Dell SuperMassive 9800 User manual

Getting Started Guide
Dell SonicWALL SuperMassive Appliances
NETWORK SECURITY
SuperMassive 9800
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1
Notes, Cautions, and Warnings
© 2014 Dell Inc.
All rights reserved.
Trademarks: Dell™, the DELL logo, SonicWALL™, and all other SonicWALL product and service names and slogans are trademarks of
Dell, Inc. Other product and company names mentioned herein may be trademarks and/or registered trademarks of their respective
companies and are the sole property of their respective manufacturers.
2014 – 09 P/N 232-002035-50 Rev. A
NOTE: A NOTE indicates important information that helps you make better use of your system.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
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2| In this Guide
In this Guide
This Getting Started Guide provides instructions for basic installation and configuration of the Dell SonicWALL SuperMassive 9800.
Chapter 1 Sections Include
Introduction to the SuperMassive 9800,
page 5
•SuperMassive 9800 Package Contents, page 6
•The Front Panel, page 7
•The Back Panel, page 8
•SuperMassive 9800 LED Activity, page 9
•Setup Process Overview, page 11
Chapter 2 Sections Include
Setting up the Appliance, page 13 •Determining the WAN Type, page 14
•System Requirements, page 14
•Recording Configuration Information, page 15
•Initial Setup, page 16
•Troubleshooting Your Connections, page 21
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3
Chapter 3 Sections Include
Registering, Licensing, and Upgrading, page 23 •Using MySonicWALL, page 24
•Creating a MySonicWALL Account, page 24
•Registration Overview, page 25
•Registering in SonicOS, page 25
•Alternative Registration Options, page 26
•Licensing Security Services, page 27
•Activating & Managing Licenses Using MySonicWALL, page 28
•Upgrading Firmware, page 29
Chapter 4 Sections Include
Deployment Scenarios, page 31 •Deployment Scenarios, page 32
•Configuring NAT Mode Gateway, page 36
•Configuring a Stateful HA Pair, page 37
•Configuring Wire Mode, page 43
Chapter 5 Sections Include
Support and Training Options, page 49 •Customer Support, page 50
•Knowledge Portal, page 50
•User Forums, page 51
•Training, page 51
•Related Documentation, page 52
Chapter 6 Sections Include
Rack Mounting Instructions, page 53 •Rack Mounting Instructions, page 54
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5
Introduction to the SuperMassive 9800
In this Section:
This section describes the items shipped with the Dell SonicWALL SuperMassive 9800 appliance, provides front and rear illustrations of
the SuperMassive 9800, and includes a flow diagram illustrating the steps for setting up the appliance.
•SuperMassive 9800 Package Contents, page 6
•The Front Panel, page 7
•The Back Panel, page 8
•SuperMassive 9800 LED Activity, page 9
•Setup Process Overview, page 11
1
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6| SuperMassive 9800 Package Contents
SuperMassive 9800 Package Contents
Before you begin the setup process, verify that your package contains the following items:
1. One Dell SonicWALL SuperMassive 9800 appliance
2. One Rack Mounting Kit
3. One serial CLI cable
4. One Ethernet cable
5. Two power cords*
6. One Dell SonicWALL SuperMassive 9800 Getting Started Guide
*The included power cord(s) are approved for use only in specific countries or regions. Before using a power cord, verify that it is rated and approved for use in your location. The
power cords are for AC mains installation only. Field conversion DC power cable is different, see Safety and Regulatory Information for more information.
