected Devices . . 11
Recommended Tools . . . . . . . . . . . . . . . . . . . . . 11
Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . 12
2 After Working Inside Your Computer. . . . . . . 13
3 Technical Overview . . . . . . . . . . . . . . . . . . . . . 15
Inside View of Your Computer . . . . . . . . . . . . . . . 15
System-Board Components . . . . . . . . . . . . . . . . 16
4 Removing the Back Cover. . . . . . . . . . . . . . . . 19
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
5 Replacing the Back Cover . . . . . . . . . . . . . . . . 21
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
6 Removing the Converter Board . . . . . . . . . . . 23
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
7 Replacing the Converter Board . . . . . . . . . . . 25
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 25
8 Removing the Optical Drive . . . . . . . . . . . . . . 27
Prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
9 Replacing the Optical Drive . . . . . . . . . . . . . . 29
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 29
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4| Contents
10 Removing the System-Board Shield . . . . . . . . 31
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
11 Replacing the System-Board Shield . . . . . . . . 33
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 33
12 Removing the Power-Supply Unit . . . . . . . . . 35
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
13 Replacing the Power-Supply Unit. . . . . . . . . . 37
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 37
14 Removing the Memory Module(s). . . . . . . . . . 39
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
15 Replacing the Memory Module(s). . . . . . . . . . 41
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 41
16 Removing the Coin-Cell Battery. . . . . . . . . . . 43
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
17 Replacing the Coin-Cell Battery . . . . . . . . . . . 45
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 45
18 Removing the Stand. . . . . . . . . . . . . . . . . . . . . 47
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
19 Replacing the Stand. . . . . . . . . . . . . . . . . . . . . 49
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 49
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Contents | 5
20 Removing the Hard Drive . . . . . . . . . . . . . . . . 51
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
21 Replacing the Hard Drive . . . . . . . . . . . . . . . . 53
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 53
22 Removing the Hard-Drive Cage . . . . . . . . . . . 55
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
23 Replacing the Hard-Drive Cage . . . . . . . . . . . 57
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 57
24 Removing the Power-Supply Fan . . . . . . . . . . 59
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
25 Replacing the Power-Supply Fan . . . . . . . . . . 61
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 61
26 Removing the TV-Tuner Mini-Card . . . . . . . . 63
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
27 Replacing the TV-Tuner Mini-Card . . . . . . . . 65
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 65
28 Removing the Wireless Mini-Card . . . . . . . . . 67
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
29 Replacing the Wireless Mini-Card . . . . . . . . . 69
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 69
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6| Contents
30 Removing the mSATA Mini-Card . . . . . . . . . . 71
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
31 Replacing the mSATA Mini-Card. . . . . . . . . . . 73
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 73
32 Removing the Processor Heat-Sink Fan. . . . . 75
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
33 Replacing the Processor Heat-Sink Fan . . . . . 77
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 77
34 Removing the Processor Heat-Sink . . . . . . . . 79
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
35 Replacing the Processor Heat-Sink . . . . . . . . 81
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 81
36 Removing the Processor . . . . . . . . . . . . . . . . . 83
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
37 Replacing the Processor . . . . . . . . . . . . . . . . . 85
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 86
38 Removing the Trim Cover . . . . . . . . . . . . . . . . 87
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
39 Replacing the Trim Cover . . . . . . . . . . . . . . . . 89
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 89
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Contents | 7
40 Removing the I/O Panel. . . . . . . . . . . . . . . . . . 91
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
41 Replacing the I/O Panel. . . . . . . . . . . . . . . . . . 93
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 93
42 Removing the Inner Frame . . . . . . . . . . . . . . . 95
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
43 Replacing the Inner Frame . . . . . . . . . . . . . . . 97
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 97
44 Removing the I/O-Board. . . . . . . . . . . . . . . . . 99
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
45 Replacing the I/O Board . . . . . . . . . . . . . . . . 101
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 101
46 Removing the TV-In Port. . . . . . . . . . . . . . . . 103
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
47 Replacing the TV-In Port . . . . . . . . . . . . . . . . 105
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 105
48 Removing the Infrared-Emitter Port . . . . . . 107
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
49 Replacing the Infrared-Emitter Port. . . . . . . 109
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 109
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8| Contents
50 Removing the System Board . . . . . . . . . . . . . 111
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
51 Replacing the System Board . . . . . . . . . . . . . 113
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 114
Entering the Service Tag in system setup . . . . . . . 114
52 Removing the Speakers . . . . . . . . . . . . . . . . . 115
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
53 Replacing the Speakers . . . . . . . . . . . . . . . . . 117
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 117
54 Removing the Power-Button Assembly . . . . 119
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
55 Replacing the Power-Button Assembly . . . . 121
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 121
56 Removing the Side I/O-Board. . . . . . . . . . . . 123
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
57 Replacing the Side-I/O Board . . . . . . . . . . . . 125
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 125
58 Removing the Middle Cover . . . . . . . . . . . . . 127
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
59 Replacing the Middle Cover . . . . . . . . . . . . . 131
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 132
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Contents | 9
60 Removing the Display Panel . . . . . . . . . . . . . 133
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
61 Replacing the Display Panel . . . . . . . . . . . . . 139
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 140
62 Removing the Camera Module . . . . . . . . . . . 141
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
63 Replacing the Camera Module . . . . . . . . . . . 143
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 143
64 Removing the Microphone Modules . . . . . . 145
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
65 Replacing the Microphone Modules . . . . . . 147
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 147
66 Removing the Infrared (IR) Module . . . . . . . 149
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
67 Replacing the Infrared (IR) Module. . . . . . . . 151
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 151
68 Removing the Antenna Module(s) . . . . . . . . 153
Prerequisites . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
69 Replacing the Antenna Module(s). . . . . . . . . 155
Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Postrequisites . . . . . . . . . . . . . . . . . . . . . . . . . 155
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10 | Contents
70 System Setup . . . . . . . . . . . . . . . . . . . . . . . . . 157
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Entering System Setup . . . . . . . . . . . . . . . . . . . 157
Changing Boot Sequence . . . . . . . . . . . . . . . . . 162
Clearing Forgotten Passwords . . . . . . . . . . . . . . 163
Clearing CMOS Settings . . . . . . . . . . . . . . . . . . 164
71 Flashing the BIOS . . . . . . . . . . . . . . . . . . . . . . 165
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Before You Begin | 11
1Before You Begin
Turn Off Your Computer and Connected Devices
CAUTION: To avoid losing data, save and close all open files and exit all open
programs before you turn off your computer.
