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Denon HEOS User manual

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I•
11
·1
HEOS
TM
BY
DENON
HEOS
Link
QUICK
START
GUIDE
The HEOS Link is designed
to
add
HEOS multi-room audio functionality
to
an external device which offers audio
amplification, like an
NV
receiver
or
integrated amplifier.
Make sure you have the following items
in
working order:
~
-
•
Wi-
Fi
Router Internet Connection
r
,_
ll_
D
~
~
-
•
0
~
0
0
Apple iOS
or
Android mobile device
connected
to
your network
Carefully unpack your
new
HEOS Link.
Verify that the following items are included
in
the box.
2
Place the HEOS Link at a convenient location near the amplification device you
are connecting it to.
~
I
•
HEOS
0 0
-
I I
3
8 Co
nn
ect the HEOS Link
to
an
available input on your amplifier using
the included analog RCA cables.
Your amplifier
or
AV receiver
OPTIONAL
AUDtOIN
R L
8 Connect the power
co
rd to the
HEOS Link and a wall outlet.
Ifyou are connecting the HEOS Link to a wired network, connect the included Ethernet cable between the
HEOS Link and your router. Do not connect the Ethernet cable ifyou are connecting your HEOS Link to a
wireless network.
4
8 Download the
5
HEOS
by
Denon App.
Go to the App Store
SM
or
to Google
Play
TM
and
search for
"HEOS
by
Denon" to download
and install.
GET
IT
ON
~
Coogle
play
~-
Launch the HEOS
App
and follow the instructions
in
the app.
0
0 •
ENJOY!
For further information, please visit HEOSbyDenon.com
6
m
(f)
u
Q)
::J
Q.
BASIC
TROUBLESHOOTING
My
HEOS device won't connect to my network using the audio cable
• Make sure your mobile device
is
connected
to
your wireless network before setting up your HEOS device.
• Alternatively, you can connect your HEOS device
to
your network router using the included Ethernet cable. Once connected via
Ethernet, the HEOS
by
Denon
App
should recognize the HEOS device and you can manually move it
to
your wireless network
using Settings/My Devices/Device_Name/Advanced/Network Settings.
I
get
a message "Device was not found"
• Move your HEOS device closer to your wireless router.
• Your HEOS device and controller device may not be on the same network. Verify that the controller device
is
on the same network
as your HEOS device. This
is
usually configured under the Settings feature on your mobile device. If you have more than one
network, your device may hop to a different network as you move around your home.
• Make sure you
don't
have any other electronic devices interfering with your wireless network signals. Microwave ovens, cordless
phones, and some televisions can cause wireless network interference.
• If your HEOS devices are located far away from your router, consider adding a wireless range extender like the HEOS Extend.
•
In
case your wireless router
is
incompatible with your HEOS device, please use the optional HEOS Extend Wireless Range
Extender and hard-wire it
to
your router.
Music cuts out or delays sometimes
• Make sure your Internet connection is operating correctly.
• If you are sharing your network with other users or devices, they may be using most
of
your bandwidth
(especially if they are streaming video).
• Make sure your HEOS devices are within range
of
your wireless network.
• Make sure your HEOS devices are not located near other electronic devices that could interfere with it's wireless connectivity
(like microwave ovens, cordless phones, TVs, etc...
).
7
I hear a delay when using the AUX Input with my TV
• If you are connecting the AUX input with your cable or satellite box for enjoying TV audio through multiple HEOS devices, you may
hear a delay between when you see someone speak and when you hear the audio. This
is
because the HEOS system must buffer
the audio before it sends
it
out to the devices so that it arrives at
all
devices at the same time.
•
You
can avoid this delay by listening only
to
the HEOS device which
is
directly connected
to
the set
top
box.
Connecting to a network using WPS
'
"-
If your wireless router support WPS (Wi-Fi Protected Setup
™)
your HEOS wireless device can optionally connect to your network
using the "Push Button" method by following these steps:
1
. Press the WPS button on your router.
2.
Within 2 minutes, Press and Hold the Connect button on the rear panel of the HEOS device for 5 seconds.
3. The
LED
on the front ofthe HEOS device will flash green for several seconds as it connects to your router.
4. When the connection
is
complete, the LED on the front
of
the HEOS device will turn solid blue.
Resetting Your Device
Resetting your HEOS device will clear out the wireless network settings,
EQ,
and name but retain it's current software.
You
will have to use Settings->Add Device to reconnect the device to your home network before it can be used.
To
reset your HEOS device, gently insert a small paperclip into the Reset button hole on the
back
and hold it in until the front LED
begins to flash amber.
Restoring the Device to Factory Defaults
Restoring the HEOS device to its factory defaults will clear
all
of the settings and restore the original software which was installed at
the factory.
To
restore your HEOS device to the factory defaults, unplug the power cable from the power outlet. Insert a small paperclip into the
Reset button hole on the back, reconnect the power cable, and hold it
in
until the front LED begins to flash amber.
Google
Play
is
a
trademark
of
Google
Inc.
Apple,
the
Apple
logo,
iPad,
iPhone,
and
iPod
touch
are
trademarks
of
Apple
Inc
.,
registered
in
the
U.S.
and
other
countries.
App
Store
is
a
service
mark
of
Apple
Inc.
Wi-Fi
Protected
Setup
TM
logo
is
trademark
of
Wi
-
Fi
Alliance.
8
&
Canada
only:
lf
you need further assistance with your HEOS Product,
please contact HEOS by Denon Customer Support Services below:
Website www.HEOSbyDenon.com/Support
Email [email protected]
Live Chat www.HEOSbyDenon.com/LiveChat
Telephone
Toll
Free
(855) 499 2820
(M-F
1
O:OOAM
to 1
O:OOPM
EST
I Sat 12:00PM to 8:00PM
ES1)