Missing Items? If any items are missing from your package, contact Dell SonicWALL Support:
Web: https://support.software.dell.com/
Email: customer_service@sonicwall.com
Getting Started Guide
Dell SonicWALL SuperMassive Appliance
NETWORK SECURITY SuperMassive 9800
1
45
6
3
2
SonicWALL SuperMassive 9800 CONSOLE
SDHC
MGMT X23 X21
X20 X6 X4
1GE
10GE X2 X0
X1X3X5X7
X22
B0
B1
ALARM
TEST
PWR 1 PWR 2
X14 X12X18 X16 X10 X8
X9X11X13X15X17X19
80GB
SSD
80GB
SSD
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7
The Front Panel
SonicWALL SuperMassive 9800
CONSOLE
SDHC
MGMT
X23 X21
X20 X6 X4
1GE
10GE X2 X0
X1X3X5X7
X22
B1
B2
ALARM
TEST
PWR 1 PWR 2
X14 X12X18 X16 X10 X8
X9X11X13X15X17X19
80GB
SSD
80GB
SSD
LCD Screen
Control Buttons
Console Port
USB Ports (2)
LED Indicators
X0-X7 (1 GE)
Power Button
Access the SonicOS Command Line Interface (CLI) via
the serial CLI cable
USB 2.0 mass storage device support
High-speed copper Gigabit Ethernet ports
LED indicators provide status for Power Supplies, Test, Alarms, and Blade
modules. For information describing LED colors and activity, refer to the
LED Activity table in this document.
Navigate the LCD screen; for future use
Display the following when connected to
MGMT port: Chassis IP, Blade IP, Subnet
Mask, Gateway IP
1 Gigabit Ethernet Management Interface
SDHC Port
SSD Drives
Secure Digital High-Capacity (SDHC) port for future
use
Two Solid State Drives (SSD) with 80 GB of capacity
for storage (HD0 and HD1)
Press to turn the
appliance On or O
X8-X19 (1 GE SFP)
X20-X23 (XAUI SFP+)
1 Gigabit Ethernet hot-pluggable SFP interfaces for
high-speed ber or copper Ethernet communication
XAUI (10 Gigabit Attachment Unit Interface)
hot-pluggable ports
MGMT Port (1 GE)
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8| The Back Panel
The Back Panel
Warning: Potential Hazard from Fan
This manual contains specific warning and caution statements where they apply. Please read the Safety Instructions before
use! See Product Safety and Regulatory Information, page 59.
Expansion Module
Expansion Module Bay
Fans (6)
Power Supplies (2)
For Dell SonicWALL-approved
expansion modules
Auto-throttling fans for system temperature control
Dual power supplies for redundant AC power and added reliability
Field conversion is available to convert to DC mains
DC power supplies use dierent input connector and power cables
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9
SuperMassive 9800 LED Activity
The following table describes the different LEDs of the SuperMassive 9800:
LED Used for Color Description
PWR1 Power Supply 1
status
Solid Blue System is powered on and Power Supply 1 is operating normally
Solid Yellow Power Supply 1 is down or not detected in the chassis
PWR2 Power Supply 2
status
Solid Blue System is powered on and Power Supply 2 is operating normally
Solid Yellow Power Supply 2 is down or not detected in the chassis
TEST Test / boot status Off System is up and operational
Solid Yellow System is starting up
Blinking Yellow System is in SafeMode
ALARM Alarm condition Off No alarms are present
Blinking Yellow Minor system alarm, such as a policy alert
Blinking Red Major or critical system alarm, such as a thermal alert or fan alert
B1 Blade 1 status Off Blade is powered down
Blinking Green Blade is powered on, but is not active
Solid Green Blade is powered on and is operational
B2 Blade 2 status Off Off - Blade is powered down
Blinking Green Blade is powered on, but is not active
Solid Green Blade is powered on and is operational
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10 | SuperMassive 9800 LED Activity
Port LED Activity
This section describes the ports on the front bezel of the SuperMassive 9800 appliance and provides a description of the associated LED
activity.
Port Type Port Name /
Interface
LED Color Description
Copper MGMT or
X0 - X7
Amber Indicates 1 Gbps
Green Indicates 10 Gbps
Blinking Yellow Indicates data is transmitting and/or receiving
Off No link or 10 Mbps
SFP X8 - X19 Amber Indicates 1 Gbps
Green Indicates 100 Mbps
Blinking Yellow Indicates data is transmitting and/or receiving
Off No link or 10 Mbps
SFP+ X20 - X23 Amber Indicates 1 Gbps
Green Indicates 10 Gbps
Blinking Amber Indicates data is transmitting and/or receiving
Off No link
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11
Setup Process Overview
The following flow chart illustrates the necessary steps in the process of getting started with your new Dell SonicWALL SuperMassive
9800 appliance.
