Dell PowerEdge T560 Manual

Dell PowerEdge T560
Installation and Service Manual
Regulatory Model: E86S
Regulatory Type: E86S001
May 2023
Rev. A00

Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.

Chapter 1: About this document.................................................................................................... 8
Chapter 2: Dell PowerEdge T560 system overview........................................................................ 9
Front view of the system.................................................................................................................................................10
Rear view of the system..................................................................................................................................................22
Inside the system ............................................................................................................................................................. 24
Locating the Express Service Code and Service Tag.............................................................................................. 25
System information labels............................................................................................................................................... 26
Chapter 3: Technical specifications............................................................................................. 33
Chassis dimensions........................................................................................................................................................... 33
System weight................................................................................................................................................................... 34
Processor specifications..................................................................................................................................................34
PSU specifications............................................................................................................................................................ 34
Cooling fan specifications............................................................................................................................................... 36
Supported operating systems.........................................................................................................................................37
System battery specifications........................................................................................................................................ 37
Expansion card riser specifications............................................................................................................................... 37
Memory specifications..................................................................................................................................................... 37
Storage controller specifications...................................................................................................................................38
Drives................................................................................................................................................................................... 38
GPU specifications............................................................................................................................................................39
Ports and connectors specifications............................................................................................................................ 39
NIC port specifications...............................................................................................................................................39
Serial connector specifications................................................................................................................................ 39
Ports specifications.................................................................................................................................................... 39
Video specifications.......................................................................................................................................................... 39
Environmental specifications..........................................................................................................................................40
Thermal restriction matrix..........................................................................................................................................41
Thermal air restrictions.............................................................................................................................................. 44
Chapter 4: Initial system setup and configuration........................................................................46
Setting up the system......................................................................................................................................................46
iDRAC configuration......................................................................................................................................................... 46
Options to set up iDRAC IP address.......................................................................................................................46
Options to log in to iDRAC........................................................................................................................................ 47
Resources to install operating system......................................................................................................................... 48
Options to download drivers and firmware ..........................................................................................................48
Options to download and install OS drivers .........................................................................................................49
Downloading drivers and firmware..........................................................................................................................49
Chapter 5: Pre-operating system management applications........................................................ 50
System Setup.....................................................................................................................................................................50
System BIOS................................................................................................................................................................. 51
Contents
Contents 3

iDRAC Settings.............................................................................................................................................................73
Device Settings............................................................................................................................................................ 73
Service Tag Settings...................................................................................................................................................73
Dell Lifecycle Controller................................................................................................................................................... 73
Embedded system management.............................................................................................................................. 73
Boot Manager.....................................................................................................................................................................74
PXE boot..............................................................................................................................................................................74
Chapter 6: Minimum to POST and system management configuration validation......................... 75
Minimum configuration to POST ..................................................................................................................................75
Configuration validation................................................................................................................................................... 75
Error messages.............................................................................................................................................................76
Chapter 7: Installing and removing system components .............................................................. 77
Safety instructions............................................................................................................................................................ 77
Before working inside your system .............................................................................................................................. 78
After working inside your system.................................................................................................................................. 78
Recommended tools......................................................................................................................................................... 78
Optional front bezel.......................................................................................................................................................... 79
Removing the front bezel.......................................................................................................................................... 79
Installing the front bezel............................................................................................................................................ 79
System feet........................................................................................................................................................................ 80
Removing the system feet........................................................................................................................................ 80
Installing the system feet........................................................................................................................................... 81
Optional caster wheels ................................................................................................................................................... 82
Removing caster wheels............................................................................................................................................82
Installing caster wheels.............................................................................................................................................. 83
System cover..................................................................................................................................................................... 84
Removing the system cover..................................................................................................................................... 84
Installing the system cover....................................................................................................................................... 85
Air shroud............................................................................................................................................................................ 87
Removing the air shroud............................................................................................................................................87
Installing the air shroud.............................................................................................................................................. 87
Cooling fans........................................................................................................................................................................ 88
Fan board view.............................................................................................................................................................88
Removing the cooling fan cage................................................................................................................................90
Installing the cooling fan cage...................................................................................................................................91
Removing a cooling fan..............................................................................................................................................92
Installing a cooling fan................................................................................................................................................ 93
Cable routing...................................................................................................................................................................... 94
Front PERC module........................................................................................................................................................ 150
Removing the front PERC module........................................................................................................................ 150
Installing the front PERC module...........................................................................................................................152
Drives..................................................................................................................................................................................153
Removing a drive blank............................................................................................................................................ 153
Installing a drive blank...............................................................................................................................................154
Removing a drive carrier.......................................................................................................................................... 154
Installing the drive carrier........................................................................................................................................ 155
Installing the drive into the drive carrier.............................................................................................................. 156
4 Contents

