Dell E2424HS User manual

Dell E2424HS
User’s Guide
Monitor Model: E2424HS
Regulatory Model: E2424HSf

Notes, Cautions and Warnings
NOTE: A NOTE indicates important information that helps you make
better use of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of
data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
Copyright © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other are trademarks
of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
2023 - 02
Rev. A00

Contents │ 3
Contents
Safety instructions............................................5
About your monitor ...........................................6
Package contents ..................................................... 6
Product features....................................................... 7
Identifying features and controls................................ 8
Pin assignments .......................................................16
Plug and play capability .............................................19
LCD monitor quality and pixel policy ...........................19
Ergonomics ............................................................. 20
Handling and moving your display.............................. 22
Maintenance guidelines ............................................ 23
Setting up the monitor .....................................24
Connecting the stand............................................... 24
Connecting your monitor .......................................... 26
Organizing cables .................................................... 27
Removing the stand ................................................. 28
Operating your monitor .................................... 31
Turning on the monitor ..............................................31
Using the front panel controls....................................31
Using the OSD lock function ..................................... 32

4 │ Contents
Using the On-Screen Display (OSD) menu.................. 36
Setting up display resolution on your monitor ..............51
Using tilt................................................................. 53
Troubleshooting ...............................................54
Self-test ................................................................. 54
Built-in diagnostics .................................................. 55
Common problems ................................................... 56
Product-specific problems........................................ 58
Appendix .........................................................59
FCC Notices (U.S. Only) and Other Regulatory
Information ............................................................. 59
Contact Dell ............................................................ 59
EU product database for energy label and product
information sheet .................................................... 59

Safety instructions │5
Safety instructions
Use the following safety guidelines to protect your monitor from potential damage and
to ensure your personal safety. Unless otherwise noted, each procedure included in this
document assumes that you have read the safety information that shipped with your
monitor.
Before using the monitor, read the safety information that is
shipped with your monitor and also printed on the product. Keep the
documentation at a secure location for future reference.
CAUTION: Use of controls, adjustments, or procedures other than
those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.
• Place the monitor on a solid surface and handle it carefully. The screen is fragile and
can be damaged if dropped or hit sharply.
• Always be sure that your monitor is electrically rated to operate with the AC power
available in your location.
• Keep the monitor in room temperature. Excessive cold or hot conditions can have an
adverse effect on the liquid crystal of the display.
• Connect the power cable from the monitor to a wall outlet that is near and accessible.
See Connecting your monitor.
• Do not place and use the monitor on a wet surface or near water.
• Do not subject the monitor to severe vibration or high impact conditions. For example,
do not place the monitor inside a car trunk.
• Unplug the monitor when it is going to be left unused for an extended period of time.
• To avoid electric shock, do not attempt to remove any cover or touch the inside of the
monitor.

6│About your monitor
About your monitor
Package contents
Your monitor ships with the components indicated in the table. Ensure that you have received
all the components and see Contact Dell if anything is missing.
NOTE: Some items may be optional and may not ship with your monitor.
Some features may not be available in certain countries.
NOTE: To set up Stand from any other source, refer to the documentation
comes with the Stand for instruction.
Component image Component description
Display
Stand riser
Stand base
VESA™ Screw Cover
Power cable (varies by country)
VGA cable (Japan region)

About your monitor │7
HDMI cable
• Quick Start Guide
• Safety, Environmental, and
Regulatory Information
Product features
The Dell E2424HS flat panel monitor has an active matrix, Thin-Film Transistor (TFT),
Liquid Crystal Display (LCD) Panel with LED backlight.
The monitor features include :
• 60.47 cm (23.8 in.) diagonal viewable area display (measured diagonally).
1920 x 1080 resolution, with full-screen support for lower resolutions.
• Wide viewing angles of 178 degrees in vertical and horizontal directions.
• Contrast ratio (3000:1).
• Digital connectivity with DisplayPort or HDMI.
• Support FHD@60Hz as per specified in HDMI 1.4
• Height adjustment capability.
• Dual built-in speakers.
• Plug and play capable if supported by your computer.
• On-Screen Display (OSD) adjustments for easy setup and screen optimization.
• ≤ 0.3 W in Standby Mode.
• Optimize eye comfort with a flicker-free screen.
• The monitor adopts flicker-free technology, which clears the eye visible flicker, brings
comfort viewing experience and preventing users suffer from eye strain and fatigue.
• Possible long-term effects if blue light emission from the monitor may cause damage to
the eyes, including eye fatigue or digital eye strain. ComfortView feature to reduce risk
of eye strain from high blue light emission.
• Security-lock slot.
• Arsenic-free glass and Mercury-free for panel only.
• BFR/PVC-Reduced (Its circuit boards are made from BFR/PVC-free laminates).
• Meets NFPA 99 leakage current requirement.
• TCO Certified & TCO Certified Edge.
• EPEAT registered where applicable. EPEAT registration varies by country.
See https://www.epeat.net for registration status by country.
• RoHS Compliant.
• Energy Star®Certified.