Verify
Pre-Configuration
Requirements
Start Up
Management
Computer
Perform Initial
Setup
Register
Appliance in
SonicOS
Complete
Deployment
Configuration
Create a
MySonicWALL
Account
Initial Setup Process
Registration, Licensing, and Configuration Process
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12 | Setup Process Overview
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13
Setting up the Appliance
In this Section:
This section provides an overview of available WAN types, a section to record configuration information, and initial setup information and
procedures.
•Determining the WAN Type, page 14
•System Requirements, page 14
•Recording Configuration Information, page 15
•Initial Setup, page 16
•Connecting to the Internet, page 18
•Troubleshooting Your Connections, page 21
2
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14 | Determining the WAN Type
Determining the WAN Type
Before configuring your Dell SonicWALL SuperMassive 9800
appliance, you will need to determine the type of WAN
connection your setup will use. Dell SonicWALL recommends
the following types:
•Static—Configures the appliance for a network that uses
static IP addresses.
•DHCP—Configures the appliance to request IP settings from
a DHCP server in your network or on the Internet.
System Requirements
Before beginning the setup process, verify that you have:
• An Internet connection
• A Web browser supporting Java Script and HTTP uploads.
Accepted Browser Browser Version Number
Internet Explorer 8.0 and higher
Chrome 18.0 and higher
Firefox 16.0 and higher
Safari 5.0 and higher
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Recording Configuration Information | 15
Recording Configuration Information
Use this section to record your configuration information. Be
sure to keep for future reference.
The default MGMT interface IP address is 192.168.168.168.
Registration Information
Networking Information
Administrator Information
Internet Service Provider (ISP) Information
Record the following information about your current Internet
service:
Serial Number: Record the serial number found on
the bottom panel of your
Dell SonicWALL appliance.
Authentication Code: Record the authentication code found
on the System > Status page,
“showstatus” from the CLI, or the
bottom panel of your Dell SonicWALL
appliance.
LAN IP Address:
_____._____._____._____
Select a static IP address for your
Dell SonicWALL appliance that is
within the range of your local network.
(default is 10.10.10.10 for X0/LAN)
Subnet Mask:
_____._____._____._____
Record the subnet mask for the local
network. Client devices connecting
through the appliance are assigned IP
addresses in this network.
(default is 255.255.255.0)
Ethernet WAN IP Address:
_____._____._____._____
Select a static IP address for your
Ethernet WAN. This setting only
applies if you are already using an
ISP that assigns a static IP address.
Admin Name: Select an administrator account name.
(default is admin)
Admin Password: Select an administrator password.
(default is password)
If you are
connecting with
DHCP
No information is usually required. However,
some providers may require a Host Name:
_________________________________
If you are
connecting with
Static IP
IP Address: _____._____._____._____
Subnet Mask:_____._____._____._____
Default Gateway: _____._____._____._____
Primary DNS: _____._____._____._____
DNS 2 (optional): _____._____._____._____
DNS 3 (optional): _____._____._____._____
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16 | Initial Setup
Initial Setup
The diagram below illustrates how to connect your management computer to the Dell SonicWALL SuperMassive 9800 appliance for
initial setup.
MGMT
Management Computer
Dell SonicWALL Appliance
Ethernet
120V AC
(U.S.)
SonicWALL SuperMassive 9800 CONSOLE
SDHC
MGMT X23 X21
X20 X6 X4
1GE
10GE X2 X0
X1X3X5X7
X22
B0
B1
ALARM
TEST
PWR 1 PWR2
X14 X12X18 X16 X10 X8
X9X11X13X15X17X19
80GB
SSD
80GB
SSD
MGMT
MGMT
X
X2
X2
2
X2
2
X2
2
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Initial Setup | 17
The following sections provide initial configuration information
and instructions for connecting your Dell SonicWALL
SuperMassive 9800 appliance for initial setup.
