Dell PowerEdge C6220 User manual

Regulatory Model B08S
Dell PowerEdge C6220
Systems
Hardware Owner’s
Manual

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make
better user of your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss
of data if instructions are not followed.
WARNING: A WARNING indicates a potential for property damage,
personal injury, or death.
Information in this publication is subject to change without notice.
© 2013 Dell Inc.All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of
Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, and PowerEdge™ are trademarks of Dell
Inc. Intel® and Intel® Xeon® are registered trademarks of Intel Corporation in the U.S. and
other countries.
Other trademarks and trade names may be used in this publication to refer to either the entities
claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in
trademarks and trade names other than its own.
Regulatory Model B08S
August 2013 Rev. A07

Contents | 3
Contents
1About Your System......................................................................12
Accessing System Features During Startup .................................................12
Front-Panel Features and Indicators..............................................................13
Hard-Drive Indicator Patterns.........................................................................18
Service Tag ........................................................................................................21
Back Panel Features and Indicators..............................................................24
System-Board Assembly Configurations.......................................................27
LAN Indicator Codes.........................................................................................29
Power and System Board Indicator Codes ...................................................31
Power Supply Indicator Codes .......................................................................32
1400W .........................................................................................................32
1200W .........................................................................................................33
BMC Heart Beat LED.........................................................................................34
Post Error Code..................................................................................................35
Collecting System Event Log (SEL) for Investigation ...........................35
System Event Log...............................................................................................39
Processor Error.........................................................................................39
Memory ECC ..............................................................................................40
PCI-E Error .................................................................................................41
IOH Core Error ...........................................................................................42
SB Error......................................................................................................43
POST Start Event.......................................................................................44

4|Contents
POST End Event.........................................................................................44
POST Error Code Event ............................................................................45
BIOS Recovery Event ...............................................................................46
ME Fail Event .............................................................................................47
SEL Generator ID ......................................................................................47
Sensor Data Record ..........................................................................................48
Other Information You May Need ...................................................................53
Fresh Air Support......................................................................................53
Micro SD Card and SD Card Socket Location ......................................57
2Using the System Setup Program ............................................58
Start Menu..........................................................................................................58
System Setup Options at Boot.........................................................................58
Boot Manager ....................................................................................................59
Console Redirection .........................................................................................61
Enabling and Configuring Console Redirection ....................................62
Main Menu .........................................................................................................66
Main Screen ..............................................................................................66
Advanced Menu ................................................................................................68
Power Management.................................................................................69
Chassis Power Management ..................................................................70
CPU Configuration ....................................................................................71
Prefetch Configuration.............................................................................75
Memory Configuration .............................................................................76
SATA Configuration ..................................................................................78
PCI Configuration......................................................................................81

Contents | 5
Embedded Network Devices...................................................................83
ISCSI Remote Boot ...................................................................................85
Active State Power Management Configuration..................................86
PCI Slot Configuration ..............................................................................87
USB Configuration ....................................................................................88
Security Menu ...................................................................................................89
Server Menu.......................................................................................................91
Set BMC LAN Configuration....................................................................93
Remote Access Configuration ................................................................94
Boot Menu ..........................................................................................................96
Exit Menu............................................................................................................97
Command Line Interfaces for Setup options.................................................98
3Installing System Components ...............................................130
Safety Instructions ..........................................................................................130
Recommended Tools ......................................................................................130
Inside the System ............................................................................................131
Hard Drives.......................................................................................................133
Removing a 3.5-inch Hard-Drive Blank................................................133
Installing a 3.5-inch Hard-Drive Blank .................................................133
Removing a 2.5-inch Hard-Drive Blank................................................134
Installing a 2.5-inch Hard-Drive Blank .................................................134
Removing a Hard-Drive Carrier.............................................................135
Installing a Hard-Drive Carrier..............................................................136
Removing a Hard Drive from a Hard-Drive Carrier.............................136
Installing a Hard Drive into a Hard-Drive Carrier ...............................138

