Dell POWER EDGE SC1430 User manual

www.dell.com | support.dell.com
Dell™ PowerEdge™
SC1430 Systems
Hardware Owner’s Manual
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Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
____________________
Information in this document is subject to change without notice.
© 2006 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarksusedinthistext:Dell,theDELLlogo,Inspiron,DellPrecision,Dimension,OptiPlex,Latitude,PowerEdge,PowerVault,PowerApp,
PowerConnect, and XPS are trademarks of Dell Inc.; Intel is a registered trademark of Intel Corporation; Microsoft and Windows are registered
trademarks of Microsoft Corporation; EMC is a registered trademark of EMC Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products.
Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Model EMS01
June 2006 P/N WH819 Rev. A00
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Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Other Information You May Need . . . . . . . . . . . . . . . . . . . . . . . . . 9
Accessing System Features During Startup . . . . . . . . . . . . . . . . . . . 10
Front-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . 11
Back-Panel Features and Indicators . . . . . . . . . . . . . . . . . . . . . . 13
Connecting External Devices . . . . . . . . . . . . . . . . . . . . . . . . 13
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Diagnostics Indicator Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . 15
System Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Warning Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Diagnostics Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Alert Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2 Using the System Setup Program . . . . . . . . . . . . . . . . . . 27
Entering the System Setup Program . . . . . . . . . . . . . . . . . . . . . . . 27
Responding to Error Messages. . . . . . . . . . . . . . . . . . . . . . . 27
Using the System Setup Program. . . . . . . . . . . . . . . . . . . . . . 28
System Setup Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Main Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
CPU Information Screens. . . . . . . . . . . . . . . . . . . . . . . . . . 31
Integrated Devices Screen . . . . . . . . . . . . . . . . . . . . . . . . . 32
System Security Screen . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Exit Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
System Event Log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
System and Setup Password Features. . . . . . . . . . . . . . . . . . . . . . 35
Using the System Password . . . . . . . . . . . . . . . . . . . . . . . . 36
Using the Setup Password . . . . . . . . . . . . . . . . . . . . . . . . . 38
Disabling a Forgotten Password. . . . . . . . . . . . . . . . . . . . . . . . . 39
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4Contents
3 Installing System Components . . . . . . . . . . . . . . . . . . . . 41
Recommended Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Inside the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Opening the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Closing the System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Rotatable Hard-Drive Carrier . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Rotating the Hard-Drive Carrier Out of the System . . . . . . . . . . . . . 44
Rotating the Hard-Drive Carrier Into the System . . . . . . . . . . . . . . 46
Removing and Replacing the Front Drive Bezel. . . . . . . . . . . . . . . . . 46
Removing and Replacing the Front Drive Bezel Insert . . . . . . . . . . . 47
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Hard Drive Installation Guidelines . . . . . . . . . . . . . . . . . . . . . 48
Removing a Hard Drive from the Rotatable Carrier. . . . . . . . . . . . . 49
Installing a Hard Drive in the Rotatable Carrier . . . . . . . . . . . . . . 50
Removing an Optional Third Hard Drive . . . . . . . . . . . . . . . . . . 54
Installing an Optional Third Hard Drive . . . . . . . . . . . . . . . . . . . 55
Removing an Optional Fourth Hard Drive. . . . . . . . . . . . . . . . . . 58
Installing an Optional Fourth Hard Drive . . . . . . . . . . . . . . . . . . 59
Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Removing the Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . 63
Installing a Diskette Drive. . . . . . . . . . . . . . . . . . . . . . . . . . 64
Optical and Tape Drives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Removing an Optical or Tape Drive . . . . . . . . . . . . . . . . . . . . . 66
Installing an Optical or Tape Drive . . . . . . . . . . . . . . . . . . . . . 68
Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Installing an Expansion Card . . . . . . . . . . . . . . . . . . . . . . . . 70
Removing an Expansion Card. . . . . . . . . . . . . . . . . . . . . . . . 72
Installing a SAS Controller Expansion Card. . . . . . . . . . . . . . . . . . . 72
