Dell PowerEdge E06S Series User manual

Dell™ PowerEdge™ R910
Hardware Owner’s
Manual
Regulatory Model: E06S Series
Regulatory Type: E06S001
book.book Page 1 Wednesday, January 20, 2010 10:20 AM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.
Microsoft,Windows, and Windows Server are either trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model: E06S Series
Regulatory Type: E06S001
January 2010 Rev. A00
book.book Page 2 Wednesday, January 20, 2010 10:20 AM

Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators . . . . . . . . . . 12
LCD Panel Features . . . . . . . . . . . . . . . . . . . 14
Home Screen . . . . . . . . . . . . . . . . . . . . 15
Setup Menu. . . . . . . . . . . . . . . . . . . . . 16
View Menu . . . . . . . . . . . . . . . . . . . . . 17
Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 18
Back-Panel Features and Indicators . . . . . . . . . . 19
Guidelines for Connecting External Devices . . . . . . 21
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 21
Power Indicator Codes . . . . . . . . . . . . . . . . . 22
LCD Status Messages . . . . . . . . . . . . . . . . . . 23
Viewing Status Messages . . . . . . . . . . . . . 23
Removing LCD Status Messages . . . . . . . . . . 24
System Messages . . . . . . . . . . . . . . . . . . . . 41
Warning Messages . . . . . . . . . . . . . . . . . . . 60
Diagnostics Messages . . . . . . . . . . . . . . . . . 60
Alert Messages . . . . . . . . . . . . . . . . . . . . . 60
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4Contents
Other Information You May Need . . . . . . . . . . . . 60
2 Using the System Setup Program and
UEFI Boot Manager . . . . . . . . . . . . . . . . . 63
Choosing the System Boot Mode . . . . . . . . . . . . 63
Entering the System Setup Program . . . . . . . . . . . 64
Responding to Error Messages. . . . . . . . . . . 64
Using the System Setup Program Navigation
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 64
System Setup Options . . . . . . . . . . . . . . . . . . 65
Main Screen . . . . . . . . . . . . . . . . . . . . 65
Memory Settings Screen . . . . . . . . . . . . . . 67
Processor Settings Screen . . . . . . . . . . . . . 68
SATA Settings Screen. . . . . . . . . . . . . . . . 69
Boot Settings Screen . . . . . . . . . . . . . . . . 69
Integrated Devices Screen . . . . . . . . . . . . . 70
PCI IRQ Assignments Screen . . . . . . . . . . . . 71
Serial Communication Screen . . . . . . . . . . . 72
Embedded Server Management Screen . . . . . . 73
Power Management Screen . . . . . . . . . . . . 73
System Security Screen . . . . . . . . . . . . . . 74
Exit Screen . . . . . . . . . . . . . . . . . . . . . 76
Entering the UEFI Boot Manager. . . . . . . . . . . . . 76
Using the UEFI Boot Manager Navigation Keys . . 77
UEFI Boot Manager Screen. . . . . . . . . . . . . 77
UEFI Boot Settings Screen . . . . . . . . . . . . . 78
System Utilities Screen . . . . . . . . . . . . . . . 78
System and Setup Password Features. . . . . . . . . . 79
Using the System Password . . . . . . . . . . . . 79
Using the Setup Password . . . . . . . . . . . . . 81
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Contents 5
Embedded System Management . . . . . . . . . . . . 82
iDRAC Configuration Utility . . . . . . . . . . . . . . . 83
Entering the iDRAC Configuration Utility . . . . . . 83
3 Installing System Components . . . . . . . . 85
Recommended Tools. . . . . . . . . . . . . . . . . . . 85
Inside the System . . . . . . . . . . . . . . . . . . . . 85
Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 87
Removing the Front Bezel . . . . . . . . . . . . . 87
Installing the Front Bezel . . . . . . . . . . . . . . 87
System Identification Panel . . . . . . . . . . . . . . . 88
Removing the System Identification Panel . . . . . 88
Installing the System Identification Panel . . . . . 89
Opening and Closing the System . . . . . . . . . . . . 89
Opening the System . . . . . . . . . . . . . . . . 89
Closing the System . . . . . . . . . . . . . . . . . 90
System Memory . . . . . . . . . . . . . . . . . . . . . 91
General Memory Module Installation
Guidelines. . . . . . . . . . . . . . . . . . . . . . 92
Removing a Memory-Riser Blank . . . . . . . . . 99
Installing a Memory-Riser Blank . . . . . . . . . . 100
