Dell PowerEdge HR675 User manual

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Dell™ PowerEdge™ T300 Systems
Hardware Owner’s Manual
book.book Page 1 Sunday, June 21, 2009 10:04 AM

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
____________________
Information in this document is subject to change without notice.
© 2007-2009 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, and Dell OpenManage are trademarks
of Dell Inc.; Intel is a registered trademarks of Intel Corporation; Microsoft, Windows, Windows Server,
and MS-DOS are either trademarks or registered trademarks of Microsoft Corporation in the United
States and/or other countries; UNIX is a registered trademark of The Open Group in the United States
and other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Model SCM
June 2009 P/N HR675 Rev. A01
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Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Other Information You May Need . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 12
Front-Panel Features and Indicators . . . . . . . . . . 13
Back-Panel Features and Indicators . . . . . . . . . . 16
Connecting External Devices. . . . . . . . . . . . 16
Power Indicator Codes . . . . . . . . . . . . . . . . . 17
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 18
LCD Status Messages . . . . . . . . . . . . . . . . . . 19
Solving Problems Described by LCD Status
Messages. . . . . . . . . . . . . . . . . . . . . . 29
Removing LCD Status Messages . . . . . . . . . . 29
System Messages . . . . . . . . . . . . . . . . . . . . 30
Warning Messages . . . . . . . . . . . . . . . . . . . 40
Diagnostics Messages . . . . . . . . . . . . . . . . . 40
Alert Messages . . . . . . . . . . . . . . . . . . . . . 40
2 Using the System Setup Program . . . . . . 41
Entering the System Setup Program . . . . . . . . . . . 41
Responding to Error Messages. . . . . . . . . . . 41
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4Contents
Using the System Setup Program. . . . . . . . . . 42
System Setup Options . . . . . . . . . . . . . . . . . . 43
Main Screen . . . . . . . . . . . . . . . . . . . . 43
Memory Information Screen . . . . . . . . . . . . 45
CPU Information Screen . . . . . . . . . . . . . . 46
SATA Configuration Screen. . . . . . . . . . . . . 47
Integrated Devices Screen . . . . . . . . . . . . . 48
Serial Communication Screen . . . . . . . . . . . 49
System Security Screen . . . . . . . . . . . . . . 50
Exit Screen . . . . . . . . . . . . . . . . . . . . . 52
System and Setup Password Features. . . . . . . . . . 53
Using the System Password . . . . . . . . . . . . 53
Using the Setup Password . . . . . . . . . . . . . 56
Disabling a Forgotten Password. . . . . . . . . . . . . 57
Baseboard Management Controller Configuration . . . 57
Entering the BMC Setup Module . . . . . . . . . . 58
BMC Setup Module Options . . . . . . . . . . . . 58
3 Installing System Components . . . . . . . 59
Recommended Tools . . . . . . . . . . . . . . . . . . . 60
Inside the System. . . . . . . . . . . . . . . . . . . . . 60
Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . 62
Removing the Front Bezel. . . . . . . . . . . . . . 63
Installing the Front Bezel . . . . . . . . . . . . . . 64
Front Bezel Inserts . . . . . . . . . . . . . . . . . . . . 65
Removing a Front Bezel Insert . . . . . . . . . . . 65
Installing a Front Bezel Insert. . . . . . . . . . . . 66
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Contents 5
System Cover. . . . . . . . . . . . . . . . . . . . . . . 66
Removing the System Cover . . . . . . . . . . . . 66
Installing the System Cover. . . . . . . . . . . . . 67
EMI Fillers . . . . . . . . . . . . . . . . . . . . . . . . 68
Removing an EMI Filler . . . . . . . . . . . . . . . 68
Installing an EMI Filler . . . . . . . . . . . . . . . 69
Processor Airflow Shroud . . . . . . . . . . . . . . . . 69
Removing the Processor Airflow Shroud. . . . . . 70
Installing the Processor Airflow Shroud . . . . . . 72
Redundant and Non-Redundant Power Supplies . . . . 72
Removing a Redundant Power Supply . . . . . . . 73
Installing a Redundant Power Supply . . . . . . . 75
Removing a Non-redundant Power Supply . . . . 75
Installing a Non-Redundant Power Supply. . . . . 77
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 77
Removing a Hot-Pluggable Hard Drive . . . . . . . 77
Installing a Hot-Pluggable Hard Drive . . . . . . . 78
Removing a Cabled Hard Drive . . . . . . . . . . . 80
Installing a Cabled Hard Drive . . . . . . . . . . . 82
Configuring the Boot Device. . . . . . . . . . . . . . . 84
Diskette Drive (Optional) . . . . . . . . . . . . . . . . 84
Removing the Diskette Drive . . . . . . . . . . . . 84
Installing a Diskette Drive . . . . . . . . . . . . . 86
Optical and Tape Drives . . . . . . . . . . . . . . . . . 88
Removing an Optical or Tape Drive. . . . . . . . . 88
Installing an Optical or Tape Drive . . . . . . . . . 91
Expansion Cards . . . . . . . . . . . . . . . . . . . . . 93
Removing an Expansion Card . . . . . . . . . . . 93
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6Contents
Installing an Expansion Card . . . . . . . . . . . . 95
