Dell PowerEdge HX574 User manual

Dell™ PowerEdge™ R905
Hardware Owner’s
Manual

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
____________________
Information in this document is subject to change without notice.
© 2007-2009 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerEdge, and Dell OpenManage are trademarks
of Dell Inc.; AMD,AMD Opteron, and combinations thereof are trademarks of Advanced Micro
Devices, Inc.; Microsoft, Windows, Windows Server, and MS-DOS are either trademarks or registered
trademarks of Microsoft Corporation in the United States and/or other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
September 2009 P/N HX574 Rev. A02

Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Other Information You May Need . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 12
Front-Panel Features and Indicators . . . . . . . . . . 13
Hard-Drive Indicator Codes . . . . . . . . . . . . 16
Back-Panel Features and Indicators . . . . . . . . . . 17
Connecting External Devices. . . . . . . . . . . . 18
Power Indicator Codes . . . . . . . . . . . . . . . . . 19
NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 20
LCD Status Messages . . . . . . . . . . . . . . . . . . 21
Solving Problems Described by LCD
Status Messages . . . . . . . . . . . . . . . . . . 32
Removing LCD Status Messages . . . . . . . . . . 32
System Messages . . . . . . . . . . . . . . . . . . . . 33
Warning Messages . . . . . . . . . . . . . . . . . . . 43
Diagnostics Messages . . . . . . . . . . . . . . . . . 43
Alert Messages . . . . . . . . . . . . . . . . . . . . . 43

4Contents
2 Using the System Setup Program . . . . . 45
Entering the System Setup Program . . . . . . . . . . . 45
Responding to Error Messages. . . . . . . . . . . 45
Using the System Setup Program. . . . . . . . . . 46
System Setup Options . . . . . . . . . . . . . . . . . . 46
Main Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Memory Information Screen . . . . . . . . . . . . 49
CPU Information Screen . . . . . . . . . . . . . . 50
Integrated Devices Screen . . . . . . . . . . . . . 51
Serial Communication Screen . . . . . . . . . . . 53
System Security Screen . . . . . . . . . . . . . . 53
Exit Screen . . . . . . . . . . . . . . . . . . . . . 56
System and Setup Password Features. . . . . . . . . . 56
Using the System Password . . . . . . . . . . . . 57
Using the Setup Password . . . . . . . . . . . . . 59
Disabling a Forgotten Password. . . . . . . . . . . . . 61
Baseboard Management Controller Configuration . . . 61
Entering the BMC Setup Module . . . . . . . . . . 61
BMC Setup Module Options . . . . . . . . . . . . 61
3 Installing System Components . . . . . . . 63
Recommended Tools . . . . . . . . . . . . . . . . . . . 64
Inside the System. . . . . . . . . . . . . . . . . . . . . 64
Removing and Replacing the Optional Front Bezel . . . 66
Opening and Closing the System . . . . . . . . . . . . 67
Opening the System. . . . . . . . . . . . . . . . . 67
Closing the System . . . . . . . . . . . . . . . . . 68

Contents 5
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 69
Removing a Cooling Fan . . . . . . . . . . . . . . 69
Replacing a Cooling Fan . . . . . . . . . . . . . . 70
Cooling Shroud Assembly . . . . . . . . . . . . . . . . 71
Removing the Cooling Shroud Assembly. . . . . . 71
Replacing the Cooling Shroud Assembly. . . . . . 72
Power Supplies . . . . . . . . . . . . . . . . . . . . . 73
Removing a Power Supply . . . . . . . . . . . . . 73
Replacing a Power Supply . . . . . . . . . . . . . 74
Processor Expansion Module . . . . . . . . . . . . . . 75
Removing the PEM or PEM Shell . . . . . . . . . . 75
Replacing the PEM or PEM Shell. . . . . . . . . . 78
Expansion Cards . . . . . . . . . . . . . . . . . . . . . 79
Expansion Card Installation Guidelines . . . . . . 79
Installing an Expansion Card . . . . . . . . . . . . 80
Removing an Expansion Card . . . . . . . . . . . 83
Riser Board. . . . . . . . . . . . . . . . . . . . . . . . 83
Removing the Riser Board . . . . . . . . . . . . . 84
Replacing the Riser Board . . . . . . . . . . . . . 85
RAC Card . . . . . . . . . . . . . . . . . . . . . . . . . 86
Installing an Optional RAC Card . . . . . . . . . . 86
Internal USB Memory Key (Optional) . . . . . . . . . . 88
Installing the Optional Internal USB
Memory Key . . . . . . . . . . . . . . . . . . . . 88
TOE/iSCSI Key (Optional) . . . . . . . . . . . . . . . . 89
SD Memory Card . . . . . . . . . . . . . . . . . . . . . 91