6|Contents
Power Supplies ...............................................................................................138
Removing a Power Supply.....................................................................139
Installing a Power Supply ......................................................................140
System-Board Assembly ................................................................................141
Removing a System-Board Blank Tray ................................................141
Installing a System-Board Blank Tray .................................................142
Removing a System-Board Assembly..................................................142
Installing a System-Board Assembly ...................................................143
Air Baffle ..........................................................................................................144
Removing the Air Baffle ........................................................................144
Installing the Air Baffle .........................................................................145
Heat Sinks ........................................................................................................145
Removing the Heat Sink.........................................................................145
Installing the Heat Sink ..........................................................................146
Processors........................................................................................................147
Removing a Processor ...........................................................................147
Installing a Processor ............................................................................149
Interposer Extender for 2U Node ..................................................................151
Removing the Interposer Extender for 2U Node.................................151
Installing the Interposer Extender for 2U Node..................................152
Removing the Interposer Extender Tray for 2U Node ........................153
Installing the Interposer Extender Tray for 2U Node Tray ................154
Expansion-Card Assembly and Expansion Card ........................................154
Removing the Expansion Card for 1U Node ........................................154
Installing the Expansion Card for 1U Node..........................................157

Contents | 7
Removing the Expansion Card for 2U Node ........................................158
Installing the Expansion Card for 2U Node..........................................162
Raid Card ..........................................................................................................164
Summary of LSI 9265-8i with RAID Battery, LSI 9210-8i HBA and LSI
9285-8e with RAID Battery.....................................................................164
LSI 9265-8i Card ...............................................................................................165
Removing the LSI 9265-8i Card for 1U Node........................................165
Installing the LSI 9265-8i Card for 1U Node.........................................168
Cable Routing for LSI 9265-8i Card (1U Node).....................................169
Removing the LSI 9265-8i Card for 2U Node........................................171
Installing the LSI 9265-8i Card for 2U Node.........................................175
Cable Routing for LSI 9265-8i Card (2U Node).....................................176
LSI 9265-8i RAID Battery.................................................................................180
Removing the LSI 9265-8i raid battery Assembly................................180
Installing the LSI 9265-8i raid Battery Assembly ................................181
Removing the LSI 9265-8i RAID Battery...............................................182
Installing the LSI 9265-8i RAID Battery ................................................183
Riser card .........................................................................................................184
Optional Riser Cards...............................................................................184
Removing the Riser card for 1U Node..................................................186
Installing the Riser card for 1U Node...................................................187
Cable Routing for Riser Card (1U Node) ..............................................187
Removing the Riser card for 2U Node..................................................188
Installing the Riser card for 2U Node...................................................191
Cable Routing for Riser Card (2U Node) ..............................................192

8|Contents
Optional Mezzanine Cards.............................................................................193
Removing the LSI 2008 SAS Mezzanine Card .....................................193
Installing the LSI 2008 SAS Mezzanine Card.......................................194
Cable Routing for LSI 2008 SAS Mezzanine Card (1U Node) ............195
Cable Routing for LSI 2008 SAS Mezzanine Card (2U Node) ............196
Removing the 1GbE Mezzanine Card ...................................................199
Installing the 1GbE Mezzanine Card.....................................................201
Removing the 10GbE Mezzanine Card .................................................202
Installing the 10GbE Mezzanine Card...................................................205
Mezzanine-Card Bridge Board......................................................................206
Removing the Mezzanine-Card Bridge Board ....................................206
Installing the Mezzanine-Card Bridge Board......................................207
System Memory ...............................................................................................208
Memory Slot Features............................................................................208
Supported Memory Module Configuration..........................................208
Removing the Memory Modules...........................................................210
Installing the Memory Modules............................................................212
System Battery.................................................................................................214
Replacing the System Battery...............................................................214
System Board...................................................................................................216
Removing a System Board.....................................................................216
Installing a System Board......................................................................217
Opening and Closing the System ..................................................................218
Opening the System................................................................................218
Closing the System .................................................................................219

Contents | 9
Cooling Fans.....................................................................................................220
Removing a Cooling Fan.........................................................................220
Installing a Cooling Fan..........................................................................222
Power Distribution Boards ............................................................................223
Removing a Power Distribution Board.................................................223
Installing a Power Distribution Board..................................................228
Cable Routing for Power Distribution Board.......................................230
Middle Planes..................................................................................................233
Removing the Middle Planes.................................................................233
Installing the Middle Planes..................................................................240
Cable Routing for Middle Plane to Direct Hard-Drive Backplane....242
Cable Routing for Middle Plane to 2.5” Hard-Drive Backplane for
Expander Configuration .........................................................................247
Direct Backplanes ..........................................................................................249
Removing the Direct Backplane ...........................................................249
Installing the Direct Backplane ............................................................254
2.5-inch Hard Drive Expander Configuration ..............................................256
Removing the 2.5-inch Hard Drive Backplane for Expander
Configuration ...........................................................................................256
Installing the 2.5-inch Hard Drive Backplane for Expander Configuration
...................................................................................................................264
Front Panels .....................................................................................................265
Removing the Front Panel......................................................................265
Installing the Front Panel.......................................................................267
Sensor Boards .................................................................................................269
Removing the Sensor Board for 3.5” Hard-Drive System..................269