Removing a Memory Riser . . . . . . . . . . . . . 100
Installing a Memory Riser . . . . . . . . . . . . . 101
Installing Memory Modules . . . . . . . . . . . . 102
Removing Memory Modules . . . . . . . . . . . . 105
Removing the Memory-Riser Guide . . . . . . . . 106
Installing the Memory-Riser Guide . . . . . . . . . 107
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6Contents
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . 107
Removing a Hard-Drive Blank . . . . . . . . . . 108
Installing a Hard-Drive Blank . . . . . . . . . . . 108
Removing a Hard Drive . . . . . . . . . . . . . . 109
Installing a Hard Drive . . . . . . . . . . . . . . 110
Removing a Hard Drive From a Hard-Drive
Carrier. . . . . . . . . . . . . . . . . . . . . . . 112
Installing a Hard Drive Into a Drive Carrier . . . . 113
Optical Drive . . . . . . . . . . . . . . . . . . . . . . 113
Removing an Optical Drive . . . . . . . . . . . . 113
Installing an Optical Drive . . . . . . . . . . . . 115
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . 116
Removing a Cooling Fan . . . . . . . . . . . . . 116
Installing a Cooling Fan . . . . . . . . . . . . . . 117
Removing the Cooling Fan Assembly . . . . . . . 118
Installing the Cooling Fan Assembly . . . . . . . 120
Internal USB Memory Key . . . . . . . . . . . . . . . 120
Integrated NIC Hardware Key . . . . . . . . . . . . . 123
Expansion Cards and Expansion-Card Riser . . . . . 124
Expansion Card Installation Guidelines. . . . . . 124
Installing an Expansion Card . . . . . . . . . . . 126
Removing an Expansion Card. . . . . . . . . . . 128
Installing an Expansion-Card Riser . . . . . . . . 129
Removing an Expansion-Card Riser . . . . . . . 133
I/O Card . . . . . . . . . . . . . . . . . . . . . . . . . 134
Removing the I/O Card . . . . . . . . . . . . . . 134
Installing the I/O Card. . . . . . . . . . . . . . . 135
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Contents 7
iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 136
Installing an iDRAC6 Enterprise Card . . . . . . . 136
Removing an iDRAC6 Enterprise Card . . . . . . . 138
VFlash Media (Optional) . . . . . . . . . . . . . . . . . 139
Installing a VFlash Media Card . . . . . . . . . . . 139
Removing a VFlash Media Card . . . . . . . . . . 139
Internal Dual SD Module (Optional). . . . . . . . . . . 139
Removing the Internal Dual SD Module . . . . . . 139
Installing the Internal Dual SD Module. . . . . . . 141
Internal SD Card (Optional) . . . . . . . . . . . . . . . 142
Installing an Internal SD Card . . . . . . . . . . . 142
Removing an Internal SD Card . . . . . . . . . . . 142
Integrated Storage Controller Card . . . . . . . . . . . 143
Removing the Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 143
Installing the Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 145
RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 146
Removing a RAID Battery. . . . . . . . . . . . . . 146
Installing the RAID Battery . . . . . . . . . . . . . 147
Processors . . . . . . . . . . . . . . . . . . . . . . . . 148
Removing a Processor . . . . . . . . . . . . . . . 148
Installing a Processor . . . . . . . . . . . . . . . 152
Power Supplies . . . . . . . . . . . . . . . . . . . . . 154
Removing a Power Supply . . . . . . . . . . . . . 155
Installing a Power Supply . . . . . . . . . . . . . 156
Removing the Power Supply Blank. . . . . . . . . 157
Installing the Power Supply Blank . . . . . . . . . 157
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8Contents
System Battery . . . . . . . . . . . . . . . . . . . . . 157
Replacing the System Battery . . . . . . . . . . 157
SAS Backplane. . . . . . . . . . . . . . . . . . . . . 159
Removing the SAS Backplane . . . . . . . . . . 159
Installing the SAS Backplane. . . . . . . . . . . 161
Power Distribution Board . . . . . . . . . . . . . . . 161
Removing the Power Distribution Board . . . . . 161
Replacing the Power Distribution Board . . . . . 163
Control Panel Assembly . . . . . . . . . . . . . . . . 163
Removing the Control Panel Display Module. . . 163
Installing the Control Panel Display Module . . . 164
Removing the Control Panel Board . . . . . . . . 166
Installing the Control Panel Board . . . . . . . . 167
