Dell PowerEdge M830 User manual

Dell PowerEdge M830
Owner's Manual
Regulatory Model: FHB
Regulatory Type: FHB008

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your computer.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
©2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual
property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other
marks and names mentioned herein may be trademarks of their respective companies.
2016 - 06
Rev. A01

Contents
1 Dell PowerEdge M830 system overview...........................................................8
Supported configurations for the PowerEdge M830 system..............................................................8
Front panel.............................................................................................................................................9
Front panel view—2.5-inch hard drive or SSD system.................................................................10
Front panel view—1.8-inch SSD system........................................................................................11
Using USB diskette or USB DVD or CD drives.................................................................................... 11
Diagnostic indicators on the front panel............................................................................................12
Hard drive or SSD indicator patterns............................................................................................ 12
iDRAC Direct LED indicator codes................................................................................................13
Locating Service Tag of your system..................................................................................................14
2 Documentation resources.................................................................................15
3 Technical specifications.................................................................................... 18
Chassis dimensions............................................................................................................................. 18
Chassis weight.....................................................................................................................................18
Processor specification....................................................................................................................... 18
System battery specification............................................................................................................... 18
Memory specifications........................................................................................................................ 18
RAID controller specifications.............................................................................................................19
Drive specifications............................................................................................................................. 19
Hard drives..................................................................................................................................... 19
Optical drives................................................................................................................................. 19
Flash drive...................................................................................................................................... 19
Ports and connectors specifications.................................................................................................. 19
USB ports....................................................................................................................................... 19
SD cards......................................................................................................................................... 19
Mezzanine card specification............................................................................................................. 19
Video specifications............................................................................................................................20
Environmental specifications............................................................................................................. 20
Particulate and gaseous contamination specifications ...............................................................21
Expanded operating temperature.................................................................................................22
Expanded operating temperature restrictions............................................................................. 22
4 Initial system setup and configuration...........................................................24
Setting up your system....................................................................................................................... 24
iDRAC configuration........................................................................................................................... 24
Options to set up iDRAC IP address.............................................................................................24
3

Options to install the operating system............................................................................................. 25
Methods to download firmware and drivers................................................................................26
5 Pre-operating system management applications........................................ 27
Options to manage the pre-operating system applications............................................................. 27
System Setup....................................................................................................................................... 27
Viewing System Setup...................................................................................................................28
System Setup details..................................................................................................................... 28
System BIOS.................................................................................................................................. 29
iDRAC Settings utility..................................................................................................................... 51
Device Settings.............................................................................................................................. 52
Dell Lifecycle Controller..................................................................................................................... 52
Embedded systems management................................................................................................ 52
Boot Manager......................................................................................................................................53
Viewing Boot Manager..................................................................................................................53
Boot Manager main menu............................................................................................................ 53
PXE boot..............................................................................................................................................54
6 Installing and removing blade components..................................................55
Safety instructions...............................................................................................................................55
Before working inside your system.............................................................................................. 55
After working inside your system..................................................................................................55
Recommended tools.......................................................................................................................... 56
Removing and installing a blade.........................................................................................................56
Removing the blade...................................................................................................................... 56
Installing a blade............................................................................................................................57
System cover.......................................................................................................................................59
Removing the system cover......................................................................................................... 59
Installing the system cover........................................................................................................... 60
Inside the blade...................................................................................................................................62
Cooling shroud................................................................................................................................... 63
Removing the cooling shroud...................................................................................................... 63
Installing the cooling shroud........................................................................................................64
System memory.................................................................................................................................. 65
General memory module installation guidelines.........................................................................67
Mode-specific guidelines..............................................................................................................68
Sample memory configurations...................................................................................................69
Removing memory modules........................................................................................................ 73
Installing memory modules.......................................................................................................... 74
I/O module mezzanine cards............................................................................................................. 76
Mezzanine card installation guidelines.........................................................................................76
Removing a mezzanine card.........................................................................................................77
4

