Dell PowerEdge R860 Manual

Dell PowerEdge R860
Installation and Service Manual
Regulatory Model: E85S
Regulatory Type: E85S001
May 2023
Rev. A00

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.

Chapter 1: About this document.................................................................................................... 8
Chapter 2: Dell PowerEdge R860 system overview........................................................................ 9
Front view of the system.................................................................................................................................................. 9
Left control panel view................................................................................................................................................11
Right control panel view.............................................................................................................................................12
Rear view of the system.................................................................................................................................................. 13
Inside the system............................................................................................................................................................... 16
Locating the Express Service Code and Service Tag............................................................................................... 18
System information labels................................................................................................................................................19
Rail sizing and rack compatibility matrix......................................................................................................................25
Chapter 3: Technical specifications............................................................................................. 26
Chassis dimensions ..........................................................................................................................................................26
Chassis weight................................................................................................................................................................... 27
Processor specifications..................................................................................................................................................28
PSU specifications............................................................................................................................................................ 28
Cooling fan specifications............................................................................................................................................... 29
Supported operating systems........................................................................................................................................ 29
System battery specifications........................................................................................................................................29
Expansion card riser specifications...............................................................................................................................30
Memory specifications..................................................................................................................................................... 30
Storage controller specifications....................................................................................................................................31
Drives.................................................................................................................................................................................... 31
Ports and connectors specifications............................................................................................................................. 31
USB ports specifications............................................................................................................................................ 31
NIC port specifications...............................................................................................................................................32
Serial connector specifications................................................................................................................................ 32
VGA ports specifications........................................................................................................................................... 32
Video specifications.......................................................................................................................................................... 32
Environmental specifications..........................................................................................................................................33
Thermal restriction matrix......................................................................................................................................... 35
Thermal air restrictions.............................................................................................................................................. 36
Chapter 4: Initial system setup and configuration........................................................................38
Setting up the system......................................................................................................................................................38
iDRAC configuration......................................................................................................................................................... 38
Options to set up iDRAC IP address.......................................................................................................................38
Options to log in to iDRAC........................................................................................................................................ 39
Resources to install operating system......................................................................................................................... 40
Options to download drivers and firmware ..........................................................................................................40
Options to download and install OS drivers ..........................................................................................................41
Downloading drivers and firmware...........................................................................................................................41
Contents
Contents 3

Chapter 5: Pre-operating system management applications........................................................ 42
System Setup.....................................................................................................................................................................42
System BIOS.................................................................................................................................................................43
iDRAC Settings............................................................................................................................................................ 63
Device Settings............................................................................................................................................................63
Service Tag Settings.................................................................................................................................................. 63
Dell Lifecycle Controller...................................................................................................................................................64
Embedded system management..............................................................................................................................64
Boot Manager.....................................................................................................................................................................64
PXE boot............................................................................................................................................................................. 64
Chapter 6: Minimum to POST and system management configuration validation......................... 65
Minimum configuration to POST ..................................................................................................................................65
Configuration validation...................................................................................................................................................65
Error messages............................................................................................................................................................ 66
Chapter 7: Installing and removing system components ..............................................................67
Safety instructions............................................................................................................................................................67
Before working inside your system ..............................................................................................................................68
After working inside your system..................................................................................................................................68
Recommended tools......................................................................................................................................................... 68
Optional front bezel..........................................................................................................................................................69
Removing the front bezel..........................................................................................................................................69
Installing the front bezel............................................................................................................................................ 70
System cover......................................................................................................................................................................70
Removing the system cover..................................................................................................................................... 70
Installing the system cover........................................................................................................................................ 71
Cooling fans........................................................................................................................................................................ 72
Removing the cooling fan cage assembly .............................................................................................................72
Installing the cooling fan cage assembly................................................................................................................ 73
Removing a cooling fan.............................................................................................................................................. 74
Installing a cooling fan................................................................................................................................................ 75
Air shrouds.......................................................................................................................................................................... 77
Removing the air shroud............................................................................................................................................ 77
Installing the air shroud.............................................................................................................................................. 77
Drives....................................................................................................................................................................................78
Removing a drive blank.............................................................................................................................................. 78
Installing a drive blank................................................................................................................................................ 79
Removing a drive carrier............................................................................................................................................79
Installing the drive carrier..........................................................................................................................................80
Removing the drive from the drive carrier.............................................................................................................81
Installing the drive into the drive carrier................................................................................................................82
Rear drive module............................................................................................................................................................. 83
Removing the 2 x 2.5-inch rear drive module...................................................................................................... 83
Installing the 2 x 2.5-inch rear drive module.........................................................................................................84
Drive backplane................................................................................................................................................................. 85
Drive backplane............................................................................................................................................................85
Removing the drive backplane ................................................................................................................................ 87
4Contents

