Dell PowerEdge R660xs Manual

Dell PowerEdge R660xs
Installation and Service Manual
Part Number: E87S
Regulatory Type: E87S001
April 2023
Rev. A00

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.

Chapter 1: About this document.................................................................................................... 7
Chapter 2: Dell PowerEdge R660xs system overview.....................................................................8
Front view of the system...................................................................................................................................................8
Left control panel view................................................................................................................................................11
Right control panel view.............................................................................................................................................12
Rear view of the system.................................................................................................................................................. 13
Inside the system .............................................................................................................................................................. 14
System information label.................................................................................................................................................. 14
Locating the Express Service Code and Service Tag............................................................................................... 17
Rail sizing and rack compatibility matrix.......................................................................................................................18
Chapter 3: Technical specifications............................................................................................. 19
Chassis dimensions .......................................................................................................................................................... 20
System weight.................................................................................................................................................................... 21
Processor specifications...................................................................................................................................................21
PSU specifications............................................................................................................................................................. 21
Supported operating systems........................................................................................................................................ 23
Cooling fan specifications............................................................................................................................................... 23
System battery specifications........................................................................................................................................23
Expansion card riser specifications............................................................................................................................... 23
Memory specifications..................................................................................................................................................... 24
Storage controller specifications...................................................................................................................................24
Drives................................................................................................................................................................................... 24
Ports and connectors specifications............................................................................................................................ 25
NIC port specifications.............................................................................................................................................. 25
Serial connector specifications................................................................................................................................ 25
USB ports specifications........................................................................................................................................... 25
VGA ports specifications........................................................................................................................................... 25
Video specifications.......................................................................................................................................................... 26
Environmental specifications..........................................................................................................................................26
Thermal restrictions.................................................................................................................................................... 27
Chapter 4: Initial system setup and configuration........................................................................37
Setting up the system...................................................................................................................................................... 37
iDRAC configuration......................................................................................................................................................... 37
Options to set up iDRAC IP address....................................................................................................................... 37
Options to log in to iDRAC........................................................................................................................................ 38
Resources to install operating system......................................................................................................................... 39
Options to download drivers and firmware ..........................................................................................................39
Options to download and install OS drivers .........................................................................................................40
Downloading drivers and firmware..........................................................................................................................40
Chapter 5: Pre-operating system management applications.........................................................41
Contents
Contents 3

System Setup......................................................................................................................................................................41
System BIOS.................................................................................................................................................................42
iDRAC Settings............................................................................................................................................................ 63
Device Settings............................................................................................................................................................63
Dell Lifecycle Controller...................................................................................................................................................63
Embedded system management..............................................................................................................................63
Boot Manager.....................................................................................................................................................................63
PXE boot............................................................................................................................................................................. 64
Chapter 6: Minimum to POST and system management configuration validation......................... 65
Minimum configuration to POST ..................................................................................................................................65
Configuration validation...................................................................................................................................................65
Error messages............................................................................................................................................................ 66
Chapter 7: Installing and removing system components ..............................................................67
Safety instructions............................................................................................................................................................ 67
Before working inside your system ..............................................................................................................................68
After working inside your system.................................................................................................................................. 68
Recommended tools......................................................................................................................................................... 68
Optional front bezel..........................................................................................................................................................69
Removing the front bezel..........................................................................................................................................69
Installing the front bezel............................................................................................................................................ 70
System cover......................................................................................................................................................................70
Removing the system cover..................................................................................................................................... 70
Installing the system cover........................................................................................................................................ 71
Drive backplane cover...................................................................................................................................................... 72
Removing the drive backplane cover......................................................................................................................72
Installing the drive backplane cover........................................................................................................................ 73
Air shroud............................................................................................................................................................................ 75
Removing the air shroud............................................................................................................................................75
Installing the air shroud.............................................................................................................................................. 75
Cooling fans........................................................................................................................................................................ 76
Removing a cooling fan.............................................................................................................................................. 76
Installing a cooling fan................................................................................................................................................ 77
Intrusion switch..................................................................................................................................................................78
Removing the intrusion switch module.................................................................................................................. 78
Installing the intrusion switch................................................................................................................................... 79
Drives................................................................................................................................................................................... 80
Removing a drive blank.............................................................................................................................................. 80
Installing a drive blank................................................................................................................................................. 81
Removing the drive carrier........................................................................................................................................ 81
Installing the drive carrier.......................................................................................................................................... 82
Removing the drive from the drive carrier............................................................................................................ 83
Installing the drive into the drive carrier................................................................................................................84
Drive backplane................................................................................................................................................................. 85
Drive backplane............................................................................................................................................................85
Removing the backplane .......................................................................................................................................... 86
Installing the drive backplane....................................................................................................................................87
Cable routing...................................................................................................................................................................... 89
4Contents

