Dimplex Revillusion RBF24DLX User manual

7215770100R00
Revillusion™ Electric Fireplace/
Fireplace Insert
Model RBF24DLX (6909990100)
Model RBF24DLXWC (6909990200)
Owner’s Manual
IMPORTANT SAFETY INFORMATION: Read this manual rst before attempting
to install or use the Revillusion™ Electric Fireplace. Always comply with the
warnings and safety instructions contained in this manual to prevent personal
injury or property damage.
To view the full line of Dimplex products, visit www.dimplex.com

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Table of Contents
SAVE THESE INSTRUCTIONS
Conventions used in this manual:
!NOTE: Procedures and techniques considered important enough to
emphasize.
CAUTION: Procedures and techniques which, if not carefully followed,
will result in damage to the equipment.
WARNING: Procedures, precautions, and techniques which, if not
carefully followed, will expose the user to the risk of re, serious injury, or death.
Welcome .............................................................3
IMPORTANT INSTRUCTIONS ...........................4
Specications ......................................................6
Installation ...........................................................7
Electrical ............................................................10
Operation ...........................................................16
Maintenance ......................................................20
Warranty ...........................................................22
Technical Support ............................................24

3
Welcome
Thank you for purchasing a Revillusion™ Electric Fireplace by Dimplex. Please
use our convenient online registration page to record your model and serial
numbers for future reference at:
www.dimplex.com/register
CAUTION: Read all instructions and warnings carefully before starting
installation. Failure to follow these instructions may result in a possible electric
shock or re hazard and will void the warranty.
Serial Number
Model Number
MOD
MODEL / CAT NO
SERIAL NO
NO NEED TO RETURN TO THE STORE
Questions with operation or assembly? Require Parts Information?
Product Under Manufacturer’s Warranty?
Contact us at: www.dimplex.com/customer_support
For Troubleshooting and Technical Support
OR Toll-Free 1-888-346-7359
Monday to Friday 8:00 a.m. to 4:30 p.m. EST
In order to better serve you, please have your model and serial numbers
ready or register your product online before calling (see above).

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Basic Precautions
When using any electrical appliance,
basic precautions should always be
followed to reduce the risk of fire,
electric shock, and injury to persons.
These precautions include:
① Read all instructions before using
the RevillusionTM Electric Fireplace.
DANGER: High temperatures
may be generated under certain
abnormal conditions. Do not partially or
fully cover or obstruct the front of the
replace.
② This fireplace is hot when in use.
To avoid burns, do not let bare skin
touch hot surfaces. The trim around
the heater outlet becomes hot during
heater operation. Keep combustible
materials, such as furniture, pillows,
bedding, papers, clothes, and curtains
at least 3 feet (0.9 m) from the front of
the fireplace.
③ Extreme caution is necessary when
the fireplace is used by or near children
or invalids and whenever the fireplace
is left operating and unattended.
④ Always turn off the fireplace when it
is not in use.
⑤ Do not operate the fireplace after
it malfunctions, has been dropped, or
damaged in any manner. Disconnect
power at the service panel and have
the fireplace inspected by a reputable
electrician before using.
⑥ Do not use this fireplace outdoors.
IMPORTANT INSTRUCTIONS
⑦ Never locate the fireplace where it
may fall into a bathtub or other water
container.
⑧ Do not insert or allow foreign
objects to enter any ventilation or
exhaust opening as this may cause an
electric shock, or fire, or damage the
fireplace.
⑨ To prevent a possible fire, do not
block air intakes or exhaust in any
manner
⑩ To disconnect the heater, turn
the controls to OFF and turn off the
power to the heater circuit at the main
disconnect panel.
⑪ All electrical heaters have hot and
arcing or sparking parts inside. Do not
use it in areas where gasoline, paint, or
flammable liquids are used or stored.
⑫ Do not modify this fireplace. Use
it only as described in this manual.
Any other use may cause fire, electric
shock, or injury to persons.
⑬ Do not burn wood or other materials
in this fireplace.
⑭ Disconnect all power coming to
the fireplace at the main service panel
before performing any cleaning or
maintenance.
⑮ When transporting or storing the
fireplace, keep it in a dry place, free
from excessive vibration, and store to
avoid damage.
NOTE: Changes or modications
not expressly approved by the party
responsible for compliance could
void user's authority to operate the
equipment.
!

