Dell Vostro 15-3568 User manual

Dell Vostro 15–3568
Owner's Manual
Regulatory Model: P63F
Regulatory Type: P63F002

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
©2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the
Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be
trademarks of their respective companies.
2016 - 08
Rev. A00

Contents
1 Working on your computer....................................................................................................................................7
Safety instructions.......................................................................................................................................................7
Before working inside your computer....................................................................................................................7
Turning off your computer.......................................................................................................................................8
Turning off your computer — Windows 10.....................................................................................................8
Turning off your computer — Windows 7.......................................................................................................8
After working inside your computer.......................................................................................................................8
2 Removing and installing components...............................................................................................................10
Recommended tools............................................................................................................................................... 10
Screw size list............................................................................................................................................................ 10
Chassis view............................................................................................................................................................... 11
Front open view...................................................................................................................................................11
Left view................................................................................................................................................................12
Palmrest view.......................................................................................................................................................13
Right view............................................................................................................................................................. 14
Battery......................................................................................................................................................................... 14
Removing the battery.........................................................................................................................................14
Installing the battery...........................................................................................................................................15
Optical drive...............................................................................................................................................................15
Removing the optical drive ..............................................................................................................................15
Removing the optical drive bracket................................................................................................................ 16
Installing the optical drive bracket...................................................................................................................17
Installing the optical drive................................................................................................................................. 17
Keyboard.....................................................................................................................................................................17
Removing the keyboard.....................................................................................................................................17
Installing the keyboard.......................................................................................................................................19
Base cover.................................................................................................................................................................. 19
Removing the base cover..................................................................................................................................19
Installing the base cover................................................................................................................................... 22
Hard drive...................................................................................................................................................................22
Removing the hard drive assembly.................................................................................................................22
Removing the hard drive from the hard drive bracket............................................................................... 23
Installing the hard drive into the hard drive bracket................................................................................... 24
Installing the hard drive assembly...................................................................................................................24
WLAN card................................................................................................................................................................. 24
Removing the WLAN card.................................................................................................................................24
Installing the WLAN card...................................................................................................................................25
Memory module....................................................................................................................................................... 26
Removing the memory module...................................................................................................................... 26
Installing the memory module........................................................................................................................ 26
Coin cell battery........................................................................................................................................................27
Removing the coin cell battery........................................................................................................................27
Contents 3

Installing the coin cell battery..........................................................................................................................28
Power button board.................................................................................................................................................28
Removing the power button board................................................................................................................28
Installing the power button board.................................................................................................................. 29
Heat sink.....................................................................................................................................................................29
Removing the heat sink ....................................................................................................................................29
Installing the heat sink ......................................................................................................................................30
System fan..................................................................................................................................................................30
Removing the system fan................................................................................................................................. 30
Installing the system fan.................................................................................................................................... 31
Speaker....................................................................................................................................................................... 32
Removing the speakers..................................................................................................................................... 32
Installing the speakers....................................................................................................................................... 32
System board.............................................................................................................................................................33
Removing the system board............................................................................................................................ 33
Installing the system board...............................................................................................................................36
Input/Output(I/O) board......................................................................................................................................... 37
Removing the Input/Output board ................................................................................................................37
Installing the Input/Output board .................................................................................................................. 37
Power connector......................................................................................................................................................38
Removing the power connector.....................................................................................................................38
Installing the power connector....................................................................................................................... 39
Display assembly...................................................................................................................................................... 39
Removing the display assembly...................................................................................................................... 39
Installing the display assembly.........................................................................................................................41
Display bezel..............................................................................................................................................................41
Removing the display bezel..............................................................................................................................41
Installing the display bezel................................................................................................................................42
Camera....................................................................................................................................................................... 43
Removing the display bezel..............................................................................................................................43
Installing the camera..........................................................................................................................................43
Display panel............................................................................................................................................................. 44
Removing the display panel............................................................................................................................. 44
Installing the display panel................................................................................................................................45
Display hinges........................................................................................................................................................... 46
Removing the display hinges........................................................................................................................... 46
Installing the display hinges............................................................................................................................. 46
Palmrest......................................................................................................................................................................47
Removing the palmrest..................................................................................................................................... 47
Installing the palmrest....................................................................................................................................... 48
3 Technology and components.............................................................................................................................49
Processors..................................................................................................................................................................49
Identifying processors in Windows 10........................................................................................................... 49
Identifying processors in Windows 8............................................................................................................. 49
Identifying processors in Windows 7............................................................................................................. 50
Verifying the processor usage in Task Manager...........................................................................................51
Owner's Manual 4

