Draytek Vigor2865 Series User manual

i

ii
Vigor2865
35b Security Firewall
Quick Start Guide
(for Wired Model)
Version: 1. 3
Firmware Version: V4.3.1. 1
(For future update, please visit DrayTek web site)
Date: July 29, 2021

iii
Intellectual Property Rights (IPR) Information
Copyrights © All right s reserved. This publicat ion cont ains inf ormat ion t hat is prot ect ed
by copyright . No part may be reproduced, t ransmit t ed, t ranscribed, st ored in
a ret rieval syst em, or t ranslat ed int o any language wit hout writ t en permission
from t he copyright holders.
Trademarks The f oll owing t rademarks are used in t his document :
Microsoft is a regist ered t rademark of Microsoft Corp.
Windows 8, 10 and Explor er ar e t rademar ks of Microsof t Corp.
Apple and Mac OS are regist ered t rademarks of Apple Inc.
Ot her product s may be t rademarks or regist ered t rademarks of t heir
respect ive manufact urers.
Safety Instructions and Approval
Safety
Instructions
Read t he inst allat ion guide t horoughly before you set up t he rout er.
The rout er is a complicat ed elect ronic unit t hat may be repaired only be
aut horized and qualified personnel. Do not t ry t o open or repair t he
rout er yourself .
Do not place t he rout er in a damp or humid place, e.g. a bat hroom.
Do not st ack t he rout ers.
The rout er should be used in a shelt ered area, wit hin a t emperat ure
range of +5 t o +40 Celsius.
Do not expose t he rout er t o direct sunlight or ot her heat sources. The
housing and elect ronic component s may be damaged by direct sunlight or
heat sources.
Do not deploy t he cable f or LAN connect ion out door t o prevent elect ronic
shock hazards.
Keep t he package out of reach of children.
When you want t o dispose of t he rout er, please f ollow local regulat ions on
conservat ion of t he environment .
Warranty
We warrant t o t he original end user (purchaser) t hat t he rout er will be f ree
from any defect s in workmanship or mat erials for a period of t wo (2) years
f rom t he dat e of purchase f rom t he deal er. Pl ease keep your pur chase r ecei pt
in a saf e place as it serves as proof of dat e of purchase. During t he warrant y
period, and upon proof of purchase, should t he product have indicat ions of
failure due t o f ault y workmanship and/ or mat erials, we will, at our discret ion,
repair or replace t he def ect ive product s or component s, wit hout charge f or
eit her part s or labor, t o what ever ext ent we deem necessary t ore-st ore t he
product t o proper operat ing condit ion. Any replacement will consist of a new
or re-manufact ured f unct ionall y equivalent product of equal value, and will
be off ered solely at our discret ion. This warrant y will not apply if t he product
is modified, misused, t ampered wit h, damaged by an act of God, or subj ect ed
t o abnormal working condit ions. The warrant y does not cover t he bundled or
licensed sof t ware of ot her vendors. Defect s which do not signif icant ly af fect
t he usabilit y of t he product will not be covered by t he warrant y. We reserve
t he right t o revise t he manual and online document at ion and t o make changes
from t ime t o t ime in t he cont ent s hereof wit hout obligat ion t o not if y any
person of such revision or changes.

iv
EU Declaration of Conformity
We DrayTek Corp. , office at No.26, Fushing Rd., Hukou, Hsinchu Industrial Park, Hsinchu 303,
Taiwan, declare under our sole responsibility that the product
Product name: VDSL2 Security Firewall
Model number: Vigor2865
Manufacturer: DrayTek Corp.
Address: No.26, Fushing Rd., Hukou, Hsinchu Industrial Park, Hsinchu 303, Taiwan.
is in conformity with the relevant Union harmonisation legislation:
EMC Directive 2014/30/EU , Low Voltage Directive 2014/35/EU , ErP 2009/125/EC and RoHS
2011/65/EU with reference to the following standards
Standard Version / Issue date
EN 55032 2012+AC:2013 class B
EN 61000-3-2 2014 Class A
EN 61000-3-3 2013
EN 55024 2010+A1:2015
EN 62368 2014+A11:2017
EC No. 1275/2008 2008
Hsinchu 2nd September, 2019 Calvin Ma / President .
(place) (date) (Legal Signature)

