DeLonghi ECAM13.12 Series User manual

ECAM13.12X
BEAN TO CUP ESPRESSO AND
CAPPUCCINO MACHINE
Instruction for Use

2
B
C
B1
B5
B2
B3
B4
B10
B6
B8
B9
B7
C2
C1* C3* C4*
De’LonghiAppliances s.r. l.
ViaL. Seitz, 47 31100 Treviso - ITALY
Tel. [phone]
5413218631/04.15
Decalcificanteper macchine da caffè
Descalerfor coffee machines
Détartrantpour machines à café
Entkalkerfür Kaffeemaschinen
A13
A16
A17
A
A2 A5
A6
A7
A4
A3
A15
A14
A1
A8
PUSH
A10
A11
A9
A12
A20
A19
A18

3
B
C
B1
B5
B2
B3
B4
B10
B6
B8
B9
B7
C2
C1* C3* C4*
De’LonghiAppliances s.r. l.
ViaL. Seitz, 47 31100 Treviso - ITALY
Tel. [phone]
5413218631/04.15
Decalcificanteper macchine da caffè
Descalerfor coffee machines
Détartrantpour machines à café
Entkalkerfür Kaffeemaschinen

4
CONTENTS
1. INTRODUCTION ..........................................5
1.1 Letters in brackets ........................................ 5
1.2 Troubleshooting and repairs ......................... 5
2. DESCRIPTION .............................................5
2.1 Description of the appliance ......................... 5
2.2 Description of the control panel ................... 5
2.3 Description of the accessories ....................... 5
2.4 Description of lights ..................................... 5
3. SETTING UP THE APPLIANCE .......................5
4. TURNING THE APPLIANCE ON ......................6
5. TURNING THE APPLIANCE OFF ....................6
6. AUTOOFF ..................................................7
7. ENERGY SAVING .........................................7
8. WATER SOFTENER FILTER ...........................7
8.1 Installing the lter ....................................... 7
8.2 Removal and replacement of the water
softener lter ............................................... 8
9. MAKING COFFEE .........................................8
9.1 Selecting the coee taste ............................. 8
9.2 Selecting the quantity of coee in the cup ... 8
9.3 Adjusting the coee mill .............................. 8
9.4 Set temperature ........................................... 9
9.5 Tips for a hotter coee .................................. 9
9.6 Making coee using coee beans ................ 9
9.7 Making coee using pre-ground coee ...... 10
10. MAKING LONG COFFEE ..............................10
11. MAKING CAPPUCCINO ..............................10
11.1 Cleaning the cappuccino maker after use. .. 10
12. PREPARING HOT WATER ...........................11
13. CLEANING ................................................11
13.1 Cleaning the machine ................................ 11
13.2 Cleaning the machine’s internal circuit ....... 11
13.3 Cleaning the coee grounds container ....... 11
13.4 Cleaning the drip tray and condensate tray 12
13.5 Cleaning the inside of the coee machine .. 12
13.6 Cleaning the water tank ............................. 12
13.7 Cleaning the coee spouts ......................... 12
13.8 Cleaning the pre-ground coee funnel ...... 12
13.9 Cleaning the infuser ................................... 12
14. DESCALING ..............................................13
15. SETTING WATER HARDNESS ......................14
15.1 Measuring water hardness ......................... 14
15.2 Setting water hardness .............................. 15
16. TECHNICAL DATA ......................................15
17. EXPLANATION OF LIGHTS ..........................15
18. TROUBLESHOOTING .................................17

