Dell OptiPlex 38WYD User manual

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Dell™ OptiPlex™ Systems
Setup and Quick Reference
Guide
Guia de configuração e de referência rápida
Guía de instalación y de referencia rápida
Models DHS, DHP, and DHM

www.dell.com | support.dell.com
Dell™ OptiPlex™ Systems
Setup and Quick Reference
Guide

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of
data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage,
personal injury, or death.
____________________
Information in this document is subject to change without notice.
© 2000-2002 Dell Computer Corporation. All rights reserved.
Reproduction in any manner whatsoever without the written permission of
Dell Computer Corporation is strictly forbidden.
Trademarks used in this text: Dell, OptiPlex, and the DELL logo are trademarks of
Dell Computer Corporation; Microsoft and Windows are registered trademarks of
Microsoft Corporation.
Othertrademarksandtradenamesmaybeusedinthisdocumenttorefertoeithertheentitiesclaiming
themarksandnamesortheirproducts.DellComputerCorporationdisclaimsanyproprietaryinterest
in trademarks and trade names other than its own.
August 2002 P/N 38WYD Rev. A06

Contents 3
Contents
About This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Finding Information for Your Computer . . . . . . . . . . . . . . 5
CAUTION: Safety Instructions . . . . . . . . . . . . . . . . . . . 8
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
When Using Your Computer . . . . . . . . . . . . . . . . . . . . . 9
When Working Inside Your Computer . . . . . . . . . . . . . 10
Getting Started/Setup . . . . . . . . . . . . . . . . . . . . . . . 11
Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . 23
Using the Drivers and Utilities CD . . . . . . . . . . . . . . . 24
Running the Dell Diagnostics . . . . . . . . . . . . . . . . . . 24
Running the Dell IDE Hard Drive Diagnostics . . . . . . . . . 26
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . 26
Limited Warranties and Return Policy . . . . . . . . . . . . . . 26
Limited Warranty for the U.S. . . . . . . . . . . . . . . . . . 26
"Total Satisfaction" Return Policy (U.S. Only) . . . . . . . . . . 31
Limited Warranty for Canada . . . . . . . . . . . . . . . . . 31
One-Year End-User Manufacturer Guarantee
(Latin America and the Caribbean Only) . . . . . . . . . . . . 37
Intel®Warranty Statement for Pentium®and
Celeron®Processors Only (U.S. and Canada Only) . . . . . . . 39

4Contents

Setup and Quick Reference Guide 5
About This Guide
This document contains getting started/setup; solving problems; and safety,
regulatory, and warranty information about your Dell™ OptiPlex™
computer.
To obtain the latest versions of the documents on your hard drive, go to the
Dell support website at support.dell.com.
Regulatory model numbers appear throughout this document; their chassis
type equivalents are shown below:
Finding Information for Your Computer
Regulatory Model Numbers and Chassis Types
DHS = small desktop (SD) chassis
DHP = small form-factor (SF) chassis
DHM = small mini-tower (SMT) chassis
What Are You Looking For? Find it Here
• A diagnostic program for my computer
• Drivers for my computer
• My computer documentation
• My device documentation
Drivers and Utilities CD (also known as the
ResourceCD)
You can use this CD to access documentation, reinstall drivers, or run
diagnostics tools.

6Setup and Quick Reference Guide
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• Express Service Code and Service Tag
Number
• Microsoft®Windows®License Label
(Product Key)
Express Service Code and Product Key
Located on your computer.
• How to reinstall my operating system Operating System CD and Installation Guide
If you reinstall your operating system, use the Drivers and Utilities CD
to reinstall drivers for the devices that came with your computer.
What Are You Looking For? Find it Here

