Dell PowerEdge T310 User manual

Dell™ PowerEdge™ T310
Systems
Hardware Owners
Manual
book.book Page 1 Wednesday, August 19, 2009 4:40 PM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
ReproductionofthesematerialsinanymannerwhatsoeverwithoutthewrittenpermissionofDellInc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.;
MS-DOS, Microsoft, Windows,and Windows Server are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
July 2009 Rev. A00
book.book Page 2 Wednesday, August 19, 2009 4:40 PM

Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators . . . . . . . . . . 12
LCD Panel Features (Optional). . . . . . . . . . . . . . 14
Home Screen . . . . . . . . . . . . . . . . . . . . 15
Setup Menu. . . . . . . . . . . . . . . . . . . . . 16
View Menu . . . . . . . . . . . . . . . . . . . . . 17
Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 18
Back-Panel Features and Indicators . . . . . . . . . . 19
Guidelines for Connecting External Devices . . . . . . 21
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 21
Power Indicator Codes . . . . . . . . . . . . . . . . . 22
Diagnostic Lights (Optional). . . . . . . . . . . . . . . 23
LCD Status Messages . . . . . . . . . . . . . . . . . . 25
Viewing Status Messages . . . . . . . . . . . . . 26
Removing LCD Status Messages . . . . . . . . . . 26
System Messages . . . . . . . . . . . . . . . . . . . . 39
Warning Messages . . . . . . . . . . . . . . . . . . . 54
Diagnostics Messages . . . . . . . . . . . . . . . . . 54
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4Contents
Alert Messages . . . . . . . . . . . . . . . . . . . . . 55
Other Information You May Need . . . . . . . . . . . . 55
2 Using the System Setup Program and
UEFI Boot Manager . . . . . . . . . . . . . . . . . 57
Choosing the System Boot Mode . . . . . . . . . . . . 57
Entering the System Setup Program . . . . . . . . . . . 58
Responding to Error Messages. . . . . . . . . . . 58
Using the System Setup Program Navigation
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 58
System Setup Options . . . . . . . . . . . . . . . . . . 59
Main Screen . . . . . . . . . . . . . . . . . . . . 59
Memory Settings Screen . . . . . . . . . . . . . . 61
Processor Settings Screen . . . . . . . . . . . . . 62
SATA Settings Screen. . . . . . . . . . . . . . . . 62
Boot Settings Screen . . . . . . . . . . . . . . . . 63
Integrated Devices Screen . . . . . . . . . . . . . 64
PCI IRQ Assignment Screen . . . . . . . . . . . . 65
Serial Communication Screen . . . . . . . . . . . 65
Embedded Server Management Screen
(Optional) . . . . . . . . . . . . . . . . . . . . . . 66
Power Management Screen . . . . . . . . . . . . 66
System Security Screen . . . . . . . . . . . . . . 67
Exit Screen . . . . . . . . . . . . . . . . . . . . . 69
Entering the UEFI Boot Manager. . . . . . . . . . . . . 69
Using the UEFI Boot Manager Navigation
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 70
UEFI Boot Manager Screen. . . . . . . . . . . . . 70
UEFI Boot Settings Screen . . . . . . . . . . . . . 71
System Utilities Screen . . . . . . . . . . . . . . . 71
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Contents 5
System and Setup Password Features . . . . . . . . . 71
Using the System Password . . . . . . . . . . . . 72
Using the Setup Password . . . . . . . . . . . . . 74
Embedded System Management . . . . . . . . . . . . 75
Baseboard Management Controller Configuration . . . 76
Entering the BMC Setup Module . . . . . . . . . . 76
iDRAC Configuration Utility . . . . . . . . . . . . . . . 77
Entering the iDRAC Configuration Utility . . . . . . 77
3 Installing System Components . . . . . . . . 79
Recommended Tools. . . . . . . . . . . . . . . . . . . 79