SAS Controller Card . . . . . . . . . . . . . . . . . . . 96
Removing a SAS Controller Card . . . . . . . . . . 97
Installing a SAS Controller Card . . . . . . . . . . 98
RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 99
Removing a RAID Battery . . . . . . . . . . . . . . 99
Installing a RAID Battery . . . . . . . . . . . . . 102
Remote Access Controller Card (RAC). . . . . . . . . 102
Removing the RAC Card . . . . . . . . . . . . . 102
Installing a RAC Card . . . . . . . . . . . . . . . 104
Internal USB Memory Key Connector . . . . . . . . . 105
Installing the Optional Internal USB Memory Key 105
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . 107
Removing the Expansion Card Fan . . . . . . . . 107
Installing the Expansion Card Fan . . . . . . . . 108
Removing the System Fan. . . . . . . . . . . . . 109
Installing the System Fan . . . . . . . . . . . . . 110
System Memory . . . . . . . . . . . . . . . . . . . . 111
Memory Module Installation Guidelines . . . . . 111
Removing Memory Modules . . . . . . . . . . . 112
Installing Memory Modules. . . . . . . . . . . . 113
Processor. . . . . . . . . . . . . . . . . . . . . . . . 115
Removing the Processor . . . . . . . . . . . . . 115
Installing the Processor. . . . . . . . . . . . . . 118
System Battery . . . . . . . . . . . . . . . . . . . . . 119
Removing the System Battery. . . . . . . . . . . 119
Installing the System Battery . . . . . . . . . . . 121
Chassis Intrusion Switch . . . . . . . . . . . . . . . 121
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Contents 7
Removing the Chassis Intrusion Switch . . . . . . 121
Installing the Chassis Intrusion Switch . . . . . . 123
Power Supply Distribution Module . . . . . . . . . . . 123
Removing the Power Supply Distribution Module . 123
Installing the Power Supply Distribution Module . 124
SAS Backplane . . . . . . . . . . . . . . . . . . . . . 125
Removing the SAS Backplane . . . . . . . . . . . 125
Installing the SAS Backplane . . . . . . . . . . . 127
Control Panel. . . . . . . . . . . . . . . . . . . . . . . 127
Removing the Control Panel . . . . . . . . . . . . 127
Installing the Control Panel. . . . . . . . . . . . . 129
System Board . . . . . . . . . . . . . . . . . . . . . . 129
Removing the System Board . . . . . . . . . . . . 129
Installing the System Board . . . . . . . . . . . . 131
4 Troubleshooting Your System . . . . . . . . 133
Safety First—For You and Your System . . . . . . . . . 133
Start-Up Routine . . . . . . . . . . . . . . . . . . . . . 133
Checking the Equipment. . . . . . . . . . . . . . . . . 134
Troubleshooting External Connections . . . . . . . 134
Troubleshooting the Video Subsystem . . . . . . . 134
Troubleshooting the Keyboard or Mouse . . . . . 135
Troubleshooting Serial I/O Problems . . . . . . . . . . 137
Troubleshooting a Serial I/O Device . . . . . . . . 138
Troubleshooting a USB Device . . . . . . . . . . . 138
Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 140
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8Contents
Troubleshooting a Wet System. . . . . . . . . . . . . 141
Troubleshooting a Damaged System. . . . . . . . . . 142
Troubleshooting the System Battery . . . . . . . . . . 143
Troubleshooting Redundant Power Supplies . . . . . 143
Troubleshooting System Cooling Problems . . . . . . 145
Troubleshooting a Fan . . . . . . . . . . . . . . 145
Troubleshooting System Memory . . . . . . . . . . . 146
Troubleshooting an Internal USB Memory Key . . . . 148
Troubleshooting a Diskette Drive . . . . . . . . . . . 149
Troubleshooting an Optical Drive . . . . . . . . . . . 151
Troubleshooting a SCSI Tape Drive . . . . . . . . . . 152
Troubleshooting a Hard Drive . . . . . . . . . . . . . 153
Troubleshooting a Hot-pluggable Hard Drive . . . . . 155
Troubleshooting a SAS or SAS RAID Controller. . . . 157
Troubleshooting Expansion Cards . . . . . . . . . . . 159
Troubleshooting the Microprocessor . . . . . . . . . 161
5 Running the System Diagnostics . . . . . . 163
Using Dell PowerEdge Diagnostics . . . . . . . . . . 163
System Diagnostics Features . . . . . . . . . . . . . 163
When to Use the System Diagnostics . . . . . . . . . 164
Running the System Diagnostics . . . . . . . . . . . 164
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Contents 9
System Diagnostics Testing Options . . . . . . . . . . 165
Using the Custom Test Options . . . . . . . . . . . . . 165
Selecting Devices for Testing . . . . . . . . . . . 165
Selecting Diagnostics Options . . . . . . . . . . . 166
Viewing Information and Results . . . . . . . . . . 166
6 Jumpers and Connectors . . . . . . . . . . . 167
System Board Connectors . . . . . . . . . . . . . . . . 167
Jumper Settings . . . . . . . . . . . . . . . . . . . . . 170
SAS Backplane Board Connectors . . . . . . . . . . . 171
Disabling a Forgotten Password . . . . . . . . . . . . 173
7 Getting Help. . . . . . . . . . . . . . . . . . . . . . 175
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 175
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
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10 Contents
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