Removing the drive from the drive carrier.......................................................................................................... 157
Drive backplane................................................................................................................................................................158
Drive backplane.......................................................................................................................................................... 158
Removing the 3.5-inch drive backplane ..............................................................................................................160
Installing the 3.5-inch drive backplane..................................................................................................................161
Removing the 2.5-inch drive backplane ..............................................................................................................162
Installing the 2.5-inch drive backplane................................................................................................................. 163
Drive bays.......................................................................................................................................................................... 164
Removing the drive bay blank.................................................................................................................................164
Installing the drive bay blank...................................................................................................................................166
Removing a drive bay................................................................................................................................................168
Installing a drive bay.................................................................................................................................................. 170
Optional optical drive...................................................................................................................................................... 172
Removing the optical drive blank........................................................................................................................... 172
Installing the optical drive blank............................................................................................................................. 173
Removing the optical drive...................................................................................................................................... 174
Installing the optical drive........................................................................................................................................ 175
Optional tape backup unit..............................................................................................................................................176
Removing the tape backup unit blank...................................................................................................................176
Installing the tape backup unit blank..................................................................................................................... 177
Removing the tape backup unit..............................................................................................................................178
Installing the tape backup unit................................................................................................................................179
Front IO module............................................................................................................................................................... 180
Removing the front IO module............................................................................................................................... 180
Installing the front IO module.................................................................................................................................. 181
System memory............................................................................................................................................................... 182
System memory guidelines...................................................................................................................................... 182
General memory module installation guidelines.................................................................................................. 183
Removing a memory module................................................................................................................................... 184
Installing a memory module..................................................................................................................................... 185
Optional BOSS-N1 module.............................................................................................................................................186
Removing the BOSS-N1 module.............................................................................................................................186
Installing the BOSS-N1 module...............................................................................................................................187
Removing the BOSS-N1 card carrier.................................................................................................................... 188
Installing the BOSS-N1 card carrier.......................................................................................................................190
Optional internal USB card.............................................................................................................................................191
Removing the internal USB card............................................................................................................................192
Installing the internal USB card.............................................................................................................................. 192
Expansion cards and expansion card risers...............................................................................................................193
Expansion card installation guidelines...................................................................................................................194
Removing a expansion card.................................................................................................................................... 202
Installing an expansion card....................................................................................................................................203
Optional GPU card..........................................................................................................................................................205
Removing the GPU card holder.............................................................................................................................205
Installing the GPU card holder...............................................................................................................................205
GPU riser...........................................................................................................................................................................206
Removing the GPU riser..........................................................................................................................................206
Installing the GPU riser............................................................................................................................................ 207
Processor and heat sink ...............................................................................................................................................208
Removing the processor and heat sink module.................................................................................................208
Contents 5

