Dell PowerVault MD3200i Series User manual

Dell PowerVault MD3200i
and MD3220i Storage Arrays
Owner’s Manual
Regulatory Model: E03J Series and E04J Series
Regulatory Type: E03J001 and E04J001
book.book Page 1 Saturday, September 24, 2011 9:06 AM

Notes, Cautions, and Warnings
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
CAUTION: A CAUTION indicates potential damage to hardware or loss of data if
instructions are not followed.
WARNING: A WARNING indicates a potential for property damage, personal
injury, or death.
____________________
Information in this publication is subject to change without notice.
© 2010–2011 Dell Inc. All rights reserved.
Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.
is strictly forbidden.
Trademarks used in this text: Dell™, the DELL logo, PowerEdge™, PowerVault™, and
OpenManage™ are trademarks of Dell Inc. Intel
®
is a registered trademarks of Intel Corporation in
the U.S. and other countries. Microsoft®, Windows®, Windows Server®, MS-DOS®, and Internet
Explorer®are either trademarks or registered trademarks of Microsoft Corporation in the United States
and/or other countries. Red Hat®and Red Hat Enterprise Linux®are registered trademarks of Red
Hat, Inc. in the United States and other countries. SUSE®is a registered trademark of Novell, Inc. in
the United States and other countries.
Other trademarks and trade names may be used in this publication to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Regulatory Model: E03J Series and E04J Series
Regulatory Type: E03J001 and E04J001
2011 - 09 Rev. A01
book.book Page 2 Saturday, September 24, 2011 9:06 AM

Contents 3
Contents
1 Introduction . . . . . . . . . . . . . . . . . . . . . . . 19
About This Document . . . . . . . . . . . . . . . . . . 19
Inside the box of the Dell PowerVault
MD3200i Series Storage Array . . . . . . . . . . . . . 19
MD3200i Series Storage Array . . . . . . . . . . . 20
Dell PowerVault Modular Disk
Storage Manager . . . . . . . . . . . . . . . . . . 20
Dell PowerVault Modular Disk
Configuration Utility. . . . . . . . . . . . . . . . . 20
Other Information You May Need . . . . . . . . . . . . 20
2 Planning: About Your Storage Array . . . . 23
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 23
Hardware Features . . . . . . . . . . . . . . . . . . . 24
Front-Panel Features and Indicators . . . . . . . 24
Back Panel Features and Indicators . . . . . . . . 27
Hard-Drive Indicator Patterns . . . . . . . . . . . . . . 28
Power Supply and Cooling Fan Features . . . . . . . . 29
Power Indicator Codes and Features . . . . . . . . . . 30
book.book Page 3 Saturday, September 24, 2011 9:06 AM

4Contents
3 Planning: RAID Controller Modules. . . . 31
RAID Controller Modules . . . . . . . . . . . . . . . . 31
RAID Controller Module Connectors
and Features . . . . . . . . . . . . . . . . . . . . . . . 32
RAID Controller Module—Additional Features . . . . . 34
Battery Backup Unit . . . . . . . . . . . . . . . . 34
Storage Array Thermal Shutdown . . . . . . . . . 34
System Password Reset . . . . . . . . . . . . . . 35
Cache Functions and Features. . . . . . . . . . . . . . 35
Cache Mirroring. . . . . . . . . . . . . . . . . . . 35
Write-Back Cache . . . . . . . . . . . . . . . . . 35
Write-Through Cache. . . . . . . . . . . . . . . . 36
4 Planning: MD3200i Series Storage
Array Terms and Concepts . . . . . . . . . . . 37
Physical Disks, Virtual Disks, and Disk Groups . . . . . 37
Physical Disks . . . . . . . . . . . . . . . . . . . . 37
Physical Disk States . . . . . . . . . . . . . . . . 38
Self-Monitoring Analysis and
Reporting Technology. . . . . . . . . . . . . . . . 39
Virtual Disks and Disk Groups . . . . . . . . . . . 39
Virtual Disk States . . . . . . . . . . . . . . . . . 40