System Board. . . . . . . . . . . . . . . . . . . . . . 168
Removing the System Board . . . . . . . . . . . 168
Installing the System Board. . . . . . . . . . . . 170
4 Troubleshooting Your System . . . . . . . . 173
Safety First—For You and Your System . . . . . . . . 173
Troubleshooting System Startup Failure. . . . . . . . 173
Troubleshooting External Connections . . . . . . . . 173
Troubleshooting the Video Subsystem. . . . . . . . . 174
Troubleshooting a USB Device . . . . . . . . . . . . 174
Troubleshooting a Serial I/O Device. . . . . . . . . . 175
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 175
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Contents 9
Troubleshooting a Wet System . . . . . . . . . . . . . 176
Troubleshooting a Damaged System . . . . . . . . . . 177
Troubleshooting the System Battery. . . . . . . . . . . 178
Troubleshooting Power Supplies . . . . . . . . . . . . 179
Troubleshooting System Cooling Problems . . . . . . . 180
Troubleshooting a Fan . . . . . . . . . . . . . . . 180
Troubleshooting System Memory . . . . . . . . . . . . 181
Troubleshooting an Internal USB Key . . . . . . . . . . 183
Troubleshooting an Internal SD Card . . . . . . . . . . 184
Troubleshooting an Optical Drive . . . . . . . . . . . . 185
Troubleshooting a Tape Backup Unit . . . . . . . . . . 186
Troubleshooting a Hard Drive . . . . . . . . . . . . . . 186
Troubleshooting a Storage Controller . . . . . . . . . . 187
Troubleshooting Expansion Cards. . . . . . . . . . . . 189
Troubleshooting the Processors. . . . . . . . . . . . . 190
5 Running the System Diagnostics . . . . . . 193
Using Online Diagnostics . . . . . . . . . . . . . . . . 193
Embedded System Diagnostics Features . . . . . . . . 193
When to Use the Embedded System Diagnostics . . . . 194
Running the Embedded System Diagnostics . . . . . . 194
System Diagnostics Testing Options . . . . . . . . . . 194
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10 Contents
Using the Custom Test Options . . . . . . . . . . . . 195
Selecting Devices for Testing. . . . . . . . . . . 195
Selecting Diagnostics Options . . . . . . . . . . 195
Viewing Information and Results . . . . . . . . . 196
6 Jumpers and Connectors. . . . . . . . . . . . 197
System Board Jumper . . . . . . . . . . . . . . . . . 197
System Board Connectors . . . . . . . . . . . . . . . 198
SAS Backplane Board Connectors . . . . . . . . . . 200
Disabling a Forgotten Password. . . . . . . . . . . . 201
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 203
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 203
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
book.book Page 10 Wednesday, January 20, 2010 10:20 AM

About Your System 11
About Your System
Accessing System Features During Startup
The following keystrokes provide access to system features during startup.
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup
Program and UEFI Boot Manager" on page 63.
<F10> Enters System Services, which opens the Lifecycle Controller. The
Lifecycle Controller allows you to access utilities such as embedded
system diagnostics. For more information, see the Lifecycle Controller
documentation.
<F11> Enters the BIOS Boot Manager or the UEFI Boot Manager,
depending on the system's boot configuration. See "Using the System
Setup Program and UEFI Boot Manager" on page 63.
<F12> Starts PXE boot.
<Ctrl><E> Enters the iDRAC Configuration Utility, which allows access to the
System Event Log (SEL) and configuration of remote access to the
system. For more information, see the iDRAC user documentation.
<Ctrl><C> Enters the SAS Configuration Utility. For more information, see the
SAS adapter documentation.
<Ctrl><R> Enters the PERC configuration utility. For more information, see the
PERC card documentation
<Ctrl><S> Enters the utility to configure NIC settings for PXE boot. For more
information, see the documentation for your integrated NIC.
book.book Page 11 Wednesday, January 20, 2010 10:20 AM

12 About Your System
Front-Panel Features and Indicators
Figure 1-1. Front-Panel Features and Indicators
Item Indicator, Button, or
Connector
Icon Description
1 Optical drive
(optional)
One optional slim-line SATA
DVD-ROM drive or DVD-RW drive.
