Digital Watchdog VMAX IP PLUS User manual

※The picture might differ according to the specification and model.
※Contents of this user manual are protected under copyrights and computer program laws.
Rev: 12/21
Before operating the system, please read this User Manual and retain it for future
reference.
USER MANUAL

WARNING
TO REDUCE FIRE OR SHOCK HAZARD,
DO NOT EXPOSE THE UNIT TO RAIN OR MOISTURE.
The installation should be made by a qualified service
person and conformed to all local codes.

Cautions
Read Before System Operation. Follow these details to prevent material damage or personal injury.
Signs of Caution and Warning
General Warning
1. Use the power cord, which is supplied or recommended by the supplier, or it may cause a fire.
2. Do not disassemble or reassemble the product. It may cause malfunction or fire.
3. Enquire your vendor for repair. It may cause electric shock or fire if the repair is not done properly.
4. Do not touch the product with wet hands. It may cause malfunction or electric shock.
5. Product installation must be ensured to a professional for product installation, or it may cause malfunction, electric shock, or fire.
6. Ground applies to video products equipped with a 3-wire grounding type plug having a third (grounding) pin. This plug only fits into
a grounding-type power outlet. If grounding is not done, it may cause malfunction or electric shock.
7. Ground connection must not touch gas or water pipes or telephone lines. If grounding is not done properly, it may cause electric shock.
8. Prevent metallic foreign substances from going inside the product. It may cause malfunction or electric shock.
9. Do not spray insecticide or flammable spray while driving. It may cause a fire.
10. Place the system in an open place where air ventilation is guaranteed, or it may overheat and cause considerable damage to the system.
11. Prevent water from instilling inside electrical parts. Clean with a dry towel or malfunction or electric shock could result.
1. Use the power cord, which is supplied or recommended by the supplier. The internal fan rotates at high speed and may cause an
accident.
2. Do not drop, give strong vibration, or shock the product. It may cause malfunction.
3. The air inhaler of the front panel and air outlet of the back panel must not be blocked during installation.
The internal temperature of the product would be greater than allowable and could cause malfunction or fire.
4. Do not touch the product or the power cord when there is thunder. It may cause an electric shock.
5. Do not install the product near or on top of the heating source. The internal temperature of the product would be greater than allowable
and could cause malfunction or fire.
6. Do not install the product in an inclined or unstable location or where vibration could be committed. It may cause malfunction.
Cautions about the Power
1. Must use the outlet of the grounding to connect the power cord, or it may cause a fire.
2. Do not connect in the middle of the power cord or use an extension cord. It may generate heat or cause a fire.
3. Do not touch the power cord with wet hands. It may cause an electric shock.
4. Keep the power cord dry and protect it from humidity. It may generate heat or cause a fire. The power cord is not waterproof.
5. Hold the body of the plug while removing the power. Do not pull the power cord. Damage to the power cord may cause overheating
or a fire.
6. Check the power plug regularly. Humidity and moderation in smoking may cause a fire.
7. Remove the power cord from the outlet when the product is not used for a long time. It may cause short-circuit or electric shock.
1. Do not turn off the power by removing the power plug. To turn off the power, click the power button from the front panel. When the
system stops abnormally, the power button might not work. Click the power button for 5 full seconds to turn the power off.
2. Do not cut off the power artificially, or shock or vibrate the unit while the HDD is active. It may cause hard disk failure or loss of data.
※Pictures and buttons, functions, or configurations are subject to change or modification per the different models.

