Deltronic Security TT-2000 Ticket Eater User manual

TT-2000 Ticket Eater™ by Deltronic Labs February 2013
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TT-2000&D2000
Ticket Eater™with
AP-100 Logic Board

TT-2000 Ticket Eater™ by Deltronic Labs February 2013
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Table of Contents
Initial Setup............................................................................... 3
Handling Messages on the Door Display ................................. 4
DL Ticket Eater Manager Software ......................................... 5
Changing Options without Software ........................................ 7
Performing Functions without Software .................................. 11
Maintenance Checklist ............................................................. 12
Blade Adjustment & Replacement ........................................... 15
Printers and Loading Paper ...................................................... 17
Ticket Specifications ................................................................ 19
Diagnostic LEDs ...................................................................... 20
Trouble-Shooting ...................................................................... 21
Mechanical Drawings ............................................................... 23
Sensor Boards ........................................................................... 30
Electrical Schematics ................................................................ 33
Warranty Information .............................................................. 41
NOTE: TICKET EATER™ MANAGER
SOFTWARE IS SOLD SEPARATELY.
PLEASE CALL 215-997-8616 TO ORDER.

TT-2000 Ticket Eater™ by Deltronic Labs February 2013
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Initial Setup
This manual is for the TT-2000 Ticket Eater™ with an AP-100 logic board. Do not use
this manual if you have an earlier version logic board. Earlier version boards lack a USB
connector and are not labeled “AP100”.
As part of the initial setup there are several options in the Ticket Eater logic board that
must be configured for your situation. These settings can be made with the DL Manager
software or by using buttons inside the Ticket Eater. Later sections in this manual explain
both methods.
The initial options that you must set are:
1. Printer Model. Refer to appendix A for more information on the printers. When
using the buttons, this is option 17 in group 99 1.
2. If your sensor board is Rev. 1 to 4 then set the Rev to 4; otherwise set it to 5.
Refer to appendix C for more information on the sensor boards. When using the
buttons, this is option 31 in group 99 3.
3. The Barcoded / Holes-Only option must agree with your tickets and sensor board.
If this setting is wrong the Ticket Eater will not count correctly. When using the
buttons, this is option 30 in group 99 3.
4. If you are using barcoded tickets the Ticket Eater must learn the barcode pattern
on the tickets. When using the buttons, use the options in group 99 4.
5. Receipt message (DL Manager software is required to change the message).
Switching Door Displays
The control signals for the 4 digit and 5 digit seven segment door displays are different
than the control signals for the dot matrix door display Since the normal procedures for
changing options use the door display there is a special procedure for changing between
the dot matrix and the seven segment displays.
1. Start with the power off.
2. Press and hold the SW1 button on the logic board and the red button in front of
the logic board.
3. While holding the buttons turn the machine on.
4. Release SW1 and the red button. If the logic board was previously set for a dot
matrix display it will now be set for a 5 digit display. If it was previously set for a
4 or 5 digit display it will now be set for a dot matrix display.
If you have a 4 digit display, first use this procedure to get the logic board into a 5 digit
display mode. At this point you will be able to see the display. Then use the procedures
explained in the chapter on Changing Options Without Software to change option 36 to 4.

TT-2000 Ticket Eater™ by Deltronic Labs February 2013
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Handling Messages on the Door Display
There are four messages that can appear on the display on the door. DL Manager
software can change the wording of these messages. Card swipe equipped systems may
have additional messages.
1. Print
This is a normal informational message.
2. Printer Error
Typical causes of this error are out of paper, printer turned off, paper improperly
loaded, printer is off-line (does not apply to all printers) , and a defective printer.
3. Call For Help
This message is usually caused by tickets stuck in the transport mechanism. After
fixing the problem, clear the error by pressing the red button or by turning the
ticket eater off and back on.
4. Bin Full
This message means that the trash can needs emptied. If your Ticket Eater has a
full-bucket sensor then emptying the trash can clears the error. In machines
without a full-bucket sensor the message is triggered by the number of tickets that
have been processed. Press the red button to clear the error and reset the count.
Option 25 in group 99 2 tells the ticket eater to use a full-bucket sensor. Option
26 in group 99 2 sets the capacity of the trash can.
If you set option 26 to zero and you are not using a full bucket sensor, it will
disable the “Bin Full” message.
If you empty the trash can before the full count is reached, reset the bucket count
with Function Mode 3 (see the section “Performing Functions without Software”)
or with the DL Manager software.
Machines with card swipe systems may also show these messages:
1. Full Count – Scan Card or Print
The maximum possible count is limited by the number of digits in the door
display. When this count is reached, the Ticket Eater will stop and display this
message. After the card is scanned or a receipt is printed the Ticket Eater will
return to normal operation.
2. Sending Data
This is a normal informational message.
3. Data Send Error – Call for Help
Problems with the card swipe system or the communication between the card
swipe system and the logic board will cause this message. Fix the problem and
re-start the Ticket Eater.

