Dell Inspiron 3020 Operation and maintenance manual

Inspiron 3020 Desktop
Setup and Specifications
Regulatory Model: D32M
Regulatory Type: D32M002
January 2023
Rev. A00

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2022-2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.

Chapter 1: Set up your computer................................................................................................... 4
Chapter 2: Views of Inspiron 3020................................................................................................ 11
Front......................................................................................................................................................................................12
Back.......................................................................................................................................................................................14
Back panel............................................................................................................................................................................16
Chapter 3: Specifications of Inspiron 3020.................................................................................. 17
Dimensions and weight..................................................................................................................................................... 17
Processor............................................................................................................................................................................. 17
Chipset..................................................................................................................................................................................18
Operating system...............................................................................................................................................................18
Memory.................................................................................................................................................................................18
Ports and connectors........................................................................................................................................................19
Ethernet............................................................................................................................................................................... 19
Wireless module.................................................................................................................................................................20
Storage................................................................................................................................................................................ 20
GPU—Integrated............................................................................................................................................................... 21
GPU—Discrete...................................................................................................................................................................21
Audio..................................................................................................................................................................................... 21
Power ratings..................................................................................................................................................................... 22
Operating and storage environment.............................................................................................................................22
Chapter 4: Getting help and contacting Dell................................................................................ 24
Contents
Contents 3

Set up your computer
NOTE: The images in this document may differ from your computer depending on the configuration you ordered.
1. Connect the keyboard and mouse to the USB ports on the computer. If you have a wireless keyboard and mouse, see the
documentation that shipped with the wireless keyboard and mouse for instructions.
1
4 Set up your computer

2. Connect to your network using an Ethernet cable. Alternatively, connect to an available wireless network when setting up
the operating system.
Set up your computer 5

3. Connect the display. For more information about setting up the display, see the documentation that is shipped with your
display.
6Set up your computer

NOTE: The location to connect the display cable can vary if your computer has a discrete graphics card installed. For
optimal graphics performance, ensure to connect the display cable to the graphics card if there is one installed.
4. Connect the power cable to the computer and then connect it to the wall outlet.
Set up your computer 7

5. Press the power button at the front of the computer to turn it on. If required, press the power button on the display to turn
it on.
8Set up your computer

NOTE: For instructions on how to connect speakers, a printer and other accessories, see Me and My Dell at
www.dell.com/manuals.
6. Finish Windows setup.
Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you:
●Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the password for the wireless network access when
prompted.
Set up your computer 9

●If connected to the Internet, sign in with or create a Microsoft account. If not connected to the Internet, create an
offline account.
●On the Support and Protection screen, enter your contact details.
7. Locate and use Dell apps from the Windows Start menu—Recommended.
Table 1. Locate Dell apps
Resources Description
My Dell
Centralized location for key Dell applications, help articles, and other important information about
your computer. It also notifies you about the warranty status, recommended accessories, and
software updates if available.
SupportAssist
SupportAssist proactively and predictively identifies hardware and software issues on your
computer and automates the engagement process with Dell Technical support. It addresses
performance and stabilization issues, prevents security threats, monitors, and detects hardware
failures. For more information, see SupportAssist for Home PCs User's Guide at www.dell.com/
serviceabilitytools. Click SupportAssist and then, click SupportAssist for Home PCs.
NOTE: In SupportAssist, click the warranty expiry date to renew or upgrade your warranty.
Dell Update
Updates your computer with critical fixes and latest device drivers as they become available. For
more information on using Dell Update, search in the Knowledge Base Resource at www.dell.com/
support.
Dell Digital Delivery
Download software applications, which are purchased but not preinstalled on your computer.
For more information on using Dell Digital Delivery, search in the Knowledge Base Resource at
www.dell.com/support.
10 Set up your computer

2
Views of Inspiron 3020 11

Views of Inspiron 3020
Front
12 Views of Inspiron 3020

1. Slim optical drive (optional)
The optical drive reads from and writes to CDs and DVDs.
2. Power button
Press to turn on the computer if it is turned off, in sleep state, or in hibernate state.
Press to put the computer in sleep state if it is turned on.
Press and hold to force shut-down the computer.
NOTE: You can customize the power-button behavior in Windows. For more information, see Me and My Dell at
www.dell.com/support/manuals.
3. SD-card slot (optional)
Reads from and writes to the SD card. The computer supports the following card types:
●Secure Digital (SD)
●Secure Digital High Capacity (SDHC)
●Secure Digital Extended Capacity (SDXC)
4. Hard-drive activity light
The activity light turns on when the computer reads from or writes to the hard drive.
5. Headset (headphone and microphone combo) port
Connect headphones or a headset (headphone and microphone combo).
6. USB 2.0 ports (2)
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 480 Mbps.
7. USB 3.2 Gen 1 Type-C port
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 10 Gbps.
8. USB 3.2 Gen 1 port
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
Views of Inspiron 3020 13

