Dimplex DS7420 User manual

Owner’s Manual
Model
DS7420
DS7425DLX
7206380100rev07
IMPORTANT SAFETY INFORMATION: Always read this manual rst
before attempting to install or use this stove. For your safety, always
comply with all warnings and safety instructions contained in this manual
to prevent personal injury or property damage.
To view the full line of Dimplex products, please visit
www.dimplex.com

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Welcome & Congratulations ........................3
Important Instructions .............................4
Quick Reference Guide ............................6
Stove Installation .................................6
Operation .......................................7
Maintenance ....................................9
Warranty ......................................12
Table of Contents
Always use a qualied technician
or service agency to repair
this stove.
!NOTE: Procedures and
techniques that are considered
important enough to
emphasize.
CAUTION: Procedures and
techniques which, if not
carefully followed, will result in
damage to the equipment.
WARNING: Procedures
and techniques which, if not
carefully followed, will expose
the user to the risk of re,
serious injury, or death.

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Welcome & Congratulations
Thank you and congratulations for
choosing to purchase an electric
stove from Dimplex, the world
leader in electric replaces.
Please carefully read and save
these instructions.
CAUTION: Read all
instructions and warnings
carefully before starting
installation. Failure to follow
these instructions may result
in a possible electric shock,
re hazard and will void
the warranty.
Please record your model and
serial numbers below for future
reference: model and serial
numbers can be found on the
Model and Serial Number Labels
of your stove.
NO NEED TO RETURN
TO THE STORE
Questions With the Assembly?
Require Parts Information?
Product Under Manufacturer’s
Warranty?
Call Toll-Free
1-888-346-7539
Monday to Friday
8:00 a.m. to 4:30 p.m. EST
Please have your model
number and product serial
number ready. (See below)
Model Number
Serial Number

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When using electrical appliances,
basic precautions should always be
followed to reduce the risk of re,
electric shock, and injury to persons,
including the following:
①Read all instructions before using
the stove.
②The heater is hot when in use.
To avoid burns, do not let bare skin
touch hot surfaces. The trim around
the heater outlet becomes hot during
heater operation. Keep combustible
materials, such as furniture, pillows,
bedding, papers, clothes, and
curtains at least 3 feet (0.9m) from
the front of the unit.
CAUTION: High Temperature, keep
electrical cords, drapery, and other
furnishings at least 3 feet (0.9m)
from the front of the heater and
away from the side and rear.
③Extreme caution is necessary
when any heater is used by or near
children or invalids and whenever the
unit is left operating and unattended.
④Always unplug the stove when
not in use.
⑤Do not operate any unit with a
damaged cord or plug, or if the heater
has malfunctioned, or if the stove has
been dropped or damaged in any
manner. Return heater to authorized
service facility for examination,
IMPORTANT INSTRUCTIONS
electrical or mechanical adjustment,
or repair.
⑥Do not use outdoors.
⑦The stove is not intended for
use in bathrooms, laundry areas and
similar indoor locations. Never locate
heater where it may fall into a bathtub
or other water container.
⑧Do not run the cord under
carpeting. Do not cover cord with
throw rugs, runners, or the like.
Arrange cord away from trafc area
and where it will not be tripped over.
⑨To disconnect the unit, turn the
controls off, then remove the plug
from the outlet.
⑩Do not insert or allow foreign
objects to enter any ventilation or
exhaust opening as this may cause
an electric shock or re, or damage to
the heater.
⑪To prevent a possible re, do
not block air intake or exhaust in any
manner. Do not use on soft surfaces,
like a bed, where openings may
become blocked.
⑫All electrical heaters have hot
and arcing or sparking parts inside.
Do not use in areas where gasoline,
paint, or ammable liquids are used
or stored or where the unit will be
exposed to ammable vapors.