6Contents
NIC Daughter Card . . . . . . . . . . . . . . . . . . . . 91
Installing the NIC Daughter Card . . . . . . . . . . 91
Removing the NIC Daughter Card . . . . . . . . . 93
System Memory . . . . . . . . . . . . . . . . . . . . . 94
General Memory Module
Installation Guidelines . . . . . . . . . . . . . . . 94
Installing Memory Modules. . . . . . . . . . . . . 97
Removing Memory Modules . . . . . . . . . . . . 99
Processors . . . . . . . . . . . . . . . . . . . . . . . 100
Removing a Processor . . . . . . . . . . . . . . 101
Installing a Processor. . . . . . . . . . . . . . . 103
Installing an Optical Drive . . . . . . . . . . . . . . . 105
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . 107
Before You Begin . . . . . . . . . . . . . . . . . 108
Configuring the Boot Device . . . . . . . . . . . 109
Removing a Drive Blank. . . . . . . . . . . . . . 109
Installing a Drive Blank . . . . . . . . . . . . . . 109
Removing a Hot-Plug Hard Drive . . . . . . . . . 110
Installing a Hot-Plug Hard Drive . . . . . . . . . 111
Replacing a Hard Drive in a
Hard-Drive Carrier . . . . . . . . . . . . . . . . 112
SAS Controller Cards. . . . . . . . . . . . . . . . . . 113
Removing a SAS Controller Card . . . . . . . . . 113
Installing a SAS Controller Card . . . . . . . . . 114
Installing the SAS RAID Controller
Card Battery. . . . . . . . . . . . . . . . . . . . 115
Connecting an External SAS Tape Drive . . . . . . . 116
Connecting an External Fibre Channel
Storage Device . . . . . . . . . . . . . . . . . . . . . 116

Contents 7
System Battery . . . . . . . . . . . . . . . . . . . . . . 117
Replacing the System Battery . . . . . . . . . . . 117
Control Panel Assembly . . . . . . . . . . . . . . . . . 119
Removing the Control Panel . . . . . . . . . . . . 119
Installing the Control Panel. . . . . . . . . . . . . 121
Chassis Intrusion Switch . . . . . . . . . . . . . . . . 122
Removing the Chassis Intrusion Switch . . . . . . 122
Installing the Chassis Intrusion Switch . . . . . . 123
SAS Backplane . . . . . . . . . . . . . . . . . . . . . 124
Removing the SAS Backplane . . . . . . . . . . . 124
Installing a SAS Backplane. . . . . . . . . . . . . 127
Peripheral Interposer Board. . . . . . . . . . . . . . . 128
Removing a Peripheral Interposer Board . . . . . 128
Replacing a Peripheral Interposer Board . . . . . 131
Fan Interposer Board . . . . . . . . . . . . . . . . . . 131
Removing a Fan Interposer Board . . . . . . . . . 131
Installing a Fan Interposer Board . . . . . . . . . 133
System Board . . . . . . . . . . . . . . . . . . . . . . 134
Removing the System Board . . . . . . . . . . . . 134
Installing the System Board . . . . . . . . . . . . 137
Power Distribution Board . . . . . . . . . . . . . . . . 138
Removing the Power Distribution Board . . . . . . 138
Installing the Power Distribution Board . . . . . . 140
Processor Expansion Module Board . . . . . . . . . . 141
Removing the PEM Board . . . . . . . . . . . . . 141
Replacing the PEM Board . . . . . . . . . . . . . 142

8Contents
4 Troubleshooting Your System . . . . . . . . 145
Safety First—For You and Your System . . . . . . . . 145
Start-Up Routine . . . . . . . . . . . . . . . . . . . . 145
Checking Basic Power Problems . . . . . . . . . . . 146
Checking the Equipment . . . . . . . . . . . . . . . . 146
Troubleshooting External Connections . . . . . . 147
Troubleshooting the Video Subsystem . . . . . . 147
Troubleshooting the Keyboard or Mouse. . . . . 148
Troubleshooting Serial I/O Problems . . . . . . . . . 150
Troubleshooting a Serial I/O Device . . . . . . . 150
Troubleshooting a USB Device . . . . . . . . . . 151
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 153
Troubleshooting a Wet System. . . . . . . . . . . . . 154
Troubleshooting a Damaged System. . . . . . . . . . 155
Troubleshooting the System Battery . . . . . . . . . . 155
Troubleshooting Power Supplies . . . . . . . . . . . 156
Troubleshooting System Cooling Problems . . . . . . 157
Troubleshooting a Fan . . . . . . . . . . . . . . 157
Troubleshooting System Memory . . . . . . . . . . . 158
Troubleshooting an Optical Drive . . . . . . . . . . . 160
Troubleshooting a Hard Drive . . . . . . . . . . . . . 161
Troubleshooting a SAS Controller or SAS
RAID Controller. . . . . . . . . . . . . . . . . . . . . 163
Troubleshooting an External SAS Tape Drive . . . . . 165

Contents 9
Troubleshooting Expansion Cards. . . . . . . . . . . . 166
Troubleshooting the Microprocessors . . . . . . . . . 167
5 Running the System Diagnostics . . . . . . 169
Using Dell PowerEdge Diagnostics . . . . . . . . . . . 169
System Diagnostics Features . . . . . . . . . . . . . . 169
When to Use the System Diagnostics . . . . . . . . . . 170
Running the System Diagnostics . . . . . . . . . . . . 170
System Diagnostics Testing Options . . . . . . . . . . 170
Using the Custom Test Options . . . . . . . . . . . . . 171
Selecting Devices for Testing . . . . . . . . . . . 171
Selecting Diagnostics Options . . . . . . . . . . . 171
Viewing Information and Results . . . . . . . . . . 172
6 Jumpers and Connectors . . . . . . . . . . . 173
System Board Jumpers . . . . . . . . . . . . . . . . . 173
Disabling a Forgotten Password . . . . . . . . . . . . 173
System Board Connectors . . . . . . . . . . . . . . . . 174
Processor Expansion Module Board Connectors. . . . 177
SAS Backplane Board Connectors . . . . . . . . . . . 178
SAS 2.5-Inch Peripheral Interposer Board . . . . . . . 179

10 Contents
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 181
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 181
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195