Dell Vostro 3560 User manual

Dell Vostro 3650
Owner's Manual
Regulatory Model: D19M
Regulatory Type: D19M002

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
Copyright ©2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell™and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
2015 - 11
Rev. A00

Contents
1 Working on your computer.................................................................................5
Before working inside your computer..................................................................................................5
Turning Off Your Computer..................................................................................................................6
After working inside your computer.....................................................................................................6
2 Removing and installing components..............................................................8
Recommended tools.............................................................................................................................8
Removing the cover..............................................................................................................................8
Installing the cover................................................................................................................................8
Removing the bezel.............................................................................................................................. 9
Installing the bezel................................................................................................................................ 9
Opening the front bezel door...............................................................................................................9
Removing the hard drive assembly.....................................................................................................10
Installing the hard drive assembly....................................................................................................... 11
Removing the optical drive assembly ................................................................................................ 11
Installing the optical drive assembly ..................................................................................................12
Removing the WLAN card................................................................................................................... 13
Installing the WLAN Card.................................................................................................................... 13
Removing the memory module..........................................................................................................14
Installing the memory module............................................................................................................14
Removing the PCIe expansion card................................................................................................... 14
Installing the PCIe expansion card......................................................................................................15
Removing the power supply unit (PSU)..............................................................................................15
Installing the power supply unit (PSU)................................................................................................16
Removing the power switch............................................................................................................... 16
Installing the power switch................................................................................................................. 17
Removing the coin cell battery........................................................................................................... 17
Installing the coin cell battery.............................................................................................................18
Removing the heat sink assembly...................................................................................................... 18
Installing the heat sink assembly........................................................................................................ 18
Removing the processor.....................................................................................................................19
Installing the processor.......................................................................................................................19
Removing the system fan................................................................................................................... 20
Installing the system fan..................................................................................................................... 20
Removing the system board...............................................................................................................20
Installing the system board................................................................................................................. 21
System Board Layout.......................................................................................................................... 22
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3 Troubleshooting your computer.....................................................................23
Diagnostic power LED codes............................................................................................................. 23
Diagnostic error messages................................................................................................................. 24
System error messages.......................................................................................................................28
4 System Setup Options....................................................................................... 29
System Setup overview....................................................................................................................... 31
Accessing System Setup..................................................................................................................... 32
5 Specifications...................................................................................................... 33
6 Contacting Dell................................................................................................... 37
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1
Working on your computer
Before working inside your computer
Use the following safety guidelines to help protect your computer from potential damage and to help to
ensure your personal safety. Unless otherwise noted, each procedure included in this document assumes
that the following conditions exist:
• You have read the safety information that shipped with your computer.
• A component can be replaced or--if purchased separately--installed by performing the removal
procedure in reverse order.
WARNING: Disconnect all power sources before opening the computer cover or panels. After you
finish working inside the computer, replace all covers, panels, and screws before connecting to
the power source.
WARNING: Before working inside your computer, read the safety information that shipped with
your computer. For additional safety best practices information, see the Regulatory Compliance
Homepage at www.Dell.com/regulatory_compliance
CAUTION: Many repairs may only be done by a certified service technician. You should only
perform troubleshooting and simple repairs as authorized in your product documentation, or as
directed by the online or telephone service and support team. Damage due to servicing that is
not authorized by Dell is not covered by your warranty. Read and follow the safety instructions
that came with the product.
CAUTION: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or
by periodically touching an unpainted metal surface, such as a connector on the back of the
computer.
CAUTION: Handle components and cards with care. Do not touch the components or contacts
on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a
processor by its edges, not by its pins.
CAUTION: When you disconnect a cable, pull on its connector or on its pull-tab, not on the cable
itself. Some cables have connectors with locking tabs; if you are disconnecting this type of cable,
press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep
them evenly aligned to avoid bending any connector pins. Also, before you connect a cable,
ensure that both connectors are correctly oriented and aligned.
NOTE: The color of your computer and certain components may appear differently than shown in
this document.
To avoid damaging your computer, perform the following steps before you begin working inside the
computer.
1. Ensure that your work surface is flat and clean to prevent the computer cover from being scratched.
2. Turn off your computer (see Turning off your computer).
CAUTION: To disconnect a network cable, first unplug the cable from your computer and
then unplug the cable from the network device.