Removing the processor.......................................................................................................................................... 210
Installing the processor............................................................................................................................................ 212
Installing the processor and heat sink module....................................................................................................216
Optional OCP card...........................................................................................................................................................218
Removing the OCP card.......................................................................................................................................... 218
Installing the OCP card............................................................................................................................................220
Optional serial COM port.............................................................................................................................................. 222
Removing the serial COM port.............................................................................................................................. 222
Installing the serial COM port................................................................................................................................ 223
System battery ............................................................................................................................................................... 224
Replacing the system battery................................................................................................................................ 224
Intrusion switch............................................................................................................................................................... 225
Removing the intrusion switch module................................................................................................................225
Installing the intrusion switch module..................................................................................................................226
Power supply unit............................................................................................................................................................227
Hot spare feature...................................................................................................................................................... 227
Removing a power supply unit blank.................................................................................................................... 228
Installing a power supply unit blank...................................................................................................................... 228
Removing a power supply unit adapter............................................................................................................... 229
Installing a power supply unit adapter..................................................................................................................229
Removing a power supply unit............................................................................................................................... 229
Installing a power supply unit................................................................................................................................. 230
Power interposer board.................................................................................................................................................232
PIB board view...........................................................................................................................................................232
Removing the power interposer board................................................................................................................ 232
Installing the power interposer board...................................................................................................................233
System board................................................................................................................................................................... 234
Removing the system board...................................................................................................................................234
Installing the system board.....................................................................................................................................235
Restoring the system using Easy Restore...........................................................................................................237
Manually update the Service Tag.......................................................................................................................... 237
Trusted Platform Module.............................................................................................................................................. 238
Upgrading the Trusted Platform Module............................................................................................................ 238
Initializing TPM for users.........................................................................................................................................239
Initializing the TPM 2.0 for users.......................................................................................................................... 239
Chapter 8: Upgrade Kits............................................................................................................ 240
BOSS-N1 module kit.......................................................................................................................................................240
GPU kit.............................................................................................................................................................................. 243
Internal USB card kit...................................................................................................................................................... 244
Serial COM port kit.........................................................................................................................................................244
Chapter 9: Jumpers and connectors.......................................................................................... 245
System board connectors.............................................................................................................................................245
System board jumper settings..................................................................................................................................... 247
Disabling a forgotten password................................................................................................................................... 247
Chapter 10: System diagnostics and indicator codes................................................................. 249
Status LED indicators.................................................................................................................................................... 249
6 Contents

System health and system ID indicator codes.........................................................................................................250
iDRAC Quick Sync 2 indicator codes......................................................................................................................... 250
iDRAC Direct LED indicator codes.............................................................................................................................. 251
NIC indicator codes........................................................................................................................................................ 252
Power supply unit indicator codes..............................................................................................................................252
Drive indicator codes..................................................................................................................................................... 253
Using system diagnostics..............................................................................................................................................254
Dell Embedded System Diagnostics..................................................................................................................... 254
Chapter 11: Getting help............................................................................................................ 256
Recycling or End-of-Life service information.......................................................................................................... 256
Contacting Dell Technologies...................................................................................................................................... 256
Accessing system information by using QRL........................................................................................................... 256
Quick Resource Locator for PowerEdge T560 system................................................................................... 257
Receiving automated support with Secure Connect Gateway (SCG)...............................................................257
Chapter 12: Documentation resources....................................................................................... 258
Contents 7

About this document
This document provides an overview about the system, information about installing and replacing components, diagnostic tools,
and guidelines to be followed while installing certain components.
1
8 About this document

Dell PowerEdge T560 system overview
The PowerEdge T560 system is a 2-socket 4.5U tower server that supports:
●Up to two 4th Generation Intel ®Xeon Scalable processors with up to 32 cores per processor
●16 RDIMM slots
●Two redundant AC or DC power supply units
●Up to 12 x 3.5-inch SAS/SATA HDD drives
●Up to 8 x 3.5-inch SAS/SATA HDD drives
●Up to 8 x 3.5-inch SAS/ SATA HDD + 8 x 2.5-inch NVMe SSD drives
●Up to 8 x 2.5-inch SAS/SATA HDD drives
●Up to 16 x 2.5-inch SAS/SATA HDD drives
●Up to 24 x 2.5-inch SAS/SATA HDD drives
NOTE: For more information about how to hot swap NVMe PCIe SSD U.2 device, see the Dell Express Flash NVMe
PCIe SSD User's Guide at https://www.dell.com/support > Browse all Products > Data Center Infrastructure >
Storage Adapters & Controllers > Dell PowerEdge Express Flash NVMe PCIe SSD > Documentation > Manuals
and Documents.
NOTE: All instances of SAS, SATA, and NVMe drives are referred to as drives in this document, unless specified otherwise.
CAUTION: Do not install GPUs, network cards, or other PCIe devices on your system that are not validated
and tested by Dell. Damage caused by unauthorized and invalidated hardware installation will null and void the
system warranty.
Topics:
•Front view of the system
•Rear view of the system
•Inside the system
•Locating the Express Service Code and Service Tag
•System information labels
2
Dell PowerEdge T560 system overview 9

Front view of the system
Figure 1. Front view of 12 x 3.5-inch drive system
Table 1. Features available on the front of the system
Item Ports, panels, and slots Icon Description
1 Power button Indicates if the system is
powered on or off. Press
the power button to manually
power on or off the system.
2 System health and ID
indicator
Indicates the system health.
For more information, see the
System health and system ID
indicator codes section.
3 Express Service Tag N/A A slide-out label panel
that contains the Express
Service Tag that has system
information such as Service
Tag, NIC, MAC address, and
so on. If you have opted for
the secure default access to
10 Dell PowerEdge T560 system overview