1Save and close all open files and exit all open programs.
2Click Start and click Shut Down.
Microsoft Windows shuts down and then the computer turns off.
NOTE: If you are using a different operating system, see the documentation
of your operating system for shut-down instructions.
3Disconnect your computer and all attached devices from their electrical outlets.
4Disconnect all telephone cables, network cables, and attached devices from
your computer.
5After the computer is unplugged, press and hold the power button for about
5 seconds to ground the system board.
Recommended Tools
The procedures in this document may require the following tools:
•Phillips screwdriver
•Plastic scribe
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12 | Before You Begin
Safety Instructions
Use the following safety guidelines to protect your computer from potential damage and
ensure your personal safety.
WARNING: Before working inside your computer, read the safety information
that shipped with your computer. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer cover or
panels. After you finish working inside the computer, replace all covers, panels,
and screws before connecting to the power source.
CAUTION: To disconnect a network cable, first unplug the cable from your
computer and then unplug the cable from the network device.
CAUTION: To avoid damaging the computer, ensure that the work surface is flat
and clean.
CAUTION: To avoid damaging the components and cards, handle them by their
edges and avoid touching pins and contacts.
CAUTION: Only a certified service technician is authorized to remove the
computer cover and access any of the components inside the computer. See the
safety instructions for complete information about safety precautions, working
inside your computer, and protecting against electrostatic discharge.
CAUTION: Before touching anything inside your computer, ground yourself by
touching an unpainted metal surface, such as the metal at the back of the
computer. While you work, periodically touch an unpainted metal surface to
dissipate static electricity, which could harm internal components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab,
not on the cable itself. Some cables have connectors with locking tabs or
thumb-screws that you must disengage before disconnecting the cable. When
disconnecting cables, keep them evenly aligned to avoid bending any connector
pins. When connecting cables, ensure that the connectors and ports are
correctly oriented and aligned.
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After Working Inside Your Computer | 13
2After Working Inside Your Computer
After you complete the replacement procedures, ensure the following:
•Replace all screws and ensure that no stray screws remain inside your computer
•Connect any external devices, cables, cards, and any other part(s) you removed
before working on your computer
•Connect your computer and all attached devices to their electrical outlets
CAUTION: Before turning on your computer, replace all screws and ensure
that no stray screws remain inside the computer. Failure to do so may damage
your computer.
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14 | After Working Inside Your Computer
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Technical Overview | 15
3Technical Overview
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in "Before You Begin" on
page 11. After working inside your computer, follow the instructions in "After
Working Inside Your Computer" on page 13. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
Inside View of Your Computer
1 power-button assembly 2 converter board
3 optical-drive assembly 4 power-supply unit
5 hard-drive assembly 6 cooling vents
7 processor heat-sink fan 8 processor heat-sink
9 memory module(s) 10 wireless mini-card
11 system board 12 mSATA mini-card
13 coin-cell battery 14 TV-tuner card
15 trim cover 16 I/O panel
17 power-supply fan 18
15
16
1
2
367
12
8
4
13
9
10
14
5
17
11
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16 | Technical Overview
System-Board Components
1 display-power cable connector 2 camera-cable connector
3Infrared-modulecable connector 4 memory-module connector (DIMM 1)
5 memory-module connector (DIMM 2) 6 wireless mini-card connector
7 mSATA mini-card connector 8 CMOS jumper
9 speaker-cable connector 10 coin-cell battery socket
11 power-button cable connector 12 converter-board cable connector
13 volume/display-settings controls
cable connector
14 I/O-board connector
13
18
15
21
7
17
123
5
6
8
1011
12 9
16
14
19
20
22
24
25
26
23
4
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Technical Overview | 17
15 password jumper 16 TV-tuner mini-card connector
17 hard-drive data-cable connector 18 optical-drive data-cable connector
19 optical-drive power-cable connector 20 hard-drive power-cable connector
21 main (8-pin) power-cable connector 22 LVDS-cable connector
23 processor socket 24 touchscreen-cable connector
25 processor (4-pin) power-cable connector 26 processor heat-sink fan-cable connector
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18 | Technical Overview
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Removing the Back Cover | 19
4Removing the Back Cover
WARNING: Before working inside your computer, read the safety information
that shipped with your computer and follow the steps in "Before You Begin" on
page 11. After working inside your computer, follow the instructions in "After
Working Inside Your Computer" on page 13. For additional safety best practices
information, see the Regulatory Compliance Homepage at dell.com/
regulatory_compliance.
Procedure
1Place the computer face-down on a clean and flat surface.
2Loosen the captive screws that secure the back cover to the inner frame.
3Slide the back cover toward the top of the computer and lift the back cover off
the computer base.
1 back cover 2 captive screws (2)
3innerframe
2
1
3
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20 | Removing the Back Cover
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