5
Special Precautions
WARNING: Remote control
contains a small battery. Keep away
from children. If swallowed, seek
medical attention immediately.
WARNING: Do not install battery
backwards, charge, put in re or mix
with used or other battery types as it
may explode or leak causing injury.
WARNING: Do not open the unit.
There is a risk of electric shock. There
are no user-serviceable parts inside.
CAUTION: Always use a qualied
technician or service agency to repair
the electric replace.
FCC Compliance
CAUTION: This unit has been
tested and found to comply with
the limits for Class B digital device,
pursuant to part 15 of the FCC
Rules. These limits are designed to
provide reasonable protection against
harmful interference in a residential
installation. This unit generates, uses
and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
or television reception, which can be
IMPORTANT INSTRUCTIONS
determined by turning the unit OFF and
ON, the user is encouraged to try to
correct the interference by one or more
of the following measures:
• Reorient or relocate the receiving
antenna.
• Increase the separation between the
unit and the receiver.
• Connect the unit into an outlet on a
circuit different from that to which the
receiver is connected.
• Consult the dealer or an
experienced radio/TV technician for
help.
This unit complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) This unit
may not cause harmful interference,
and (2) this unit must accept any
interference received, including
interference that may cause undesired
operation.
FCC CAUTION: Any changes or
modications not expressly approved
by the party responsible for compliance
could void the user’s authority to
operate this equipment.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICEABLE PARTS INSIDE

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Specications
The Revillusion™ Electric Fireplace offers an alternative to a wood or gas
fireplace. It can give your existing fireplace new life or transform a cabinet or
media center of your own into a stunning focal point.
Electrical
Volts 120 V
60 Hz
Amps 11.25 A @ 25o C
12.50 A @ 0o C
Watts 1350 W @ 25o C
1500 W @ 0o C
Wiring Plug-in replace,
hard wire optional
Bulb Type LED
Approvals
Dimensions
RBF24DLX RBF24DLXWC
Width 24 1/4"
640 mm
24 1/4"
640 mm
Height 22 7/8"
581 mm
22 7/8"
581 mm
Depth 12 1/8"
307 mm
12 1/8"
307 mm
Operation Temperature
-4o to 104o F (-20oto 40o C)
WARNING: Electrical outlet wiring
must comply with local building codes
and other applicable regulations to
reduce the risk of re, electric shock, or
injury to persons.
NOTE: A 15 Amp circuit is
required. A dedicated circuit is
preferred, but not essential in all cases.
A dedicated circuit will be required if,
after installation, the circuit breaker
trips or the fuse blows on a regular
basis when the heater is operating.
Additional appliances on the same
circuit may exceed the current rating of
the circuit breaker.
Unpacking the Unit
The unit comes packed with a
protective sheet covering the front
of the unit. This sheet is intended to
prevent dust and debris from entering
during construction. This sheet is
designed so that it can be partially
removed to complete the wiring and
unpacking and can be reinstalled until
the final installation is complete.
The log set was installed on the grate
and the grate permanently fixed to the
fireplace at the factory.
Carefully remove the packaging from
around the log set. Make sure the wires
from the log set are connected securely
to the grate box.
CAUTION: The Realogs®contain
LEDs to create a unique pulse
and glow effect. Handle the log set
carefully. They are fragile and can
crack or break if dropped.
!

