Dell PowerEdge C2100 User manual

Dell™ PowerEdge™ C2100
Systems
Hardware Owner’s
Manual
Regulatory Model FS12-TY
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Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
© 2013 Dell Inc. All rights reserved.
Trademarks used in this text: Dell™ and the DELL logo are trademarks of Dell Inc.
Regulatory Model FS12-TY
2013 - 11 Rev. A02
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Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . . 9
Accessing System Features During Startup. . . . . . . . 9
Front-Panel Features and Indicators . . . . . . . . . . 10
Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 12
Back-Panel Features and Indicators . . . . . . . . . . 14
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 15
Power and System Board Status Codes . . . . . . . . . 17
Collecting System Event Log for Investigation . . . . . 18
POST Error Codes . . . . . . . . . . . . . . . . . . . . 18
Beep Codes . . . . . . . . . . . . . . . . . . . . . . . 35
Post Beep Codes . . . . . . . . . . . . . . . . . . . . . 35
Other Information You May Need . . . . . . . . . . . . 36
2 Using the System Setup Program . . . . . . 37
Start Menu . . . . . . . . . . . . . . . . . . . . . . . . 37
System Setup Options at Boot . . . . . . . . . . . . . . 38
Console Redirection . . . . . . . . . . . . . . . . . . . 38
Main Menu. . . . . . . . . . . . . . . . . . . . . . . . 39
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4Contents
Main Screen . . . . . . . . . . . . . . . . . . . . 39
AMIBIOS Settings. . . . . . . . . . . . . . . . . . 40
Processor Settings . . . . . . . . . . . . . . . . . 40
System Memory Settings . . . . . . . . . . . . . . 40
Advanced Menu . . . . . . . . . . . . . . . . . . . . . 40
Processor Configuration . . . . . . . . . . . . . . 41
Memory Configuration . . . . . . . . . . . . . . . 42
IDE Configuration . . . . . . . . . . . . . . . . . . 42
Super IO Configuration . . . . . . . . . . . . . . . 43
USB Configuration . . . . . . . . . . . . . . . . . 43
PCI Configuration . . . . . . . . . . . . . . . . . . 43
Boot Menu . . . . . . . . . . . . . . . . . . . . . . . . 45
Boot Settings Configuration . . . . . . . . . . . . 45
Server Menu . . . . . . . . . . . . . . . . . . . . . . . 47
iBMC LAN Configuration . . . . . . . . . . . . . . 48
Remote Access Configuration . . . . . . . . . . . 49
Security Menu . . . . . . . . . . . . . . . . . . . . . . 50
Exit Menu. . . . . . . . . . . . . . . . . . . . . . . . . 50
3 Installing System Components . . . . . . . 51
Safety Instructions . . . . . . . . . . . . . . . . . . . . 51
Recommended Tools . . . . . . . . . . . . . . . . . . . 51
Inside the System. . . . . . . . . . . . . . . . . . . . . 52
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 53
Removing a Hard-Drive Blank . . . . . . . . . . . 54
Installing a Hard-Drive Blank . . . . . . . . . . . . 54
Removing a Hard-Drive Carrier . . . . . . . . . . . 54
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Contents 5
Installing a Hard-Drive Carrier . . . . . . . . . . . 55
Removing a Hard Drive From a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 56
Installing a Hard Drive Into a
Hard-Drive Carrier . . . . . . . . . . . . . . . . . 56
Removing the Optional Internal Hard Drive . . . . 57
Installing the Optional Internal Hard Drive . . . . . 58
Opening and Closing the System . . . . . . . . . . . . 58
Opening the System . . . . . . . . . . . . . . . . 58
Closing the System . . . . . . . . . . . . . . . . . 59
Cooling Shroud. . . . . . . . . . . . . . . . . . . . . . 60
Removing the Cooling Shroud . . . . . . . . . . . 60
Installing the Cooling Shroud. . . . . . . . . . . . 61
Heat Sinks . . . . . . . . . . . . . . . . . . . . . . . . 62
Removing the Heat Sink . . . . . . . . . . . . . . 62
Installing the Heat Sink . . . . . . . . . . . . . . . 64
Processor . . . . . . . . . . . . . . . . . . . . . . . . 64
Removing the Processor . . . . . . . . . . . . . . 64
Installing the Processor . . . . . . . . . . . . . . 66
System Memory . . . . . . . . . . . . . . . . . . . . . 67
General Memory Module
Installation Guidelines . . . . . . . . . . . . . . . 68
Mode-Specific Guidelines . . . . . . . . . . . . . 69
Memory Socket Location on the
System Board . . . . . . . . . . . . . . . . . . . . 70
Supported Memory Configuration . . . . . . . . . 71
Removing Memory Modules . . . . . . . . . . . . 72
Installing Memory Modules . . . . . . . . . . . . 73
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6Contents
Expansion-Card Riser and Expansion Card . . . . . . . 75
Removing the Expansion-Card Riser . . . . . . . . 75