RAID Levels. . . . . . . . . . . . . . . . . . . . . . . . 40
RAID Level Usage . . . . . . . . . . . . . . . . . . 41
Segment Size. . . . . . . . . . . . . . . . . . . . . . . 42
Virtual Disk Operations . . . . . . . . . . . . . . . . . 43
Virtual Disk Initialization . . . . . . . . . . . . . . 43
Background Initialization . . . . . . . . . . . . . . 43
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Contents 5
Foreground Initialization . . . . . . . . . . . . . . 43
Consistency Check . . . . . . . . . . . . . . . . . 44
Media Verification . . . . . . . . . . . . . . . . . 44
Cycle Time . . . . . . . . . . . . . . . . . . . . . 44
Virtual Disk Operations Limit . . . . . . . . . . . . 45
Disk Group Operations. . . . . . . . . . . . . . . . . . 45
RAID Level Migration . . . . . . . . . . . . . . . . 45
Segment Size Migration . . . . . . . . . . . . . . 45
Virtual Disk Capacity Expansion . . . . . . . . . . 46
Disk Group Expansion . . . . . . . . . . . . . . . 46
Disk Group Defragmentation . . . . . . . . . . . . 46
Disk Group Operations Limit . . . . . . . . . . . . 47
RAID Background Operations Priority . . . . . . . . . 47
Virtual Disk Migration and Disk Roaming. . . . . . . . 48
Disk Migration . . . . . . . . . . . . . . . . . . . 48
Disk Roaming . . . . . . . . . . . . . . . . . . . . 50
Advanced Features . . . . . . . . . . . . . . . . . . . 50
Host Server-to-Virtual Disk Mapping. . . . . . . . 51
Host Types . . . . . . . . . . . . . . . . . . . . . 51
Snapshot Virtual Disks . . . . . . . . . . . . . . . 51
Snapshot Repository Virtual Disk. . . . . . . . . . 52
Virtual Disk Copy . . . . . . . . . . . . . . . . . . 53
Virtual Disk Recovery . . . . . . . . . . . . . . . . 54
Using Snapshot and Disk Copy Together. . . . . . 54
Multi-Path Software . . . . . . . . . . . . . . . . . . . 54
Preferred and Alternate
Controllers and Paths. . . . . . . . . . . . . . . . 55
Virtual Disk Ownership . . . . . . . . . . . . . . . 55
Load Balancing . . . . . . . . . . . . . . . . . . . . . 56
book.book Page 5 Saturday, September 24, 2011 9:06 AM

6Contents
Monitoring MD3200i Series System
Performance . . . . . . . . . . . . . . . . . . . . . . . 57
5 Configuration: Overview . . . . . . . . . . . . 61
User Interface . . . . . . . . . . . . . . . . . . . . . . 61
Enterprise Management Window . . . . . . . . . 62
Array Management Window . . . . . . . . . . . . 63
6 Configuration: About Your
Storage Array . . . . . . . . . . . . . . . . . . . . . 65
Out-of-Band and In-Band Management . . . . . . . . . 65
Storage Arrays . . . . . . . . . . . . . . . . . . . . . . 66
Adding Storage Arrays . . . . . . . . . . . . . . . 66
Setting Up Your Storage Array . . . . . . . . . . . 68
Locating Storage Arrays . . . . . . . . . . . . . . 69
Naming or Renaming Storage Arrays. . . . . . . . 70
Setting a Password . . . . . . . . . . . . . . . . . 71
Viewing Storage Array Connections . . . . . . . . 72
Adding/Editing a Comment to an Existing
Storage Array . . . . . . . . . . . . . . . . . . . . 73
Removing Storage Arrays. . . . . . . . . . . . . . 73
Enabling Premium Features. . . . . . . . . . . . . 74
Failover Alert Display . . . . . . . . . . . . . . . . 74
Changing the Cache Settings on the
Storage Array . . . . . . . . . . . . . . . . . . . . 74
Changing Expansion Enclosure
ID Numbers . . . . . . . . . . . . . . . . . . . . . 75
Changing the Enclosure Order in the
Physical Pane . . . . . . . . . . . . . . . . . . . . 75
Configuring Alert Notifications . . . . . . . . . . . . . 76
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Contents 7
Configuring E-mail Alerts . . . . . . . . . . . . . . 76
Configuring SNMP Alerts. . . . . . . . . . . . . . 79
Battery Settings . . . . . . . . . . . . . . . . . . . . . 80