Table 1. Features available on the front of the system (continued)
Item Ports, panels, and slots Icon Description
iDRAC, the Information tag
will also contain the iDRAC
secure default password.
4 Status LED indicators N/A Indicates the status of the
system. For more information,
see the Status LED indicators
section.
5 iDRAC Direct (Micro-AB USB)
port
The iDRAC Direct (Micro-AB
USB) port enables you to
access the iDRAC direct
Micro-AB USB features.
For more information, see
the Integrated Dell Remote
Access Controller User's
Guide at www.dell.com/
poweredgemanuals.
6 iDRAC status LED N/A The iDRAC Direct LED
indicator lights up to indicate
that the port is connected
and is being used as a part
of the iDRAC subsystem. For
more information, see iDRAC
Direct LED indicator codes
7 USB 2.0 port Supports 4-pin, USB 2.0
compliant devices.
8 USB 3.0 port Supports 9-pin, USB 3.0
compliant devices
9 Drive Bay N/A Enables you to install
SAS/SATA drives that are
supported on your system.
Dell PowerEdge T560 system overview 11

Figure 2. Front view of 24 x 2.5-inch drive system
Table 2. Features available on the front of the system
Item Ports, panels, and slots Icon Description
1 Power button Indicates if the system is
powered on or off. Press
the power button to manually
power on or off the system.
2 System health and ID
indicator
Indicates the system health.
For more information, see the
System health and system ID
indicator codes section.
3 Express Service Tag N/A A slide-out label panel
that contains the Express
Service Tag that has system
information such as Service
Tag, NIC, MAC address, and
so on. If you have opted for
the secure default access to
iDRAC, the Information tag
will also contain the iDRAC
secure default password.
12 Dell PowerEdge T560 system overview

Table 2. Features available on the front of the system (continued)
Item Ports, panels, and slots Icon Description
4 Status LED indicators N/A Indicates the status of the
system. For more information,
see the Status LED indicators
section.
5 iDRAC Direct (Micro-AB USB)
port
The iDRAC Direct (Micro-AB
USB) port enables you to
access the iDRAC direct
Micro-AB USB features.
For more information, see
the Integrated Dell Remote
Access Controller User's
Guide at www.dell.com/
poweredgemanuals.
6 iDRAC status LED N/A The iDRAC Direct LED
indicator lights up to indicate
that the port is connected
and is being used as a part
of the iDRAC subsystem. For
more information, see iDRAC
Direct LED indicator codes
7 USB 2.0 port Supports 4-pin, USB 2.0
compliant devices.
8 USB 3.0 port Supports 9-pin, USB 3.0
compliant devices
9 Drive Bay N/A Enables you to install
SAS/SATA drives that are
supported on your system.
Dell PowerEdge T560 system overview 13

Figure 3. Front view of 16 x 2.5-inch drive system
Table 3. Features available on the front of the system
Item Ports, panels, and slots Icon Description
1 Power button Indicates if the system is
powered on or off. Press
the power button to manually
power on or off the system.
2 System health and ID
indicator
Indicates the system health.
For more information, see the
System health and system ID
indicator codes section.
3 Express Service Tag N/A A slide-out label panel
that contains the Express
Service Tag that has system
information such as Service
Tag, NIC, MAC address, and
so on. If you have opted for
the secure default access to
iDRAC, the Information tag
will also contain the iDRAC
secure default password.
14 Dell PowerEdge T560 system overview

Table 3. Features available on the front of the system (continued)
Item Ports, panels, and slots Icon Description
4 Status LED indicators N/A Indicates the status of the
system. For more information,
see the Status LED indicators
section.
5 iDRAC Direct (Micro-AB USB)
port
The iDRAC Direct (Micro-AB
USB) port enables you to
access the iDRAC direct
Micro-AB USB features.
For more information, see
the Integrated Dell Remote
Access Controller User's
Guide at www.dell.com/
poweredgemanuals.
6 iDRAC status LED N/A The iDRAC Direct LED
indicator lights up to indicate
that the port is connected
and is being used as a part
of the iDRAC subsystem. For
more information, see iDRAC
Direct LED indicator codes
7 USB 2.0 port Supports 4-pin, USB 2.0
compliant devices.
8 USB 3.0 port Supports 9-pin, USB 3.0
compliant devices
9 Drive Bay N/A Enables you to install
SAS/SATA drives that are
supported on your system.
Dell PowerEdge T560 system overview 15

