Dell 2707WFP - UltraSharp - 27" LCD Monitor User manual

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Dell2707WFPFlatPanelMonitorUser'sGuide
Notes, Notices, and Cautions
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
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Information in this document is subject to change without notice.
©2007 DellInc.Allrightsreserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex, Latitude, PowerEdge, PowerVault, PowerApp, and Dell
OpenManage aretrademarksofDellInc;Microsoft, Windows, and Windows NT areregisteredtrademarksofMicrosoftCorporation; Adobe is a trademark of
Adobe Systems Incorporated, which may be registered in certain jurisdictions. ENERGY STAR is a registered trademark of the U.S. Environmental Protection
Agency. As an ENERGY STAR partner, Dell Inc. has determined that this product meets the ENERGY STAR guidelines for energy efficiency.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any
proprietary interest in trademarks and trade names other than its own.
Model 2707WFP
June2007Rev. A01

About Your Monitor
Front View
Back View
Side View
Bottom View
Monitor Specifications
Universal Serial Bus (USB) Interface
Card Reader Specifications
Plug and play capability
Caring for Your Monitor
Using Your Adjustable Monitor Stand
Organizing Your Cables
Using the Tilt, Swivel and Vertical Extension
Setting Up Your Monitor
Connecting Your Monitor
Using the Front Panel Buttons
Using the OSD
Using the Dell Soundbar (Optional)
Setting the Optimal Resolution
Solving Problems
Monitor Specific Troubleshooting
Common Problems
Video Problems
Product Specific Problems
Universal Serial Bus (USB) Specific Problems
Dell Soundbar (Optional) Troubleshooting
Card Reader Troubleshooting
Appendix
FCC Notice (U.S. Only)
Safety Instructions
Contacting Dell
Your Monitor Setup Guide
Product Information Guide
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
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NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.

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Back to Contents Page
About Your Monitor
Dell 2707WFP Flat Panel Monitor User's Guide
Front View
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

Front View
Back View
Side View
Bottom View
Monitor Specifications
Universal Serial Bus (USB) Interface
Card Reader Specifications
Plug and play capability
Caring for Your Monitor
1
Input indicators
2
Input Source Select
3
PIP (Picture In Picture) / PBP (Picture By Picture) Select
4
OSDMenu/Select
5
Brightness / Contrast Hotkey and Down (-) button
6
Auto Adjust and Up (+) button
7
Power button (with power light indicator)

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Back View

Side View
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
Bottom View
1
Barcode serial number label
Indicates the service part number for the monitor.
2
Security lock slot
Use a security lock with the slot to help secure your monitor.
3
Dell Soundbar mounting brackets
Attach the optional Dell Soundbar.
4
Regulatory rating label
List the regulatory approvals.
5
Service tag label
Refer to this label if you need to contact Dell for technical support.
6
Connectors label
Indicate the positions and types of connectors.
7
VESA mounting holes (100mm)
Use to mount the monitor.
8
Cable management hole
Help organize cables by placing them through the hole.
Left side
Right side
1
Card reader: for details please refer to Card Reader Specifications
2
USB downstream ports

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Monitor Specifications
1
AC power cord connector
2
DC power connector for Dell Soundbar
3
DVI connector
4
VGA connector
5
Composite video connector
6
Component video connector - Y
7
S-Video connector
8
USB upstream port
9
USB downstream ports
10
Component video connector - Pr
11
Component video connector - Pb
General
Model number
2707WFP
Flat Panel
Screen type
Active matrix - TFT LCD
Screen dimensions
27 inches (27-inch viewable image size)
Preset display area:
Horizontal
581.96 mm (22.9 inches)
Vertical
363.60 mm (14.30 inches)
Pixel pitch
0.303 mm
Viewing angle
+/- 89°(vertical)typ,+/- 89°(horizontal)typ
Luminance output
450 cd/m ²(typ)
Contrast ratio
1000:1 (typ)
Faceplate coating
Antiglare with hard-coating 3H
Backlight
16 CCFLs Direct-type backlight, 92% wide color gamut
Response Time
6mstypical(GreytoGrey)/16mstypical(BlacktoWhite)
Resolution
Horizontal scan range
30 kHz to 81 kHz (automatic)
Vertical scan range
56Hzto76Hz,exception1680x1200&1920x1200at60Hzonly
Optimal preset resolution
1920 x 1200 at 60 Hz (VESA CVT-R Mode)
Highest preset resolution
1920 x 1200 at 60 Hz (VESA CVT-R Mode)