Installing the drive backplane................................................................................................................................... 88
Side wall brackets............................................................................................................................................................. 89
Removing the side wall bracket............................................................................................................................... 89
Installing the side wall bracket................................................................................................................................. 90
Cable routings.................................................................................................................................................................... 92
PERC module..................................................................................................................................................................... 111
Removing the rear mounting front PERC module...............................................................................................111
Installing the rear mounting front PERC module.................................................................................................111
Removing the adapter PERC module.................................................................................................................... 112
Installing the adapter PERC module.......................................................................................................................114
System memory................................................................................................................................................................ 116
System memory guidelines.......................................................................................................................................116
General memory module installation guidelines...................................................................................................119
Removing a memory module................................................................................................................................... 120
Installing a memory module...................................................................................................................................... 121
Expansion cards and expansion card risers...............................................................................................................122
Expansion card installation guidelines...................................................................................................................122
Removing the expansion card risers..................................................................................................................... 132
Installing the expansion card risers........................................................................................................................137
Removing expansion card from the expansion card riser................................................................................ 142
Installing an expansion card into the expansion card riser...............................................................................143
Processor and heat sink module.................................................................................................................................. 145
Removing the processor and heat sink module..................................................................................................145
Removing the processor.......................................................................................................................................... 147
Installing the processor............................................................................................................................................ 148
Installing the processor and heat sink module.....................................................................................................151
Processor expansion module (PEM)...........................................................................................................................153
Removing the processor expansion module (PEM) .........................................................................................153
Installing the processor expansion module (PEM)............................................................................................ 154
PEM power board............................................................................................................................................................155
Removing the PEM power board...........................................................................................................................155
Installing the PEM power board.............................................................................................................................156
Optional serial COM port............................................................................................................................................... 157
Removing the serial COM port............................................................................................................................... 157
Installing the serial COM port................................................................................................................................. 159
Optional VGA port for Direct Liquid Cooling module.............................................................................................. 160
Removing the VGA port...........................................................................................................................................160
Installing the VGA port.............................................................................................................................................. 161
Optional BOSS-N1 module.............................................................................................................................................163
Removing the BOSS-N1 module blank..................................................................................................................163
Installing the BOSS-N1 module blank....................................................................................................................164
Removing the BOSS-N1 card carrier blank......................................................................................................... 165
Installing the BOSS-N1 card carrier blank............................................................................................................166
Removing the BOSS-N1 module.............................................................................................................................167
Installing the BOSS-N1 module...............................................................................................................................170
System battery ................................................................................................................................................................172
Replacing the system battery................................................................................................................................. 172
Optional internal USB card............................................................................................................................................ 174
Removing the internal USB card............................................................................................................................ 174
Installing the internal USB card.............................................................................................................................. 175
Contents 5

