Dell PowerEdge T100 User manual

www.dell.com | support.dell.com
Dell™ PowerEdge™ T100 Systems
Hardware Owner’s Manual
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Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
____________________
Information in this document is subject to change without notice.
© 2008-2009 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.; Intel
is a registered trademark of Intel Corporation in the U.S. and other countries; Microsoft, MS-DOS,
Windows, and Windows Server are either trademarks or registered trademarks of Microsoft Corporation
in the United States and/or other countries; UNIX is a registered trademark of The Open Group in the
United States and other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
June 2009 Rev. A01
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Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . . 9
Other Information You May Need . . . . . . . . . . . . . 9
Accessing System Features During Startup. . . . . . . 10
Front-Panel Features and Indicators . . . . . . . . . . 11
Back-Panel Features and Indicators . . . . . . . . . . 13
Connecting External Devices. . . . . . . . . . . . 14
NIC Indicator Codes . . . . . . . . . . . . . . . . 14
Power Supply Indicators . . . . . . . . . . . . . . 15
Diagnostic Lights . . . . . . . . . . . . . . . . . . . . 16
System Messages . . . . . . . . . . . . . . . . . . . . 18
Warning Messages . . . . . . . . . . . . . . . . . . . 27
Diagnostics Messages . . . . . . . . . . . . . . . . . 27
Alert Messages . . . . . . . . . . . . . . . . . . . . . 27
2 Using the System Setup Program . . . . . . 29
Entering the System Setup Program . . . . . . . . . . . 29
Responding to Error Messages. . . . . . . . . . . 29
Using the System Setup Program . . . . . . . . . 30
System Setup Options . . . . . . . . . . . . . . . . . . 30
Main Screen . . . . . . . . . . . . . . . . . . . . 30
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4Contents
Memory Information Screen . . . . . . . . . . . . 33
CPU Information Screen . . . . . . . . . . . . . . 33
SATA Configuration Screen. . . . . . . . . . . . . 34
Integrated Devices Screen . . . . . . . . . . . . . 35
Console Redirection Screen . . . . . . . . . . . . 36
System Security Screen . . . . . . . . . . . . . . 36
Exit Screen . . . . . . . . . . . . . . . . . . . . . 38
System and Setup Password Features. . . . . . . . . . 38
Using the System Password . . . . . . . . . . . . 39
Using the Setup Password . . . . . . . . . . . . . 42
Disabling a Forgotten Password. . . . . . . . . . . . . 43
3 Installing System Components . . . . . . . 45
Recommended Tools . . . . . . . . . . . . . . . . . . . 45
Inside the System. . . . . . . . . . . . . . . . . . . . . 46
Opening the System . . . . . . . . . . . . . . . . . . . 47
Closing the System . . . . . . . . . . . . . . . . . . . . 47
Front Drive Bezel . . . . . . . . . . . . . . . . . . . . . 48
Removing the Front Drive Bezel . . . . . . . . . . 49
Replacing the Front Drive Bezel . . . . . . . . . . 49
Removing an Insert on the Front Drive Bezel. . . . 50
Replacing an Insert on the Front Drive Bezel. . . . 50
Removing and Inserting Blank Drive Inserts . . . . . . 51
Diskette Drive . . . . . . . . . . . . . . . . . . . . . . 52
Removing the Diskette Drive . . . . . . . . . . . . 52
Installing a Diskette Drive. . . . . . . . . . . . . . 54
Optical and Tape Drives . . . . . . . . . . . . . . . . . 57
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Contents 5
Removing an Optical or Tape Drive. . . . . . . . . 57
Installing an Optical or Tape Drive . . . . . . . . . 60
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 64
Hard Drive Installation Guidelines . . . . . . . . . 64
Removing a Hard Drive . . . . . . . . . . . . . . . 64
Installing a Hard Drive . . . . . . . . . . . . . . . 66
Expansion Cards . . . . . . . . . . . . . . . . . . . . . 70
Removing an Expansion Card . . . . . . . . . . . 70
Installing an Expansion Card . . . . . . . . . . . . 73
SAS Controller Expansion Card . . . . . . . . . . 74
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 76
Memory Module Upgrade Kits . . . . . . . . . . . 76
Memory Module Installation Guidelines . . . . . . 76
Addressing Memory With 8-GB Configurations
(Microsoft®Windows®Operating System Only) . 77
Removing a Memory Module. . . . . . . . . . . . 78
Installing a Memory Module . . . . . . . . . . . . 78
Microprocessor . . . . . . . . . . . . . . . . . . . . . 80
Removing the Processor . . . . . . . . . . . . . . 81
Replacing the Processor . . . . . . . . . . . . . . 83
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 84
Removing the Cooling Fans. . . . . . . . . . . . . 84
Replacing the Cooling Fans. . . . . . . . . . . . . 87
System Battery . . . . . . . . . . . . . . . . . . . . . . 89
Removing the System Battery . . . . . . . . . . . 90
Installing the System Battery . . . . . . . . . . . . 91
Power Supply . . . . . . . . . . . . . . . . . . . . . . 92
Removing the Power Supply . . . . . . . . . . . . 92
Installing the Power Supply . . . . . . . . . . . . 94
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6Contents
Chassis Intrusion Switch . . . . . . . . . . . . . . . . 94
Removing the Chassis Intrusion Switch . . . . . . 94
Installing the Chassis Intrusion Switch. . . . . . . 95
Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Removing the Bezel . . . . . . . . . . . . . . . . . 96
Replacing the Bezel. . . . . . . . . . . . . . . . . 97
I/O Panel Assembly . . . . . . . . . . . . . . . . . . . 98
Removing the I/O Panel Assembly . . . . . . . . . 98
Replacing the I/O Panel Assembly . . . . . . . . . 99
System Board. . . . . . . . . . . . . . . . . . . . . . 102
Removing the System Board . . . . . . . . . . . 102
Installing the System Board. . . . . . . . . . . . 103
4 Troubleshooting Your System . . . . . . . . 105
