Dell PowerEdge E06S Series User manual

Dell™ PowerEdge™ R910
Hardware Owner’s
Manual
Regulatory Model: E06S Series
Regulatory Type: E06S001
book.book Page 1 Wednesday, January 20, 2010 10:20 AM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this document is subject to change without notice.
© 2010 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.
Microsoft,Windows, and Windows Server are either trademarks or registered trademarks of Microsoft
Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model: E06S Series
Regulatory Type: E06S001
January 2010 Rev. A00
book.book Page 2 Wednesday, January 20, 2010 10:20 AM

Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 11
Front-Panel Features and Indicators . . . . . . . . . . 12
LCD Panel Features . . . . . . . . . . . . . . . . . . . 14
Home Screen . . . . . . . . . . . . . . . . . . . . 15
Setup Menu. . . . . . . . . . . . . . . . . . . . . 16
View Menu . . . . . . . . . . . . . . . . . . . . . 17
Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 18
Back-Panel Features and Indicators . . . . . . . . . . 19
Guidelines for Connecting External Devices . . . . . . 21
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 21
Power Indicator Codes . . . . . . . . . . . . . . . . . 22
LCD Status Messages . . . . . . . . . . . . . . . . . . 23
Viewing Status Messages . . . . . . . . . . . . . 23
Removing LCD Status Messages . . . . . . . . . . 24
System Messages . . . . . . . . . . . . . . . . . . . . 41
Warning Messages . . . . . . . . . . . . . . . . . . . 60
Diagnostics Messages . . . . . . . . . . . . . . . . . 60
Alert Messages . . . . . . . . . . . . . . . . . . . . . 60
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4Contents
Other Information You May Need . . . . . . . . . . . . 60
2 Using the System Setup Program and
UEFI Boot Manager . . . . . . . . . . . . . . . . . 63
Choosing the System Boot Mode . . . . . . . . . . . . 63
Entering the System Setup Program . . . . . . . . . . . 64
Responding to Error Messages. . . . . . . . . . . 64
Using the System Setup Program Navigation
Keys . . . . . . . . . . . . . . . . . . . . . . . . . 64
System Setup Options . . . . . . . . . . . . . . . . . . 65
Main Screen . . . . . . . . . . . . . . . . . . . . 65
Memory Settings Screen . . . . . . . . . . . . . . 67
Processor Settings Screen . . . . . . . . . . . . . 68
SATA Settings Screen. . . . . . . . . . . . . . . . 69
Boot Settings Screen . . . . . . . . . . . . . . . . 69
Integrated Devices Screen . . . . . . . . . . . . . 70
PCI IRQ Assignments Screen . . . . . . . . . . . . 71
Serial Communication Screen . . . . . . . . . . . 72
Embedded Server Management Screen . . . . . . 73
Power Management Screen . . . . . . . . . . . . 73
System Security Screen . . . . . . . . . . . . . . 74
Exit Screen . . . . . . . . . . . . . . . . . . . . . 76
Entering the UEFI Boot Manager. . . . . . . . . . . . . 76
Using the UEFI Boot Manager Navigation Keys . . 77
UEFI Boot Manager Screen. . . . . . . . . . . . . 77
UEFI Boot Settings Screen . . . . . . . . . . . . . 78
System Utilities Screen . . . . . . . . . . . . . . . 78
System and Setup Password Features. . . . . . . . . . 79
Using the System Password . . . . . . . . . . . . 79
Using the Setup Password . . . . . . . . . . . . . 81
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Contents 5
Embedded System Management . . . . . . . . . . . . 82
iDRAC Configuration Utility . . . . . . . . . . . . . . . 83
Entering the iDRAC Configuration Utility . . . . . . 83
3 Installing System Components . . . . . . . . 85
Recommended Tools. . . . . . . . . . . . . . . . . . . 85
Inside the System . . . . . . . . . . . . . . . . . . . . 85
Front Bezel (Optional) . . . . . . . . . . . . . . . . . . 87
Removing the Front Bezel . . . . . . . . . . . . . 87