Table of Contents
1. GETTING STARTED.................................................................................................................................. 4
1.1 CHECKING SUPPLIED ITEMS........................................................................................................................................4
1.2 SYSTEM STARTUP........................................................................................................................................................5
1.3 SYSTEM SHUTDOWN ...................................................................................................................................................6
1.4 SYSTEM EXPLANATION ...............................................................................................................................................6
2. STARTUP WIZARD...................................................................................................................................11
2.1 LANGUAGE ................................................................................................................................................................. 11
2.2 DATE/TIME ................................................................................................................................................................ 11
2.3 HDD FORMAT .......................................................................................................................................................... 12
2.4 NETWORK ................................................................................................................................................................. 13
2.5 CAMERA MANAGEMENT ........................................................................................................................................... 15
2.6 PRODUCT REGISTRATION &FINISH.......................................................................................................................... 16
3. OPERATION..............................................................................................................................................17
3.1 USER LOG-IN ............................................................................................................................................................ 17
3.2 CAMERA REGISTRATION ........................................................................................................................................... 17
3.3 DELETING CAMERAS................................................................................................................................................. 21
3.4 CAMERA SETUP ....................................................................................................................................................... 22
3.5 LIVE DI S PLAY MODE................................................................................................................................................ 24
3.6 PTZ OPERATION ..................................................................................................................................................... 28
3.7 PL AY B AC K RECORDED IMAGES ............................................................................................................................... 29
3.8 SEARCH RECORDED IMAGE ...................................................................................................................................... 31
3.10 SPECIAL CAMERA SEARCH ..................................................................................................................................... 36
3.11 DST SETTING AND IMAGE PL AY B AC K .....................................................................................................................37
3.12 MEGAPIX®IVA™ ANALYTICS ................................................................................................................................. 38
4. SETTING ...................................................................................................................................................42
4.1 SYSTEM ..................................................................................................................................................................... 43
4.2 DEVICE .....................................................................................................................................................................49
4.3 ALARM...................................................................................................................................................................... 56
4.4 RECORD....................................................................................................................................................................60
4.5 NETWORK ................................................................................................................................................................ 64
4.6 EXPORT .....................................................................................................................................................................73
5. WEB SURVEILLANCE THROUGH INTERNET EXPLORER.............................................................76
5.1 WEB LOGIN.............................................................................................................................................................. 76
5.2 WEB MONITORING....................................................................................................................................................77
5.3 WEB PL AY B AC K ...................................................................................................................................................... 78
5.4 SETUP ....................................................................................................................................................................... 79
6. Q & A........................................................................................................................................................ 80
7. SPECIFICATIONS....................................................................................................................................82
8. WARRANTY INFORMATION ................................................................................................................84
9. LIMITS AND EXCLUSIONS....................................................................................................................85

VMAX®IP Plus™ User Manual
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1. Getting Started
1.1 Checking Supplied Items
Make sure that you have the following items supplied with your NVR. If any of these items are missing
or damaged, notify your vendor immediately. Keep the packing utilities for moving or storage purposes
afterward.
Items
Photo
Quantity
Quick setup guide and
download instruction card
1
9CH models: 48V D/C
adaptor and power cable.
12CH and 16CH models:
a
power cable.
1
USB mouse 1

VMAX®IP Plus™ User Manual
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1.2 System Startup
After connecting peripheral devices such as cameras, monitors and a mouse to the NVR, power up
the NVR by connecting the DC48V adaptor/ power cable to the power jack on the rear panel. The
boot logo will display. Please wait until the boot process completes.
When the system is starting, the password change window is displayed. When you log in to your unit
for the first time, you will be asked to setup a new password. The password must be a minimum of 8
characters with at least 3 combinations of upper-case letters, lower case letters, numbers and special
characters. Acceptable special characters are 『~ ‘ ! $ ^ ( ) _ - | { } [ ] ; . ? /』. To login, right-click anywhere
on the screen and enter the username and password in the popup screen. There is only one
Administrator Account configurable in the NVR. It is assigned with an unchangeable User ID marked as
‘admin’. The administrator account has full access to the NVR and its configurable parameters and can
also create new users and assign rights to the new user accounts.
If NVR is set as AUTO LOGIN, the login process is not necessary.
Caution
1) It may take a few minutes to start up the system after turning on the power, in
case the user sets the network configuration as DHCP mode but under the
situation that there is no DHCP server in the network or the network is not
connected.
2) The mouse is included. In case you need to replace it, it is highly recommended
to choose well-known major brands such as DELL, MICROSOFT, LOGITECH, or
SAMSUNG.
Note
1) Do not forget the administrator’s password that was set for the first time. In case
you forget your password, contact your local dealer for help.
2) Refer to “Section
Error! Reference source not found.
User” for AUTO LOGIN and
AUTO LOGOFF.

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1.3 System Shutdown
To turn off the power, click the exit button [ ] the Toolbar and then click [SHUTDOWN] in the pop-
up screen as below. Do not pull off the power by pulling the power plug.
Input the password and click [OK] to shut down the system. Click [YES] to confirm shutdown.
Note
Users can input passwords by the virtual keyboard, IR remote control, or front
numeric buttons (if available).
1.4 System Explanation
Front Panel
** Front panel may differ according to the model.
1. Power button (On the back side)
2. LED indicator: indicates system status for power, record and network status.
3. USB port: for backup and upgrade.