Installing a mezzanine card.......................................................................................................... 78
Mezzanine card support bracket........................................................................................................79
Removing the mezzanine card support bracket..........................................................................79
Installing the mezzanine card support bracket............................................................................81
Internal dual SD module (optional).................................................................................................... 82
Replacing an SD card....................................................................................................................82
Internal USB key............................................................................................................................ 83
Removing the IDSDM card........................................................................................................... 85
Installing the IDSDM card............................................................................................................. 86
rSPI card (optional)..............................................................................................................................88
Removing the optional rSPI card..................................................................................................88
Installing the optional rSPI card....................................................................................................89
SD vFlash card.....................................................................................................................................90
Replacing the SD vFlash card........................................................................................................91
Network daughter card.......................................................................................................................92
Removing the NDC....................................................................................................................... 92
Installing the NDC.........................................................................................................................94
Processor blank and DIMM blank.......................................................................................................95
Removing a processor blank and DIMM blank............................................................................ 96
Installing a processor blank and DIMM blank...............................................................................97
Processors........................................................................................................................................... 97
Removing a heat sink....................................................................................................................98
Removing a processor.................................................................................................................. 99
Installing a processor.................................................................................................................. 103
Installing a heat sink....................................................................................................................104
Hard drives or SSDs...........................................................................................................................106
Hard drive or SSD bay numbering.............................................................................................. 107
Hard drive or SSD installation guidelines....................................................................................107
Removing a hard drive or SSD....................................................................................................108
Installing a hard drive or SSD......................................................................................................109
Removing a hard drive or SSD blank........................................................................................... 111
Installing a hard drive or SSD blank.............................................................................................112
Shutdown procedure for servicing a hard drive or SSD.............................................................114
Configuring the boot drive..........................................................................................................114
Removing a 2.5-inch hard drive or SSD from a 2.5-inch hard drive or SSD carrier..................114
Installing a 2.5-inch hard drive or SSD in a 2.5-inch hard-drive or SSD carrier........................115
Removing a 1.8-inch SSD from a 1.8-inch SSD carrier ............................................................. 116
Installing a 1.8-inch SSD in a 1.8-inch SSD carrier..................................................................... 117
Hard-drive or SSD cage.....................................................................................................................118
Removing a hard-drive or SSD cage...........................................................................................118
Installing a hard-drive or SSD cage.............................................................................................119
Hard-drive or SSD backplane............................................................................................................121
5

Removing a 2.5-inch (x4) SAS hard-drive or SSD backplane.................................................... 122
Installing a 2.5-inch (x4) SAS hard-drive or SSD backplane...................................................... 124
Removing a 2.5-inch (x4) SATA hard-drive or SSD backplane..................................................125
Installing a 2.5-inch (x4) SATA hard-drive or SSD backplane.................................................... 127
Removing a 2.5-inch (x2) SATA hard drive or SSD plus 2.5-inch (x2) PCIe SSD backplane.....129
Installing a 2.5-inch (x2) SATA hard drive or SSD plus 2.5-inch (x2) PCIe SSD backplane....... 131
Removing a 1.8-inch (x12) SAS SSD backplane..........................................................................133
Installing a 1.8-inch (x12) SAS SSD backplane............................................................................135
System battery................................................................................................................................... 137
Replacing the NVRAM backup battery........................................................................................137
Storage controller card.....................................................................................................................139
Removing the storage controller card....................................................................................... 139
Installing the storage controller card..........................................................................................141
Expander card....................................................................................................................................143
Removing an expander card.......................................................................................................143
Installing an expander card.........................................................................................................145
System board.....................................................................................................................................147
Removing the system board....................................................................................................... 147
Installing the system board.........................................................................................................150
Restoring the Service Tag by using the Easy Restore feature................................................... 153
Entering the system Service Tag by using System Setup...........................................................153
Trusted Platform Module..................................................................................................................154
Installing the Trusted Platform Module......................................................................................154
Initializing the TPM for BitLocker users...................................................................................... 155
Initializing the TPM for TXT users............................................................................................... 155
7 Using system diagnostics................................................................................156
Dell Online Diagnostics.....................................................................................................................156
Dell Embedded System Diagnostics.................................................................................................156
When to use the Embedded System Diagnostics......................................................................156
Running the Embedded System Diagnostics............................................................................. 157
System diagnostics controls....................................................................................................... 157
8 Jumpers and connectors................................................................................ 158
System board jumper settings.......................................................................................................... 158
System board connectors.................................................................................................................159
Disabling a forgotten password....................................................................................................... 160
9 Troubleshooting your system........................................................................162
Safety first—for you and your system...............................................................................................162
Troubleshooting system memory.................................................................................................... 162
Troubleshooting hard drives.............................................................................................................163
6