System memory............................................................................................................................................................... 100
System memory guidelines...................................................................................................................................... 100
General memory module installation guidelines...................................................................................................101
Removing a memory module................................................................................................................................... 102
Installing a memory module..................................................................................................................................... 103
Processor and heat sink module.................................................................................................................................. 104
Removing a processor and heat sink module......................................................................................................104
Removing the processor from the processor and heat sink module ........................................................... 106
Installing the processor into a processor and heat sink module ................................................................... 108
Installing the processor and heat sink module......................................................................................................111
Expansion cards and expansion card risers................................................................................................................113
Expansion card installation guidelines....................................................................................................................114
Removing the expansion card risers..................................................................................................................... 122
Installing the expansion card risers........................................................................................................................125
Removing expansion card from the expansion card riser................................................................................ 128
Installing an expansion card into the expansion card riser.............................................................................. 130
Drive cage..........................................................................................................................................................................133
Removing the 2.5-inch rear drive cage................................................................................................................ 133
Installing the 2.5-inch rear drive cage.................................................................................................................. 134
Optional serial COM port............................................................................................................................................... 134
Removing the serial COM port............................................................................................................................... 134
Installing the serial COM port................................................................................................................................. 136
M.2 SSD module...............................................................................................................................................................137
Removing the M.2 BOSS riser................................................................................................................................ 137
Installing the M.2 BOSS riser.................................................................................................................................. 138
Removing the M.2 BOSS card from the M.2 BOSS riser................................................................................ 139
Installing the M2 BOSS card into the M.2 BOSS riser..................................................................................... 140
Removing the M.2 SSD module.............................................................................................................................. 141
Installing the M.2 SSD module................................................................................................................................142
Optional OCP card...........................................................................................................................................................143
Removing the OCP card (rear OCP).................................................................................................................... 143
Installing the OCP card (rear OCP).......................................................................................................................144
Front mounting front PERC module........................................................................................................................... 145
Removing the front mounting front PERC module........................................................................................... 145
Installing the front mounting front PERC module..............................................................................................146
Removing the rear mounting front PERC module..............................................................................................147
Installing the rear mounting front PERC module............................................................................................... 148
System battery ................................................................................................................................................................149
Replacing the system battery.................................................................................................................................149
Optional internal USB card.............................................................................................................................................151
Removing the optional internal USB card.............................................................................................................151
Installing the internal USB card.............................................................................................................................. 152
VGA module...................................................................................................................................................................... 152
Removing the VGA module..................................................................................................................................... 152
Installing the VGA module........................................................................................................................................153
Power supply unit............................................................................................................................................................ 154
Removing a power supply unit blank.....................................................................................................................154
Installing a power supply unit blank.......................................................................................................................155
Removing a power supply unit................................................................................................................................156
Installing a power supply unit..................................................................................................................................156
Contents 5