Setting the Storage Array RAID Controller
Module Clocks . . . . . . . . . . . . . . . . . . . 81
7 Configuration: Using iSCSI . . . . . . . . . . . 83
Changing the iSCSI Target Authentication . . . . . . . 83
Entering Mutual Authentication Permissions. . . . . . 84
Creating CHAP Secrets . . . . . . . . . . . . . . . . . 84
Initiator CHAP Secret. . . . . . . . . . . . . . . . 85
Target CHAP Secret . . . . . . . . . . . . . . . . 85
Valid Characters for CHAP Secrets . . . . . . . . 85
Changing the iSCSI Target Identification . . . . . . . . 86
Changing the iSCSI Target Discovery Settings . . . . . 86
Configuring the iSCSI Host Ports . . . . . . . . . . . . 87
Advanced iSCSI Host Ports Settings . . . . . . . . . . 89
Viewing or Ending an iSCSI Session . . . . . . . . . . 90
Viewing iSCSI Statistics and Setting
Baseline Statistics. . . . . . . . . . . . . . . . . . . . 91
Edit, Remove, or Rename Host Topology . . . . . . . . 92
8 Configuration: Event Monitor . . . . . . . . . 93
Enabling or Disabling the Event Monitor . . . . . . . . 93
Windows . . . . . . . . . . . . . . . . . . . . . . 94
book.book Page 7 Saturday, September 24, 2011 9:06 AM

8Contents
Linux. . . . . . . . . . . . . . . . . . . . . . . . . 94
9 Configuration: About Your Host . . . . . . . 95
Configuring Host Access. . . . . . . . . . . . . . . . . 95
Using the Mappings Tab . . . . . . . . . . . . . . . . . 96
Defining a Host . . . . . . . . . . . . . . . . . . . 96
Removing Host Access. . . . . . . . . . . . . . . . . . 98
Managing Host Groups. . . . . . . . . . . . . . . . . . 98
Creating a Host Group . . . . . . . . . . . . . . . 98
Moving a Host to a Different Host Group . . . . . . 99
Removing a Host Group . . . . . . . . . . . . . . 100
Host Topology . . . . . . . . . . . . . . . . . . . 100
Starting or Stopping the Host
Context Agent . . . . . . . . . . . . . . . . . . . 101
I/O Data Path Protection . . . . . . . . . . . . . . . . 102
Managing Host Port Identifiers . . . . . . . . . . . . 103
10 Configuration: Disk Groups
and Virtual Disks . . . . . . . . . . . . . . . . . . 105
Creating Disk Groups and Virtual Disks . . . . . . . . 105
Creating Disk Groups . . . . . . . . . . . . . . . 106
Locating a Disk Group . . . . . . . . . . . . . . 108
Creating Virtual Disks . . . . . . . . . . . . . . . 108
Changing the Virtual Disk
Modification Priority . . . . . . . . . . . . . . . 110
Changing the Virtual Disk Cache Settings . . . . 111
Changing the Segment Size of
a Virtual Disk . . . . . . . . . . . . . . . . . . . 113
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Contents 9
Changing the I/O Type . . . . . . . . . . . . . . . 114
Choosing an Appropriate Physical Disk Type . . . . . . 115
Physical Disk Security with Self
Encrypting Disk . . . . . . . . . . . . . . . . . . . . . 115
Creating a Security Key. . . . . . . . . . . . . . . 118
Changing a Security Key . . . . . . . . . . . . . . 119
Saving a Security Key . . . . . . . . . . . . . . . 121
Validate Security Key . . . . . . . . . . . . . . . . 122
Unlocking Secure Physical Disks. . . . . . . . . . 122
Erasing Secure Physical Disks . . . . . . . . . . . 122
Configuring Hot Spare Physical Disks . . . . . . . . . 123
Hot Spares and Rebuild. . . . . . . . . . . . . . . 125
Global Hot Spares . . . . . . . . . . . . . . . . . 125
Hot Spare Operation . . . . . . . . . . . . . . . . 125
Hot Spare Drive Protection . . . . . . . . . . . . . 126
Enclosure Loss Protection. . . . . . . . . . . . . . . . 126
Host-to-Virtual Disk Mapping . . . . . . . . . . . . . . 128
Creating Host-to-Virtual Disk Mappings . . . . . . 129
Modifying and Removing
Host-to-Virtual Disk Mapping. . . . . . . . . . . . 130
Changing Controller Ownership