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Back Panel Connection Diagram
* Back panel ports and location may differ according to the model. The model shown in the diagram
above is the 16CH DW-VP16xT16P NVR.
** The audio input port in the NVR is disabled by default. For audio recording, use an audio input
supported IP camera.
Note
On DW-VP9xT4P models, users must use the case’s ground when connecting alarm inputs
to the NVR.

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IR Remote Controller (Optional Item)
1. Power: System ON/OFF
2. NVR ID Selection
3. Numeric Button: Channel selection or Password input
4. PTZ Button
5. Preset Button: Select Preset in PTZ mode
6. Focus Button: Focus IN/OUT in PTZ mode
7. ZOOM Button: Zoom IN/OUT in PTZ mode
8. Preset Tour: Tour ON/OFF in PTZ mode
9. Direction Button
10. Enter Button
11. Menu Button
12. Return Button
13. Playback Buttons on Search mode
14. Emergency Recording Button
15. Auto-Sequence Button in Live mode
16. Screen Mode Button
17.
Backup Button
Note
Users can control multiple NVRs with one IR remote controller.
To control multiple NVRs, each NVR must have a different remote ID.
(The default remote ID is “0”.)
To setup the ID # in the IR remote controller
1) Press and hold the ID selection button () for 5 seconds.
2) Set the new ID by pressing the numeric button on the IR remote controller. The ID
number range is from 000 up to 255.
3) Press the numeric button in a three-digit number format. For example, press “000” for
0, “023” for 23, and “234” for 234.
1
3
8
9
11
6
14
13
2
4
5
12
10
7
17
15
16

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The Toolbar in Live Mode
In live view, move the mouse cursor to the bottom of the screen to show the menu bar.
Menu
Click on the menu button to access NVR’s main menu screen. See “3.12. Setting” for details.
Display Mode
Select the display split mode from the available options. Select 1CH, 4CH, 9CH or 16CH mode.
Sequence
Start/stop the sequence mode in live mode. The sequence is disabled if all channels are displayed.
Channel
Switch to a single-channel view of a specific channel by pressing the corresponding number.
Emergency Recording
The system records all channels with the full-frame rate at the maximum resolution regardless of the
recording setting. To stop the emergency recording, click the same icon again.
Backup
Backup recorded video to an external device. See “0 Backup” for details.
Playback
Switch to playback mode. See “3.7 Playback Recorded Image” for details.
Search
Open the search options screen. See “3.6 Search Recorded Image” for details.
Exit
Exit the NVR with three different options: Log Off, Reboot and Shutdown.
Pin
When selected, the NVR’s menu bar remains on the screen permanently.

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The Toolbar in Playback Mode
In the Playback view, move the mouse cursor to the bottom of the screen to show the menu bar.
Channel
Indicates the currently selected channel.
Intelligent Search Bar
Shows recording status for the selected channel from 00:00 to 24:00. A white-vertical line indicates
the time currently displayed. Moving the white-vertical line will update the video.
Previous/Next Date Search
Users can move to the previous date or the next date to search.
Playback Controls
: Playback speed control. (x32 / x16 / x8 / x4 / x2).
: Move backward one frame
: Stop button
: Play button
: Move forward one frame
: Playback speed control. (x2 / x4 / x8 / x16 / x32)
: Current playback speed
Screen Display Mode
Select the display split mode from the available options. Select 1CH, 4CH, 9CH or 16CH mode.
Backup
Backup recorded video to an external device. See “0 Backup” for details.
Playback
Switch to playback mode. See “3.7 Playback Recorded Image” for details.
Exit
Close playback mode and move to live mode.
Pin
When selected, the NVR’s menu bar remains on the screen permanently.

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2. Startup Wizard
When the NVR is launched for the first time, the STARTUP WIZARD will appear. This wizard helps you
setup the NVR’s most basic settings for proper functioning. You can access the Startup Wizard screen
at any time by clicking the Startup Wizard [ ] button in setting the
“MENU>SYSTEM>SETTINGS” menu. (See “4.1.5 SETTINGS”).
Note
Only the ADMIN user can access the startup wizard.
2.1 Language
Select the language according to the country or user’s preference.
If “DISPLAY ON SYSTEM STARTUP” is selected, Startup Wizard will pop up every time the system is
started.
2.2 Date/Time
Select the NVR’s date and time format, select the Time Zone, enable or disable daylight savings and
sync the NVR with an NTP server or manually enter the date and time. You can also select to
synchronize the NVR with an NTP server, which will automatically sync your NVR’s date and time
settings.