v
Regulatory Information
Federal Communicat ion Commission Int erference St at ement
This equipment has been t est ed and f ound t o comply wit h t he limit s for a Class B digit al device,
pursuant t o Part 15 of t he FCC Rules. These limit s are designed t o provide reasonable prot ect ion
against harmful int erf erence in a resident ial inst allat ion. This equipment generat es, uses and can
radiat e radio f requency energy and, if not inst al led and used in accordance wit h t he inst ruct ions, may
cause harmf ul int erference t o radio communicat ions. However, t here is no guarant ee t hat
int erf erence will not occur in a part icular inst all at ion. If t his equipment does cause harmf ul
int erf erence t o radio or t elevision recept ion, which can be det ermined by t urning t he equipment off
and on, t he user is encouraged t o t ry t o correct t he int erf erence by one of t he f ollowing measures:
Reorient or relocat e t he receiving ant enna.
Increase t he separat ion bet ween t he equipment and receiver.
Connect t he equipment int o an out let on a circuit diff erent f rom t hat t o which t he receiver
is connect ed.
Consult t he dealer or an experienced radio/ TV t echnician f or help.
This device complies wit h Part 15 of t he FCC Rules. Operat ion is subj ect t o t he f ollowing t wo
condit ions:
(1) This device may not cause harmf ul int erf erence, and
(2) This device may accept any int erf erence received, including int erf erence t hat may cause
undesired operat ion.
Company name ABP Int ernat ional Inc.
Address 13988 Diplomat Drive Suit e 180 Dallas TX 75234
ZIP Code 75234 E-mail rmesser@abpt ech. com
USA Local
Represent at ive
Cont act Person Mr. Robert
Messer
Tel. [phone]
Caut ion:
Any changes or modif icat ions not expressly approved by t he grant ee of t his device could void t he
user's aut horit y t o operat e t he equipment .
Any changes or modif icat ions not expressly approved by t he part y responsible f or compliance could
void t he user's aut horit y t o operat e t his equipment .
This t ransmit t er must not be co-locat ed or operat ing in conj unct ion wit h any ot her ant enna or
t ransmit t er.
Radiat ion Exposure St at ement : This equipment compli es wit h FCC radiat ion exposure limit s set fort h
f or an uncont rolled environment . This equipment should be inst alled and operat ed wit h minimum
dist ance 20cm bet ween t he radiat or & your body.
More updat e, please visit www. drayt ek. com.