of the Virtual Disk . . . . . . . . . . . . . . . . . . 131
Removing Host-to-Virtual Disk Mapping . . . . . . 132
Changing the RAID Controller Module
Ownership of a Disk Group . . . . . . . . . . . . . 132
Changing the RAID Level of a Disk Group . . . . . 133
Removing a Host-to-Virtual Disk Mapping
Using Linux DMMP . . . . . . . . . . . . . . . . . 134
Restricted Mappings. . . . . . . . . . . . . . . . . . . 136
Changing the RAID Controller Module
Ownership of a Virtual Disk or a Disk Group . . . . 137
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10 Contents
Changing the RAID Level of a Disk Group . . . . . . . 139
Storage Partitioning . . . . . . . . . . . . . . . . . . 140
Disk Group and Virtual Disk Expansion . . . . . . . . 141
Disk Group Expansion. . . . . . . . . . . . . . . 141
Virtual Disk Expansion . . . . . . . . . . . . . . 142
Using Free Capacity. . . . . . . . . . . . . . . . 142
Using Unconfigured Capacity. . . . . . . . . . . 142
Disk Group Migration . . . . . . . . . . . . . . . . . 143
Export Disk Group . . . . . . . . . . . . . . . . . 143
Exporting a Disk Group . . . . . . . . . . . . . . 143
Import Disk Group . . . . . . . . . . . . . . . . . . . 144
Importing a Disk Group . . . . . . . . . . . . . . 144
Storage Array Media Scan. . . . . . . . . . . . . . . 145
Changing Media Scan Settings. . . . . . . . . . 146
Suspending the Media Scan . . . . . . . . . . . 147
11 Configuration: Premium
Feature—Snapshot Virtual Disks . . . . . 149
Scheduling a Snapshot Virtual Disk. . . . . . . . . . 150
Common Reasons for Scheduling
a Snapshot Virtual Disk . . . . . . . . . . . . . . 150
Guidelines for Creating Snapshot
Schedules . . . . . . . . . . . . . . . . . . . . . 151
Enabling and Disabling Snapshot
Schedules . . . . . . . . . . . . . . . . . . . . . 152
Creating a Snapshot Virtual Disk Using the
Simple Path. . . . . . . . . . . . . . . . . . . . . . . 152
About the Simple Path . . . . . . . . . . . . . . 153
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Contents 11
Preparing Host Servers to Create the
Snapshot Using the Simple Path . . . . . . . . . . 153
Creating a Snapshot Virtual Disk Using
the Advanced Path. . . . . . . . . . . . . . . . . . . . 156
About the Advanced Path . . . . . . . . . . . . . 156
Preparing Host Servers to Create the
Snapshot Using the Advanced Path . . . . . . . . 157
Creating the Snapshot Using the
Advanced Path . . . . . . . . . . . . . . . . . . . 159
Specifying Snapshot Virtual Disk Names . . . . . . . . 161
Snapshot Repository Capacity. . . . . . . . . . . . . . 162
Disabling a Snapshot Virtual Disk. . . . . . . . . . . . 165
Preparing Host Servers to Re-create
a Snapshot Virtual Disk . . . . . . . . . . . . . . . 166
Re-creating Snapshot Virtual Disks . . . . . . . . . . . 167
Snapshot Rollback. . . . . . . . . . . . . . . . . . . . 167
Rules and Guidelines for Performing a
Snapshot Rollback . . . . . . . . . . . . . . . . . 168
Protecting Against a Failed
Snapshot Rollback . . . . . . . . . . . . . . . . . 169
Previous Versions of the
MD Storage Manager . . . . . . . . . . . . . . . 169
Starting a Snapshot Rollback. . . . . . . . . . . . 169
Resuming a Snapshot Rollback . . . . . . . . . . 170
Canceling a Snapshot Rollback . . . . . . . . . . 171
12 Configuration: Premium
Feature—Virtual Disk Copy . . . . . . . . . 173
Types of Virtual Disk Copies . . . . . . . . . . . . . . . 174
Offline Copy . . . . . . . . . . . . . . . . . . . . . 174
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12 Contents
Online Copy . . . . . . . . . . . . . . . . . . . . 175
Creating a Virtual Disk Copy for an
MSCS Shared Disk . . . . . . . . . . . . . . . . . . . 176
Virtual Disk Read/Write Permissions . . . . . . . . . 176
