Dell Inspiron 24 3000 series Operation and maintenance manual

Inspiron 24 3000 All-in-One
Setup and Specications
Computer Model: Inspiron 24-3477
Regulatory Model: W21C
Regulatory Type: W21C001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
©2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are
trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their
respective owners.
2018-01
Rev. A00

Contents
Set up your computer.................................................... 5
Set up the easel stand...............................................................................8
Set up the pedestal stand..........................................................................9
Create a USB recovery drive for Windows.....................11
Reinstall Windows using a USB recovery drive..........................................11
Views............................................................................13
Front........................................................................................................13
Left.......................................................................................................... 14
Back.........................................................................................................15
Back panel............................................................................................... 16
Bottom.....................................................................................................17
Tilt............................................................................................................17
Retractable camera......................................................20
Specications...............................................................21
Computer model...................................................................................... 21
System information.................................................................................. 21
Dimensions and weight............................................................................ 21
Operating system.................................................................................... 22
Memory...................................................................................................22
Ports and connectors.............................................................................. 22
Communications......................................................................................23
3

Wireless.............................................................................................23
Audio.......................................................................................................24
Storage................................................................................................... 24
Media-card reader...................................................................................24
Camera................................................................................................... 25
Power adapter.........................................................................................25
Display.....................................................................................................25
Video.......................................................................................................26
Computer environment........................................................................... 26
Getting help and contacting Dell.................................. 28
Self-help resources..................................................................................28
Contacting Dell........................................................................................29
4

Set up your computer
1 Set up the easel stand or pedestal stand.
2 Connect the keyboard and mouse.
NOTE: For setup instructions, see the documentation shipped with the
keyboard and mouse.
5

3 Connect the power adapter.
WARNING: Route the power-adapter cable through the routing guide
on the stand to avoid potential damage to the power adapter and to
avoid the unexpected system power-o when the stand is moved to a
dierent orientation.
Easel stand
Pedestal stand
6

4 Press the power button.
5 Finish operating system setup.
For Ubuntu:
Follow the on-screen instructions to complete the setup. For more information
about conguring the Ubuntu install, see the knowledge base article SLN151664
at www.dell.com/support.
For Windows:
Follow the on-screen instructions to complete the setup. When setting up, Dell
recommends that you:
– Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the
password for the wireless network access when prompted.
– If connected to the internet, sign-in with or create a Microsoft account. If not
connected to the internet, create an oine account.
– On the Support and Protection screen, enter your contact details.
7

6 Locate and use Dell apps from the Windows Start menu—Recommended
Table 1. Locate Dell apps
Dell Product Registration
Register your computer with Dell.
Dell Help & Support
Access help and support for your computer.
SupportAssist
Pro-actively checks the health of your computer’s hardware and
software. The SupportAssist OS Recovery tool troubleshoots
issues with the operating system. For more information, see the
SupportAssist documentation at www.dell.com/support.
NOTE: Renew or upgrade your warranty by clicking the
warranty expiry date in SupportAssist.
Dell Update
Updates your computer with critical xes and latest device
drivers as they become available.
Dell Digital Delivery
Download software applications, which are purchased but not
pre-installed on your computer.
7 Create recovery drive for Windows.
NOTE: It is recommended to create a recovery drive to troubleshoot
and x problems that may occur with Windows.
For more information, see Create a USB recovery drive for Windows.
Set up the easel stand
Lift the easel stand.
8

Set up the pedestal stand
1 Lift the stand riser.
9

2 Attach the base.
3 Tighten the captive screw to secure the base to the stand riser.
10

Create a USB recovery drive for
Windows
Create a recovery drive to troubleshoot and x problems that may occur with
Windows. An empty USB ash drive with a minimum capacity of 16 GB is required to
create the recovery drive.
NOTE: This process may take up to an hour to complete.
NOTE: The following steps may vary depending on the version of Windows
installed. Refer to the Microsoft support site for latest instructions.
1 Connect the USB ash drive to your computer.
2 In Windows search, type Recovery.
3 In the search results, click Create a recovery drive.
The User Account Control window is displayed.
4 Click Yes to continue.
The Recovery Drive window is displayed.
5 Select Back up system les to the recovery drive and click Next.
6 Select the USB ash drive and click Next.
A message appears, indicating that all data in the USB ash drive will be deleted.
7 Click Create.
8 Click Finish.
Reinstall Windows using a USB recovery drive
CAUTION: This process formats the hard drive and removes all data on your
computer. Ensure that you back up data on your computer before beginning
this task.
NOTE: Before reinstalling Windows, ensure your computer has more than 2
GB of memory and more than 32 GB of storage space.
11