5
1. INTRODUCTION
Thank you for choosing this bean to cup espresso and cappuccino
machine.
We hope you enjoy using your new appliance. Take a few min-
utes to read this Instruction for Use. This will avoid all risks and
damage to the appliance.
1.1 Letters in brackets
The letters in brackets refer to the legend in the description of
the appliance on page 2-3.
1.2 Troubleshooting and repairs
In the event of problems, rst try and resolve them following the
information given in the sections“17. EXPLANATION OF LIGHTS”
and “18. TROUBLESHOOTING”.
If this does not resolve the problem or you require further in-
formation, you should consult Customer Services by calling the
number given on the annexed“Customer Service”sheet.
If your country is not among those listed on the sheet, call the
number given in the guarantee. If repairs are required, contact
De’Longhi Customer Services only.The addresses are given in the
guarantee certicate provided with the machine.
2. DESCRIPTION
2.1 Description of the appliance
(page 2 - A )
A1. Control panel
A2. Grinding adjustment dial
A3. Cup shelf
A4. Beans container lid
A5. Pre-ground coee funnel lid
A6. Pre-ground coee funnel
A7. Beans container
A8. Main switch
A9. Water tank
A10. Infuser door
A11. Infuser
A12. Coee spouts (adjustable height)
A13. Coee grounds container
A14. Condensate tray
A15. Cup tray
A16. Drip tray water level indicator
A17. Drip tray
A18. Cappuccino maker (removable)
A19. Hot water and steam nozzle (removable)
A20. Steam/hot water dial
2.2 Description of the control panel
(page 3 - B )
The lights on the buttons come on steadily or ash as appropriate.
The meanings are indicated in brackets in the description.
B1. Indicator light panel (see“Description of lights)
B2. button: to turn the appliance on and o (light ash-
ing - the appliance is heating up; light on - the appliance is
ready for use)
B3. button: to rinse or descale the appliance (white
light on - the appliance is rinsing; red and white lights ash-
ing alternately - the appliance needs descaling)
B4. button: to deliver steam to make cappuccino and
milk based coees (light on - the “steam” function has been
selected; light ashing - you must turn the steam dial; light
fading - the appliance is heating up)
B5. button: to make 1 cup of short espresso coee (light
on - this setting has been selected)
B6. button: to make 2 cups of short espresso coee
(light on - this setting has been selected)
B7. button: to make 1 cup of long espresso coee (light
on - this setting has been selected)
B8. button: to make 2 cups of long espresso coee
(light on - this setting has been selected)
B9. LONG button: to make 1 cup of LONG coee (light on - this
setting has been selected)
B10. Selection dial: turn to select coee taste or to use pre-
ground coee
2.3 Description of the accessories
(page 3 - C )
C1. Indicator paper (*some models only)
C2. Coee measure
C3. Descaler (*some models only)
C4. Water softener lter (*some models only)
2.4 Description of lights
An alarm is displayed on the control panel (see
section“17. EXPLANATION OF LIGHTS”).
Light on: the grounds container is missing and
must be inserted;
Light ashing: the grounds container is full and
must be emptied.
Light on: the water tank is missing;
Light ashing: there is not enough water in the
tank.
ECO “Energy Saving”mode is active.
3. SETTING UP THE APPLIANCE
Please note :
• Coee has been used to factory test the appliance and it is
therefore completely normal for there to be traces of coee
in the mill.The machine is, however, guaranteed to be new.

6
• You should customise water hardness as soon as possi-
ble following the instructions in the section”15. SETTING
WATER HARDNESS”. Proceed as described:
1. Remove the water tank (A9), ll to the MAX line with fresh
water (g. 1A) then put back in the appliance (g. 1B).
1B
1A
2
2. Place a container with a minimum capacity of 100 ml
under the cappuccino maker (A18) (g. 2).
3. Connect the appliance to the mains electricity supply (g.
3) and make sure the main switch (A8) at the back of the
appliance is pressed down (g. 4).
343
4. The button (B4 - g. 5) ashes on the control panel
(B).
6
5
5. Turn the steam dial (A20) to the I position (g. 6). Water is
delivered from the cappuccino maker, then the appliance
goes o.
6. Turn the steam dial to the Oposition.
The coee machine is now ready for normal use.
Please note :
• When setting up the appliance, you need to make 4-5 cups
of coee or 4-5 cappuccinos before the appliance starts to
give satisfactory results.
• To enjoy your coee even more and improve the perfor-
mance of your appliance, we recommend installing a water
softener lter (C4) as described in section “8. WATER SOF-
TENER FILTER”. If your model is not provided with a lter,
you can purchase one from De’Longhi Customer Services.
4. TURNING THE APPLIANCE ON
Please note :
• Before turning the appliance on, make sure the main
switch (A8) on the back of the appliance is pressed (g. 4).
• Each time the appliance is turned on, it performs an auto-
matic preheat and rinse cycle which cannot be interrupt-
ed. The appliance is ready for use only once this cycle is
complete.
Danger of burns!
During rinsing, a little hot water comes out of the coee spouts
(A12) and is collected in the drip tray (A17) underneath. Avoid
contact with splashes of water.
7
• To turn the appliance on, press the button (B2 - g.
7). The light ashes while the appliance is heating up and
performing the automatic rinse cycle. By circulating hot
water, the appliance heats both the boiler and the internal
circuits.
When all the lights on the buttons are on, the appliance has
reached the correct temperature and you can now select any
function.
5. TURNING THE APPLIANCE OFF
Each time the appliance is turned o, it performs an automatic
rinse cycle which cannot be interrupted.
Danger of burns!
During rinsing, a little hot water ows from the coee spouts
(A12).