Installing the Front Bezel . . . . . . . . . . . . . . 87
System Identification Panel . . . . . . . . . . . . . . . 88
Removing the System Identification Panel . . . . . 88
Installing the System Identification Panel . . . . . 89
Opening and Closing the System . . . . . . . . . . . . 89
Opening the System . . . . . . . . . . . . . . . . 89
Closing the System . . . . . . . . . . . . . . . . . 90
System Memory . . . . . . . . . . . . . . . . . . . . . 91
General Memory Module Installation
Guidelines. . . . . . . . . . . . . . . . . . . . . . 92
Removing a Memory-Riser Blank . . . . . . . . . 99
Installing a Memory-Riser Blank . . . . . . . . . . 100
Removing a Memory Riser . . . . . . . . . . . . . 100
Installing a Memory Riser . . . . . . . . . . . . . 101
Installing Memory Modules . . . . . . . . . . . . 102
Removing Memory Modules . . . . . . . . . . . . 105
Removing the Memory-Riser Guide . . . . . . . . 106
Installing the Memory-Riser Guide . . . . . . . . . 107
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6Contents
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . 107
Removing a Hard-Drive Blank . . . . . . . . . . 108
Installing a Hard-Drive Blank . . . . . . . . . . . 108
Removing a Hard Drive . . . . . . . . . . . . . . 109
Installing a Hard Drive . . . . . . . . . . . . . . 110
Removing a Hard Drive From a Hard-Drive
Carrier. . . . . . . . . . . . . . . . . . . . . . . 112
Installing a Hard Drive Into a Drive Carrier . . . . 113
Optical Drive . . . . . . . . . . . . . . . . . . . . . . 113
Removing an Optical Drive . . . . . . . . . . . . 113
Installing an Optical Drive . . . . . . . . . . . . 115
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . 116
Removing a Cooling Fan . . . . . . . . . . . . . 116
Installing a Cooling Fan . . . . . . . . . . . . . . 117
Removing the Cooling Fan Assembly . . . . . . . 118
Installing the Cooling Fan Assembly . . . . . . . 120
Internal USB Memory Key . . . . . . . . . . . . . . . 120
Integrated NIC Hardware Key . . . . . . . . . . . . . 123
Expansion Cards and Expansion-Card Riser . . . . . 124
Expansion Card Installation Guidelines. . . . . . 124
Installing an Expansion Card . . . . . . . . . . . 126
Removing an Expansion Card. . . . . . . . . . . 128
Installing an Expansion-Card Riser . . . . . . . . 129
Removing an Expansion-Card Riser . . . . . . . 133
I/O Card . . . . . . . . . . . . . . . . . . . . . . . . . 134
Removing the I/O Card . . . . . . . . . . . . . . 134
Installing the I/O Card. . . . . . . . . . . . . . . 135
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Contents 7
iDRAC6 Enterprise Card (Optional) . . . . . . . . . . . 136
Installing an iDRAC6 Enterprise Card . . . . . . . 136
Removing an iDRAC6 Enterprise Card . . . . . . . 138
VFlash Media (Optional) . . . . . . . . . . . . . . . . . 139
Installing a VFlash Media Card . . . . . . . . . . . 139
Removing a VFlash Media Card . . . . . . . . . . 139
Internal Dual SD Module (Optional). . . . . . . . . . . 139
Removing the Internal Dual SD Module . . . . . . 139
Installing the Internal Dual SD Module. . . . . . . 141
Internal SD Card (Optional) . . . . . . . . . . . . . . . 142
Installing an Internal SD Card . . . . . . . . . . . 142
Removing an Internal SD Card . . . . . . . . . . . 142
Integrated Storage Controller Card . . . . . . . . . . . 143
Removing the Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 143
Installing the Integrated Storage
Controller Card . . . . . . . . . . . . . . . . . . . 145
RAID Battery . . . . . . . . . . . . . . . . . . . . . . . 146
Removing a RAID Battery. . . . . . . . . . . . . . 146
Installing the RAID Battery . . . . . . . . . . . . . 147
Processors . . . . . . . . . . . . . . . . . . . . . . . . 148
Removing a Processor . . . . . . . . . . . . . . . 148
