DivioTec SRA311-008P8 Series User manual

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SRA311-008P8 Series
Network Video Recorder
Note: The User Manual is subject to change without notice
2018-08-06 released

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Regulatory Information
Safety Precautions
˙To reduce risk of fire or electric shock, do not expose this appliance to rain or moisture.
˙Do not place the appliance near to heaters, other heat sources or under direct solar irradiation.
˙Make sure the ventilation slot on the appliance is not covered during operating.
˙To prevent risk of electric shock, connect only to a proper earth grounded outlet. Do not operate appliance with
other none specified power supplies.
˙Do not attempt to modify or use the supplied AC power cord if it is not the exact type and rating required.
˙Do not attempt to disassemble the appliance. Contact qualified service personnel for maintenance.
˙Handle the appliance with care. Do not strike or shake, which may damage the appliance.
Notice
˙Information in this document is subject to change without notice.
FCC compliance: This equipment has been tested and found to comply with the limits for a digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
FCC Conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.
Attention! This is a class A product which may cause radio interference in domestic environment; in this case, the user
may be urged to take adequate measures.

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TABLE OF CONTENTS
1. Introduction..............................................................................................................................
1.1Front Panel ..................................................................................................................................................8
1.2Rear Panel ...................................................................................................................................................9
1.3. Packing Detail and Installation..................................................................................................................11
1.3.1 Packing.................................................................................................................................................11
1.3.2 Hard Disk Installation...........................................................................................................................11
2. General Operation ...............................................................................................................13
2.1 Login .........................................................................................................................................................13
2.2 Add IP Cameras to NVR ...........................................................................................................................15
2.2.1 Wizard-Full Auto Install Mode (Plug and Play) ...................................................................................15
2.2.2 Wizard-Manual Install Mode................................................................................................................16
2.2.3 Manual Install.......................................................................................................................................21
2.2.4 IP Camera Discovery............................................................................................................................22
2.2.5 Manually Add Camera by Stream Server .............................................................................................23
2.2.6 Manually Add ONVIF IP Camera ........................................................................................................24
2.3 Edit cameras..............................................................................................................................................24
2.4 Delete Cameras .........................................................................................................................................24
2.5 Live Viewing.............................................................................................................................................25
2.5.1 Basic Operation ....................................................................................................................................25
3. Search (Playback) Operation..............................................................................................27
3.1 Playback Basic operation ..........................................................................................................................27
3.2 Calendar ....................................................................................................................................................28
3.3 Playback operation ....................................................................................................................................28
3.3.1 Search by Time.....................................................................................................................................28
3.3.2 Search by Channel................................................................................................................................29
3.3.3 Search by Event....................................................................................................................................29
3.4 Playback operation ......................................................................................................................................1
4. Recording................................................................................................................................2
4.1 Schedule Recording Settings.......................................................................................................................2
4.2 Record Settings ...........................................................................................................................................3
5. PTZ Control............................................................................................................................4
6. Export(Backup) Video...........................................................................................................5
6.1 Export Video................................................................................................................................................5

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7. Export Player..........................................................................................................................6
7.1 Player Installation........................................................................................................................................6
7.2 Starting the Player Program and Viewing exported video file.....................................................................6
8. Main Menu Operations .........................................................................................................9
8.1 Camera ........................................................................................................................................................9
8.1.1 Camera Settings....................................................................................................................................10
8.1.1.1 Camera Basic Setting.................................................................................................................................. 11
8.1.1.2 Camera Advanced Setting...........................................................................................................................12
8.1.1.3 Video Loss Handle Settings ........................................................................................................................13
8.1.1.4 Motion Handle Settings............................................................................................................................... 14
8.1.1.5 PTZ settings................................................................................................................................................15
8.2 Network.....................................................................................................................................................16
8.2.1 Network Settings ..................................................................................................................................16
8.2.1.1 WAN Settings..............................................................................................................................................16
8.2.1.2 LAN settings...............................................................................................................................................17
8.2.1.3 DDNS..........................................................................................................................................................18
8.2.2 Network Service ...................................................................................................................................19
8.2.2.1 Service ........................................................................................................................................................19
8.2.2.2 DHCP Server............................................................................................................................................... 20
8.2.3 Network Notification............................................................................................................................21
8.2.3.1 E-Mail Notification.....................................................................................................................................21
8.3 Alarm Settings...........................................................................................................................................22
8.3.1 Alarm Input Settings.............................................................................................................................22
8.3.2 Exception Management ........................................................................................................................23
8.4 System Settings .........................................................................................................................................24
8.4.1 Device Setting ......................................................................................................................................24
8.4.2 User Settings.........................................................................................................................................25
8.4.3 Date/Time Settings ...............................................................................................................................26
8.4.3.1 General Setting............................................................................................................................................26
8.4.3.2 DST Settings (Daylight Saving Time).........................................................................................................27
8.4.3.3 NTP Client Settings.....................................................................................................................................28
8.4.4 Display..................................................................................................................................................29
8.4.4.1 General Settings..........................................................................................................................................29
8.4.4.2 Main Monitor Settings ................................................................................................................................30
8.4.5 HDD .....................................................................................................................................................31
8.4.5.1 HDD General Settings................................................................................................................................. 31
8.4.5.2 HDD Management ......................................................................................................................................32