10 |Contents
Installing the Sensor Board for 3.5” Hard-Drive System...................270
Cable Routing for Sensor Board and Front Panel for 3.5” Hard Drive
System......................................................................................................271
Removing the Sensor Board for 2.5” Hard-Drive System..................273
Installing the Sensor Board for 2.5” Hard-Drive System...................275
Cable Routing for Sensor Board and Front Panel for 2.5” Hard Drive
System......................................................................................................276
4Troubleshooting Your System.................................................278
Minimum Configuration to POST ..................................................................278
Safety First –For You and Your System.......................................................278
Installation Problems .....................................................................................279
Troubleshooting System Startup Failure .....................................................279
Troubleshooting External Connections .......................................................279
Troubleshooting the Video Subsystem ........................................................280
Troubleshooting a USB Device.....................................................................280
Troubleshooting a Serial I/O Device............................................................281
Troubleshooting a NIC....................................................................................281
Troubleshooting a Wet System.....................................................................282
Troubleshooting a Damaged System ...........................................................283
Troubleshooting the System Battery............................................................284
Troubleshooting Power Supplies .................................................................285
Troubleshooting System Cooling Problems................................................285
Troubleshooting a Fan....................................................................................286
Troubleshooting System Memory.................................................................287
Troubleshooting a Hard Drive .......................................................................289

Contents | 11
Troubleshooting a Storage Controller .........................................................290
Troubleshooting Expansion Cards................................................................291
Troubleshooting Processors .........................................................................292
IRQ Assignment Conflicts ..............................................................................293
5Jumpers and Connectors.........................................................294
System Board Connectors..............................................................................294
Backplane Connectors ...................................................................................295
3.5" Hard-Drive Direct Backplane.........................................................295
2.5" Hard-Drive Direct Backplane.........................................................298
2.5" Hard-Drive Expander Backplane ..................................................300
Middle Plane Connectors ..............................................................................301
Interposer Extender for 2U Node Connectors.............................................302
LSI 2008 SAS Mezzanine Card Connectors..................................................303
1GbE Mezzanine Card Connectors................................................................304
10GbE Mezzanine Card Connectors..............................................................305
Power Distribution Board 1 Connectors......................................................306
Power Distribution Board 2 Connectors......................................................307
Sensor Board Connectors ..............................................................................307
Jumper Settings ..............................................................................................308
System Configuration Jumper Settings ...............................................308
Direct Backplane Jumper Settings ......................................................309
6Getting Help................................................................................310
Contacting Dell................................................................................................310
7Index ............................................................................................311

1
12 |About Your System
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Note that the hot-keys of SAS/SATA card or PXE support are available in
BIOS boot mode only. There is no hot-key to boot through the UEFI.
Keystroke
Description
<F2>
Enters the System Setup program. See “Start Menu” on page 58.
<F11>
Enters the BIOS Boot Manager. See “Boot Manager”to select
boot device on page 59.
<F12>
Starts Preboot eXecution Environment (PXE) / iSCSI boot.
<Ctrl><C>
Enters the LSI 2008 SAS Mezzanine Card Configuration Utility.
For more information, see the SAS adapter documentation.
<Ctrl><H>
Enters the LSI 9265-8i Card Configuration Utility. For more
information, see the documentation for your SAS RAID card.
<Ctrl><Y>
Enters the MegaCLI SAS RAID Management Tool.
<Ctrl><S>
Enters the utility to configure onboard LAN settings for PXE
boot. For more information, see the documentation for your
integrated LAN.
<Ctrl><I>
Enters onboard SATA Controller’s Configuration Utility.
<Ctrl><D>
Enter the Intel iSCSI setup menu.

About Your System | 13
Front-Panel Features and Indicators
Figure 1-1. Front Panel−3.5” x12 Hard Drives With Four System Boards
Figure 1-2. Front Panel−3.5” x12 Hard Drives With Two System Boards
Figure 1-3. Front Panel−3.5” x6 Hard Drives With One System Board
NOTE: Figure 1-3 supports at most 6 hard drives.

14 |About Your System
Figure 1-4. Front Panel−2.5” x24 Hard Drives With Four System Boards
Figure 1-5. Front Panel−2.5” x8 Hard Drives With One System Board
Figure 1-6. Front Panel−2.5” x16 Hard Drives With Two System Boards
NOTE: Figure 1-2, Figure 1-3, Figure 1-5 and Figure 1-6 only support the 2U-node
system with the configurations of interposer extender and LSI9265-8i card (or LSI
2008 SAS mezzanine card).

