Dell PowerEdge T105 Systems User manual

www.dell.com | support.dell.com
Dell™ PowerEdge™ T105 Systems
Hardware Owner’s Manual
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Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
____________________
Information in this document is subject to change without notice.
© 2007-2009 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarks used in this text: Dell, the DELL logo, Inspiron, Dell Precision, Dimension, OptiPlex,
Latitude, PowerEdge, PowerVault, PowerApp, PowerConnect, XPS, and Dell OpenManage are
trademarks of Dell Inc.; Microsoft, MS-DOS, Windows, and Windows Server are either trademarks or
registered trademarks of Microsoft Corporation in the United States and/or other countries; Red Hat
is a registered trademark of Red Hat, Inc.; UNIX is a registered trademark of The Open Group in the
United States and other countries; EMC is a registered trademark of EMC Corporation.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
March 2009 P/N JN551 Rev. A01
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Contents 3
Contents
1 About Your System. . . . . . . . . . . . . . . . . . 11
Other Information You May Need . . . . . . . . . . . . 11
Accessing System Features During Startup. . . . . . . 12
Front-Panel Features and Indicators . . . . . . . . . . 13
Back-Panel Features and Indicators . . . . . . . . . . 15
Connecting External Devices. . . . . . . . . . . . 16
NIC Indicator Codes . . . . . . . . . . . . . . . . 16
Power Supply Indicators . . . . . . . . . . . . . . 17
Diagnostic Lights . . . . . . . . . . . . . . . . . . . . 18
System Messages . . . . . . . . . . . . . . . . . . . . 20
Warning Messages . . . . . . . . . . . . . . . . . . . 29
Diagnostics Messages . . . . . . . . . . . . . . . . . 29
Alert Messages . . . . . . . . . . . . . . . . . . . . . 30
2 Using the System Setup Program . . . . . . 31
Entering the System Setup Program . . . . . . . . . . . 31
Responding to Error Messages. . . . . . . . . . . 31
Using the System Setup Program . . . . . . . . . 32
Exiting the System Setup Program . . . . . . . . . . . 33
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4Contents
System Setup Options . . . . . . . . . . . . . . . . . . 33
Main Screen . . . . . . . . . . . . . . . . . . . . 33
Memory Information Screen . . . . . . . . . . . . 35
CPU Information Screen . . . . . . . . . . . . . . 36
SATA Configuration Screen . . . . . . . . . . . . . 36
Integrated Devices Screen . . . . . . . . . . . . . 37
System Security Screen . . . . . . . . . . . . . . 38
Exit Screen . . . . . . . . . . . . . . . . . . . . . 39
System and Setup Password Features. . . . . . . . . . 39
Using the System Password . . . . . . . . . . . . 40
Using the Setup Password . . . . . . . . . . . . . 42
Disabling a Forgotten Password . . . . . . . . . . 43
3 Installing System Components . . . . . . . 45
Recommended Tools . . . . . . . . . . . . . . . . . . . 45
Inside the System. . . . . . . . . . . . . . . . . . . . . 46
Opening the System . . . . . . . . . . . . . . . . . . . 47
Closing the System . . . . . . . . . . . . . . . . . . . . 47
Front Drive Bezel . . . . . . . . . . . . . . . . . . . . . 48
Removing the Front Drive Bezel . . . . . . . . . . 49
Replacing the Front Drive Bezel . . . . . . . . . . 49
Removing an Insert on the Front Drive Bezel. . . . 50
Replacing an Insert on the Front Drive Bezel. . . . 50
Removing and Inserting Blank Drive Inserts . . . . . . 51
Diskette Drive . . . . . . . . . . . . . . . . . . . . . . 52
Removing the Diskette Drive . . . . . . . . . . . . 52
Installing a Diskette Drive. . . . . . . . . . . . . . 54
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Contents 5
Optical and Tape Drives . . . . . . . . . . . . . . . . . 57
Removing an Optical or Tape Drive. . . . . . . . . 57
Installing an Optical or Tape Drive . . . . . . . . . 60
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . . 64
