Dell PowerVault E03J Series User manual

Dell™ PowerVault™
MD1200 and MD1220
Storage Enclosures
Hardware Owner’s
Manual
Regulatory Model: E03J Series and E04J Series
Regulatory Type: E03J001 and E04J001
book.book Page 1 Monday, December 7, 2009 4:51 PM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2009 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, OpenManage, PowerEdge, and PowerVault are
trademarks of Dell Inc.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model: E03J Series and E04J Series
Regulatory Type: E03J001 and E04J001
October 2009 Rev. A00
book.book Page 2 Monday, December 7, 2009 4:51 PM

Contents 3
Contents
1 About Your Enclosure . . . . . . . . . . . . . . . . 7
Front-Panel Features and Indicators . . . . . . . . . . . 7
Front-Bezel Features and Indicators . . . . . . . . . . . 9
Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 11
Back-Panel Features and Indicators . . . . . . . . . . 12
Enclosure Management Module . . . . . . . . . . . . 13
Enclosure Failover When Two EMMs are
Installed. . . . . . . . . . . . . . . . . . . . . . . 16
EMM Thermal Shutdown . . . . . . . . . . . . . . 16
Enclosure Alarms . . . . . . . . . . . . . . . . . . 16
Power Indicator Codes . . . . . . . . . . . . . . . . . 17
Other Information You May Need . . . . . . . . . . . . 18
2 Operating Your Storage Enclosure . . . . . 19
Before You Begin . . . . . . . . . . . . . . . . . . . . 19
Cabling Your Enclosure . . . . . . . . . . . . . . . . . 19
Connecting the Enclosure . . . . . . . . . . . . . . . . 20
Changing Your Enclosure’s Operating Mode . . . . . . 25
Managing Your Storage Enclosure . . . . . . . . . . . 26
book.book Page 3 Monday, December 7, 2009 4:51 PM

4Contents
Downloading Firmware . . . . . . . . . . . . . . . . . 26
3 Installing Enclosure Components . . . . . 27
Recommended Tools . . . . . . . . . . . . . . . . . . . 27
Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 27
Removing the Front Bezel. . . . . . . . . . . . . . 27
Installing the Front Bezel . . . . . . . . . . . . . . 28
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 29
Removing a Drive Blank. . . . . . . . . . . . . . . 29
Installing a Drive Blank . . . . . . . . . . . . . . . 31
Removing a Hard Drive . . . . . . . . . . . . . . . 31
Installing a Hard Drive . . . . . . . . . . . . . . . 32
Removing a Hard Drive From a Hard-Drive
Carrier. . . . . . . . . . . . . . . . . . . . . . . . 33
Installing a Hard Drive Into a Drive Carrier . . . . . 35
Enclosure Management Module. . . . . . . . . . . . . 35
Removing an EMM Blank . . . . . . . . . . . . . . 35
Installing an EMM Blank . . . . . . . . . . . . . . 36
Removing an EMM . . . . . . . . . . . . . . . . . 37
Installing an EMM. . . . . . . . . . . . . . . . . . 39
Power Supply/Cooling Fan Module . . . . . . . . . . . 39
Removing a Power Supply/Cooling Fan Module . . 39
Installing a Power Supply/Cooling Fan Module . . 41
Control Panel . . . . . . . . . . . . . . . . . . . . . . . 42
Removing the Control Panel . . . . . . . . . . . . 42
Installing the Control Panel . . . . . . . . . . . . . 44
Backplane . . . . . . . . . . . . . . . . . . . . . . . . 44
Removing the Backplane . . . . . . . . . . . . . . 44
book.book Page 4 Monday, December 7, 2009 4:51 PM

Contents 5
Installing the Backplane . . . . . . . . . . . . . . 47
4 Troubleshooting Your Enclosure . . . . . . . 49
Safety First—For You and Your Enclosure . . . . . . . 49
Troubleshooting Enclosure Startup Failure . . . . . . . 49
Troubleshooting Loss of Communication . . . . . . . . 49
Troubleshooting External Connections . . . . . . . . . 49
Troubleshooting Power Supply/Cooling Fan Module . . 50
Troubleshooting Enclosure Cooling Problems . . . . . 51
Troubleshooting Enclosure Management Modules. . . 52
Troubleshooting Hard Drives . . . . . . . . . . . . . . 53
Troubleshooting Enclosure Connections . . . . . . . . 54
Troubleshooting a Wet Enclosure . . . . . . . . . . . . 54
Troubleshooting a Damaged Enclosure . . . . . . . . . 55
5 Getting Help. . . . . . . . . . . . . . . . . . . . . . . 57
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 57
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
book.book Page 5 Monday, December 7, 2009 4:51 PM

