Digital Watchdog Star-Light Plus DWC-D3863WTIRW User manual

Before installing and using the camera, please read this manual carefully.
Be sure to keep it handy for future reference.
User Manual ver.: 01/20
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stalling and using the camera, please read this manual carefully
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for future reference.
4K Universal HD over Coax®
indoor dome camera
DWC-D3863WTIRW

Contents
Safety information
Features
Product and accessories
Part names
Dimensions
03
08
09
10
11
Installation
Connecting the camera to monitors
Control board
Adjusting the camera's angle
12
14
14
15
APPENDIX
Troubleshooting
Specifications
Limits and exclusions
Warranty
31
32
34
35
OSD MENU
Menu tree
OSD menu - Exposure
OSD menu - Color
OSD menu - Day and night
OSD menu - Function
OSD menu - Motion
OSD menu - Privacy
OSD menu - Setup
OSD menu - Exit
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INSTALLATION
INTRODUCTION
2

CAUTION
RISK OF ELECTRIC
SHOCK. DO NOT OPEN
This symbol indicates that dangerous
voltage consisting of a risk of electric shock
is present within this unit.
This exclamation point symbol is intended to alert
the user to the presence of important operating
and maintenance (servicing) instructions in the
literature accompanying the appliance
To prevent damage which may result in fire or electric shock hazard, do not expose this
appliance to rain or moisture.
1. Be sure to use only the standard adapter that is specified in the specification sheet.
Using any other adapter could cause fire, electrical shock, or damage to the product.
2. Incorrectly connecting the power supply or replacing the battery may cause an explosion,
fire, electric shock, or damage to the product.
3. Do not connect multiple cameras to a single adapter.
Exceeding the capacity may cause abnormal heat generation or fire.
4. Securely plug the power cord into the power receptacle. An insecure connection may
cause fire.
5. When installing the camera, fasten it securely and firmly.
A falling camera may cause personal injury.
6. Do not place conductive objects (e.g. screwdrivers, coins, metal things, etc.) or containers
filled with water on top of the camera. Doing so may cause personal injury due to fire,
electric shock, or falling objects.
CAUTION:
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO NOT REMOVE COVER (OR BACK) NO USER
SERVICEABLE PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
WARNING
WARNING
Safety Information
3

7. Do not install the unit in humid, dusty, or sooty locations.
Doing so may cause fire or electric shock.
8. If any unusual smells or smoke come from the unit, stop using the product.
In such a case, immediately disconnect the power source and contact the service
center. Continued use in such a condition may cause fire or electric shock.
9. If this product fails to operate normally, contact the nearest service center. Never
disassemble or modify this product in any way.
10.When cleaning, do not spray water directly onto parts of the product.
Doing so may cause fire or electric shock.
Operating
. Before using, make sure the power supply and all other parts are properly connected.
. While operating, if any abnormal condition or malfunction is observed, stop using the
camera immediately and contact your dealer.
Handling
. Do not disassemble or tamper with parts inside the camera.
. Do not drop the camera or subject it to shock or vibration as this can damage the camera.
. Clean the clear lens cover with extra care. Scratches and dust can ruin the quality of the camera image.
Installation and Storage
. Do not install the camera in areas of extreme temperature, exceeding the allowed range.
. Avoid installing in humid or dusty environments.
. Avoid installing in places where radiation is present.
. Avoid installing in places where there are strong magnetic fields and electric signals.
. Avoid installing in places where the camera would be subject to strong vibrations.
. Never expose the camera to rain or water.
PRECAUTION
Safety Information
4