7
Avoid contact with splashes of water. To turn the appliance o,
press the button (B2, g. 7). The appliance performs a
rinse cycle then goes o (stand-by).
Please note:
If the appliance is not used for an extended period, also press
the main switch (A8 - g. 4).
Important!
To avoid damaging the appliance, never place the main switch
in the Oposition until the appliance has been turned o using
the button.
6. AUTOOFF
Auto-o can be set so that the appliance goes o after 15 or 30
minutes, or after 1, 2 or 3 hours.
To change the Auto-o setting, proceed as follows:
1. With the appliance turned o but the main switch (A8)
pressed down, press and hold the button (B8)
until the lights on the control panel come on;
2. Press the button (B5) until the lights corresponding
to the time elapsing before the appliance goes o auto-
matically come on:
15 minutes ECO
30 minutes ECO
1 hour ECO
2 hours ECO
3 hours ECO
3. Press the button (B7) to conrm the selection. The
lights go o.
7. ENERGY SAVING
Use this function to enable or disable energy saving. When en-
abled, the function reduces energy consumption in compliance
with European regulations.
Energy saving mode is active when the ECO light is on.
1. With the appliance turned o but the main switch (A8)
pressed down, press and hold the button (B4) until
the ECO light comes on (g. 8).
8
2. To deactivate the function, press the button (B5)
until the ECO light ashes.
3. To re-activate the function, press the button again:
the ECO light comes on.
4. Press the button (B7) to conrm the selection. The
ECO light goes o.
Please note :
When in energy saving mode, a few seconds may elapse before
the rst coee is delivered as the appliance must heat up again.
8. WATER SOFTENER FILTER
Certain models are tted with a water softener lter (C4). If this
is not the case with your model, you are recommended to pur-
chase one from De’Longhi Customer Services.
Important:
• Keep in a cool dry place out of direct sunlight.
• After opening the packaging, use the lter at once.
• Remove the lter before descaling the machine.
To use the lter correctly, follow the instructions below.
8.1 Installing the lter
1. Remove the lter (C4) from the packaging.
2. Turn the date indicator disk until the next two months of
use are displayed (g. 9).
9 10
Please note:
The lter lasts about two months if the appliance is used nor-
mally. If the coee machine is left unused with the lter in-
stalled, it will last a maximum of three weeks.
3. To activate the lter, run tap water through the hole in the
lter as shown in the gure until water comes out of the
openings at the side for more than a minute (g. 10).
4. Extract the tank from the appliance and ll with water (g.
1A).
5. Insert the lter in the water tank and immerse it complete-
ly, sloping it to enable the air bubbles to escape (g. 11).
6. Insert the lter in the lter housing and press as far as it
will go (g. 12).

8
11 12
7. Close the tank with the lid (g. 13), then replace the tank
in the machine.
13
8. Place a container with a minimum capacity of 500 ml
under the cappuccino maker.
9. Turn the steam dial to the Iposition to deliver hot water.
10. After the machine has delivered at least 500 ml of hot
water, turn the steam dial back to the Oposition.
Please note:
Occasionally one delivery of hot water is not enough to install
the lter and the lights come on dur-
ing installation.
If this happens repeat the installation procedure from point 9.
11. The lter is now active and you can use the coee machine.
8.2 Removal and replacement of the water
softener lter
After two months (see date indicator disk), or if the appliance
has not been used for 3 weeks, the lter (C4) must be removed
from the tank (A9) and replaced with a new one, repeating the
installation procedure above.
9. MAKING COFFEE
9.1 Selecting the coee taste
Turn the coee taste selection dial (B10) to set the required
taste.Turning it clockwise increases the quantity of coee beans
the appliance will grind and therefore the strength of the coee
obtained.
Turn the dial to MIN for an extra mild coee and to MAX for an
extra strong coee.
Please note :
• The rst time you use the appliance, you will need to make
a number of coees to identify the correct dial position
through trial and error.
• Do not turn the dial too far towards MAX, otherwise the
coee may be delivered too slowly (a drop at a time), par-
ticularly when making two cups of coee at the same time.
9.2 Selecting the quantity of coee in the cup
The appliance is set by default to automatically make the fol-
lowing quantities of coee:
- short espresso coee (≃40ml) when the button
(B5) is pressed;
- long espresso coee (≃120ml) when the button
(B7) is pressed;
- two short espresso coees when the button (B6)
is pressed;
- two long espresso coees when the button (B8)
is pressed.
To change the quantity of coee the appliance delivers auto-
matically into the cup, proceed as described below:
- press and hold the button corresponding to the quantity to
be modied until the short espresso coee or long espresso
coee light ashes. When the appliance starts delivering
coee, release the button;
- when the coee in the cup reaches the desired level, press
the same button again to memorise the new amount.
The machine is now reprogrammed with the new quantities.
Please note :
It is possible to memorise just the single cup quantity. The two
cup quantity reprogrammes automatically.
9.3 Adjusting the coee mill
The coee mill is set by default to prepare coee correctly and
should not require regulating initially.
However, if after making the rst few coees you nd that the
coee is either too weak and not creamy enough or delivery is
too slow (a drop at a time), this can be corrected by adjusting
the grinding adjustment dial (A2 - g. 14).