6Contents
book.book Page 6 Monday, December 7, 2009 4:51 PM

About Your Enclosure 7
About Your Enclosure
Front-Panel Features and Indicators
Figure 1-1. Front-Panel Features and Indicators—Dell™ PowerVault™ MD1200
Figure 1-2. Front-Panel Features and Indicators—Dell PowerVault MD1220
1
2
3
5
4
6
1
2
3
4
6
5
book.book Page 7 Monday, December 7, 2009 4:51 PM

8About Your Enclosure
Item Indicator, Button, or
Connector
Icon Description
1 Enclosure status LED The enclosure status LED lights when
the enclosure power is on.
Lights blue during normal operation and
when the host server is identifying
the enclosure.
Blinks blue when a host server is
identifying the enclosure or when the
system identification button is pressed.
Lights amber when the enclosure is
turned on or is reset.
Blinks amber when the enclosure is in
the fault state.
2 Power LED The power LED lights when at least one
power supply is supplying power to
the enclosure.
3 Split mode LED The split mode LED lights when
the enclosure is in a split-mode
configuration.
If the LED is not lit, it indicates that
the enclosure is in a unified-mode
configuration.
4 System identification
button
The system identification button on the
front control panel can be used to locate
a particular enclosure within a rack.
When the button is pushed, the system
status indicators on the control panel
and the EMM blinks blue until the
button is pushed again.
book.book Page 8 Monday, December 7, 2009 4:51 PM

About Your Enclosure 9
Front-Bezel Features and Indicators
Figure 1-3. Front-Bezel Features and Indicators
5 Hard drives PowerVault MD1200—Up to 12 3.5-inch
SAS hot-swappable hard drives.
PowerVault MD1220—Up to 24 2.5-inch
SAS hot-swappable hard drives.
6 Enclosure mode
switch
When set in the top position, the
enclosure is configured in unified mode.
When set in the bottom position, the
enclosure is configured in split mode.
Item Indicator, Button, or
Connector
Icon Description
1
2
3
book.book Page 9 Monday, December 7, 2009 4:51 PM

10 About Your Enclosure
Item Indicator, Button, or
Connector
Icon Description
1 Enclosure status LED The enclosure status LED lights when
the enclosure power is on.
Lights blue during normal operation and
when the host server is identifying
the enclosure.
Blinks blue when a host server is
identifying the enclosure or when the
system identification button is pressed.
Lights amber when the enclosure is
turned on or is reset.
Blinks amber when the enclosure is in
the fault state.
2 Power LED The power LED lights when at least one
power supply is supplying power to
the enclosure.
3 Split mode LED The split mode LED lights when
the enclosure is in a split-mode
configuration.
If the LED is not lit, it indicates that
the enclosure is in a unified-mode
configuration.
book.book Page 10 Monday, December 7, 2009 4:51 PM

About Your Enclosure 11
Hard-Drive Indicator Patterns
Figure 1-4. Hard Drive Indicators
1 hard-drive activity indicator (green) 2 hard-drive status indicator (green
and amber)
Drive-Status Indicator Pattern (RAID Only) Condition
Blinks green two times per second Identify drive/preparing for removal
Off Drive ready for insertion or removal
NOTE: The drive status indicator remains
off until all hard drives are initialized after
system power is turned on. Drives are not
ready for insertion or removal during this
time. The Dell PowerEdge™ RAID controller
PERC H800 may take up to a minute to
discover and initialize all the hard drives.
12
book.book Page 11 Monday, December 7, 2009 4:51 PM

12 About Your Enclosure
Back-Panel Features and Indicators
Figure 1-5. Back-Panel Features and Indicators
Blinks green, amber, and off Drive predicted failure
Blinks amber four times per second Drive failed
Blinks green slowly Drive rebuilding
Steady green Drive online
Blinks green three seconds, amber
three seconds, and off six seconds.
Rebuild aborted
Item Indicator, Button, or
Connector
Icon Description
1 Power supply/cooling
fan module
PS 1 600 W power supply.
For more information, see "Power Indicator
Codes" on page 17.
2 Primary enclosure
management module
(EMM)
EMM 0 The EMM provides:
• a data path between the enclosure and the
host server.
• enclosure management functions for your
enclosure.
3 Secondary EMM EMM 1
Drive-Status Indicator Pattern (RAID Only) Condition
123 45
book.book Page 12 Monday, December 7, 2009 4:51 PM

