DigitalKeys WANlock User manual
Manual 5G IoT Smart Padlock
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By Digital Keys Pty Ltd
5G IoT Smart Access Control Systems
© 2020 Digital Keys Pty Ltd.
The information contained in this document produced by Digital Keys Pty Ltd is solely for the addressee for the purposes for
which it has been prepared. Digital Keys Pty Ltd undertakes no duty or accepts any responsibility to any third party who may rely
on this document. All rights reserved. No sections or elements of this document may be removed from this document,
reproduced, electronically stored or transmitted in any form without the prior written permission of Digital Keys Pty Ltd.
5G IoT Smart Padlock
Hardware Manual
Manual 5G IoT Smart Padlock
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About This Manual
Copyright 2020 by Digital Keys Pty Ltd.
Level 1, 1 Tonsley Blvd,
Tonsley South Australia, Australia 5042
https://www.digitalkeys.io/
Edition: 20222405
Version: 1.1
Document number: PADLOCK_2.0.DOCX
This issue replaces all previous issues. All previous issues are invalid. The information in this manual can
be changed without prior notice.
Passing on or copying this document, using and providing information on its contents is prohibited
unless expressly permitted. Infringements shall be subject to compensation claims. All rights
reserved in the case of patent award or listing of a registered design.
The arrangement of information for this document is to the best of our knowledge and belief. Digital Keys
assumes no guarantee for the accuracy or completeness of the contents of this document. In particular,
Digital Keys cannot be made liable for consequential damages which are due to erroneous or incomplete
information. As mistakes can be made despite our best possible efforts, we would be very thankful for any
corrections which you may find necessary.
Safety and warning instructions
•This manual outlines the commissioning, installation and operation of a 5G IoT Smart padlock
•This equipment may only be used for the purpose specified by the manufacturer.
•This manual should be kept accessible.
•Illegal changes and the use of spare parts as well as accessories that have not been sold or
recommended by the manufacturer of this unit can cause fires, electric shocks and injuries. Such
measures lead to an exclusion of liability, and the manufacturer accepts no responsibility.
•Repairs may only be carried out by the manufacturer or accredited distributor/re-seller.
•Basis for the guarantee of the manufacturer is the version of the warranty policy for the unit at the
time of purchase. No liability is accepted for inappropriate, incorrect manual or automatic setting of
the parameters for the device, or its improper use.
•The distributor/re-seller in conjunction with the lock purchaser (if required), is responsible for
ensuring that the device is assembled and mounted according to the recognised technical
guidelines as well as other valid regulations in the country of use
Manual 5G IoT Smart Padlock
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Contents
Introduction Summary............................................................................................................................................4
The technology.....................................................................................................................................................4
Operation ...............................................................................................................................................................4
Flexibility................................................................................................................................................................4
The system concept............................................................................................................................................4
The security...........................................................................................................................................................4
Technical Data..........................................................................................................................................................6
What’s included........................................................................................................................................................7
General information ................................................................................................................................................8
Shake to wake feature ........................................................................................................................................8
Programming........................................................................................................................................................8
Operator guidance...............................................................................................................................................8
LED light display..................................................................................................................................................8
Information on unlocking ..................................................................................................................................8
Time Zones............................................................................................................................................................9
NFC Tokens/cards...............................................................................................................................................9
Battery replacement............................................................................................................................................9
Battery Notifications/monitoring .....................................................................................................................9
Care and maintenance........................................................................................................................................9
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Introduction Summary
This manual outlines the hardware functions of the 5G IoT smart padlock, how to install and use the
product.
The technology
The 5G IoT smart padlock is operated completely independent of any external cable connections (product
is battery powered) and can be installed and operated where appropriate including outdoors under most
weather conditions.
The operation of the 5G IoT smart padlock occurs via 5G IoT technology, combined with NFC technology,
and with cloud-based software and smartphone apps.
In order to unlock the lock, any smartphone which can connect to the internet, which has also been
authorized, can be used. Smartphones which have NFC in built (most Android phones) which have also
been authorized, can be held in front of the lock to gain access (within 2-4 centimeters) from armoured
glass with 5G IoT logo stamp. NFC tokens/keycards, which have been authorised can also be used for
unlocking. With these authorized devices/tokens, a mechanical coupling is activated for a few seconds that
allows the 5G IoT smart padlock to be opened and closed by pulling the shackle up.
Operation
After the 5G IoT smart padlock has recognised a valid digital key, a mechanical coupling is produced for a
few seconds between the CPU and the motor and shackle enabling you to release the shackle.
Flexibility
The 5G IoT smart padlock is an autonomous door locking system that can manage an unlimited number of
users, on any time-limitable digital keys, and an unlimited number of locks per account. With this,
individual time-limited access rights can be assigned to every user. The fact that every digital key can be
authorised for every lock, means a high degree of flexibility is reached. Various access profiles can be set
within the locking system.
If a digital key on a NFC card/token or smartphone is lost, the digital key can be deleted, and replaced with
another digital key, without making it necessary to physically attend to the 5G IoT smart padlock.
The system concept
The 5G IoT smart padlock is complemented by;
Access Management Cloud Based Software
Digital Keys Apps (Android and iOS available for unlimited downloads from online app stores)
Digital Keys NFC keycards and tokens (3 cards provided). Please check with your local distributor to
purchase more.
The security
5G IoT is part of local mobile networks (part of the 5G standards), fully managed with standardized security
to guarantee the credential and integrity of all data running through it. 5G IoT has passed security protocols
as outlined by 3GPP/GMSA, the organizations responsible for managing global mobile networks.