Hard Drive Installation Guidelines . . . . . . . . . 64
Removing a Hard Drive . . . . . . . . . . . . . . . 64
Installing a Hard Drive . . . . . . . . . . . . . . . 66
Expansion Cards . . . . . . . . . . . . . . . . . . . . . 70
Removing an Expansion Card . . . . . . . . . . . 70
Installing an Expansion Card . . . . . . . . . . . . 72
SAS Controller Expansion Card . . . . . . . . . . 73
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 75
Memory Module Upgrade Kits . . . . . . . . . . . 75
Memory Module Installation Guidelines . . . . . . 75
Addressing Memory With 8-GB Configurations
(Microsoft®Windows®Operating
System Only) . . . . . . . . . . . . . . . . . . . . 76
Removing a Memory Module. . . . . . . . . . . . 77
Installing a Memory Module . . . . . . . . . . . . 77
Microprocessor . . . . . . . . . . . . . . . . . . . . . 79
Removing the Processor . . . . . . . . . . . . . . 79
Replacing the Processor . . . . . . . . . . . . . . 82
Cooling Fans . . . . . . . . . . . . . . . . . . . . . . . 83
Removing the Cooling Fans. . . . . . . . . . . . . 84
Replacing the Cooling Fans. . . . . . . . . . . . . 86
System Battery . . . . . . . . . . . . . . . . . . . . . . 88
Removing the System Battery . . . . . . . . . . . 89
Installing the System Battery . . . . . . . . . . . . 90
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6Contents
Power Supply . . . . . . . . . . . . . . . . . . . . . . 91
Removing the Power Supply . . . . . . . . . . . . 91
Installing the Power Supply. . . . . . . . . . . . . 93
Chassis Intrusion Switch . . . . . . . . . . . . . . . . 93
Removing the Chassis Intrusion Switch . . . . . . 93
Installing the Chassis Intrusion Switch. . . . . . . 94
Bezel (Service Only Parts Procedure) . . . . . . . . . . 95
Removing the Bezel . . . . . . . . . . . . . . . . . 95
Replacing the Bezel. . . . . . . . . . . . . . . . . 96
I/O Panel Assembly (Service Only Parts
Procedure) . . . . . . . . . . . . . . . . . . . . . . . . 97
Removing the I/O Panel Assembly . . . . . . . . . 97
Replacing the I/O Panel Assembly . . . . . . . . . 98
System Board (Service Only Parts Procedure) . . . . 100
Removing the System Board . . . . . . . . . . . 100
Installing the System Board. . . . . . . . . . . . 101
4 Troubleshooting Your System . . . . . . . . 103
Safety First—For You and Your System . . . . . . . . 103
Start-Up Routine . . . . . . . . . . . . . . . . . . . . 103
Checking the Equipment . . . . . . . . . . . . . . . . 104
Troubleshooting External Connections . . . . . . 104
Troubleshooting the Video Subsystem . . . . . . 104
Troubleshooting the Keyboard . . . . . . . . . . 105
Troubleshooting the Mouse. . . . . . . . . . . . 105
Troubleshooting Serial I/O Problems . . . . . . . . . 106
Troubleshooting a Serial I/O Device . . . . . . . 107
Troubleshooting a USB Device . . . . . . . . . . 107
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Contents 7
Troubleshooting a NIC . . . . . . . . . . . . . . . . . . 108
Troubleshooting a Wet System . . . . . . . . . . . . . 109
Troubleshooting a Damaged System . . . . . . . . . . 110
Troubleshooting the System Battery. . . . . . . . . . . 111
Troubleshooting Power Supply . . . . . . . . . . . . . 112
Troubleshooting System Cooling Problems . . . . . . . 113
Troubleshooting a Fan . . . . . . . . . . . . . . . 113
Troubleshooting System Memory . . . . . . . . . . . . 114
Troubleshooting a Diskette Drive . . . . . . . . . . . . 116
Troubleshooting an Optical Drive . . . . . . . . . . . . 118
Troubleshooting an External SCSI Tape Drive . . . . . 119
Troubleshooting a Hard Drive . . . . . . . . . . . . . . 120
Troubleshooting a SAS or SAS RAID Controller . . . . 122
Troubleshooting Expansion Cards. . . . . . . . . . . . 123
Troubleshooting the Microprocessor . . . . . . . . . . 125
5 Running the System Diagnostics . . . . . . 127
Using Dell PowerEdge Diagnostics . . . . . . . . . . . 127
System Diagnostics Features . . . . . . . . . . . . . . 127
When to Use the System Diagnostics . . . . . . . . . . 128