Intrusion switch................................................................................................................................................................176
Removing the intrusion switch module.................................................................................................................176
Installing the intrusion switch module...................................................................................................................176
Optional OCP card...........................................................................................................................................................177
Removing the OCP card...........................................................................................................................................177
Installing the OCP card.............................................................................................................................................179
Power supply unit............................................................................................................................................................ 180
Hot spare feature...................................................................................................................................................... 180
Removing a power supply unit blank......................................................................................................................181
Installing a power supply unit blank........................................................................................................................181
Removing a power supply unit adapter................................................................................................................ 182
Installing a power supply unit adapter.................................................................................................................. 182
Removing a power supply unit................................................................................................................................183
Installing a power supply unit..................................................................................................................................184
Trusted Platform Module...............................................................................................................................................185
Upgrading the Trusted Platform Module............................................................................................................. 185
Initializing TPM for users......................................................................................................................................... 186
Initializing the TPM 2.0 for users...........................................................................................................................186
System board....................................................................................................................................................................187
Removing the system board....................................................................................................................................187
Installing the system board......................................................................................................................................188
Restoring the system using Easy Restore........................................................................................................... 190
Manually update the Service Tag.......................................................................................................................... 190
LOM card and rear I/O board.......................................................................................................................................190
Removing the LOM card and rear I/O board......................................................................................................190
Installing the LOM card and rear I/O board........................................................................................................ 192
Control panel.....................................................................................................................................................................193
Removing the right control panel.......................................................................................................................... 193
Installing the right control panel.............................................................................................................................194
Removing the left control panel.............................................................................................................................195
Installing the left control panel............................................................................................................................... 196
Chapter 8: Upgrade Kits.............................................................................................................198
BOSS-N1 module kit........................................................................................................................................................198
Internal USB card kit.......................................................................................................................................................201
Chapter 9: Jumpers and connectors.......................................................................................... 202
System board jumpers and connectors..................................................................................................................... 202
System board jumper settings.....................................................................................................................................206
Disabling a forgotten password...................................................................................................................................206
Chapter 10: System diagnostics and indicator codes................................................................. 208
Power button LED.......................................................................................................................................................... 208
Status LED indicators.................................................................................................................................................... 208
System health and system ID indicator codes..........................................................................................................210
iDRAC Quick Sync 2 indicator codes...........................................................................................................................211
iDRAC Direct LED indicator codes............................................................................................................................... 211
LCD panel.......................................................................................................................................................................... 212
Viewing Home screen............................................................................................................................................... 213
6Contents

Setup menu................................................................................................................................................................. 213
View menu................................................................................................................................................................... 213
NIC indicator codes.........................................................................................................................................................214
Power supply unit indicator codes...............................................................................................................................214
Drive indicator codes...................................................................................................................................................... 216
Using system diagnostics.............................................................................................................................................. 216
Dell Embedded System Diagnostics...................................................................................................................... 217
Chapter 11: Getting help.............................................................................................................218
Recycling or End-of-Life service information...........................................................................................................218
Contacting Dell Technologies....................................................................................................................................... 218
Accessing system information by using QRL............................................................................................................219
Quick Resource Locator for PowerEdge R860 system....................................................................................219
Receiving automated support with Secure Connect Gateway (SCG).............................................................. 220
Chapter 12: Documentation resources........................................................................................ 221
Contents 7

About this document
This document provides an overview about the system, information about installing and replacing components, diagnostic tools,
and guidelines to be followed while installing certain components.
1
8 About this document

Dell PowerEdge R860 system overview
The PowerEdge R860 system is a 2U server that supports:
●Up to 4 x 4th Gen Intel® Xeon® Scalable Processors with up to 60 cores
●64 DDR5 DIMM slots, supports maximum 16 TB
●Two AC or DC power supply units with 1+1 redundancy
●Up to 8 x 2.5-inch SAS/SATA (HDD/SSD) drives
●Up to 16 x 2.5-inch SAS/SATA/NVMe (HDD/SSD) drives
●Up to 24 x 2.5-inch SAS/SATA/NVMe (HDD/SSD) drives
●Up to 16 x 2.5-inch SAS/SATA (HDD/SSD) + 8 x 2.5-inch NVMe (SSD) drives
●Up to 24 x 2.5-inch SAS/SATA (HDD/SSD) + 2 x 2.5-inch SAS/SATA/NVMe (HDD/SSD) drives
●PCI Express® (PCIe) 5.0 enabled expansion slots
●Network interface technologies to cover Network Interface Card (NIC)
NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe
PCIe SSD User's Guide at https://www.dell.com/support > Browse all products > Infrastructure > Data Center
Infrastructure > Storage Adapters & Controllers > Dell PowerEdge Express Flash NVMe PCIe SSD > Select This
Product > Documentation > Manuals and Documents.
NOTE: All instances of SAS, SATA, NVMe drives are referred to as drives in this document, unless specified otherwise.
CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated
and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the
system warranty.
Topics:
•Front view of the system
•Rear view of the system
•Inside the system
•Locating the Express Service Code and Service Tag
•System information labels
•Rail sizing and rack compatibility matrix
Front view of the system
Figure 1. Front view of 24 x 2.5-inch drive system
2
Dell PowerEdge R860 system overview 9