7
Installation
RBF24DLX RBF24DLXWC
A 12 1/2" (318 mm) 12 1/2" (318 mm))
B24 5/8" (626 mm) 24 5/8" (626mm)
C22 3/8" (568 mm) 22 3/8" (568 mm)
D22 1/8" (562 mm) 22 1/8" (562 mm)
E12 1/8" (307 mm) 12 1/8" (307 mm)
F23 3/8" (595 mm) 23 3/8" (595 mm)
G25 1/4" (640 mm) 25 1/4" (640 mm)
H19" (483 mm) 19" (483 mm)
I22 7/8" (581 mm) 22 7/8" (581 mm)
J47 3/4" (1213 mm) 47 3/4" (1213 mm)
K 33 3/4" (857 mm) 33 3/4" (857 mm)
L33 3/4" (857 mm) 33 3/4" (857 mm)
Rough-In Framing Dimensions Fireplace Dimensions Rough-In Corner Dimensions
Framing
1. The RevillusionTM Electric Fireplace/
Fireplace Insert does not require
any special venting.
2. To build the rough-in opening, follow
the framing dimensions below.
!NOTE: The materials used for
the nished surround must be cut to
precise dimensions (dimensions B &
C) as the 1/4" (0.6 cm) self trimming
ange is only to create a nished
appearance.
G
F
I
H
E
D
J
K
L
C
B
A

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Front Glass Installation
Method
1. Before installing the front glass
installation, remove the hole caps
from the fireplace.
2. Make sure all hardware has been
included in package prior to starting.
x2 x2 x2 x4
3. Install hardware items A and B onto
front glass.
4. Install brackets onto fireplace with
screws C.
5. Place front glass into fireplace and
secure with screw D
6. Install top trip piece.
Installation

9
Placement
This fireplace is a zero clearance
design, with the exception of the
top of the unit, where any insulation
and vapor barrier should be placed
a minimum of 2” (5.1 cm) from the
fireplace.
DANGER !: High temperatures
may be generated under certain
abnormal conditions. Do not partially
or fully cover or obstruct the front of
the replace.
WARNING: All electrical heaters
have hot and arcing or sparking parts
inside. Do not use it in areas where
gasoline, paint, or flammable liquids
are used or stored.
WARNING: The electric fireplace
must NOT be in direct contact with any
building vapor barrier or insulation.
!NOTE: If the replace is going into
an existing opening and used with the
trim accessory, locate the replace as
needed for the the best appearance.
1. Place the fireplace into the opening.
Level with shims if necessary.
2. From the inside of the unit, gently
remove the interior brick panels
(attached magnetically).
3. Screw the mounting flanges directly
to the stud opening or bend the
flanges out to 90° to be flush
with the surrounding studs and
screwed to the studs using suitable
hardware.
Bathroom Installation
This electric fireplace must be
protected by a GFI circuit when
installed in an area where water is
present. If the unit is installed using
a receptacle, it must be readily
accessible.
This fireplace is not watertight and
must be installed as to prevent water
from entering the unit. Install the unit
away from showers, tubs, etc. Keep
towels and other combustible materials
3 feet (0.9 m) away from the front of
the unit.
Installation

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General
The fireplace is packaged with a three
(3) prong plug installed for plug-in
convenience. Hard wiring the fireplace
is also an option for installation.
WARNING: Construction and
electrical outlet wiring must comply
with local building codes and other
applicable regulations to reduce the
risk of re, electrical shock, or injury to
persons.
WARNING: Do not attempt to wire
your own new outlets or circuits. To
reduce the risk of re, electric shock
or injury to persons, always use a
licensed electrician.
Grounding Instructions
This product must be grounded. If it
should malfunction or break down,
grounding provides a path of least
resistance for electric current to reduce
the risk of electric shock. This product
is equipped with a cord having an
equipment-grounding conductor and
a grounding plug. The plug must be
plugged into an appropri ate outlet that
is properly installed and grounded in
accordance with all local codes and
ordinances.
DANGER ! Improper connec tion
of the equipment-grounding conductor
can result in a risk of electric shock.
Check with a qualified electrician or
serviceman if you are in doubt as
to whether the product is properly
grounded. Do not modify the plug
provided with the product – if it will
not fit the outlet, have a proper outlet
installed by a qualified electrician.
Permanent Heat Disable
The fireplace heater can be
permanently disabled by removing the
electronic jumper on the main control
board. Disable the heater before any
additional installation takes place.
To permanently disable the heater:
1. Locate and remove the panel on the
top left of the unit.
2. Pull out the electronic jumper
(shunt), on the on the left side of
the screw in the right corner of the
board. The label beside the jumper
is "HT EN".
3. Reinstall the previously removed
panel.
HT EN
Electrical