NOTE: This process may take up to an hour to complete and your computer
will restart during the recovery process.
1 Connect the USB recovery drive to your computer.
2 Restart your computer.
3 Press F12 after the Dell logo is displayed on the screen to access the boot menu.
A Preparing one-time boot menu message appears.
4 After the boot menu loads, select the USB recovery device under UEFI BOOT.
The system reboots and a screen to Choose the keyboard layout is displayed.
5 Choose your keyboard layout.
6 In the Choose an option screen, click Troubleshoot.
7 Click Recover from a drive.
8 Choose one of the following options:
–Just remove my les to do a quick format.
–Fully clean the drive to do a complete format.
9 Click Recover to start the recovery process.
12

Views
Front
1Retractable camera
Enables you to videochat, capture photos, and record videos. This camera can
be retracted to protect your privacy.
2Camera-status light
Turns on when the camera is in use.
3Power button
Press to turn on the computer if it is turned o, in sleep state, or in hibernate
state.
Press to put the computer in sleep state if it is turned on.
Press and hold for 4 seconds to force shut-down the computer.
13

NOTE: You can customize the power-button behavior in Power
Options. For more information, see Me and My Dell at www.dell.com/
support/manuals.
4Right speaker
Provides audio output.
5Right microphone
Provides digital sound input for audio recording and voice calls.
6Left microphone
Provides digital sound input for audio recording and voice calls.
7Left speaker
Provides audio output.
Left
1SD-card slot
Reads from and writes to the SD card.
14

Back
1Radio regulatory label
Contains the regulatory information of the wireless components for your
computer.
2Back panel
Connect power, USB, audio, and other devices.
3Regulatory label
Contains regulatory information of your computer.
15

Back panel
1Power-adapter port
Connect a power adapter to provide power to your computer.
2HDMI-out port
Connect a TV or another HDMI-in enabled device. Provides video and audio
output.
3Network port
Connect an Ethernet (RJ45) cable from a router or a broadband modem for
network or Internet access.
4USB 2.0 port with Power on/Wake-up support
Connect peripherals such as external storage devices and printers. Provides data
transfer speeds up to 480 Mbps. Wake the computer from standby with the
keyboard or mouse connected to this port.
5USB 3.1 Gen 1 port with Power on/Wake-up support
Connect peripherals such as external storage devices and printers. Provides data
transfer speeds up to 5 Gbps. Wake the computer from standby with the
keyboard or mouse connected to this port.
6USB 3.1 Gen 1 port
Connect peripherals such as external storage devices and printers. Provides data
transfer speeds up to 5 Gbps.
7USB 3.1 Gen 1 port with PowerShare
Connect peripherals such as external storage devices and printers.
Provides data transfer speeds up to 5 Gbps. PowerShare enables you to charge
your USB devices even when your computer is turned o.
16

NOTE: If your computer is turned o or in hibernate state, you must
connect the power adapter to charge your devices using the
PowerShare port. You must enable this feature in the BIOS setup
program.
NOTE: Certain USB devices may not charge when the computer is
turned o or in sleep state. In such cases, turn on the computer to
charge the device.
8Headset port
Connect headphones or a headset (headphone and microphone combo).
Bottom
1Service Tag label
The Service Tag is a unique alphanumeric identier that enables Dell service
technicians to identify the hardware components in your computer and access
warranty information.
2Display Built-in Self Test button
Run the built-in self test for the display
For more information, see the Troubleshooting section in the service manual at
www.dell.com/support/manuals.
Tilt
Easel stand
17

Pedestal stand
18

19

Retractable camera
NOTE: Extend the camera while using any camera function so that the
camera is not blocked.
20