Dinex TSH2 Installation and operation manual

Plate Heater
Operating & Maintenance Manual
DINEX INTERNATIONAL, INC. • 628-2 HEBRON AVENUE, GLASTONBURY CT 06033 • WWW.DINEX.COM
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Operating Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Dinex® Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Parts Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Electrical Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Model: TSH2
For Service Information, call 1-888-673-4639
Please provide following information:
• Model number
• Serial number
• Part Description and number as shown in parts list.
Manual No. TMP-PH Rev-03/06
Printed in the USA

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Introduction: Installation:
You have purchased the new Dinex® TMP® Equipment.
Please read this manual for helpful guidelines on how to
use your Equipment. Should you have any questions
concerning the Equipment, please call the Dinex Hotline
at 1-888-673-4639 (Monday through Friday from 8 am to 5
pm, Eastern Standard Time).
IMPORTANT: For your safety, read and follow all cautions,
information and warnings
FREIGHT DAMAGE CLAIMS
Your Dinex Equipment was carefully inspected and packed
before leaving our plant.The transportation company
assumes full responsibility for the safe delivery of the
Equipment. Dinex does not assume any responsibility for
damage or loss incurred in transit. Please note any visible
damage or loss on the freight bill and have delivery per-
sonnel sign.
A freight claim should be filed immediately with the trans-
portation company. If concealed damage is discovered
after unpacking the Equipment, please file a concealed
damage claim with the transport company within 10 days
after receipt of the goods.
IMPORTANT: All packing materials should be retained for
return shipment.
APPLICATION AND USE
The Equipment is for commercial use in the food service
industry. It provides storage of dishes and is operated
with a heating system.
SAFETY
The instructions contained in this manual provide impor-
tant guidelines for the Equipment user regarding a correct
and safe installation. Particular attention should be paid to
the warnings given in various parts of this manual. Never
dismantle and/or repair the appliance with the power sup-
ply in place. Especially, do not repair electrical elements if
you are not qualified for such work.
INFO: Please note that this appliance is for commercial
use only and must be used exclusively for the purposes
prescribed.
SET UP
INFO: Installation of this Equipment should be performed
by persons qualified or licensed to install electrical
Equipment only. It is the responsibility of the installer to
comply with all local codes.
1. Carefully remove any packing material from the unit
and check loose packing material for small parts or
accessories. Inspect unit for concealed damage before
putting packing material aside.
2. Make sure that the master switch on the front panel of
the unit is in the “0” position. This controls the power
supply.
3.The unit operates at 240 V, 60 Hz, single phase.
Connect the unit by the plug with the main outlet.
4.Turn the master switch to the “I” position. The pilot light
will glow, indicating that it is ON, and the Equipment will
start to heat.
5. When heating cycle is completed,bring main switch into
O-position and remove the plug from the receptacle.
CAUTION: If excessive noise or vibration is noticed, turn
the master switch OFF and check the blower wheel for
freight damage or loose objects
INFO: Operation of this Equipment must be supervised.
The Dinex plate heater is designed to heat plates from
8 1/4 to 11 inches in diameter.
WARNING: The unit should not be operated continuously
24 hours a day. The master switch should be turned OFF
after serving the last meal of the day.
ADJUSTMENT OF SELF-LEVELING SILOS
IMPORTANT: Silo adustment not covered under warranty.
INFO: The spring adjustment must be performed with the
heating system switched OFF.
1. Place about 20 dishes, three to four at a time, onto the
dispenser platform. If the column goes down just a little
bit (or does not go down at all), remove the platform
and unhook the springs equally around the support.
2. The correct adjustment is when the dispensing level of
dish column is 2”(5cm) higher than the upper edge.The
unhooked springs remain inside the unit as spare springs.
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Operation Instructions:
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4. Use only one silo at a time.Keep the other silo covered.
Optional covers may be purchased separately.
THERMOSTAT SETTING
IMPORTANT: Thermostat adjustment not covered under
warranty.
CAUTION: Internal thermostat adjustment must be
performed by a Qualified Electrician.
The thermostat is pre-set at the highest temperature set-
ting for the dispenser. If you find that the bases are too hot
for your application, reduce the temperature by turning
the thermostat knob to a lower setting. Since virtually all
facilities operate differently, the best way to determine
your optimal thermostat setting is to start with the pre-set
temperature, then adjust to determine the setting which
best suits your application.
The heaters in the unitized base are controlled by an
adjustable thermostat located behind the access panel
inside the unit.
1. Make sure that the master switch is in the “0” position
and remove the plug from the receptacle.
2. Remove the four screws on the access panel and remove
the panel.
3. The thermostat is located on the left-hand side, just
below the blower motor.
4. You can now change the thermostat setting while
pulling the knob into the desired adjustment.
5. Replace the panel, connect the unit with the main
outlet, switch on the unit and check the result of the
new setting.
INFO: Once the proper temperature setting is determined,
it is not necessary to reset the thermostat for every meal.
Leave the thermostat at the desired setting and turn the
unit ON and OFF using the master switch.
