Dell Inspiron 15 5000 Series User manual

Inspiron 15 5000
Service Manual
Computer Model: Inspiron 15–5558
Regulatory Model: P51F
Regulatory Type: P51F001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or
loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
©2016 Dell Inc. All rights reserved. This product is protected by U.S. and international
copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in
the United States and/or other jurisdictions. All other marks and names mentioned herein
may be trademarks of their respective companies.
2016 - 08
Rev. A01

Contents
Before working inside your computer........................... 10
Before you begin .....................................................................................10
Safety instructions...................................................................................10
Recommended tools.................................................................................11
After working inside your computer..............................13
Removing the battery...................................................14
Procedure................................................................................................14
Replacing the battery...................................................16
Procedure................................................................................................16
Replacing the optical drive........................................... 17
Prerequisites............................................................................................ 17
Procedure................................................................................................ 17
Removing the optical drive.......................................... 20
Procedure............................................................................................... 20
Post-requisites........................................................................................20
Removing the base cover............................................. 21
Prerequisites............................................................................................21
Procedure................................................................................................21
Replacing the base cover.............................................23
Procedure............................................................................................... 23
Post-requisites........................................................................................23
3

Removing the memory modules...................................24
Prerequisites........................................................................................... 24
Procedure............................................................................................... 24
Replacing the memory modules................................... 26
Procedure............................................................................................... 26
Post-requisites........................................................................................ 27
Removing the hard drive..............................................28
Prerequisites........................................................................................... 28
Procedure............................................................................................... 28
Replacing the hard drive.............................................. 32
Procedure............................................................................................... 32
Post-requisites........................................................................................32
Removing the wireless card......................................... 33
Prerequisites........................................................................................... 33
Procedure............................................................................................... 33
Replacing the wireless card......................................... 35
Procedure............................................................................................... 35
Post-requisites........................................................................................35
Removing the coin-cell battery....................................36
Prerequisites........................................................................................... 36
Procedure............................................................................................... 36
Replacing the coin-cell battery.................................... 38
Procedure............................................................................................... 38
Post-requisites........................................................................................38
4

Removing the keyboard............................................... 39
Prerequisites........................................................................................... 39
Procedure............................................................................................... 39
Replacing the keyboard............................................... 42
Procedure............................................................................................... 42
Post-requisites........................................................................................42
Removing the computer base...................................... 43
Prerequisites........................................................................................... 43
Procedure............................................................................................... 43
Replacing the computer base.......................................48
Procedure............................................................................................... 48
Post-requisites........................................................................................48
Removing the optical-drive interposer.........................49
Prerequisites........................................................................................... 49
Procedure............................................................................................... 49
Replacing the optical-drive interposer..........................51
Procedure................................................................................................51
Post-requisites.........................................................................................51
Removing the speakers................................................52
Prerequisites........................................................................................... 52
Procedure............................................................................................... 52
Replacing the speakers................................................54
Procedure............................................................................................... 54
Post-requisites........................................................................................54
5

Removing the I/O board.............................................. 55
Prerequisites...........................................................................................55
Procedure...............................................................................................55
Replacing the I/O board...............................................57
Procedure............................................................................................... 57
Post-requisites........................................................................................57
Removing the heat-sink assembly................................58
Prerequisites...........................................................................................58
Procedure............................................................................................... 58
Replacing the heat-sink assembly................................60
Procedure............................................................................................... 60
Post-requisites........................................................................................60
Removing the power-button module............................62
Prerequisites........................................................................................... 62
Procedure............................................................................................... 62
Replacing the power-button module............................65
Procedure............................................................................................... 65
Post-requisites........................................................................................65
Removing the system board........................................ 66
Prerequisites...........................................................................................66
Procedure............................................................................................... 66
Replacing the system board......................................... 71
Procedure................................................................................................ 71
Post-requisites........................................................................................ 72
6

Removing the display assembly....................................73
Prerequisites........................................................................................... 73
Procedure............................................................................................... 73
Replacing the display assembly....................................76
Procedure............................................................................................... 76
Post-requisites........................................................................................76
Removing the display bezel..........................................77
Prerequisites............................................................................................77
Procedure................................................................................................77
Replacing the display bezel..........................................79
Procedure............................................................................................... 79
Post-requisites........................................................................................79
Removing the display panel......................................... 80
Prerequisites...........................................................................................80
Procedure............................................................................................... 80
Replacing the display panel..........................................83
Procedure............................................................................................... 83
Post-requisites........................................................................................83
Removing the display hinges........................................84
Prerequisites........................................................................................... 84
Procedure............................................................................................... 84
Replacing the display hinges........................................86
Procedure............................................................................................... 86
Post-requisites........................................................................................86
7

Removing the display cable..........................................87
Prerequisites........................................................................................... 87
Procedure............................................................................................... 87
Replacing the display cable..........................................89
Procedure............................................................................................... 89
Post-requisites........................................................................................89
Removing the display back-cover and antenna
assembly......................................................................90
Prerequisites...........................................................................................90
Procedure............................................................................................... 90
Replacing the display back-cover and antenna
assembly......................................................................92
Procedure............................................................................................... 92
Post-requisites........................................................................................92
Removing the camera.................................................. 93
Prerequisites........................................................................................... 93
Procedure............................................................................................... 93
Replacing the camera.................................................. 95
Procedure............................................................................................... 95
Post-requisites........................................................................................95
Removing the power-adapter port...............................96
Prerequisites...........................................................................................96
Procedure............................................................................................... 96
8

