Dell Inspiron 14 3000 Series Operation and maintenance manual

Inspiron 14 3000
Setup and Specications
Computer Model: Inspiron 14–3473
Regulatory Model: P76G
Regulatory Type: P76G004

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Copyright © 2017 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other
trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be
trademarks of their respective owners.
2017 - 11
Rev. A00

Contents
Set up your computer................................................... 5
Create a USB recovery drive for Windows.....................7
Reinstall Windows using a USB recovery drive..........................................7
Views............................................................................ 9
Front........................................................................................................ 9
Left......................................................................................................... 10
Right....................................................................................................... 10
Base.........................................................................................................11
Display.....................................................................................................12
Back........................................................................................................13
Specications.............................................................. 14
Dimensions and weight........................................................................... 14
Computer model..................................................................................... 14
System information................................................................................. 14
Operating system....................................................................................15
Memory.................................................................................................. 15
Ports and connectors..............................................................................15
Video.......................................................................................................16
Audio.......................................................................................................16
Storage................................................................................................... 16
Media-card reader...................................................................................17
Keyboard................................................................................................. 17
Camera................................................................................................... 18
Touchpad................................................................................................ 18
3

Touchpad gestures............................................................................18
Power adapter........................................................................................ 18
Battery....................................................................................................19
Display....................................................................................................20
Communications.....................................................................................20
Wireless module............................................................................... 20
Computer environment........................................................................... 21
Keyboard shortcuts..................................................... 22
Getting help and contacting Dell................................. 24
Self-help resources.................................................................................24
Contacting Dell.......................................................................................25
4

Set up your computer
1 Connect the power adapter and press the power button.
NOTE: To conserve battery power, the battery might enter power
saving mode. Connect the power adapter and press the power button
to turn on the computer.
2 Finish operating system setup.
For Ubuntu:
Follow the instructions on the screen to nish setup.
For Windows:
Follow the on-screen instructions to complete the setup. When setting up, Dell
recommends that you:
– Connect to a network for Windows updates.
NOTE: If connecting to a secured wireless network, enter the
password for the wireless network access when prompted.
– If connected to the internet, sign-in with or create a Microsoft account. If
not connected to the internet, create an oine account.
– On the Support and Protection screen, enter your contact details.
5

3 Locate and use Dell apps from the Windows Start menu—Recommended
Table 1. Locate Dell apps
Dell Product Registration
Register your computer with Dell.
Dell Help & Support
Access help and support for your computer.
SupportAssist
Proactively checks the health of your computer’s hardware and
software.
NOTE: Renew or upgrade your warranty by clicking the
warranty expiry date in SupportAssist.
Dell Update
Updates your computer with critical xes and important device
drivers as they become available.
Dell Digital Delivery
Download software applications including software that is
purchased but not pre-installed on your computer.
4 Create recovery drive for Windows.
NOTE: It is recommended to create a recovery drive to troubleshoot
and x problems that may occur with Windows.
For more information, see Create a USB recovery drive for Windows.
6

Create a USB recovery drive for
Windows
Dell recommends that you create a recovery drive to troubleshoot and x problems
that may occur with Windows. An empty USB ash drive with a minimum capacity of
16 GB is required to create the recovery drive.
NOTE: The following steps may vary depending on the version of Windows
installed. Refer to the Microsoft support site for latest instructions.
1 Connect the USB ash drive to your computer.
2 In Windows search, type Recovery.
3 In the search results, click Create a recovery drive.
The User Account Control window is displayed.
4 Click Yes to continue.
The Recovery Drive window is displayed.
5 Select Back up system les to the recovery drive and click Next.
6 Select the USB ash drive and click Next.
A message appears, indicating that all data in the USB ash drive will be deleted.
7 Click Create.
NOTE: This process may take several minutes to complete.
8 Click Finish.
Reinstall Windows using a USB recovery drive
CAUTION: This process formats the hard drive and removes all data on your
computer. Ensure that you back up data on your computer before beginning
this task.
NOTE: Before reinstalling Windows, ensure your computer has more than 2
GB of memory and more than 32 GB of storage space.
1 Connect the USB recovery drive to your computer.
2 Restart your computer.
7

