Demco SP7 User manual

0
User’s
Installation Guide
Demco corp.
Always pay right !
Stylish, Powerful & Trusted Pay-Way
- V1 EFT-POS Terminal

1
CONTENTS
1Introduction ……………………………... …………………………………………………………………………………2
2Getting started
2.1 Unpacking the shipping carton .......................................................................................................... 3
2.2 SP7 at a glance …………………………………………………………………………………………………4
2.3 Keypad and functionality ………………………..................................................................................4
3Card Reading & Paper loading
3.1 Card reading ...............................................................................................................................5
3.2 Cutting the paper .....................................................................................................................5
3.3 Installing paper roll …………………...................................................................................................6
4Installation, Maintenance and Trouble-shooting
4.1 Location of the terminal ........................................................................................................................7
4.2 Terminal Interface .............................................................................................................................7~9
4.3 Installing a SAM card ...........................................................................................................10
4.4 Maintenance …………………………………………………………………………………………………….10
5Trouble-shooting …………………………….……………………………………………………………………....11
6Safety &Information …..............................................................................................................................12

2
1. Introduction
Thank you for choosing Demco’s SP7 EFT-POS terminal!
This manual will guide you from basic setup to operation of SP7. It will help you to
familiarize yourself with SP7 terminal and will be useful for anyone installing and using SP7
terminal.
SP7 terminal represents a new generation of electronic payment solution equipped with the
following features;
z Powerful & Fast transaction
-. MIPS 32 bit RISC processor
-. Multiple range of communication interface
z True multi-application capability
-. Large memory capacity of 16 MB Flash, 16MB SDRAM
z User-friendly & Ergonomic design
-. Large graphic display
-. Compact & handy design
-. Neat & tidy cable management to avoid messy tangles
z Easily customizable and highly flexible
-. Easy Linux open platform
-. Customizable color and logo
z Environment friendly
-. Minimal packaging material
-. ROHS compliant
-. Constructed entirely from recyclable plastics

3
2. Getting Started
2.1 Unpacking the shipping carton
In the original shipping carton of SP7 EFT-POS terminal, there are 4 contents, a SP7
EFT-POS terminal, a power supply unit, and a user’s manual.
Inspect carefully if there is any damaged or missing components.
①SP7 EFT-POS terminal ② Power supply unit
③ User’s installation manual
The model of the power supply unit vary by country.
This power adaptor is specially designed for
SP7 EFT-POS terminal. Do not use it for any
other usage.
Remove the protection film from LCD screen.

4
2.2 SP7 at a glance
2.3 Keypad and functionality
This chapter describes the key functions for a terminal with no specific application.
Function of keys can vary depending on application.
The navigation keys navigate in
the terminal menus
The function key accesses the
different application menus
The red key cancels the
procedure in progress. It turns
of/off the power by pressing
and holding for 3 seconds
Digital keyboard
The yellow key cancels the
last character
The green key validates the input
selections and information
18 key backlit keyboard
Large graphic LCD Display
Magnetic Card Reader
Smart card reader
Internal thermal printer

5
3. Card reading & Paper loading
Before any card reading or any use of the terminal, make sure that a paper roll
is installed in the printer.
3.1 Card reading
Magnetic stripe card
①Place a magnetic card with the stripe down and
facing toward LCD& keypad.
②Swipe the card through the magnetic card reader
Smoothly.
Smart Card
Insert a smart card with IC chip side upwards
into the smart card reader slot
Leave the smart card in the card reader
until the transaction is complete.
3.2 Cutting the paper
Pull the paper to the front for paper cutting.

6
3.3 Installing the paper roll
SP7 features an "easy loading" printer, for easy paper roll replacement.
Don’t touch the printer mechanism. Take care the paper cutter is very sharp and
the printer could be very hot!
Prepare for a roll of thermal sensitive paper with 57mm wide
To avoid overheating of the printer, wait a few seconds between two printings.
①Open the printer cover by pulling
the release tap toward the front
(
LCD
)
with
y
our fin
g
er.
② Remove the remaining role of
the paper in the paper tray.
③ Drop the new paper roll into the
paper tray and pull the paper.
④ Close the printer cover by
gently pressing down the cover.

