DESKHAUS APEX PROMAX/6 User manual

APEX PROMAX/6
APEX
PROMAX/6
PRODUCT ASSEMBLY INSTRUCTIONS

APEX PROMAX/6
NOTES
Read all instructions and review all illustrations before installing. Failure to observe these
warnings could result in a fire or electrical shock. Use two or more people when moving
products or personal injury may result. Ensure there are no obstacles in unit's path and that
it is clear of walls during movement. Cords must be appropriate length to accommodate
change in height. Keep children away from height adjustable base. Keep electrical components
away from liquids. Do not sit or stand on base or work surface. Do not open any components.
Designed for a 10% duty cycle, two minutes on and eighteen minutes off. In the event of a
power outage, or if the power cord is unplugged, a reset is required.
WARNING

PARTS QTY
1. Column 6
2. Top Supports 3
3. Foot 3
4. Collapsing Channel 2
5. Fixed Channel 2
6. Short Cross Bar 3
7. Long Cross Bar 1
Jumper 1
Control Box 2
Hand Switch 1
Power Cord 2
M6 14mm Screw 36
M6 10mm Screw 40
7/8" Wood Screw 23
16mm Wood Screw 2
Feet Pads 6
Cable Ties 20
Cable Extensions 4
APEX PROMAX/6
1
2
3
4
APEX PROMAX/6
TOOLS NEEDED:
PARTS INCLUDED:
X40
X36 X23 X2
4mm HEX KEY
X20
M6 14mm M6 10mm 7/8 WOOD SCREW 16mm WOOD SCREW CABLE TIES
X6
M8 12mm
13mm SOCKET HEAD + EXTENSION
6
7
5
TAPE MEASURE
CORDLESS DRIVERPHILLIPS BIT

APEX PROMAX/6
*Please note orientation of all screw holes
making sure channels are not upside down.
ASSEMBLE COLUMNS TO
COLLAPSING CHANNELS
Assemble using the M6 10mm length screws.
These are the shorter screws that are included.
(4 per column)
Notes
*You need to separate the channels and attach each of the 4 columns individually
1
IMPORTANT: Do not tighten machine screws fully until the end of each step to allow for proper centering. PARTS QTY
Column 6
Collapsing Channel 2
Fixed Channel 2
M6 10mm Screw 24
X24
X3

APEX PROMAX/6
X12
IMPORTANT: Do not tighten machine screws fully until the end of each step to allow for proper centering. PARTS QTY
Short Cross Bar 3
M8 12mm Screw 6
ASSEMBLE SHORT CROSS BARS
BETWEEN COLUMNS
Assemble using the M8 12mm length screws.
(2 per side)
*Note- You will need a socket extension to reach the bolts inside the cross bar
2

APEX PROMAX/6
3CONNECT FEET AND TOP SUPPORTS
TO COLUMNS
Secure feet to columns using M6 14mm Screws.
These are the longer screws that are included.
(8 per foot) ( 4 per top support)
IMPORTANT: Do not tighten machine screws fully until the end of each step to allow for proper centering. PARTS QTY
Foot 3
Top Supports 3
M6 14mm Screw 36
X36

APEX PROMAX/6
4CONNECT LONG CROSS BAR
TO COLUMNS
Secure long cross bar using M8 12mm Screws.
IMPORTANT: Do not tighten machine screws fully until the end of each step to allow for proper centering.
X2
PARTS QTY
Connector Bar Long 1
M8 12mm Screw 2

APEX PROMAX/6
PARTS QTY
Control Box 2
16mm Wood screw 4
7/8" Wood screw 23
5FASTEN FRAME AND CONTROL BOXES
TO DESK SURFACE
Assemble using the 7/8" length wood screws.
(23 screws total) Secure control units with 16mm
wood screws (4 screws total)
*Notes - Center base on desk surface leaving 2" on right and left sides.
Pre-drilling holes is required for solid wood tops and optional for HPL tops.
X23 X4

APEX PROMAX/6
PARTS QTY
M6 10mm Screw 16
6LOCK ADJUSTABLE CHANNELS
X16
Assemble using the M6 10mm Screws. These are the
shorter screws that are included. (8 per channel)
Make sure the control box and hand switch
are fastened in a location where all the cables
will connect without being in tension.
*Note - Consider placement of control box and plan for cable management
of all cables including hand switch before locking channels

APEX PROMAX/6
7ATTACH HAND SWITCH
Secure with (2) wood screws. These are the
screws that are included with your hand switch.
PARTS QTY
Hand Switch 1
Wood Screw 2
(Included with hand switch)
X2
(Included with hand switch)
hand switch

APEX PROMAX/6
8CONNECT POWER CORDS
Connect jumper from control box A to control box B.
*Note - Remove rubber plugs from control boxes to expose connection points.
Connect hand switch to control box.
Connect (6) column power cords to control box.
Connect power cord to control box A and then control box B.
*Note - Use column cable extensions if needed.
X2
X6
X1