Microprocessor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Removing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Replacing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . 75
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Contents 5
Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
General Memory Module Installation Guidelines . . . . . . . . . . . . . 77
Non-Optimal Memory Configurations . . . . . . . . . . . . . . . . . . . 77
Installing Memory Modules. . . . . . . . . . . . . . . . . . . . . . . . . 77
Removing Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . 79
System Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Replacing the System Battery . . . . . . . . . . . . . . . . . . . . . . . 79
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Removing the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . 81
Installing the Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . 82
Replacing the Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Replacing the Card and Front Fans . . . . . . . . . . . . . . . . . . . . . 83
Replacing the Memory Fan . . . . . . . . . . . . . . . . . . . . . . . . . 85
Replacing the Fourth Hard-Drive Fan. . . . . . . . . . . . . . . . . . . . 86
Chassis Intrusion Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Removing the Chassis Intrusion Switch . . . . . . . . . . . . . . . . . . 86
Installing the Chassis Intrusion Switch. . . . . . . . . . . . . . . . . . . 87
Removing and Replacing the Bezel (Service Only Parts Procedure) . . . . . . 87
Removing the Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Replacing the Bezel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Front I/O Panel (Service Only Parts Procedure). . . . . . . . . . . . . . . . . 89
Removing the Front I/O Panel. . . . . . . . . . . . . . . . . . . . . . . . 89
Replacing the Front I/O Panel. . . . . . . . . . . . . . . . . . . . . . . . 90
Thermal Diode Cable (Service Only Parts Procedure) . . . . . . . . . . . . . 91
System Board (Service Only Parts Procedure) . . . . . . . . . . . . . . . . . 91
Removing the System Board . . . . . . . . . . . . . . . . . . . . . . . . 91
Installing the System Board. . . . . . . . . . . . . . . . . . . . . . . . . 93
4 Troubleshooting Your System . . . . . . . . . . . . . . . . . . . . . 95
Safety First—For You and Your System . . . . . . . . . . . . . . . . . . . . . 95
Start-Up Routine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
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6Contents
Checking the Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Troubleshooting IRQ Assignment Conflicts. . . . . . . . . . . . . . . . . 96
Troubleshooting External Connections . . . . . . . . . . . . . . . . . . . 96
Troubleshooting the Video Subsystem . . . . . . . . . . . . . . . . . . . 96
Troubleshooting the Keyboard . . . . . . . . . . . . . . . . . . . . . . . 97
Troubleshooting the Mouse. . . . . . . . . . . . . . . . . . . . . . . . . 98
Troubleshooting Serial I/O Problems . . . . . . . . . . . . . . . . . . . . . . 98
Troubleshooting a Serial I/O Device . . . . . . . . . . . . . . . . . . . . 99
Troubleshooting a USB Device . . . . . . . . . . . . . . . . . . . . . . . 99
Troubleshooting a NIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Troubleshooting a Wet System. . . . . . . . . . . . . . . . . . . . . . . . . 100
Troubleshooting a Damaged System. . . . . . . . . . . . . . . . . . . . . . 101
Troubleshooting the System Battery . . . . . . . . . . . . . . . . . . . . . . 102
Troubleshooting System Cooling Problems . . . . . . . . . . . . . . . . . . 102
Troubleshooting a Fan . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Troubleshooting System Memory . . . . . . . . . . . . . . . . . . . . . . . 103
Troubleshooting a Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . 105
Troubleshooting an Optical Drive . . . . . . . . . . . . . . . . . . . . . . . 106
Troubleshooting a Hard Drive . . . . . . . . . . . . . . . . . . . . . . . . . 107
Troubleshooting a SAS RAID Controller . . . . . . . . . . . . . . . . . . . . 108
Troubleshooting Expansion Cards . . . . . . . . . . . . . . . . . . . . . . . 109
Troubleshooting the Microprocessors . . . . . . . . . . . . . . . . . . . . 110
5 Running the System Diagnostics . . . . . . . . . . . . . . . . . . 113
Using Dell PowerEdge Diagnostics . . . . . . . . . . . . . . . . . . . . . . 113
System Diagnostics Features . . . . . . . . . . . . . . . . . . . . . . . . . 113
When to Use the System Diagnostics . . . . . . . . . . . . . . . . . . . . . 114
Running the System Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 114
System Diagnostics Testing Options. . . . . . . . . . . . . . . . . . . . . . 114
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Contents 7
Using the Custom Test Options . . . . . . . . . . . . . . . . . . . . . . . . 114
Selecting Devices for Testing. . . . . . . . . . . . . . . . . . . . . . . 115