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Video Supported Modes

Video display capabilities (DVI playback)
480p/576p/720p/1080p(Supports HDCP)
Video display capabilities (Composite
playback)
NTSC/PAL
Video display capabilities (S-Video playback)
NTSC/PAL
Video display capabilities (Component
playback)
480i/480p/576i/576p/720p/1080i
Preset Display Modes
Dell guarantees image size and centering for all preset modes listed in the following table.
Display Mode
Horizontal Frequency
(kHz)
Vertical Frequency (Hz)
Pixel Clock (MHz)
Sync Polarity (Horizontal/Vertical)
VGA, 720 x 400
31.5
70.1
28.3
-/+
VGA, 640 x 480
31.5
59.9
25.2
-/-
VESA, 640 x 480
37.5
75.0
31.5
-/-
VESA, 800 x 600
37.9
60.3
40.0
+/+
VESA, 800 x 600
46.9
75.0
49.5
+/+
VESA, 1024 x 768
48.4
60.0
65.0
-/-
VESA, 1024 x 768
60.0
75.0
78.8
+/+
VESA, 1152 x 864
67.5
75.0
108.0
+/+
VESA, 1280 x 1024
64.0
60.0
108.0
+/+
VESA, 1280 x 1024
80.0
75.0
135.0
+/+
VESA, 1600 x 1200
75.0
60.0
162.0
+/+
VESA, 1920 x 1200
74.0
60.0
154.0
+/-
Electrical
Video input signals
Analog RGB, 0.7 Volts +/-5%,75ohminputimpedance
Digital DVI-
D TMDS, 600mV for each differential line, 50 ohm input impedance with HDCP support.
S-video, Y input 1 volt (p-p), C input 0.286 volt (p-p), 75 ohm input impedance
Composite, 1 volt (p-p), 75 ohm input impedance
Component: Y, Pb, Pr are all 0.5~1volt (p-p), 75 ohm input impedance 
Synchronization input signals
separate horizontal and vertical,
3.3V CMOS or 5V TTL level, positive or negative sync.
SOG (Sync on green)
AC input voltage / frequency / current
100 to 240 VAC / 50 or 60 Hz +3 Hz / 3.0A
Inrush current
120V: 40A (Max.)
240V: 80A (Max.)
Physical Characteristics
Signal cable type
D-sub: Detachable, Analog, 15pin, shipped attached to the monitor
DVI-D: Detachable, Digital, 24pin, shipped detached from the monitor
S-video:Notincludedwithdisplay
Composite: Not included with display
Component: Not included with display
Dimensions (with stand):
Height (Fully extended )
532.75 mm (20.97 inches)
Height (Compressed)
441.80 mm (17.39 inches)
Width
634.00 mm (24.96 inches)
Depth
243.15 mm (9.57 inches)

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Power Management Modes
* Zero power consumption in OFF mode can only be achieved by disconnecting the main cable from the monitor.
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Pin Assignments
VGA Connector
Weight
Monitor (Stand and Head)
12.5 Kg (27.5 lb)
Monitor Flat panel only (VESA Mode)
8.5 Kg (18.7 lb)
Weight with packaging
16.0 Kg (35.28 lb)
Environmental
Temperature:
Operating
5°to35°C(41°to95°F)
Non-operating
Storage:0°to60°C(32°to140°F)
Shipping: -20°to60°C(-4°to140°F)
Humidity:
Operating
10% to 80% (non-condensing)
Non-operating
Storage: 5% to 90% (non-condensing)
Shipping: 5% to 90% (non-condensing)
Altitude:
Operating
3,657.6 m (12,000 ft) max
Non-operating
12,192 m (40,000 ft) max
Thermal dissipation
375.0 BTU/hour (maximum)
195.0 BTU/hour (typical)
If you have VESA's DPMS compliance display card or software installed in your PC, the monitor can automatically reduce its power consumption
when not in use. This is referred to as 'Power Save Mode'*. If activity from keyboard, mouse or other input devices is detected by the computer,
the monitor will automatically "wake up". The following table shows the power consumption and signaling of this automatic power saving feature:
VESA Modes
Horizontal Sync
Vertical Sync
Video
Power Indicator
Power Consumption
Normal
operation
Active
Active
Active
Blue
140W (maximum)*
75W (normal)**
Active-off
mode
Inactive
Inactive
Blanked
Amber
Less than 2 W
Switch off
-
-
-
Off
Less than 1 W (at 230 V)
*WithAudio+USB
**WithoutAudio+USB

This monitor is ENERGY STAR®-compliant.

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
DVIConnector
Pin Number
15-pin Side of the Connected Signal Cable
1
Video-Red
2
Video-Green
3
Video-Blue
4
GND
5
Self-test
6
GND-R
7
GND-G
8
GND-B
9
Computer 5V/3.3V
10
GND-sync
11
GND
12
DDC data
13
H-sync
14
V-sync
15
DDC clock
Pin Number
24-pin Side of the Connected Signal Cable
1
TMDS RX2-
2
TMDS RX2+
3
TMDS Ground
4
Floating
5
Floating
6
DDC Clock
7
DDC Data/span>
8
Floating
9
TMDS RX1-/span>
10
TMDS RX1+
11
TMDS Ground
12
Floating