vi
*The ext ernal power suppl y used f or each product will be model dependent .
1 2 3 4 5 6 7 8 9
A Manuf act urer CWT CWT CWT CWT CWT APD APD APD APD
B Address No. 222, Sec.
2, Nankan Rd.,
Luj hu
Township,
Taoyuan
Count y 338,
Taiwan
No. 222, Sec.
2, Nankan Rd.,
Luj hu
Township,
Taoyuan
Count y 338,
Taiwan
No. 222, Sec.
2, Nankan Rd.,
Luj hu
Township,
Taoyuan
Count y 338,
Taiwan
No. 222, Sec.
2, Nankan Rd.,
Luj hu
Township,
Taoyuan
Count y 338,
Taiwan
No. 222, Sec.
2, Nankan Rd.,
Luj hu
Township,
Taoyuan
Count y 338,
Taiwan
No.5, Lane 83,
Lung-Sou St . ,
Taoyuan Cit y
330, Taiwan
No.5, Lane 83,
Lung-Sou St . ,
Taoyuan Cit y
330, Tai wan
No.5, Lane 83,
Lung-Sou St . ,
Taoyuan Cit y
330, Tai wan
No.5, Lane 83,
Lung-Sou St . ,
Taoyuan Cit y
330, Taiwan
2ABB012F UK 2ABB018F UK 2ABL024F UK 2ABL030F UK 2ABN036F UK WA-12M12FG WB-18D12FG WA-24Q12FG WA-36A12FG C Model ident i fier
2ABB012F EU 2ABB018F EU 2ABL024F EU
2ABL030F EU 2ABN036F EU WA-12M12FK WB-18D12FK WA-24Q12FK WA-36A12FK
D Input volt age 100~240V 100~240V 100~240V 100~240V 100~240V 100~240V 100~240V 100~240V 100~240V
Input AC f requency 50/ 60Hz 50/ 60Hz 50/ 60Hz 50/ 60Hz 50/ 60Hz 50/ 60Hz 50/ 60Hz 50/ 60Hz 50/ 60HzE
Ou t pu t vol t age DC 12. 0V 12. 0V 12. 0V 12. 0V 12. 0V 12. 0V 12. 0V 12. 0V 12. 0V
F Ou t put cur rent 1. 0A 1. 5A 2. 0A 2. 5A 3. 0A 1. 0A 1. 5A 2. 0A 3. 0A
G Out put pow er 12. 0W 18. 0W 24. 0W 30. 0W 36. 0W 12. 0W 18. 0W 24.0W 36.0W
H Aver age act i ve
ef f iciency
84.9% 86. 2% 87.6% 87. 8% 89.8% 83. 7% 85. 4% 88. 6% 88. 2%
I Ef f i ci ency at l ow load
10%
73.6% 78. 0% 81.3% 83. 3% 83.7% 74. 5% 80. 5% 86. 4% 85. 4%
J No-l oad power
consumpt ion
0. 07W 0. 07W 0. 07W 0. 07W 0. 07W 0. 07W 0. 10W 0. 07W 0. 10W
Ext er nal power supply (Power Adapt er) informat ion. For more updat e, please visit www. drayt ek. com.

vii
T
Ta ab bl le e o of f C Co on nt te en nt ts s
1. Package Content .................................................................................................. 1
2. Panel Explanation................................................................................................. 2
3. Hardware Installation ........................................................................................... 4
3.1 Network Connection................................................................................................................... 4
3.2 Wall-Mounted Installation ........................................................................................................... 5
4. Software Configuration ........................................................................................ 6
4.1 Quick Start Wizard for Network Connection............................................................................... 6
5. Customer Service ............................................................................................... 12
Be a Registered Owner.................................................................................................................. 12
Firmware & Tools Updates ............................................................................................................. 12

1
1
1. . P Pa ac ck ka ag ge e C Co on nt te en nt t
Take a look at t he package cont ent . If t here is anyt hing missed or damaged,
please cont act DrayTek or dealer immediat ely.
Vigor router Quick Start Guide
RJ-45 Cable (Ethernet) RJ-11 to RJ-11 Cable (Annex A)
RJ-11 to RJ-45 Cable (Annex B) RJ-45 to RJ-45 Cable (Annex B)
The t ype of t he power adapt er depends on t he count ry t hat t he rout er will be
inst alled. * The maximum power consumpt ion is 22 Wat t s.
UK-type Power Adapter EU-type Power Adapter
USA/Taiwan-type Power Adapter AU/NZ-type Power Adapter

2
2
2. . P Pa an ne el l E Ex xp pl la an na at ti io on n
LED Status Explanation
Of f The rout er is powered of f.ACT
Blinking The rout er is powered on and running
normally.
On Int ernet connect ion is ready.
Of f Int ernet connect ion is not ready.
WAN2
Blinking The dat a is t ransmit t ing.
On The QoS funct ion is act ive.QoS
Of f The QoS f unct ion is inact ive.
On USB device is connect ed and ready for use.
Of f No USB device is connect ed.
USB1~2
Blinking The dat a is t ransmit t ing.
On The rout er is ready t o access Int ernet t hrough
DSL link.
DSL
Blinking Slowly: The DSL connect ion is ready.
Quickly: The connect ion is t raining.
On The Web Cont ent Filt er is act ive. (It is
enabled f rom Firewall >> General Setup).
WCF
Of f WCF is disabled.
On The VPN t unnel is act ive.
Of f VPN services are disabled
VPN
Blinking Traf fic is passing t hrough VPN t unnel.
On The DMZ f unct ion is enabled.
Of f The DMZ f unct ion is disabled.
DMZ
Blinking The dat a is t ransmit t ing.
LED on Connect or
On The port is connect ed.
Of f The port is disconnect ed.
Lef t
LED
Blinking The dat a is t ransmit t ing.
On The port is connect ed wit h 1000Mbps.
WAN2
/ P6
Right
LED Of f The port is connect ed wit h 10/ 100Mbps.
On The port is connect ed.
Of f The port is disconnect ed.
Lef t
LED
Blinking The dat a is t ransmit t ing.
On The port is connect ed wit h 1000Mbps.
LAN
P1~P5
Right
LED Of f The port is connect ed wit h 10/ 100Mbps