Figure 4. Front view of 8 x 3.5-inch + 8 x 2.5-inch drive system
Table 4. Features available on the front of the system
Item Ports, panels, and slots Icon Description
1 Power button Indicates if the system is
powered on or off. Press
the power button to manually
power on or off the system.
2 System health and ID
indicator
Indicates the system health.
For more information, see the
System health and system ID
indicator codes section.
3 Express Service Tag N/A A slide-out label panel
that contains the Express
Service Tag that has system
information such as Service
Tag, NIC, MAC address, and
so on. If you have opted for
the secure default access to
iDRAC, the Information tag
will also contain the iDRAC
secure default password.
16 Dell PowerEdge T560 system overview

Table 4. Features available on the front of the system (continued)
Item Ports, panels, and slots Icon Description
4 Status LED indicators N/A Indicates the status of the
system. For more information,
see the Status LED indicators
section.
5 iDRAC Direct (Micro-AB USB)
port
The iDRAC Direct (Micro-AB
USB) port enables you to
access the iDRAC direct
Micro-AB USB features.
For more information, see
the Integrated Dell Remote
Access Controller User's
Guide at www.dell.com/
poweredgemanuals.
6 iDRAC status LED N/A The iDRAC Direct LED
indicator lights up to indicate
that the port is connected
and is being used as a part
of the iDRAC subsystem. For
more information, see iDRAC
Direct LED indicator codes
7 USB 2.0 port Supports 4-pin, USB 2.0
compliant devices.
8 USB 3.0 port Supports 9-pin, USB 3.0
compliant devices
9 2.5-inch Drive Bay N/A Enables you to install NVMe
drives that are supported on
your system
10 3.5-inch Drive Bay N/A Enables you to install
SAS/SATA drives that are
supported on your system.
Dell PowerEdge T560 system overview 17

Figure 5. Front view of 8 x 3.5-inch drive system
Table 5. Features available on the front of the system
Item Ports, panels, and slots Icon Description
1 Power button Indicates if the system is
powered on or off. Press
the power button to manually
power on or off the system.
2 System health and ID
indicator
Indicates the system health.
For more information, see the
System health and system ID
indicator codes section.
3 Express Service Tag N/A A slide-out label panel
that contains the Express
Service Tag that has system
information such as Service
Tag, NIC, MAC address, and
so on. If you have opted for
the secure default access to
iDRAC, the Information tag
will also contain the iDRAC
secure default password.
18 Dell PowerEdge T560 system overview

Table 5. Features available on the front of the system (continued)
Item Ports, panels, and slots Icon Description
4 Status LED indicators N/A Indicates the status of the
system. For more information,
see the Status LED indicators
section.
5 iDRAC Direct (Micro-AB USB)
port
The iDRAC Direct (Micro-AB
USB) port enables you to
access the iDRAC direct
Micro-AB USB features.
For more information, see
the Integrated Dell Remote
Access Controller User's
Guide at www.dell.com/
poweredgemanuals.
6 iDRAC status LED N/A The iDRAC Direct LED
indicator lights up to indicate
that the port is connected
and is being used as a part
of the iDRAC subsystem. For
more information, see iDRAC
Direct LED indicator codes
7 USB 2.0 port Supports 4-pin, USB 2.0
compliant devices.
8 USB 3.0 port Supports 9-pin, USB 3.0
compliant devices
9 Drive Bay N/A Enables you to install
SAS/SATA drives that are
supported on your system.
Dell PowerEdge T560 system overview 19

Figure 6. Front view of 8 x 2.5-inch drive system
Table 6. Features available on the front of the system
Item Ports, panels, and slots Icon Description
1 Power button Indicates if the system is
powered on or off. Press
the power button to manually
power on or off the system.
2 System health and ID
indicator
Indicates the system health.
For more information, see the
System health and system ID
indicator codes section.
3 Express Service Tag N/A A slide-out label panel
that contains the Express
Service Tag that has system
information such as Service
Tag, NIC, MAC address, and
so on. If you have opted for
the secure default access to
iDRAC, the Information tag
will also contain the iDRAC
secure default password.
20 Dell PowerEdge T560 system overview