Setup and Quick Reference Guide 7
• How to remove and replace parts
• Technical specifications
• How to configure system settings
• How to troubleshoot and solve problems
User’s Guide icon
Depending on your operating system, double-click the User’s Guides
icon on your desktop or click the Start button and then click Help and
Support to access the electronic documentation stored on your hard
drive.
• Latest drivers for my computer
• Answers to technical service and support
questions
• Online discussions with other users and
technical support
• Documentation for my computer
Dell Support website
The Dell Support website provides several online tools, including:
• Knowledge Base — hints, tips, and online courses
• Customer Forum — online discussion with other Dell customers
• Upgrades — upgrade information for components, such as memory,
the hard drive, and the operating system
• Customer Care — contact information, order status, warranty, and
repair information
• Downloads — drivers, patches, and software updates
• Reference — computer documentation, product specifications, and
white papers
• Service call status
• Top technical issues for my computer
• Frequently asked questions
• File downloads
• Details on my computer’s configuration
• Service contract for my computer
Dell Premier Support website
The Dell Premier Support website is customized for corporate,
government, and education customers. This site may not be available in
all regions.
• How to use Windows XP
• Documentation for my computer and
devices
Windows XP Help and Support Center
1Click the Start button, and then click Help and Support.
2Type a word or phrase that describes your problem, and then click
the arrow icon.
3Click the topic that describes your problem.
4Follow the instructions shown on the screen.
What Are You Looking For? Find it Here

8Setup and Quick Reference Guide
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CAUTION: Safety Instructions
Use the following safety guidelines to help ensure your own personal safety and to help protect
your computer and working environment from potential damage.
General
• Do not attempt to service the computer yourself unless you are a trained service
technician. Always follow installation instructions closely.
• To help prevent electric shock, plug the computer and device power cables into properly
grounded electrical outlets. These cables are equipped with 3-prong plugs to help ensure
proper grounding. Do not use adapter plugs or remove the grounding prong from a cable.
If you must use an extension cable, use a 3-wire cable with properly grounded plugs.
• To help avoid the potential hazard of electric shock, do not use your computer during an
electrical storm.
• To help avoid the potential hazard of electric shock, do not connect or disconnect
any cables or perform maintenance or reconfiguration of this product during an
electrical storm.
• If your computer includes a modem, the cable used with the modem should be
manufactured with a minimum wire size of 26 American wire gauge (AWG) and an
FCC-compliant RJ-11 modular plug.
• Before you clean your computer, disconnect the computer from the electrical outlet.
Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol
cleaners, which may contain flammable substances.
• To help avoid possible damage to the system board, wait 5 seconds after turning off the
computer before disconnecting a device from the computer.
• To avoid shorting out your computer when disconnecting a network cable, first unplug
the cable from the network adapter on the back of your computer, and then from the
network jack. When reconnecting a network cable to your computer, first plug the cable
into the network jack, and then into the network adapter.
• To help protect your computer from sudden, transient increases and decreases in electrical
power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS).

Setup and Quick Reference Guide 9
• Ensure that nothing rests on your computer’s cables and that the cables are not located
where they can be stepped on or tripped over.
• Do not push any objects into the openings of your computer. Doing so can cause fire or
electric shock by shorting out interior components.
• Keep your computer away from radiators and heat sources. Also, do not block cooling
vents. Avoid placing loose papers underneath your computer; do not place your computer
in a closed-in wall unit or on a bed, sofa, or rug.
• Do not spill food or liquids on your computer. If the computer gets wet, consult your
User’s Guide.
CAUTION: Safety Instructions (continued)
When Using Your Computer
As you use your computer, observe the following safe-handling guidelines.
CAUTION: Do not operate your computer with any cover(s) (including computer
covers, bezels, filler brackets, front-panel inserts, and so on) removed.
• Your computer is equipped with one of the following:
– A fixed-voltage power supply — Computers with a fixed-voltage power supply do not
have a voltage selection switch on the back panel and operate at only one voltage
(see the regulatory label on the outside of the computer for its operating voltage).
– An auto-sensing voltage circuit — Computers with an auto-sensing voltage circuit do
not have a voltage selection switch on the back panel and automatically detect the
correct operating voltage.
– A manual voltage selection switch — Computers with a voltage selection switch on
the back panel must be manually set to operate at the correct operating voltage.
NOTICE: To help avoid damaging a computer with a manual voltage selection switch, set the
switch for the voltage that most closely matches the AC power available in your location. For Japan,
the voltage selection switch must be set to the 115-V position even though the AC power available in
Japan is 100 V. Also, ensure that your monitor and attached devices are electrically rated to
operate with the AC power available in your location.