Dell Precision KR019 User manual

www.dell.com | support.dell.com
Dell Precision™ R5400
Setup and Quick Reference Guide
This guide provides an overview of features, specifications, and quick setup,
software, and troubleshooting information for your computer. For more
information about your operating system, devices, and other technologies, see
the Dell Technology Guide at support.dell.com.
Model WMTE01

Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
If you purchased a Dell™ n Series computer, any references in this document to
Microsoft
®
Windows
®
operating systems are not applicable.
____________________
Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarksusedinthis text:Dell,DellPrecision,DellConnect,DellMediaDirect,andthe DELLlogo
are trademarks of Dell Inc.; Intel and Xeon are registered trademarks of Intel Corporation in the U.S.
and other countries; Bluetooth is a registered trademark owned by Bluetooth SIG, INC., and is used
by Dell under license; Microsoft, Windows,Windows Vista, and the Windows Vista start button logo
are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or
other countries.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Thisproductincorporatescopyrightprotectiontechnologythatisprotectedbymethodclaimsofcertain
U.S.patents and other intellectual property rights owned by MacrovisionCorporation and other rights
owners. Use of this copyright protection technology must be authorized by Macrovision Corporation,
and is intended for home and other limited viewing uses only unless otherwise authorized by
Macrovision Corporation. Reverse engineering or disassembly is prohibited.
Model WMTE01
June 2008 P/N KR019 Rev. A00

Contents 3
Contents
1 About Your Computer. . . . . . . . . . . . . . . . . 7
Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7
Back View . . . . . . . . . . . . . . . . . . . . . . . . . 7
Back Panel Connectors . . . . . . . . . . . . . . . . . . 8
2 Setting Up Your Computer . . . . . . . . . . . . . 9
Quick Setup . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting to the Internet . . . . . . . . . . . . . . . . 13
Setting Up Your Internet Connection . . . . . . . . 13
Transferring Information to a New Computer . . . . . . 15
Microsoft Windows Vista. . . . . . . . . . . . . . 15
Microsoft Windows XP . . . . . . . . . . . . . . . 15
3 Specifications . . . . . . . . . . . . . . . . . . . . . 19
4 Troubleshooting. . . . . . . . . . . . . . . . . . . . 29
Troubleshooting Tools . . . . . . . . . . . . . . . . . . 29
Power Light . . . . . . . . . . . . . . . . . . . . . 29
Beep Codes . . . . . . . . . . . . . . . . . . . . . 30
Error Messages. . . . . . . . . . . . . . . . . . . 32
System Messages . . . . . . . . . . . . . . . . . 37

4Contents
Troubleshooting Software and Hardware
Problems . . . . . . . . . . . . . . . . . . . . . . 38
Dell Diagnostics. . . . . . . . . . . . . . . . . . . 39
Troubleshooting Tips . . . . . . . . . . . . . . . . . . . 44
Power Problems . . . . . . . . . . . . . . . . . . 45
Memory Problems . . . . . . . . . . . . . . . . . 46
Lockups and Software Problems . . . . . . . . . . 47
Dell Technical Update Service . . . . . . . . . . . 49
Dell Support Utility . . . . . . . . . . . . . . . . . 49
5 Reinstalling Software . . . . . . . . . . . . . . 51
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Identifying Drivers . . . . . . . . . . . . . . . . . 51
Reinstalling Drivers and Utilities . . . . . . . . . . 52
Restoring Your Operating System . . . . . . . . . . . . 55
Using Microsoft Windows System Restore . . . . . 56
Using Dell Factory Image Restore and Dell
PC Restore . . . . . . . . . . . . . . . . . . . . . 57
Using the Operating System Media. . . . . . . . . 60
6 Finding Information . . . . . . . . . . . . . . . . 63
7 Getting Help . . . . . . . . . . . . . . . . . . . . . . 65
Obtaining Assistance . . . . . . . . . . . . . . . . . . 65
Technical Support and Customer Service . . . . . 66
DellConnect™. . . . . . . . . . . . . . . . . . . . 66
Online Services . . . . . . . . . . . . . . . . . . . 66
AutoTech Service . . . . . . . . . . . . . . . . . . 67
Automated Order-Status Service . . . . . . . . . . 67