1. Read these instructions.
- All these safety and operating instructions should be read before the product is installed or operated.
2. Keep these instructions.
- The safety, operating and use instructions should be retained for future reference.
3. Heed all warnings.
- All warnings on the product and in the operating instructions should be adhered to.
4. Follow all instructions.
- All operating and use instructions should be followed.
5. Do not use this device near water.
- For example: near a bathtub, washbowl, kitchen sink, laundry tub, in a wet basement, near a swimming
pool, etc.
6. Clean only with a dry cloth.
- Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners.
7. Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
- Slots and openings in the cabinet are provided for ventilation, to ensure reliable operation of the product,
and to protect it from over-heating. The openings should never be blocked by placing the product on a bed,
sofa, rug or other similar surfaces. This product should not be placed in a built-in installation such as a
bookcase or rack unless proper ventilation is provided and the manufacturer’s instructions have been adhered
to.
8. Do not install near any heat sources such as radiators, heat registers, or other apparatus
(including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades
with one wider than the other. A grounding type plug has two blades and a third grounding prong. The wide
blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult
an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and
the point where they exit from the apparatus.
Important Safety Instructions
5

11. Only use attachments/accessories specified by the manufacturer.
12. Use only with a cart, stand, tripod, bracket, or table specified by the
manufacturer, or sold with the apparatus.
When a cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
13. Unplug this apparatus during lightning storms or when unused for long periods of time.
14. Refer all servicing to qualified service personnel. Servicing is required when the apparatus
has been damaged in any way, such as power supply cord or plug is damaged, liquid has
been spilled or objects have fallen into the apparatus, the apparatus has been exposed to
rain or moisture, does not operate normally, or has been dropped.
Important Safety Instructions
6

1. All electrical and electronic products should be disposed of separately
from the municipal waste stream in accordance with laws designated
by the government or the local authorities.
2. The correct disposal of your old appliance will help prevent potential
negative consequences for the environment and human health.
3. For more detailed information about disposal of your old appliance,
please contact your city office, waste disposal service or the shop
where you purchased the product.
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interferenece at his own expense.
Disposal of Old Appliances
7

Universal HD over Coax® technology with HD-Analog, HD-TVI,
HD-CVI and all legacy analog signal support
Star-Light Plus™ color in near-total darkness technology
1/1.8" image sensor
4K at 15fps, 4MP at 30fps, 2.1MP/1080p at 30fps
3.6 ~ 10mm vari-focal lens
True wide dynamic range (WDR)
OSD control via coaxial (UTC)
100' Smart IR™ with intelligent camera sync
Smart DNR™ 3D digital noise reduction
True day/night mechanical IR cut filter
De-Fog™ extreme weather image compensation
Easy icon driven OSD menu with built-in joystick
Programmable privacy zones
Auto gain control (AGC)
Backlight compensation (BLC)
Auto white balance (AWB)
5 year warranty
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Features
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8

Camera Cables
Product and accessories
NOTE: The ‘Test Video Cable’ is used to test the camera by connecting to a portable display.
Please check if all the camera and accessories are included in the package.
Quick setup
guide
Mounting template Screws and
plastic anchors-2pcs
Test video cableDC plug
9

Part names
Bottom case
Light sensor
Lens
IR LED
Tilt stopper screw
Power cable
BNC cable
Dome cover
OSD joystick
controller
Test video output
10

Dimensions
Unit: inches (mm)
4.72" (120mm)
1.88" (48mm)
1.62" (41.4mm)
11

Installation - Disassemble the camera
Before installing your camera, read the following cautions.
1. The mounting surface must withstand five times the camera weight.
2. Do not let the cables get caught in improper places or the electric line cover can be
damaged. This may cause a short or fire.
3. When installing your camera, do not allow any person to approach the installation
site. If you have any valuable things under the place, move them away
Disassembling the camera for installation
1. Detach the dome cover from the camera
body by pressing the small buttons on
each side of the camera body.
2. Remove the dome's protective film before
the installation.
Protective
film
Protective cover
12

Installation - Instructions
Using the mounting template or your camera,
mark and drill the necessary holes in the
mounting surface.
Pull all necessary wires through and make the
proper connections. See pages 14.
Use the two (2) mounting screws to install the
camera onto the mounting surface. See page
15 for tilting and pan adjustment options.
Adjust the camera's zoom and focus using
the manual levers at the base of the camera
module. See page 15 for more information.
When the installation is completed, place the
camera's dome over the camera's body by
clicking the dome into place.
Detach the protective cover from the dome to
complete the installation.
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5
6
13