Troubleshooting Solid State Drives.................................................................................................. 163
Troubleshooting USB devices.......................................................................................................... 164
Troubleshooting an internal SD card............................................................................................... 165
Troubleshooting processors.............................................................................................................165
Troubleshooting the blade system board........................................................................................166
Troubleshooting the NVRAM backup battery..................................................................................166
System messages.............................................................................................................................. 167
Warning messages.......................................................................................................................167
Diagnostic messages...................................................................................................................167
Alert messages.............................................................................................................................167
10 Getting help.....................................................................................................168
Contacting Dell................................................................................................................................. 168
Accessing system information by using QRL...................................................................................168
Quick Resource Locator............................................................................................................. 168
7

1
Dell PowerEdge M830 system overview
The Dell PowerEdge M830 system is a full-height blade that is configured for the PowerEdge M1000e
enclosure. The Dell PowerEdge M830 system supports up to:
• Four Intel Xeon E5-4600 v4 or v3 processors
• 48 DIMMs
• Four 2.5-inch hot-swappable hard drives or SSDs
• Twelve 1.8-inch hot-swappable SSDs
Supported configurations for the PowerEdge M830
system
The Dell PowerEdge M830 system supports the following configurations:
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Figure 1. Supported configurations for the Dell PowerEdge M830 system
Front panel
The front panel provides access to the features available on the front of the server, such as the power
button, status indicator, management indicator, and USB ports. The diagnostic LEDs or the LCD panel is
9

prominently located on the front panel. The hot-swappable hard drives are accessible from the front
panel.
Front panel view—2.5-inch hard drive or SSD system
Figure 2. Front panel view—2.5 inch hard drive or SSD system
Table 1. Front panel features and indicators—2.5-inch hard drive or SSD system
Item Indicator, Button, or
Connector Icon Description
1 Hard drives or SSDs Four 2.5-inch hot-swappable SAS/SATA/
PCIe SSDs or SAS/SATA hard drives.
2 USB port Enables you to connect USB devices to
the blade.
3 USB management port
or iDRAC Direct port
Enables you to connect USB devices to
the blade or provides access to the iDRAC
Direct features. For more information
about iDRAC, see the iDRAC Guide at
Dell.com/idracmanuals.
4 Management indicator The management indicator glows when
the iDRAC controls the USB connector
for management functions.
5 Status indicator Indicates the status of the system.
6 Blade power-on
indicator, power
button
The power-on indicator glows when the
blade is turned on. The power button
controls the power supply output to the
system.
7 Blade handle Used to slide the blade out of the
enclosure.
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Front panel view—1.8-inch SSD system
Figure 3. Front panel features and indicators—1.8-inch SSD system
Table 2. Front panel features and indicators—1.8-inch SSD system
Item Indicator, Button, or
Connector Icon Description
1 SSDs Twelve 1.8-inch hot-swappable SAS SSDs.
2 USB port Enables you to connect USB devices to
the blade.
3 USB management port
or iDRAC Direct port
Enables you to connect USB devices to
the blade or provides access to the iDRAC
Direct features. For more information
about iDRAC, see the iDRAC Guide at
Dell.com/idracmanuals.
4 Management indicator The management indicator glows when
the iDRAC controls the USB connector
for management functions.
5 Status indicator Indicates the status of the system.
6 Blade power-on
indicator, power
button
The power-on indicator glows when the
blade is turned on. The power button
controls the power supply output to the
system.
7 Blade handle Used to slide the blade out of the
enclosure.
Using USB diskette or USB DVD or CD drives
The blade has USB ports on the front which allows you to connect a USB diskette drive, USB flash drive,
USB DVD or CD drive, keyboard, or mouse device. The USB drives can be used to configure the blade.
To designate the USB diskette drive as the boot drive:
1. Connect the USB drive
11

