
Quick Reference Guide 7
• Solutions — Troubleshooting hints and 
tips, articles from technicians, online 
courses, and frequently asked questions
• Community — Online discussion with 
other Dell customers
• Upgrades — Upgrade information for 
components, such as the memory, hard 
drive, and operating system
• Customer Care — Contact information, 
service call and order status, and 
warranty and repair information
• Service and support — Service call 
status, support history, service contract, 
and online discussions with support
• Dell Technical Update Service — 
Proactive e-mail notification of software 
and hardware updates for your computer
• Reference — Computer documentation, 
details on my computer configuration, 
product specifications, and white papers
• Downloads — Certified drivers, patches, 
and software updates
Dell Support Website — support.dell.com
NOTE: Select your region or business 
segment to view the appropriate support site.
• Desktop System Software (DSS) — If you 
reinstall the operating system for your 
computer, you should also reinstall the 
DSS utility. DSS automatically detects 
your computer and operating system and 
installs the updates appropriate for your 
configuration, providing critical updates 
for your operating system and support for 
processors, optical drives, USB devices, for 
example. DSS is necessary for correct 
operation of your Dell computer.
To download Desktop System Software:
1
Go to 
support.dell.com
, select your 
country/region, and then click 
Drivers 
& Downloads
. 
2
Click 
Select Model 
or 
Enter a Tag
, 
make the appropriate selections or enter 
the appropriate information for your 
computer, and then click 
Confirm
.
3
Scroll down to 
System and Configuration 
Utilities
→
 
Desktop System Software
, 
and then click 
Download Now
.
NOTE: The support.dell.com user interface 
may vary depending on your selections.
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