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3. Disconnect all network cables from the computer.
4. Disconnect your computer and all attached devices from their electrical outlets.
5. Press and hold the power button while the computer is unplugged to ground the system board.
6. Remove the cover.
CAUTION: Before touching anything inside your computer, ground yourself by touching an
unpainted metal surface, such as the metal at the back of the computer. While you work,
periodically touch an unpainted metal surface to dissipate static electricity, which could
harm internal components.
Turning Off Your Computer
CAUTION: To avoid losing data, save and close all open files and exit all open programs before
you turn off your computer.
1. Turning off your computer (Windows 8.1):
• Using a touch enabled device:
a. Swipe in from the right edge of the screen, opening the Charms menu and select Settings.
b. Select and then select Shut down.
or
a. On the Home screen, touch and then select Shut down.
• Using a mouse:
a. Point to upper-right corner of the screen and click Settings.
b. Click and then select Shut down.
or
a. On the Home screen, click and then select Shut down.
2. Turning off your computer (Windows 7):
a. Click Start .
b. Click Shut Down.
or
a. Click Start .
b. Click the arrow in the lower-right corner of the Start menu, and then click Log off.
3. Ensure that the computer and all attached devices are turned off. If your computer and attached
devices did not automatically turn off when you shut down your operating system, press and hold
the power button for about 6 seconds to turn them off.
After working inside your computer
After you complete any replacement procedure, ensure that you connect any external devices, cards, and
cables before turning on your computer.
1. Replace the cover.
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CAUTION: To connect a network cable, first plug the cable into the network device and then
plug it into the computer.
2. Connect any telephone or network cables to your computer.
3. Connect your computer and all attached devices to their electrical outlets.
4. Turn on your computer.
5. If required, verify that the computer works correctly by running Dell Diagnostics.
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2
Removing and installing components
This section provides detailed information on how to remove or install the components from your
computer.
Recommended tools
The procedures in this document require the following tools:
• Small flat blade screwdriver
• Phillips screwdriver
• Small plastic scribe
Removing the cover
1. Follow the procedure in Before Working Inside Your Computer.
2. To remove the cover:
a. Remove the screws that secure the cover to the computer [1].
b. Slide the cover forward and lift it away to remove from the computer [2].
Installing the cover
1. Place the cover on the computer and slide the cover until it clicks into place.
2. Tighten the screws to secure the cover to the computer.
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3. Follow the procedure in After Working Inside Your Computer.
Removing the bezel
1. Follow the procedure in Before Working Inside Your Computer.
2. Remove the cover.
3. To remove the front bezel:
a. Lift the tabs to release the front bezel from the computer.
b. Remove the front bezel from the computer.
Installing the bezel
1. Insert the tabs on the bezel into the slots on the computer.
2. Press the bezel until the tabs clicks into place.
3. Install the cover.
4. Follow the procedure in After Working Inside Your Computer.
Opening the front bezel door
1. Follow the procedure in Before Working Inside Your Computer.
2. Remove the:
•cover
•bezel
3. Pull the front bezel door to open it.
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CAUTION: The front bezel door opens only to a limited extent. See the printed label for the
maximum permissible level.
Removing the hard drive assembly
1. Follow the procedure in Before Working Inside Your Computer.
2. Remove the:
•cover
•bezel
3. To remove the hard drive assembly:
a. Remove the screw that secures the hard drive assembly to the front bezel door [1].
b. Disconnect the hard drive assembly cables from the connectors on the hard drive [2, 3] .
c. Open the front bezel door [4].
d. Hold the metal tabs on both sides and pull the hard drive assembly out of the computer [6] .
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4. To remove the hard drive from the hard drive bracket:
a. Remove the screws that secure the hard-drive bracket to the hard drive.
b. Remove the hard drive from the hard drive bracket.