3
The port “ WAN2 / P6” is swit chable. It can be used for LAN connect ion or WAN
connect ion according t o t he set t ings conf igured in WUI.
Switch on Rear Side
Interface Description
Fact ory Reset Rest ore t he def ault set t ings. Usage: Turn on t he rout er
(ACT LED is blinking). Press t he hole and keep for more t han
5 seconds. When you see t he ACT LED begins t o blink
rapidly t han usual, release t he but t on. Then t he rout er will
rest art wit h t he f act ory default conf igurat ion.
USB1~2 Connect er for a USB device (f or 3G/ 4G USB Modem or
print er or t hermomet er).
WAN2 / P6 Connect er f or local net work devices or modem f or
accessing Int ernet .
LAN P1-P5 Connect ers for local net work devices.
DSL Connect er for accessing t he Int ernet .
PWR Connect er f or a power adapt er.
ON/ OFF Power Swit ch.

4
3
3. . H Ha ar rd dw wa ar re e I In ns st ta al ll la at ti io on n
This sect ion will guide you t o inst all t he rout er t hrough hardware connect ion and
conf igure t he rout er’ s set t ings t hrough web browser.
Bef ore st art ing t o configure t he rout er, you have t o connect your devices
correct ly.
3
3. .1 1 N Ne et tw wo or rk k C Co on nn ne ec ct ti io on n
1. Connect t he DSL int erf ace t o t he land line j ack wit h a DSL line cable, or
Connect t he cable Modem/ DSL Modem/ Media Convert er t o t he WAN port of
rout er wit h Et hernet cable (RJ-45).
2. Connect one end of an Et hernet cable (RJ-45) t o one of t he LAN port s of t he
rout er and t he ot her end of t he cable (RJ-45) int o t he Et hernet port on your
comput er.
3. Connect one end of t he power adapt er t o t he rout er’ s power port on t he
rear panel, and t he ot her side int o a wall out let .
4. Power on t he device by pressing down t he power swit ch on t he rear panel.
5. The syst em st art s t o init iat e. Af t er complet ing t he syst em t est , t he ACT LED
will light up and st art blinking. (For t he det ailed informat ion of LED st at us,
please ref er t o sect ion 3. Panel Explanat ion)

5
3
3. .2 2 W Wa al ll l- -M Mo ou un nt te ed d I In ns st ta al ll la at ti io on n
Vigor rout er has keyhole t ype mount ing slot s on t he underside.
1. Drill t wo holes on t he wall. The dist ance bet ween t he holes shall be 168mm.
2. Fit screws int o t he wall using t he appropriat e t ype of wall plug.
Note
The recommended drill diamet er shall be 6. 5mm (1/ 4” ).
3. When you f inished about procedure, t he rout er has been mount ed on t he
wall f irmly.