Back
14 Views of Inspiron 3020

1. Line-out port
Connect speakers.
2. HDMI 1.4b port
Connect to a TV, external display or another HDMI-in enabled device. Provides video and audio output.
NOTE: HDMI port resolution is up to 1920 x 1200.
NOTE: This port is only available on computers shipped with a Intel UHD Graphics integrated graphics processor.
3. Dual-Mode DisplayPort 1.4
Connect an external display or a projector.
NOTE: Besides a DisplayPort connector, this port can also provide display output to a DVI or HDMI connector with a
DisplayPort 1.4 adapter (sold separately).
NOTE: This port is only available on computers shipped with a Intel UHD Graphics integrated graphics processor.
4. USB 3.2 Gen 1 ports (2)
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
5. USB 2.0 ports (2)
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 480 Mbps.
6. Expansion card slots
Connect a PCI-express or PCI-32 card to enhance the capabilities of your computer.
7. Power port
Connect a power cable to provide power to your computer.
8. Power-supply diagnostics light
Indicates the power-supply state.
9. Security-cable slot
Connect a security cable to prevent unauthorized movement of your computer.
10. Network port (with lights)
Connect an Ethernet (RJ-45) cable from a router or a broadband modem for network or Internet access.
The two lights next to the connector indicate the connectivity status and network activity.
11. Service Tag label
The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware
components in your computer and access warranty information.
12. Padlock rings
Attach a standard padlock to prevent unauthorized access to the interior of your computer.
Views of Inspiron 3020 15

Back panel
1. Line-out port
Connect speakers.
2. HDMI 1.4b port
Connect to a TV, external display or another HDMI-in enabled device. Provides video and audio output.
3. Dual-Mode DisplayPort 1.4
Connect an external display or a projector.
NOTE: Besides a DisplayPort connector, this port can also provide display output to a DVI or HDMI connector with a
DisplayPort 1.4 adapter (sold separately).
NOTE: This port is only available on computers shipped with a Intel UHD Graphics integrated graphics processor.
4. USB 3.2 Gen 1 ports (2)
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps.
5. USB 2.0 ports (2)
Connect devices such as external storage devices and printers. Provides data transfer speeds up to 480 Mbps.
6. Network port (with lights)
Connect an Ethernet (RJ-45) cable from a router or a broadband modem for network or Internet access.
The two lights next to the connector indicate the connectivity status and network activity.
16 Views of Inspiron 3020

Specifications of Inspiron 3020
Dimensions and weight
The following table lists the height, width, depth, and weight of your Inspiron 3020.
Table 2. Dimensions and weight
Description Values
Height 324.30 mm (12.77 in.)
Width 154 mm (6.06 in.)
Depth 292.80 mm (11.53 in.)
Weight
NOTE: The weight of your computer depends on the
configuration ordered and manufacturing variability.
7.30 kg (16.13 lb)
Processor
The following table lists the details of the processors that are supported by your Inspiron 3020 .
Table 3. Processor
Description Option one Option two Option three Option four Option five Option six Option seven
Processor
type
13th
Generation
Intel Core
i3-13100
13th
Generation
Intel Core
i5-13400
13th
Generation
Intel Core
i5-13400F
13th
Generation
Intel Core
i7-13700
12th
Generation
Intel Core
i7-13700F
Intel Pentium
Gold G7400
Intel Celeron
G6900
Processor
wattage
65 W 65 W 65 W 65 W 65 W 46 W 46 W
Processor
core count
4 10 14 12 12 2 2
Processor
thread count
8 20 20 20 20 4 2
Processor
speed
Up to 3.40
GHz
Up to 4.40
GHz
Up to 5.10
GHz
Up to 2.10
GHz
Up to 2.10
GHz
Up to 3.70
GHz
Up to 3.40 GHz
Processor
cache
12 MB 20 MB 20 MB 30 MB 30 MB 6 MB 2 MB
Integrated
graphics
Intel UHD
Graphics
Intel UHD
Graphics
None Intel UHD
Graphics
None Intel UHD
Graphics
Intel UHD
Graphics
3
Specifications of Inspiron 3020 17