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8.4.6 Miscellaneous.......................................................................................................................................33
8.4.6.1 Shutdown or Reboot the system..................................................................................................................33
8.4.6.2 Firmware Upgrade ......................................................................................................................................33
8.4.7 Restore factory default and use configuration ......................................................................................34
8.5 Information................................................................................................................................................35
8.5.1 General Information .............................................................................................................................35
8.5.2 Log........................................................................................................................................................36
9. Web Viewer Operation ........................................................................................................37
9.1 Connecting to NVR...................................................................................................................................37
9.2 Login .........................................................................................................................................................37
9.3 Remote Live View.....................................................................................................................................39
9.4 Remote Search and Playback ....................................................................................................................41
9.4.1 Search by Time.....................................................................................................................................42
9.4.2 Search by Channel................................................................................................................................42
9.4.3 Search by Event....................................................................................................................................43
9.4.4 Web Viewer Playback Operation..........................................................................................................43
9.4.5 Web Viewer Setup Menu......................................................................................................................44
9.4.6 Remote Export......................................................................................................................................46
9.4.7 Remote PTZ Control ............................................................................................................................47
9.4.8 Remote Snapshot..................................................................................................................................48
9.4.9 Remote Digital Zoom...........................................................................................................................48
9.4.10 Remote Keep Aspect Ratio ..............................................................................................................49
10. MobileApps......................................................................................................................50
10.1 Android System ...............................................................................................................................................50
10.1.1 Download VS Viewer Pro II Android App...............................................................................................50
10.1.2 Main menu...............................................................................................................................................52
10.1.3 Live view .................................................................................................................................................53
10.1.3.1 Device name.......................................................................................................................................................53
10.1.3.2 Manage/add the device....................................................................................................................................... 53
10.1.3.3 PTZ control panel...............................................................................................................................................55
10.1.3.4 Current date and time.........................................................................................................................................56
10.1.3.5 Channel setting................................................................................................................................................... 56
10.1.3.6 PTZ Control setting............................................................................................................................................57
10.1.3.7 Division setting ..................................................................................................................................................57
10.1.3.8 Voice...................................................................................................................................................................57
10.1.3.9 Snapshot.............................................................................................................................................................58
10.1.3.10 Current Status...................................................................................................................................................58

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10.1.3.11 Channel number................................................................................................................................................58
10.1.3.12 Reorder/Reset order..........................................................................................................................................58
10.1.4 Playback mode.........................................................................................................................................59
10.1.4.1 Search by Event..................................................................................................................................................59
10.1.4.2 Search by Date/Time ..........................................................................................................................................60
10.2 iOS System ......................................................................................................................................................62
10.2.1 Download VS Viewer Pro II Apple App ..................................................................................................62
10.2.2 Main menu...............................................................................................................................................64
10.2.3 Live view .................................................................................................................................................65
10.2.3.1 Device name.......................................................................................................................................................65
10.2.3.2 Manage/add the device.......................................................................................................................................65
10.2.3.3 PTZ control panel...............................................................................................................................................66
10.2.3.4 Current date and time.........................................................................................................................................67
10.2.3.5 Channel setting................................................................................................................................................... 67
10.2.3.6 PTZ Control setting............................................................................................................................................68
10.2.3.7 Division setting ..................................................................................................................................................68
10.2.3.8 Voice...................................................................................................................................................................68
10.2.3.9 Snapshot.............................................................................................................................................................68
10.2.3.10 Current Status...................................................................................................................................................69
10.2.3.11 Channel number................................................................................................................................................69
10.2.3.12 Reorder/Reset order..........................................................................................................................................69
10.2.4 Playback mode.........................................................................................................................................69
10.2.4.1 Search by Event..................................................................................................................................................69
10.2.4.2 Search by Date/Time ..........................................................................................................................................70
11. CMS Pro (Central Management Software)...................................................................73
11.1 Begin Installation ......................................................................................................................................73
11.2 Start CMS Pro from the PC.......................................................................................................................78
11.3 CMS Pro UI Overview..............................................................................................................................79
11.4 Login .........................................................................................................................................................80
11.5 Add NVRs to CMS Pro.............................................................................................................................81
11.5.1 Add Device......................................................................................................................................81
11.5.2 Remove or Edit or configure device setting.....................................................................................82
11.5.3 CMS Pro Group Video ....................................................................................................................82
11.5.3.1 Edit Group Content.....................................................................................................................................83
11.5.3.2 Open Group Stream.....................................................................................................................................84
11.5.3.3 Edit Group Name ........................................................................................................................................84
11.5.3.4 Delete Group...............................................................................................................................................84
11.6 Live Video.................................................................................................................................................85