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S-video Connector

Composite Video Connector

Component Video Connector

Universal Serial Bus (USB) Interface
13
Floating
14
+5V / +3.3V power
15
Self test
16
Hot Plug Detect
17
TMDS RX0-
18
TMDS RX0+
19
TMDS Ground
20
Floating
21
Floating
22
TMDS Ground
23
TMDS Clock+
24
TMDS Clock-
Pin Number
5-pin Side of the Connected Signal Cable (Cable not included)
1
GND
2
GND
3
LUMA
4
CHROMA
Pin Number
1-pin Side of the Connected Signal Cable (cable not included)
1
LUMA COMPOSITE CHROMA
Pin Number
3-pin Side of the Connected Signal Cable (Cable not included)
1
Pr (Color differential signal)
2
Pb (Color differential signal)
3
Y (Luminance signal)

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USB Upstream Connector
USB Downstream Connector
USB Ports
l1 upstream -rear
l4 downstream -2 on rear; 2 on left side

Card Reader Specifications
Overview
lThe Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card.

This monitor supports High-Speed Certified USB 2.0 interface.
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Data Rate
PowerConsumption
High speed
480 Mbps
2.5W(Max.,eachport)
Full speed
12 Mbps
2.5W(Max.,eachport)
Low speed
1.5 Mbps
2.5W(Max.,eachport)
Pin Number
4-pin Side of the Connector
1
DMU
2
VCC
3
DPU
4
GND
Pin Number
4-Pin Side of the Signal Cable
1
VCC
2
DMD
3
DPD
4
GND
NOTE:
USB2.0capabilityrequires2.0capablecomputer
NOTE: The monitor's USB interface works only when the monitor is on or in power save mode, If you switch the monitor off and then on,
attached peripherals may take a few seconds to resume normal functionality.

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lThe Flash Memory Card Reader is automatically recognized by Windows®2000 and XP.

lOnce installed and recognized, each separate memory card (slot) appears as a separate drive/drive letter.

lAll standard file operations (copy, delete, drag-and-drop, etc.) can be performed with this drive.
Features
The Flash Memory Card Reader has the following features:
lSupports Windows 2000 and XP operating systems
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lNo Windows 9X support from Dell

lMass Storage Class device (No drivers are required under Windows 2000 and XP)
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lUSB-IF certification
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lSupports various memory card media


General
Performance
Plug and Play Capability
You can install the monitor in any Plug and Play-compatible system. The monitor automatically provides the computer system with its Extended Display Identification
Data (EDID) using Display Data Channel (DDC) protocols so the system can configure itself and optimize the monitor settings. If desired, the user can select different
settings; but in most cases, monitor installation is automatic.
Slot Number
Type of Flash Memory Card
1
Compact Flash type I/II Card (CF I/II) / CF form factor ATA hard drives to USB 2.0 bus
2
Smart Media Card (SMC)
Memory Stick Card (MS) / High Speed Memory Stick (HSMS) / Memory Stick Pro Card (MS PRO) / Memory Stick Duo (with Adapter)
Secure Digital Card (SD)/ Mini Secure Digital (with Adapter)/ TransFlash Card (with Adapter)
MultiMedia Card (MMC) / Reduced Size MultiMedia Card (with Adapter)
Connection type
USB 2.0 High Speed Device (USB Full Speed Device compatible)
Supported OS
Windows 2000 and XP
Transfer Speed
Read: 480 Mb/s (max.)


Write: 480 Mb/s (max.)

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Caring for Your Monitor
lTo clean your antistatic screen, slightly dampen a soft, clean cloth with water. If possible, use a special screen-cleaning tissue or solution suitable for the antistatic
coating. Do not use benzene, thinner, ammonia, abrasive cleaners, or compressed air.
lUse a slightly-dampened,warmclothtocleantheplastics.Avoidusingdetergentofanykindassomedetergentsleaveamilkyfilmontheplastics.
lIf you notice a white powder when you unpack your monitor, wipe it off with a cloth. This white powder occurs during the shipping of the monitor.
lHandleyourmonitorwithcareasdarker-colored plastics may scratch and show white scuff marks more than lighter-coloredmonitor.
lTo help maintain the best image quality on your monitor, use a dynamically changing screen saver and power off your monitor when not in use.
Back to Contents Page
CAUTION: Read and follow the safety instructionsbeforecleaningthemonitor.
CAUTION: Beforecleaningthemonitor,unplugthemonitorpowercablefromtheelectricaloutlet.

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Back to Contents Page
Appendix
Dell 2707WFP Flat Panel Monitor User's Guide
FCC Notice (U.S. Only)
CAUTION: Safety Instruction
Contacting Dell
Your Monitor Set-up Guide
Product Information Guide
FCC Notice (U.S. Only)
FCC Class B
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may
cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part
15 of the FCC Rules.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
1 This device may not cause harmful interference.
2 This device must accept any interference received, including interference that may cause undesired operation.
NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be determined by turning the
equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures:
lReorient the receiving antenna.
lRelocate the system with respect to the receiver.
lMove the system away from the receiver.
lPlug the system into a different outlet so that the system and the receiver are on different branch circuits.
If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions.