Safety First—For You and Your System . . . . . . . . 105
Start-Up Routine . . . . . . . . . . . . . . . . . . . . 105
Checking the Equipment . . . . . . . . . . . . . . . . 106
Troubleshooting External Connections . . . . . . 106
Troubleshooting the Video Subsystem . . . . . . 106
Troubleshooting the Keyboard or Mouse . . . . . . . 107
Troubleshooting Serial I/O Problems . . . . . . . . . 109
Troubleshooting a Serial I/O Device . . . . . . . 109
Troubleshooting a USB Device . . . . . . . . . . 110
Troubleshooting a NIC . . . . . . . . . . . . . . . . . 112
Troubleshooting a Wet System. . . . . . . . . . . . . 113
Troubleshooting a Damaged System. . . . . . . . . . 114
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Contents 7
Troubleshooting the System Battery. . . . . . . . . . . 114
Troubleshooting Power Supply . . . . . . . . . . . . . 115
Troubleshooting System Cooling Problems . . . . . . . 116
Troubleshooting a Fan . . . . . . . . . . . . . . . 117
Troubleshooting System Memory . . . . . . . . . . . . 118
Troubleshooting a Diskette Drive . . . . . . . . . . . . 120
Troubleshooting an Optical Drive . . . . . . . . . . . . 122
Troubleshooting an External SCSI Tape Drive . . . . . 123
Troubleshooting a Hard Drive . . . . . . . . . . . . . . 124
Troubleshooting a SAS or SAS RAID Controller . . . . 125
Troubleshooting Expansion Cards. . . . . . . . . . . . 127
Troubleshooting the Microprocessor . . . . . . . . . . 129
5 Running the System Diagnostics . . . . . . 131
Using Dell PowerEdge Diagnostics . . . . . . . . . . . 131
System Diagnostics Features . . . . . . . . . . . . . . 131
When to Use the System Diagnostics . . . . . . . . . . 132
Running the System Diagnostics . . . . . . . . . . . . 132
System Diagnostics Testing Options . . . . . . . . . . 132
Using the Custom Test Options . . . . . . . . . . . . . 133
Selecting Devices for Testing . . . . . . . . . . . 133
Selecting Diagnostics Options . . . . . . . . . . . 133
Viewing Information and Results . . . . . . . . . . 134
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8Contents
6 Jumpers and Connectors. . . . . . . . . . . . 135
System Board Jumpers. . . . . . . . . . . . . . . . . 135
System Board Connectors . . . . . . . . . . . . . . . 137
Disabling a Forgotten Password. . . . . . . . . . . . 139
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 141
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 141
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
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About Your System 9
About Your System
This section describes the physical, firmware, and software interface features
that provide and ensure the essential functioning of your system. The
physical connectors on your system’s front and back panels provide
convenient connectivity and system expansion capability. The system
firmware, applications, and operating systems monitor the system and
component status and alert you when a problem arises. System conditions
can be reported by any of the following:
• Front or back panel indicators
• System messages
• Warning messages
• Diagnostics messages
• Alert messages
This section describes each type of message, lists the possible causes, and
provides steps to resolve any problems indicated by a message. The system
indicators and features are illustrated in this section.
Other Information You May Need
NOTE: Important safety and regulatory information is provided in another
document. Warranty information may be included within this document or as a
separate document.
• The Getting Started Guide provides an overview of system features, setting
up your system, and technical specifications.
• CDs or DVDs included with your system provide documentation and tools
for configuring and managing your system.
• Systems management software documentation describes the features,
requirements, installation, and basic operation of the software.
• Operating system documentation describes how to install (if necessary),
configure, and use the operating system software.
• Documentation for any components you purchased separately provides
information to configure and install these options.
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10 About Your System
• Updates are sometimes included with the system to describe changes to
the system, software, and/or documentation.
NOTE: Always check for updates on support.dell.com and read the updates
first because they often supersede information in other documents.
• Release notes or readme files may be included to provide last-minute
updates to the system or documentation or advanced technical reference
material intended for experienced users or technicians.
Accessing System Features During Startup
Table 1-1 describes keystrokes that may be entered during startup to access
system features. If your operating system begins to load before you enter the
keystroke, allow the system to finish booting, and then restart your system
and try again.
Table 1-1. Keystrokes for Accessing System Features
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup
Program" on page 29.
<F10> Opens the utility partition, allowing you to run the system
diagnostics. See "Running the System Diagnostics" on page 132.
<F11> Enters the boot menu selection screen, allowing you to choose a boot
device.
<F12> Initiates PXE boot.
<Ctrl+C> Option is displayed for some SAS controller expansion cards. Enters
the SAS Configuration Utility, which includes RAID configuration
options. See your SAS adapter User’s Guide for more information.
<Ctrl+S> Option is displayed only if you have PXE support enabled through
the System Setup Program (see Table 2-1). This keystroke allows you
to configure NIC settings for PXE boot. For more information, see
the documentation for your integrated NIC.
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