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TIME SYNC MODE
There are three types of time sync mode:
•Server Mode: The operating NVR is set as a Time Sync Server, which can synchronize the
time other NVR(s) are connected over the same network.
•Client Mode: Input the IP address of a designated NVR or Remote Software P/C (CMS) as a
Time Sync Server in “SYNC SERVER”. The NVR’s time clock will be synchronized with the
server by interval time set in “TIME SYNC CYCLE”.
•NTP Mode: “pool.ntp.org” is the recommended NTP Server. To activate, set the TIME ZONE of
your local area and then click [SYNC NOW].
•GPS Mode: Connect USB type GPS device and click [SYNC NOW]
2.3 HDD Format
Digital Watchdog’s NVRs are shipped with pre-installed HDDs that are formatted and ready to be
used. There is no need to format the HDDs out of the box.

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HDD FULL
Select “Overwrite” or “Stop recording” when HDD is full.
•Overwrite: NVR deletes the oldest data and records new data.
•Stop recording: NVR stops recording.
HDD CHECK
Click ( ) next to each HDD to view full information of each
HDD such as model name, serial no, capacity, bad sector ratio, lifetime
(used time) and temperature.
HDD FORMAT
Check the box next to the HDDs you wish to format and press the
“FORMAT” button. If system resources are occupied such as network
connection during the format process, the format process may fail. It
is recommended to reboot the system to release system resources
and then try to format again.
AUTO DELETE
Set the period when the HDD will automatically delete all recorded data. Select from None (default)
up to 366 days.
Note
1. It may take a few minutes to format HDD.
2. When the format is done, all data in the HDD will be deleted.
3. The system always reserves some space in each built-in HDD to effectively utilize
archiving memory.
2.4 Network
Setup the NVR’s network settings for remote connection.
NETWORK TYPE
Select either STATIC IP or DHCP for dynamic IP.
If DHCP is selected, the NVR will automatically configure the network settings according to the
current network requirements. If DHCP is selected, click the ‘IP DETECT’ button to detect
automatically all the network settings.
If Static IP is selected, manually enter all necessary network settings. For proper configuration, it is

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recommended to assign the NVR a DHCP address and let it auto-discover all the proper network
settings, and then change the Network Type back to Static IP and save the changes
IP ADDRESS
Displays the NVR’s IP address. If DHCP is selected, the IP address will automatically adjust to match
the network’s requirements. You can also manually change the IP address as needed.
SUBNET MASK
Subnet Mask address classifies the subnet that the system belongs to. For more information, please
consult your network administrator or your internet provider.
GATEWAY
This is the IP address of the router or gateway server. It is required when connecting to the NVR
through the external router over the internet (from another network). For more information, consult
your network administrator or your internet provider.
DNS SERVER
Enter the IP address of the Domain Name Server. You should input the DNS Server information to
use DDNS, Email notifications and NTP Server. For more information, please consult your network
administrator or your internet provider.
TCP/IP PORT
Input the port number to use when connecting to the NVR locally or remotely. The default is 9010.
If your ISP blocks port # 9010, you need to input another valid port number (ex, 9020).
WEB PORT
Input the port number to use when connecting from the Web Browser. The default is 80. If your ISP
blocks port # 80, you need to input another valid web port number (ex, 8080).
AUTO IP
Displays the system IP which is assigned through Auto-IP, automatically.
BANDWIDTH LIMIT
Depending on the setting made by the user, the system can control the data volume transmitted
over a network ranging from 25 kbps up to 1Gbps. This function is effective especially under narrow
bandwidth network conditions or when the user wants to limit “network bandwidth occupied by
video transmission” to a certain level. Default is 100 Mbps
USE UPnP (Universal Plug and Play)
UPnP is a plug-and-play feature that allows the NVR to be automatically discovered by a PC on the
same network. To locate the NVR, go to “My Network” on your PC. The computer will scan your
network for all supported devices. The first five characters of the file name of a detected NVR
represent the model number, followed by the NVR’s IP address
Once the PC discovered the NVR, double-click on the icon to open the NVR’s web client. Enter your
User ID and Password to log in and click ‘Connect’ to connect.
Note
The maximum number of simultaneous connections is 15 users.
Note
For the other network settings, such as DDNS, Notification, Mobile Push & P2P Cloud,
please refer to the “4.5 Network”.