9
14
Please note :
The grinding adjustment dial must only be turned when the
coee mill is in operation.
If the coee is delivered too slowly
or not at all, turn one click clockwise
towards“7”.
For fuller bodied creamier coee, turn
one click anticlockwise towards “1”
(do not turn more than one click at a
time otherwise the coee could be delivered a drop at a time).
These adjustments will only be evident after at least 2 cups of
coee have been delivered. If this adjustment does not obtain
the desired result, turn the dial another click.
9.4 Set temperature
To modify the temperature of the water used to make the coee,
proceed as follows:
1. With the appliance turned o but the main switch (A8)
pressed down (g. 4), press and hold the button (B5)
until the lights on the control panel (B) come on;
2. Press the button to select the required temperature:
LOW HIGH
3. Press the button (B7) to conrm the selection. The
lights go o.
9.5 Tips for a hotter coee
For hotter coee, you should:
• before delivering the coee, perform a rinse cycle by press-
ing the button (B3). Hot water is delivered from
the spout, heating the internal circuits of the appliance and
thus raising the coee temperature;
• warm the cups with hot water (using the hot water
function);
• set a hotter coee temperature (see the section “9.4 Set
temperature”).
9.6 Making coee using coee beans
Important!
Do not use caramelised or candied coee beans as they could
stick to the coee mill and damage it.
1. Fill the container (A7 - g. 15) with coee beans.
2. Place under the coee spouts (A12):
15 16
- 1 cup, if you want to make 1 coee (g. 16);
- 2 cups, if you want 2 coees (g. 17).
17 18
3. Lower the spouts as near as possible to the cup.This makes
a creamier coee (g. 18).
4. Press the button corresponding to the required coee:
ristrettox1 x2
lungox1 x2
5. Delivery begins and on the control panel (B), the light on
the selected button comes on.
Once the coee has been made, the appliance is ready to make
the next drink.
Please note :
• While the machine is making coee, delivery can be inter-
rupted at any moment by pressing one of the illuminated
coee buttons.