Monitor
Test video outuput
COAX
Use the diagram below to connect the camera to a Universal HD over Coax® DVR or CRT
monitor.
Connecting to Monitors
12VDC
-Power connection - 12V DC/ 24V AC dual-voltage with auto polarity detection
and protection.
-All cameras are equipped with a test video output for on-site configuration.
NOTE: To use your Star-Light Plus™ 4K cameras at a lower resolution, you must
use a VMAX® A1 4K™ DVR to access the camera's menu due to the cameras
being set to 4K as the default. A DVR that does not support 4K resolution may
recognize the camera, but will not deliver a picture.
14
Universal HD over
Coax® DVR

Adjusting the Camera angle
ZOOM
FOCUS
Zoom:
Focus:
Wide Tele
Far Near
Rotation 360°
Panning 360°
Tilting 70°
Adjusting the camera angle
Adjust the camera angle while the camera is
fixed on the ceiling. Pan is used to rotate the
camera’s body to left and right, and Tilt is
used to adjust the tilt. Rotating the lens by
its axis is called Rotation.
- Panning: 360°
- Rotation: 360°
- Tilting: 70°
Adjusting the camera lens
To adjust the field of view, turn the zoom
screw (-) counter-clockwise and move it to
the left and right to adjust the angle to be
fixed it by turning clockwise.
Adjust the focus the same way as described
above AFTER the desired zoom position is
established.
15

OSD Menu Tree
SHARPNESS
GAMMA
MIRROR
FLIP
D-ZOOM
DRC
DEFOG
RETURN
0 ~ 10
0.45 ~ 0.75
OFF / ON
OFF / ON
X1.0 ~ X16.0
OFF / ON
OFF / ON
MODE
IR LED
SMART IR
D>N THRES
N>D THRES
DELAY
RETURN
AUTO / COLOR / B&W
ON / OFF
0 ~20
0~ 20
0 ~ 20
LOW / MIDDLE / HIGH
WHITE BAL.
COLOR GAIN
RETURN
AUTO / AUTOext /
PRESET / MANUAL
0 ~ 20
COLOR
DAY & NIGHT (IR OPTION)
FUNCTION
EXPOSURE
LENS
EDGE DET
SHUTTER
BACK-LIGHT
STAR -LIGHT
AGC
3D DNR
RETURN
MANUAL / AUTO
OFF / ON
BRIGHTNESS
0 ~ 20
AUTO / MANUAL / FLICKER
OFF / HME / BLC / WDR
OFF / x2 ~ x32
0 ~ 10
OFF / LOW / MIDDLE / HIGH
EXPO
RGB
D&N
FUNC
16

OSD Menu Tree
CAM ID / BAUDRATE / CONFIRM
FRAME RATE / FREQ /
ANALOG MODE / CONFIRM
ENG / CHN / CHN(S) / JPN / KOR
RIGHT UP / LEFT DOWN
OFF / ON
COMM.
OUTPUT
LANGUAGE
CAM TITLE
RESET
RETURN
SETUP
SET
SAVE & EXIT
EXIT
RETURN
EXIT
EXIT
0 ~ 10
OFF / ON
OFF / ON
OFF / ON
DET WINDOWS
SENSITIVITY
MOTION OSD
TEXT ALARM
SIGNAL OUT
RETURN
MOTION
MOTI
OFF / ON
OFF / ON
BOX
POLYGON
RETURN
PRIVACY
PRIV
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18
OSD Menu_Exposure
Lens
Manual: Manual mode supports the fixed board lens or the manual iris lens.
Auto: AUTO mode sets the camera’s iris automatically.
Under the lens sub-menu, you can adjust the following settings:
Level
Change the camera’s iris value manually. If auto is selected, this option is disabled.
Edge DET
Adjust the camera’s focus according to the camera’s view.
- Level: Set the focus range.
- Color: Set the color to be displayed in the focus range from yellow, cyan,
- Auto: If selected, adjust the following options :
- Normal: Set when the camera is installed in an indoor environment.
- De-blur: Set when the camera is installed in an outdoor environment.
- Flicker: Select when the camera is experiencing flickering in the image. The shutter
speed will be set automatically to 1/100.
- Manual: If selected, set the shutter speed from the options: 1/30 ~ 1/30000.
green, magenta, red, blue, black or white.
B rightness
0 ~ 20: The higher the number, the brighter the image will appear.
Shutter
Set the shutter speed to auto, manual or flicker mode.
LENS EDGE DET
5LEVEL
YELCOLOR
RETURN
EXPOSURE
EXPO
1
LENS
EDGE DET
BRIGHTNESS
SHUTTER
BACK-LIGHT
STARLIGHT
AGC
3D DNR
RETURN
LEVEL
RETURN
20AUTO
ON
10
AUTO
OFF
X4
10
HIGH
1
1
2
3
2
3