6
4
4. . S So of ft tw wa ar re e C Co on nf fi ig gu ur ra at ti io on n
To access Int ernet , please finish basic conf igurat ion af t er complet ing t he
hardware inst allat ion.
4
4. .1 1 Q Qu ui ic ck k S St ta ar rt t W Wi iz za ar rd d f fo or r N Ne et tw wo or rk k C Co on nn ne ec ct ti io on n
The Quick Start Wizard is designed for you t o easily set up your rout er f or
Int ernet access. You can direct ly access t he Quick Start Wizard via Web
Configurat or. Make sure your PC connect s t o t he rout er correct ly.
Note
You may eit her simply set up your comput er t o get IP dynamically
from t he rout er or set up t he IP address of t he comput er t o be t he
same subnet as the default IP address of Vigor router
192.168.1. 1. For t he det ailed inf ormat ion, please refer t o -
Trouble Shoot ing of t he user’ s guide.
Open a web browser on your PC and t ype http:/ / 192. 168.1. 1. A pop-up window
will open t o ask f or username and password. Please t ype “ admin/ admin” as t he
Username/ Password and click Login.
Note
If you f ail t o access t o t he web conf igurat ion, please go t o
“ Trouble Shoot ing” on User’ s Guide f or det ect ing and solving
your problem.
Now, t he Main Screen will pop up. Click Wizards>>Quick Start Wizard.

7
Note
The home page will change slight ly in accordance wit h t he
rout er you have.
If your rout er can be under an environment wit h high speed NAT, t he
conf igurat ion provide here can help you t o deploy and use t he rout er quickly.
The f irst screen of Quick Start Wizard is ent ering login password. Af t er t yping
t he password, please click Next.
On t he next page as shown below, please select t he WAN int erf ace t hat you use.
If DSL i nt erf ace is used, pl ease choose WAN1; if Et hernet int erf ace is used,
please choose WAN2; if 3G USB modem is used, please choose WAN5 or WAN6.

8
Then click Next for next st ep. WAN1, WAN2, WAN5 and WAN6 will bring up
dif f erent configurat ion page. Here, we t ake WAN1 (ADSL/ VDSL2) as an example.
Click Next t o go t o t he following page. You have t o select t he appropriat e
Int ernet access t ype according to the information from your ISP. For example,
you should select PPPoE mode if t he ISP provides you PPPoE int erf ace. In
addit ion, t he f ield of For ADSL Only will be available only when ADSL is det ect ed.
Then click Next for next st ep.

9
P
PP PP Po oE E/ /P PP PP Po oA A
1. Choose WAN1 as WAN Int erf ace and click t he Next but t on; you will get t he
following page.
2. Af t er finished t he above set t ings, simply click Next.

10
3. Please manually ent er t he Username/ Password provided by your ISP. Then
click Next f or viewing summary of such connect ion.
4. Click Finish. A page of Quick Start Wizard Setup OK!!! will appear. Then,
t he syst em st at us of t his prot ocol will be shown.
5. Now, you can enj oy surf ing on t he Int ernet .

11
M
MP Po oA A / / S St ta at ti ic c o or r D Dy yn na am mi ic c I IP P
1. Choose WAN1 as WAN Int erf ace and click t he Next but t on; you will get t he
following page.
2. Please t ype in t he IP address/ mask/ gat eway inf ormat ion originally provided
by your ISP. Then click Next for viewing summary of such connect ion.
3. Click Finish. A page of Quick Start Wizard Setup OK!!! will appear. Then,
t he syst em st at us of t his prot ocol will be shown.
4. Now, you can enj oy surf ing on t he Int ernet .

12
5
5. . C Cu us st to om me er r S Se er rv vi ic ce e
If t he rout er cannot work correct ly af t er t rying many ef fort s, please cont act your
dealer for furt her help right away. For any quest ions, please f eel f ree t o send
e-mail t o support @drayt ek.com.
B
Be e a a R Re eg gi is st te er re ed d O Ow wn ne er r
Web regist rat ion is pref erred. You can regist er your Vigor rout er via
ht t ps: / / myvigor. drayt ek.com.
F
Fi ir rm mw wa ar re e & & T To oo ol ls s U Up pd da at te es s
Due t o t he cont inuous evolut ion of DrayTek t echnology, all rout ers will be
regularly upgraded. Please consult t he DrayTek web sit e f or more informat ion on
newest firmware, t ools and document s.
ht t ps: / / www. drayt ek.com