Dell E1909WDD User manual

Dell™E1909WDD Flat Panel Monitor User's Guide
Notes, Notices, and Cautions
Information in this document is subject to change without notice.
©2008DellInc.Allrightsreserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: DELL and the DELLlogoaretrademarksofDellInc;Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner,
Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model E1909WDDc
September2008Rev.A00


About Your Monitor
Setting Up the Monitor
Operating the Monitor
Troubleshooting
Appendix
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.


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About Your Monitor
Dell™E1909WDD Flat Panel Monitor User's Guide
Package Contents
Your monitor comes with all the items shown below. Ensure that you have all the items. If something is missing, contact Dell.


Product Features
Package Contents
Product Features
Identifying Parts and Controls
Monitor Specifications
Plug and Play Capability
LCD Monitor Quality and Pixel Policy
Maintenance Guidelines
NOTE: Some items may be optional and may not ship with your Monitor. Some features or media may not be available in
certain countries.

lMonitor
lStand
lPower cable
lDrivers and Documentation Media, Safety
Information,Quick Setup Guide


The E1909WDDflat panel display has an active matrix, thin-film transistor (TFT), liquid crystal display (LCD). The monitor features include:
■19 inches(482.6mm) diagonal.
■1440x900 resolution, plus safe mode 640x480 resolution.
■Wide viewing angle to allow viewing from a sitting or standing position, or while moving from side-to-side.
■Removable pedestal and Video Electronics Standards Association (VESA) 100 mm mounting holes for flexible mounting solutions.
■Plug and play capability if supported by your system.
■Software and documentation media which includes an information file (INF), Image color Matching File (ICM), and product documentation.
■Energy Saver feature for Energy Star compliance.
■Security lock slot.
■EPEAT Gold Compliant.
Identifying Parts and Controls
Front View
Back View
Front View
Label
Description
1
Power button (with power light indicator)
2
Decrease Brightness button
3
Increase Brightness button


Side View

Bottom View

Back view
Back View with monitor stand
Label
Description
Use
1
VESA mounting holes (100mm)
(Behind attached VESA plate)
To mount the monitor.
2
Barcode serial number label
To contact Dell for technical support.
3
Security lock slot
To help secure your monitor.
4
Dell soundbar mounting brackets
To attach the optional Dell Soundbar.
5
Regulatory rating label
Lists the regulatory approvals.
6
Cable management slot
To organize cables by placing them through the slot.
Leftview
Right view
Bottom view


Label
Description
1
AC Power cord connector
2
DisplayPort cable
Monitor Specifications
The following sections give you information about the various power management modes and pin assignments for various connectors of your monitor.
Power Management Modes
If you have VESA's compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption when not in use. This
is referred to as Power Save Mode*. If the computer detects input from the keyboard, mouse, or other input devices, the monitor automatically resumes
functioning. The following table shows the power consumption and signaling of this automatic power saving feature:

* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
VESA Modes
Horizontal Sync
Vertical Sync
Video
Power Indicator
Power
Consumption
Normal operation
Active
Active
Active
Blue
35 W (typical)
Active-off mode
Inactive
Inactive
Blanked
Amber
Less than 2 W
Switch off
-
-
-
Off
Less than 1 W
NOTE: This monitor is TCO'99 compliant and ENERGY STAR®-compliant.

Pin Assignments
20-pinDisplayPortConnector

Pin
Number
20-pin Side of the Connected Signal Cable
1
ML Lane 3(n)
2
GND
3
ML Lane 3(p)
4
ML Lane 2(n)
5
GND
6
ML Lane 2(p)
7
ML Lane 1(n)
8
GND
9
ML Lane 1(p)
10
ML Lane 0(n)
11
GND
12
ML Lane 0(p)
13
GND
14
GND
15
AUX CH (p)
16
GND
17
AUX CH (n)
18
Hot Plug Detect
19
Return
20
DP PWR

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Appendix
Dell™E1909WDD Flat Panel Monitor User's Guide
Safety Instructions
FCC Notice (U.S. Only) and Other Regulatory Information
Contacting Dell