11
Power Cord
WARNING: Install the power cord
so that it is stored or secured to avoid
tripping or snagging and to reduce the
risk of re, electric shock, or injury to
persons.
WARNING: This replace is
for use on a 120V circuit and has a
grounding plug that looks like the plug
in Figure 1. Make sure the plug is
connected to an outlet having the same
conguration as the plug. No adapter
should be used with this product.
WARNING: Do not use this
replace with an extension cord. Plug
the cord directly into an ap propriate
wall receptacle.
Electrical
Removing Power Cord for
Hardwire Installation
To remove the power cord:
1. Locate the power cord on the back
of the fireplace. Remove 2 screws
and slide the electrical box back.
2. Unscrew the 2 wire connectors.
3. Cut the green (ground wire) leaving
enough length to reuse the wire.
4. Replace assembly with the hardwire
cover (included).
Figure 1

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Hard Wire Installation
WARNING: Make sure the circuit
on which the replace is to be installed
has the power cut off at the service
panel until installation is complete.
1. Allow 8" (20.3 cm) of service cable
for connecting power supply wire
to junction box on the unit when
installing and before finishing the
wall. Allow up to 4 ft (122 cm) of
service cable for connecting power
supply wire to junction box when
installing after finishing wall.
2. Wire a dedicated, properly fused
circuit with a 15 A rating.
3. Feed the service cable through
the electrical cover on the back of
the unit and secure using a 1/2"
(1.3 cm) approved strain relief
connector.
4. Remove the outer jacket and strip
the individual conductors 1/2"
(1.3 cm) from the end.
5. Follow the following instructions for
your specific installation.
6. Wiring inspection can be done from
the front of the unit: remove the
access panel, to the right of the
controls, to access the service cable
and wires from the unit.
Electrical
Direct Power Wiring (120 V)
All wiring must be completed prior to
installing the electric fireplace.
Use 2-conductor wires with ground
(3 wires total) from the power supply
(breaker panel) to the junction box on
the electric fireplace.
To install 120 V direct power wiring:
1. Pull out the RED-N, BLACK, and
GROUND-G wires.
2. Connect N (white) and N (red) in the
fireplace to the N (white) from the
power supply.
3. Connect L (black) wire from the
fireplace to the L1 (black) from the
power supply.
4. Connect the G (green) ground wire
from the fireplace to the ground from
the power supply.
5. Insert all the wiring back into the
fireplace and secure with a cable
clamp.
6. Make sure all connections are tight.
FIREPLACE JUNCTION BOX
RED - N
BLACK
GROUND - G
WHITE - N
BLACK - L1
GROUND - G
120 V
POWER
SUPPLY
BREAKER
PANEL

13
Electrical
Wall Switch (120 V)
NOTE: Use a single pole, single
throw (On/Off) wall switch that is rated
for a minimum of 15 A.
!
Before installing the wall switch:
• Connect a 2-conductor wire with
ground (3 wires total) from the
power supply panel to the main
switch wall box.
• Connect a 2-conductor wire with
ground (3 wires total) from the main
switch wall box to the junction box
on the fireplace.
FIREPLACE JUNCTION BOX
120 V
POWER
SUPPLY
BREAKER
PANEL
BLACK - L
GROUND - G
WALL
SWITCH
BLACK - L1
GROUND - G
RED - N
WHITE - N