3 Press F12 after the Dell logo is displayed on the screen to access the boot menu.
A Preparing one-time boot menu message appears.
4 After the boot menu loads, select the USB recovery device under UEFI BOOT.
The system reboots and a screen to Choose the keyboard layout is displayed.
5 Choose your keyboard layout.
6 In the Choose an option screen, click Troubleshoot.
7 Click Recover from a drive.
8 Choose one of the following options:
–Just remove my les to do a quick format.
–Fully clean the drive to do a complete format.
9 Click Recover to start the recovery process.
This will take several minutes to complete and your computer will restart during
this process.
8

Views
Front
1Left speaker
Provides audio output.
2Power and battery-status light/hard-drive activity light
Indicates the battery-charge status or the hard-drive activity.
NOTE: Press Fn+H to toggle between the power and battery-status
light, and hard-drive activity light.
Hard-drive activity light
Turns on when the computer reads from or writes to the hard drive.
Power and battery-status light
Indicates the power and battery-charge status.
Solid white — Power adapter is connected and the battery has more than 5%
charge.
Amber — Computer is running on battery and the battery has less than 5%
charge.
O
– Power adapter is connected and the battery is fully charged.
– Computer is running on battery and the battery has more than 5% charge.
– Computer is in sleep state, hibernation, or turned o.
3Right speaker
Provides audio output.
9

Left
1Power-adapter port
Connect a power adapter to provide power to your computer and charge the
battery.
2HDMI port
Connect a TV or another HDMI-in enabled device. Provides video and audio
output.
3USB 3.1 Gen 1 ports (2)
Connect peripherals such as external storage devices and printers. Provides
data transfer speeds up to 5 Gbps.
Right
1SD-card slot
Reads from and writes to the SD card.
2Headset port
Connect headphones or a headset (headphone and microphone combo).
3USB 2.0 port
Connect peripherals such as external storage devices and printers. Provides
data transfer speeds up to 480 Mbps.
4Optical drive (optional)
Reads from and writes to CDs and DVDs.
10

5Optical-drive eject button
Press to open the optical drive tray.
6Optical-drive emergency eject pinhole
Used to eject the optical-drive tray manually if the optical-drive eject button
fails.
NOTE: For more information about manually ejecting optical-drive
trays, see the knowledge base article SLN301118 at www.dell.com/
support
7Security-cable slot (for Kensington locks)
Connect a security cable to prevent unauthorized movement of your computer.
Base
1Touchpad
Move your nger on the touchpad to move the mouse pointer. Tap to left-click
and two nger tap to right-click.
2Left-click area
Press to left-click.
3Right-click area
Press to right-click.
11

4Power button
Press to turn on the computer if it is turned o, in sleep state, or in hibernate
state.
Press to put the computer in sleep state if it is turned on.
Press and hold for 4 seconds to force shut-down the computer.
NOTE: You can customize the power-button behavior in Power
Options. For more information, see Me and My Dell at www.dell.com/
support/manuals.
Display
1Camera
Enables you to video chat, capture photos, and record videos.
2Camera-status light
Turns on when the camera is in use.
3Microphone
Provides digital sound input for audio recording, voice calls, and so on.
12

Back
1Service Tag label
The Service Tag is a unique alphanumeric identier that enables Dell service
technicians to identify the hardware components in your computer and access
warranty information.
2Regulatory label (in battery bay)
Contains regulatory information of your computer.
3Battery
Supplies power to the computer. It enables the computer to work without
connecting to an electrical outlet for a limited time.
4Battery-release latch
Lock/unlock the battery in the battery bay. Slide the latch to the unlock
position, to release the battery.
13

Specications
Dimensions and weight
Table 2. Dimensions and weight
Height 23.35 mm (0.92 in)
Width 345 mm (13.58 in)
Depth 243 mm (9.57 in)
Weight (maximum) 2 kg (4.41 lbs)
NOTE: The weight of your
computer varies depending on the
conguration ordered and the
manufacturing variability.
Computer model
Table 3. Computer model
Computer model Inspiron 14-3473
System information
Table 4. System information
Processor • Intel Pentium Silver N5000
• Intel Celeron N4000
Chipset Integrated in the processor
14

Operating system
Table 5. Operating system
Operating systems supported • Ubuntu
• Windows 10 Home 64-bit
• Windows 10 Pro 64-bit
Memory
Table 6. Memory specications
Slots One SODIMM slot
Type DDR4
Speed 2400 MHz
Congurations supported
Per memory module slot 4 GB or 8 GB
Total memory 4 GB or 8 GB
Ports and connectors
Table 7. External ports and connectors
External
USB • One USB 2.0 port
• Two USB 3.1 Gen 1 ports
Audio/Video • One HDMI 1.4b port
• One headset (headphone and
microphone combo) port
15