NOTE: DVD devices are data only.
2 Power-on indicator,
power button
The power-on indicator lights when the
system power is on.
The power button controls the DC
power supply output to the system.
When the system bezel is installed, the
power button is not accessible.
NOTE: When powering on the system, the
video monitor can take from several
seconds to over two minutes to display an
image, depending on the amount of
memory installed in the system.
NOTE: On ACPI-compliant operating
systems, turning off the system using the
power button causes the system to
perform a graceful shutdown before
power to the system is turned off.
12356789
410
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About Your System 13
3 NMI button Used to troubleshoot software and
device driver errors when using certain
operating systems. This button can be
pressed using the end of a paper clip.
Use this button only if directed to do so
by qualified support personnel or by the
operating system's documentation.
4 USB connectors (2) Connect USB devices to the system. The
ports are USB 2.0-compliant.
5 Video connector Connects a monitor to the system.
6 LCD menu buttons Allows you to navigate the control panel
LCD menu.
7 LCD panel Provides system ID, status information,
and system error messages.
The LCD lights blue during normal
system operation. The LCD lights
amber when the system needs attention,
and the LCD panel displays an error
code followed by descriptive text.
NOTE: If the system is connected to AC
power and an error has been detected,
the LCD lights amber regardless of
whether the system has been powered on.
8 System identification
button
The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the LCD
panel on the front and the blue system
status indicator on the back blink until
one of the buttons is pushed again.
Item Indicator, Button, or
Connector
Icon Description
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14 About Your System
LCD Panel Features
The system's LCD panel provides system information and status and error
messages to signify when the system is operating correctly or when the system
needs attention. See "LCD Status Messages" on page 23 for information
about specific status codes.
The LCD backlight lights blue during normal operating conditions and lights
amber to indicate an error condition. When the system is in standby mode,
the LCD backlight is off and can be turned on by pressing either the Select,
Left or Right button on the LCD panel. The LCD backlight will remain off if
LCD messaging is turned off through the iDRAC utility, the LCD panel, or
other tools.
9 System identification
panel
A slide-out panel for system information
including the Express Service tag,
embedded NIC MAC address, and
iDRAC6 Enterprise card MAC address.
Space is provided for an additional label.
10 Hard drives Up to sixteen 2.5-inch, external
hot-swappable SAS or SSD hard drives.
NOTE: Only one SATA drive is supported
on the x4 backplane. SAS and SATA hard
disks on the same backplane cannot be
combined into a single virtual disk. x16
backplanes do not support SATA drives.
Item Indicator, Button, or
Connector
Icon Description
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About Your System 15
Figure 1-2. LCD Panel Features
Home Screen
The Home screen displays user-configurable information about the system.
This screen is displayed during normal system operation when there are no
status messages or errors present. When the system is in standby mode, the
LCD backlight will turn off after five minutes of inactivity if there are no error
messages. Press one of the three navigation buttons (Select, Left, or Right) to
view the Home screen.
Item Buttons Description
1 Left Moves the cursor back in one-step increments.
2 Select Selects the menu item highlighted by the
cursor.
3 Right Moves the cursor forward in one-step
increments.
During message scrolling:
• Press once to increase scrolling speed.
• Press again to stop.
• Press again to return to default scrolling
speed.
• Press again to repeat the cycle.
4 System identification Turns the system ID mode on (LCD panel
flashes blue) and off.
Press quickly to toggle the system ID on and
off. If the system hangs during POST, press and
hold the system ID button for more than five
seconds to enter BIOS Progress mode.
1234
book.book Page 15 Wednesday, January 20, 2010 10:20 AM

16 About Your System
To navigate to the Home screen from another menu, continue to select the
up arrow until the Home icon is displayed, and then select the Home
icon.
From the Home screen, press the Select button to enter the main menu. See
the following tables for information on the Setup and View submenus.
Setup Menu
NOTE: When you select an option in the Setup menu, you must confirm the option
before proceeding to the next action.
