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Getting Help and Contacting Dell
If you need information about Dell products or services, or if you experience problems using your computer, you can get help from one of the self-help
resources, or you can call Dell to get help from a Dell technician.
Self-Help Options
Access Windows Help and Support by clicking Start →Help and Support.
See www.microsoft.com for more information about your Microsoft Windows operating system.
You can learn about Dell product and services at the following websites:
www.dell.com
www.dell.com/ap (Asian/Pacific countries only)
www.dell.com/jp (Japan only)
www.euro.dell.com (Europe only)
www.dell.com/la (Latin American and Caribbean countries)
www.dell.ca (Canada only)
Dell Support website provides access to troubleshooting wizards, user manuals, technical help blogs, download Dell driver and software updates, and so on.
You can access Dell Support through the following websites and e-mail addresses:
Dell Support Websites
support.dell.com
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
supportapj.dell.com (Asia Pacific only)
Dell Support E-mail Addresses
Dell Marketing and Sales E-mail Addresses
Contacting Dell
Customers in the United States, call 800-WWW-DELL (800-999-3355).
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product
catalog.
Dell provides several online and telephone based support and service options. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer service issues:
1. Go to www.dell.com/ContactDell.
2. Select your country or region.
3. Select the appropriate service or support link based on your requirement.
4. Choose the method of contacting Dell that is convenient for you.
Related Information
About Your Computer
Setting Up Your Computer
Ports and Connectors
Network
Software and Applications
Restoring Your Operating System
Diagnostics
BIOS
Troubleshooting
References
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