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Electrical
To install a 120 V wall switch:
1. Pull out the red, black, and green
wires.
2. Connect the red-N wire from the
fireplace to the white-N from the
power supply panel.
3. Connect black-L from the fireplace
to the line (black) from the main
power wall switch using a wire
connector.
5. Connect the other end of L (black)
to the L terminal of the main power
wall switch.
6. Connect G (green) from the
electric fireplace to the G (green)
ground wire of the main power wall
switch by using a wire connector
(not supplied).
7. Secure the two remaining ground
wires (green) with a ground screw in
the main switch wall box.
8. Insert all the wiring of the main
power wall switch into the main
switch wall box.
9. Insert all the wiring back into the
electric fireplace and secure with a
cable clamp.
10. Make sure all connections are tight.

15
Electrical
L
N
PCB P/N:
-
+
K
A
J1
-
+
J2
K
A
+12v
+5v
GND
+12v
+5v
+12v
+12v
R
+12v
+12v
CN13
FAN2
CN14
uart
T7
ACN
CN12
FAN1
T8
L-in
IC6
CN7
CN4 NTC
CN2FLAME
CN6
Control Panel
MOT
CN3FLAME
+
CN1
+12V
T2
HTR2
T1
L2
RY4
T4
HTR1
CN11
T-BK-RGB
+
CN10
T-FR-RGB
CN9
FLAME-RGB
+
T3
L1
PZ2
HT EN
E5
++
E1
L1
T9
ACN
G4
G2
JP6
R24
1K
D1
R12
2K
G1
R11470 R13
2K 0
AP2952
C12
103
R1
100K
C9
104 C10104
R27
2K
HTR2
HTR1
FAN1 FAN2
N
CONTROL PANEL

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General
WARNING: The RevillusionTM
Electric Fireplace must be installed
properly before it is used.
CAUTION: Except for installation
and cleaning described in this manual,
an authorized service representative
should perform any other servicing.
This fireplace operates with
ComfortSaver™ technology, which
automatically adjusts the fan speed
and heater wattage to safely and
precisely match the requirements of the
room based on the thermostat setting.
The heater operates such that once
the room reaches the set point, the
fan and heater will continuously run
at a low level to maintain the desired
room temperature. If the temperature in
the room rises significantly, (e.g., sun
coming through a window or a central
furnace turns on) the heater will turn
off and periodically turn back on to
circulate the air around the unit until the
room temperature drops and requires
the heater to be constantly on again.
NOTE: The replace retains heat
after shutdown. When the heat is
turned OFF, there is a 2-minute cool
down period before the fan shuts off
completely.
!
Touch Panel and Remote
Controls
The manual controls for the
RevillusionTM Electric Fireplace are
located on the front panel. Touch an
icon to activate. The selected setting
displays on the left side of the panel.
A multi-function remote control is
included. The remote control has a
range of approximately 30 ft (9 m). To
operate correctly, the remote control
must be pointed toward the front of the
electric fireplace.
Operation

17
Operation
A L C K E F I
Icon Function Description
APower/
Standby
Press to activate the current standby state (On/Off).
• Standby State On
Press to turn everything Off. Press again to activate
the previous state.
• Standby State Off
Press to activate the previous state.
- If the flame effect was On, the previous heat setting
will be activated (On or Off).
- If the flame effect was Off, the previous heat setting
will be activated (High or Low).
Press again to turn everything Off.
A
B
C
D
L
K
J
E I
F
G
H