The following information is provided on the device or devices covered in this document in compliance with the FCC regulations:
lProduct name: 2707WFP
lModel number: 2707WFPc
lCompany name:
Dell Inc.
Worldwide Regulatory Compliance & Environmental Affairs
One Dell Way
Round Rock,TX 78682 USA 512-338-4400
CAUTION: Safety Instruction
Read and follow these instructions when connecting and using your computer monitor:
CAUTION: Use of controls, adjustments, or procedures other than those specified in this documentation may result in exposure to shock,
electrical hazards, and/or mechanical hazards.

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lTo help avoid damaging your computer, be sure that the voltage selection switch on the power supply for the computer is set to match the alternating current
(AC) power available at your location:
¡115 volts (V)/60 hertz (Hz) in most of North and South America and some Far Eastern countries such as Japan, South Korea (also 220 volts (V)/60
hertz (Hz)), and Taiwan.
¡230 volts (V)/50 hertz (Hz) in most of Europe, the Middle East, and the Far East.
Always be sure that your monitor is electrically rated to operate with the AC power available in your location.
lDo not store or use the LCD monitor in locations that are exposed to heat, direct sunlight, or extreme cold.
lAvoid moving the LCD monitor between locations with large temperature differences.
lDo not subject the LCD monitor to severe vibration or high impact conditions. For example, do not place the LCD monitor inside a car trunk.
lDo not store or use the LCD monitor in locations exposed to high humidity or dusty environment.
lDo not allow water or other liquids to spill on or into the LCD monitor.
lKeep flat panel monitor in room temperature conditions. Excessive cold or hot conditions can have an adverse effect on the liquid crystal of the display.
lNever insert anything metallic into the monitor openings. Doing so may create the danger of electric shock.
lTo avoid electric shock, never touch the inside of the monitor. Only a qualified technician should open the monitor case.
lNever use your monitor if the power cable has been damaged. Do not allow anything to rest on the power cable. Keep the power cable away from where
people could trip over it.
lBe sure to grasp the plug, not the cable, when disconnecting the monitor from an electric socket.
lOpenings in the monitor cabinet are provided for ventilation. To prevent overheating, these openings should not be blocked or covered. Avoid using the monitor
on a bed, sofa, rug, or other soft surface, as doing so may block the ventilation openings in the bottom of the cabinet. If you place the monitor in a bookcase or
an enclosed space, be sure to provide adequate ventilation and air flow.
lPlace your monitor in a location with low humidity and minimum dust. Avoid places similar to a damp basement or dusty hallway.
lDo not expose the monitor to rain or use it near water (in kitchens, next to swimming pools, etc.). If the monitor accidentally gets wet, unplug it and contact an
authorized dealer immediately. You can clean the monitor with a damp cloth when necessary, being sure to unplug the monitor first.
lPlace the monitor on a solid surface and treat it carefully. The screen is made of glass and can be damaged if dropped or hit sharply.
lLocate your monitor near an easily accessible electric outlet.
lIf your monitor does not operate normally -in particular, if there are any unusual sounds or smells coming from it -unplug it immediately and contact an
authorized dealer or service center.
lDo not attempt to remove the back cover, as you will be exposed to an electrical shock hazard. The back cover should only be removed by qualified service
personnel.
lHigh temperatures can cause problems. Don't use your monitor in direct sunlight, and keep it away from heaters, stoves, fireplaces, and other sources of heat.
lUnplug the monitor when it is going to be left unused for an extended period of time.
lUnplug your monitor from the electric outlet before any service is performed.
lHg Lamp(s) inside this product contains mercury and must be recycled or disposed of according to local, state or federal laws. For more information, Go Or
contact the electronic industries alliance: http://www.eiae.org for more information.
Contacting Dell
You can contact Dell through the Internet and by phone:
lFor support through the web, go to support.dell.com .
lFor worldwide support through the web, use the Choose A Country/Region menu near the bottom of the page, or see the web addresses listed in the following
table.
lFor support by e-mail, see the e-mail addresses listed in the following table.
NOTE: Toll-free numbers are for use within the country for which they are listed.
NOTE: In certain countries, support specific to Dell? XPS? computers is available at a separate telephone number listed for participating countries. If you do not
see a telephone number listed that is specific for XPS computers, you may contact Dell through the support number listed and your call will be routed appropriately.
lFor support by phone, use the phone numbers and codes provided in the following table. If you need assistance in determining which codes to use, contact a
local or an international operator.
NOTE: The contact information provided was deemed correct at the time that this document went to print and is subject to change.
NOTE: This monitor does not need or have a voltage selection switch for setting the AC voltage input. It will automatically accept any AC input voltage according to the ranges defined in
the “Electrical Specifications" section.
Country (City)
International Access Code
Country Code
City Code
Service Type
Area Codes,
Local Numbers, and
Toll-Free Numbers
Web and E-mail Address
Anguilla
Online Support
www.dell.com/ai
E-mail Address
la-[email protected]
Technical Support, Customer Service, Sales
toll-free: 800-335-0031
Antigua and Barbuda
Online Support
www.dell.com.ag
la-[email protected]
Technical Support, Customer Service, Sales
1-800-805-5924