19
H-POSH-H-P
V-V-PV-POS
H-SIZEH-H-SI
V-SIZEV-V-SI
RETURN
BACK-LIGHT
LEVELLEVEL
COLORCOLOR
RETURN
WDR MODE FRAME
ROI MODE OFF
WEIGHT HIGH
RETURN
LENS
2-MOTOR
BRIGHTNESS
SHUTTER
BACK-LIGHT
STARLIGHT
AGC
3D DNR
RETURN
AUTO
10
AUTO
OFF
X4
10
HIGH
BACK-LIGHT
BACK-LIGHT
4 Backlight
Off
HME (highlight masking exposure)
HME allows objects to appear clearly on the screen by
masking extremely bright areas.
To setup HME, set the level and color of the HME mask.
The lower the number, the darker the areas have to be in
order to be masked. Select from: 0 ~ 20.
Color: Set the color of the HME masks. Select from:
black, white, yellow, cyan, green, magenta, red and blue.
BLC (backlight compensation)
If BLC is selected, adjust the size and position of the BLC mask:
- H-POS: Move the mask’s position left or right.
The higher the number, the mask will move to the right.
- V-POS: Move the mask’s position up or down.
The higher the number, the mask will move down.
- H-Size: Adjust the mask’s width. The higher the number, the
right-side panel of the mask will move further to the right.
- V-Size: Adjust the mask’s height. The higher the number, the
bottom side panel of the mask will move further down.
WDR (Wide Dynamic Range)
If WDR is selected, adjust the WDR level (weight) in the sub-menu.
Select from low, middle, or high (default).
- WDR Mode: Line (sensor WDR), frame (double scan WDR)
- ROI Mode: Enable WDR only in a set interest area.
-- Weight:
Available only when normal mode is selected.
ROI (region of interest)
For a more efficient WDR distribution across the scene, you can setup
up to 4 WDR regions.
4
EXPOSURE
EXPO
OSD Menu_Exposure (cont.)

OSD Menu_Exposure
EXPO EXPOSURE
LENS
EDGE DET
BRIGHTNESS
SHUTTER
BACKLIGHT
STARLIGHT
AGC
3D DNR
RETURN
AUTO
ON
10
AUTO
OFF
X4
10
HIGH
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7
6
20
Star-Light Plus™ (disabled at 4K/15fps)
Off / x2 ~ x32 (default: x4) - Automatically activate the camera’s slow shutter when the image
is too dark. High values are not recommended as they may cause
the image to lag and increase digital noise. The Star-Light Plus™
menu cannot be controlled if the shutter settings are above 1/30.
AGC (auto gain control)
0~10 - AGC enhances the picture brightness in low light conditions.
A higher level of AGC will make the image brighter. This could
also increase the amount of digital noise in the image.
3D DNR (3D digital noise reduction)
Off, low, middle, high - 3D-DNR reduces digital noise on the camera’s view in low light
conditions and allows for clearer images, even at night.
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