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Operation
Icon Function Description
BFlame Press to light the log set and start the flame effect.
Press again to turn feature Off.
CTemp Down
Press multiple times to lower the heater temperature
in 10F (10 C) increments. Displays current
temperature; lowest temperature is 410F (50 C). This
feature is active whenever the heat is enabled.
DFlame
Speed
Press multiple times to toggle through the ame
speeds (minimum, medium, maximum). The display
will show the current speed number, F1, F2 or F3.
EColor
Themes
Press multiple times to change the flame base colors
from Red to Blue to Off. (The first segment on the
display will change from "r" to "b" to blank) This
feature is active only when the flame effect is On.
F360oLight
Press multiple times to change the LEDs on the sides
and back of the unit from Midnight mode to white to
yellow to red. (The middle segment on the display
will change through 0 - 3 respectively. This feature is
active only when the Flame is ON.)
GTimer
Press multiple times to change the sleeper timer in
0.5 hr increments from 0.5 hr to 8.0 hr before turning
off. The remaining time on the sleep timer displays.
HLight
Sensor
Press to activate the ambient light sensor (ALS ON).
Press again to turn the sensor off (ALS OFF).
!NOTE: The light sensor will adjust the brightness
of the replace based on the ambient light in the
room.
IBrightness
Press to change the LED lights from High to Low.
(The last segment on the display will change from
"H" to "L") The RealogTM LEDs remain On when the
heater is ON and the flame effect is Off.
!NOTE: When the Light Sensor is activated,
High and Low ickering brightness settings are also
available (Flashing "H" and "L").

19
Operation
Icon Function Description
JHeat Mode
Press the mutiple time to toggle through the heat
modes (Normal, Eco and Boost). Normal is indicated
with a Nor on the displacy, ECO is indicate by an
Eco on the display and Boost is indicate by a b20
on the display. In boost mode, a time is set initial for
20 minutes and the display will indicate b19, b18, etc
as the time counts down. This is shown by pressing
the heat mode button.
KTemp Up
Press multiple time to raise the heater temperature in
10F (10 C) increments. Displays current temperature;
highest temperature is 990F (370 C). This feature is
active whenever the heat is enabled.
Change Fahrenheit
(0F) to Celsius (0C) Press both Temp+ ( ) and Temp– ( ) on the unit.
Heat Enable
Heat Disable
Hold both Heat ( ) and Temp– ( ), on the unit, for
2 seconds. Temperature displays on the screen.
Hold both Heat ( ) and Temp– ( ), on the unit,
for 2 seconds, when temperature is adjusted "---"
displays on the screen.
LHeat
• Heat On
Press to turn heat On (indicated by 1 short beep and
the icon appearing on the display). Displays current
heater temperature setting. Use the Temp Up/Down
icon to change the heater temperature setting.
• Heat Off
Press to turn heat Off (indicated by 1 short beep).
!NOTE: After the heater is switched off, the fan will
continue on for 60 seconds before turning off.
Control Lock
Control Unlock
Hold both Temp– ( ) and Brightness ( ), on the
unit, for 2 seconds to disable the manual controls.
Hold both Temp– ( ) and Brightness ( ), on the
unit, for 2 seconds to enable the manual controls.

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Reset Temperature Cutoff
Switch
Should the heater overheat, an
automatic cut out will turn the heater
off and it will not come back on without
being reset.
If the replace is installed with a
plug, it can be reset by unplugging
the replace, waiting 5 minutes and
plugging back in.
If the replace is hard-wired, it can
be reset by turning of the electrical
breaker, waiting 5 minutes and turning
the breaker back on.
CAUTION: If you need to con-
tinuously reset the heater, unplug the
unit and call technical support at 1-888-
346-7539.
General Maintenance
Inspect the electric fireplace regularly,
depending upon conditions, and at a
minimum yearly intervals. Remove dust
and clean the logs, grate, and base as
required.
WARNING: Disconnect power and
allow heater to cool before attempting
any maintenance or cleaning to reduce
the risk of re, electric shock, or injury.
CAUTION: Except for installation
and cleaning described in this manual,
an authorized service representative
should perform any other servicing.
Clean Logs and Base
The electric fireplace set should not be
operated with an accumulation of dust
or dirt on or in the fireplace, as this can
cause a build up of heat and eventual
damage.
Dust and vacuum the fireplace as
needed. Use a damp cloth and a mild
detergent to clean painted surfaces
of the electric fireplace. Never use
abrasive cleaners.
Maintenance