Contents 5
Problems With Your Order. . . . . . . . . . . . . . . . 67
Product Information . . . . . . . . . . . . . . . . . . . 68
Returning Items for Warranty Repair or Credit . . . . . 68
Before You Call . . . . . . . . . . . . . . . . . . . . . 69
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 71
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73

6Contents

About Your Computer 7
About Your Computer
Front View
Back View
1 power button, power light 2 drive activity light
3 network activity lights (2) 4 diagnostic lights (4)
5 USB 2.0 connectors (2) 6 optical drive
7 optical drive eject button 8 hard drive bays (2)
1 power connector 2 expansion card slots
3 back panel connectors
35142678
2
3
1

8About Your Computer
Back Panel Connectors
1 network link integrity light 2 network adapter connector (primary)
3 network activity light 4 line-out connector
5 line-in connector 6 serial connectors (2)
7 keyboard connector 8 mouse connector
9 USB 2.0 connectors (3) 10 network activity light
11 network adapter connector
(secondary)
12 network link integrity light
7965
4
8
123
12 11 10

Setting Up Your Computer 9
Setting Up Your Computer
Quick Setup
CAUTION: Before you begin any of the procedures in this section, read and follow
the safety instructions provided with your computer.
This section describes the steps to set up your computer for the first time.
1
Unpack your computer and identify each item.
Keep all shipping materials in case you need them later.
NOTE: Some items included with your computer may not be required for
installation (see your rack installation documentation for installation
instructions).

10 Setting Up Your Computer
2 Install the rails and the computer in the rack.
See your rack installation documentation for safety instructions and
instructions on installing your computer in a rack.
3 Connect the keyboard and mouse.

Setting Up Your Computer 11
4 Connect the monitor (optional).
5 Connect the computer and monitor (optional) power cables.

12 Setting Up Your Computer
6Attach the power cable retention bracket on the right bend of the power
supply handle. Bend the power cable into a loop as shown in the
illustration and attach the cable to the bracket’s cable clasp.
7
Plug the other end of the power cable into a grounded electrical outlet or a
separate power source such as an uninterrupted power supply (UPS) or a
power distribution unit (PDU).
8 Press the power button on the computer and monitor (optional).
Adjust the monitor's controls, as needed, until the displayed image is
satisfactory.

Setting Up Your Computer 13
9 Install the bezel (optional).
Connecting to the Internet
NOTE: ISPs and ISP offerings vary by country.
To connect to the Internet, you need a network connection and an Internet
service provider (ISP). Contact your ISP for setup instructions.
Setting Up Your Internet Connection
To set up an Internet connection with an ISP desktop shortcut:
1
Save and close any open files, and exit any open programs.
2 Double-click the ISP icon on the Microsoft
®
Windows
®
desktop.
3 Follow the instructions on the screen to complete the setup.
If you do not have an ISP icon on your desktop or if you want to set up an
Internet connection with a different ISP, perform the steps in the appropriate
section below.
NOTE: If you are having problems connecting to the Internet, see your Dell
Technology Guide at support.dell.com. If you cannot connect to the Internet, but
have successfully connected in the past, your ISP may have a service outage.
Contact your ISP to check the service status, or try connecting again later.
NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to
the Internet wizard can help you get one.