Power distribution board................................................................................................................................................157
Removing the power interposer board................................................................................................................. 157
Installing the power interposer board................................................................................................................... 158
System board....................................................................................................................................................................159
Removing the system board................................................................................................................................... 159
Installing the system board......................................................................................................................................160
Trusted Platform Module...............................................................................................................................................163
Upgrading the Trusted Platform Module............................................................................................................. 163
Initializing TPM for users......................................................................................................................................... 164
Initializing the TPM 2.0 for users........................................................................................................................... 164
Control panel.....................................................................................................................................................................164
Removing the right control panel.......................................................................................................................... 164
Installing the right control panel.............................................................................................................................165
Removing the left control panel.............................................................................................................................166
Installing the left control panel............................................................................................................................... 167
Chapter 8: System diagnostics and indicator codes................................................................... 169
Status LED indicators..................................................................................................................................................... 169
System health and system ID indicator codes...........................................................................................................171
iDRAC Quick Sync 2 indicator codes.......................................................................................................................... 172
iDRAC Direct LED indicator codes...............................................................................................................................172
LCD panel...........................................................................................................................................................................173
Viewing Home screen................................................................................................................................................174
Setup menu................................................................................................................................................................. 174
View menu................................................................................................................................................................... 174
NIC indicator codes......................................................................................................................................................... 175
Power supply unit indicator codes...............................................................................................................................175
Drive indicator codes...................................................................................................................................................... 176
Using system diagnostics............................................................................................................................................... 177
Dell Embedded System Diagnostics.......................................................................................................................177
Chapter 9: Jumpers and connectors........................................................................................... 179
System board connectors..............................................................................................................................................179
System board jumper settings......................................................................................................................................180
Disabling a forgotten password....................................................................................................................................180
Chapter 10: Getting help............................................................................................................ 182
Recycling or End-of-Life service information........................................................................................................... 182
Contacting Dell Technologies....................................................................................................................................... 182
Accessing system information by using QRL............................................................................................................182
Quick Resource Locator for PowerEdge R660xs system................................................................................183
Receiving automated support with Secure Connect Gateway (SCG)............................................................... 183
Chapter 11: Documentation resources........................................................................................ 184
6Contents

About this document
This document provides an overview about the system, information about installing and replacing components, diagnostic tools,
and guidelines to be followed while installing certain components.
1
About this document 7

Dell PowerEdge R660xs system overview
The PowerEdge R660xs system is a 1U server that supports:
●Up to two 4th Generation Intel Xeon Scalable processors with up to 32 cores
●16 DDR5 DIMM slots
●Two redundant AC or DC power supply units
●Up to 4 x 3.5-inch SAS/SATA (HDD/SSD) drives
●Up to 8 x 2.5-inch SAS/SATA/NVMe (HDD/SSD) drives
●Up to 10 x 2.5-inch SAS/SATA/NVMe (HDD/SSD) drives
NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe
PCIe SSD User's Guide at https://www.dell.com/support > Browse all products > Infrastructure > Data Center
Infrastructure > Storage Adapters & Controllers > Dell PowerEdge Express Flash NVMe PCIe SSD > Select This
Product > Documentation > Manuals and Documents.
NOTE: All instances of SAS, SATA drives are referred to as drives in this document, unless specified otherwise.
CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated
and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the
system warranty.
Topics:
•Front view of the system
•Rear view of the system
•Inside the system
•System information label
•Locating the Express Service Code and Service Tag
•Rail sizing and rack compatibility matrix
Front view of the system
Figure 1. Front view of 4 x 3.5-inch drive system
Table 1. Features available on the front of the system
Item Ports, panels, and
slots
Icon Description
1 Left control panel N/A Contains the system health, system ID, status LED, and the
iDRAC Quick Sync 2 (wireless) indicator.
NOTE: The iDRAC Quick Sync 2 indicator is available only
on certain configurations.
2
8 Dell PowerEdge R660xs system overview