CAUTION: Prior to cleaning or maintenance work, turn
the master switch to the “0” position and disconnect the
power cord from the receptacle. The unit should be allowed
to cool first.
Dinex Equipment is constructed with high-quality materi-
als and is designed to provide you with durable service
when treated with care.To obtain the best performance
from your Equipment, it should be cleaned daily and prop-
erly maintained.
FIELD-ADJUSTABLE BARS
The silo is equipped with adjustable bars, allowing the
adjustment of the plate guide to accommodate different
plate diameters. If you are not satisfied with the pre-set
diameter, you can lift the adjustable bar and place it into
the next perforation in the bottom plate of the silo.
LOADING OF PLATES
WARNING: Overfilling dispenser silos may cause injury
to operator or damage to the dispenser,thus voiding the
warranty.
1. To avoid bruised fingers or hand injuries, make sure the
dispensing level is 2” (5cm) higher than the upper
edge of the housing.(See Adjustment Of Self-Leveling
Silos on page 2)
2. Check to be sure that the plate guide is placed in the
supporting frame with the “feet extenders” side down.
Line up the plate guide with the supporting frame so
that the two nest together.
3. Each silo is designed for use with approxima tely 50 plate s,
depending on plate thickness, material and design.
WARNING: Never drop stacks of plates into the silo
assembly. This can cause damage to the silo components
and void the warranty. Place three to four plates at a time
into the silo.
HEAT-UP TIMES
CAUTION: In spite of the housing insulation, temperatures
at the surface may be high. Never touch the unit without
using thermal protection gloves.
With cold plates (first meal of the day), the plates will reach
the pre-set final temperature after approximately 1-1/2 to
2 hours.
All times indicated are only approximate and may vary
depending on each facility’s operation, location of units
and supply voltage.
DISPENSING OF PLATES
WARNING: Severe burns may occur if instructions are not
followed.
1. Turn the master switch to “0” position and disconnect
electrical plug from the receptacle. Move the dispenser
to the start of the tray make-up line.
2. The operator must wear thermal protection gloves while
dispensing plates. Never touch plates with bare hands.
Never assume that plates are cool enough to be
handled with bare hands.
3. If a plate becomes jammed in the silo,do not reach into
the silo to free it — use a long stick instead.
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Maintenance
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SERVICING OF STACKING SILOS
If plates stick or block, check the edges of the stainless
steel guides. If rough or uneven, they must be smoothed
out using sandpaper and/or a file.
DAILY CLEANING
IMPORTANT: Never use chlorinated detergents or cleaners
containing harsh chemicals.
WARNING: Do not steam clean.The interior and exterior of
the unit cannot be cleaned with caustic agents, abrasive
powder or scouring pads,water jets or high pressure cleaners.
These cleaning methods can cause damage to the electri-
cal components and/or ruin the steel finish and will void
the warranty. For stubborn spots, stains or other discol-
orations, use a commercial stainless steel cleaner or polish
and apply as directed on product label. Avoid products not
specifically formulated for polished stainless steel surfaces.
The exterior of the dispenser should be cleaned daily
using a soft cloth with warm water and a mild detergent
suitable for stainless steel. Clean in the direction of the
grain of the stainless steel. Rinse thoroughly with clean
water and cloth and wipe dry immediately.
INTERIOR CLEANING
CAUTION: Prior to cleaning or maintenance, turn the
master switch to “0” position and disconnect the power
cord from the receptacle. The unit should be allowed to
cool first.
1. The interior of the dispenser should be cleaned as
required, at least once every three months.
2. Open silo lid and unload plates.
CAUTION: Plates may be hot. Use thermal protection
gloves for removal.
3. A damp cloth may be used to clean the inside of the
dispenser. Rinse with clean water and wipe dry with a
clean cloth immediately. Do not allow water to come in
contact with the heating elements. Use caution not to
bend the thermostat bulb.
ACCESS PANEL
The removable access panel is located on the front side of
the dispenser. Located behind the panel is one thermostat,
as well as switches and inner wiring. All parts can be serv-
iced directly after removal of the panel.
The access panel is easily removed by unscrewing the four
screws and removing the panel laterally from the unit.
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WARNING: Do not steam clean. The interior and exterior of
the unit cannot be cleaned with caustic agents, abrasive pow-
der or scouring pads,water jets or high pressure cleaners.
These cleaning methods can cause damage to the electrical
components and/or ruin the stainless steel finish and will void
the warranty. For stubborn spots,stains or other discolorations,
use a commercial stainless steel cleaner or polish and apply as
directed on product label. Avoid products not specifically
formulated for polished stainless steel surfaces.
IMPORTANT: Safety-relevant parts should be replaced
with original factory parts only. Any defective parts must
be removed and replaced by a qualified service technician
authorized by Dinex. Should you require service please call
the Dinex Hotline at 1-888-673-4639. In order for the war-
ranty to remain valid, work must be authorized by Dinex
prior to being performed.