14 Setting Up Your Computer
Microsoft Windows Vista®
1 Save and close any open files, and exit any open programs.
2 Click the Windows Vista Start button™ , and then click Control
Panel
.
3 Under Network and Internet, click Connect to the Internet .
The
Connect to the Internet window appears.
4 In the Connect to the Internet window, click either Broadband (PPPoE)
or
Dial-up , depending on how you want to connect:
• Choose
Broadband if you are using a DSL, satellite modem, cable TV
modem, or Bluetooth
®
wireless technology connection.
• Chose
Dial-up if you are using a dial-up modem or ISDN.
NOTE: If you do not know which type of connection to select, click Help me
choose or contact your ISP.
5 Follow the instructions on the screen and use the setup information
provided by your ISP to complete the setup.
Microsoft Windows XP
1 Save and close any open files, and exit any open programs.
2 Click Start → Internet Explorer .
The
New Connection Wizard appears.
3 Click Connect to the Internet .
4 In the next window, click the appropriate option:
• If you do not have an ISP and want to select one, click
Choose from a
list of Internet service providers (ISPs)
.
• If you have already obtained setup information from your ISP but you
did not receive a setup CD, click
Set up my connection manually .
• If you have a CD, click
Use the CD I got from an ISP .
5 Click Next .
If you selected
Set up my connection manually , continue to step 6.
Otherwise, follow the instructions on the screen to complete the setup.

Setting Up Your Computer 15
6 Click the appropriate option under How do you want to connect to the
Internet?
, and then click Next .
NOTE: If you do not know which type of connection to select, contact your
ISP.
7 Use the setup information provided by your ISP to complete the setup.
Transferring Information to a New Computer
Microsoft Windows Vista
1 Click the Windows Vista Start button , and then click Transfer files
and settings
→ Start Windows Easy Transfer.
2 In the User Account Control dialog box, click Continue .
3 Click Start a new transfer or Continue a transfer in progress .
4 Follow the instructions provided on the screen by the Windows Easy
Transfer wizard.
Microsoft Windows XP
The Microsoft Windows XP operating system provides the Files and Settings
Transfer Wizard to transfer data, such as:
• E-mail messages
• Toolbar settings
• Window sizes
• Internet bookmarks
You can transfer data from one computer to another computer over a network
or serial connection, or by storing the data on removable media, such as a
writable CD or DVD.
NOTE: You can transfer information from one computer to another computer by
directly connecting a serial cable to the input/output (I/O) ports of the two
computers.
For instructions on setting up a direct cable connection between two computers,
see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable
Connection Between Two Computers in Windows XP. This information may not be
available in certain countries.

16 Setting Up Your Computer
Using the Files and Settings Transfer Wizard requires the Operating System
installation media that came with your computer or a wizard disk, which the
wizard can create for you.
NOTE: For more information about transferring data, search support.dell.com for
document #154781 (What Are The Different Methods To Transfer Files From My Old
Computer To My New Dell™ Computer Using the Microsoft®Windows®XP
Operating System?).
NOTE: Access to the Dell Knowledge Base document may not be available in
certain countries.
Files and Settings Transfer Wizard (With the Operating System Media)
NOTE: The Files and Settings Transfer Wizard designates the source computer
from which data is to be transferred as the old computer, and designates the
destination computer to which the data is going to be transferred as the new
computer.
PREPARE THE DESTINATION COMPUTER FOR THE FILE TRANSFER
1 Click Start → All Programs → Accessories → System Tools → Files and
Settings Transfer Wizard
.
2 Under Which computer is this? , click New computer , and click Next .
3 Under Do you have a Windows XP CD? , click I will use the wizard from
the Windows XP CD
, and click Next .
4 Review the information under Now go to your old computer , and then go
to the source computer. Do
not click Next .
COPY DATA FROM THE SOURCE COMPUTER
1 Insert the Windows XP Operating System installation media into the
source computer.
The
Welcome to Microsoft Windows XP screen appears.
2 Click Perform additional tasks .
3 Under What do you want to do? , click Transfer files and settings .
The
Files and Settings Transfer Wizard window appears.
4 Click Next .
5 Under Which computer is this? , click Old Computer , and click Next .