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SAVE THESE INSTRUCTIONS
IMPORTANT INSTRUCTIONS
⑬Do not modify the stove. Use
it only as described in this manual.
Any other use not recommended by
the manufacturer may cause re,
electric shock or injury to persons.
⑭To reduce the risk of electric
shock, this appliance has a polarized
plug (one blade is wider than the
other). This plug will t in a polarized
outlet only one way. If the plug does
not t fully in the outlet, reverse the
plug. If it still does not t, contact
a qualied electrician to install the
proper outlet. Do not change the
plug in any way. Avoid the use of an
extension cord. Extension cords may
overheat and cause a risk of re. If
you must use an extension cord, the
cord must be No. 14 AWG minimum
size and rated no less than
1875 Watts.
⑮Do not burn wood or other
materials in the stove.
⑯Do not strike the clear door
panel.
⑰ Always use a certied electrician
should new circuits or outlets be
required.
⑱Always use properly grounded,
fused and polarized outlets.
⑲Disconnect all power supply
before performing any cleaning,
maintenance or relocation of the unit.
⑳When transporting or storing the
unit and cord, keep in a dry place,
free from excessive vibration and
store so as to avoid damage.
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
NO USER-SERVICABLE PARTS INSIDE

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Quick Reference Guide
① Prior to the rst use of the
stove verify the following:
• Are the circuit breakers for the
unit on?
• Are the light bulbs in your
stove loose? (To check, follow
the instructions for replacing
the light bulbs under the
Maintenance section of this
manual.)
②The heater on your stove may
emit a slight, harmless odor when
rst used. This odor is a normal
condition caused by the initial
heating of internal heater parts
and will not occur again.
Stove Installation
!NOTE: A 15 Amp, 120 Volt
circuit is required. A dedicated
circuit is preferred but not
essential in all cases. A
dedicated circuit will be
required if, after installation,
the circuit breaker trips or
fuses blow on a regular basis
when the heater is operating.
Additional appliances on the
same circuit may exceed the
current rating of the circuit
breaker.
WARNING: Ensure the power
cord is not installed so that
it is pinched or against a
sharp edge and ensure that
the power cord is stored or
secured to avoid tripping or
snagging to reduce the risk of
re, electric shock or injury to
persons.
Construction and electrical
outlet wiring must comply
with local building codes and
other applicable regulations to
reduce the risk of re, electric
shock and injury to persons.
Do not attempt to wire your
own new outlets or circuits. To
reduce the risk of re, electric
shock or injury to persons,
always use a licensed
electrician.

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Stove Installation
Installation
①Make sure the unit’s Main On/
Off Switch is switched Off (refer to
operating instruction section).
Operation
To access the controls, go to the
back of the stove (Figure 1).
control. When in “II” position
the unit is operated with the ON
and OFF buttons of the remote
control.
When the switch is in the center
position “O” the unit is off.
B. Light On/Off Switch
The Light On/Off Switch supplies
power to the upper light of the log
bed display area.
C. Heater On/Off Switch
The Heater On/Off Switch
supplies power to the heater.
D. Heater Thermostat Control
To adjust the temperature to
your individual requirements,
turn the thermostat control
clockwise all the way to turn
on the heater. When the room
reaches the desired temperature,
Figure 1
A B C
A. Three Position On/Off
Switch
The switch has two On positions
marked with “I” and “II”. The “I”
position is for manual operation.
In this position the built-in remote
control is bypassed.
The “II” position is for operating
the unit with the provided remote
D
②Plug the unit into a 15 Amp/
120 VAC outlet. If the cord
does not reach, you may use
an extension cord rated for a
minimum of 1875 Watts.

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Operation
turn the thermostat knob counter
clockwise until you hear a click.
Leave in this position to maintain
the room temperature at this
setting. For additional heat, turn
clockwise until you hear the click
again and the heater will turn on.
Resetting the Temperature
Cutoff Switch
Should the heater overheat, an
automatic cut out will turn the
heater off and it will not come
back on without being reset. It
can be reset by switching the
Three Position Switch to Off
“O” and waiting ve (5) minutes
before switching the unit back on.
CAUTION: If you need to
continuously reset the heater,
unplug the unit and call
Customer Service at
1-888-346-7539.
Remote Control
The stove is supplied with an
integrated On/Off remote control.
!NOTE: Ensure that the
stove's Three Position Switch
is set to the remote Control
setting (“II” position).
To operate, push the ON button
to turn stove on, push the OFF
button to turn the stove off.
Battery Installation
To install or replace the battery:
• Slide battery cover open on the
hand held transmitter (Figure 2).
• Correctly install one (1) 12 Volt
(A23) battery in the battery
holder.
• Close the battery cover.
Figure 2
On Button
Off Button
Battery
Battery
Cover
Remote Initialization
Follow these steps for remote
control initialization and if
required, re-initialization:
①Disconnect power to stove.
②Set the Three Position On/Off
Switch to the Remote position
(Figure 1A).