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11.7 Playback Video..........................................................................................................................................87
11.7.1 Search for Playback Videos .............................................................................................................89
11.7.1.1 Calendar......................................................................................................................................................89
11.7.2 Search operation ..............................................................................................................................90
11.7.2.1 Search by Time............................................................................................................................................90
11.7.2.2 Search by Channel ...................................................................................................................................... 91
11.7.2.3 Search by Event ..........................................................................................................................................91
11.8 CMS Playback Operation..........................................................................................................................92
11.9 CMS Export...............................................................................................................................................92
11.10 Using eMap ...............................................................................................................................................94
11.11 Using PTZ Configuration........................................................................................................................101
11.12 Multiple Monitor Support .......................................................................................................................101
11.13 CMS System............................................................................................................................................101

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1.1 Front Panel
1. Power/ Alarm: Power indicator turns on when NVR turns on. Alarm
indicator blinks when the alarm is detected.
2. Network : Network indicator turns on when NVR network access is
connected.
3. Record : Rec indicator turns on when NVR is recording.
4. USB Port: USB2.0 port for connecting devices, such as USB mouse or USB
flash drive.
5. CH1~CH8 : Indicators turn on when the video is connected to the system.

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1.2 Rear Panel
The rear panel connectors for 8CH PoE NVR are:
Item
I/O
Description
1
Alarm In/Out
Connect up to 4 alarm inputs to the alarm input connectors. N.C or
N.O type alarm signal out.
2
RS485
Connect a Pan/Tilt/Zoom camera to the RS485 port.
3
Audio Out
Connect a speaker or other audio output device to the audio output
connectors.
4
Audio In
Connect the microphone or camera audio output to the audio input
connectors.
5
HDMI
Connect a HDMI monitor to the HDMI output connector.
6
VGA
Connect a VGA Monitor to the VGA output connector.
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USB Port
USB 2.0 port for connecting devices, such as USB mouse or USB flash
drive.
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WAN
Connect NVR to Internet via a RJ-45 network cable.
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LAN 1-8
Connect IP camera to the same LAN as the NVR. Connect IP camera
to PoE (Power over Ethernet) ports.
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Power
Plug the DV48V power source into the power socket.

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Alarm Input / Output Connection
The alarm input/output interface of the NVR is shown below.
Connect the alarm inputs
Configure the alarm inputs as N/O or N/C in the NVR UI system.
Each (alarm) input line can be switched by a contact from external devices. Wire them as
either Normally Open or Normally Closed.
Specifications
Alarm input impedence: Internal pull-up 10 K to +5 V
Input voltage range: 0 VDC minimum to 12 VDC maximum
Input voltage threshold: low voltage 0.5 V maximum, high voltage 2 V minimum
Connect the alarm outputs
Configure the alarm outputs as N/O or N/C in the NVR UI system.
The 2 alarm output relays are responding to input alarms and triggers. Do not exceed 24 Vdc,
500 mA (continuous), or 10 VA on an alarm output relay's contacts.
Specifications
Switching current (resistive): 500 mA maximum
Switching voltage (resistive): 24 VDC maximum
Cable cross section: AWG 26-16 (0.13-1.5 mm2)

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1.3. Packing Detail and Installation
1.3.1 Packing
8CH PoE NVR packing includes the below.
The package contains the following items:
Network video recorder x 1
User manual/Quick Start Guide/CMS disc x 1
Quick Install Paper x1
Power adapter x 1
Power cord x 1
SATA connection cable x 2
Screws for mounting hard drive x 10
1.3.2 Hard Disk Installation
Follow the steps to install or replace the hard disk.
Step1. Loose the screws on the cover and side panel of the unit.
Step2. Use the HDD screws attached in the accessory pack to fix the 2 screws in the
HDD.