Installing the hard drive assembly
1. Replace the hard drive into the hard drive bracket.
2. Install the screws that secure the hard drive bracket.
3. Insert the hard drive assembly into the slot on the computer.
4. Close the front bezel door.
5. Install the screw that secures the hard drive assembly to the front bezel door.
6. Connect the SATA cable and the power cable to the connectors on the hard drive.
7. Install the:
•bezel
•cover
8. Follow the procedure in After Working Inside Your Computer.
Removing the optical drive assembly
1. Follow the procedure in Before Working Inside Your Computer.
2. Remove the:
•cover
•bezel
3. To remove the optical drive assembly:
a. Open the front bezel door.
b. Disconnect the data cable and power cable from the connectors on the optical drive assembly [1,
2].
c. Close the front bezel door [3].
d. Remove the screw that secures the optical drive assembly to the computer [4].
e. Slide the optical drive assembly out of the computer [5].
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4. To remove the optical drive bracket:
a. Remove the screws that secure the optical drive bracket to the optical drive.
b. Remove the optical drive bracket from the optical drive.
Installing the optical drive assembly
1. Place the optical drive bracket on the optical drive.
2. Tighten the screws to secure the optical drive bracket to the optical drive.
3. Insert the optical drive assembly into the optical drive bay until it clicks into place.
4. Tighten the screw to secure the optical drive assembly to the computer.
5. Open the front bezel door.
6. Connect the data cable and power cable to the connectors on the optical drive assembly .
7. Close the front bezel door.
8. Install the:
•bezel
•cover
9. Follow the procedure in After Working Inside Your Computer.
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Removing the WLAN card
1. Follow the procedure in Before Working Inside Your Computer.
2. Remove the:
•cover
•bezel
3. Open the front bezel door.
4. To remove the WLAN card:
a. Remove the screw to release the plastic tab that secures the WLAN card to the computer [1].
b. Remove the plastic tab to access the WLAN cables [2].
c. Disconnect the WLAN cables from the connectors on the WLAN card [3].
d. Disconnect the WLAN card from the connector on the system board [4].
Installing the WLAN Card
1. Insert the WLAN card to the connector on the system board.
2. Connect the WLAN cables to the connectors on the WLAN card.
3. Place the plastic tab and tighten the screw to secure the WLAN card to the system board.
4. Close the front bezel door.
5. Install the:
a. bezel
b. cover
6. Follow the procedure in After Working Inside Your Computer.
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Removing the memory module
1. Follow the procedure in Before Working Inside Your Computer.
2. Remove the:
•cover
•bezel
3. Open the front bezel door.
4. To remove the memory module:
a. Press the memory module retention tabs on both sides of the memory module.
b. Lift the memory module from the memory module connector on the system board.
Installing the memory module
1. Align the notch on the memory module with the tab on the memory module connector.
2. Insert the memory module into the memory module socket.
3. Press the memory module until the memory module retention tabs click into place.
4. Close the front bezel door.
5. Install the:
a. cover
b. bezel
6. Follow the procedure in After Working Inside Your Computer.
Removing the PCIe expansion card
1. Follow the procedure in Before Working Inside Your Computer.
2. Remove the:
•cover
•bezel
3. Open the front bezel door.
4. To remove the PCIe expansion card:
a. Pull the release latch to unlock the PCIe expansion card [1].
b. Push the release tab [2] and lift the PCIe expansion card out of the computer [3].
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Installing the PCIe expansion card
1. Pull the release latch to open it.
2. Insert the PCIe expansion card to the connector on the system board.
3. Secure the PCIe expansion card by pushing the card retention latch until it clicks into place.
4. Close the release latch.
5. Close the front bezel door.
6. Install the:
a. bezel
b. cover
7. Follow the procedure in After Working Inside Your Computer.
Removing the power supply unit (PSU)
1. Follow the procedure in Before Working Inside Your Computer.
2. Remove the:
•cover
•bezel
3. Open the front bezel door.
4. To remove the PSU:
a. Remove the screws that secure the PSU to the computer [1].
b. Disconnect the PSU cables from the connectors on the system board [2, 3].
c. Unroute the PSU cables from the retention clips.
d. Press the metal release tab [4], slide and lift the PSU out of the computer [5].