Running the System Diagnostics . . . . . . . . . . . . 128
System Diagnostics Testing Options . . . . . . . . . . 128
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8Contents
Using the Custom Test Options . . . . . . . . . . . . 129
Selecting Devices for Testing. . . . . . . . . . . 129
Selecting Diagnostics Options . . . . . . . . . . 129
Viewing Information and Results . . . . . . . . . 130
6 Jumpers and Connectors. . . . . . . . . . . . 131
System Board Jumpers. . . . . . . . . . . . . . . . . 131
System Board Connectors . . . . . . . . . . . . . . . 133
Disabling a Forgotten Password. . . . . . . . . . . . 135
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 137
Obtaining Assistance . . . . . . . . . . . . . . . . . 137
Online Services . . . . . . . . . . . . . . . . . . 138
Automated Order-Status Service . . . . . . . . . 139
Support Service. . . . . . . . . . . . . . . . . . 139
Dell Enterprise Training and Certification. . . . . . . 139
Problems With Your Order . . . . . . . . . . . . . . . 139
Product Information . . . . . . . . . . . . . . . . . . 139
Returning Items for Warranty Repair or Credit . . . . 140
Before You Call. . . . . . . . . . . . . . . . . . . . . 140
Contacting Dell. . . . . . . . . . . . . . . . . . . . . 142
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Contents 9
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
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10 Contents
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About Your System 11
About Your System
This section describes the physical, firmware, and software interface features
that provide and ensure the essential functioning of your system. The
physical connectors on your system’s front and back panels provide
convenient connectivity and system expansion capability. The system
firmware, applications, and operating systems monitor the system and
component status and alert you when a problem arises. System conditions
can be reported by any of the following:
• Front or back panel indicators
• System messages
• Warning messages
• Diagnostics messages
• Alert messages
This section describes each type of message, lists the possible causes, and
provides steps to resolve any problems indicated by a message. The system
indicators and features are illustrated in this section.
Other Information You May Need
CAUTION: The Product Information Guide provides important safety and
regulatory information. Warranty information may be included within this
document or as a separate document.
• The Getting Started Guide provides an overview of system features, setting
up your system, and technical specifications.
• CDs included with your system provide documentation and tools for
configuring and managing your system.
• Systems management software documentation describes the features,
requirements, installation, and basic operation of the software.
• Operating system documentation describes how to install (if necessary),
configure, and use the operating system software.
• Documentation for any components you purchased separately provides
information to configure and install these options.
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12 About Your System
• Updates are sometimes included with the system to describe changes to
the system, software, and/or documentation.
NOTE: Always check for updates on support.dell.com and read the updates
first because they often supersede information in other documents.
• Release notes or readme files may be included to provide last-minute
updates to the system or documentation or advanced technical reference
material intended for experienced users or technicians.
Accessing System Features During Startup
Table 1-1 describes keystrokes that may be entered during startup to access
system features. If your operating system begins to load before you enter the
keystroke, allow the system to finish booting, and then restart your system
and try again.
