Dell OptiPlex 580 - Small Form Factor User manual

Dell™OptiPlex™580ServiceManual—Small Form Factor
Notes, Cautions, and Warnings
IfyoupurchasedaDell™nSeriescomputer,anyreferencesinthisdocumenttoMicrosoft®Windows®operating systems are not applicable.
Information in this document is subject to change without notice.
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Reproduction of this material in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
April2010Rev.A00
Working on Your Computer
Removing and Replacing Parts
Specifications
System Board Layout
System Setup
Diagnostics

NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
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Trademarks used in this text: Dell, the DELL logo, and OptiPlex are trademarks of Dell Inc.; ATI Radeon is a trademarks of
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Coin-Cell Battery
Dell™OptiPlex™580ServiceManual—Small Form Factor
Removing the Coin-Cell Battery
1. Follow the procedures in Before Working Inside Your Computer.
2. Remove the hard-drive assembly.
3. Press in on the coin-cell battery release latch.
3. Remove the coin-cell battery from the computer.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

Replacing the Coin-Cell Battery
To replace the coin-cell battery, perform the above steps in reverse order.
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Cover
Dell™OptiPlex™580ServiceManual—Small Form Factor
Removing the Cover
1. Follow the procedures in Before Working Inside Your Computer.
2. Slide back the cover release latch.
3. Tilt the cover from the top outward and remove the cover from the computer.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

Replacing the Cover
To replace the cover, perform the above steps in reverse order.
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Diagnostics
Dell™OptiPlex™580ServiceManual—Small Form Factor
Dell Diagnostics
Power Button Light Codes
Beep Codes
Diagnostic Lights

Dell Diagnostics
When to Use the Dell Diagnostics
It is recommended that you print these procedures before you begin.
Enter system setup (see Entering System Setup), review your computer's configuration information, and ensure that the device you want to test displays in
System Setup and is active.
Start the Dell Diagnostics from either your hard drive or from the Drivers and Utilities media.
Starting the Dell Diagnostics From Your Hard Drive
1. Turn on (or restart) your computer.
2. When the DELL logo appears, press <F12> immediately.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft®Windows®desktop. Then shut down
your computer and try again.
3. When the boot device list appears, highlight Boot to Utility Partition and press <Enter>.
4. When the Dell Diagnostics Main Menu appears, select the test that you want to run.
Starting the Dell Diagnostics From the Drivers and Utilities Disc
1. Insert the Drivers and Utilities disc.
2. Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer and try again.
3. When the boot device list appears, highlight Onboard or USB CD-ROM Drive and press <Enter>.
4. Select the Boot from CD-ROM option from the menu that appears and press <Enter>.
5. Type 1to start the menu and press <Enter> to proceed.
6. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
7. When the Dell Diagnostics Main Menu appears, select the test you want to run.
Dell Diagnostics Main Menu
1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.
NOTE: The Dell Diagnostics software works only on Dell computers.
NOTE: The Drivers and Utilities media is optional and may not ship with your computer.
NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media.
NOTE: The next steps change the boot sequence for one time only. On the next startup, the computer boots according to the devices specified in the
system setup program.
Option
Function
Express Test
Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to
increase the possibility of tracing the problem quickly.
Extended
Test
Performs a thorough check of devices. This test typically takes 1 hour or more and requires you to answer questions periodically.
Custom Test
Tests a specific device. You can customize the tests you want to run.
Symptom
Tree
Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having.

2. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and
problem description and follow the instructions on the screen.
3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.
4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities disc, remove the disc.
5. Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
Power Button Light Codes
The diagnostic lights give much more information about the system state, but legacy power light states are also supported in your computer. The power light
states are shown in following table.
Beep Codes
If the monitor cannot display error messages during the POST, the computer may emit a series of beeps that identifies the problem or that can help you
identify a faulty component or assembly. The following table lists the beep codes that may be generated during the POST. Most beep codes indicate a fatal
error that prevents the computer from completing the boot routine until the indicated condition is corrected.
Diagnostic Lights
To help troubleshoot a problem, your computer has four lights labeled 1, 2, 3, and 4 on the bank panel. When the computer starts normally, the lights flash
before turning off. If the computer malfunctions, the sequence of the lights help to identify the problem.
Tab
Function
Results
Displays the results of the test and any error conditions encountered.
Errors
Displays error conditions encountered, error codes, and the problem description.
Help
Describes the test and may indicate requirements for running the test.
Configuration
Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays
the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on
your computer or all devices attached to your computer.
Parameters
Allows you to customize the test by changing the test settings.
Power Light
State
Description
Off
Power is off, light is blank.
Blinking Amber
Initial state of light at power up.
Indicates system has power, but the POWER_GOOD signal is not yet active.
If the Hard Drive light is off, it is probable that the power supply needs to be replaced.
If the Hard Drive light on, it is probable that an onboard regulator or VRM has failed. Look at the diagnostic lights for further information.
Solid Amber
Second state of the light at power up. Indicates the POWER_GOOD signal is active and it is probable that the power supply is fine. Look at
the diagnostic lights for further information.
Blinking Green
System is in a low power state, either S1 or S3. Look at the diagnostic lights to determine which state the system is in.
Solid Green
System is in S0 state, the normal power state of a functioning machine.
The BIOS will turn the light to this state to indicate it has started fetching op-codes.