2. Restart the system
3. Enter System Setup
4. Set the drive as first in the boot sequence
The USB device is displayed in the Boot Order Setup screen only if it is attached to the system before you
run the System Setup. You can also select the boot device by pressing F11 during system start-up and
selecting a boot device for the current boot sequence.
Diagnostic indicators on the front panel
Hard drive or SSD indicator patterns
The hard drive or SSD (Solid-State Drives) indicators display different patterns as drive events occur in the
system.
NOTE: The blade must have a hard drive or SSD or a hard drive blank installed in each drive bay.
Figure 4. Hard drive or SSD indicators
1. drive activity indicator (green) 2. drive status indicator (green and amber)
NOTE: If the drive is in Advanced Host Controller Interface (AHCI) mode, the status LED (on the
right side) does not function and remains off.
Table 3. Drive status indicator codes
Drive-status indicator pattern Condition
Flashes green twice per second Identifying drive or preparing for removal.
Off Drive ready for insertion or removal.
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Drive-status indicator pattern Condition
NOTE: The drive status indicator remains off until
all hard drives are initialized after the system is
turned on. Drives are not ready for insertion or
removal during this time.
Flashes green, amber, and turns off Predicted drive failure
Flashes amber four times per second Drive failed
Steady green Drive online
Flashes green for three seconds, amber for
three seconds, and turns off after six seconds
Rebuild aborted
iDRAC Direct LED indicator codes
NOTE: The iDRAC Direct LED indicator does not turn on when the USB port is used in the USB
mode.
Figure 5. iDRAC Direct LED indicator
1. iDRAC Direct status indicator
The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by
using the management port (USB XML Import).
Table 4. iDRAC Direct LED indicator
Convention iDRAC Direct
LED indicator Condition
A Green Turns green for a minimum of two seconds to indicate the start and
end of a file transfer.
B Flashing green Indicates file transfer or any operation tasks.
C Green and turns
off
Indicates that the file transfer is complete.
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Convention iDRAC Direct
LED indicator Condition
D Not lit Indicates that the USB is ready to be removed or that a task is
complete.
The iDRAC Direct LED indicator table describes iDRAC Direct activity when configuring iDRAC Direct by
using your laptop and cable (Laptop Connect):
Table 5. iDRAC Direct LED indicator
iDRAC Direct LED
indicator Condition
Solid green for two
seconds
Indicates that the laptop is connected.
Flashing green (on
for two seconds and
off for two seconds)
Indicates that the laptop connected is recognized.
Turns off Indicates that the laptop is unplugged.
Locating Service Tag of your system
Your system is identified by a unique Express Service Code and Service Tag number. The Express Service
Code and Service Tag are found on the front of the system by pulling out the information tag.
Alternatively, the information may be on a sticker on the chassis of the system. This information is used
by Dell to route support calls to the appropriate personnel.
14

2
Documentation resources
This section provides information about the documentation resources for your system.
Table 6. Additional documentation resources for your system
Task Document Location
Setting up your system For information about installing the
system into a rack, see the Rack
documentation included with your
rack solution.
Dell.com/poweredgemanuals
For information about turning on the
system and the technical
specifications of your system, see the
Getting Started With Your System
document that is shipped with your
system.
Dell.com/poweredgemanuals
Configuring your
system
For information about iDRAC features,
configuring and logging in to iDRAC,
and managing your system remotely,
see the Integrated Dell Remote Access
Controller User's Guide.
Dell.com/idracmanuals
For information about installing the
operating system, see the operating
system documentation.
Dell.com/operatingsystemmanuals
For information about understanding
Remote Access Controller Admin
(RACADM) subcommands and
supported RACADM interfaces, see the
RACADM Command Line Reference
Guide for iDRAC.
Dell.com/idracmanuals
For information about updating drivers
and firmware, see the Methods to
download firmware and drivers
section in this document.
Dell.com/support/drivers
Managing your system For information about systems
management software offered by Dell,
see the Dell OpenManage Systems
Management Overview Guide.
Dell.com/openmanagemanuals
For information about setting up,
using, and troubleshooting
Dell.com/openmanagemanuals
15

Task Document Location
OpenManage, see the Dell
OpenManage Server Administrator
User’s Guide.
For information about installing, using,
and troubleshooting Dell
OpenManage Essentials, see the Dell
OpenManage Essentials User’s Guide.
Dell.com/openmanagemanuals
For information about installing and
using Dell System E-Support Tool
(DSET), see the Dell System E-Support
Tool (DSET) User's Guide.
Dell.com/DSET
For information about installing and
using Active System Manager (ASM),
see the Active System Manager User’s
Guide.
Dell.com/asmdocs
For understanding the features of Dell
Lifecycle Controller (LCC), see the Dell
Lifecycle Controller User’s Guide.
Dell.com/idracmanuals
For information about partner
programs enterprise systems
management, see the OpenManage
Connections Enterprise Systems
Management documents.
Dell.com/
omconnectionsenterprisesystemsman
agement
For information about connections
and client systems management, see
the OpenManage Connections Client
Systems Management documentation.
Dell.com/
dellclientcommandsuitemanuals
For information about viewing
inventory, performing configuration
and monitoring tasks, remotely
turning on or off servers, and enabling
alerts for events on servers and
components using the Dell Chassis
Management Controller (CMC), see
the CMC User’s Guide.
Dell.com/esmmanuals
Working with Dell
PowerEdge RAID
controllers
For information about understanding
the features of the Dell PowerEdge
RAID controllers (PERC) and deploying
the PERC cards, see the Storage
controller documentation.
Dell.com/storagecontrollermanuals
Understanding event
and error messages
For information about checking the
event and error messages generated
by the system firmware and agents
that monitor system components, see
Dell.com/openmanagemanuals >
OpenManage software
16