Replacing the power-adapter port...............................98
Procedure............................................................................................... 98
Post-requisites........................................................................................98
Removing the palm-rest assembly............................... 99
Prerequisites...........................................................................................99
Procedure............................................................................................... 99
Replacing the palm-rest assembly...............................101
Procedure.............................................................................................. 101
Post-requisites....................................................................................... 101
Flashing the BIOS.......................................................102
9

Before working inside your
computer
NOTE: The images in this document may differ from your computer
depending on the configuration you ordered.
Before you begin
1 Save and close all open files and exit all open applications.
2 Shut down your computer.
The shut-down instruction varies depending on the operating system installed on
your computer.
– Windows 10: Click Start → Power → Shut down.
– Windows 8.1: On the Start screen, click the power icon → Shut down.
– Windows 7: Click Start → Shut down.
NOTE: If you are using a different operating system, see the
documentation of your operating system for shut-down instructions.
3 Disconnect your computer and all attached devices from their electrical outlets.
4 Disconnect all cables such as telephone cables, network cables, and so on, from
your computer.
5 Disconnect all attached devices and peripherals, such as keyboard, mouse,
monitor, and so on, from your computer.
6 Remove any media card and optical disc from your computer, if applicable.
7 After the computer is unplugged, press and hold the power button for 5 seconds
to ground the system board.
Safety instructions
Use the following safety guidelines to protect your computer from potential damage
and ensure your personal safety.
10

WARNING: Before working inside your computer, read the safety
information that shipped with your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
WARNING: Disconnect all power sources before opening the computer
cover or panels. After you finish working inside the computer, replace all
covers, panels, and screws before connecting to the electrical outlet.
CAUTION: To avoid damaging the computer, ensure that the work surface
is flat and clean.
CAUTION: To avoid damaging the components and cards, handle them by
their edges, and avoid touching pins and contacts.
CAUTION: You should only perform troubleshooting and repairs as
authorized or directed by the Dell technical assistance team. Damage due to
servicing that is not authorized by Dell is not covered by your warranty. See
the safety instructions that shipped with the product or at www.dell.com/
regulatory_compliance.
CAUTION: Before touching anything inside your computer, ground yourself
by touching an unpainted metal surface, such as the metal at the back of
the computer. While you work, periodically touch an unpainted metal
surface to dissipate static electricity, which could harm internal
components.
CAUTION: When you disconnect a cable, pull on its connector or on its pull
tab, not on the cable itself. Some cables have connectors with locking tabs
or thumb-screws that you must disengage before disconnecting the cable.
When disconnecting cables, keep them evenly aligned to avoid bending any
connector pins. When connecting cables, ensure that the ports and
connectors are correctly oriented and aligned.
CAUTION: Press and eject any installed card from the media-card reader.
Recommended tools
The procedures in this document may require the following tools:
• Phillips screwdriver
11

• Plastic scribe
12

After working inside your
computer
CAUTION: Leaving stray or loose screws inside your computer may severely
damage your computer.
1 Replace all screws and ensure that no stray screws remain inside your computer.
2 Connect any external devices, peripherals, or cables you removed before
working on your computer.
3 Replace any media cards, discs, or any other parts that you removed before
working on your computer.
4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
13

Removing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Close the display and turn the computer over.
2 Slide the battery latch to the unlocked position.
3 Using your fingertips, lift the battery at an angle and remove the battery off the
computer base.
1 battery 2 battery latch
3 computer base
14

4 Turn the computer over, open the display, and press the power button for five
seconds to ground the computer.
15

Replacing the battery
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
Slide the tabs on the battery into the slots on the battery bay and snap the battery
into place.
16

Replacing the optical drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Prerequisites
Remove the battery.
Procedure
1 Remove the screw that secures the optical-drive assembly to the computer
base.
2 Using a plastic scribe, push the optical drive through the slot to release the
optical-drive assembly out of the optical-drive bay.
17

3 Slide the optical-drive assembly out of the optical-drive bay.
1 optical-drive assembly 2 optical-drive slot
3 plastic scribe 4 screw
4 Carefully pull the optical-drive bezel and remove it from the optical drive.
18

5 Remove the screws that secure the optical-drive bracket to the optical drive and
remove the optical-drive bracket.
1 optical-drive bezel 2 optical drive
3 optical-drive bracket 4 screws (2)
5 tab
19

Removing the optical drive
WARNING: Before working inside your computer, read the safety
information that shipped with your computer and follow the steps in Before
working inside your computer. After working inside your computer, follow
the instructions in After working inside your computer. For more safety best
practices, see the Regulatory Compliance home page at www.dell.com/
regulatory_compliance.
Procedure
1 Align the screw holes on the optical-drive bracket with the screw holes on the
optical drive.
2 Replace the screws that secure the optical-drive bracket to the optical drive.
3 Align the tabs on the optical-drive bezel with the slots on the optical drive and
snap the optical-drive bezel into place.
4 Slide the optical-drive assembly into the optical-drive bay and align the screw
hole on the optical-drive bracket with the screw hole on the computer base.
5 Replace the screw that secures the optical-drive assembly to the computer
base.
Post-requisites
Replace the battery.
20