Dell Inspiron 22 3000 SERIES User manual

Inspiron 22
3000 Series
Service Manual
Regulatory Model: W17B
Regulatory Type: W17B001

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use
of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss
of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
©2016 Dell Inc. All rights reserved. This product is protected by U.S. and international
copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in
the United States and/or other jurisdictions. All other marks and names mentioned herein may
be trademarks of their respective companies.
2016 - 05
Rev. A00

Contents
1 Before working inside your computer........................................11
Before you begin ........................................................................... 11
Safety instructions..........................................................................12
Recommended tools.....................................................................13
2 After working inside your computer..........................................14
3 Technical overview........................................................................15
Inside view of your computer......................................................16
System-board components......................................................... 17
4 Removing the stand assembly.....................................................19
Easel stand.......................................................................................19
Pedestal stand.................................................................................21
Procedure to remove stand riser from stand base........... 23
5 Replacing the stand assembly.....................................................26
Easel stand.......................................................................................26
Pedestal stand.................................................................................26
Procedure to replace stand riser to stand base.................26
6 Removing the back cover.............................................................27
Prerequisites....................................................................................27
Procedure........................................................................................ 27
7 Replacing the back cover.............................................................29
Procedure........................................................................................29
Post-requisites................................................................................29
8 Removing the optical drive......................................................... 30
Prerequisites................................................................................... 30
3000 Series 3

Procedure........................................................................................30
9 Replacing the optical drive..........................................................33
Procedure........................................................................................33
Post-requisites................................................................................33
10 Removing the hard drive............................................................34
Prerequisites....................................................................................34
Procedure........................................................................................34
11 Replacing the hard drive.............................................................37
Procedure........................................................................................ 37
Post-requisites................................................................................37
12 Removing the system-board shield......................................... 38
Prerequisites....................................................................................38
Procedure........................................................................................38
13 Replacing the system-board shield......................................... 40
Procedure........................................................................................40
Post-requisites............................................................................... 40
14 Removing the memory module................................................ 41
Prerequisites....................................................................................41
Procedure........................................................................................ 41
15 Replacing the memory module................................................ 43
Procedure........................................................................................43
Post-requisites............................................................................... 44
16 Removing the wireless card...................................................... 45
Prerequisites....................................................................................45
Procedure........................................................................................45
3000 Series 4

17 Replacing the wireless card....................................................... 47
Procedure........................................................................................ 47
Post-requisites............................................................................... 48
18 Removing the control-buttons board.....................................50
Prerequisites................................................................................... 50
Procedure........................................................................................50
19 Replacing the control-buttons board..................................... 52
Procedure........................................................................................ 52
Post-requisites................................................................................52
20 Removing the microphone........................................................53
Prerequisites....................................................................................53
Procedure........................................................................................ 53
21 Replacing the microphone........................................................ 55
Procedure........................................................................................ 55
Post-requisites................................................................................55
22 Removing the camera.................................................................56
Prerequisites....................................................................................56
Procedure........................................................................................56
23 Replacing the camera.................................................................59
Procedure........................................................................................59
Post-requisites................................................................................59
24 Removing the coin-cell battery............................................... 60
Prerequisites................................................................................... 60
Procedure........................................................................................60
25 Replacing the coin-cell battery................................................ 62
3000 Series 5

Procedure........................................................................................62
Post-requisites................................................................................62
26 Removing the fan........................................................................ 63
Prerequisites....................................................................................63
Procedure........................................................................................63
27 Replacing the fan.........................................................................65
Procedure........................................................................................65
Post-requisites................................................................................65
28 Removing the heat sink............................................................. 66
Prerequisites................................................................................... 66
Procedure........................................................................................66
29 Replacing the heat sink..............................................................68
Procedure........................................................................................68
Post-requisites............................................................................... 68
30 Removing the speakers..............................................................69
Prerequisites................................................................................... 69
Procedure........................................................................................69
31 Replacing the speakers............................................................... 71
Procedure.........................................................................................71
Post-requisites................................................................................ 71
32 Removing the system board......................................................72
Prerequisites....................................................................................72
Procedure........................................................................................ 73
33 Replacing the system board...................................................... 75
Procedure........................................................................................ 75
Post-requisites................................................................................76
3000 Series 6