Inside the System . . . . . . . . . . . . . . . . . . . . 79
Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . 81
Removing the Front Bezel . . . . . . . . . . . . . 81
Installing the Front Bezel . . . . . . . . . . . . . . 82
Front Bezel Inserts . . . . . . . . . . . . . . . . . . . . 82
Removing the Front Bezel Insert . . . . . . . . . . 82
Installing the Front Bezel Insert . . . . . . . . . . 83
EMI Filler Panel . . . . . . . . . . . . . . . . . . . . . 83
Removing an EMI Filler Panel . . . . . . . . . . . 83
Installing an EMI Filler Panel . . . . . . . . . . . . 84
Opening and Closing the System . . . . . . . . . . . . 85
Opening the System . . . . . . . . . . . . . . . . 85
Closing the System . . . . . . . . . . . . . . . . . 86
Expansion Card Stabilizer . . . . . . . . . . . . . . . . 87
Removing the Expansion Card Stabilizer . . . . . . 87
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6Contents
Installing the Expansion Card Stabilizer . . . . . . 87
Cooling Shroud . . . . . . . . . . . . . . . . . . . . . . 88
Removing the Cooling Shroud . . . . . . . . . . . 88
Installing the Cooling Shroud . . . . . . . . . . . . 89
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 90
Removing a Hard-Drive Blank . . . . . . . . . . . 90
Installing a Hard-Drive Blank . . . . . . . . . . . . 91
Removing a Hot-Swap Hard Drive . . . . . . . . . 91
Installing a Hot-Swap Hard Drive. . . . . . . . . . 93
Removing a Hot-Swap Hard Drive From a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 94
Installing a Hot-Swap Hard Drive Into a
Drive Carrier . . . . . . . . . . . . . . . . . . . . 95
Removing a Cabled Hard Drive . . . . . . . . . . . 95
Installing a Cabled Hard Drive . . . . . . . . . . . 97
Removing a Cabled Hard Drive From a
Hard-Drive Bracket . . . . . . . . . . . . . . . . . 98
Optical and Tape Drives . . . . . . . . . . . . . . . . . 99
Removing an Optical or a Tape Drive . . . . . . . . 99
Installing an Optical or Tape Drive . . . . . . . . 100
Power Supplies . . . . . . . . . . . . . . . . . . . . 103
Removing a Redundant Power Supply . . . . . . 103
Installing a Redundant Power Supply . . . . . . 104
Removing a Non-Redundant Power Supply . . . 105
Installing a Non-Redundant Power Supply . . . . 106
System Fan . . . . . . . . . . . . . . . . . . . . . . . 106
Removing the System Fan. . . . . . . . . . . . . 106
Installing the System Fan . . . . . . . . . . . . . 107
System Memory . . . . . . . . . . . . . . . . . . . . 108
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Contents 7
General Memory Module Installation
Guidelines. . . . . . . . . . . . . . . . . . . . . . 108
Mode-Specific Guidelines . . . . . . . . . . . . . 109
Installing Memory Modules . . . . . . . . . . . . 111
Removing Memory Modules . . . . . . . . . . . . 113
Expansion Cards . . . . . . . . . . . . . . . . . . . . . 114
Expansion Card Installation Guidelines . . . . . . 114
Installing an Expansion Card . . . . . . . . . . . . 115
Removing an Expansion Card . . . . . . . . . . . 118
iDRAC6 Express Card (Optional). . . . . . . . . . . . . 119
Installing an iDRAC6 Express Card . . . . . . . . . 119
Removing an iDRAC6 Express Card
(Optional) . . . . . . . . . . . . . . . . . . . . . . 120
iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 121
Installing an iDRAC6 Enterprise Card . . . . . . . 121
Removing an iDRAC6 Enterprise Card . . . . . . . 123
VFlash Media (Optional) . . . . . . . . . . . . . . . . . 124
Installing a VFlash Media. . . . . . . . . . . . . . 124
Removing a VFlash Media . . . . . . . . . . . . . 124
Internal USB Memory Keys . . . . . . . . . . . . . . . 124
Processor . . . . . . . . . . . . . . . . . . . . . . . . 126
Removing a Processor . . . . . . . . . . . . . . . 126