Table 1. Features available on the front of the system (continued)
Item Ports, panels, and
slots
Icon Description
●Status LED: Enables you to identify any failed hardware
components. There are up to five status LEDs and an overall
system health LED (Chassis health and system ID) bar. For
more information, see the Status LED indicators section.
●Quick Sync 2 (wireless): Indicates a Quick Sync enabled
system. The Quick Sync feature is optional. This feature
allows management of the system by using mobile devices
called as OpenManage Mobile (OMM) feature. Using iDRAC
Quick Sync 2 with OpenManage Mobile (OMM) aggregates
hardware or firmware inventory and various system level
diagnostic and error information that can be used in
troubleshooting the system. For more information, see the
Integrated Dell Remote Access Controller User's Guide
available at https://www.dell.com/idracmanuals.
2 Drive N/A Enables you to install drives that are supported on your system.
3 VGA port Enables you to connect a display device to the system.
4 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port,
and the iDRAC Direct status LED.
5 Express service tag N/A The Express Service Tag is a slide-out label panel that contains
system information such as Service Tag, NIC, MAC address, and
so on. If you have opted for the secure default access to iDRAC,
the Information tag will also contain the iDRAC secure default
password.
Figure 2. Front view of 8 x 2.5-inch drive system
Table 2. Features available on the front of the system
Item Ports, panels, and
slots
Icon Description
1 Left control panel N/A Contains the system health, system ID, status LED, and the
iDRAC Quick Sync 2 (wireless) indicator.
NOTE: The iDRAC Quick Sync 2 indicator is available only
on certain configurations.
●Status LED: Enables you to identify any failed hardware
components. There are up to five status LEDs and an overall
system health LED (Chassis health and system ID) bar. For
more information, see the Status LED indicators section.
●Quick Sync 2 (wireless): Indicates a Quick Sync enabled
system. The Quick Sync feature is optional. This feature
allows management of the system by using mobile devices
called as OpenManage Mobile (OMM) feature. Using iDRAC
Quick Sync 2 with OpenManage Mobile (OMM) aggregates
hardware or firmware inventory and various system level
diagnostic and error information that can be used in
troubleshooting the system. For more information, see the
Dell PowerEdge R660xs system overview 9

Table 2. Features available on the front of the system (continued)
Item Ports, panels, and
slots
Icon Description
Integrated Dell Remote Access Controller User's Guide
available at https://www.dell.com/idracmanuals.
2 Drive N/A Enables you to install drives that are supported on your system.
3 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port,
and the iDRAC Direct status LED.
4 VGA port Enables you to connect a display device to the system.
5 Express service tag N/A The Express Service Tag is a slide-out label panel that contains
system information such as Service Tag, NIC, MAC address, and
so on. If you have opted for the secure default access to iDRAC,
the Information tag will also contain the iDRAC secure default
password.
Figure 3. Front view of 10 x 2.5-inch drive system
Table 3. Features available on the front of the system
Item Ports, panels, and
slots
Icon Description
1 Left control panel N/A Contains the system health, system ID, status LED, and the
iDRAC Quick Sync 2 (wireless) indicator.
NOTE: The iDRAC Quick Sync 2 indicator is available only
on certain configurations.
●Status LED: Enables you to identify any failed hardware
components. There are up to five status LEDs and an overall
system health LED (Chassis health and system ID) bar. For
more information, see the Status LED indicators section.
●Quick Sync 2 (wireless): Indicates a Quick Sync enabled
system. The Quick Sync feature is optional. This feature
allows management of the system by using mobile devices
called as OpenManage Mobile (OMM) feature. Using iDRAC
Quick Sync 2 with OpenManage Mobile (OMM) aggregates
hardware or firmware inventory and various system level
diagnostic and error information that can be used in
troubleshooting the system. For more information, see the
Integrated Dell Remote Access Controller User's Guide
available at https://www.dell.com/idracmanuals.
2 Drive N/A Enables you to install drives that are supported on your system.
For more information about drives, see the Drives section.
3 Right control panel N/A Contains the power button, USB port, iDRAC Direct micro port,
and the iDRAC Direct status LED.
4 VGA port Enables you to connect a display device to the system. For more
information, see the VGA port specifications section.
10 Dell PowerEdge R660xs system overview