Table 8. Internal ports and connectors
Internal
M.2 card One M.2 slot for Wi-Fi/Bluetooth
Video
Table 9. Video specications
Integrated
Controller • Intel UHD Graphics 600
• Intel UHD Graphics 605
Memory Shared system memory
Audio
Table 10. Audio specications
Controller Realtek ALC3204 with Waves MaxxAudio
Pro
Speakers Two
Speaker output • Average: 2 W
• Peak: 2.5 W
Microphone Single digital microphone in the camera
assembly
Storage
Table 11. Storage specications
Interface SATA Gen3
Hard drive or eMMC card One 2.5-inch drive (SATA) or eMMC
card
Optical-drive (optional) One 9.5 mm DVD+/-RW drive
16

Capacity
Hard drive Up to 2 TB
eMMC 32 GB
Media-card reader
Table 12. Media-card reader specications
Type One SD-card slot
Cards supported • Secure Digital (SD)
• Secure Digital High Capacity (SDHC)
• SD Extended Capacity (SDXC)
Keyboard
Table 13. Keyboard specications
Type Non-backlit keyboard
Shortcut keys Some keys on your keyboard have two
symbols on them. These keys can be
used to type alternate characters or to
perform secondary functions. To type
the alternate character, press Shift and
the desired key. To perform secondary
functions, press Fn and the desired key.
NOTE: Press Fn+Esc to switch
the primary behavior of the
function keys (F1–F12) between
two modes – multimedia key
mode and function key mode.
NOTE: You can dene the primary
behavior of the function keys (F1–
F12) by changing Function Key
Behavior in BIOS setup program.
17

Camera
Table 14. Camera specications
Resolution • Still image: 0.90 megapixels
• Video: 1280 x 720 (HD) at 30 fps
Diagonal viewing angle 74 degrees
Touchpad
Table 15. Touchpad
Resolution • Horizontal: 3200
• Vertical: 1943
Dimensions • Width: 105 mm (4.13 in)
• Height: 65 mm (2.56 in)
Touchpad gestures
For more information about touchpad gestures for Windows 10, see the Microsoft
knowledge base article 4027871 at support.microsoft.com.
Power adapter
Table 16. Power adapter specications
Type 45 W
Diameter (connector) 4.5 mm
Input current (maximum) 1.3 A
Output current (continuous) 2.31 A
Input voltage 100–240 VAC
Input frequency 50–60 Hz
18

Rated output voltage 19.50 VDC
Temperature range
Operating 0°C to 40°C (32°F to 104°F)
Storage –40°C to 70°C (–40°F to 158°F)
Battery
Table 17. Battery specications
Type 4-cell “smart” lithium-ion (40 WHr)
Dimensions
Width 270 mm (10.62 in)
Depth 37.5 mm (1.47 in)
Height 20 mm (0.78 in)
Weight (maximum) 0.25 kg (0.55 lbs)
Voltage 14.8 VDC
Charging time (approximate) 4 hours (when the computer is o)
Operating time Varies depending on operating
conditions and can signicantly reduce
under certain power-intensive
conditions.
Life span (approximate) 300 discharge/charge cycles
Temperature range
Operating 0°C to 35°C (32°F to 95°F)
Storage –40°C to 65°C (–40°F to 149°F)
Coin-cell battery CR-2032
19

Display
Table 18. Display specications
Type 14-inch HD non-touch (Twisted
Nematic) panel
Resolution (maximum) 1366 x 768
Viewing angle (Left/Right/Up/Down) 40/40/10/30
Pixel pitch 0.2265 mm
Refresh rate 60 Hz
Operating angle 0 degrees (closed) to 135 degrees
Controls Brightness can be controlled using
shortcut keys
Dimensions (excluding bezel)
Height 173.95 mm (6.84 in)
Width 309.4 mm (12.18 in)
Diagonal 355.6 mm (14 in)
Communications
Table 19. Supported Communications
Wireless • Up to Wi-Fi 802.11ac
• Bluetooth 4.1
• Wi-Fi Display Support (optional)
Wireless module
Table 20. Wireless module specications
Transfer rate Up to 433 Mbps
• Up to 433 Mbps
20