Code

Cause
one long, two short
Memory test failure
one long, three short, two short
No Memory
one short
<F12> key pressed
two short, one long
ROM BIOS checksum failure
NOTE: After the computer completes POST, all four lights turn off before booting to the operating system.

Light Pattern

Problem Description

Suggested Resolution
The computer is in a normal off
condition or a possible pre-BIOS
failure has occurred.
lPlug the computer into a working electrical outlet.
lIf the problem persists, contact Dell.

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The diagnostic lights are not lit
after the computer successfully
boots to the operating system.
A possible processor failure has
occurred.
lReseat the processor (see Processor information for your computer).
lIf the problem persists, contact Dell.
Memory modules are detected, but
a memory failure has occurred.
lIf two or more memory modules are installed, remove the modules, then reinstall one module
and restart the computer. If the computer starts normally, continue to install additional
memory modules (one at a time) until you have identified a faulty module or reinstalled all
modules without error.
lIf available, install working memory of the same type into your computer.
lIf the problem persists, contact Dell.
A possible graphics card failure has
occurred.
lReseat any installed graphics cards.
lIf available, install a working graphics card into your computer.
lIf the problem persists, contact Dell .
A possible floppy drive or hard
drive failure has occurred.
Reseat all power and data cables.
A possible USB failure has occurred.
Reinstall all USB devices and check all cable connections.
No memory modules are detected.
lIf two or more memory modules are installed, remove the modules, then reinstall one module
and restart the computer. If the computer starts normally, continue to install additional
memory modules (one at a time) until you have identified a faulty module or reinstalled all
modules without error.
lIf available, install working memory of the same type into your computer.
lIf the problem persists, contact Dell.
Memory modules are detected, but
a memory configuration or
compatibility error has occurred.
lEnsure that no special requirements for memory module/connector placement exist.
lEnsure that the memory you are using is supported by your computer (see the Specifications
section for your computer).
lIf the problem persists, contact Dell.
A possible expansion card failure
has occurred.
lDetermine if a conflict exists by removing an expansion card (not a graphics card) and
restarting the computer.
lIf the problem persists, reinstall the card you removed, then remove a different card and
restart the computer.
lRepeat this process for each expansion card installed. If the computer starts normally,
troubleshoot the last card removed from the computer for resource conflicts.
lIf the problem persists, contact Dell.
Another failure has occurred.
lEnsure that all hard drive and optical drive cables are properly connected to the system
board .
lIf there is an error message on the screen identifying a problem with a device (such as the
floppy drive or hard drive), check the device to make sure it is functioning properly.
lIf the operating system is attempting to boot from a device (such as the floppy drive or
optical drive), check system setup to ensure the boot sequence is correct for the devices
installed on your computer.
lIf the problem persists, contact Dell.

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Expansion Card
Dell™OptiPlex™580ServiceManual—Small Form Factor
Removing an Expansion Card
1. Follow the procedures in Before Working Inside Your Computer.
2. Push the release tab on the card retention latch from the inside, then pivot the latch open.
3. If you are removing a PCI-Express x16 video card go to step 4, otherwise go to step 5.
4. Press the securing tab to unlock the PCI-Express x16 video card from its connector.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

5. Grasp the card by it top corners and ease it out from the connector on the system board.
Replacing an Expansion Card
To replace an expansion card, perform the above steps in reverse order.
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Fan
Dell™OptiPlex™580ServiceManual—Small Form Factor
Removing the Fan
1. Follow the procedures in Before Working Inside Your Computer.
2. Remove the system board.
3. Remove the diagnostic-lights ribbon cable.
4. Press in on the retaining clips to release the fan from the computer chassis.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

5. Tilt the fan forward and remove it from the computer chassis.
Replacing the Fan
To replace the fan, perform the above steps in reverse order.
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Hard Drive
Dell™OptiPlex™580ServiceManual—Small Form Factor
Removing the Hard Drive
1. Follow the procedures in Before Working Inside Your Computer.
2. Release the hard-drive cables from their restraining tie.
3. Disconnect the data cable from the system board.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.

4. Press the blue securing tabs on each side of the hard-drive assembly and slide the assembly up and out of the computer.
5. Disconnect the hard-drive power cable.
6. Disconnect the hard-drive fan cable.

7. Remove the hard-drive assembly from the computer.
8. Pull on the blue tab to disconnect the hard-drive data cable from the hard-drive assembly.

9. Remove the hard-drive data cable from the outside of the hard-drive assembly.
10. Remove the hard-drive fan cable from the outside of the hard-drive assembly.

11. Liftthebluetabandrotateitcounter-clockwise to release the hard-drive fan from the hard-drive assembly.
12. Remove the hard-drive fan from the hard drive assembly.

13. Pull back the blue tabs and pull forward the hard drive to remove the hard drive from the hard drive assembly.
14. Remove the hard drive from the hard-drive assembly.

Replacing the Hard Drive
To replace the hard drive, perform the above steps in reverse order.
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Heat Sink and Processor
Dell™OptiPlex™580ServiceManual—Small Form Factor
Removing the Heat Sink and Processor
1. Follow the procedures in Before Working Inside Your Computer.
2. Loosen the screws that secure the heat sink to the system board.
3. Rotate the heat sink toward the back of the computer and remove the heat sink from the computer.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.