Table 3. Features available on the front of the system (continued)
Item Ports, panels, and
slots
Icon Description
5 Express service tag N/A The Express Service Tag is a slide-out label panel that contains
system information such as Service Tag, NIC, MAC address, and
so on. If you have opted for the secure default access to iDRAC,
the Information tag will also contain the iDRAC secure default
password.
Left control panel view
Figure 4. Left control panel
Table 4. Left control panel
Item Indicator, button, or
connector
Icon Description
1 Status LED indicators NA Indicates the status of the system. For more information, see the
Status LED indicators section.
2 System health and system
ID indicator
Indicates the status of the system. For more information, see the
System health and system ID indicator codes section.
Figure 5. Left control panel with optional iDRAC Quick Sync 2 indicator
Table 5. Left control panel with optional iDRAC Quick Sync 2 indicator
Item Indicator, button, or
connector
Icon Description
1 Status LED indicators N/A Indicates the status of the system. For more information, see the
Status LED indicators section.
2 System health and system
ID indicator
Indicates the status of the system. For more information, see the
System health and system ID indicator codes section.
Dell PowerEdge R660xs system overview 11

Table 5. Left control panel with optional iDRAC Quick Sync 2 indicator (continued)
Item Indicator, button, or
connector
Icon Description
3 iDRAC Quick Sync
2 wireless indicator
(optional)
Indicates if the iDRAC Quick Sync 2 wireless option is
activated. The Quick Sync 2 feature allows management of the
system using mobile devices. This feature aggregates hardware/
firmware inventory and various system level diagnostic/error
information that can be used in troubleshooting the system. You
can access system inventory, Dell Lifecycle Controller logs or
system logs, system health status, and also configure iDRAC,
BIOS, and networking parameters. You can also launch the virtual
Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel-
based Virtual Machine (KVM), on a supported mobile device.
For more information, see the Integrated Dell Remote Access
Controller User's Guide at www.dell.com/poweredgemanuals.
NOTE: For more information about the indicator codes, see the System diagnostics and indicator codes section.
Right control panel view
Figure 6. Right control panel
Table 6. Right control panel
Item Indicator or button Icon Description
1 iDRAC Direct LED
indicator
N/A The iDRAC Direct LED indicator lights up to indicate that the iDRAC Direct
port is actively connected to a device.
2USB 2.0-compliant port The USB port is a 4-pin connector and 2.0-compliant. This port enables
you to connect USB devices to the system.
3Power button Indicates if the system is powered on or off. Press the power button to
manually power on or off the system.
NOTE: Press the power button to gracefully shut down an ACPI-
compliant operating system.
4iDRAC Direct port (Micro-
AB USB)
The iDRAC Direct port (Micro-AB USB) enables you to access the iDRAC
direct Micro-AB USB features. For more information, see the https://
www.dell.com/idracmanuals.
NOTE: You can configure iDRAC Direct by using a USB to micro USB
(type AB) cable, which you can connect to your laptop or tablet. Cable
length should not exceed 3 feet (0.91 meters). Performance could be
affected by cable quality.
12 Dell PowerEdge R660xs system overview

Rear view of the system
Figure 7. Rear view of the system
Table 7. Rear view of the system
Item Ports, panels, or slots Icon Description
1 PCIe expansion card riser
1 (slot 1)
N/A Enables you to connect PCI Express expansion cards.
2 BOSS riser N/A Enables you to connect BOSS card.
3PCIe expansion card riser
2 (slot 2 and slot 3)
or
Rear drive module
N/A Enables you to connect PCI Express expansion cards.
Or
Enables you to install rear drives that are supported on your
system.
4 Power supply unit (PSU 1) PSU1 is the primary PSU of the system.
5Power supply unit (PSU
2)
PSU2 is the secondary PSU of the system.
6System identification
button
Press the system ID button:
●To locate a particular system within a rack.
●To turn the system ID on or off.
To reset iDRAC, press and hold the button for 16 seconds.
NOTE:
●To reset iDRAC using system ID, ensure that the system ID
button is enabled in the iDRAC setup.
●If the system stops responding during POST, press and hold
the system ID button (for more than five seconds) to enter
the BIOS progress mode.
7VGA port Enables you to connect a display device to the system.
8 OCP NIC port N/A This port supports OCP 3.0.
9 USB 3.0 port This port is USB 3.0-compliant.
10 USB 2.0 port This port is USB 2.0-compliant.
11 iDRAC dedicated port Enables you to remotely access iDRAC. For more information, see
the iDRAC User’s Guide at www.dell.com/poweredgemanuals.
12 NIC ports The NIC ports that are integrated on the system board provide
network connectivity. These NIC ports can also be shared with
iDRAC when iDRAC network settings is set to shared mode.
Dell PowerEdge R660xs system overview 13