Table 1-1. Keystrokes for Accessing System Features
Keystroke Description
<F2> Enters the System Setup program. See "Using the System Setup
Program" on page 31.
<F10> Opens the utility partition, allowing you to run the system
diagnostics. See "Running the System Diagnostics" on page 128.
<F11> Enters the boot menu selection screen, allowing you to choose a boot
device.
<F12> Initiates PXE boot.
<Ctrl+C> Option is displayed for some SAS controller expansion cards. Enters
the SAS Configuration Utility, which includes RAID configuration
options. See your SAS adapter User’s Guide for more information.
<Ctrl+S> Option is displayed only if you have PXE support enabled through
the System Setup Program (see Table 2-1). This keystroke allows you
to configure NIC settings for PXE boot. For more information, see
the documentation for your integrated NIC.
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About Your System 13
Front-Panel Features and Indicators
Figure 1-1 shows the controls, indicators, and connectors located on the
system's front panel. Table 1-2 provides component descriptions.
Figure 1-1. Front-Panel Features and Indicators
Table 1-2. Front-Panel Components
Item Component Icon Description
1 USB connectors (2) Connects USB 2.0-compliant
devices to the system.
1
2
3
5
6
4
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14 About Your System
2 power button The power button controls the DC
power supply output to the system.
NOTE: If you turn off the system using
the power button and the system is
running an ACPI-compliant operating
system, the system performs a
graceful shutdown before the power
is turned off. If the system is not
running an ACPI-compliant operating
system, the power is turned off
immediately after the power button is
pressed.
3 power light No light — The system is off.
Steady green — The system is
powered on.
Blinking green — The system is in a
low power state.
Steady amber — A BIOS failure
occurred before Power-On Self Test
(POST). See "Diagnostic Lights" on
page 18.
Blinking amber — There is a
problem with the power supply.
4 flex bay Holds an optional diskette drive.
5 lower 5.25-inch drive
bay
Holds an optional optical or tape
backup unit drive.
6 upper 5.25-inch drive
bay
Holds an optical drive.
Table 1-2. Front-Panel Components (continued)
Item Component Icon Description
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About Your System 15
Back-Panel Features and Indicators
Figure 1-2 shows the controls, indicators, and connectors located on the
system's back panel.
Figure 1-2. Back-Panel Features and Indicators
1 voltage selection switch 2 power connector
3 USB connectors (5) 4 NIC connector
5 video connector 6 serial connector
7 I/O expansion-card slots (4)
1
5
7
4
3
2
6
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16 About Your System
Connecting External Devices
When connecting external devices to your system, follow these guidelines:
• Most devices must be connected to a specific connector and device drivers
must be installed before the device operates properly. (Device drivers are
normally included with your operating system software or with the device
itself.) See the documentation that accompanied the device for specific
installation and configuration instructions.
• Always attach an external device while your system and the device are
turned off. Next, turn on any external devices before turning on the system
(unless the documentation for the device specifies otherwise).
See "Using the System Setup Program" on page 31 for information about
enabling, disabling, and configuring I/O ports and connectors.
NIC Indicator Codes
The NIC on the back panel has an indicator that provides information on
network activity and link status. See Figure 1-3. Table 1-3 lists the NIC
indicator codes.
Figure 1-3. NIC Indicators
1 link indicator 2 activity indicator
12
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About Your System 17
Power Supply Indicators
The voltage selection switch on the back panel of the system allows you to
select one of two primary voltage inputs. Ensure that the switch is set to the
proper voltage according to Table 1-4.
For information on system power requirements, see "Technical Specifications"
in your Getting Started Guide.
Table 1-3. NIC Indicator Codes
Indicator Type Indicator Code Description
Activity Off When off at the same time that the link indicator
is off, the NIC is not connected to the network or
the NIC is disabled in the System Setup
program. See "Using the System Setup Program"
on page 31.