About Your Enclosure 13
Enclosure Management Module
Each EMM provides the following data path and enclosure management
functions for your enclosure:
• Monitoring and controlling enclosure environment elements such as
temperature, fan, power supplies, and enclosure LEDs.
• Controlling access to hard drives.
• Communicating enclosure attributes and states to the host server.
NOTE: At least one EMM must be installed in the enclosure. If only one EMM is
installed in the enclosure, it must be installed in the primary EMM bay and a blank
must be installed in the secondary EMM bay. See "Installing an EMM Blank" on
page 36.
4 Power switches (2) The power switch controls the power supply
output to the enclosure.
5 Power supply/cooling
fan module
PS 2 600 W power supply.
For more information, see "Power Indicator
Codes" on page 17.
Item Indicator, Button, or
Connector
Icon Description
book.book Page 13 Monday, December 7, 2009 4:51 PM

14 About Your Enclosure
Figure 1-6. Enclosure Management Module
Item Indicator, Button, or
Connector
Icon Description
1 System status
indicator
Blinks blue when the system
identification button is pushed. You can
identify a particular enclosure in a rack
using the system identification indicator.
2 Debug port For engineering use only.
3 SAS port (In) IN Provides SAS connections for cabling the
host or an upchain expansion enclosure
(unified mode only).
4 In port link status Lights green when all the links to the
port are connected.
Lights amber when one or more links to
the port are not connected.
The LED remains off if enclosure is not
connected.
5 SAS port (Out) OUT Provides SAS connections for cabling to
the next down chain expansion enclosure
in a daisy chain (unified mode only).
NOTE: The SAS port Out is disabled if the
enclosure is running in a split-mode
configuration.
1 2 34 567
book.book Page 14 Monday, December 7, 2009 4:51 PM

About Your Enclosure 15
6 Out port link status Lights green when all the links out of the
port are connected.
Lights amber when one or more links out
of the port are not connected.
The LED remains off if enclosure is not
connected.
7 EMM status LED Lights green when the EMM is
functioning properly.
Lights amber when the enclosure does
not boot or is not properly configured.
Blinks green (On 250 ms*Off 250 ms)
when a firmware download is in progress.
Blinks green (On 1000 ms** Off 1000
ms) when a peer auto-update is in
progress.
Blinks amber (On 250 ms Off 250 ms
[two times]; Off 1000 ms) when the
enclosure is unable to communicate with
enclosure devices.
Blinks amber (On 250 ms *Off 250 ms
[four times]; Off 1000 ms) when a
firmware update fails.
Blinks amber (On 250 ms Off 250 ms
[five times]; Off 1000 ms) when the
firmware versions are different between
two EMMs in an enclosure.
*indicates that the LED blinks fast.
**indicates that the LED blinks slowly.
Item Indicator, Button, or
Connector
Icon Description
book.book Page 15 Monday, December 7, 2009 4:51 PM

16 About Your Enclosure
Enclosure Failover When Two EMMs are Installed
If two EMMs are installed, a certain degree of failover is offered. Control and
monitoring of the enclosure elements can be transferred from one EMM to
another in the event of an EMM failure. A failover occurs whenever
communication is lost between an EMM and its peer.
In the event of a peer EMM failure, the surviving EMM activates the amber
status LED of the failed EMM. The surviving EMM then takes over the
responsibility of enclosure management, which includes monitoring and
control of the audible alarm, enclosure LEDs, power supplies, and fans.
Failover does not include providing connectivity to the drives controlled by
the failed EMM. When a failed EMM is replaced, enclosure management
functions do not automatically return to the replaced EMM unless an
additional failure occurs that triggers another failover event. The new EMM
only restores the data path to the hard drives controlled by the failed EMM.
EMM Thermal Shutdown
If critical internal temperatures are reached, the enclosure shuts down
automatically through either a thermal shutdown command issued by the
EMM firmware or through a command from Dell™ OpenManage™ Server
Administrator.
Enclosure Alarms
An audible alarm is activated if any of the fault conditions listed below occur.
The alarm sounds continuously if:
• More than one fan has failed or a power supply/cooling fan module is not
installed.
• One or more temperature sensors are in critical range.
book.book Page 16 Monday, December 7, 2009 4:51 PM