8│About your monitor
Identifying features and controls
Front view
Label Description Use
1Function buttons To access the OSD menu and change
the settings if required. For more
information, see Using the front
panel controls.
2Power On/Off button
(with LED indicator)
To turn the monitor On or Off.
Solid white light indicates that the
monitor is turned on and functioning
normally. Blinking white light indicates
that the monitor is in Standby Mode.

About your monitor │9
Back view
Without monitor stand With monitor stand
4
5
1 32
Label Description Use
1Security-lock slot (based on
Kensington Security SlotTM)
Secures monitor with security cable
lock (sold separately)
2Barcode, serial number, and
service tag label
See this label if you need to contact
Dell for technical support. The Service
Tag is a enables Dell service technicians
to identify the hardware components
in your computer and access warranty
information.
3Regulatory information List the regulatory approvals.
4Cable-management clip To organize the cables.
5Stand thumbscrew Release stand from monitor.
Side view

10 │About your monitor
Bottom view, without monitor stand
1 3 4 5 5 2
Label Description Use
1Power port To connect the monitor power cable.
2DP port For connection to your computer using DP cable.
3HDMI port For connection to your computer using HDMI cable.
4VGA port For connection to your computer using VGA cable.
5Speakers To produce audio output.

About your monitor │11
Monitor specifications
Model E2424HS
Screen type Active matrix-TFT LCD
Panel type Vertical Alignment(VA)
Viewable area
Diagonal 604.70 mm (23.8 in.)
Active area
Horizontal
Vertical
Area
527.04 mm (20.75 in.)
296.46 mm (11.67 in.)
1562.46 cm2(242.18 in.2)
Pixel pitch 0.2745 mm x 0.2745 mm
Pixel per inch (PPI) 93
Viewing angle
Horizontal
Vertical
178° (typical)
178° (typical)
Brightness 250 cd/m² (typical)
Contrast ratio 3,000 to 1 (typical)
Faceplate coating Anti-glare with 3H hardness
Backlight LED edgelight system
Response time
Normal mode
Fast mode
< 8 ms
< 5 ms
Color depth 16.7 million colors
Color gamut 72% NTSC (CIE1931)
83% NTSC (CIE1976)
Dell display manager
compatibility
Yes
Connectivity 1 x DP 1.2, 1 x HDMI 1.4, 1 x VGA
Bezel width (edge of
monitor to active area)
5.8 mm (Top)
5.8 mm (Left/Right)
21.95 mm (Bottom)
Security Security-lock slot for cable lock (optional purchase)
Tilt angle -5° to 21°
Swivel (Lazy Susan) -173° to 173°
Height adjustable stand 130+/-5 mm
Built-in Speakers
(2 x 1 W sound output)
Speaker 2x1W

12 │About your monitor
Resolution specifications
Model E2424HS
Horizontal scan range 30 kHz to 83 kHz (automatic)
Vertical scan range 50 Hz to 75 Hz (automatic)
Maximum preset resolution 1920 x 1080 @ 60 Hz
Preset display modes
Display mode Horizontal
frequency
(kHz)
Vertical
frequency
(Hz)
Pixel clock
(MHz)
Sync polarity
(Horizontal/Vertical)
VESA, 720 x 400 31.5 70.1 28.3 -/+
VESA, 640 x 480 31.5 59.9 25.2 -/-
VESA, 640 x 480 37.5 75.0 31.5 -/-
VESA, 800 x 600 37.9 60.3 40.0 +/+
VESA, 800 x 600 46.9 75.0 49.5 +/+
VESA, 1024 x 768 48.4 60.0 65.0 -/-
VESA, 1024 x 768 60.0 75.0 78.8 +/+
VESA, 1152 x 864 67.5 75.0 108.0 +/+
VESA, 1280 x1024 64.0 60.0 108.0 +/+
VESA, 1280 x1024 80.0 75.0 135.0 +/+
VESA, 1600 x 900 60.0 60.0 108.0 +/+
VESA, 1920 x1080 67.5 60.0 148.5 +/+