10
• At the end of delivery, to increase the quantity of coee
in the cup, just press one of the coee icons (within 3
seconds).
Please note :
For hotter coee, see section “9.5 Tips for a hotter coee”.
Important!
• If the coee is delivered a drop at a time, too weak and not
creamy enough or too cold, read the tips in the section“18.
TROUBLESHOOTING”.
• Lights may be displayed on the control panel during use.
Their meaning is given in the section“17. EXPLANATION OF
LIGHTS”.
9.7 Making coee using pre-ground coee
Important!
• Never place coee beans in the pre-ground coee funnel
(A6) as this could damage the appliance.
• Never add pre-ground coee when the machine is o or it
could spread through the inside of the machine and dirty
it.This could damage the appliance.
• Never use more than 1 level measure (C2) or it could dirty
the inside of the coee machine or block the funnel.
Please note :
When you use pre-ground coee, you can only make one cup of
coee at a time.
1. Make sure the appliance is on.
2. Turn the coee taste selection dial (B10) anticlockwise as
far as it will go to the position (g. 19).
19 20
3. Make sure the funnel is not blocked, then add one level
measure of pre-ground coee (g. 20).
4. Place a cup under the coee spouts (A12).
5. Press the required 1 cup coee button ( -B5 or
-B7).
6. Preparation begins.
10. MAKING LONG COFFEE
LONG coee can be made using either coee beans or pre-
ground coee.
Follow the directions above to prepare the machine and press
the LONG button (B9).
11. MAKING CAPPUCCINO
Danger of burns!
During preparation, steam is given o. Take care to avoid scalds.
1. When preparing cappuccino, make the coee in a large
cup;
2. Fill a container (preferably one with a handle to avoid
scalding) with about 100 grams of milk for each cappucci-
no. In choosing the size of the container, bear in mind that
the milk doubles or triples in volume;
Please note :
For a richer denser froth, use skimmed or partially skimmed
milk at refrigerator temperature (about 5°C). To avoid milk
with poor froth or large bubbles, always clean the cappuc-
cino maker as described in the section “11.1 Cleaning the
cappuccino maker after use.”.
3. Press the button (B4): the fading light on the button
indicates that the appliance is heating up.
4. Immerse the cappuccino maker (A18) in the milk container.
5. When the light ashes after a few seconds, turn the
steam dial (A20) to the I position (g. 6). Steam is deliv-
ered from the cappuccino maker, giving the milk a creamy
frothy appearance and making it more voluminous;
6. For a creamier froth, rotate the container with slow move-
ments in an upward direction. (You should not deliver
steam for more than 3 minutes at a time);
8. When you have obtained the required froth, stop steam
delivery by turning the steam dial back to the Oposition.
Danger of burns!
Stop steam delivery before removing the container with the
frothed milk to avoid burns caused by splashes of boiling milk.
9. Add the milk froth to the coee prepared previously. The
cappuccino is ready. Sweeten to taste and, if desired, sprin-
kle the froth with a little cocoa powder.
Press any button to exit the steam function.
11.1 Cleaning the cappuccino maker after use.
Clean the cappuccino maker (A18) each time you use it to avoid
the build-up of milk residues or blockages.
Danger of burns!
When cleaning the cappuccino maker, a little hot water is deliv-
ered. Avoid contact with splashes of water.
1. Deliver a little water for a few seconds by rotating the
steam dial (A20) to the Iposition. Then turn the steam dial
to the 0position to stop the ow of hot water.
2. Wait a few minutes for the cappuccino maker to cool down.
Turn the cappuccino maker downwards to remove it (g.
21).
3. Remove the nozzle downwards (g. 22).

11
21 22
4. Make sure the holes shown by the arrow in g. 23 are not
blocked. If necessary, clean with a pin.
23 24
5. Replace the nozzle and put the cappuccino maker back on
the nozzle (g. 24), turning it and pushing it upwards until
it is attached.
12. PREPARING HOT WATER
Danger of burns!
Never leave the machine unattended while delivering hot water.
The spout of the cappuccino maker (A18) becomes hot while
water is being delivered and must be held by the handle only.
1. Place a container under the cappuccino maker (as close as
possible to avoid splashes).
2. Turn the steam dial (A20) to the Iposition. Delivery begins.
3. Stop by turning the steam dial to the Oposition.
Please note :
If “energy saving” mode is active, you may have to wait a few
seconds before the hot water is delivered.
13. CLEANING
13.1 Cleaning the machine
The following parts of the machine must be cleaned regularly:
- the appliance’s internal circuit;
- coee grounds container (A13);
- drip tray (A17) and condensate tray (A14);
- water tank (A9);
- coee spouts (A12);
- the cappuccino maker (A18) (see section “11.1 Cleaning
the cappuccino maker after use.”);
- pre-ground coee funnel (A6);
- infuser (A11), accessible after opening the service door (A10);
- control panel (A1).
Important!
• Do not use solvents, abrasive detergents or alcohol to clean
the coee machine.With De’Longhi superautomatic coee
machines, you need not use chemical products to clean the
machine.The descaler recommended by De’Longhi is made
from natural and completely biodegradable substances.
• None of the components can be washed in a dishwasher.
• Do not use metal objects to remove encrustations or coee
deposits as they could scratch metal or plastic surfaces.
13.2 Cleaning the machine’s internal circuit
If the appliance is not used for more than 3/4 days, before using
it again, we strongly recommend switching it on and:
• performing 2/3 rinse cycles by pressing the but-
ton (B3);
• delivering hot water by turning the hot water/steam dial
(A20) to the Iposition.
Please note :
After cleaning, it is normal for the grounds container (A13) to
contain water.
13.3 Cleaning the coee grounds container
When the light ashes, the coee grounds container
(A13) must be emptied and cleaned. Unless you clean the
grounds container, the light will continue to ash and the ap-
pliance cannot be used to make coee.
To clean (with the machine on):
• Remove the drip tray (A17) (g. 25), empty and clean;
25
• Empty the grounds container and clean thoroughly to re-
move all residues left on the bottom.
• Check the red condensate tray (A14) and empty if
necessary.
Important!
When removing the drip tray, the grounds container must be
emptied, even if it contains few grounds.