Installing the Expansion-Card Riser . . . . . . . . 77
Removing the Expansion Card . . . . . . . . . . . 78
Installing the Expansion Card. . . . . . . . . . . . 80
Integrated Storage Controller Cards. . . . . . . . . . . 81
Removing the Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 81
Installing the Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 82
RAID Battery (Optional) . . . . . . . . . . . . . . . . . 83
Removing a RAID Battery . . . . . . . . . . . . . . 83
Installing a RAID Battery . . . . . . . . . . . . . . 84
Dual RAID Battery (Optional) . . . . . . . . . . . . . . 85
Removing a Dual RAID Battery . . . . . . . . . . . 85
Installing a RAID Battery . . . . . . . . . . . . . . 87
Mezzanine Card (10 GbE LAN) . . . . . . . . . . . . . . 88
Removing the Mezzanine Card (10 GbE LAN). . . . 88
Installing the Mezzanine Card (10 GbE LAN) . . . . 90
Power Supplies . . . . . . . . . . . . . . . . . . . . . 91
Removing the Power Supply . . . . . . . . . . . . 91
Installing the Power Supply. . . . . . . . . . . . . 92
Removing the Power Supply Blank . . . . . . . . . 93
Installing the Power Supply Blank . . . . . . . . . 93
Power Distribution Board . . . . . . . . . . . . . . . . 93
Installing the Power Distribution
Board Assembly. . . . . . . . . . . . . . . . . . . 94
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Contents 7
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 95
Removing a Cooling Fan Assembly . . . . . . . . . 95
Installing the Cooling Fan Assembly . . . . . . . . 96
Removing the Fan Module . . . . . . . . . . . . . 97
Installing the Fan Module. . . . . . . . . . . . . . 98
Backplane . . . . . . . . . . . . . . . . . . . . . . . . 98
Removing the Backplane . . . . . . . . . . . . . . 98
Installing the Backplane . . . . . . . . . . . . . . 100
Control Panel Assembly . . . . . . . . . . . . . . . . . 100
Removing the Control Panel Assembly. . . . . . . 100
Installing the Control Panel Assembly . . . . . . . 102
System Battery . . . . . . . . . . . . . . . . . . . . . . 102
Removing the System Battery . . . . . . . . . . . 102
Installing the System Battery . . . . . . . . . . . . 103
System Board . . . . . . . . . . . . . . . . . . . . . . 104
Removing the System Board . . . . . . . . . . . . 104
Installing the System Board . . . . . . . . . . . . 105
4 Troubleshooting Your System . . . . . . . . 109
Safety First—For You and Your System . . . . . . . . . 109
Installation Problems . . . . . . . . . . . . . . . . . . 109
Troubleshooting System Startup Failure . . . . . . . . 110
Troubleshooting External Connections . . . . . . . . . 110
Troubleshooting the Video Subsystem . . . . . . . . . 110
Troubleshooting a USB Device . . . . . . . . . . . . . 110
Troubleshooting a Serial I/O Device . . . . . . . . . . 111
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8Contents
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 112
Troubleshooting a Wet System. . . . . . . . . . . . . 113
Troubleshooting a Damaged System. . . . . . . . . . 114
Troubleshooting the System Battery . . . . . . . . . . 114
Troubleshooting Power Supplies . . . . . . . . . . . 115
Troubleshooting System Cooling Problems . . . . . . 116
Troubleshooting a Fan . . . . . . . . . . . . . . . . . 116
Troubleshooting System Memory . . . . . . . . . . . 117
Troubleshooting a Hard Drive . . . . . . . . . . . . . 119
Troubleshooting a Storage Controller . . . . . . . . . 120
Troubleshooting Expansion Cards . . . . . . . . . . . 121
Troubleshooting Processors . . . . . . . . . . . . . . 122
IRQ Assignment Conflicts . . . . . . . . . . . . . . . 123
Troubleshooting Changes in BIOS Settings . . . . . . 124
5 Jumpers and Connectors. . . . . . . . . . . . 125
Jumper Settings . . . . . . . . . . . . . . . . . . . . 125
System Configuration Jumper Settings. . . . . . 125
Backplane Jumper Settings . . . . . . . . . . . . . . 126
System Board Connectors . . . . . . . . . . . . . . . 127
Backplane Connectors. . . . . . . . . . . . . . . . . 129
Power Distribution Board Connectors. . . . . . . . . 131
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Contents 9
6 Getting Help. . . . . . . . . . . . . . . . . . . . . . 133
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 133
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
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10 Contents
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About Your System 9
1
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Keystroke Description
<F2> Enters the System Setup program. See "Start Menu" on page 37.
<F11> Enters the BIOS Boot Manager. See "System Setup Options at Boot"
on page 38.
<F12> Starts Preboot eXecution Environment (PXE) boot.