Virtual Disk Copy Restrictions . . . . . . . . . . . . . 177
Creating a Virtual Disk Copy . . . . . . . . . . . . . . 178
Before you Begin . . . . . . . . . . . . . . . . . 178
Virtual Disk Copy and
Modification Operations . . . . . . . . . . . . . 179
Create Copy Wizard. . . . . . . . . . . . . . . . 179
Failed Virtual Disk Copy . . . . . . . . . . . . . . 179
Preferred RAID Controller Module Ownership . . . . 180
Failed RAID Controller Module . . . . . . . . . . . . 180
Copy Manager . . . . . . . . . . . . . . . . . . . . . 180
Copying the Virtual Disk . . . . . . . . . . . . . . . . 180
Storage Array Performance During
Virtual Disk Copy . . . . . . . . . . . . . . . . . . . . 182
Setting Copy Priority . . . . . . . . . . . . . . . . . . 182
Stopping a Virtual Disk Copy . . . . . . . . . . . . . 183
Recopying a Virtual Disk. . . . . . . . . . . . . . . . 183
Preparing Host Servers to Recopy
a Virtual Disk . . . . . . . . . . . . . . . . . . . 184
Re-Copying a Virtual Disk . . . . . . . . . . . . . 185
Removing Copy Pairs. . . . . . . . . . . . . . . . . . 186
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Contents 13
13 Configuration: Premium Feature
—Upgrading to
High-Performance-Tier . . . . . . . . . . . . . 187
14 Configuration: Device Mapper
Multipath for Linux . . . . . . . . . . . . . . . . 189
Overview . . . . . . . . . . . . . . . . . . . . . . . . . 189
Using DM Multipathing Devices . . . . . . . . . . . . 190
Prerequisite Steps . . . . . . . . . . . . . . . . . 190
Device Mapper Configuration Steps . . . . . . . . 191
Linux Host Server Reboot Best Practices . . . . . 195
Important Information About
Special Partitions . . . . . . . . . . . . . . . . . . 196
Limitations and Known Issues. . . . . . . . . . . . . . 197
Troubleshooting . . . . . . . . . . . . . . . . . . . . . 198
15 Management: Firmware Downloads . . . 201
Downloading RAID Controller and
NVSRAM Packages . . . . . . . . . . . . . . . . . . . 201
Downloading Both RAID Controller and
NVSRAM Firmware . . . . . . . . . . . . . . . . . . . 202
Downloading Only NVSRAM Firmware . . . . . . . . . 204
Downloading Physical Disk Firmware . . . . . . . . . 206
Downloading MD1200 Series Expansion
Module EMM Firmware . . . . . . . . . . . . . . . . . 208
Self-Monitoring Analysis and Reporting
Technology (SMART) . . . . . . . . . . . . . . . . . . 210
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14 Contents
Media Errors and Unreadable Sectors . . . . . . . . 210
16 Management: Installing Array
Components . . . . . . . . . . . . . . . . . . . . . . 211
Recommended Tools . . . . . . . . . . . . . . . . . . 211
Front Bezel (Optional) . . . . . . . . . . . . . . . . . 212
Removing the Front Bezel. . . . . . . . . . . . . 212
Installing the Front Bezel . . . . . . . . . . . . . 212
Hard Drives. . . . . . . . . . . . . . . . . . . . . . . 213
Removing a Hard-Drive Blank . . . . . . . . . . 213
Installing a Hard-Drive Blank . . . . . . . . . . . 214
Removing a Hard Drive . . . . . . . . . . . . . . 214
Installing a Hard Drive . . . . . . . . . . . . . . 216
Removing a Hard Drive From a
Hard-Drive Carrier . . . . . . . . . . . . . . . . 216
Installing a Hard Drive Into a
Hard-Drive Carrier . . . . . . . . . . . . . . . . 219
RAID Controller Module . . . . . . . . . . . . . . . . 219
Removing a RAID Controller
Module Blank . . . . . . . . . . . . . . . . . . . 219
Installing a RAID Controller
Module Blank . . . . . . . . . . . . . . . . . . . 220
Removing a RAID Controller Module . . . . . . . 221
Installing a RAID Controller Module . . . . . . . 222
Opening the RAID Controller Module. . . . . . . 222
Closing the RAID Controller Module . . . . . . . 223
RAID Controller Module Backup Battery Unit. . . . . 224