Installing a Processor . . . . . . . . . . . . . . . 152
Power Supplies . . . . . . . . . . . . . . . . . . . . . 154
Removing a Power Supply . . . . . . . . . . . . . 155
Installing a Power Supply . . . . . . . . . . . . . 156
Removing the Power Supply Blank. . . . . . . . . 157
Installing the Power Supply Blank . . . . . . . . . 157
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8Contents
System Battery . . . . . . . . . . . . . . . . . . . . . 157
Replacing the System Battery . . . . . . . . . . 157
SAS Backplane. . . . . . . . . . . . . . . . . . . . . 159
Removing the SAS Backplane . . . . . . . . . . 159
Installing the SAS Backplane. . . . . . . . . . . 161
Power Distribution Board . . . . . . . . . . . . . . . 161
Removing the Power Distribution Board . . . . . 161
Replacing the Power Distribution Board . . . . . 163
Control Panel Assembly . . . . . . . . . . . . . . . . 163
Removing the Control Panel Display Module. . . 163
Installing the Control Panel Display Module . . . 164
Removing the Control Panel Board . . . . . . . . 166
Installing the Control Panel Board . . . . . . . . 167
System Board. . . . . . . . . . . . . . . . . . . . . . 168
Removing the System Board . . . . . . . . . . . 168
Installing the System Board. . . . . . . . . . . . 170
4 Troubleshooting Your System . . . . . . . . 173
Safety First—For You and Your System . . . . . . . . 173
Troubleshooting System Startup Failure. . . . . . . . 173
Troubleshooting External Connections . . . . . . . . 173
Troubleshooting the Video Subsystem. . . . . . . . . 174
Troubleshooting a USB Device . . . . . . . . . . . . 174
Troubleshooting a Serial I/O Device. . . . . . . . . . 175
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 175
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Contents 9
Troubleshooting a Wet System . . . . . . . . . . . . . 176
Troubleshooting a Damaged System . . . . . . . . . . 177
Troubleshooting the System Battery. . . . . . . . . . . 178
Troubleshooting Power Supplies . . . . . . . . . . . . 179
Troubleshooting System Cooling Problems . . . . . . . 180
Troubleshooting a Fan . . . . . . . . . . . . . . . 180
Troubleshooting System Memory . . . . . . . . . . . . 181
Troubleshooting an Internal USB Key . . . . . . . . . . 183
Troubleshooting an Internal SD Card . . . . . . . . . . 184
Troubleshooting an Optical Drive . . . . . . . . . . . . 185
Troubleshooting a Tape Backup Unit . . . . . . . . . . 186
Troubleshooting a Hard Drive . . . . . . . . . . . . . . 186
Troubleshooting a Storage Controller . . . . . . . . . . 187
Troubleshooting Expansion Cards. . . . . . . . . . . . 189
Troubleshooting the Processors. . . . . . . . . . . . . 190
5 Running the System Diagnostics . . . . . . 193
Using Online Diagnostics . . . . . . . . . . . . . . . . 193
Embedded System Diagnostics Features . . . . . . . . 193
When to Use the Embedded System Diagnostics . . . . 194
Running the Embedded System Diagnostics . . . . . . 194
System Diagnostics Testing Options . . . . . . . . . . 194
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10 Contents
Using the Custom Test Options . . . . . . . . . . . . 195
Selecting Devices for Testing. . . . . . . . . . . 195
Selecting Diagnostics Options . . . . . . . . . . 195
Viewing Information and Results . . . . . . . . . 196
6 Jumpers and Connectors. . . . . . . . . . . . 197
System Board Jumper . . . . . . . . . . . . . . . . . 197
System Board Connectors . . . . . . . . . . . . . . . 198
SAS Backplane Board Connectors . . . . . . . . . . 200
Disabling a Forgotten Password. . . . . . . . . . . . 201
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 203
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 203
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
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