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2.5 Camera Management
The Camera Management menu allows you to search, register and manage your IP cameras.
See “3.2 Camera Registration” for more information.
Auto-Configuration (1)
The NVR will scan the network for all supported cameras and automatically register them to the
available channels. Select the recording mode to apply to all registered cameras and press [START].
The NVR will search all cameras under the same network (Router) and register them in order,
automatically.
In a case where there are multiple NVRs on the network, it is recommended to use the Drag & Drop
or advanced configuration options to avoid a camera being connected to multiple NVRs.
Drag & Drop Configuration (2)
The Drag & Drop Configuration scans the network for supported cameras, displaying the results in a
table from which you can drag cameras to the viewing channel to assign them to channels.
1. Click the [START] button to search the camera.
2. Select a camera and while clicking on the camera, drag it to a channel to assign it.
3. Click the [APPLY] button to finish the process.
Advanced Configuration (3)
Search the network for cameras and manually configure and register them to the NVR.
1
2
3

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2.6 Product Registration & Finish
Register the NVR and user information for technical support and maintenance.
When the setup wizard is completed, click “FINISH” to close and go to the live view screen.

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3. Operation
3.1 User Log-in
Input USER and PASSWORD after turning on the system. If users forget the password, click the
icon to check the password hint
Note
1) LOGIN window will be permanently displayed until a user logs in with the right USER and
password.
2)If NVR is set as AUTO LOGIN, the login process is not necessary. See “
Error! Reference
source not found. User” for more information.
Note
The key in the virtual keyboard includes often used words, such as Admin,
root, http://, rtsp://, www., .com, .net, .org etc.
3.2 Camera Registration
The NVR can connect to any ONVIF® IP cameras over the network. If the cameras are connected to
the PoE switch in the back of the NVR, the cameras will also receive power and send data to and from
the NVR.
Note
As part of the cybersecurity settings of the NVR, the VMAX IP Plus will assign passwords
automatically to
DW IP cameras
added with a blank password. If a camera is added to the
NVR for the first time, without having its password set from the IP Finder™, the NVR will
automatically assign it a new password. If the camera then needs to be connected to another
NVR or system, users will need to reset the camera’s settings.
PoE Camera Connection
PoE cameras are automatically connected when the camera is plugged into the PoE port. Channels
assigned to cameras connected to the NVR’s PoE switch will display the channel title in green.
Cameras connected to the NVR’s PoE switch must be set to ‘DHCP’ before connecting to the NVR.
For cameras that support ‘Auto IP’, the NVR will automatically control its IP settings.
Note
If the PoE camera is connected to the PoE channel while another camera is being
assigned to that channel, the previously assigned camera moves to another channel and
the PoE camera will be assigned to that channel.
Note
Zero-Configuration
It is the Link-Local IP address assignment method through Auto-IP, and it is for assigning
IP, automatically, when the DHCP is not available or supported. The device that adopts
this technology selects 169.254.xxx.xxx, in general, and assign the IP address after
checking the availability of the selected IP address

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Camera Connection through Network
The NVR supports three ways to search and register cameras to the NVR. The AUTO
CONFIGURATION option allows the NVR to scan the network and automatically register the first
cameras it finds to the available channels.
The DRAG & DROP CONFIGURATION option scans the network for supported cameras, displaying
the results in a table from which you can drag cameras to the viewing channel to assign them to
channels.
For advanced settings and manually adding cameras, select SEARCH.
3.2.2.1. Auto Configuration
1. Select a recording mode for the cameras. This recording option will
be applied to all cameras registered to the NVR.
2. Click [START]. The NVR will search all cameras under the same
network (subnet) and register them in order, automatically.
3.2.2.2. Drag and Drop Configuration
1. Click the [START] button to search the camera. The NVR will search the network for
cameras and display all results in the table on the right.
2. Select the camera in the list and drag and drop it to the channel you want to assign to the
camera. (While moving, the mouse pointer is changed to .)
3. Click [APPLY] to save all changes.
1
5
2

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3.2.2.3. Advanced Search
The Advanced Configuration menu allows you to search for cameras with advanced configuration
options, manage assigned cameras and manually add cameras using individual URLs.
1. Click [SEARCH] to automatically search all cameras on the network.
2. Select a camera from the list and click [GET STREAM] to read the streams of the camera.
3. When [GET STREAM] is selected, the NVR will assign a channel number to the selected
camera. Users can also select a specific channel number from the drop-down options.
4. [CAMERA INFO] shows the camera’s basic information such as model name, IP address, Port
number, Mac address in detail.
5. [SETUP] allows users to control the camera’s settings such as
Resolution/Frame/Bitrate/Image Quality etc.
6. Click [APPLY] to register the selected camera to the NVR.