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Installing the power supply unit (PSU)
1. Insert the PSU into the PSU slot and slide it toward the back of the computer until it clicks into place.
2. Tighten the screws to secure the PSU to the computer.
3. Route the PSU cables through the retention clips.
4. Connect the PSU cables to the connectors on the system board.
5. Close the front bezel door.
6. Install the:
•bezel
•cover
7. Follow the procedure in After Working Inside Your Computer.
Removing the power switch
1. Follow the procedure in Before Working Inside Your Computer.
2. Remove the:
•cover
•bezel
3. Open the front bezel door.
4. To remove the power switch:
a. Disconnect the power switch cable from the system board [1].
b. Unroute the power switch cable from the retention clip.
c. Press the release tab [2] and slide the power switch out of the computer [3].
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Installing the power switch
1. Insert the power switch into the slot and press it until it clicks into place.
2. Route the power switch cable through the cable retention clip.
3. Connect the power switch cable to the connector on the system board.
4. Close the front bezel door.
5. Install the:
•bezel
•cover
6. Follow the procedure in After Working Inside Your Computer.
Removing the coin cell battery
1. Follow the procedure in Before Working Inside Your Computer.
2. Remove the:
•cover
•bezel
3. Open the front bezel door.
4. To remove the coin cell battery:
a. Press the release latch until the coin cell battery pops out.
b. Remove the coin cell battery from the system board.
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Installing the coin cell battery
1. Hold the coin cell battery with the "+" sign facing up and slide it under the securing tabs at the
positive side of the connector.
2. Press the battery into the connector until it locks into place.
3. Close the front bezel door.
4. Install the:
•bezel
•cover
5. Follow the procedure in After Working Inside Your Computer.
Removing the heat sink assembly
1. Follow the procedure in Before Working Inside Your Computer.
2. Remove the:
•cover
•bezel
3. Open the front bezel door.
4. To remove the heat sink assembly:
a. Disconnect the heat sink assembly cable from the connector on the system board [1].
b. Loosen the captive screws that secure the heat sink assembly to the system board [2, 3, 4, 5].
c. Lift the heat sink assembly away from the computer [6].
Installing the heat sink assembly
1. Place the heat sink assembly on the processor.
2. Tighten the captive screws to secure the heat sink assembly to the system board.
3. Connect the heat sink assembly cable to the connector on the system board.
4. Close the front bezel door.
5. Install the:
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•bezel
•cover
6. Follow the procedure in After Working Inside Your Computer.
Removing the processor
1. Follow the procedure in Before Working Inside Your Computer.
2. Remove the:
•cover
•bezel
3. Open the front bezel door.
4. Remove the heat sink assembly.
5. To remove the processor:
a. Release the socket lever by pushing the lever down and out from under the tab on the processor
shield [1].
b. Lift the lever upward and lift the processor shield [2].
c. Lift the processor out of the socket [3].
CAUTION: The processor socket pins are fragile and can be permanently damaged. Be
careful not to bend the pins in the processor socket when removing the processor out of
the socket.
Installing the processor
1. Align the processor with the socket keys.
CAUTION: Do not use force to seat the processor. When the processor is positioned
correctly, it engages easily into the socket.
2. Align the pin-1 indicator of the processor with the triangle on the socket.
3. Place the processor on the socket such that the slots on the processor align with the socket keys.
4. Close the processor shield by sliding it under the retention screw.
5. Lower the socket lever and push it under the tab to lock it.
6. Install the heat sink assembly.
7. Close the front bezel door.
8. Install the:
a. bezel
b. cover
9. Follow the procedure in After Working Inside Your Computer.
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Removing the system fan
1. Follow the procedure in Before Working Inside Your Computer.
2. Remove the:
•cover
•bezel
3. Open the front bezel door.
4. To remove the system fan:
a. Disconnect the system fan cable from the connector on the system board [1].
b. Remove the screws that secure the system fan to the computer [2].
c. Slide the system fan out of the computer [3].
Installing the system fan
1. Hold the system fan by the sides with the cable end facing the bottom of the computer.
2. Tighten the screws to secure the system fan to the computer.
3. Connect the system fan cable to the connector on the system board.
4. Close the front bezel door.
5. Install the:
a. bezel
b. cover
6. Follow the procedure in After Working Inside Your Computer.
Removing the system board
1. Follow the procedure in Before Working Inside Your Computer.
2. Remove the:
•cover
•bezel
3. Open the front bezel door.
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