About Your System | 15
Figure 1-8. Front Panel−2.5” x24 Hard Drives With Two System Boards
Figure 1-9. Front Panel−2.5” x24 Hard Drives With Three System Boards
Figure 1-10. Front Panel−2.5” x24 Hard Drives With Four System Boards
Figure 1-7. Front Panel−2.5” x24 Hard Drives With One System Board

16 |About Your System
Item
Indicator, Button
Or Connector
Icon
Description
1
Power-on indicator/
system state indicator/
power button for system
board 1
The power-on indicator turns to
green when the system power is
on.
The power-on indicator turns to
amber when the system critical
event occurs.
The power button controls the
DC power supply output to the
system.
NOTE: When powering on the
system, the video monitor can take
from several seconds to over 2
minutes to display an image,
depending on the amount of DIMM
installed in the system.
NOTE: On ACPI-compliant
operating systems, turning off the
system using the power button
causes the system to perform a
graceful shutdown before power to
the system is turned off.
NOTE: To force an ungraceful
shutdown, press and hold the
power button for 5 seconds.
3
Power-on indicator/
system state indicator/
power button for system
board 2
7
Power-on indicator/
system state indicator/
power button for system
board 4
9
Power-on indicator/
system state indicator/
power button for system
board 3
NOTE: Figure 1-7, Figure 1-8, Figure 1-9 and Figure 1-10 support the 2.5-inch Hard
Drive Expander Config, For more information on direction details, see the HDD
Zoning configuration tool at dell.com/support.

About Your System | 17
Item
Indicator, Button
Or Connector
Icon
Description
2
System identification
indicator/button for
system board 1
The identification button can be
used to locate a particular system
and system board within a chassis.
When the button is pushed, the
blue system status indicator on
the front and back blink until the
button is pushed again.
4
System identification
indicator/button for
system board 2
6
System identification
indicator/button for
system board 4
8
System identification
indicator/button for
system board 3
5
Hard Drives
Up to twelve hot-swappable 3.5-
inch hard drives.
Up to twenty four hot-swappable
2.5-inch hard drives.
*
Drive Cover
Applicable only for 2.5-inch hard
drive system. This is not a usable
drive slot.

18 |About Your System
Hard-Drive Indicator Patterns
Figure 1-11. 3.5-inch Hard Drive Indicators
1
hard-drive activity indicator
(green)
2
hard-drive status indicator (green
and amber)
Figure 1-12. 2.5-inch Hard Drive Indicators
1
hard-drive status indicator (green
and amber)
2
hard-drive activity indicator
(green)

About Your System | 19
Table 1-1. Hard-Drive Status Indicators−For 3.5"/2.5” Direct Hard-Drive Backplane
Controller
Hard
Drive Type
Function
Activity LED
Status LED
Green
Green
Amber
Onboard
Controller
SATA2
Drive on-line
Off/
Blinking
when active
On
Off
Fail
Off
On
Off
LSI 9265
/LSI 2008
/LSI 9210
SAS
/SATA2
Slot Empty
Off
Off
Off
Drive On-
line/Access
Blinking
when active
On
Off
Drive Fail
Off
Off
On 150 ms
Off 150 ms
Drive Rebuild
Blinking
when active
On 400 ms
Off 100 ms
Off
Drive Identify
Blinking
when active
On 250 ms
Off 250 ms
Off

20 |About Your System
Table 1-2. Hard-Drive Status Indicators−For 2.5” Hard-Drive Backplane for
Expander Configuration
Controller
Hard
Drive
Type
Function
Activity LED
Status LED
Green
Green
Amber
LSI 9265
/LSI 2008
/LSI 9210
SAS
/SATA2
Slot Empty
Off
Off
Off
Drive On-line
Blinking
when active
On
Off
Drive Identify /
Preparing for
Removal
Blinking
when active
On
250 ms
Off
250 ms
Off
Drive Rebuild
Blinking
when active
On
400 ms
Off
100 ms
Off
Drive Failed
Off
Off
On
150 ms
Off
150 ms
Predicted
Failure (SMART)
Blinking
when active
On
500 ms
Off
500 ms
Off
1000 ms
Off
500 ms
On
500 ms
Off
1000 ms
Rebuild Abort
Off
On
3000 ms
Off
9000 ms
Off
6000 ms
On
3000 ms
Off
000 ms