Verifying the processor usage in Resource Monitor................................................................................... 51
Chipsets...................................................................................................................................................................... 52
Downloading the chipset driver...................................................................................................................... 52
Identifying the chipset in Device Manager on Windows 10...................................................................... 52
Identifying chipset in Device Manager on Windows 8............................................................................... 52
Identifying chipset in Device Manager on Windows 7................................................................................53
Intel chipset drivers............................................................................................................................................ 54
Intel HD Graphics 620.............................................................................................................................................54
Intel HD Graphics drivers..................................................................................................................................54
Display options..........................................................................................................................................................54
Identifying the display adapter.........................................................................................................................55
Rotating the display............................................................................................................................................55
Downloading drivers..........................................................................................................................................55
Changing the screen resolution......................................................................................................................56
Adjusting brightness in Windows 10...............................................................................................................56
Adjusting brightness in Windows 8.................................................................................................................56
Adjusting brightness in Windows 7................................................................................................................. 57
Cleaning the display........................................................................................................................................... 57
Connecting to external display devices......................................................................................................... 57
Hard drive options.................................................................................................................................................... 57
Identifying the hard drive in Windows 10...................................................................................................... 57
Identifying the hard drive in Windows 8........................................................................................................58
Identifying the hard drive in Windows 7........................................................................................................ 58
Entering BIOS setup........................................................................................................................................... 58
USB overview.............................................................................................................................................................59
USB 3.0 aka. SuperSpeed USB......................................................................................................................... 59
Speed.................................................................................................................................................................... 60
Applications......................................................................................................................................................... 60
Compatibility........................................................................................................................................................61
HDMI 1.4..................................................................................................................................................................... 61
HDMI 1.4 Features...............................................................................................................................................61
Advantages of HDMI.......................................................................................................................................... 62
USB Powershare....................................................................................................................................................... 62
Camera features....................................................................................................................................................... 63
Identifying the camera in Device Manager on Windows 10......................................................................63
Identifying the camera in Device Manager on Windows 8........................................................................63
Identifying the camera in Device Manager on Windows 7........................................................................63
Starting the camera............................................................................................................................................63
Starting the camera app....................................................................................................................................64
Memory features.......................................................................................................................................................65
Verifying system memory ................................................................................................................................ 65
Verifying system memory in setup................................................................................................................. 65
Testing memory using ePSA............................................................................................................................ 65
Realtek HD audio drivers........................................................................................................................................ 66
4 System Setup..........................................................................................................................................................67
Boot Sequence..........................................................................................................................................................67
Contents 5

Navigation keys......................................................................................................................................................... 67
System setup options.............................................................................................................................................. 68
Updating the BIOS ...................................................................................................................................................75
System and setup password...................................................................................................................................76
Assigning a system password and setup password.....................................................................................76
Deleting or changing an existing system and/or setup password........................................................... 76
5 Enhanced Pre-Boot System Assessment (ePSA) diagnostics........................................................................ 78
Running the ePSA diagnostics............................................................................................................................... 78
6 Technical specifications.......................................................................................................................................79
7 Contacting Dell......................................................................................................................................................84
Owner's Manual 6

Working on your computer
Safety instructions
Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal
safety. Unless otherwise noted, each procedure included in this document assumes that the following conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or--if purchased separately--installed by performing the removal procedure in reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you finish working inside
the computer, replace all covers, panels, and screws before connecting to the power source.
WARNING: Before working inside your computer, read the safety information that shipped with your computer. For
additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/
regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting
and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow
the safety instructions that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching
an unpainted metal surface, such as a connector on the back of the computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by
its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable itself. Some cables
have connectors with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you
disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also,
before you connect a cable, ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in this document.
Before working inside your computer
To avoid damaging your computer, perform the following steps before you begin working inside the computer.
1 Ensure that you follow the Safety instructions.
2 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
3 Turn off your computer (see Turning off your computer).
4 If the computer is connected to a docking device (docked), undock it.
CAUTION: To disconnect a network cable, first unplug the cable from your computer and then unplug the cable
from the network device.
5 Disconnect all network cables from the computer.
6 Disconnect your computer and all attached devices from their electrical outlets.
7 Close the display and turn the computer upside-down on a flat work surface.
NOTE: To avoid damaging the system board, you must remove the main battery before you service the computer.
8 Remove the main battery.
1
Working on your computer 7