12
is not dirty. If necessary, remove coee deposits with a
sponge.
2. Remove all the residues with a vacuum cleaner (g. 27).
13.6 Cleaning the water tank
Clean the water tank (A9) regularly (about once a month) with a
damp cloth and a little mild washing up liquid.
13.7 Cleaning the coee spouts
1. Clean the coee spouts (A12) with a sponge or cloth (g.
28A).
2. Check that the holes in the coee spouts are not blocked.
If necessary, remove coee deposits with a toothpick (g.
28B).
30
28A
28B
28B
13.8 Cleaning the pre-ground coee funnel
Check regularly (about once a month ) that the pre-ground
coee funnel (A6) is not blocked. If necessary, remove coee
deposits.
13.9 Cleaning the infuser
The infuser (A11) must be cleaned at least once a month.
Important!
The infuser may not be extracted when the machine is on.
1. Make sure the machine is correctly turned o (see section
“5. TURNING THE APPLIANCE OFF”).
2. Remove the water tank (A9).
29
PUSH
30
PUSH
3. Open the infuser door (A10) (g. 29) on the right side of
the appliance;
If this is not done, when you make the next coees, the grounds
container may ll up more than expected and clog the machine.
13.4 Cleaning the drip tray and condensate tray
Important!
If the drip tray (A17) is not emptied regularly, the water could
overow from the edge and seep inside or around the machine.
This could damage the machine, the surface it rests on or the
surrounding area.
The drip tray is tted with a level indicator (A16) (red) showing
the level of water it contains (g. 26). Before the indicator pro-
trudes from the cup tray (A15), the drip tray must be emptied
and cleaned.
26
To remove the drip tray:
1. Remove the drip tray and the grounds container (A13) (g.
25);
2. Empty the drip tray and grounds container and wash them;
3. Check the condensate tray and empty if necessary;
4. Replace the drip tray and grounds container.
13.5 Cleaning the inside of the coee machine
Danger of electric shock!
Before cleaning internal parts, the machine must be turned o
(see section “5. TURNING THE APPLIANCE OFF”) and unplugged
from the mains power supply. Never immerse the coee ma-
chine in water.
27
1. Check regularly (about once a month) that the inside of the
appliance (accessible after removing the drip tray - A17)

13
4. Press the two coloured release buttons inwards and at the
same time pull the infuser outwards (g.30);
Important!
DO NOT USE WASHING UP LIQUID TO CLEAN THE INFUSER AS
IT MAY DAMAGE IT.
5. Soak the infuser in water for about 5 minutes, then rinse
under the tap;
6. Clean coee residues from the support where the infuser
rests;
7. After cleaning, replace the infuser by sliding it onto the in-
ternal support, then push the PUSH symbol fully in until it
clicks into place;
Please note :
If the infuser is dicult to insert, before insertion, adapt it to the
right size by pressing the two levers (g. 31).
31
8. Once inserted, make sure the two coloured buttons have
snapped out (g. 32).
32
PUSH
9. Close the infuser door;
10. Put the water tank back.
14. DESCALING
Important!
• Before use, read the instructions and the labelling on the
descaler pack.
• It is important to use De’Longhi descaler only. Using un-
suitable descaler and/or performing descaling incorrectly
may result in faults not covered by the manufacturer’s
guarantee.
• Descaler could damage delicate surfaces. If the product is
accidentally spilt, dry immediately.
To descale
Descaler De’Longhi descaler
Container Recommended capacity: 2 l
Time ~45min
Descale the appliance when the button (B3) on the
control panel (B) ashes.
1. Turn the appliance on and wait until it is ready for use;
2. Empty the drip tray (A17) and grounds container (A13) and
put both back in the machine;
3. Empty the water tank (A9) completely and remove the
water softener lter (C4), if present;
4. Pour the descaler (C3) into the tank up to level A (corre-
sponding to a 100 ml pack) marked on the inner surface of
the tank (g. 33), then add a litre of water up to level B (g.
34) and put the water tank back in the appliance;
33
B
A
A
34
B
A
B
35 36
5 sec
5. Place a container with a minimum capacity of 1.8 litres
under the cappuccino maker (A18) and coee spouts (A12)
(g. 35);