CAUTION: Safety Instructions
For information on safety instructions, see the safety information that shipped with your monitor.
FCC Notices (U.S. Only) and Other Regulatory Information
For FCC notices and other regulatory information, see the regulatory compliance website located at www.dell.com\regulatory_compliance.
Contacting Dell
For customers in the United States, call 800-WWW-DELL (800-999-3355).
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or customer service issues:

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CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or
Dell product catalog.
1.
Visit support.dell.com.
2.
Verify your country or region in the Choose A Country/Region drop-downmenuatthebottomofthepage.
3.
Click Contact Us on the left side of the page.
4.
Select the appropriate service or support link based on your need.
5.
Choose the method of contacting Dell that is convenient for you.

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Setting Up Your Monitor
Dell™E1909WDDFlatPanelMonitor
IfyouhaveaDell™desktoporaDell™portablecomputerwithinternetaccess
1. Go to http://support.dell.com,enteryourservicetag,anddownloadthelatestdriverforyourgraphicscard.
2. After installing the drivers for your graphics Adapter, attempt to set the resolution to 1440x900 again.
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NOTE: If you are unable to set the resolution to 1440x900
,pleasecontactDell™toinquireaboutagraphicsAdapterthatsupportstheseresolutions.

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Setting Up Your Monitor
Dell™E1909WDD Flat Panel Monitor
IfyouhaveanonDell™desktop,portablecomputer,orgraphiccard
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Select Advanced.
4. Identify your graphics controller supplier from the description at the top of the window (e.g. NVIDIA, ATI, Intel etc.).
5. Refer to the graphic card provider website for updated driver (for example, http://www.ATI.com OR http://www.NVIDIA.com ).
6. After installing the drivers for your graphics Adapter, attempt to set the resolution to 1440x900 again.

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NOTE: If you are unable to set the resolution to 1440x900, please contact the manufacturer of your computer or consider purchasing a graphics adapter
thatwillsupportthevideoresolutionof1440x900.

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Operating the Monitor
Dell™E1909WDD Flat Panel Monitor User's Guide
Setting the Optimal Resolution
Using the Tilt
Restore Default Brightness Level

Setting the Optimal Resolution
To set the optimal resolution for the monitor:
1. Right-click on the desktop and select Properties.
2. Select the Settings tab.
3. Set the screen resolution to 1440 x 900.
4. Click OK.
If you do not see 1440 x 900 as an option, you may need to update your graphics driver. Depending on your computer, complete one of the following
procedures:
lIf you have a Dell desktop or portable computer:
¡Go to support.dell.com, enter your service tag, and download the latest driver for your graphics card.
lIf you are using a non-Dell computer (portable or desktop):
¡Go to the support site for your computer and download the latest graphic drivers.
¡Go to your graphics card website and download the latest graphic drivers.
Using the Tilt
Tilt
With the built-in pedestal, you can tilt the monitor for the most comfortable viewing angle.
Restore Default Brightness Level
To restore to default brightness:
1. Power off the monitor through power button.
2. Press and hold the + button.
3. Power on the monitor through power button.
4. Release the + button.
Brightness level is restored to default brightness level.
NOTE: The base of stand is detached when the monitor is shipped from the factory.

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Label
Description
1
Power button (with power light indicator)
2
Decrease Brightness button
3
Increase Brightness button

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Setting Up Your Monitor
Dell™E1909WDD Flat Panel Monitor
Setting the display resolution to 1440X900 (Optimal)
For optimal display performance while using the Microsoft Windows operating systems, set the display resolution to 1440 x 900 pixels by performing the
following steps:
1. Right-click on the desktop and click Properties.
2. Select the Settings tab.
3. Move the slider-bar to the right by pressing and holding left-mouse button and adjust the screen resolution to 1440X900.
4. Click OK.
Ifyoudonotsee1440X900 as an option, you may need to update your graphics driver. Please choose the scenario below that best describes the
computer system you are using, and follow the provided directions:
1: IfyouhaveaDell™desktoporaDell™portablecomputerwithinternetaccess.
2: IfyouhaveanonDell™desktop,portablecomputer,orgraphiccard.
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Dell™E1909WDDFlatPanelMonitor
Information in this document is subject to change without notice.
©2008DellInc.Allrightsreserved
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: DELL and the DELLlogoaretrademarksofDellInc;Microsoft, Windows, and Windows Vista are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries; ENERGY STAR is a registered trademark of the U.S. Environmental Protection Agency. As an ENERGY STAR partner,
Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model E1909WDDc
September 2008 Rev. A00
User Guide
Setting the display resolution to 1440x900 (optimal)