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Connect SATA & Power cables to Hard Disk. Place the HDD in accordance with the
two holes in the bottom. Put HDDs on right positions of the case.
Step3. Turn the device upside down and fix the four screws of HDD firmly.
Step4. Connect SATA & Power cables to Hard Disk. Put HDDs on right positions of the case.

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2. General Operation
2.1 Login
It is requested to login after boot up if the user authentication is enabled.
Click on the User Name and Password column to bring up the virtual keyboard to
enter the default user account and password to login to the system.
The default user name/password is:
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If Auto logout is enabled, the system will automatically logout after the preset time. To
login to the system, left click on the mouse to bring up the login menu. The functions
available can be limited by setting passwords. Access to the unit’s functions is
determined by the user level of the user logged in.
Note
Administrator user name/password: admin/admin
Operator user name/password: operator/operator
Guest user name/password: guest/guest

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Authority Instructions based on 3 levels of users
Administrator
Operator
Guest
View live
Yes
Yes
Yes
OSD
Yes
Yes
Yes
Live Multiple-up
Yes
Yes
Yes
Zoom
Yes
Yes
Yes
Pan/Tilt/Zoom (PTZ)
Yes
Yes
No
Playback
Yes
Yes
No
Export
Yes
Yes
No
Acknowledge Alarm
Yes
Yes
No
Configuration
Yes
No
No

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2.2 Add IP Cameras to NVR
There are 6 methods to add IP cameras to NVR. User can use full auto install mode
(Refer to 2.2.1 Wizard-Full Auto Install Mode), Wizard-manual install (Refer to 2.2.2
Wizard-Manual Install Mode), Manual Install (Refer to 2.2.3 Manual Install ),
Discovery (Refer to 2.2.4 IP Camera Discovery) or IP Camera Stream Server (Refer to
2.2.5 Manually Add IP camera by Stream Server) or by Manually Add Camera by
ONVIF(Refer to 2.2.6 Manually Add Camera by ONVIF).
2.2.1 Wizard-FullAuto Install Mode (Plug and Play)
When the first time connect IP cameras to the NVR, the NVR will pop up install wizard
window. NVR provides plug and play feature if user install specific IP cameras in Full
Auto Install mode. User just needs to click Full Auto Install and then the NVR will
automatically configure IP address of a camera connected by LAN. The NVR will then
detect the IP camera and display image soon.
The connection of the LAN port is for IP cameras. The connection of the WAN port is
for the NVR to Internet.
Please click “Full Auto Install”and the NVR will automatically configure IP cameras
connected by LAN. After few seconds, the NVR will detect the IP cameras and display
image.
Note
The connected IP cameras must be integrated IP cameras for NVR to perform
plug and play feature.

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Note
User can also go to Configuration->System->Device->Install Wizard->Go to
bring up Install Wizard.
2.2.2 Wizard-Manual Install Mode
If user would like to add IP camera manually in wizard, please follow the below steps.
Step 1. Click Manual Install and press Next to the next page.
Step 2. User can configure NVR device settings. User can change the device name,
select the desired display language, enable or disable authentication or keep the
recorded data in hard disk or not. After finish the device setting, please click Next to
the next page.

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Step 3. User can configure network settings for WAN and LAN.
The connection of the LAN port is for IP cameras. The connection of the WAN port
is for the NVR to Internet.
The NVR provides the options for user to access to the NVR through DHCP, Fixed
IP or PPPoE. Select the option user would like to use to enable and configure the
settings.
When the LAN port of the NVR is connected to IP cameras, user can
choose DHCP or Fixed IP to enable and configure the settings.
After finish the network settings, please press Next to the next page.

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Step 4. User can configure Date/Time settings of the NVR. After finish the Date/Time
settings, please press Apply to save user’s changes and proceed to the next step.
Adjust Time : Click on the column and the Calendar will pop up on screen for user
to adjust the system date and time.
Time Zone: Set the time zone that the NVR adjusts to when updating from the time
server.
Date Format: Select date format from DD/MM/YYYY, MM/DD/YYYY or
YYYY/MM/DD.
Time Format: Select time format between 12 Hours and 24 Hours.
NTP On/Off: To enable or disable system NTP synchronization.
Step 5. After press Apply button, the NVR will save those parameters and start to scan
the LAN environment to search for the specific IP cameras.

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Step 6. After NVR gets the specific IP cameras, it will display the IP camera list. User
can click Add button to add IP camera into desired channel.

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Step 7. After adding IP cameras into NVR, NVR will start to configure the parameters
of the IP cameras.
Step 8. When NVR finish the configuration of the IP cameras, it will pop up the success
message and IP camera also successfully add into NVR.