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Operation
③ Wait a minimum of ve (5)
seconds and then re-acquire
power to stove.
④Within 10 seconds of re-
acquiring power, press the ON
button located on the remote
control transmitter.
!NOTE: You will have only 10
seconds to perform this last
step. Failure to do so will result
in these steps needing to be
followed again.
 WARNING: Disconnect
power before attempting any
maintenance or cleaning to
reduce the risk of re, electric
shock or damage to persons.
Light Bulb Replacement
Allow at least ve (5) minutes
for light bulbs to cool off before
touching bulbs to avoid accidental
burning of skin.
Light bulbs need to be replaced
when you notice a dark section
of the ame or when the clarity
and detail of the log exterior
disappears.
There are three (3) bulbs under
the Log Set Assembly, which
generate the ames and embers,
Maintenance
and one (1) bulb above that
illuminate the log exterior.
Tool Requirements:
Phillips screw driver
Helpful Hints
It is a good idea to replace all
light bulbs at one time if they are
close to the end of their rated life.
Group replacement will reduce
the number of times you need
to open the unit to replace light
bulbs.
Upper Bulb Requirement
Quantity of one (1) 7 Watt
candelabra E12 small base
120 Volt.
Do not exceed 7 Watts per bulb.

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Upper Bulb Replacement
(Figure 3)
Maintenance
Lower Bulb Replacement
①Remove the stove pipe kit (if
equipped).
②Gently place stove on its back
on a at surface.
③Remove the heater cover
retaining screws located on the
bottom of the stove (Figure 4) and
lower heater and light assembly
out onto the oor.
Figure 3
①Open door by pulling the
handle.
②Locate the upper bulb bracket.
③Bend light retainer bracket
down.
④Locate and remove light bulb.
⑤Insert and install new bulb.
⑥Bend light retainer bracket
back into its original position.
⑦Close the door.
Lower Bulbs Requirement
Quantity of three (3) 35 Watt
Halogen Quartz lamps, 120 Volt,
G9 Base.
Do not exceed 35 Watts per
bulb.
Figure 4 Screws
Screws
④Remove the burnt out bulb(s)
by pulling straight out of socket. If
bulbs are difcult to remove form
socket move the bulb from side
to side while pulling being careful
not to damage the light socket.
⑤Replace the lower light bulbs.
⑥Reassemble in the reverse
order as above.

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Maintenance
Glass Cleaning
The clear door is cleaned in
the factory during the assembly
operation. During shipment,
installation, handling, etc., the
clear door may collect dust
particles. These can be removed
by dusting lightly with a clean, dry
cloth.
To remove ngerprints or other
marks, the clear doors can be
cleaned with a damp cloth. The
clear door should be completely
dried with a lint free cloth to
prevent water spots. To prevent
scratching, do not use abrasive
cleaners or spray liquids on the
clear door surface.
Plastic Door Cleaning
To remove ngerprints or other
marks, the clear doors can be
cleaned with a damp cloth. The
clear door should be completely
dried with a lint free cloth to
prevent water spots. To prevent
scratching, do not use abrasive
cleaners or spray liquids on the
clear door surface.
Stove Surface Cleaning
Use warm water only to clean
painted surfaces of the Stove. Do
not use abrasive cleaners.
Servicing
Except for light bulb replacement
and cleaning described above, an
authorized service representative
should perform any other
servicing.