Figure 2. Front view of 16 x 2.5-inch drive system
Figure 3. Front view of 8 x 2.5-inch drive system
Table 1. Features available on the front of the system
Item Ports, panels, and
slots
Icon Description
1 Left control panel N/A Contains the system health, system ID, and the status LED indicator.
2 Drive N/A Enables you to install drives that are supported on your system.
NOTE: For drive slot numbers, see the System information labels
section.
3 Right control panel N/A Contains the power button, VGA port, USB port, iDRAC Direct
(Micro-AB USB) port, and the iDRAC Direct status LED.
4 Express Service Tag N/A The Express Service Tag is a slide-out label panel that contains
system information such as Service Tag, NIC, MAC address, and so
on. If you have opted for the secure default access to iDRAC, the
Information tag will also contain the iDRAC secure default password.
NOTE: For more information about the ports, see the Technical Specifications section.
10 Dell PowerEdge R860 system overview

Left control panel view
Figure 4. Left control panel
Table 2. Left control panel
Item Indicator, button, or
connector
Icon Description
1 Status LED indicators NA Indicates the status of the system. For more information, see the
Status LED indicators section.
2 System health and system
ID indicator
Indicates the status of the system. For more information, see the
System health and system ID indicator codes section.
Figure 5. Left control panel with optional iDRAC Quick Sync 2 indicator
Table 3. Left control panel with optional iDRAC Quick Sync 2 indicator
Item Indicator, button, or
connector
Icon Description
1 Status LED indicators N/A Indicates the status of the system. For more information, see the
Status LED indicators section.
2 System health and system
ID indicator
Indicates the status of the system. For more information, see the
System health and system ID indicator codes section.
3 iDRAC Quick Sync
2 wireless indicator
(optional)
Indicates if the iDRAC Quick Sync 2 wireless option is
activated. The Quick Sync 2 feature allows management of the
system using mobile devices. This feature aggregates hardware/
firmware inventory and various system level diagnostic/error
information that can be used in troubleshooting the system. You
can access system inventory, Dell Lifecycle Controller logs or
system logs, system health status, and also configure iDRAC,
BIOS, and networking parameters. You can also launch the virtual
Keyboard, Video, and Mouse (KVM) viewer and virtual Kernel-
based Virtual Machine (KVM), on a supported mobile device.
For more information, see the Integrated Dell Remote Access
Controller User's Guide at www.dell.com/poweredgemanuals.
NOTE: For more information about the indicator codes, see the System diagnostics and indicator codes section.
Dell PowerEdge R860 system overview 11

Right control panel view
Figure 6. Right control panel
Table 4. Right control panel
Item Indicator or button Icon Description
1 Power button Indicates if the system is powered on or off. Press the power
button to manually power on or off the system.
NOTE: Press the power button to gracefully shut down an
ACPI-compliant operating system.
2 USB 2.0-compliant
port
The USB port is a 4-pin connector and 2.0-compliant. This port
enables you to connect USB devices to the system.
3 iDRAC Direct port
(Micro-AB USB)
The iDRAC Direct (Micro-AB USB) port enables you to access
the iDRAC direct Micro-AB USB features. For more information,
see the Integrated Dell Remote Access Controller User's Guide at
www.dell.com/poweredgemanuals.
NOTE: You can configure iDRAC Direct by using a USB to
micro USB (type AB) cable, which you can connect to your
laptop or tablet. Cable length should not exceed 3 feet (0.91
meters). Performance could be affected by cable quality.
4 VGA port Enables you to connect a display device to the system.
NOTE: For more information about the ports, see the Technical Specifications section.
12 Dell PowerEdge R860 system overview