34 Removing the display assembly................................................77
Prerequisites.................................................................................... 77
Procedure........................................................................................ 78
35 Replacing the display assembly................................................82
Procedure........................................................................................82
Post-requisites................................................................................83
36 Removing the display cable...................................................... 84
Prerequisites................................................................................... 84
Procedure........................................................................................85
37 Replacing the display cable.......................................................86
Procedure........................................................................................86
Post-requisites............................................................................... 86
38 Removing the rubber feet......................................................... 88
Prerequisites................................................................................... 88
Procedure........................................................................................89
39 Replacing the rubber feet..........................................................90
Procedure........................................................................................90
Post-requisites............................................................................... 90
40 BIOS setup program................................................................... 92
Overview..........................................................................................92
Entering BIOS setup program..................................................... 92
Clearing forgotten passwords.....................................................93
Prerequisites..............................................................................93
Procedure.................................................................................. 93
Post-requisites..........................................................................94
Clearing CMOS Settings...............................................................94
Prerequisites..............................................................................95
3000 Series 7

Procedure.................................................................................. 95
Post-requisites..........................................................................96
41 Flashing the BIOS.........................................................................97
42 Technology and components...................................................98
Audio................................................................................................ 98
Downloading the audio driver.............................................. 98
Identifying the audio controller............................................98
Changing the audio settings..................................................99
Camera.............................................................................................99
Identifying the webcam in device manager.......................99
Starting the camera application............................................99
Getting the Dell Webcam Central......................................100
Display............................................................................................100
Adjusting the brightness.......................................................100
Changing the screen resolution..........................................101
Cleaning the display.............................................................. 102
HDMI...............................................................................................102
Connecting to external display devices............................ 102
Graphics.........................................................................................102
Downloading the graphics driver....................................... 102
Identifying the display adapter............................................103
Changing the display and Graphics Control Panel.........103
Intel WiDi....................................................................................... 105
Downloading the WiDi application.................................... 106
Setting up the wireless display............................................106
USB..................................................................................................107
Downloading the USB 3.0 driver........................................ 107
Enabling or disabling the USB in BIOS setup program.. 107
Fixing a no-boot issue caused by USB emulation.......... 108
Wi-Fi............................................................................................... 108
Turning Wi-Fi on or off.........................................................108
3000 Series 8

Downloading the Wi-Fi driver.............................................109
Configuring Wi-Fi.................................................................. 109
Bluetooth....................................................................................... 110
Turning Bluetooth on or off.................................................110
Pairing the Bluetooth-enabled devices............................. 110
Removing the Bluetooth device.......................................... 111
Transferring files between devices using Bluetooth.......112
Hard Drive...................................................................................... 113
Identifying the hard drive......................................................113
Identifying the hard drive in BIOS setup program...........113
Media-card reader........................................................................113
Downloading the media-card reader driver.....................113
Browsing a media card..........................................................114
Power adapter...............................................................................114
Chipsets..........................................................................................114
Downloading the chipset driver.......................................... 115
Identifying the chipset........................................................... 115
Memory.......................................................................................... 116
Checking the system memory in Windows......................116
Verifying the system memory in BIOS setup program... 117
Testing memory using ePSA.................................................117
Processors......................................................................................117
Identifying the processors in Windows..............................117
Checking the processor usage in the task manager...... 118
Operating System.........................................................................118
Service Tag location.................................................................... 119
Device drivers................................................................................119
Intel Dynamic Platform and Thermal Framework........... 119
Intel Chipset Software Installation Utility.......................... 119
Graphics...................................................................................120
Intel Serial IO Driver............................................................... 121
Intel Trusted Execution Engine Interface..........................122
Intel Virtual Button driver......................................................123
3000 Series 9

Intel Wireless 3165 Wi-Fi and Bluetooth drivers..............124
BIOS overview...............................................................................125
Entering the BIOS setup program.......................................125
Boot menu...............................................................................125
Boot menu enhancements.................................................. 125
Timing key sequences...........................................................125
43 System diagnostic lights.......................................................... 127
44 Getting help and contacting Dell...........................................129
Self-help resources..................................................................... 129
Contacting Dell............................................................................ 130
3000 Series 10