Removing the RAID Controller Module
Backup Battery Unit . . . . . . . . . . . . . . . 224
Installing the RAID Controller Module
Backup Battery Unit . . . . . . . . . . . . . . . 225
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Contents 15
Power Supply/Cooling Fan Module . . . . . . . . . . . 225
Removing a Power Supply/Cooling
Fan Module . . . . . . . . . . . . . . . . . . . . . 225
Installing a Power Supply/Cooling
Fan Module . . . . . . . . . . . . . . . . . . . . . 228
Control Panel. . . . . . . . . . . . . . . . . . . . . . . 229
Removing the Control Panel . . . . . . . . . . . . 229
Installing the Control Panel. . . . . . . . . . . . . 230
Backplane . . . . . . . . . . . . . . . . . . . . . . . . 231
Removing the Backplane . . . . . . . . . . . . . . 231
Installing the Backplane . . . . . . . . . . . . . . 234
17 Management: Firmware Inventory . . . . 235
Viewing the Firmware Inventory . . . . . . . . . . . . 235
18 Management: System Interfaces . . . . . 237
Microsoft Services. . . . . . . . . . . . . . . . . . . . 237
Virtual Disk Service. . . . . . . . . . . . . . . . . 237
Volume Shadow-Copy Service . . . . . . . . . . . 237
19 Troubleshooting: Your Storage
Array Software . . . . . . . . . . . . . . . . . . . 239
Start-Up Routine . . . . . . . . . . . . . . . . . . . . . 239
Device Health Conditions . . . . . . . . . . . . . . . . 239
Storage Array Support Data . . . . . . . . . . . . . . . 242
Automatically Collect the Support Bundle Data . . . . 243
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16 Contents
Collecting the Physical Disk Data . . . . . . . . . . . 244
Event Log . . . . . . . . . . . . . . . . . . . . . . . . 244
Recovery Guru . . . . . . . . . . . . . . . . . . . . . 245
Storage Array Profile. . . . . . . . . . . . . . . . . . 246
Viewing the Logical Associations. . . . . . . . . . . 247
Viewing the Physical Associations . . . . . . . . . . 248
Finding Nodes . . . . . . . . . . . . . . . . . . . . . 248
Using Go To. . . . . . . . . . . . . . . . . . . . . . . 250
Recovering From an Unresponsive
Storage Array Condition . . . . . . . . . . . . . . . . 251
Locating a Physical Disk. . . . . . . . . . . . . . . . 253
Locating an Expansion Enclosure . . . . . . . . . . . 255
Capturing the State Information . . . . . . . . . . . . 256
SMrepassist Utility. . . . . . . . . . . . . . . . . . . 257
Unidentified Devices. . . . . . . . . . . . . . . . . . 258
Recovering From an Unidentified
Storage Array. . . . . . . . . . . . . . . . . . . . . . 258
Starting or Restarting the Host Context
Agent Software. . . . . . . . . . . . . . . . . . . . . 260
20 Troubleshooting: Your Array . . . . . . . . . 263
Safety First—For you and Your Array . . . . . . . . . 263
Troubleshooting Storage Array
Startup Failure . . . . . . . . . . . . . . . . . . . . . 263
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Contents 17
Troubleshooting Loss of Communication . . . . . . . . 263
Troubleshooting External Connections . . . . . . . . . 263
Troubleshooting Power Supply/Cooling
Fan Module. . . . . . . . . . . . . . . . . . . . . . . . 264
Troubleshooting Array Cooling Problems . . . . . . . . 265
Troubleshooting Expansion Enclosure
Management Modules. . . . . . . . . . . . . . . . . . 265
Troubleshooting RAID Controller Modules . . . . . . . 267
Troubleshooting Hard Drives . . . . . . . . . . . . . . 268
Troubleshooting Array and Expansion
Enclosure Connections . . . . . . . . . . . . . . . . . 269
Troubleshooting a Wet Storage Array. . . . . . . . . . 269
Troubleshooting a Damaged Array . . . . . . . . . . . 270
Troubleshooting RAID Controller Modules . . . . . . . 271
Conditions. . . . . . . . . . . . . . . . . . . . . . 271
Invalid Storage Array . . . . . . . . . . . . . . . . 271