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Aomen
Country Code: 853
Technical Support
toll-free: 0800-105
Customer Service (Xiamen, China)
34 160 910
Transaction Sales (Xiamen, China)
29 693 115
Argentina (Buenos Aires)
International Access Code: 00
Country Code: 54
City Code: 11
Online Support
www.dell.com.ar
E-mail for Desktops and Portables
la-[email protected]
E-mail for Servers and EMC ®Storage Products
[email protected]
Customer Service
toll-free: 0-800-444-0730
Technical Support -DellPowerApp™,DellPowerEdge™,Dell
PowerConnect™,andDellPowerVault™
toll-free: 0-800-222-0154
Technical Support Services
toll-free: 0-800-444-0724
Sales
0-810-444-3355
Aruba
Online Support
www.dell.com.aw
la-[email protected]
Technical Support, Customer Service, Sales
toll-free: 800-1578
Australia (Sydney)
International Access Code: 0011
Country Code: 61
City Code: 2
Online Support
support.ap.dell.com
support.ap.dell.com/contactus
Technical Support

Technical Support for XPS computers only
toll-free: 1300 790 877
Home and Home Office
toll-free: 1300-655-533
Medium and Large Business
toll-free: 1800-633-559
Small Business, Education, Local Government
toll-free: 1800-060-889
Customer Service
toll-free: 1300-662-196
Austria (Vienna)
International Access Code: 900
Country Code: 43
City Code: 1
Online Support
support.euro.dell.com
[email protected]
Technical Support for XPS computers only
08 20 24 05 30 81
Home/Small Business Sales
08 20 24 05 30 00
Home/Small Business Fax
08 20 24 05 30 49
Home/Small Business Customer Service
08 20 24 05 30 14
Home/Small Business Support
08 20 24 05 30 17
Preferred Accounts/Corporate Customer Service
08 20 24 05 30 16
Preferred Accounts/Corporate Support
08 20 24 05 30 17
Switchboard
08 20 24 05 30 00
Bahamas
Online Support
www.dell.com/bs
la-[email protected]
Technical Support, Customer Service, Sales
toll-free: 1-866-874-3038
Barbados
Online Support
www.dell.com/bb
la-[email protected]
Technical Support, Customer Service, Sales
1-800-534-3142
Belgium (Brussels)
International Access Code: 00
Country Code: 32
City Code: 2
Online Support
support.euro.dell.com
Technical Support for XPS computers only
02 481 92 96
General Support
02 481 92 88
General Support Fax
02 481 92 95
Customer Service
02 713 15 65
Corporate Sales
02 481 91 00
Fax
02 481 92 99
Switchboard
02 481 91 00
Bermuda
Online Support
www.dell.com/bm
la-[email protected]
Technical Support, Customer Service, Sales
1-877-890-0751
Bolivia
Online Support
www.dell.com/bo
la-[email protected]
Technical Support, Customer Service, Sales
toll-free: 800-10-0238

Great user manuals database on UserManuals.info
Brazil
International Access Code: 00
Country Code: 55
City Code: 51
Online Support
www.dell.com/br
[email protected]
Customer Service and Tech Support
0800 970 3355
Technical Support Fax
51 2104 5470
Customer Service Fax
51 2104 5480
Sales
0800 970 3390
British Virgin Islands
Technical Support, Customer Service, Sales
toll-free: 1-866-278-6820
Brunei
Country Code: 673
Technical Support (Penang, Malaysia)
604 633 4966
Customer Service (Penang, Malaysia)
604 633 3101
or toll-free: 801 1012
Transaction Sales (Penang, Malaysia)
604 633 3101
or toll-free: 801 1012
Canada (North York, Ontario)
International Access Code: 011
Online Order Status
www.dell.ca/ostatus
Online Support
support.ca.dell.com
AutoTech (automated Hardware and Warranty Support)
toll-free: 1-800-247-9362
Customer Service

Home/Home Office
toll-free: 1-800-847-4096
Small Business
toll-free: 1-800-906-3355
Medium/Large Business, Government, Education
toll-free: 1-800-387-5757
Hardware Warranty Phone Support

XPS Computers Only
toll-free: 1-866-398-8977
Computers for Home/Home Office
toll-free: 1-800-847-4096
Computers for Small/Medium/Large Business, Government
toll-free: 1-800-387-5757
Printers, Projectors, Televisions, Handheld, Digital Jukebox, and
Wireless
1-877-335-5767
Sales