About your monitor │13
Electrical specifications
Model E2424HS
Video input signals • Analog RGB: 0.7 V ± 5 %, 75 Ω input impedance
• HDMI 1.4, 600 mV for each differential line, 100 Ω input
impedance per differential pair
• DP 1.2, 600 mV for each differential line,
100 Ω input impedance per differential pair
Synchronization
input signals
Separate horizontal and vertical synchronizations,
polarity-free TTL level,
SOG (Composite SYNC on green)
AC input voltage/
frequency/current
100 VAC to 240 VAC/50 Hz or 60 Hz ± 3 Hz/1.5 A
Inrush current 30 A (120 V AC Input)
60 A (240 V AC Input)
Power Consumption 0.3 W (Off Mode)1
0.3 W (Standby Mode)1
16 W (On Mode)1
28 W (Max)2
14.17 W (Pon)3
45.73 kWh (TEC)3
1As defined in EU 2019/2021 and EU 2019/2013.
2Max brightness and contrast setting.
3Pon : Power consumption of On Mode as defined in Energy Star 8.0 version.
TEC: Total energy consumption in kWh as defined in Energy Star 8.0 version.
This document is informational only and reflects laboratory performance. Your
product may perform differently, depending on the software, components, and
peripherals you ordered, and shall have no obligation to update such information.
Accordingly, the customer should not rely upon this information in making
decisions about electrical tolerances or otherwise. No warranty as to accuracy or
completeness is expressed or implied.
NOTE: This monitor is ENERGY STAR certified.
This product qualifies for ENERGY STAR in the factory default settings which
can be restored by "Factory Reset" function in the OSD menu. Changing
the factory default settings or enabling other features may increase power
consumption that could exceed the ENERGY STAR specified limit.

14 │About your monitor
Physical characteristics
Model E2424HS
Signal cable type:
Analog
Digital
D-Sub (VGA), 15 pins (cable is included for JPN
region only)
DP, 20 pins
HDMI, 19 pins
NOTE: Dell monitors are designed to work optimally with the video cables that
are shipped with your monitor. As Dell does not have control over the different
cable suppliers in the market, the type of material, connector and process used to
manufacture these cables, Dell does not guarantee video performance on cables that
are not shipped with your Dell monitor.
Dimensions (with stand):
Height (Extended) 512.07 mm (20.16 in.)
Height (Compressed) 377.91 mm (14.88 in.)
Width 538.64 mm (21.21 in.)
Depth 209.46 mm (8.25 in.)
Dimensions (without stand):
Height 324.21 mm (12.76 in.)
Width 538.64 mm (21.21 in.)
Depth 48.90 mm (1.93 in.)
Stand dimensions:
Height (Extended) 274.12 mm (10.79 in.)
Height (Compressed) 144.12 mm (5.67 in.)
Width 257.11 mm (10.12 in.)
Depth 209.45 mm (8.25 in.)
Weight:
Weight with packaging 5.96 kg (13.14 lb)
With stand assembly and
cables 4.53 kg (10.00 lb)
Without stand assembly and
cables 2.82 kg (6.22 lb)
Weight of stand assembly 1.24 kg (2.73 lb)

About your monitor │15
Environmental characteristics
Model E2424HS
Temperature:
Operating 0 °C to 40 °C (32 °F to 104 °F)
Non-operating:
Storage/Shipping -20 °C to 60 °C (-4 °F to 140 °F)
Humidity:
Operating 10% to 80% (non-condensing)
Non-operating:
Storage/Shipping 5% to 90% (non-condensing)
Altitude:
Operating (maximum) 5,000 m (16,400 ft)
Non-operating (maximum) 12,192 m (40,000 ft)
Thermal dissipation 95.54 BTU/hour (maximum)
54.59 BTU/hour (on mode)