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Setting Up the Monitor
Dell™E1909WDD Flat Panel Monitor User's Guide
Attaching the Stand
Connecting the Monitor
Organizing Your Cables
Attaching the Soundbar (optional)
Removing the Stand
Wall Mounting (Optional) 
Attaching the Base


To attach the base of the stand:
1. Place the stand on a flat surface.
2. Fit the groove on the back of the monitor onto the two teeth of the upper stand.
3. Lower the monitor so that the monitor mounting area snaps on/lock to stand
Connecting Your Monitor
To connect your monitor to the computer:
1. Turnoffyourcomputeranddisconnectthepowercable.
2. Connect the monitor to the computer.
Connecting the Monitor
NOTE: The stand is detached when the monitor is shipped from the factory.
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.


Organizing Your Cables

After attaching all necessary cables to your monitor and computer, (see Connecting Your Monitor)usethecablemanagementslottoorganizeallcablesas
shown above.
Attaching the Soundbar(optional)
To attach the soundbar:
NOTE: The graphics are used for the purpose of illustration only. Appearance of the computer may vary.
NOTICE: DonotusewithanydeviceotherthantheDellSoundbar.
1.
Working from the back of the monitor, attach the Soundbar by aligning the two slots with the two tabs along the bottom of the monitor.
2.
Slide the Soundbar to the left until it snaps into place.
3.
Connect the Soundbar with the power brick.
4.
Plug the power cable of the brick to a nearby power outlet.
5.
Insert the lime-green mini stereo plug from the rear of the Soundbar into the computer's audio output jack

Removing the Base

To remove the base of the stand:
1. Press the stand release button to loosen the base.
2. Remove the base away from the monitor stand.
Wall Mounting (Optional)
Refer to the instructions that come with the base mounting kit. To convert your LCD display from a desk-mounted to a wall-mounted display, do the following:
1. Verify that the Power button is turned Off, then disconnect the power cord.
2. Lay the LCD display face down on a soft cloth.
3. Remove the Stand assembly from the back of the LCD display by pressing quick release button.
4. Attach the mounting bracket from the VESA compatible wall mounting kit (100 mm x 100 mm distance). (Screw dimension: M4 x 10mm).
5. Attach the LCD display to the wall, following the instructions in the wall-mounting kit.
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
NOTE: After placing the monitor panel on a soft cloth or cushion, press and hold the LCD removal button, and then remove the stand.
NOTE: For use only with UL Listed Wall Mount Bracket with minimum weight/load: 4.44kg. .

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Troubleshooting
Dell™E1909WDD Flat Panel Monitor
Common Problems
Product Specific Problems
Dell Soundbar Problems

Built-in Diagnostics
Your monitor has a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor, or
with your computer system and graphic card.
To run the built-in diagnostics:
1. Ensure that the screen is clean (no dust particles on the surface of the screen).
2. Unplug the video cable(s) from the back of the computer or monitor. The monitor then goes into the self-test mode.
3. Press and hold the +and -buttons on the front panel, simultaneously for 2 seconds. A gray screen appears.
4. Carefully inspect the screen for abnormalities.
5. Press the +button on the front panel again. The color of the screen changes to red.
6. Inspect the display for any abnormalities.
7. Repeat steps 5 and 6 to inspect the display in green, blue, and white colored screens.
The test is complete when the white screen appears. To exit, press the +buttonagain.
If you do not detect any screen abnormalities upon using the built-in diagnostic tool, the monitor is functioning properly. Check the video card and computer.
Common Problems
The following table contains general information about common monitor problems you might encounter and the possible solutions.
CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.
NOTE: You can run the built-in diagnostics only when the video cable is unplugged and the monitor is in self-test mode.
Label
Description
1
Power button (with power light indicator)
2
Decrease Brightness button
3
Increase Brightness button
Common Symptoms
What You Experience
Possible Solutions
No Video/Power LED off
No picture
lEnsure that the video cable connecting the monitor and the computer is properly
connected and secure.