7
4. Installation & Maintenance
4.1 Location of the terminal
It is highly recommended to place SP7 terminal on flat table or surface near an power outlet.
zDo not use the terminal in excessive heat, humidity, moisture area.
zAvoid areas with direct sunlight or electromagnetic radiation
zThe terminal is not waterproof or dustproof so any mal-function from the exposure
may void warranty.
zOperating temperatures
-20°C to +80°C.
zHumidity
5% to 90% without condensation.
zStorage temperature
0°C to +60°C.
4.2 Terminal Interface
SP7 connection port are located on the back of the terminal.
USB
RS232C-2 Ethernet RS232C-1

8
Do not connect the power supply until any peripherals are connected.
Maximum length of cable : 2.50 m
4.2.1 Connection to the Ethernet LAN
Connect SP7 terminal to an Ethernet LAN, using a standard
direct Ethernet cable and make sure the connector is fully
seated into ports.
4.2.2 Connecting to a peripheral
Turn off the terminal and connect the peripheral cable
to the terminal on RS232C(-1 or -2) or USB
USB
RS232C-2 RS232C-1
Ethernet
LAN port

9
4.2.3 Connection to power supply
When the terminal is power-on, the green LED indicator is on.
Power disconnection during a transaction may cause the transaction data to be
lost.
Power supply
 Input 100 to 240 VAC, 50/60Hz, 0.8A
 Output 9.0Vdc, 2.5A
RS232C Interface
RS232-2 (RJ45-10P)
1 CTS 6 UART2_TX
2 DTR 7 +5V
3 RTR 8 UART3_TX
4 CD 9 UART3_RX
5 UART2_RX 10 GND
RS232-1 (Mini USB A type)
1 NC & 5V
2 UART0_TX
3 UART0_RX
4 GND
Make sure that the power cable should
be firmly fit inside cable holder.
1. Insert the round barrel connector into
the power port on the terminal.
2. Place the terminal upside down on a
clean and flat surface for unwanted
scratch or damages.
3. Guide the cable through the cable
holder to secure the power cord from
unwanted disconnection.
4. Plug the AC power cord into a wall
power outlet.
1 10
1
1 4

10
4.3 Installing a SAM card
The SAM card connectors are located beneath the terminal.
4.4 Maintenance
① Cleaning the terminal
It is recommended to clean the terminal with a dry or slightly damp cloth.
Cleaning with water, solvent, or detergent cleaning is also prohibited.
Do not spray any cleaners on the keypad.
② Smart Card reader
Do not clean the smart card reader. If you have to, contact your installer or SP7
distributor.
1. Remove the power cord from the terminal
2. Turn over the terminal
3. Open the SAM compartment cover by pulling the release tap
4. Open the SAM connector by pulling the connector cover left.
5. Insert a new SAM card(gold contact down) into an available
slot by sliding it in into the guide until firmly seated.
** The SAM card has a notch on once corner to make sure
that it fits into the connector in one way.
6. Re-install the SAM compartment cover. SAM Compartment

11
5. Trouble-shooting
The terminal does not start
zCheck the power supply connections (both wall power outlet and terminal power
input).
zMake sure that you pressed the ENTER/ON key for 3 seconds, until the unit is on.
Printer doesn’t print
zCheck if the printer roll is out of paper and if the paper roll is properly installed.
LCD display is blank
zCheck the terminal power connection.
zCheck all cable connection.
Transaction fails to process
zIn case of magnetic card reading, make sure that you swipe cards properly
zIn case of smart card reading, make sure that the card is inserted correctly and the
card remained in the smart card reader until the transaction is complete.
zFor both cases, it is recommended to perform a test transaction using other
magnetic or smart cards just to ensure the problem is not a defective card.
If the problem is still present after above action, contact your local SP7 representative for
any help.
6 Safety & Information
4.1 Safety
Safety directives concerning the Lithium battery
zThere is a risk of explosion if the battery has been replaced incorrectly.
zDispose of used batteries according to the manufacturer instructions.
zDo not attempt to dismantle the battery.
zDo not attempt to reactivate the used battery by any means.
zKeep out of the reach of children.
CAUTION
Changes or modifications not expressly approved by the manufacturer responsible for
compliance could void the user’s authority to operate the equipment.

12
4.2 Information
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions ;
(1) this device may not cause harmful Interference, and (2) this device must accept any interference
received, Including interference that may cause undesired operation.
• CAUTION
The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modifications to this equipment. Such modifications could void the user’s authority to operate the
equipment.
• INFORMATION
This device and its antenna(s) must not be co-located or operating in conjunction with any other
antenna or transmitter except in accordance with FCC multi-transmitter product procedures.
The use of a permanently attached antenna or of an antenna that user a unique coupling to the
intentional radiator shall be considered sufficient to comply with the provisions of required this
section.
The manufacturer may design the unit so that broken antenna can be replaced by the user, but the
use of a standard antenna jack or electrical connector is prohibited.
※ STATEMENT
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, users, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocated the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/ TV technician for help.

13
Demco corp.
Demco reserves the exclusive rights of the contents of this documentary. Any reproduction,
transmission or translation of this documentation is not allowed without prior written permission of
Demco Corp.
The information in this document is subject to change without notice. There may be errors or
omissions in this document although Demco used its best effort to be accurate.
Copyright © 2008 by Demco Corp. All rights reserved