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The 5G IoT module chipset included in our 5G IoT smart locks applies 2048 bit RSA encryption
All communications are running on HTTPs 128 bit military grade encryption between all the vertical
applications including software and hardware. Between the telco's mobile network, and the IoT device
management platform a layer of Internet Protocol Security (IPSEC) is provided.
The Telecommunication company on some occasions, also provides a dedicated VPN for further security
and reliability.
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Technical Data
Display elements: 1 x LED blue
Acoustic signal: Signal transmitter
Battery: 2 ER18505H 3.6V lithium thionyl chloride batteries +SPC1520
super capacitor 3.6V
Battery life: approx. 2 years or approx. 20.000 operations
Temperature range; -50 to 60˚C
Relative humidity: 20 to 95% RH
Dimensions: L10.0mm x W8.2mm x B4.7mm
Surface housing Black Stainless steel with armoured glass numberplate
5G IoT Module: Telit 310G WW - 5G IoT (NB-IoT, LTE-M,CAT M-1/2G 3G 4G)
SIM card 5G IoT micro SIM (global roaming or local)
Unlocking methods: Digital Keys app, NFC keycards (programmed for time-
sensitive use with Digital Keys app (and NFC HCE compatible
phones), time-sensitive PIN, remote unlock button inside cloud
based access management software
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What’s included
5G-IoT Smart Padlock Protective Rubber Bumper Cover
Torx Security Screwdriver
(for bulk orders screwdriver/tamper proof screws to be selected)
Micro SIM Card
5G-IoT/LTE-M SIM card
NFC keycards
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General information
Shake to wake feature
The 5G IoT smart padlock uses ‘shake to wake’sensor to wake it up for unlocking. The wake-up sensor
feature wakes the lock up and prepares it to receive unlock commands over the 5G IoT network, from
digital keys app unlocking, and from the access management software unlocking. The wake-up feature
exists to conserve battery energy so the lock is not always on, waiting to receive commands.
Programming
The programming for the 5G IoT smart lock, can be carried out with our Access Management Software,
and the Digital Keys apps (Digital Keys apps are FREE to download from the online app stores Android
and iOS). The programming is described in part 2 and part 3 of this manual. When using NFC phones and
NFC tokens/cards, programming of the lock is carried out over the 5G IoT network on the first time the
phone or token/card is presented to the door for unlocking. For all future unlocks with NFC, this will be
done locally, and commands do not need to be sent over the 5G IoT network everytime. When NFC is
used to unlock, the 5G IoT is still used for live audits, live battery status, and live notifications. The lock can
also be pinged remotely at anytime to extract data.
Operator guidance
Operation is supported by the blue LED display, as well as by acoustic signals - a buzz sound occurs when
the lock has successfully received its command, and the shackle can then be up to unlock the door.
LED light display
The 5G IoT smart padlock has a blue LED light built in.
There are only 2 different status offered by the LED lights as follow;
1.Flashing blue - lock is awake (after wake-up button is pressed or new batteries inserted) and is
connecting to the network (new batteries) or awaiting a command such as an unlock command.
2. Solid blue light - lock has successfully received an authorized unlock command, and is now unlocked, so
you can pull shackle up to unlock.
Information on unlocking
To unlock the lock, please follow the instructions below;
1. Hit unlock button on the app (follow instructions on the app, which should say ‘unlock command
has been sent’ and a further instruction to shake to wake up the padlock)
2. Shake the lock (twist so the back of the lock faces the front once, and back again)
3. Blue light flashes whilst unlock command is finalized
4. A buzz noise occurs, blue lights stop flashing and stays on.
5. Pull shackle up to unlock.
There is a pause of a few seconds between pressing the wake-up number 1 button and the lock making
the buzz noise/flashing blue light indicating the shackle is ready to be pulled up and opened.
When unlocking with NFC (NFC phones and tokens) there should not be any delay in the lock being ready
to be opened by pulling the shackle up. NFC phones and tokens must be held within 1-4 centimeters from
the armoured glass numberpad on the padlock.
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Time Zones
The 5G IoT smart locks use local internet time, which can be set when the locks are first set-up and
commissioned by our local distributors. Locks can be programmed to work for a minimal 30 minute
timeslot. When the programmed time for the digital keys expires, the unlock icon will disappear from the
digital keys app, and the digital key will show as ‘expired’in the access management software.
NFC Tokens/cards
The 5G IoT smart locks only work with special Digital Keys NFC cards/tokens. The product will not work
with any NFC cards bought online from third parties, or from non-certified 5G IoT smart lock re-sellers. 2
NFC tokens are provided in every pack. Please contact Digital Keys or your local distributor/re-seller if you
need to buy more keycards/tokens.
Battery replacement
1. Loosen the small screws on each of the four corners on the back of the lock, with provided security
screwdriver.
2. Carefully lift the cover and circuit board up to reveal the battery pack.
3. Remove old batteries and place new batteries correctly into the compartment.
4. Close the cover and screw shut again.
Note: No digital keys are deleted during the battery changeover.
Battery Notifications/monitoring
A live battery status is shown in the access management software (please see section 2 User guide for
more information). Account administrators can set up email notifications for when battery status gets below
10%.
Care and maintenance
The 5G IoT smart padlocks are maintenance-free. At no time may they be oiled or greased with lubricants
containing mineral oil. Cleaning may only be carried out with non-stick, residue-free cleaning and
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disinfection agents. No abrasive cleaning agents, or acids may be used for care and maintenance. Equally,
pressure washers may not be used. Although the 5G IoT smart padlock is weatherproof we don’t suggest
the use of a high pressure hose to spray product, as it can lead to damage and liability exclusion.
This manual suits for next models
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