Home and Home Office Sales
toll-free: 1-800-999-3355
Small Business
toll-free: 1-800-387-5752
Medium/Large Business, Government
toll-free: 1-800-387-5755
Spare Parts and Extended Service
1 866 440 3355
Cayman Islands
Online Support
la-[email protected]
Technical Support, Customer Service, Sales
1-877-262-5415
Chile (Santiago)
Country Code: 56
City Code: 2
Online Support
www.dell.com/cl
la-[email protected]
Sales and Customer Support
toll-free: 1230-020-3397
or 800-20-1385
China (Xiamen)
Country Code: 86
City Code: 592
Online Support
support.dell.com.cn
Technical Support E-mail
support.dell.com.cn/email
Customer Service E-mail
[email protected]
Technical Support Fax
592 818 1350
Technical Support -XPS computers only
toll-free: 800 858 0540
Technical Support -Dell™Dimension™andDellInspiron™
toll-free: 800 858 2969
Technical Support -DellOptiPlex™,DellLatitude™,andDell
Precision™
toll-free: 800 858 0950
Technical Support -Servers and Storage
toll-free: 800 858 0960
Technical Support -Projectors, PDAs, Switches, Routers, etc.
toll-free: 800 858 2920
Technical Support -Printers
toll-free: 800 858 2311
Customer Service
toll-free: 800 858 2060
Customer Service Fax
592 818 1308
Home and Small Business
toll-free: 800 858 2222
Preferred Accounts Division
toll-free: 800 858 2557
Large Corporate Accounts GCP
toll-free: 800 858 2055
Large Corporate Accounts Key Accounts
toll-free: 800 858 2628
Large Corporate Accounts North
toll-free: 800 858 2999

Great user manuals database on UserManuals.info
Large Corporate Accounts North Government and Education
toll-free: 800 858 2955
Large Corporate Accounts East
toll-free: 800 858 2020
Large Corporate Accounts East Government and Education
toll-free: 800 858 2669
Large Corporate Accounts Queue Team
toll-free: 800 858 2572
Large Corporate Accounts South
toll-free: 800 858 2355
Large Corporate Accounts West
toll-free: 800 858 2811
Large Corporate Accounts Spare Parts
toll-free: 800 858 2621
Colombia
Online Support
www.dell.com/co
la-[email protected]
Technical Support, Customer Service, Sales
01-800-915-4755
Costa Rica
Online Support
www.dell.com/cr
la-[email protected]
Technical Support, Customer Service, Sales
0800-012-0231
Czech Republic (Prague)
International Access Code: 00
Country Code: 420
Online Support
support.euro.dell.com
[email protected]
Technical Support
22537 2727
Customer Service
22537 2707
Fax
22537 2714
Technical Fax
22537 2728
Switchboard
22537 2711
Denmark (Copenhagen)
International Access Code: 00
Country Code: 45
Online Support
support.euro.dell.com
Technical Support for XPS computers only
7010 0074
Technical Support
7023 0182
Customer Service -Relational
7023 0184
Home/Small Business Customer Service
3287 5505
Switchboard -Relational
3287 1200
Switchboard Fax -Relational
3287 1201
Switchboard -Home/Small Business
3287 5000
Switchboard Fax -Home/Small Business
3287 5001
Dominica
Online Support
www.dell.com/dm
la-[email protected]
Technical Support, Customer Service, Sales
toll-free: 1-866-278-6821
Dominican Republic
Online Support
www.dell.com/do
la-[email protected]
Technical Support, Customer Service, Sales
1-800-156-1588
Ecuador
Online Support
www.dell.com/ec
la-[email protected]
Technical Support, Customer Service, Sales (calling from Quito)
toll-free: 999-119-877-655-3355
Technical Support, Customer Service, Sales (calling from Guayaquil)
toll-free: 1800-999-119-877-655-3355
El Salvador
Online Support
www.dell.com/sv
la-[email protected]
Technical Support, Customer Service, Sales
800-6132
Finland (Helsinki)
International Access Code: 990
Country Code: 358
City Code: 9
Online Support
support.euro.dell.com
[email protected]
Technical Support
0207 533 555
Customer Service
0207 533 538
Switchboard
0207 533 533
Fax
0207 533 530
Sales under 500 employees
0207 533 540
Sales over 500 employees
0207 533 533
Online Support
support.euro.dell.com
Technical Support for XPS computers only
0825 387 129

Great user manuals database on UserManuals.info
France (Paris) (Montpellier)
International Access Code: 00
Country Code: 33
City Codes: (1) (4)
Home and Small Business

Technical Support
0825 387 270
Customer Service
0825 823 833
Switchboard
0825 004 700
Switchboard (calls from outside of France)
04 99 75 40 00
Sales
0825 004 700
Fax
0825 004 701
Fax (calls from outside of France)
04 99 75 40 01
Corporate