<Ctrl><C> Enters the SAS Configuration Utility. For more information,
see the SAS adapter documentation at support.dell.com/manuals.
<Ctrl><R> Enters the RAID configuration utility. For more information,
see the documentation for your SAS RAID card at
support.dell.com/manuals.
<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your integrated NIC at
support.dell.com/manuals.
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10 About Your System
Front-Panel Features and Indicators
Figure 1-1. Front-Panel Features and Indicators
Item Indicator, Button,
or Connector
Icon Description
1 Fault LED Displays status errors and is controlled
by the Baseboard Management
Controller (iBMC).
Blinks amber in the event of a non-
critical failure, such as fan, voltage or
temperature state.
2 NIC LEDs (2) Light green when a connection is made
to the NIC port, blink when there is
traffic on the NIC port.
3 Hard-drive activity
LED
Lights green when the hard drives are
active.
4 System ID LED Blinks blue when the ID button is
pressed.
5 Hard-drives Up to twelve hot-swappable 3.5" hard
drives.
11
10
9
8
7
6
5
4
3
2
1
0
9
10 2
1
4
3
8
7
5
6
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About Your System 11
6 LCD panel Provides system ID, status information,
and system error messages.
The LCD lights blue during normal
system operation. The LCD lights
amber when the system needs attention,
and the LCD panel displays an error
code followed by descriptive text.
NOTE: If the system is connected to AC
power and an error has been detected,
the LCD lights amber regardless of
whether the system has been powered on.
7 Control panel Comprises the various LEDs and
buttons.
8 Power button When pressed, turns the system on.
9 System ID button The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the LCD
panel on the front and the blue system
status indicator on the back blink until
one of the buttons is pushed again.
Item Indicator, Button,
or Connector
Icon Description
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12 About Your System
Hard-Drive Indicator Patterns
Figure 1-2. Hard-Drive Indicators
10 Power-on indicator The power-on indicator lights
when the system power is on.
NOTE: When powering on the system,
the video monitor can take from several
seconds to over 2 minutes to display an
image, depending on the amount of
memory installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.
NOTE: To force an ungraceful shutdown,
press and hold the power button for
5 seconds.
1 hard-drive status indicator
(green and amber)
2 hard-drive activity indicator (green)
Item Indicator, Button,
or Connector
Icon Description
1
2
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About Your System 13
Table 1-1. Hard Drive Indicators—On-Board SATA Ports
Drive-Status Indicator/Drive-Activity Indicator Condition
Off/Off No drive
Steady green/Off Drive online (no access)
Steady green/Off Drive is present or in idle stage
Steady green/Blinks green Drive access
Table 1-2. Hard Drive Indicators—SAS/SATA Add-on Cards
Drive-Status Indicator/Drive-Activity Indicator Condition
Off/Off No drive
Steady green/Off Drive online (no access)
Steady green/Off Drive is present or in idle stage
Steady green/Blinks green Drive access
Steady amber/Off Drive failed
Blinks amber/Steady green Drive rebuilding
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14 About Your System
Back-Panel Features and Indicators
Figure 1-3. Back-Panel Features and Indicators
Item Indicator, Button, or
Connector
Icon Description
1 Slot cover for power
supply 2
Your system comes with one single
power supply or a set of redundant
power supplies.
2 PCIe card slots cover Accommodate an x8 half-length and a
full height card.
3 Mezzanine-card cover Remove this cover before installing the
mezzanine card.
4 Ethernet connectors (2) Embedded 10/100/1000 NIC connector.
5 KVM over iBMC Port Dedicated management port.
1
97654
8
2
12 11 10 3
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About Your System 15
NIC Indicator Codes
Figure 1-4. NIC Indicators
6 USB connectors (2) Connect USB devices to the system.
The ports are USB 2.0-compliant.
7 Video connector Connects a VGA display to the system.
8 Serial connector Connects a serial device to the system.
9 Back ID LED Lights when the system has been
selected for identification.
10 System identification
indicator
Lights amber when the system needs
attention due to a problem.
11 Fault LED Displays status/errors and is controlled
by iBMC.
12 Power supply 750 W
1 link indicator 2 activity indicator
Item Indicator, Button, or
Connector
Icon Description
12
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16 About Your System
Table 1-3. NIC Speed Indicator Codes
Table 1-4. NIC Indicator Codes—iBMC
Table 1-5. NIC Speed Indicator Codes (KVM Over IP Port)
NIC Speed Indicator Condition
Steady amber Link at 1 Gbps
Blinks amber Identifying port with 1 Gbps connection
Steady green Link at 100 Mbps
Blinks green Identifying port with 10 Mbps or 100 Mbps
connection
Green off Link at 10 Mbps
NIC Indicator Condition
Steady green Link LAN/No access
Blinks green Accessing LAN
Green off Idle
NIC Speed Indicator Condition
Steady green Link at 100 Mbps
Green off Link at 10 Mbps
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