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DL Ticket Eater Manager Software
DL Ticket Eater Manager software is the preferred way to manage your TT-2000 Ticket
Eater with AP-100 main logic board. This section of this manual covers that. Some
management functions can also be done without the software by using buttons inside the
TT-2000. The next section of this manual covers those procedures.
DL Ticket Eater Manager software requires Windows XP or later.
The software uses USB 2.0 to connect to the ticket eater. (USB 1.x is not supported.) To
make this connection:
1. Open the top door of the Ticket Eater .
2. Pull out the safety switch. This turns the Ticket Eater on with the door open. The
red and green LED’s on the main logic board should be on.
3. Connect a USB cable between the computer and the USB jack on the main logic
board.
4. Use the software to configure and manage the Ticket Eater.
The software has various entries organized into 5 tabs (circled in black). The toolbar
(circled in white) has two buttons for opening and saving configuration files, two buttons
for transferring configurations between the software and the Ticket Eater, and five
buttons for controlling the Ticket Eater.

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A Ticket Eater configuration can exist in 3 places:
1. In a Deltronic Labs Ticket Eater
2. In a configuration file on your computer.
3. In the entry blanks of the software.
Using the software you can:
1. Transfer a configuration between the program entry blanks and a Ticket Eater.
2. Edit a configuration.
3. Save a configuration to a file and retrieve a configuration from a file.
4. Perform management functions.
5. Install updated programming in a Ticket Eater.
Transferring Configurations to and from a Ticket Eater
First, connect a USB cable as described above. Then use the commands on the Ticket
Eater menu or buttons on the toolbar to transfer the configuration.
Editing a Configuration
Use the entry blanks to edit a configuration. As you move to each entry blank,
instructions for that entry appear. Some entries are applicable only to certain hardware.
Save and Open Configuration Files
Use the commands on the File menu or buttons on the toolbar to save and open
configuration files. These operations transfer a configuration between the file and the
entry blanks.
Management Functions
Use commands on the Ticket Eater menu or buttons on the toolbar to:
1. Print a duplicate of the last receipt printed.
2. Print an audit report on the Ticket Eater's printer.
3. Print an options report on the Ticket Eater's printer.
4. Reset the audit counters.
5. Reset the bucket counter (when not using a full-bucket sensor).
Install Updated Programming
Use the Upload New Firmware command on the Firmware menu to install new
programming in the ticket eater logic board. You should do this only when instructed to
do so by Deltronic Labs tech support.

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Changing Options Without Software
DL Ticket Eater Manager software is the
preferred way to manage your TT-2000
Ticket Eater with AP-100 main logic board.
The previous section of this manual covers
that. Some options can also be changed
without the software by using buttons inside
the TT-2000. This section covers those
procedures. Changing any of the words
printed on the receipt can only be done with
the software.
These procedures use the two buttons mounted in front of the logic board, the SW1
button on the logic board, and the 7 segment display on the door. The RUN/PRG jumper
is not used. It must stay in the RUN position. Leaving the jumper in the PRG position
will drain battery. To enter the options mode:
1. Open the top door of the Ticket Eater.
2. Pull out the safety switch. This turns the Ticket Eater on with the door open. The
red and green LED’s on the main logic board should be on.
3. Wait for the display to finish the power-up test and enter the “Snake” mode.
4. Push the SW1 button.
5. The display will show 99 0. You are now in Options Mode.
In Options Mode the first number (99 in this case) shows the number of the option that
you are working with. The second number (0 in this case) shows the option’s value.
Pressing the red or black button in front of the logic board changes the option’s value.
Pressing both buttons at the same time accepts the currently displayed value.
Button
Function
Black
Increase the Value
Red
Decrease the Value
Both
Accept the Value
The options are organized into groups. 99 is a special number which indicates that you
are selecting a group of options to work with. When you select a group, the first option
in that group is displayed. As you accept each option by pressing both buttons together,
the next option is displayed. After the last option is accepted you are returned to 99 so
that you can select another group. If you turn off the machine before you finish viewing
a group, your changes to that group will be lost.
Group 99 0
Option Number
Function
Values
1
Year
0 to 99
2
Month
1 to 12
3
Date
1 to 31
4
Day
1 to 7(Sunday to Saturday)
5
Hour
0 to 23
6
Minute
0 to 59