Technical Support
0825 004 719
Customer Service
0825 338 339
Switchboard
01 55 94 71 00
Sales
01 55 94 71 00
Fax
01 55 94 71 01
Germany (Frankfurt)
International Access Code: 00
Country Code: 49
City Code: 69
Online Support
support.euro.dell.com
[email protected]
Technical Support for XPS computers only
069 9792 7222
Technical Support
069 9792-7200
Home/Small Business Customer Service
0180-5-224400
Global Segment Customer Service
069 9792-7320
Preferred Accounts Customer Service
069 9792-7320
Large Accounts Customer Service
069 9792-7320
Public Accounts Customer Service
069 9792-7320
Switchboard
069 9792-7000
Greece
International Access Code: 00
Country Code: 30
Online Support
support.euro.dell.com
Technical Support
00800-44 14 95 18
Gold Service Technical Support
00800-44 14 00 83
Switchboard
2108129810
Gold Service Switchboard
2108129811
Sales
2108129800
Fax
2108129812
Grenada
Online Support
www.dell.com/gd
la-[email protected]
Technical Support, Customer Service, Sales
toll-free: 1-866-540-3355
Guatemala
Online Support
www.dell.com/gt
la-[email protected]
Technical Support, Customer Service, Sales
1-800-999-0136
Guyana
Online Support
la-[email protected]
Technical Support, Customer Service, Sales
toll-free: 1-877-270-4609
Hong Kong
International Access Code: 001
Country Code: 852
Online Support
support.ap.dell.com
support.dell.com.cn/email
Technical Support -XPS computers only
00852-3416 6923
Technical Support -Dimension and Inspiron
00852-2969 3188
Technical Support -OptiPlex, Latitude, and Dell Precision
00852-2969 3191
Technical Support -Servers and Storage
00852-2969 3196
Technical Support -Projectors, PDAs, Switches, Routers, etc.
00852-3416 0906
Customer Service
00852-3416 0910
Large Corporate Accounts
00852-3416 0907
Global Customer Programs
00852-3416 0908
Medium Business Division
00852-3416 0912
Home and Small Business Division
00852-2969 3105
Online Support
support.ap.dell.com
Portable and Desktop Support

Desktop Support E-mail
[email protected]

Great user manuals database on UserManuals.info
India
Portable Support E-mail
[email protected]
Phone Numbers
080-25068032 or 080-25068034
or your city STD code + 60003355
or toll-free: 1-800-425-8045
Server Support

E-mail
[email protected]
Phone Numbers
080-25068032 or 080-25068034
or your city STD code + 60003355
or toll-free: 1800 425 8045
Gold Support Only

E-mail
[email protected]
Phone Numbers
080-25068033
or your city STD code + 60003355
or toll-free: 1-800-425-9045
XPS Support Only

E-mail
[email protected]
Phone Numbers
080-25068066
or toll-free: 1-800-425-2066
Customer Service

Home and Small Business
[email protected]
toll-free: 1800-4254051
Large Corporate Accounts
[email protected]
toll-free: 1800-4252067
Sales

Large Corporate Accounts
1600 33 8044
Home and Small Business
1600 33 8046
Ireland (Cherrywood)
International Access Code: 00
Country Code: 353
City Code: 1
Online Support
support.euro.dell.com
[email protected]
Technical Support

XPS computers only
1850 200 722
Business computers
1850 543 543
Home computers
1850 543 543
At Home Support
1850 200 889
Sales

Home
1850 333 200
Small Business
1850 664 656
Medium Business
1850 200 646
Large Business
1850 200 646
Sales E-mail
[email protected]
Customer Service

Home and Small Business
01 204 4014
Business (greater than 200 employees)
1850 200 982
General

Fax/Sales Fax
01 204 0103
Switchboard
01 204 4444
U.K. Customer Service (dial within U.K. only)
0870 906 0010
Corporate Customer Service (dial within U.K. only)
0870 907 4499
U.K. Sales (dial within U.K. only)
0870 907 4000
Italy (Milan)
International Access Code: 00
Country Code: 39
City Code: 02
Online Support
support.euro.dell.com
Home and Small Business

Technical Support
02 577 826 90
Customer Service
02 696 821 14
Fax
02 696 821 13
Switchboard
02 696 821 12
Corporate