•Connecting the MGMT Port, page 17
•Applying Power to the SuperMassive 9800, page 17
•Using the Setup Wizard, page 17
Connecting the MGMT Port
1. Using the provided Ethernet cable, connect one end of the
cable to the computer you are using to manage the
Dell SonicWALL SuperMassive appliance.
2. Connect the other end of the Ethernet cable to the MGMT
port on your Dell SonicWALL SuperMassive appliance.
The default MGMT port IP address is:
<http://192.168.168.168>.
Applying Power to the SuperMassive 9800
Connect the AC power cords from the Dell SonicWALL
SuperMassive appliance into appropriate power outlets.
For further information regarding power requirements, refer to
Product Safety and Regulatory Information, page 59 of this
document.
Using the Setup Wizard
When you are ready to begin initial setup, configure your
management computer with a static IP address on the
192.168.168.0/24 subnet, such as 192.168.168.20. This allows
your computer to connect to SonicOS via the MGMT interface.
Note: Be sure to disable pop-up blocking software, or set your
Web browser to allow pop-ups and cookies.
To access the SonicOS management interface, follow the steps
listed:
1. With your computer connected to the appliance MGMT
port, start your Web browser and navigate to the default
MGMT interface IP address: <http://192.168.168.168>.
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18 | Connecting to the Internet
2. Launch the Dell SonicWALL Setup Wizard by clicking the
first Here link. This wizard helps you quickly configure the
Dell SonicWALL appliance to secure your Internet
connection.
3. Follow the on-screen prompts to complete the
Dell SonicWALL Setup Wizard.
4. A Setup Wizard Summary page displays at the end of the
wizard. Verify the information you’ve entered is correct,
then click Apply.
5. Once completed, a Setup Wizard Completion notice
displays.
6. Click Close.
7. Continue to Connecting to the Internet, page 18 to connect
the appliance for Internet access and then refer to
Registering, Licensing, and Upgrading, page 23 to begin
the registration process.
Connecting to the Internet
After initial setup is complete, connect the LAN and WAN
interfaces for access to external networks or the Internet. You
cannot reach the Internet or other WAN destinations while
connected to the MGMT interface.
For Internet access, configure your management computer with
one of the following:
• Obtain an IP address automatically using DHCP
• A static IP address on the default LAN subnet
(10.10.10.0/24)
• A static IP address on the configured LAN subnet if you
changed it during initial setup
Note: Internet connectivity is needed for the recommended
product registration process.
Connecting the LAN Port
1. Connect one end of an Ethernet cable to your computer or
to your local network switch or other networking device.
2. Connect the other end of the Ethernet cable to the X0
(LAN) port on your SuperMassive appliance.
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Connecting to the Internet | 19
Connecting the WAN Port
1. Connect one end of an Ethernet cable to your Internet
connection.
2. Connect the other end of the Ethernet cable to the X1
(WAN) port on your Dell SonicWALL SuperMassive
appliance.
Testing Your Internet Connection
Use the following steps to test your Internet connection:
1. After you exit the Setup Wizard, connect your computer to
the X0 (LAN) port.
2. Point your browser to the X0 IP address configured during
initial setup (default <https://10.10.10.10>).
3. When the login page appears, log into the SonicOS
management interface as admin, using the configured
password (default password).
4. Open a command prompt window on your computer and
enter the command: ping sonicwall.com
5. Open another Web browser and navigate to:
<http://www.sonicwall.com>.
If you can view the Dell SonicWALL home page, you have
configured your Dell SonicWALL SuperMassive 9800 correctly.
If you cannot view the Dell SonicWALL home page, try one of
these solutions:
• Renew your management station DHCP address or restart
your management station to accept new network settings from
the DHCP server in the Dell SonicWALL appliance.
• Restart your Internet router to communicate with the DHCP
client in the Dell SonicWALL appliance.
Note: WAN connectivity issues are unrelated to completion of
the MySonicWALL registration process.
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