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Products to which this limited warranty
applies
This limited warranty applies to the
following models of your newly purchased
Dimplex electric stove DS7420,
DS7425DLX and to newly purchased
Dimplex stove surrounds (mantels) and
trims. This limited warranty applies only
to purchases made in any province
of Canada except for Yukon Territory,
Nunavut, or Northwest Territories or in
any of the 50 States of the USA (and the
District of Columbia) except for Hawaii and
Alaska. This limited warranty applies to
the original purchaser of the product only
and is not transferable.
Products excluded from this limited
warranty
Light bulbs are not covered by this limited
warranty and are the sole responsibility of
the owner/purchaser. Products purchased
in Yukon Territory, Nunavut, Northwest
Territories, Hawaii, or Alaska are not
covered by this limited warranty. Products
purchased in these States, provinces, or
territories are sold AS IS without warranty
or condition of any kind (including, without
limitation, any implied warranties or
conditions of merchantability or tness for
a particular purpose) and the entire risk of
as to the quality and performance of the
products is with the purchaser, and in the
event of a defect the purchaser assumes
the entire cost of all necessary servicing
or repair.
What this limited warranty covers and for
how long
Products covered by this limited warranty
have been tested and inspected prior to
shipment and, subject to the provisions
Warranty
of this warranty, Dimplex warrants such
products to be free from defects in
material and workmanship for a period
of 12 months from the date of the rst
purchase of such product.
The limited 12 month warranty period
also applies to any implied warranties that
may exist under applicable law. Some
jurisdictions do not allow limitations on
how long an implied warranty lasts, so
the above limitation may not apply to the
purchaser.
What this limited warranty does not cover
This limited warranty does not apply to
products that have been repaired (except
by Dimplex or its authorized service
representatives) or otherwise altered. This
limited warranty does further not apply
to defects resulting from misuse, abuse,
accident, neglect, incorrect installation,
improper maintenance or handling, or
operation with an incorrect power source.
What you must do to get service under
this limited warranty
Defects must be brought to the attention of
Dimplex Technical Service by contacting
Dimplex at 1-888-DIMPLEX
(1-888-346-7539), or 1367 Industrial
Road, Cambridge Ontario, Canada
N1R 7G8. Please have proof of purchase,
catalogue/model and serial numbers
available when calling. Limited warranty
service requires a proof of purchase of the
product.
What Dimplex will do in the event of a
defect
In the event a product or part covered
by this limited warranty is proven to be

13
defective in material or workmanship
during the 12 month limited warranty
period you have the following rights:
Dimplex will in its sole discretion•
either repair or replace such defective
product or part without charge. If
Dimplex is unable to repair or replace
such product or part, or if repair or
replacement is not commercially
practicable or cannot be timely made,
Dimplex may, in lieu of repair or
replacement, choose to refund the
purchase price for such product or part.
Limited warranty service will be•
performed solely by dealers or service
agents of Dimplex authorized to
provide limited warranty services.
Dimplex will not be responsible for,•
and the limited warranty services shall
not include, any expense incurred for
installation or removal of the product
or part (or any replacement product or
part) or any labour or transportation
costs. Such costs shall be the
purchaser’s responsibility.
What Dimplex and its dealers and service
agents are also not responsible for:
IN NO EVENT WILL DIMPLEX, OR ITS
DIRECTORS, OFFICERS, OR AGENTS,
BE LIABLE TO THE PURCHASER OR
ANY THIRD PARTY, WHETHER IN
CONTRACT, IN TORT, OR ON ANY
OTHER BASIS, FOR ANY INDIRECT,
SPECIAL, PUNITIVE, EXEMPLARY,
CONSEQUENTIAL, OR INCIDENTAL
LOSS, COST, OR DAMAGE ARISING
OUT OF OR IN CONNECTION WITH
THE SALE, MAINTENANCE, USE, OR
INABILITY TO USE THE PRODUCT,
EVEN IF DIMPLEX OR ITS DIRECTORS,
OFFICERS, OR AGENTS HAVE BEEN
ADVISED OF THE POSSIBILITY OF
SUCH LOSSES, COSTS OR DAMAGES,
OR IF SUCH LOSSES, COSTS, OR
DAMAGES ARE FORESEEABLE. IN
NO EVENT WILL DIMPLEX, OR ITS
OFFICERS, DIRECTORS, OR AGENTS
BE LIABLE FOR ANY DIRECT LOSSES,
COSTS, OR DAMAGES THAT EXCEED
THE PURCHASE PRICE OF THE
PRODUCT.
SOME JURISDICTIONS DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION
OR EXCLUSION MAY NOT APPLY TO
THE PURCHASER.
How State and Provincial law apply
This limited warranty gives you specic
legal rights, and you may also have other
rights which vary from jurisdiction to
jurisdiction. The provisions of the United
Nations Convention on Contracts for
the Sale of Goods shall not apply to this
limited warranty or the sale of products
covered by this limited warranty.
Warranty

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© 2010 Dimplex North America Limited
Dimplex North America Limited
1367 Industrial Road
Cambridge ON
Canada N1R 7G8