APEX PROMAX/6
OPERATION INFORMATION
Note: When using your handset for the first time, you must reset the handset if the display shows
“Reset” to ensure that it is properly calibrated. To reset the handset, keep pressing the paddle down to
the lowest height and release. Then press the paddle down again for 5 seconds until the display shows
"Reset" and returns back to a normal digital number to finish the reset. Your handset is now ready to use.
RAISING THE TABLE
Hold the paddle up and the height adjustable desk will rise. Release the paddle and it will stop.
LOWERING THE TABLE
Hold the paddle down and the height adjustable desk will lower. Release the paddle and it will stop.
USING THE MEMORY FUNCTION
Setting the memory for seated height
Adjust the desk to your preference below 35.5 inches (seated height). Press the side button on
the handset once and the ♥will show on the display. Press the side button one more time to
save the current height. The display should show ♥-2
Setting the memory for standing height
Adjust the desk to your preference above 35.5 inches (standing height). Press the side button on the
handset once and the ♥will show on the display. Press the side button one more time to save the
current height. The display should show ♥ -1
HEIGHT CALIBRATION
1. Hold the down button/direction (SmartPaddle) on the handset until the desk reaches
its lowest height, then release.
2. Measure the height from the floor to the top of your desktop. If the displayed height
does not match your measurement, follow the next steps.
3. Hold the down button/direction (SmartPaddle) again until the LED display reads “Reset”.
4. Press the “M” or side button (SmartPaddle) until the numeric display begins flashing.
5. Press Up or Down until the read out matches your measurement.
6. Wait for the display to return to “Reset”, hold the down button/direction
(SmartPaddle) until the desktop lowers slightly and rises slightly and the display
changes back to the numeric height setting, then release.

APEX PROMAX/6
ADDITIONAL FEATURES
UPPER AND LOWER LIMIT
Enter the settings menu and navigate with the paddle to the upper and lower limit settings.
Press the side button to enter the settings, and select an upper limit, or to cancel the limit.
LOCKING HANDSET
If you want to lock the handset, enter the settings menu and navigate to the lock settings
with the paddle. Press the side button to enter the settings, and choose to lock the handset.
We don't recommend locking your handset as it should be easily adjustable.
VIBRATION MODE
Enter the settings menu and navigate to the vibration settings. Press the side button to enter
the settings and toggle this on or off with the paddle.
RESETTING THE BASE
If the display reads an error code, hold the the down button down until display reads "Reset" then release.
Hold the down button again until the base reaches its lowest height and displays the height number readout.
Reset is now complete. (For a list of Error codes see our Troubleshooting on the next two pages.)
AUTOMATICALLY REACH THE STANDING HEIGHT
If you have saved a standing height, then pressing the handset paddle up twice quickly will automatically
adjust the desk from sitting to standing height.
AUTOMATICALLY REACH THE SITTING HEIGHT
If you have saved a sitting height, then pressing the handset paddle down twice quickly will automatically
adjust the desk from standing to sitting height.
SETTING UP ACTIVITY REMINDERS
Press and hold the side button on the handset for 5 seconds to enter the settings. Pressing the
side button again will enter the activity reminder settings. Here, you can use the paddle to adjust
the duration of the timer between 30 min, 40 min, and 50 min. Press the side button to confirm.
If you want to cancel the reminder, enter this menu again.
OPERATION INFORMATION CONTINUED

APEX PROMAX/6
TROUBLESHOOTING
SOLUTION
Column plugged into M1 Port
Column plugged into M2 Port
Column plugged into M3 Port
Column plugged into M4 Port
Column plugged into M5 Port
Column plugged into M6 Port
Column plugged into M1 Port
Column plugged into M2 Port
Column plugged into M3 Port
Column plugged into M4 Port
Column plugged into M5 Port
Column plugged into M6 Port
E01
E02
E03
E04
E05
E06
E07
E08
E09
E10
E11
E12
ERROR
CODE PARTS AFFECTED CONDITION
1. Column has been modified in a
way that prevents movement
2. Column has exceeded the
weight limit
3. Control box tells column to travel
beyond its mechanical limits
4. Column has a mechanical failure
1. Check that there is no interference, then perform base reset
2. Check that weight limit has not been exceeded then perform base reset
3. If column doesn’t slow down before stop (makes clunk sound)
control box may need to be exchanged
4. If none of the above conditions, column needs to be replaced
1. Column is not plugged into
port correctly
2. Column cord/plug is damaged
3. Control box port is damaged
1. Verify that all plugs are seated within the control box port then
perform base reset
2. Unplug columns, turn control box around, plug columns back in,
if a new port error code is displayed, then the column needs to be replaced
3. Unplug columns, turn control box around, plug columns back in,
if the same error code is displayed, then the control box needs to be replaced
SOLUTION
Control box error with master
/ slave connection
E13
H01
LOC
ERROR
CODE PARTS AFFECTED CONDITION
1. Cord not plugged in correctly
2. Cord/plug is damaged
3. Control box problem
1. Verify that all plugs are seated within the control box port then
perform base reset
2. Inspect cord/plug for damage, replace if needed
3. If above is correct then control box replacement is required
(note that Master/Slave system is a custom install customer service
may be required)
Control box duty cycle 1. Continuous movement of
columns over 4 minutes
2. Room temperature too high
for heating elements
1. Desk must rest for 16 minutes
2. Environment temperature may be too high for operation
Control box / handset lock 1. Control box program has
the handset locked
2. There is a handset circuit error
1. Perform the handset un-lock operation
2. Replace handset if un-lock doesn’t solve problem
* MOST ERROR CODES CAN BE SOLVED BY RESETTING THE BASE
If the display reads an error code, hold the the down button down until display reads "Reset" then release. Hold the down button
again until the base reaches its lowest height and displays the height number readout. Reset is now complete.

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