Rear view of the system
Figure 7. Rear view of the system
Table 5. Rear view of the system
Item Ports, panels, or slots Icon Description
1 PCIe expansion card riser 1
(slot 1 and slot 2)
N/A The expansion card riser enables you to connect PCI Express
expansion cards. For more information , see the Expansion card
installation guidelines section.
2 BOSS-N1 module N/A BOSS-N1 module for internal system boot.
3 PCIe expansion card riser 2
(slot 3 and slot 6)
N/A The expansion card riser enables you to connect PCI Express
expansion cards. For more information , see the Expansion card
installation guidelines section.
4 PCIe expansion card riser 3
(slot 4 and slot 5)
N/A The expansion card riser enables you to connect PCI Express
expansion cards. For more information , see the Expansion card
installation guidelines section.
5 VGA port Enables you to connect a display device to the system.
6 PCIe expansion card riser 4
(slot 7 and slot 8)
N/A For more information , see the Expansion card installation guidelines
section.
7 Power supply unit (PSU2) PSU2 is the secondary PSU of the system.
8 USB 2.0 port The USB port is 4-pin, 2.0-compliant. This port enables you to
connect USB devices to the system.
9 USB 3.0 port The USB ports are 9-pin, 3.0-compliant. These ports enable you to
connect USB devices to the system.
10 Dedicated iDRAC9 Ethernet
port
Enables you to remotely access iDRAC. For more information,
see the Integrated Dell Remote Access Controller User's Guide at
www.dell.com/poweredgemanuals.
11 System Identification (ID)
button
The System Identification (ID) button is available on the front and
back of the system. Press the button to identify a system in a rack
by turning on the system ID button. You can also use the system ID
button to reset iDRAC and to access BIOS using the step through
mode. When pressed, the system ID LED in the back panel blinks until
either the front or rear button is pressed again. Press the button to
toggle between on or off mode.
NOTE: If the server stops responding during POST, press and
hold the System ID button for more than five seconds to enter
the BIOS progress mode
NOTE: To reset the iDRAC (if not disabled on the iDRAC setup
page by pressing F2 during system boot), press and hold the
System ID button for more than 15 seconds.
Dell PowerEdge R860 system overview 13

Table 5. Rear view of the system (continued)
Item Ports, panels, or slots Icon Description
12 OCP NIC card (optional) N/A The OCP NIC card supports OCP 3.0. The NIC ports are integrated
on the OCP card which is connected to the system board.
13 NIC ports (optional) The NIC ports that are integrated on the LOM card provide network
connectivity which is connected to the system board.
14 Power supply unit (PSU1) PSU1 is the primary PSU of the system.
Figure 8. Rear view of the system with 2 x 2.5-inch drive system
Table 6. Rear view of the system
Item Ports, panels, or slots Icon Description
1 PCIe expansion card riser 1
(slot 1 and slot 2)
N/A The expansion card riser enables you to connect PCI Express
expansion cards. For more information , see the Expansion card
installation guidelines section.
2 BOSS-N1 module N/A BOSS-N1 module for internal system boot.
3 PCIe expansion card riser 2
(slot 3 and slot 6)
N/A The expansion card riser enables you to connect PCI Express
expansion cards. For more information , see the Expansion card
installation guidelines section.
4 Rear drive module N/A Enables you to install rear drives that are supported on your system.
NOTE: For drive slot numbers, see the Rear drive module
section.
5 VGA port Enables you to connect a display device to the system.
6 PCIe expansion card riser 4
(slot 7 and slot 8)
N/A The expansion card riser enables you to connect PCI Express
expansion cards. For more information , see the Expansion card
installation guidelines section.
7 Power supply unit (PSU2) PSU2 is the secondary PSU of the system.
8 USB 2.0 port The USB port is 4-pin, 2.0-compliant. This port enables you to
connect USB devices to the system.
9 USB 3.0 port The USB ports are 9-pin, 3.0-compliant. These ports enable you to
connect USB devices to the system.
10 Dedicated iDRAC9 Ethernet
port
Enables you to remotely access iDRAC. For more information,
see the Integrated Dell Remote Access Controller User's Guide at
www.dell.com/poweredgemanuals.
11 System Identification (ID)
button
The System Identification (ID) button is available on the front and
back of the system. Press the button to identify a system in a rack
by turning on the system ID button. You can also use the system ID
button to reset iDRAC and to access BIOS using the step through
mode. When pressed, the system ID LED in the back panel blinks until
14 Dell PowerEdge R860 system overview

