Dell Latitude PP27L User manual

www.dell.com | support.dell.com
Dell™ Precision™
Mobile Workstation M2400
Setup and Quick Reference Guide
Model PP27L

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
____________________
Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarks used in this text: Dell, Latitude, and the DELL logo are trademarks of Dell Inc.; Bluetooth
is a registered trademark owned by Bluetooth SIG, Inc., and is used by Dell under license; Intel and
Pentium are registered trademarks of Intel Corporation in the U.S. and other countries; Blu-ray Disc
is a trademark of the Blu-ray Disc Association; Microsoft, Windows,Windows Vista, and Core are
either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other
countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Model PP27L
May 2008 P/N C106C Rev. A00

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Contents 3
Contents
1 About Your Computer. . . . . . . . . . . . . . . . . 7
Front and Right Side View . . . . . . . . . . . . . . 7
Back and Left Side View . . . . . . . . . . . . . . . 9
Battery Removal . . . . . . . . . . . . . . . . . . . . . 10
Wireless Switch . . . . . . . . . . . . . . . . . . . . 11
2 Setting Up Your Computer . . . . . . . . . . . . 13
Quick Setup . . . . . . . . . . . . . . . . . . . . . . . 13
Connecting to the Internet . . . . . . . . . . . . . . . . 17
Setting Up Your Internet Connection . . . . . . . . 18
Transferring Information to a New Computer . . . . . . 20
Microsoft Windows XP . . . . . . . . . . . . . . . 20
Microsoft Windows Vista™ . . . . . . . . . . . . 23
3 Specifications . . . . . . . . . . . . . . . . . . . . . 25
4 Reinstalling Software . . . . . . . . . . . . . . . 35
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 35
What Is a Driver? . . . . . . . . . . . . . . . . . . 35
Identifying Drivers . . . . . . . . . . . . . . . . . 35
Reinstalling Drivers and Utilities . . . . . . . . . . 36

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4Contents
Restoring the Windows Vista® Operating System . . . 39
Using Windows Vista System Restore . . . . . . . 40
Restoring the Windows Vista Computer to the
Default Factory Configuration . . . . . . . . . . . 42
Using the Windows Vista Operating System
Media . . . . . . . . . . . . . . . . . . . . . . . . 43
Restoring the Windows XP Operating System . . . . . 44
Using Microsoft Windows System Restore
(Windows XP) . . . . . . . . . . . . . . . . . . . 44
Using Dell™ PC Restore (Windows XP) . . . . . . 46
Using the Windows XP Operating System
Media . . . . . . . . . . . . . . . . . . . . . . . . 48
5 Troubleshooting . . . . . . . . . . . . . . . . . . . 51
Troubleshooting Software and Hardware Problems . . 51
Hardware Troubleshooter . . . . . . . . . . . . . 51
Dell Diagnostics. . . . . . . . . . . . . . . . . . . 52
Error Messages . . . . . . . . . . . . . . . . . . . 56
Solving Problems . . . . . . . . . . . . . . . . . . . . 62
Drive Problems . . . . . . . . . . . . . . . . . . . 62
Memory Problems . . . . . . . . . . . . . . . . . 64
Power Problems . . . . . . . . . . . . . . . . . . 65
Lockups and Software Problems . . . . . . . . . . 66
Video and Display Problems . . . . . . . . . . . . 69
Sound and Speaker Problems . . . . . . . . . . . 71

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6 Finding Information . . . . . . . . . . . . . . . . . 73
7 Getting Help. . . . . . . . . . . . . . . . . . . . . . . 75
Obtaining Assistance . . . . . . . . . . . . . . . . . . 75
Technical Support and Customer Service . . . . . 76
DellConnect. . . . . . . . . . . . . . . . . . . . . 76
Online Services . . . . . . . . . . . . . . . . . . . 76
AutoTech Service . . . . . . . . . . . . . . . . . . 77
Automated Order-Status Service. . . . . . . . . . 77
Problems With Your Order . . . . . . . . . . . . . . . . 77
Product Information . . . . . . . . . . . . . . . . . . . 78
Returning Items for Warranty Repair or Credit . . . . . 78
Before You Call . . . . . . . . . . . . . . . . . . . . . 78
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 81
8 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . 83
FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . 83
FCC Class B . . . . . . . . . . . . . . . . . . . . . 83
Macrovision Product Notice . . . . . . . . . . . . . . 84
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

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6Contents

Template Last Updated - 2/7/2007 About Your Computer 7
DELL CONFIDENTIAL – PRELIMINARY 2/14/08 - FOR PROOF ONLY
1
About Your Computer
Front and Right Side View
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10
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11
18
21
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23
26
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12
15
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1
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5
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8About Your Computer
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DELL CONFIDENTIAL – PRELIMINARY 2/14/08 - FOR PROOF ONLY
1track stick 2left speaker
3keyboard 4device status lights
5ambient light sensor (ALS) 6keyboard status lights
7display 8microphone/camera
(optional)
9display latch 10 volume controls
11 Dell Control Point (DCP) 12 power button
13 USB ports (2) 14 WiFi Catcher™
15 wireless switch 16 audio connectors (2)
17 right speaker 18 optical drive
19 fingerprint swipe reader 20 ExpressCard slot
21 firewire (IEEE 1394a) port 22 contactless SmartCard reader
23 touch pad 24 Secure Digital (SD) memory
card reader
25 latch button 26 touch pad buttons

About Your Computer 9
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DELL CONFIDENTIAL – PRELIMINARY 2/14/08 - FOR PROOF ONLY
Back and Left Side View
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air
vents. Do not store your Dell computer in a low-airflow environment, such as a
closed briefcase, while it is running. Restricting the airflow can damage the
computer or cause a fire.The computer turns on the fan when the computer gets
hot. Fan noise is normal and does not indicate a problem with the fan or the
computer.
1RJ-11 port 2RJ-45 network port
3power, HDD indicators 4multimode DisplayPort
5AC adapter 6security cable slot
7VGA 8eSATA/PowerShare™ USB
port
9PowerShare™ USB port 10 SmartCard Reader
1
2
4567
9
10
8
3

10 About Your Computer
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DELL CONFIDENTIAL – PRELIMINARY 2/14/08 - FOR PROOF ONLY
Battery Removal
Remove the battery by sliding the battery tabs inward and moving the battery
away from the notebook. Install the battery by pushing the battery inward
until it clicks into place.