Installing a Processor . . . . . . . . . . . . . . . 129
System Battery . . . . . . . . . . . . . . . . . . . . . . 130
Replacing the System Battery . . . . . . . . . . . 130
RAID Battery (Optional) . . . . . . . . . . . . . . . . . 132
Removing the RAID Battery . . . . . . . . . . . . 132
Installing a RAID Battery . . . . . . . . . . . . . . 133
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8Contents
Chassis Intrusion Switch . . . . . . . . . . . . . . . 134
Removing the Chassis Intrusion Switch . . . . . 134
Installing the Chassis Intrusion Switch. . . . . . 135
Control Panel Assembly . . . . . . . . . . . . . . . . 136
Removing the Control Panel Assembly . . . . . . 136
Installing the Control Panel Assembly . . . . . . 138
SAS Backplane. . . . . . . . . . . . . . . . . . . . . 138
Removing the SAS Backplane . . . . . . . . . . 138
Installing the SAS Backplane. . . . . . . . . . . 140
Power Distribution Board . . . . . . . . . . . . . . . 140
Removing the Power Distribution Board . . . . . 140
Replacing the Power Distribution Board . . . . . 142
System Board. . . . . . . . . . . . . . . . . . . . . . 142
Removing the System Board . . . . . . . . . . . 142
Installing the System Board. . . . . . . . . . . . 144
4 Troubleshooting Your System . . . . . . . . 147
Safety First—For You and Your System . . . . . . . . 147
Troubleshooting System Startup Failure. . . . . . . . 147
Troubleshooting External Connections . . . . . . . . 148
Troubleshooting the Video Subsystem. . . . . . . . . 148
Troubleshooting a USB Device . . . . . . . . . . . . 148
Troubleshooting a Serial I/O Device. . . . . . . . . . 149
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 149
Troubleshooting a Wet System. . . . . . . . . . . . . 150
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Contents 9
Troubleshooting a Damaged System . . . . . . . . . . 152
Troubleshooting the System Battery. . . . . . . . . . . 152
Troubleshooting Power Supplies . . . . . . . . . . . . 153
Troubleshooting System Cooling Problems . . . . . . . 154
Troubleshooting a Fan . . . . . . . . . . . . . . . . . . 154
Troubleshooting System Memory . . . . . . . . . . . . 155
Troubleshooting an Internal USB Key . . . . . . . . . . 157
Troubleshooting an Optical Drive . . . . . . . . . . . . 158
Troubleshooting a Tape Backup Unit . . . . . . . . . . 159
Troubleshooting a Hard Drive . . . . . . . . . . . . . . 160
Troubleshooting a SAS or SAS RAID Controller . . . . 161
Troubleshooting Expansion Cards. . . . . . . . . . . . 162
Troubleshooting the Processor . . . . . . . . . . . . . 163
5 Running the System Diagnostics . . . . . . 165
Using Online Diagnostics . . . . . . . . . . . . . . . . 165
Embedded System Diagnostics Features . . . . . . . . 165
When to Use the Embedded System Diagnostics . . . . 166
Running the Embedded System Diagnostics . . . . . . 166
System Diagnostics Testing Options . . . . . . . . . . 167
Using the Custom Test Options . . . . . . . . . . . . . 167
Selecting Devices for Testing . . . . . . . . . . . 167
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10 Contents
Selecting Diagnostics Options . . . . . . . . . . 167
Viewing Information and Results . . . . . . . . . 168
6 Jumpers and Connectors. . . . . . . . . . . . 169
System Board Jumpers. . . . . . . . . . . . . . . . . 169
System Board Connectors . . . . . . . . . . . . . . . 170
SAS Backplane Board Connectors . . . . . . . . . . 173
Power Distribution Board Connectors. . . . . . . . . 174
Disabling a Forgotten Password. . . . . . . . . . . . 174
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 177
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 177
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
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