Product Specific Problems
Dell™Soundbar Problems
lVerify that the power outlet is functioning properly using any other electrical equipment.
No Video/Power LED on
No picture or no brightness
lPerform monitor self-test feature check.
lCheck for bent or broken pins in the video cable connector.
lRun the built-in diagnostics.
Poor Focus
Picture is fuzzy, blurry, or
ghosting
lEliminate video extension cables.
Shaky/Jittery Video
Wavy picture or fine movement
lCheck environmental factors.
lRelocate the monitor and test in another room.
Missing Pixels
LCD screen has spots
lCycle power on-off.
lPixel that is permanently off is a natural defect that can occur in LCD technology.
lRun the built-in diagnostics
Stuck-on Pixels
LCD screen has bright spots
lCycle power on-off.
lPixel that is permanently off is a natural defect that can occur in LCD technology.
lRun the built-in diagnostics
Brightness Problems
Picture too dim or too bright
lAdjust brightness controls via key.
Horizontal/Vertical Lines
Screen has one or more lines
lPerform monitor self-test feature check and determine if these lines are also in self-test
mode.
lCheck for bent or broken pins in the video cable connector.
lRun the built-in diagnostics
Synchronization Problems
Screen is scrambled or appears
torn
lPerform monitor self-test feature check to determine if the scrambled screen appears in
self-test mode.
lCheck for bent or broken pins in the video cable connector.
lRestart the computer in the safe mode.
Safety Related Issues
Visible signs of smoke or
sparks
lDo not perform any troubleshooting steps.
lContact Dell immediately.
Intermittent Problems
Monitor malfunctions on & off
lEnsure that the video cable connecting the monitor to the computer is connected
properly and is secure.
lReset the monitor to Factory Settings.
lPerform monitor self-
test feature check to determine if the intermittent problem occurs in
self-test mode.
Missing Color
Picture missing color
lPerform monitor self-test feature check.
lEnsure that the video cable connecting the monitor to the computer is connected
properly and is secure.
lCheck for bent or broken pins in the video cable connector.
lRun the built-in diagnostics
Wrong Color
Picture color not good
lRun the built-in diagnostics
Image retention from a static
imageleftonthemonitorfora
long period of time
Faint shadow from the static
image displayed appears on
the screen
lUse the Power Management feature to turn off the monitor at all times when not in use
(for more information, see Power Management Modes).
lAlternatively, use a dynamically changing screensaver.
Specific Symptoms
What You Experience
Possible Solutions
Cannot adjust the monitor with
the buttons on the front panel
Brightness does not change
lTurn off the monitor, unplug the power cord, plug back, and then turn on the monitor.
No Input Signal when user
controls are pressed
No picture, the LED light is
white.
lCheck the signal source. Ensure the Computer is not in the power saving mode by
moving the mouse or pressing any key on the keyboard.
lCheckwhetherthesignalcableispluggedinproperly.Re-plug the signal cable if
necessary.
lReset the computer or video player.
The picture does not fill the
entire screen.
The picture cannot fill the
height or width of the screen
lDue to different video formats (aspect ratio) of DVDs, the monitor may display in full
screen.
lRun the built-in diagnostics
Common Symptoms
What You Experience
Possible Solutions
No Sound
No power to Soundbar -the
power indicator is off (built-in
DC power supply. i.e.
E1909WDD)
lTurn the Power/Volume knob on the Soundbar clockwise to the middle position; check if
the power indicator on the front of the Soundbar is illuminated.
lEnsure that the power cable from the Soundbar is plugged into the monitor.
lEnsure that the monitor has power.
lIf the monitor has no power, see common problems, No Video/ Power LED off
No Sound
Soundbar has power -power
indicator is on
lPlug the audio line-in cable into the computer's audio out jack.
lSet all volume controls to their maximum and ensure that the mute option is not
enabled.