Option Description
DRAC Select DHCP or Static IP to configure the network
mode. If Static IP is selected, the available fields are IP,
Subnet (Sub), and Gateway (Gtw). Select Setup DNS
to enable DNS and to view domain addresses. Two
separate DNS entries are available.
Set error Select SEL to display LCD error messages in a format
that matches the IPMI description in the SEL. This can
be useful when trying to match an LCD message with
an SEL entry.
Select Simple to display LCD error messages in a
simplified user-friendly description. See "LCD Status
Messages" on page 23 for a list of messages in this
format.
Set home Select the default information to be displayed on the
LCD Home screen. See "View Menu" on page 17 to see
the options and option items that can be set as the
default on the Home screen.
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About Your System 17
View Menu
Option Description
DRAC IP Displays the IPv4 or IPv6 addresses for the iDRAC6.
Addresses include DNS (Primary and Secondary),
Gateway, IP, and Subnet (IPv6 does not have Subnet).
MAC Displays the MAC addresses for DRAC, iSCSIn, or
NETn.
Name Displays the name of the Host, Model, or User String
for the system.
Number Displays the Asset tag or the Service tag for the system.
Power Displays the power output of the system in BTU/hr or
Watts. The display format can be configured in the Set
home submenu of the Setup menu. See "Setup Menu"
on page 16.
Temperature Displays the temperature of the system in Celsius or
Fahrenheit. The display format can be configured in the
Set home submenu of the Setup menu. See "Setup
Menu" on page 16.
book.book Page 17 Wednesday, January 20, 2010 10:20 AM

18 About Your System
Hard-Drive Indicator Patterns
1 hard-drive activity indicator (green) 2 hard-drive status indicator (green
and amber)
Drive-Status Indicator Pattern (RAID Only) Condition
Blinks green two times per second Identify drive/preparing for removal
Off Drive ready for insertion or removal
NOTE: The drive status indicator remains
off until all hard drives are initialized after
system power is applied. Drives are not
ready for insertion or removal during this
time.
Blinks green, amber, and off Drive predicted failure
12
book.book Page 18 Wednesday, January 20, 2010 10:20 AM

About Your System 19
Back-Panel Features and Indicators
Figure 1-3. Back-Panel Features and Indicators
Blinks amber four times per second Drive failed
Blinks green slowly Drive rebuilding
Steady green Drive online
Blinks green three seconds, amber three
seconds, and off six seconds
Rebuild aborted
Item Indicator, Button, or
Connector
Icon Description
1 Ethernet or SFP+
connectors
Depending on the configuration, your
system may have either a 1 GbE I/O riser
or a 10 Gb I/O riser.
A 1 GbE I/O riser consists of four
Ethernet connectors and a 10 Gb I/O
riser consists of two SFP+ and two
Ethernet connectors.
Drive-Status Indicator Pattern (RAID Only) Condition
13 6
4
7
25
8
9
10
book.book Page 19 Wednesday, January 20, 2010 10:20 AM

20 About Your System
2 VFlash media slot
(optional)
Connects an external SD memory card
for the optional iDRAC6 Enterprise
card.
3 USB connectors (2) Connect USB devices to the system. The
ports are USB 2.0-compliant.
4 iDRAC6 Enterprise
port (optional)
Dedicated management port for the
optional iDRAC6 Enterprise card.
5 PCIe expansion card
slots (7)
PCI Express Generation 1 and
Generation 2
Slot 1: PCIe x4 Gen2 half-length, full
height
Slot 2–4: PCIe x8 Gen2 half-length, full
height
Slot 5: PCIe x4 Gen1 half-length, full
height
Slot 6: PCIe x8 Gen2 half-length, full
height
Slot 7: PCIe x16 Gen2 half-length, half
height
NOTE: Slot 7 can be expanded to four
additional PCIe x4 Gen2 low profile slots
using an optional PCIe expansion riser.
6 Power supplies (4) 1100 W or 750 W
7 System identification
connector
Connects the optional system status
indicator assembly through the optional
cable management arm.
8 System identification
button
The identification buttons on the front
and back panels can be used to locate a
particular system within a rack. When
one of these buttons is pushed, the LCD
panel on the front and the blue system
status indicator on the back blink until
one of the buttons is pushed again.
Item Indicator, Button, or
Connector
Icon Description
book.book Page 20 Wednesday, January 20, 2010 10:20 AM