16 │About your monitor
Pin assignments
D-Sub 15-pin connector
Pin Number Signal Assignment
1 Video-Red
2 Video-Green
3 Video-Blue
4 GND
5 Self-test
6 GND-R
7 GND-G
8 GND-B
9 DDC +5 V
10 GND-sync
11 GND
12 DDC data
13 H-sync
14 V-sync
15 DDC clock

About your monitor │17
Pin assignments
DP 20-pin connector
Pin Number Signal Assignment
1 ML_LANE3_N
2 GND
3 ML_LANE3_P
4 ML_LANE2_N
5 GND
6 ML_LANE2_P
7 ML_LANE1_N
8 GND
9 ML_LANE1_P
10 ML_LANE0_N
11 GND
12 ML_LANE0_P
13 GND
14 GND
15 AUX _CH_P
16 GND
17 AUX _CH_N
18 HPD
19 RETURN
20 DP_PWR

18 │About your monitor
Pin assignments
HDMI 19-pin connector
Pin Number Signal Assignment
1 TMDS DATA 2+
2 TMDS DATA 2 SHIELD
3 TMDS DATA 2-
4TMDS DATA 1+
5TMDS DATA 1 SHIELD
6TMDS DATA 1-
7TMDS DATA 0+
8TMDS DATA 0 SHIELD
9TMDS DATA 0-
10 TMDS CLOCK+
11 TMDS CLOCK SHIELD
12 TMDS CLOCK-
13 CEC
14 Reserved (N.C. on device)
15 DDC CLOCK (SCL)
16 DDC DATA (SDA)
17 DDC/CEC Ground
18 +5 V POWER
19 HOT PLUG DETECT

About your monitor │19
Plug and play capability
You can install the monitor in any Plug and Play-compatible system. The monitor
automatically provides the computer with its Extended Display Identification Data (EDID)
using Display Data Channel (DDC) protocols so the computer can configure itself and
optimize the monitor settings. Most monitor installations are automatic, you can select
different settings as required . For more information about changing the monitor settings,
see Operating your monitor.
LCD monitor quality and pixel policy
During the LCD Monitor manufacturing process, it is normal for one or more pixels to
become fixed in an unchanging state, which are hard to see and do not affect the display
quality or usability. For more information about Dell Monitor Quality and Pixel Policy, see
Dell Support site at www.dell.com/pixelguidelines.

20 │About your monitor
Ergonomics
CAUTION: Improper or prolonged usage of keyboard may result in injury.
CAUTION: Viewing the monitor screen for extended periods of time may
result in eye strain.
For comfort and efficiency, observe the following guidelines when setting up and using
your computer workstation:
• Position your computer so that the monitor and keyboard are directly in front of you as
you work. Special shelves are commercially available to help you correctly position your
keyboard.
• To reduce the risk of eye strain and neck/arm/back/shoulder pain from using the
monitor for long periods of time, we suggest you to:
1. Set the distance of the screen between 20 to 28 in. (50 - 70 cm) from your eyes.
2. Blink frequently to moisten your eyes or wet your eyes with water after prolonged
usage of the monitor.
3. Take regular and frequent breaks for 20 minutes every two hours.
4. Look away from your monitor and gaze at a distant object at 20 feet away for at
least 20 seconds during the breaks.
5. Perform stretches to relieve tension in the neck, arm, back, and shoulders during the
breaks.
• Make sure that the monitor screen is at eye level or slightly lower when you are sitting
in front of the monitor.
• Adjust the tilt of the monitor, its contrast, and brightness settings.
• Adjust the ambient lighting around you (such as overhead lights, desk lamps, and the
curtains or blinds on nearby windows) to minimize reflections and glare on the monitor
screen.
• Use a chair that provides good lower-back support.
• Keep your forearms horizontal with your wrists in a neutral, comfortable position while
using the keyboard or mouse.
• Always leave space to rest your hands while using the keyboard or mouse.
• Let your upper arms rest naturally on both sides.
• Ensure that your feet are resting flat on the floor.