14
6. Wait for the coee lights to come on steadily;
7. Press and hold the button (B3) for at least 5 sec-
onds (g. 36) to conrm that you have added the solution
and begin the descaling procedure. The light on the but-
ton comes on steadily to indicate that the descaling pro-
gramme has begun;
8. The light (B4) ashes to indicate the hot water/
steam dial (A20) must be turned to the Iposition;
Important! Danger of burns
Hot water containing acid ows from the cappuccino maker and
coee spouts. Take care to avoid contact with splashes of this
solution.
9. When the dial has been turned to the lposition, the des-
cale programme starts and the descaler liquid comes out of
the cappuccino maker and coee spouts. A series of rinses
and pauses are performed automatically to remove all the
scale residues inside the coee machine;
After about 25 minutes, descaling stops and the light
ashes on the control panel. Turn the hot water/steam dial to
the Oposition;
10. The appliance is now ready for rinsing through with clean
water. Empty the container used to collect the descaler
solution. Extract the water tank, empty, rinse under run-
ning water, ll with fresh water up to the MAX level (g.
37) and put back in the appliance: the light ashes;
37
MAX
11. Place the container used to collect the descaler solution
empty under the cappuccino maker and coee spouts (g.
35);
12. Turn the hot water/steam dial to the Iposition to begin
rinsing. Hot water is delivered rst from the cappuccino
maker, to continue and end with the coee spout.
13. When the water tank is completely empty, the
light ashes on the control panel. Turn the hot water/
steam dial to the Oposition;
14. Empty the container used to collect the rinsing water. Re-
move the water tank, replace the water softener lter (if
removed previously), ll the tank up to the MAX level
(g. 37) with cold water and insert in the appliance. The
light ashes;
15. Place the container used to collect the rinsing water empty
under the cappuccino maker;
16. Turn the hot water/steam dial to the Iposition. Rinsing
continues from the cappuccino maker only;
17. When it nishes, the light ashes on the control
panel.Turn the hot water/steam dial to the Oposition;
18. Top up the water tank with fresh water to the MAX level
and put back in the machine.
Descaling is complete.
Please note :
• If the descaling cycle is not completed correctly (e.g. no
electricity) we recommend repeating the cycle;
• After descaling, it is normal for the grounds container
(A13) to contain water.
• If the water tank has not been lled to the MAX level, at
the end of descaling, the appliance requests a third rinse to
guarantee that the descaler solution has been complete-
ly eliminated from the machine’s internal circuits. Before
starting rinsing, remember to empty the drip tray.
15. SETTING WATER HARDNESS
Descaling is necessary after a period of operation established
according to the water hardness set.
The machine is set by default for a hardness value of 4. The ma-
chine can also be programmed according to the hardness of the
mains water in the various regions so that the machine needs to
be descaled less often.
15.1 Measuring water hardness
1. Remove the “TOTAL HARDNESS TEST” indicator paper (C1)
from its pack (attached to the English instructions).
2. Immerse the paper completely in a glass of water for one
second.
3. Remove the paper from the water and shake lightly. After
about a minute, 1, 2, 3, or 4 red squares form, depending
on the hardness of the water. Each square corresponds to
one level.
Level 1
Level 2
Level 3
Level 4
Green
Green
Green
Red
Red
Red
Red

15
15.2 Setting water hardness
1. Make sure the appliance is o (but connected to the mains
electricity supply and with the main switch (A8) in the I
position);
2. Press and hold the (B3) button (B3) for at least 6
seconds. The and lights come on together;
3. Press the button (B5) to set the actual water hard-
ness (as measured by the indicator paper);
Level Level Level Level
1234
4. Press the button (B7) to conrm the selection.
The machine is now reprogrammed with the new water hard-
ness setting.
16. TECHNICAL DATA
Voltage: ................................ 220-240 V~ 50/60 Hz max. 10 A
Power:..........................................................................1450 W
Pressure: ........................................................1,5 MPa (15 bar)
Water tank capacity: ......................................................... 1,8 l
Size LxDxH: ................................................. 240x430x350 mm
Cord length: ..............................................................1150 mm
Weight:..........................................................................8,9 Kg
Beans container capacity: ............................................... 250 g
17. EXPLANATION OF LIGHTS
LIGHT POSSIBLE CAUSE SOLUTION
FLASHING
Insucient water in the tank (A9). Fill the tank with water and/or insert it correct-
ly, pushing it as far as it will go until it clicks
into place.
The tank (A9) is not correctly in
place.
Insert the tank correctly and press as far as it
will go.
FLASHING
The grounds container (A13) is full. Empty the grounds container and drip tray
(A17), clean and replace. Important: when
removing the drip tray, the grounds contain-
er MUST be emptied, even if it contains few
grounds. If this is not done, when you make
the next coees, the grounds container may ll
up more than expected and clog the machine.
After cleaning, the grounds
container (A13) has not been
replaced.
Remove the drip tray (A17) and insert the
grounds container.
FLASHING
The «pre-ground coee» function
has been selected without placing
any pre-ground coee in the fun-
nel (A6).
Place pre-ground coee in the funnel or dese-
lect the“pre-ground”function.
→