TT-2000 Ticket Eater™ by Deltronic Labs February 2013
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Group 99 1
Option Number
Function
Values
10
Print serial number on receipt
0 = No, 1 = Yes
11
Time format
0 = 24 hour
1 = AM / PM
12
Receipt
(The second copy is for store use. It
does not have the message on it.)
0 = 1 copy, no barcode
1 = 1 copy, middle barcode
2 = 1 copy, bottom barcode
3 = 2 copies, no barcode
4 = 2 copies, middle barcode
5 = 2 copies, bottom barcode
13
Include checksum in barcode
0 = No, 1 = Yes (see Note)
14
Print text below barcode
0 = No, 1 = Yes
15
Date format
0 = mm/dd/yy
1 = dd/mm/yy
16
Minimum tickets to print receipt
1 to 99
17
Printer ID
0 = PPU-231
1 = Star TUP-482
2 = Custom VKP-80II
NOTE: Some swipe systems and some scan systems will get ticket counts that are
approximately ten times too small or too large if option 13 is not set to their
preference.
Group 99 2
Option Number
Function
Values
20
Machine number: Thousands
0 to 9
21
Machine number: Hundreds
0 to 9
22
Machine number: Tens
0 to 9
23
Machine number: Ones
0 to 9
24
Number of digits in machine number
3 to 4
25
Full bucket sensor
(This sensor can also be used to
catch cheating by detecting tickets
falling into the trash).
0 = No sensor
1 = Full and anti-cheat
2 = Full only
3 = Anti-cheat only
26
Bucket capacity (in 1000’s of tickets)
1 to 99
Full Bucket Sensor mounted on Ticket Chute Cover

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Group 99 3
Option Number
Function
Values
30
Sensor Board
0 = BCR-1000
1 = HO-1000
2 = BCR as HO (see NOTE)
3 = DS-2000
4 = BCR-2000
5 = HO-2000
31
Sensor board revision
4 to 5
32
Use sensor board cheat detection
0 = No, 1 = Yes
33
Bad barcode tolerance
0 = 0% (most strict)
1 = 25%
2 = 50%
3 = 75%
4 = 100% (rejects nothing)
34
Points value of Holes-Only ticket
1 to 99
35
Points value of one coin
0 to 99
36
Digits in door display
4, 5, 8 (see page 3)
37
Power Mains
0 = 60 Hz, 1 = 50 Hz
NOTE: BCR sensor boards are used to count barcoded tickets. HO sensor boards
are used to count holes-only tickets. Barcode sensor boards can be used to count
holes-only tickets, but there is NO CHEAT DETECTION when used this way. This
should only be done in an emergency situation. Some barcode sensor boards can be
configured by means of jumpers on the board to work as a holes-only sensor board.
In this case choose HO. In this case you will have cheat detection.
Group 99 4
Option Number
Function
Values
41
Points value for barcode #1
0 to 99
42
Points value for barcode #2
0 to 99
43
Points value for barcode #3
0 to 99
44
Points value for barcode #4
0 to 99
45
Points value for barcode #5
0 to 99
46
Points value for barcode #6
0 to 99
47
Points value for barcode #7
0 to 99
48
Points value for barcode #8
0 to 99
Group 99 4 sets the points value for barcoded tickets. When using barcoded tickets, the
Ticket Eater accepts only tickets that have the correct barcode. To do this it must first
learn the barcode pattern on the tickets. It can learn 8 different barcodes, each with its
own point value.
To teach the Ticket Eater a barcode:
1. Go to one of the option numbers in group 99 4.
2. Use the black and red buttons to adjust the point value.
3. Feed the Ticket Eater a strip of seven tickets.
4. After reading the tickets the ticket eater will display a series of numbers which
represent the barcode pattern. (If these numbers are all zeros, the reading failed.)

TT-2000 Ticket Eater™ by Deltronic Labs February 2013
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5. To accept and record the reading, press both buttons together. To reject the
reading turn off the machine without pressing both buttons.
Group 99 5 performs the special function of clearing the audit counters. When you
select 99 5, the display continues to show 99 5, but it blinks. At this point you can press
the red button to clear the audit counters, or the black button to cancel clearing.
Group 99 6 exits the options mode.