Technical Support
02 577 826 90
Customer Service
02 577 825 55

Great user manuals database on UserManuals.info
Fax
02 575 035 30
Switchboard
02 577 821
Jamaica
Online Support
la-[email protected]
Technical Support, Customer Service, Sales (dial from within Jamaica
only)
1-800-440-9205
Japan (Kawasaki)
International Access Code: 001
Country Code: 81
City Code: 44
Online Support
support.jp.dell.com
Technical Support -XPS computers only
toll-free: 0120-937-786
Technical Support outside of Japan -XPS computers only
81-44-520-1235
Technical Support -Dimension and Inspiron
toll-free: 0120-198-226
Technical Support outside of Japan -Dimension and Inspiron
81-44-520-1435
Technical Support -Dell Precision, OptiPlex, and Latitude
toll-free: 0120-198-433
Technical Support outside of Japan -Dell Precision, OptiPlex, and
Latitude
81-44-556-3894
Technical Support -Dell PowerApp, Dell PowerEdge, Dell
PowerConnect, and Dell PowerVault
toll-free: 0120-198-498
Technical Support outside of Japan -PowerApp, PowerEdge,
PowerConnect, and PowerVault
81-44-556-4162
Technical Support -Projectors, PDAs, Printers, Routers
toll-free: 0120-981-690
Technical Support outside of Japan -Projectors, PDAs, Printers,
Routers
81-44-556-3468
Faxbox Service
044-556-3490
24-Hour Automated Order Status Service
044-556-3801
Customer Service
044-556-4240
Business Sales Division -up to 400 employees
044-556-1465
Preferred Accounts Division Sales -over 400 employees
044-556-3433
Public Sales -government agencies, educational institutions, and medical
institutions
044-556-5963
Global Segment Japan
044-556-3469
Individual User
044-556-1657
Individual User Online Sales
044-556-2203
Individual User Real Site Sales
044-556-4649
Switchboard
044-556-4300
Korea (Seoul)
International Access Code: 001
Country Code: 82
City Code: 2
Online Support
support.ap.dell.com
Technical Support for XPS computers only
toll-free: 080-999-0283
Technical Support, Customer Service
toll-free: 080-200-3800
Technical Support -Dimension, PDA, Electronics, and Accessories
toll-free: 080-200-3801
Sales
toll-free: 080-200-3600
Fax
2194-6202
Switchboard
2194-6000
Latin America
Customer Technical Support (Austin, Texas, U.S.A.)
512 728-4093
Customer Service (Austin, Texas, U.S.A.)
512 728-3619
Fax (Technical Support and Customer Service) (Austin, Texas, U.S.A.)
512 728-3883
Sales (Austin, Texas, U.S.A.)
512 728-4397
Sales Fax (Austin, Texas, U.S.A.)
512 728-4600
or 512 728-3772
Luxembourg
International Access Code: 00
Country Code: 352
Online Support
support.euro.dell.com
Support
342 08 08 075
Home/Small Business Sales
[phone]
Corporate Sales
26 25 77 81
Customer Service
[phone]
Fax
26 25 77 82
Malaysia (Penang)
International Access Code: 00
Country Code: 60
Online Support
support.ap.dell.com
Technical Support -XPS computers only
toll-free: 1 800 885 784
Technical Support -Dell Precision, OptiPlex, and Latitude
toll-free: 1 800 880 193
Technical Support -Dimension, Inspiron, and Electronics and
Accessories
toll-free: 1 800 881 306
Technical Support -PowerApp, PowerEdge, PowerConnect, and
PowerVault
toll-free: 1800 881 386

Great user manuals database on UserManuals.info
City Code: 4
Customer Service
toll-free: 1800 881 306 (option 6)
Transaction Sales
toll-free: 1 800 888 202
Corporate Sales
toll-free: 1 800 888 213
Mexico
International Access Code: 00
Country Code: 52
Online Support
www.dell.com/mx
la-[email protected]
Technical Support
001-866-563-4425
Sales
50-81-8800
or 001-800-888-3355
Customer Service
001-877-384-8979
or 001-877-269-3383
Main
50-81-8800
or 001-800-888-3355
or 001-866-851-1754
Montserrat
Online Support
la-[email protected]
Technical Support, Customer Service, Sales
toll-free: 1-866-278-6822
Netherlands Antilles
Online Support
la-[email protected]
Technical Support, Customer Service, Sales
001-800-882-1519
Netherlands (Amsterdam)
International Access Code: 00
Country Code: 31
City Code: 20
Online Support
support.euro.dell.com
Technical Support for XPS computers only
020 674 45 94
Technical Support
020 674 45 00
Technical Support Fax
020 674 47 66
Home/Small Business Customer Service
020 674 42 00
Relational Customer Service
020 674 4325
Home/Small Business Sales
020 674 55 00
Relational Sales
020 674 50 00
Home/Small Business Sales Fax
020 674 47 75
Relational Sales Fax
020 674 47 50
Switchboard
020 674 50 00
Switchboard Fax
020 674 47 50
New Zealand
International Access Code: 00
Country Code: 64
Online Support
support.ap.dell.com
support.ap.dell.com/contactus
Technical Support for XPS computers only
toll-free: 0800 335 540
Technical Support, Customer Service, Sales
0800 441 567
Nicaragua
Online Support
www.dell.com/ni
la-[email protected]
Technical Support, Customer Service, Sales
001-800-220-1377
Norway (Lysaker)
International Access Code: 00
Country Code: 47
Online Support
support.euro.dell.com
Technical Support for XPS computers only
815 35 043
Technical Support
671 16882
Relational Customer Service
671 17575
Home/Small Business Customer Service
23162298
Switchboard
671 16800
Fax Switchboard
671 16865
Panama
Online Support
www.dell.com/pa
la-[email protected]
Technical Support, Customer Service, Sales
011-800-507-1264
Peru
Online Support
www.dell.com/pe
la-[email protected]
Technical Support, Customer Service, Sales
0800-50-669
Poland (Warsaw)
Online Support
support.euro.dell.com
[email protected]