Setting Up Your Computer 17
6 Under Select a transfer method , click the transfer method of your choice,
and click
Next .
7 Under What do you want to transfer? , click to select the data you want to
transfer, and click
Next .
The selected data is copied and the
Completing the Collection Phase
screen appears.
8 Click Finish .
TRANSFER DATA TO THE DESTINATION COMPUTER
1 Go to the destination computer.
2 Under Now go to your old computer , click Next .
3 Under Where are the files and settings? , click to select the method you
chose for transferring your settings and files, and then click
Next .
The wizard reads the collected files and settings and applies them to the
destination computer. When the transfer is complete, the
Finished screen
appears.
4 Click Finished , and then restart the computer.
Files and Settings Transfer Wizard (Without the Operating System Media)
To run the Files and Settings Transfer Wizard without the Operating System
installation media, you must create a wizard disk. The wizard disk allows you
to create a backup image file on removable media.
NOTE: The Files and Settings Transfer Wizard designates the source computer
from which data is to be transferred as the old computer, and designates the
destination computer to which the data is going to be transferred as the new
computer.
CREATE AWIZARD DISK
1 On the destination computer, click Start → All Programs → Accessories →
System Tools
→ Files and Settings Transfer Wizard .
2 Under Which computer is this? , click New computer , and click Next .
3 Under Do you have a Windows XP CD? , click I want to create a Wizard
Disk in the following drive
, and click Next.
4 Insert removable media, such as a writable CD or DVD, and click OK .

18 Setting Up Your Computer
5 Review the information under Now go to your old computer , and then go
to the source computer. Do
not click Next .
COPY DATA FROM THE SOURCE COMPUTER
1 Insert the wizard disk into the source computer.
2 Click Start → Run .
3 Click Browse... and navigate to fastwiz on the wizard disk, and click OK .
4 Under Which computer is this? , click Old Computer , and click Next .
5 Under Select a transfer method , click the transfer method of your choice,
and click
Next .
6 Under What do you want to transfer? , click to select the data you want to
transfer, and click
Next .
The selected data is copied and the
Completing the Collection Phase
screen appears.
7 Click Finish .
TRANSFER DATA TO THE DESTINATION COMPUTER
1 Go to the destination computer.
2 Under Now go to your old computer , click Next .
3 Under Where are the files and settings? , click to select the method you
chose for transferring your settings and files, and click
Next .
The wizard reads the collected files and settings and applies them to the
destination computer. When the transfer is complete, the
Finished screen
appears.
4 Click Finished , and then restart the computer.

Specifications 19
Specifications
NOTE: Offerings may vary by region. For more information regarding the
configuration of your computer, click Start→ Help and Support and select the
option to view information about your computer.
Processor
Processor type one or two Dual-Core Intel®Xeon® 5200 processors
one or two Quad-Core Intel Xeon 5400 processors
Level 2 (L2) cache Dual-Core Intel Xeon 5200 processor: 6 MB
Quad-Core Intel Xeon 5400 processor: 12 MB
Front side bus (FSB) 1333 MHz
System Information
Chipset Intel 5400
Data bus width 64 bits
Address bus width 38 bits
DMA channels seven
Interrupt levels 24
BIOS chip (NVRAM) 8 Mb

20 Specifications
NIC integrated network interface with ASF 2.0 support as
defined by DMTF, capable of 10/100/1000-Mbps
communication:
• green — A good connection exists between a
10-Mbps network and the computer.
• orange — A good connection exists between a
100-Mbps network and the computer.
• yellow — A good connection exists between a
1000-Mbps (1-Gb) network and the computer.
• off — The computer is not detecting a physical
connection to the network.
NOTE: ASF 2.0 support and wakeup on LAN are not
available on the secondary NIC and are not available on
the primary NIC in teaming mode.
RAID support RAID 0 and RAID 1 (mirroring)
Memory
Type 667-MHz DDR2 ECC fully buffered DIMMs (FBD)
Memory connectors four
Memory capacities 256 MB, 512 MB, 1 GB, 2 GB, 4 GB, and 8 GB
Minimum memory 256 MB
Maximum memory 32 GB
Drives
Externally accessible up to two 3.5-inch drive bays (FlexBay)
one 5.25-inch slimline drive bay
NOTICE: Hard drives are not hot swappable.
Available devices up to two 3.5-inch SATA hard drives
one slimline SATA optical drive
Video
Type PCI Express x16 (two slots)
System Information (continued)