9 Turn the computer top-side up.
10 Open the display.
11 Press the power button to ground the system board.
CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening
the display.
CAUTION: Before touching anything inside your computer, ground yourself by touching an unpainted metal surface,
such as the metal at the back of the computer. While you work, periodically touch an unpainted metal surface to
dissipate static electricity, which could harm internal components.
12 Remove any installed ExpressCards or Smart Cards from the appropriate slots.
Turning off your computer
Turning off your computer — Windows 10
CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your
computer.
1 Click or tap .
2 Click or tap and then click or tap Shut down.
NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not
automatically turn off when you shut down your operating system, press and hold the power button for about 6
seconds to turn them off.
Turning off your computer — Windows 7
CAUTION: To avoid losing data, save and close all open files and exit all open programs before you turn off your
computer.
1 Click Start.
2 Click Shut Down.
NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not
automatically turn off when you shut down your operating system, press and hold the power button for about 6
seconds to turn them off.
After working inside your computer
After you complete any replacement procedure, ensure that you connect external devices, cards, and cables before turning on
your computer.
CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use
batteries designed for other Dell computers.
1 Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
2 Connect any telephone or network cables to your computer.
CAUTION: To connect a network cable, first plug the cable into the network device and then plug it into the
computer.
3 Replace the battery.
Working on your computer 8

4 Connect your computer and all attached devices to their electrical outlets.
5 Turn on your computer.
Working on your computer 9

Removing and installing components
This section provides detailed information on how to remove or install the components from your computer.
Recommended tools
The procedures in this document require the following tools:
• Phillips #0 screwdriver
• Phillips #1 screwdriver
• Small plastic scribe
Screw size list
Table 1. Vostro 15–3568 screw size list
Component M2L3 M2.5L8 M2L2(Big
head07) M2L2(Big head05) M2L5 M2.5L2.5 (Big head) M3L3 M2L3
Optical drive 1
Optical drive bracket 1
Base Cover 8 3
Hard drive 4
Hard drive bracket 4
WLAN card 1
System fan 2
System board 2
I/O board 1
Power connector 1
Display assembly 3
Display panel 4
Hinge 6
Power button board 1
2
Removing and installing components 10

Chassis view
Front open view
1 Camera 2 Camera-status light
3 Microphone 4 LCD panel
5 Power and battery-status light/ Hard-drive activity light
Removing and installing components 11

Left view
1 Power connector 2 Network connector
3 VGA connector 4 HDMI connector
5 USB 3.0 connector 6 USB 3.0 connector
Removing and installing components 12

Palmrest view
1 Power button 2 Keyboard
3 Palmrest 4 Touchpad
Removing and installing components 13

Right view
1 Memory card reader 2 Headset connector
3 USB 2.0 connector 4 Optical drive
5 Security cable slot
Battery
Removing the battery
1 Follow the procedure in Before working inside your computer.
2 To remove the battery:
a Slide the release latch to unlock the battery [1].
b Remove the battery from the computer [2].
Removing and installing components 14

Installing the battery
1 Insert the battery into the slot and press until it clicks into place.
2 Follow the procedures in After working inside your computer.
Optical drive
Removing the optical drive
1 Follow the procedure in Before working inside your computer.
2 Remove the battery.
3 To remove the optical drive:
a Remove the screw that secures the optical drive to the computer [1].
b Using a plastic scribe, push the tab to release the optical drive [2].
c Slide the optical drive out of the computer [3].
Removing and installing components 15

Removing the optical drive bracket
1 Follow the procedure in Before working inside your computer.
2 Remove the:
abattery
boptical drive
3 To remove the optical drive from the bracket:
a Remove the screw that secures the optical drive bracket.
b Remove the optical drive bracket from the optical drive .
Removing and installing components 16

Installing the optical drive bracket
1 Install the optical drive bracket.
2 Tighten the screw to secure the optical drive bracket.
3 Install the:
aoptical drive
bbattery
4 Follow the procedure in After working inside your computer.
Installing the optical drive
1 Insert the optical drive into the slot until it clicks into place.
2 Tighten the screw to secure the optical drive to the computer.
3 Install the battery.
4 Follow the procedure in After working inside your computer.
Keyboard
Removing the keyboard
1 Follow the procedure in Before working inside your computer.
2 Remove the battery.
3 To remove the keyboard:
a Release the keyboard by prying on the keyboard release tabs using a plastic scribe [1].
b Slide and lift the keyboard to access the keyboard connector cable under the keyboard [2].
Removing and installing components 17

4 To remove the keyboard cable:
a Disconnect the keyboard cable from the system board.
b Lift the keyboard cable to remove it from the computer.
Removing and installing components 18

Installing the keyboard
1 Connect the keyboard cable to the connector on the system board.
2 Slide the keyboard into the retention slots.
3 Press along the top edges to lock the keyboard in place.
4 Install the battery.
5 Follow the procedure in After working inside your computer.
Base cover
Removing the base cover
1 Follow the procedure in Before working inside your computer.
2 Remove the:
abattery
boptical drive
ckeyboard
3 To remove the base cover:
a Disconnect the optical drive connector and lift it to remove it from the system board [1].
Removing and installing components 19

b Remove the screws inside the palmrest [2].
4 Remove the screws that secure the base cover to the computer
Removing and installing components 20