Table 6. Rear view of the system (continued)
Item Ports, panels, or slots Icon Description
either the front or rear button is pressed again. Press the button to
toggle between on or off mode.
NOTE: If the server stops responding during POST, press and
hold the System ID button for more than five seconds to enter
the BIOS progress mode
NOTE: To reset the iDRAC (if not disabled on the iDRAC setup
page by pressing F2 during system boot), press and hold the
System ID button for more than 15 seconds.
12 OCP NIC card (optional) N/A The OCP NIC card supports OCP 3.0. The NIC ports are integrated
on the OCP card which is connected to the system board.
13 NIC ports (optional) The NIC ports that are integrated on the LOM card provide network
connectivity which is connected to the system board.
14 Power supply unit (PSU1) PSU1 is the primary PSU of the system.
NOTE: For more information about the ports, see the Technical Specifications section.
Dell PowerEdge R860 system overview 15

Inside the system
Figure 9. Inside the system without risers
1. Backplane 2. Backplane expander board
3. Cooling fans 4. Processor 2
5. Memory DIMM sockets 6. Power supply unit (PSU2)
7. Power supply unit (PSU1) 8. System board
9. Processor 1 10. Express Service Tag
16 Dell PowerEdge R860 system overview

Figure 10. Inside the system without risers (PEM board installed)
1. Backplane 2. Backplane expander board
3. Cooling fans 4. Processor 4 (PEM board)
5. Memory DIMM sockets (PEM board) 6. Power supply unit (PSU2)
7. Power supply unit (PSU1) 8. System board
9. PEM board 10. Processor 3 (PEM board)
11. Express Service Tag
Dell PowerEdge R860 system overview 17

Figure 11. Inside the system with risers
1. Backplane 2. Backplane expander board
3. Cooling fans 4. Processor 2
5. Memory DIMM sockets 6. Expansion riser 4
7. Power supply unit (PSU2) 8. Power supply unit (PSU1)
9. Expansion riser 3 10. Expansion riser 1
11. Expansion riser 2 12. System board
13. Processor 1 14. Express Service Tag
Locating the Express Service Code and Service Tag
The unique Express Service Code and Service Tag are used to identify the system.
The Express Service Tag is located on the front of the system that includes system information such as the Service Tag,
Express Service Code, Manufacture date, NIC, MAC address, QRL label, and so on. If you have opted for the secure default
access to iDRAC, the Information tag also contains the iDRAC secure default password. If you have opted for iDRAC Quick Sync
2, the Information tag also contains the OpenManage Mobile (OMM) label, where administrators can configure, monitor, and
troubleshoot the PowerEdge servers.
18 Dell PowerEdge R860 system overview

Figure 12. Locating the Express Service Code and Service tag
1. Express Service Tag (front view)
2. Express Service Tag (rear view)
3. OpenManage Mobile (OMM) label
4. iDRAC MAC address and iDRAC secure password label
5. Service Tag, Express Service Code, QRL label
The Mini Enterprise Service Tag (MEST) label is on the rear of the system that includes the Service Tag (ST), and Express
Service Code (Exp Svc Code). The Exp Svc Code is used by Dell to route support calls to the appropriate personnel.
Figure 13. Locating the Mini Express Service Tag
System information labels
The system information label is located on the back side of the system cover.
Dell PowerEdge R860 system overview 19

Figure 14. Service information
20 Dell PowerEdge R860 system overview