About Your Enclosure 17
The alarm sounds every 10 seconds if:
• One power supply has failed.
• One cooling fan has failed.
• One or more temperature sensors are in warning range.
• One EMM has failed.
NOTE: The alarm is disabled by default. To enable the alarm, you must change the
default setting in Server Administrator. For more information, see the Server
Administrator documentation at support.dell.com/manuals.
Power Indicator Codes
Figure 1-7. Power Indicator Codes
Item LED Type Icon Description
1 DC power The LED lights green when the DC
output voltage is within the limit.
If this LED is off, it indicates that the
DC output voltages are not within the
limit.
1
2
3
book.book Page 17 Monday, December 7, 2009 4:51 PM

18 About Your Enclosure
Other Information You May Need
WARNING: See the safety and regulatory information that shipped with your
system. Warranty information may be included within this document or as a
separate document.
• The rack documentation included with your rack solution describes how to
install your system into a rack.
•The
Getting Started Guide provides an overview of system features, setting
up your system, and technical specifications.
• The OpenManage Server Administrator documentation provides
information about managing your storage solution using the storage
management service within the server administrator.
•The
Dell PowerEdge RAID Controller (PERC) H700 and H800 User’s
Guide
provides information about configuring RAID.
• Any media that ships with your system that provides documentation and
tools for configuring and managing your system, including those
pertaining to the operating system, system management software, system
updates, and system components that you purchased with your system.
NOTE: Always check for updates on support.dell.com/manuals and read the
updates first because they often supersede information in other documents.
2 Power supply/cooling
fan fault
The LED lights amber when the DC
output voltage is not within the limit or
a fault with the fan is detected.
If this LED is off, it indicates that no
fault condition is present.
3 AC power The LED lights green when the AC
input voltage is within the limit.
If this LED is off, it indicates either
there is no power or the AC input voltage
is not within the limit.
Item LED Type Icon Description
book.book Page 18 Monday, December 7, 2009 4:51 PM

Operating Your Storage Enclosure 19
Operating Your Storage Enclosure
Before You Begin
Before connecting your storage enclosure, ensure that the following are
available:
• Power cables
• SAS cables
• Rail kit
•
Dell Systems Management Tools and Documentation media
• Documentation
– Getting Started Guide
– Rack Installation Instructions
– Safety instructions
Cabling Your Enclosure
You can cable your enclosure in either a unified-mode configuration or in a
split-mode configuration.
• In a unified-mode configuration your
enclosure is connected to one host,
for example, a server with a controller card. Your
enclosure can be one of
up to four enclosures daisy-chained to a single port on the controller card
in your host server. The enclosure can also be connected in a redundant
path mode with two connections to single host server. See Figure 2-2 and
Figure 2-3 for cabling diagrams of a unified mode configuration.
• In a split-mode configuration, your enclosure is connected to two separate
controller cards. The controller cards may reside in the same server or in
two different servers. The enclosure bus is logically split in half where the
first half of the enclosure is managed by one controller and the second half
of the enclosure is managed by the second controller. Table 2-1 lists the
book.book Page 19 Monday, December 7, 2009 4:51 PM

20 Operating Your Storage Enclosure
drives that are controlled by each enclosure management module (EMM)
in a split-mode configuration. See Figure 2-4 for a cabling diagram of a
split-mode configuration.
NOTE: Clustering is not supported on PowerVault MD1200 and
PowerVault M1220 enclosures.
The operating mode is selected using the enclosure mode switch on the front
panel of the enclosure.
NOTE: The enclosure mode switch must be set to either unified mode or split mode
before the enclosure is turned on. Changing the configuration mode after turning on
the enclosure has no effect on the enclosure configuration until the enclosure
is rebooted.
Connecting the Enclosure
1 Ensure that the latest version of Dell OpenManage™ Server Administrator
is installed. For installation instructions and supported operating systems,
see the Server Administrator documentation.
NOTE: The minimum version of Server Administrator supported on your
enclosure is 6.2.
2 Turn off the host system and all attached devices.
3 Connect the SAS cable(s) to the EMM SAS connector on the storage
enclosure and to the RAID controller on the host system. Push the cable
into the connector until it clicks into place. See Figure 2-1.
NOTE: Connectors on both ends of the SAS cable are universally keyed. You
can connect either end of the cable to the EMM or the RAID controller.
NOTE: To remove the SAS cable, you must pull the pull-tab to release the
cable from the connector on the EMM and the host system. See Figure 2-1.
Table 2-1. Split-Mode Configuration
Enclosure EMM 0 EMM 1
Dell PowerVault MD1200 Drives 6 to 11 Drives 0 to 5
Dell PowerVault MD1220 Drives 12 to 23 Drives 0 to 11
book.book Page 20 Monday, December 7, 2009 4:51 PM