Selecting Diagnostics Options . . . . . . . . . . . . . . . . . . . . . . 115
Viewing Information and Results . . . . . . . . . . . . . . . . . . . . . 115
6 Jumpers and Connectors . . . . . . . . . . . . . . . . . . . . . . . 117
System Board Jumpers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Clearing CMOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . 118
System Board Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Disabling a Forgotten Password. . . . . . . . . . . . . . . . . . . . . . . . 122
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Obtaining Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Online Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
AutoTech Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Automated Order-Status Service . . . . . . . . . . . . . . . . . . . . . 124
Support Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Dell Enterprise Training and Certification. . . . . . . . . . . . . . . . . . . 125
Problems With Your Order . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Returning Items for Warranty Repair or Credit . . . . . . . . . . . . . . . . 125
Before You Call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Contacting Dell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
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8Contents
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About Your System 9
About Your System
This section describes the physical, firmware, and software interface features that provide and ensure
the essential functioning of your system. The physical connectors on your system’s front and back
panels provide convenient connectivity and system expansion capability. The system firmware,
applications, and operating systems monitor the system and component status and alert you when a
problem arises. System conditions can be reported by any of the following:
• Front or back panel indicators
• System messages
• Warning messages
• Diagnostics messages
• Alert messages
This section describes each type of message, lists the possible causes, and provides steps to resolve
any problems indicated by a message. The system indicators and features are illustrated in this
section.
Other Information You May Need
CAUTION: The Product Information Guide provides important safety and regulatory information. Warranty
information may be included within this document or as a separate document.
• The Getting Started Guide provides an overview of system features, setting up your system, and
technical specifications.
• CDs included with your system provide documentation and tools for configuring and managing
your system.
• Systems management software documentation describes the features, requirements, installation,
and basic operation of the software.
• Operating system documentation describes how to install (if necessary), configure, and use the
operating system software.
• Documentation for any components you purchased separately provides information to configure
and install these options.
• Updates are sometimes included with the system to describe changes to the system, software,
and/or documentation.
NOTE: Always check for updates on support.dell.com and read the updates first because they often
supersede information in other documents.
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10 About Your System
• Release notes or readme files may be included to provide last-minute updates to the system or
documentation or advanced technical reference material intended for experienced users or
technicians.
Accessing System Features During Startup
Table 1-1 describes keystrokes that may be entered during startup to access system features. If your
operating system begins to load before you enter the keystroke, allow the system to finish booting, and
then restart your system and try again.
Table 1-1. Keystrokes for Accessing System Features
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup Program" on page 27.
<F10> Opens the utility partition, allowing you to run the system diagnostics. See "Running the System
Diagnostics" on page 114.
<F11> Enters the boot menu selection screen, allowing you to choose a boot device.
<F12> Initiates PXE boot.
<Ctrl+C> Option is displayed for some SAS controller expansion cards. Enters the SAS Configuration Utility,
which includes RAID configuration options. See your SAS adapter User’s Guide for more
information.
<Ctrl+R> Enters the RAID configuration utility, which allows you to configure an optional RAID expansion
card. For more information, see the documentation for your RAID card.
<Ctrl+S> Option is displayed only if you have PXE support enabled through the System Setup Program (see
"Integrated Devices Screen" on page 32). This keystroke allows you to configure NIC settings for
PXE boot. For more information, see the documentation for your integrated NIC.
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