Inside the system
Figure 8. Inside the system
1. Fan 2. Intrusion switch
3. Memory module slots 4. Riser 2
5. PSU 1 and PSU 2 6. Riser 1
7. BOSS riser 8. Heat sink
9. Drive backplane 10. Front PERC
11. Express service tag
System information label
The system information label is located on back of the system cover.
14 Dell PowerEdge R660xs system overview

Figure 9. QRL
Figure 10. Service Information
Dell PowerEdge R660xs system overview 15

Figure 11. Electrical Overview
Figure 12. Memory information
16 Dell PowerEdge R660xs system overview

Figure 13. Icon Legend
Figure 14. System task
Locating the Express Service Code and Service Tag
The unique Express Service Code and Service Tag are used to identify the system.
The information tag is located on the front of the system that includes system information such as the Service Tag, Express
Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default access to
iDRAC, the Information tag also contains the iDRAC secure default password.
Dell PowerEdge R660xs system overview 17

Figure 15. Locating the Express Service Code and Service tag
1. Information tag (front view)
2. Information tag (back view)
3. OpenManage Mobile (OMM) label
4. iDRAC MAC address and iDRAC secure password label
5. Service Tag, Express Service Code, QRL label
The Mini Enterprise Service Tag (MEST) label is located on the rear of the system that includes the Service Tag (ST), Express
Service Code (Exp Svc Code), and Manufacture Date (Mfg. Date). The Exp Svc Code is used by Dell to route support calls to
the appropriate personnel.
Alternatively, the Service Tag information is located on a label on the left wall of the chassis.
Rail sizing and rack compatibility matrix
For specific information about the rail solutions compatible with your system, see the Dell Enterprise Systems Rail
Sizing and Rack Compatibility Matrix available at https://i.dell.com/sites/csdocuments/Business_solutions_engineering-
Docs_Documents/en/rail-rack-matrix.pdf.
The document provides the information that is listed below:
●Specific details about rail types and their functionalities.
●Rail adjustability range for various types of rack mounting flanges.
●Rail depth with and without cable management accessories.
●Types of racks supported for various types of rack mounting flanges.
18 Dell PowerEdge R660xs system overview

Technical specifications
The technical and environmental specifications of your system are outlined in this section.
Topics:
•Chassis dimensions
•System weight
•Processor specifications
•PSU specifications
•Supported operating systems
•Cooling fan specifications
•System battery specifications
•Expansion card riser specifications
•Memory specifications
•Storage controller specifications
•Drives
•Ports and connectors specifications
•Video specifications
•Environmental specifications
3
Technical specifications 19

Chassis dimensions
Figure 16. Chassis dimensions
Table 8. PowerEdge R660xs chassis dimensions
Drives Xa Xb Y Za Zb Zc
10 or 4 SATA/
SAS/NVMe
drives
482 mm (18.976
inches)
434.0 mm
(17.08 inches)
42.8 mm
(1.685 inches)
35.84 mm (1.41
inches)With
bezel
22 mm (0.86
inches)Without
bezel
677.1 mm
(26.65 inches)
Ear to rear wall
712.95 mm
(28.05 inches)
Ear to PSU
handle without
velcro strap
8 SATA/SAS/
NVMe drives or
No backplane
configuration
482 mm (18.976
inches)
434.0 mm
(17.08 inches)
42.8 mm
(1.685 inches)
35.84 mm (1.41
inches)With
bezel
22 mm (0.86
inches)Without
bezel
626.42 mm
(24.66 inches)
Ear to rear wall
661.37 mm
(26.03 inches)
Ear to PSU
handle without
velcro strap
NOTE: Zb is the nominal rear wall external surface where the system board I/O connectors reside.
20 Technical specifications