Chipset
The following table lists the details of the chipset supported by your Inspiron 3020.
Table 4. Chipset
Description Values
Chipset B660
Processor ●13th Generation Intel Core i3/i5/i5F/i7/i7F
●Intel Pentium Gold
●Intel Celeron
DRAM bus width 64-bit
Flash EPROM 32 MB
PCIe bus Up to Gen3.0
Operating system
Your Inspiron 3020 supports the following operating systems:
●Windows 11 Home
●Windows 11 Home National Education
Memory
The following table lists the memory specifications of your Inspiron 3020.
Table 5. Memory specifications
Description Values
Memory slots Two U-DIMM slots
Memory type Dual-channel DDR4
Memory speed 3200 MHz
Maximum memory configuration 64 GB
Minimum memory configuration 4 GB
Memory size per slot 4 GB, 8 GB, 16 GB and 32 GB
Memory configurations supported ●4 GB, 1 x 4 GB, DDR4, 3200 MHz
●8 GB, 1 x 8 GB, DDR4, 3200 MHz
●8 GB, 2 x 4 GB, dual-channel DDR4, 3200 MHz
●12 GB, 1 x 4 GB + 1 x 8 GB, DDR4, 3200 MHz, Dual-
channel
●16 GB, 1 x 16 GB, DDR4, 3200 MHz
●16 GB, 2 x 8 GB, dual-channel DDR4, 3200 MHz
●32 GB, 1 x 32 GB, DDR4, 3200 MHz
●32 GB, 2 x 16 GB, dual-channel DDR4, 3200 MHz
●64 GB, 2 x 32 GB, dual-channel DDR4, 3200 MHz
18 Specifications of Inspiron 3020

Ports and connectors
The following table lists the external and internal ports available on your Inspiron 3020.
Table 6. Ports and connectors
Description Values
External:
Network One RJ-45 Ethernet port
USB ●One USB 3.2 Gen 1 port (Front)
●One USB 3.2 Gen 1 Type-C port (Front)
●Two USB 2.0 port (Front)
●Two USB 3.2 Gen 1 ports (Rear)
●Two USB 2.0 ports with Smart Power On (Rear)
Audio ●One global headset jack
●One audio line-out port
Video ●One DisplayPort 1.4a port (HBR2)
●One HDMI 1.4b port (1920 x 1200 @60Hz max resolution)
Media-card reader One SD-card slot (optional)
Power port One AC power-supply port
Security ●One padlock ring slot
●One security-cable slot (wedge-shaped)
Internal:
PCIe expansion card slots ●One PCIe x16 full-height expansion card slot, Gen3
●One PCIe x1 full-height slot, Gen3
mSATA None
SATA Three SATA 3.0 slots
M.2 ●One M.2 2230 slot for WiFi and Bluetooth combo card
●One M.2 2230/2280 slot for solid-state drive
NOTE: To learn more about the features of different
types of M.2 cards, see the knowledge base article
000144170.
Ethernet
The following table lists the wired Ethernet Local Area Network (LAN) specifications of your Inspiron 3020.
Table 7. Ethernet specifications
Description Values
Model number Realtek RTL8111HD
Transfer rate 10/100/1000 Mbps
Specifications of Inspiron 3020 19

Wireless module
The following table lists the Wireless Local Area Network (WLAN) modules supported on your Inspiron 3020.
Table 8. Wireless module specifications
Description Option one Option two
Model number Realtek RTL8821CE Intel AX201
Transfer rate Up to 433 Mbps Up to 2400 Mbps
Frequency bands supported 2.4 GHz/5 GHz 2.4 GHz/5 GHz
Wireless standards ●WiFi 802.11a/b/g
●Wi-Fi 4 (WiFi 802.11n)
●Wi-Fi 5 (WiFi 802.11ac)
●WiFi 802.11a/b/g
●Wi-Fi 4 (WiFi 802.11n)
●Wi-Fi 5 (WiFi 802.11ac)
●Wi-Fi 6 (WiFi 802.11ax)
Encryption ●64-bit/128-bit WEP
●AES-CCMP
●TKIP
●64-bit/128-bit WEP
●AES-CCMP
●TKIP
Bluetooth Bluetooth 5.0 Bluetooth 5.2
Storage
This section lists the storage options on your Inspiron 3020.
Your Inspiron 3020 supports one of the following storage configurations:
●One 2.5-inch or 3.5-inch hard drive + one M.2 2230/2280 solid-state drive
●One M.2 2230/2280 solid-state drive
The primary drive of your Inspiron 3020 varies with the storage configuration. For computers:
●With a M.2 drive, the M.2 drive is the primary drive
●Without a M.2 drive, the 2.5-inch or 3.5-inch hard drive is the primary drive
Table 9. Storage specifications
Storage type Interface type Capacity
2.5-inch hard-disk drive SATA AHCI, up to 6 Gbps Up to 2 TB
3.5-inch hard-disk drive SATA AHCI, up to 6 Gbps Up to 2 TB
M.2 2230 solid-state drive PCIe NVMe, up to 64 Gbps Up to 1 TB
M.2 2280 solid-state drive PCIe NVMe, up to 64 Gbps Up to 1 TB
M.2 2280 solid-state drive, QLC PCIe NVMe, up to 32 Gbps, QLC Up to 1 TB
9.5 mm 16x slimline DVD-RW drive SATA AHCI, up to 1.5 Gbps Not applicable
20 Specifications of Inspiron 3020