Blinking Indicates that network data is being sent or
received.
Link Off When off at the same time that the activity
indicator is off, the NIC is not connected to the
network or the NIC is disabled in the System
Setup program. See "Using the System Setup
Program" on page 31.
Yellow 1000-Mbps connection
Orange 100-Mbps connection
Green 10-Mbps connection
Table 1-4. Voltage Selection Switch
If your power source is: The voltage selection switch should be set to:
110 V
220 V
115
230
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18 About Your System
Diagnostic Lights
The four diagnostic indicator lights on the system front panel display error
codes during system startup. Table 1-5 lists the causes and possible corrective
actions associated with these codes. A highlighted circle indicates the light is
on; a non-highlighted circle indicates the light is off.
NOTE: If the power LEDs blink amber, there is a problem with the power supply. If
the power LED shows a solid amber, a BIOS failure occurred before Power-On Self
Test (POST).
Table 1-5. Diagnostic Indicator Codes
Code Causes Corrective Action
The computer is in a
normal off condition or a
possible pre-BIOS failure
has occurred.
The diagnostic lights are
not lit after the system
successfully boots to the
operating system.
Plug the computer into a working
electrical outlet and press the
power button.
The system is in a normal
operating condition after
POST.
Information only.
BIOS checksum failure
detected; system is in
recovery mode.
See "Getting Help" on page 137.
Possible processor failure. See "Troubleshooting the
Microprocessor" on page 125.
Memory failure. See "Troubleshooting System
Memory" on page 114.
Possible expansion card
failure.
See "Troubleshooting Expansion
Cards" on page 123.
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About Your System 19
Possible video failure. See "Getting Help" on page 137.
Diskette drive or hard
drive failure.
Ensure that the diskette drive and
hard drive are properly connected.
See "Hard Drives" on page 64 or
"Diskette Drive" on page 52 for
information on the drives
installed in your system.
Possible USB failure. See "Troubleshooting a USB
Device" on page 107.
No memory modules
detected.
See "Troubleshooting System
Memory" on page 114.
System board failure. See "Getting Help" on page 137.
Memory configuration
error.
See "Troubleshooting System
Memory" on page 114.
Possible system board
resource and/or system
board hardware failure.
See "Getting Help" on page 137.
Possible system resource
configuration error.
See "Getting Help" on page 137.
Other failure. Ensure that the diskette drive,
optical drive, and hard drives are
properly connected. See
"Troubleshooting Your System"
on page 103 for the appropriate
drive installed in your system. If
the problem persists, see "Getting
Help" on page 137.
Table 1-5. Diagnostic Indicator Codes (continued)
Code Causes Corrective Action
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20 About Your System
System Messages
System messages appear on the screen to notify you of a possible problem
with the system. Table 1-6 lists the system messages that can occur and the
probable cause and corrective action for each message.
NOTE: If you receive a system message that is not listed in Table 1-6, check the
documentation for the application that is running when the message appears or the
operating system's documentation for an explanation of the message and
recommended action.
CAUTION: Only trained service technicians are authorized to remove the system
cover and access any of the components inside the system. See your Product
Information Guide for complete information about safety precautions, working
inside the computer, and protecting against electrostatic discharge.
Table 1-6. System Messages
Message Causes Corrective Actions
A filename cannot
contain any of the
following characters:
\ / : * ? “ < > |
Do not use these
characters in filenames.
A required .DLL file
was not found The application that you are trying to open
is missing an essential
file.
Remove and then
reinstall the application.
See the application’s
documentation for
installation instructions.
Alert! Cover was
previously opened. The system was opened.
Information only. To
reset the chassis
intrusion switch, see
"Using the System Setup
Program" on page 31.
Alert! Error
initializing PCI
Express slot n (or
bridge).
The system
encountered a problem
while trying to
configure a PCIe
expansion card.
See "Troubleshooting
Expansion Cards" on
page 123.
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