16
LIGHT POSSIBLE CAUSE SOLUTION
FLASHING
The grinding is too ne and the
coee is delivered too slowly or
not at all.
Repeat coee delivery and turn the grinding
adjustment dial (A2, g. 14) one click clock-
wise towards «7» while the coee mill is in
operation. If after making at least 2 coees
delivery is still too slow, repeat the correction
procedure, turning the Grinding adjustment
dial another click until delivery is correct (see
the section: “9.3 Adjusting the coee mill”).
If the problem persists, turn the steam dial to
the I position and deliver a little water from the
cappuccino maker (A18).
If the water softener lter (C4) is
present, an air bubble may have
been released inside the circuit,
obstructing delivery.
Deliver a little water by turning the steam dial
(A20) to the Iposition until the ow is regular.
RED AND WHITE ALTERNATE
FLASHING
The machine must be descaled. The descaling procedure described in section
“14. DESCALING” needs to be performed as
soon as possible.
FLASHING
Too much coee has been used. Select a milder taste or reduce the quantity
of pre-ground coee, then make the coee
again.
FLASHING
The coee beans have run out. Fill the beans container (A7).
The pre-ground coee funnel (A6)
is clogged.
Empty the funnel with the help of a knife, as
described in the section “13.8 Cleaning the
pre-ground coee funnel”.
FLASHING
The infuser has not been replaced
after cleaning (A11).
Insert the infuser as described in the section
“13.9 Cleaning the infuser”.
The inside of the appliance is very
dirty.
Clean the inside of the appliance thoroughly,
as described in the section “13. CLEANING” If
the message is still displayed after cleaning,
contact a service centre.
FLASHING
Indicates the hot water/steam dial
must be turned (A20).
Turn the hot water/steam dial.

17
18. TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM POSSIBLE CAUSE SOLUTION
The coee is not hot. The cups were not preheated. Warm the cups by rinsing them with hot water.
Please note: the hot water or rinse function can
be used.
The internal circuits of the appliance have
cooled down because 2/3 minutes have
elapsed since the last coee was made.
Before making coee, press the
rinse button (B3).
The coee is weak or not
creamy enough.
The coee is ground too coarsely. Turn the grinding adjustment dial (A2) one
click anticlockwise towards «1» while the cof-
fee mill is in operation (g. 14). Continue one
click at a time until coee delivery is satisfac-
tory. The eect is only visible after delivering
2 coees (see section“9.3 Adjusting the coee
mill”).
The coee is unsuitable. Use pre-ground coee for espresso machines.
The coee is delivered too
slowly or a drop at a time.
The coee is ground too nely. Turn the grinding adjustment dial (A2) one
click clockwise towards «7» while the coee
mill is in operation (g. 14). Continue one click
at a time until coee delivery is satisfactory.
The eect is only visible after delivering 2
coees (see section “9.3 Adjusting the coee
mill”).
Coee does not come out of
one or both of the spouts.
The coee spouts (A12) are blocked. Clean the spouts with a toothpick.
The frothed milk has large
bubbles
The milk is not cold enough or is not
semi-skimmed.
You should ideally use skimmed or semi-
skimmed milk at refrigerator temperature
(about 5°C). If the result is not as you wished,
try changing brand of milk.
The milk is not frothed The cappuccino maker (A18) is dirty. Clean as described in the section “11.1 Clean-
ing the cappuccino maker after use.”.
Steam delivery stops A safety device stops steam delivery after 3
minutes.
Wait a few minutes and then enable the steam
function again.
The appliance does not
come on
It is not plugged into the mains socket. Plug into the mains socket (g. 3).
The main switch (A8) is not turned on. Press the main switch into the I position (g.
4).

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