Task Document Location
the Dell Event and Error Messages
Reference Guide.
17

3
Technical specifications
The technical and environmental specifications of your system are outlined in this section.
Chassis dimensions
Table 7. Dimensions of the Dell PowerEdge M830 system
System Dimension in mm
X Y Z
M830 395.20 50.35 545.0
Chassis weight
Maximum chassis weight of the PowerEdge M830 system is 14.5 kg (31.9 lb).
Processor specification
The PowerEdge M830 system supports up to four Intel Xeon E5-4600 v3 or v4 product family
processors.
System battery specification
The PowerEdge M830 system supports CR 2032 3.0-V lithium coin cell system battery.
Memory specifications
The PowerEdge M830 system supports DDR4 registered DIMMs and LV-DDR4 DIMMs at 2400 MT/s, 2133
MT/s, and 1866 MT/s.
Table 8. Memory specifications
Memory module socket Memory capacity Minimum RAM Maximum RAM
Forty-eight 240-pin • 4 GB single rank
(RDIMMs)
• 8 GB, 16 GB or 32 GB
dual rank (RDIMMs)
• 32 GB or 64 GB quad
rank (LRDIMMs)
4 GB with dual
processor
1.5 TB with four
processor
18

RAID controller specifications
The PowerEdge M830 system supports PERC H330, PERC H730, and PERC H730P controllers.
Drive specifications
Hard drives
The PowerEdge M830 system supports:
• Up to four 2.5-inch SAS/SATA/PCIe SSDs or SAS/SATA hard drives
• Up to twelve 1.8-inch SAS SSDs
Optical drives
The PowerEdge M830 system supports external optional USB DVD optical drive.
NOTE: DVD devices support only data.
Flash drive
The PowerEdge M830 system supports:
• Internal optional USB
• Internal optional SD card
• Optional vFlash card (with integrated iDRAC Enterprise)
Ports and connectors specifications
USB ports
The PowerEdge M830 system supports:
• One 4-pin, USB 2.0-compliant and one 9-pin, USB 3.0-compliant on the front panel
• Internal two 4-pin, USB 2.0-compliant
SD cards
The PowerEdge M830 system supports two internal SD cards dedicated for the hypervisor.
NOTE: One SD card is dedicated for future vFlash support.
Mezzanine card specification
The PowerEdge M830 system supports four PCIe x8 Gen 3 slots mezzanine card supporting dual-port 10
Gb Ethernet, quad port 1 Gb, FC8 Fiber Channel, FC16 Fiber Channel, or Infiniband mezzanine cards.
19

Video specifications
The PowerEdge M830 system supports Matrox G200 VGA controller integrated with iDRAC and 2 GB
video memory is shared with iDRAC application memory.
Environmental specifications
NOTE: For additional information about environmental measurements for specific system
configurations, see Dell.com/environmental_datasheets.
Table 9. Temperature specifications
Temperature Specifications
Storage –40°C to 65°C (–40°F to 149°F)
Continuous operation (for altitude less
than 950 m or 3117 ft)
10°C to 35°C (50°F to 95°F) with no direct sunlight on the
equipment
Fresh air For information about fresh air, see the Expanded Operating
Temperature section.
Maximum temperature gradient
(operating and storage)
20°C/h (36°F/h)
Table 10. Relative humidity specifications
Relative humidity Specifications
Storage 5% to 95% RH with 33°C (91°F) maximum dew point.
Atmosphere must be non-condensing at all times.
Operating 10% to 80% RH with 29°C (84.2°F) maximum dew point.
Table 11. Maximum vibration specifications
Maximum vibration Specifications
Operating 0.26 Grms at 5 Hz to 350 Hz (all operation orientations)
Storage 1.88 Grms at 10 Hz to 500 Hz for 15 minutes (all six sides
tested)
Table 12. Maximum shock pulse specifications
Maximum shock pulse Specifications
Operating Six consecutively executed shock pulses in the positive and
negative x, y, and z axes of 40 G for up to 2.3 ms.
Storage Six consecutively executed shock pulses in the positive and
negative x, y, and z axes (one pulse on each side of the
system) of 71 G for up to 2 ms.
20