ECC Errors . . . . . . . . . . . . . . . . . . . . . 271
PCI Errors . . . . . . . . . . . . . . . . . . . . . . 272
Critical Conditions . . . . . . . . . . . . . . . . . 272
Noncritical Conditions . . . . . . . . . . . . . . . 272
21 Getting Help. . . . . . . . . . . . . . . . . . . . . . 273
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 273
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 275
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18 Contents
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Introduction 19
1
Introduction
NOTE: Unless specified, MD3200i Series represents Dell PowerVault MD3200i and
Dell PowerVault MD3220i storage arrays.
WARNING: See the Safety, Environmental, and Regulatory Information document
for important safety information before following any procedures listed in this
document.
About This Document
This guide familiarizes you with the functions of the Dell PowerVault
MD3200i Series storage array. The guide is organized according to the tasks
that you must complete after receiving your MD3200i Series storage array.
The tasks are:
Planning—Information about the storage array and its features.
Configuration—Tasks that must be completed to ensure that your storage
array performs optimally.
Management—Tasks that may be performed to ensure that the storage array
components are up to date and performing properly, including removal and
installation of storage array components.
Troubleshooting—Tasks that you must complete to resolve problems that
may occur with the storage array.
Additional information on these and other topics can be found in the Dell
PowerVault MD3200i and MD3220i Storage Array Deployment Guide at
support.dell.com/manuals.
Inside the box of the Dell PowerVault MD3200i
Series Storage Array
Your MD3200i Series product package includes:
• Dell PowerVault MD3200i Series storage array
• Power cables
• Front bezel (optional)
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20 Introduction
• Mounting rails (2) (optional)
• MD3200i
Series resource media
•
Rack Installation Instructions .
•
Getting Started With Your System (provides an overview of enclosure
features, setting up your enclosure, and technical specifications).
MD3200i Series Storage Array
The Dell PowerVault MD3200i Series is a 2U rack-mounted external
redundant array of independent disks (RAID) storage array capable of
accommodating up to twelve 3.5" or twenty four 2.5" 6.0-Gbps Serial-
Attached SCSI (SAS) disks. The MD3200i Series storage arrays can be daisy-
chained with MD1200 Series expansion enclosures, providing access to a
maximum of 120 disks (or 192 disks with Premium Feature activation) in the
entire storage system. Connectivity between the storage array and the host
server is provided by a standard Ethernet connection.
Dell PowerVault Modular Disk Storage Manager
Dell PowerVault Modular Disk Storage Manager (MDSM) is a graphical user
interface (GUI) application, used to configure and manage one or more
MD3200i Series Storage Arrays. The MDSM software is located on the
MD3200i Series resource media.
Dell PowerVault Modular Disk Configuration Utility
Dell PowerVault Modular Disk Configuration Utility (MDCU) is an iSCSI
configuration wizard that can be used in conjunction with MDSM to simplify
the configuration of iSCSI connections. The MDCU software is located on
the MD3200i Series resource media.
Other Information You May Need
WARNING: See the safety and regulatory information that shipped with your
system. Warranty information may be included within this document or as a
separate document.
•The Getting Started Guide provides an overview of setting up and cabling
your storage array.
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