Be for e calling the DINEX® Se rvic e Hotline [phone])
please obtain the fol lowing inform at io n:
• Model number
• Item number
• Serial number
• Purchase date
If appliance does not heat, please check the following:
1. Power supply
• Power line connection
• Plug
• Connection cable
• Master switch
• Proper seat of supply terminal
2. Is the thermostat set to full temperature?
3. Is the thermostat fully operable?
4. Is the heating element fully operable?
INFO: Defective parts must be replaced according to the
spare parts list.
THERMOSTAT REPLACEMENT
WARNING: Turn the master switch to the “0” position and
remove plug from receptacle.
1. Remove the four screws on the access panel and remove
the panel.
2. Unfasten capillary tube sensor on the inner side of the
housing and push the sensor through the appropriate
boring.
Troubleshooting
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Replacement Parts
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Dine x Inte rn a tio nal , I nc.( “Di n ex”) wa rrants that its DES
Equ ip me nt (“Equi pme n t”) shall be free from defec ts in
m ate r ials and workmanship for a pe ri od of one (1) year
f rom the date of deliver y to the initial end-user (“End-
User ”) (the “Wa rranty Peri od” ) . Di n ex shall be notified of all
Equ ip me nt claimed to be defe ct i ve and covered by this
wa rranty.The End-User shall include in this notification the
s er ial number and a copy of the Bill of Lading (showi ng
del ive r y date) for the Equ ip men t . If Dine x’s invest igati on
establishes the exi s te n ce of the alleged defe ct s, then Di n ex
sha ll, at Din e x’s choice and exp ense, repair or re p l a cethe
affe cted Equip ment (provided that the costs of labor on
such repairs shall only be included for pro per wa rranty
claims asserted in writing within 1 year of deliver y date)
and reimburse End-User for the reasonable shipping co s t s
for re t u rning the Equ ipm en t to Di n ex , if any.
This warranty does not apply to defects in any Equipment
caused by: (1) normal wear and tear; (2) failure to comply
with any Dinex-provided operation or maintenance
instructions; (3) alteration or modification(s) by parties
other than Dinex or (4) misuse, neglect, accident, Acts of
God or other causes beyond the control of Dinex after
delivery of the Equipment by Dinex to its authorized
distributor.
Repaired or replacement Equipment under this warranty
shall be warranted for the unexpired portion of the origi-
nal Warranty Period applicable thereto plus the period
from notice to Dinex of such defect until completion of
repair or return to the point of original delivery to Buyer.
THIS WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE, WHETHER ARISING BY LAW, CUSTOM,
CONDUCT OR USAGE OF TRADE, AND THE RIGHTS AND
REMEDIES PROVIDED HEREIN ARE EXCLUSIVE AND
PROVIDED IN LIEU OF ANY OTHER RIGHTS AND
REMEDIES. DINEX SHALL HAVE NO LIABILITY OTHER
THAN AS PROVIDED IN THIS WARRANTY, WHETHER
CLAIMED IN CONTRACT, EQUITY, TORT OR OTHERWISE,
FOR OR RESULTING FROM DEFECTS IN MATERIALS OR
WORKMANSHIP OR OTHERWISE.
IN NO EVENT SHALL DINEX BE LIABLE FOR ANY
SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL
DAMAGES ARISING OUT OF OR IN CONNECTION WITH
THE EQUIPMENT,REGARDLESS WHETHER SUCH
LIABILITY SHALL BE CLAIMED IN CONTRACT, TORT,
EQUITY OR OTHERWISE.
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DINEX Warranty
®
3. The thermostat is located on the inner side above the
master switch. Remove all wires and screws and replace
thermostat.
4. Remount the access plate.
HEATER REPLACEMENT
WARNING: Turn the master switch to the “0” position and
remove plug from receptacle.To avoid burns allow the unit
to cool down.
1.The heating element must be removed from the
inside.
2. Remove the wires of the master switch.
3. Remove the two screws on the connector box in
the front area of the inner side and remove.
4. Remove screws on the bracket of the bottom plate.
5.The heating element can now easily be removed.
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1 014119405 6 Guide, Plate Size
2 014121404 2 Frame, Supporting
3 014118209 2 Guide, Plate
4 014040164 20 Spring, 5 Gram
5 014040101 8 Spring, 10 Gram
6 014000129 1 Caster, Swivel
5" With Brake
7 014000128 1 Caster, Swivel
5" No Brake
8 014000127 2 Caster, 5" Rigid
9 014002110 2 Bumper, Corner
10 014142902 1 Push Bar Complete
Reference
Number
Pa rt
Number Quantity Description
7
10
8
Page 6
Parts Diagram
4, 5
3
1
2
9
6

Page 7
Wiring Diagram
5
4
3
L1 L2
2 Pole, 3 Wire
6-15P Plug
GR.
1
2
Reference
Number
Pa rt
Number Description
1 014001053 Plug 15 Amp 250 Volt
2 014001502 Cord, 8' 16/3 AWG
3 014001300 Switch, Main“ON/OFF”
4 014040011-01 Thermostat, 20-110 C.
5 014001109UL Element, Heating 240V-800W

DINEX INTERNATIONAL, INC. 628-2 HEBRON AVENUE,GLASTONBURY CT 06033 • 1.800.523.9752
WWW.DINEX.COM
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